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Coordinating better healthcare Also in this issue Vetter Stone Piepho Moving & Storage Puhlmann Lumber & Design Dr. Greg Kutcher, president and CEO of Mayo Clinic Health System in Mankato. The Free Press MEDIA

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Coordinating better healthcareAlso in this issueVetter Stone

Piepho Moving & Storage

Puhlmann Lumber & Design

Dr. Greg Kutcher, president and CEO of Mayo Clinic Health System in Mankato.

The Free PressMEDIA

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MN Valley Business • february 2014 • 1

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AUTOMOTIVE

Jerry’s Body Shop, Inc.1671 Madison Avenue Mankato, MN 56001507-388-4895 www.asashop.org/member/jerrys

MEDIA

The Free Press Media418 S 2nd StreetMankato, MN 56001507-625-4451www.mankatofreepress.com

Professional resources to help grow your business

For information on including your service to this directory,

please contact 507-344-6390

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Experienced Lenders p r o v i d i n g c u s t o m i z e d s e r v i c e f o r y o u r b u s i n e s s !

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MN Valley Business • february 2014 • 5

F E A T U R E SFebruary 2014 • Volume 6, Issue 5

For 60 years Vetter Stone, situated between tiny Kasota and Mankato, has been world-renowned for the color, quality and strength of its

product.

18Since starting in 1952, Piepho

Moving & Storage has expanded into all facets of moving and storing

household goods in southern Minnesota.

16Since Puhlmann Lumber & Design

began in New Ulm in 1926, the family and its long-time employees

have been providing customer satisfaction

22

About the CoVerPhoto by The Free Press Media photographer xxxxxxxxxxxxxxxx.

Local health care providers say they are delivering better, more coordinated care for

patients while holding down health care costs.

12

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6 • february 2014 • MN Valley Business

PUBLISHER

EXECUTIVE EDITOR

ASSOCIATE EDITOR

CONTRIBUTINGWRITERS

PHOTOGRAPHERS

COVER PHOTO

PAGE DESIGNER

ADVERTISINGMANAGER

ADVERTISING SALES

ADVERTISINGASSISTANT

ADVERTISINGDESIGNERS

CIRCULATIONDIRECTOR

James P. Santori

Joe Spear

Tim Krohn

Tim KrohnPete SteinerKent ThiesseHeidi SampsonKristen Dulas

Pat ChristmanJohn Cross

John Cross

Christina Sankey

Ginny Bergerson

Danny Creel

Barb Wass

Sue HammarChristina Sankey

Denise Zernechel

Tim KrohnPete SteinerAlex TroschinetzKent ThiesseMarie Wood

February 2014 • VOLuMe 6, ISSue 5

MN Valley Business is published by The Free Press Media monthly at

418 South 2nd Street., Mankato MN 56001.

For editorial inquiries, call Tim Krohn at 507-344-6383.

For advertising,call 344-6336, or e-mail

[email protected].

Health care brings stable demand

MV

There are few businesses that are more driven by soaring demand than health care.

But there are also few businesses where demand is less influenced by regular economic events that are created by the business cycle.

Interest rates, employment trends will impact the cost of putting health care in place, but they have very little impact on demand for health care.

This is only my thesis, of course, but the comparison makes sense to me. Interest rates rise and the consumer thinks twice about a new car, a home improvement or even charging up the credit cards at Christmas time.

But the same interest rate rise doesn’t appear to impact a decision to get a knee replacement and certainly not a heart stent.

Others take care of our decisions on these consumer issues. Insurance companies mostly pay for these things and indeed plan for these events, thus “insuring” demand in some respects.

Even if the consumer loses their employment, they are usually covered for health care by the government or others, and especially so now with the expansion of the coverage provided in the Affordable Care Act.

It’s now becoming clear why medical providers and insurance companies were on board with the ACA from the start.

This kind of “insured” demand is mostly good for the Mankato economy. The area has become a regional center for medical services. It seems all major providers, the Mankato Clinic, the Mayo Clinic Health System, the Orthopaedic and Fracture Clinic have or are undergoing fairly major expansions.

But operating a medical business certainly is no gravy train.

As government and insurance companies put in place more rules and are able to more accurately judge treatment quality and outcomes, they have their own kind of pressure to put on the providers.

It’s clear the providers who don’t shore up their efficiencies and improve their outcomes will be competing against a large number of those who

do.So places like Mayo Clinic Health

System in Mankato as well as the Mankato Clinic are creating coordinated care and “Health Care Homes” in the case of the Mankato Clinic.

That has helped keep health care costs in check as overall they’ve gone up less than inflation the last two years, notes Dr. Greg Kutcher, president and CEO of Mayo Clinic Health System.

“And that’s not by accident,” Kutcher says. “There’s a lot of focus on doing things differently and being more efficient.”

