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MIT Steven R. Lerman Steven R. Lerman Class of ’22 Professor Class of ’22 Professor and Director, MIT Center and Director, MIT Center for Educational Computing for Educational Computing Initiatives Initiatives Information Technology Information Technology in Education in Education Lessons from Computing in a Lessons from Computing in a Large Research University Large Research University

MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

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Page 1: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

                 MIT

Steven R. LermanSteven R. LermanClass of ’22 Professor and Director, Class of ’22 Professor and Director, MIT Center for Educational Computing MIT Center for Educational Computing InitiativesInitiatives

Information Technology in Information Technology in EducationEducation

Lessons from Computing in a Large Lessons from Computing in a Large

Research UniversityResearch University

Page 2: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Some background about me Some background about me and my research centerand my research center

Educated entirely at MITEducated entirely at MIT

Joined MIT faculty in 1975 in Civil Joined MIT faculty in 1975 in Civil EngineeringEngineering

Shifted to Educational Technology as Shifted to Educational Technology as Director of Project Athena in 1983Director of Project Athena in 1983

Founded Center for Educational Founded Center for Educational Computing Initiatives in 1991Computing Initiatives in 1991

Incoming Dean for Graduate StudentsIncoming Dean for Graduate Students

Page 3: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Revising Our Thinking Revising Our Thinking About Teaching & LearningAbout Teaching & Learning

Teaching LearningTeaching Learning Teacher Mentor or CoachTeacher Mentor or Coach Student LearnerStudent Learner Synchronous AsynchronousSynchronous Asynchronous Passive ActivePassive Active Linear NonlinearLinear Nonlinear Scheduled On-demandScheduled On-demand Teaching material Accomplishing a GoalTeaching material Accomplishing a Goal

Page 4: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Research Areas at CECIResearch Areas at CECI

EducationalApplications

EnablingTechnologies

Evaluation

Page 5: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Approach in this CourseApproach in this Course

Universities are large, complex Universities are large, complex organizations facing strategic and organizations facing strategic and tactical issues in IT usetactical issues in IT useMIT has been one of the leading MIT has been one of the leading universities in the world in using IT as universities in the world in using IT as part of its overall leadership strategypart of its overall leadership strategyCan we learn about IT strategy and Can we learn about IT strategy and technology more generally from MIT’s technology more generally from MIT’s processes and decisions?processes and decisions?We’ll use some MIT based case studies We’ll use some MIT based case studies and try to generalize key lessons and try to generalize key lessons learnedlearned

Page 6: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Outline of CourseOutline of CourseBackground: Technology Shifts and Background: Technology Shifts and Organizational ResponsesOrganizational Responses

Case 1: A historical look at Project AthenaCase 1: A historical look at Project Athena

Case 2: Organizational Structure for Case 2: Organizational Structure for Provision of ISProvision of IS

Case 3: Processes for Strategy FormationCase 3: Processes for Strategy Formation

Case 4: MIT OpenCourseWareCase 4: MIT OpenCourseWare

Case 5: Lab Experiments over the InternetCase 5: Lab Experiments over the Internet

Case 6: Singapore-MIT AllianceCase 6: Singapore-MIT Alliance

Case 7: Revising Freshman Physics with Case 7: Revising Freshman Physics with Technology Enabled Active LearningTechnology Enabled Active Learning

Some other examples (as time allows)Some other examples (as time allows)

Page 7: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Background – How has IT Background – How has IT and the world changed?and the world changed?

Page 8: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Moore’s Law and Metcalfe’s LawMoore’s Law and Metcalfe’s Law

Moore’s Law – In 1965, Moore noted Moore’s Law – In 1965, Moore noted processing power doubles every 18 processing power doubles every 18 monthsmonths

Metcalfe’s Law – The value of a Metcalfe’s Law – The value of a network grows as the square of the network grows as the square of the number of connected usersnumber of connected users

Page 9: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

““The World is Flat”The World is Flat”Tom Friedman’s book argues that Tom Friedman’s book argues that technology enables global competitiontechnology enables global competition

He list 10 “flatteners”He list 10 “flatteners”Collapse of Collapse of Berlin WallBerlin Wall - symbolic shift to - symbolic shift to global economy rather than economic global economy rather than economic blocsblocs

