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Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Objectives
•Recognize and correct vehicle and CR compatibility issues
•Determine best practice for incompatibilities
•Recognize and correct misuse of CR
•Discuss and demonstrate effective parent communication strategies
Misuse and Compatibility - 2
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Misuse Rates
1996 NHTSA study of 6000 children in four states in 1994- 79.5% misuse
- Most CRS installed without the use of instructions
Misuse and Compatibility - 3
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Misuse Rates
August 2002 National SAFE KIDS study: - 81.6% misused
- Average of three errors per seat
Misuse and Compatibility - 4
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Misuse Rates
Informal checkup events consistently record at least 90% misuse rates
Misuse and Compatibility - 5
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Why Are Misuse Rates So High?
•All economic and education levels represented
•Many different child restraints and vehicles available
•Caregivers don’t read instructions
Misuse and Compatibility - 6
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Why Are Misuse Rates High?
• Instructions are not read
•Some instructions are complicated and contradictory
•Hand-me down seats missing parts or instructions
•Misunderstanding about crash dynamics
Misuse and Compatibility - 7
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Types of Misuse
Misuse and Compatibility - 8
•Selection errors
•Harnessing errors
• Installation errors
•Often observed in combination
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Selection Errors
1. Using a CRS with shield for small infant
2. Using outgrown CRS
3. Child too small/young for CRS
4. Using non 213 certified device
5. Using recalled & unrepaired CRS.
6. Using second-hand CRS with missing history or parts.
7. Using crash-involved CRS or safety belt
Misuse and Compatibility - 9
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Harnessing Errors1. Not using harness at all2. Routed through wrong slots3. Not doubled back if needed4. Knotted or pinned or incorrectly routed5. Too loose6. Not placed on child correctly7. Frayed or damaged8. Metal adjuster not flush with slot or out of position9. Retainer clip not at armpit level10. Crotch strap too long or wrong position11. Using "add-ons" not approved by the CRS
manufacturer
Misuse and Compatibility - 10
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Installation Errors1. CRS not anchored to the vehicle at all2. RF CRS in front of active air bag3. Turned FF too early4. RF only CRS facing forward.5. Incorrect recline angle6. Vehicle safety belt or lower anchorage belt
too loose or not locked7. Locking clip
a. Not used when neededb. Incorrectly placed, orc. Used when not needed
Misuse and Compatibility - 11
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Installation Errors8. Vehicle safety belt or lower anchorage belt
routed incorrectly
9. Tether not connected properly or too loose
10. No tether used if required
11. Incorrect use of LATCH anchors
12. Using two belts, or belt and LATCH together
13. Using "add-ons" not approved by the CRS or vehicle manufacturer
Misuse and Compatibility - 12
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Consequences of Misuse
Deaths and injuries attributed to misuse
Misuse and Compatibility - 13
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Misuse of Safety Belts
• Child too small• Lap belt too high• Belt too loose• Shoulder belt under
arm• Shoulder belt behind
back
Misuse and Compatibility - 14
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Classroom Hands-On Exercise
Identify specific CRS errors. Look at:- Seat selection
- Harness placement
- Seat orientation
- Recalls and instructions
- Parts
Misuse and Compatibility - 15
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Vehicle Compatibility Issues
•Can be serious or fatal
•Some vehicles not designed to transport children
Misuse and Compatibility - 16
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Vehicle Compatibility Issues: CRS vs. Vehicle Seat Design
• Deep contours• Side-facing• Steep slopes• Center seat humps• Short and/or narrow seats• Space in vehicle
- RF CRS and small rear seat
- Multiple CRSs side by side may not be possible
- Limited roof height• Vehicle seat back height
Misuse and Compatibility - 17
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
CRS vs. Vehicle Seat Design: Possible Fixes
• Try another seating position.
• Tightly rolled towel or a foam noodle (only for rear-facing seat).- Must not raise or move
the CRS forward
- Should not be of a size to change the length of the lap belt securing the RF CRS
Misuse and Compatibility - 18
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
• Use CRS with different base, belt paths, high back, etc.
