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Helicopter Maintenance
Service
®
002 HCare® by Airbus Helicopters – Helicopter Maintenance
003HCare® by Airbus Helicopters – Helicopter Maintenance
Airbus Helicopters offers a large and complete range of solutions for the maintenance of its helicopters.
Having your aircraft maintained by Airbus Helicopters puts manufacturerexpertise at your disposal, with the know-how that comes from providingexcellence in various fields.
- Enhanced safety- State of the art- Cost effective
Wherever your helicopter is operated, we can provide the service you need
Taking care of you on every flight
003
Whatever your need,There is a customized solution for your aircraft
• Upgrades• Service Bulletins & Supplemental Type Certificates
Upgrades
• Aircraft Maintenance• Aircraft Repair• On site Assistance
MaintenanceRepair & Overhaul
HCare® by Airbus Helicopters – Helicopter Maintenance
Aircraft Maintenance
• A full range of services from line maintenance up to major inspections, for the whole Airbus Helicopters range.
• Benefit from Airbus Helicopters’ design office expertise, a solution always available and in accordance with local authorities
and international requirements (EASA, FAA).
• Services performed at customer premises, through the Airbus Helicopters network equipped with local means and capabilities, or in house.
• Our technicians' experience has been built on long and diverse field experience gained on the worldwide global fleet.
TURNKEY SOLUTIONCan be performed jointly with SB/STC,Mid-life upgrades, Aircraft rebuilding, …
LEADING-EDGE TECHNOLOGYBenefit from the latest innovation
OEM STANDARDSState of the art means, qualified andhighly skilled technicians
COMMITMENTSBasic inspections performed within fixed TAT
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HCare® by Airbus Helicopters – Helicopter Maintenance
Aircraft Repair
• Benefit from solutions defined and developed by the Airbus Helicopters design office, tailored to each aircraft configuration.
• A large range of services: repair and rebuild operations, structural repairs (airframe structure, canopy, cowlings, ….)
and replacement of major airframe components (tail boom and stabilizers, fuselage aft junction assembly, …..).
• Turn-key solutions performed through approved means ensuring conformity and interchangeability of repaired element.
CUSTOMIZED ENGINEERINGDesigned by the OEM for each aircraft configuration
PROXIMITYExpertise close at hand, through theAirbus Helicopters network
INTERCHANGEABILITYRepair done on manufacturer certified jigs
TECHNOLOGIESSpecial means for aircraft rebuild (master jigs, test benches, …)
006
HCare® by Airbus Helicopters – Helicopter Maintenance
On Site Assistance
• On site technical assistance for components and helicopter maintenance, for all kind of operations (aircraft maintenance, aircraft repair
and rebuild, upgrades, …).
•Immediate access to OEM expertise with Part 145 qualified technicians, skilled on the latest technologies.
• Adequate and easy solutions avoiding aircraft transport and reducing repair time, for an improved aircraft availability.
COST EFFECTIVENESSAvoid cost of aircraft transport, …
AIRCRAFT AVAILABILITYMinimized aircraft downtime
REACTIVITYImmediate support at your doorstep
OEM EXPERTISEWork performed by highly skilledtechnicians
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008 HCare® by Airbus Helicopters – Helicopter Maintenance
Benelux
Kazakhstan
China
South KoreaJapan
Hong-Kong
Singapore
Australia
Indonesia
NewZealand
PhilippinesMalaysia
RussiaNorway
Sweden
SloveniaRomania
Poland
SwitzerlandGermany
Spain
Tunisia
ItalyGreece
Egypt
South Afrika
United Arab EmiratesIndia
Portugal
Canada
United States
Mexico
Panama
Peru
Chile
UruguayMaintenance & Service centersLogistics hubsTraining centersTechnical support hubs
Venezuela
Brazil
United KingdomFrance
26 centers for United States + Canada
28 centers for Europe
WHEREVER YOU OPERATE... WE SUPPORT YOU
Our global network spans more than 150 countries with an extensive approved maintenance
network located in close proximity to customer facilities:
- 30 Airbus Helicopters customer centers, more than 90 maintenance and service centers.
- 7 central inventories or logistics hubs, as well as multiple regional stock warehouses.
- 4 technical support hubs.
24/7 WorldwideCustomer Support
Toll free*: + 800 55 55 97 97
Other countries: + 33 (0)4 42 85 97 97
Fax: + 33 (0)4 42 85 99 96* list of countries on www.airbushelicopters.com
Care
Airbus Helicopters Customer Portal
®
®
HCare® by Airbus Helicopters – Helicopter Maintenance 009
Upgrades
• Airbus Helicopters proposes tailored solutions to increase your helicopter's overall performance and reduce its cost of maintenance, contributing to
harmonized fleet or role/mission change, the better to be prepared for missions.
• A large range of conversions (e.g. AS365 N1/N3) and mid-life upgrades (e.g. glass cockpit) to maintain your aircraft at the latest version, benefitting from
innovations and advanced technology, perfectly adapted to your aircraft configuration and defined by our experienced design office teams.
• Upgrades provide new life to your aircraft, covering obsolescence, with the insurance of proven, certified and safe modifications developed by the Type
Certificate holder.
LATEST STANDARDLatest technology to enhance mission capabilities
COST EFFECTIVENESSImproved performance and mission efficiency
SAFETYCertified solutions from the Type Certificate holder / Design officer
ASSET VALUEKeep your aircraft at the best value
HCare® by Airbus Helicopters – Helicopter Maintenance010
Service Bulletins & Supplemental Type Certificates
Standard upgradesBuy your kit onlineA large catalog of standard upgrades (SBs & STCs), an immediate answer though our online Upgradesportal.
Customized upgradesWe adapt the kit to your machineA personalized and adapted solution, developedaccording to the as-delivered configuration of yourhelicopter.
Turnkey solutionWe install it for youComplete solutions designed and performed by Airbus Helicopters.
Airbus Helicopters Upgrades portalhttp://upgrades.airbushelicopters.com/
011HCare® by Airbus Helicopters – Helicopter Maintenance
OFF-THE-SHELFA large catalog of kits immediately available
ONLINE STANDARD SOLUTIONSQuick and easy access throughhttp://upgrades.airbushelicopters.com
QUALITY STANDARDSUpgrades duly certified by main authorities
AVAILABILITYSolution always available for you
© AIRBUS HELICOPTERS, Aeroport International Marseille Provence - 13725 Marignane Cedex - France, 2014. All rights reserved, Airbus Helicopters’ logo and the names of its products and services are registered trademarks. Concept design by Micro-Mega - Photos by ©RAZ eric - ©Anthony Pecchi - ©CORDWELL Paul -©DAWSON Ned - ©Lorette Fabre - ©Nicolas Gouhier - ©Olivier Balmain - ©Charles Abarr - HCareMaint0716E
For more information, please contact:[email protected]
For all your Customer Service needs:
Toll free* : + 800 55 55 97 97Other countries: + 33 (0)4 42 85 97 97Fax: + 33 (0)4 42 85 99 96Email: [email protected]
* Free phone call for the following countries:
Argentina, Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong-Kong,
Hungary, Ireland, Israel, Italy, Japan, Korea, Luxembourg, New Zealand, Norway, People’s
Republic of China, Portugal, Spain, Sweden, Switzerland, The Netherlands, United Kingdom,
United States.
Airbus Helicopters Customer Portal
®