NetscapeNetscape – the World Wide Web – the World Wide Web

WorkflowWorkflow software – computer to software – computer to computer commcomputer comm

Open sourcingOpen sourcing

Page 10: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

““The World is Flat”The World is Flat”OutsourcingOutsourcing – using most efficient – using most efficient providers for aspects of service provision providers for aspects of service provision and manufacturingand manufacturingSupply chainingSupply chaining – e.g. Wall-Mart – e.g. Wall-Mart streamlining stepsstreamlining stepsInsourcingInsourcing – company A providing – company A providing services beyond usual mission to services beyond usual mission to Company B, e.g. UPS reparing Toshiba Company B, e.g. UPS reparing Toshiba computerscomputersIn-forming – data gathering, as in Google In-forming – data gathering, as in Google "The Steroids": Personal digital "The Steroids": Personal digital equipment like mobile phones, iPods, equipment like mobile phones, iPods, personal digital assistants, instant personal digital assistants, instant messaging, and voice over IP or messaging, and voice over IP or VOIPVOIP

Page 11: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

IT becoming ubiquitousIT becoming ubiquitous

Extension of Internet globallyExtension of Internet globally

Leapfrogging of technology – cell Leapfrogging of technology – cell phone adoption in LDCs rather than phone adoption in LDCs rather than building of wired telecommunicationsbuilding of wired telecommunications

Barriers still exist – example of Barriers still exist – example of university access to Internet in East university access to Internet in East AfricaAfrica

Page 12: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Case 1:The Athena Experience Case 1:The Athena Experience (1983-1991)(1983-1991)

•Athena was in its time the single largest Athena was in its time the single largest educational technology initiative in the educational technology initiative in the worldworld

•>$100 million USD (1983 dollars) over 8 >$100 million USD (1983 dollars) over 8 years in equipment, personnel and cashyears in equipment, personnel and cash

•Single largest MIT-wide educational Single largest MIT-wide educational program we have ever undertakesprogram we have ever undertakes

Page 13: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Educational Computing at Educational Computing at MIT circa 1982MIT circa 1982

Era of mainframe and minicomputerEra of mainframe and minicomputer

Almost all computing available was for Almost all computing available was for research or administrationresearch or administration

Student access for coursework Student access for coursework virtually non-existent except for 2 virtually non-existent except for 2 departmentsdepartments

Faculty could not innovate using Faculty could not innovate using computing because there was no way computing because there was no way to deliver courseto deliver course

Page 14: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Ad hoc committeeAd hoc committee

Dean of Engineering began series of Dean of Engineering began series of meetings with interested facultymeetings with interested faculty

Original vision was for School of Original vision was for School of Engineering, not all of MITEngineering, not all of MIT

Key leaders saw major issues at MIT:Key leaders saw major issues at MIT:Access to computingAccess to computing

Incompatible computing environmentsIncompatible computing environments

Lack of funding and incentives for faculty Lack of funding and incentives for faculty led innovation in educationled innovation in education

Page 15: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Seeking industry partnersSeeking industry partners

Large scale project envisioned Large scale project envisioned requiring technical and financial requiring technical and financial partnerspartners

Industry leaders on verge of releasing Industry leaders on verge of releasing personal computers and workstationspersonal computers and workstations

Period of high profitability for Period of high profitability for computer industrycomputer industry

Willingness to work collaboratively Willingness to work collaboratively with MIT to create environment of the with MIT to create environment of the futurefuture

Page 16: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Formalization of Project AthenaFormalization of Project Athena

Proposal to 2 largest computer Proposal to 2 largest computer vendors of time – IBM and Digitalvendors of time – IBM and Digital

Expansion of project to all of MITExpansion of project to all of MIT

Benefits and complexity of multi-Benefits and complexity of multi-corporation partnership at MITcorporation partnership at MIT

Staff, equipment and moneyStaff, equipment and money

Page 17: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Organizational optionsOrganizational options

Integrate project into current IT Integrate project into current IT organizationorganization

Create totally new organization to Create totally new organization to subsume all IT at MITsubsume all IT at MIT

Incubate Athena as separate Incubate Athena as separate organization to serve as change agent organization to serve as change agent for central ITfor central IT