• Tether attachment
• Remember how to say "I don't know of a safe way
Misuse and Compatibility - 19
CRS vs. Vehicle Seat Design: Possible Fixes
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Vehicle Compatibility Issues:Vehicle Equipment Issues
• Anchors forward of bight or asymmetrical • Automatic safety belts• Buckles too large• Safety belts too short• Anchors too close• Buckle stalk too long• No shoulder belts
Misuse and Compatibility - 20
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Vehicle Equipment Issues:Possible Fixes
• Another seating position• Additional buckle attachment• Manual lap belt added• Belt shortening clip• Tether attachment• CRS with different belt path• If allowed, semi-recline FF CRS• Twist belt webbing at buckle stalk• Shoulder belt, Y-harness, or vest added
Misuse and Compatibility - 21
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Vehicle Compatibility Issues
• Fixes can cause complications
•KEEP IT SIMPLE!
•Parent MUST be able to reproduce correct installation
Misuse and Compatibility - 22
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Compatibility Issues:Air Bags and Rear-Facing CRSs
• Impact delivered to infant’s head during inflation• Must install in back
seat if no on/off switch is available• Side air bag systems
interactions unknown• Follow NHTSA
recommendations
Misuse and Compatibility - 23
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Compatibility Issues:Air Bags and Forward-Facing CRSs
• If child MUST ride in front:- Should be child who
» Can be correctly restrained and » Stay farthest away and» Have the best upper body protection
- Vehicle seat must be moved back as far as possible
- On/Off switch recommended for frequent, routine front seat installation
Misuse and Compatibility - 24
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Compatibility Issues: Air Bags and Children in Safety Belts
•Both lap and shoulder belt must fit correctly
•Child must stay “in position”
•Children under 13 safest in the back
•Side air bag interaction unknown at this time
• Follow NHTSA recommendations
Misuse and Compatibility - 25
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Some Solutions•Short term: Educate- Consumers- Technicians- Advocates
• Long Term: Technology advancements- CRSs more user friendly- Compatibility of CRSs & vehicles- TREAD Act
•Ongoing efforts have been successful
Misuse and Compatibility - 26
Standardized CPS Training Program - Winter 2004
Classroom Exercise:“What’s Wrong With This Picture?”
• Examples of misuse and compatibility issues• Determine what is
correct and incorrect about each scene
Misuse and Compatibility - 27
What’s Wrong With This Picture?
Misuse and Compatibility - 28 Standardized CPS Training Program - Winter 2004
• Child too upright• Needs some type of
support under front of CRS
What’s Wrong With This Picture?
Misuse and Compatibility - 29 Standardized CPS Training Program - Winter 2004
What’sWrongWith This
Picture?
Misuse and Compatibility - 30 Standardized CPS Training Program - Winter 2004
• Harness straps too loose and off shoulder• Harness retainer clip
out of position
What’s Wrong With This Picture?
Misuse and Compatibility - 31 Standardized CPS Training Program - Winter 2004
Misuse and Compatibility - 32
What’sWrongWith This
Picture?
Standardized CPS Training Program - Winter 2004
• Harness straps too loose and twisted• Harness retainer clip
out of position and not threaded correctly
What’s Wrong With This Picture?
Misuse and Compatibility - 33 Standardized CPS Training Program - Winter 2004
Misuse and Compatibility - 34
What’sWrongWith This
Picture?
Standardized CPS Training Program - Winter 2004
• Locking clip incorrectly placed 13” from correct position• Locking clip bent and
ripped seat belt allowing extreme forward excursion of child’s upper body
What’s Wrong With This Picture?
Misuse and Compatibility - 35 Standardized CPS Training Program - Winter 2004
What’sWrongWith This
Picture?
Misuse and Compatibility - 36 Standardized CPS Training Program - Winter 2004
Locking clip on wrong side of belt system, next to door
What’s Wrong With This Picture?
Misuse and Compatibility - 37 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 38 Standardized CPS Training Program - Winter 2004
• Infant forward facing• CRS in RF recline
position• RF belt path used for
FF position• <80% of CRS base
supported by vehicle seat• Locking clip hanging
off of the belt system
What’s Wrong With This Picture?
Misuse and Compatibility - 39 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 40 Standardized CPS Training Program - Winter 2004
Safety belt tied in knot to hold CRS in place
What’s Wrong With This Picture?
Misuse and Compatibility - 41 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 42 Standardized CPS Training Program - Winter 2004
• No (or out of position) harness retainer clip• Loose harness straps off
shoulders• Child forward facing
should be rear facing• Harness in lower slots in
forward facing seat• Hard toys attached to
shield
What’s Wrong With This Picture?
Misuse and Compatibility - 43 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 44 Standardized CPS Training Program - Winter 2004
• Two safety belts (one from front seat center & one from right rear) used to install CRS• Both belts in rear facing
belt path on forward facing seat.• 10 month/19 lbs child
should be rear facing.
What’s Wrong With This Picture?
Misuse and Compatibility - 45 Standardized CPS Training Program - Winter 2004
What’sWrongWith This
Picture?
Misuse and Compatibility - 46 Standardized CPS Training Program - Winter 2004
• Harness retainer clip on rear of CRS holding harness on• Locking clip on end of
harness holding the two ends together, not connected to splitter plate
What’s Wrong With This Picture?
Misuse and Compatibility - 47 Standardized CPS Training Program - Winter 2004
What’sWrongWith This
Picture?
Misuse and Compatibility - 48 Standardized CPS Training Program - Winter 2004
• Harness adjuster bar missing• Using rope or cords to
hold straps in place
What’s Wrong With This Picture?
Misuse and Compatibility - 49 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 50 Standardized CPS Training Program - Winter 2004
• Rear facing seat forward facing • CRS too small for
child
What’s Wrong With This Picture?
Misuse and Compatibility - 51 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 52 Standardized CPS Training Program - Winter 2004
• Big snow suit not allowing harness to fit properly• Harness straps loose and
twisted• Harness retainer clip
improperly threaded and low on child
NOTE: This photo is from a magazine advertisement
What’s Wrong With This Picture?
Misuse and Compatibility - 53 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 54 Standardized CPS Training Program - Winter 2004
• This is a household carrier• Was being used in car
as a CR• No CR labels and a very
small sticker stating it is not to be used in a vehicle• No belt paths for
vehicle use
What’s Wrong With This Picture?
Misuse and Compatibility - 55 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 56 Standardized CPS Training Program - Winter 2004
CRS reclined too far in rear seat
What’s Wrong With This Picture?
Misuse and Compatibility - 57 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 58 Standardized CPS Training Program - Winter 2004
• Cargo tie down used in addition to safety belt• Tie down secured to
vehicle seat frame
What’s Wrong With This Picture?
Misuse and Compatibility - 59 Standardized CPS Training Program - Winter 2004
What’sWrongWith This
Picture?
Misuse and Compatibility - 60 Standardized CPS Training Program - Winter 2004
Wood added under rear facing CR to obtain correct angle for newborn
What’s Wrong With This Picture?
Misuse and Compatibility - 61 Standardized CPS Training Program - Winter 2004
What’sWrongWith This
Picture?
Misuse and Compatibility - 62 Standardized CPS Training Program - Winter 2004
• Lap and shoulder belt not correctly placed on child • Shoulder belt cuts under
arm and up behind head • Child should be in BPB
What’s Wrong With This Picture?
Misuse and Compatibility - 63 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 64 Standardized CPS Training Program - Winter 2004
• Harness straps placed under child’s arms rather than over the shoulders• Harness retainer clip
too low• Child in background
should be in BPB, too small for safety belt
What’s Wrong With This Picture?
Misuse and Compatibility - 65 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 66 Standardized CPS Training Program - Winter 2004
• Too small for safety belt – lap belt too high• Belts twisted
What’s Wrong With This Picture?
Misuse and Compatibility - 67 Standardized CPS Training Program - Winter 2004
What’sWrongWith This
Picture?
Misuse and Compatibility - 68 Standardized CPS Training Program - Winter 2004
• CRS and child restrained by only a lap belt
What’s Wrong With This Picture?
Misuse and Compatibility - 69 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 70 Standardized CPS Training Program - Winter 2004
• Improper fit of safety belts• Using one belt for
multiple occupants• Using belt from one
seating position to restrain an occupant in another position• Lap belt only position
used when lap & shoulder belt is available
What’s Wrong With This Picture?