Page 18: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Athena’s goalsAthena’s goals

Technological goal – “coherence”Technological goal – “coherence”

Infrastructure goal – build first campus Infrastructure goal – build first campus network and deploy O(1000) networked network and deploy O(1000) networked workstationsworkstations

Educational goal – develop, use and Educational goal – develop, use and evaluate new educational software, e.g. evaluate new educational software, e.g. simulations, new toolssimulations, new tools

Page 19: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Athena’s goals - accomplishmentsAthena’s goals - accomplishments

Technological goal – Kerberos Technological goal – Kerberos authentication, X Window System, authentication, X Window System, Zephyr instant messagingZephyr instant messaging

Infrastructure goal – connected all Infrastructure goal – connected all major educational buildings, Athena major educational buildings, Athena clusters in educational and residential clusters in educational and residential areas, printers MIT-wide, server roomsareas, printers MIT-wide, server rooms

Educational goal – internal grant Educational goal – internal grant program, high cost of implementation, program, high cost of implementation, difficulty with sustainabilitydifficulty with sustainability

Page 20: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Lessons from Athena (I)Lessons from Athena (I)

Balancing three potentially competing goals is difficultBalancing three potentially competing goals is difficult

High cost of innovation with educational technologies at High cost of innovation with educational technologies at early stages of technologyearly stages of technology

Experimentation vs. service deliveryExperimentation vs. service delivery

Management of expectations of faculty, staff and studentsManagement of expectations of faculty, staff and students

Price of the “bleeding edge”Price of the “bleeding edge”

Page 21: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Lessons from Athena (II)Lessons from Athena (II)

Concentration of resources needed in educational innovation – Concentration of resources needed in educational innovation – too many projects (about 80) each with too little fundingtoo many projects (about 80) each with too little funding

Sustainability of innovation-education, technology and Sustainability of innovation-education, technology and infrastructure – innovation easier than sustainability; rapid infrastructure – innovation easier than sustainability; rapid technology change makes educational use expensivetechnology change makes educational use expensive

Relationships with competing industrial partners can work, with Relationships with competing industrial partners can work, with university as neutral brokeruniversity as neutral broker

Page 22: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Where should we be headed (I)?Where should we be headed (I)?

MIT leadership in educational technology no longer MIT leadership in educational technology no longer unquestionable.unquestionable.

Educational improvements should be our first priority.Educational improvements should be our first priority.

Market changes and technology changes require us to re-Market changes and technology changes require us to re-examine computing model.examine computing model.

Innovation should involve a small number of large initiatives.Innovation should involve a small number of large initiatives.

Page 23: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

Where should we be headed (II)?Where should we be headed (II)?

We may need to run parallel systems We may need to run parallel systems that separates service delivery from that separates service delivery from experiment.experiment.

We should examine sustainability of We should examine sustainability of innovation early in process.innovation early in process.

We should partner with industry again.We should partner with industry again.

Organizational structure for innovation Organizational structure for innovation (and relationship to other units at MIT) (and relationship to other units at MIT) needs to be carefully planned.needs to be carefully planned.

Page 24: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

For more informationFor more information

MIT Project Athena:A Model for MIT Project Athena:A Model for Distributed Campus ComputingDistributed Campus Computing, by , by George Champine, Digital Press, George Champine, Digital Press, 1991.1991.

Project Athena: The First Five Project Athena: The First Five YearsYears, Seven volume report., Seven volume report.

Report of the MIT Technology Report of the MIT Technology CouncilCouncil, W. Mitchell and M. , W. Mitchell and M. Derouzos (eds), October, 1991.Derouzos (eds), October, 1991.

Page 25: MIT Steven R. Lerman Class of ’22 Professor and Director, MIT Center for Educational Computing Initiatives Information Technology in Education Lessons

For More InformationFor More Information

Professor Steven R. Lerman, DirectorProfessor Steven R. Lerman, DirectorCenter for Educational Computing Center for Educational Computing

InitiativesInitiatives9-3179-317MITMITCambridge, MA 02139Cambridge, MA 02139USAUSA

web: http://ceci.mit.edu/researchweb: http://ceci.mit.edu/research

email: [email protected]: [email protected]

                 MIT