Misuse and Compatibility - 71 Standardized CPS Training Program - Winter 2004
What’sWrongWith This
Picture?
Misuse and Compatibility - 72 Standardized CPS Training Program - Winter 2004
• Front facing only CRS used rear facing• Too upright for rear
facing• Harness too loose• Belt used for installation
too loose
What’s Wrong With This Picture?
Misuse and Compatibility - 73 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 74 Standardized CPS Training Program - Winter 2004
• Infant facing the front• Rear facing only CRS
installed facing the front• Handle left up• Harness too loose and off
the shoulders• No retainer clip
What’s Wrong With This Picture?
Misuse and Compatibility - 75 Standardized CPS Training Program - Winter 2004
What’sWrongWith This
Picture?
Misuse and Compatibility - 76 Standardized CPS Training Program - Winter 2004
• Getting too tall for CRS• Harness through lower
slots• Harness too loose• Retainer threaded
incorrectly
What’s Wrong With This Picture?
Misuse and Compatibility - 77 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 78 Standardized CPS Training Program - Winter 2004
• Handle left up• Note: Shoulder belt
around back of CRS is allowed on this model
What’s Wrong With This Picture?
Misuse and Compatibility - 79 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 80 Standardized CPS Training Program - Winter 2004
• Resting flat on the back of the CRS rather than semi-reclined• Harness on edge of
shoulders
What’s Wrong With This Picture?
Misuse and Compatibility - 81 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 82 Standardized CPS Training Program - Winter 2004
• Infant bundled before harnessing
What’s Wrong With This Picture?
Misuse and Compatibility - 83 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 84 Standardized CPS Training Program - Winter 2004
• CR placed on top of back seat that is lowered for access to the trunk• Harness falling over edge
of shoulders
What’s Wrong With This Picture?
Misuse and Compatibility - 85 Standardized CPS Training Program - Winter 2004
What’s Wrong With This Picture?
Misuse and Compatibility - 86 Standardized CPS Training Program - Winter 2004
• Too upright for infant• Harness too loose• Retainer clip out of
position• Safety belt not
through belt path slots• Belt too loose
What’s Wrong With This Picture?
Misuse and Compatibility - 87 Standardized CPS Training Program - Winter 2004
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Hands-On Exercises
1. Identify CRS misuse in vehicles-Do not change scenarios
2. Role play effective Communication -Practice advocacy skills
Misuse and Compatibility - 88
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Communicating with Parents
Accurate & thorough assessment-Weight, height, age
- Developmental or physical limits
- Type of CRS
- Type of vehicle
Misuse and Compatibility - 89
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Communicating with Parents
Circumstances determine approach:- Solicited help
» Checkup event» Safety fair display» Telephone inquiry
- Be cautious when providing unsolicited advice or comments
Misuse and Compatibility - 90
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Communicating with Parents
Awareness and Attitude:- Body language/facial expressions
- Interaction not lecture
- Encouraging attitude
- Patience
Misuse and Compatibility - 91
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Communicating with Parents
Simplify and clarify language: “baby seat” may mean “infant seat”, “convertible”, “booster seat”, “feeder seat”- Define terms and acronyms
- Explain concepts in lay terms
- Explain why
- Use examples
Misuse and Compatibility - 92
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Communicating with Parents
Real issue vs Original Question
• “Which car seat is escape proof?”
• “When can I turn him around?”
Misuse and Compatibility - 93
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Communicating with Parents
Don’t ignore the child- Include in conversation
- Teach how to buckle up
Misuse and Compatibility - 94
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Communicating with Parents
Invest the time to do it right- Don’t rush or talk too fast
- Instruct and demonstrate
- Ask for return demonstration» Better learning experience» Minimizes liability
Misuse and Compatibility - 95
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
Communicating with Parents
Be comfortable saying:- “I don’t know the answer, but I’ll find out…”
- “I can’t tell you a safe way to do that…”
Misuse and Compatibility - 96
Standardized CPS Training Program - Winter 2004Standardized CPS Training Program - Winter 2004
CPS Technician’s Role
• Listen and assess
• Interpret issues and teach
•Be an accurate, credible source
• Instill confidence
•Recognize your limits
Misuse and Compatibility - 97