Mankato Clinic’s Health Care Homes is another project that coordinates care so providers can have higher outcomes at lower cost. The clinic has even started a sort of house call program where its doctors and nurses go out to assisted living facilities to see patients who have difficulty with their mobility.

Mankato’s Orthopaedic and Fracture Clinic has even been renting hotel rooms for patients recovering from surgery because it’s cheaper but it’s also more comfortable for the patients. Nurses rent rooms too so there is 24/7 oversight of recovering patients.

Still, there remain growth areas for new services as well. Some is driven by need like children’s behavioral health services added by the Mankato Clinic.

“We’ve really expanded there. We added two or three more providers that focus on children’s behavioral health. That was a big need we couldn’t meet before,” says Mankato Clinic CEO Randy Farrow

Kids playing more sports earlier has driven some services for the Orthopaedic clinic. High school students are getting orthopaedic injuries sooner as a result. Demographics will also drive that business. MV

Joe Spear is executive editor of Minnesota Valley Business. Contact him at 344-6382 or [email protected]

■ Local business memos/ Company news ...............................7

■ business and Industry trends ........9

■ Minnesota business updates ...... 10

■ business Commentary ................ 11

■ Construction, real estate trends . 25

■ agriculture Outlook ..................... 26

■ agribusiness trends. ................... 27

■ Job trends .................................... 28

■ retail trends ................................ 29

■ Greater Mankato Growth ............. 30

■ Greater Mankato Growth Member activities ...................... 31

■ From the editorby Joe Spear

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■ business Commentary ................ 12

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MN Valley Business • february 2014 • 7

Thompson honored by JAJunior Achievement of Greater Mankato announced

that David Thompson, vice president at MinnStar Bank in Mankato, has been chosen from more than 190,000 U.S. volunteers to earn the organization’s award for volunteerism, the Bronze Leadership Award.

The award recognizes Junior Achievement volunteers who have performed outstanding service at all levels within the organization.

As a member of the board of directors of JA of Greater Mankato, Thompson was the Treasurer for four years. He was also a volunteer or contributor to the JA BigBowl, Golf-a-thon, BizTown, and a classroom teacher for eight years. He was also a member of the fundraising committee for six years.

■ ■ ■

Harstad joins PreseeneMakerChris Harstad has joined

PresenceMakers as a marketing advisor. Chris brings with him 8 years of sales and marketing experience and will be assisting PresenceMaker with business development and customer relations.

He is a graduate of Bethany Lutheran College who spent three years teaching English as a Second Language in South Korean and Japan.

■ ■ ■

Jansen promoted to principal at CliftonCliftonLarsonAllen announced the

promotion of Steve Jansen to Principal. Jansen is focused on income tax planning, tax compliance and accounting services for individuals, corporations and partnerships.

He has 19 years of public accounting experience in the Mankato area.

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Eckberg joins United Prairie BankJoel Eckberg, CPA, recently took on a leadership role in

the credit department of United Prairie Bank as the senior credit manager. He is leading the credit analyst team at the service center located in Mankato.

His background prior to joining the banking industry was in public accounting as a CPA with a local firm where he spent the past six years.

Brandt, Schreiner pass CPA examsCliftonLarsonAllen

announced that Brian Brandt and Andy Schreiner have passed the Certified Public Accounting exam.

Brandt was hired in January of 2013. He is involved in both the audit and tax department.

Schreiner was also hired in January of 2013. He is involved with the tax department.

Both are MSU graduates.

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Graham earns designationGordy Graham has earned the Chartered Advisor

Living professional designation from The American College, Bryn Mawr, PA.

The CASL program is curriculum for financial advisors interested in serving the financial needs of seniors.

Graham has been with Northwestern Mutual in Mankato since June of 1982.

■ ■ ■

Berger named partner at Gislason Gislason & Hunter announced that Matthew Berger has

been named a partner in the firm. Berger focuses his practice on agriculture law, banking and appellate and civil litigation, based in the New Ulm office.

Prior to joining Gislason & Hunter in 2008 as an associate attorney, he served as a law clerk for judges Lorie Skjerven Gildea, Paul H. Anderson and G. Barry Anderson at the Minnesota Supreme Court.

He received his Juris Doctor, magna cum laude in 2007 from the University of St. Thomas School of Law; he is also a 2002 graduate of the University of Minnesota with a Bachelor of Arts degree. He is licensed to practice in Minnesota and Iowa.

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McCabe joins MinnStar Bank He is a long time resident of Mankato and graduate of

Minnesota State University and a licensed CPA. He brings several years of bank auditing experience.

MinnStar Bank is a locally owned bank with $115 million in assets in 2 locations. The bank was chartered as The Lake Crystal National Bank in 1934. The name was changed to MinnStar Bank in 1992.

■ Local Business People/Company News

Steve Jansen

Chris Harstad

brian brandt andy Schreiner

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Some Ecumen sites change namesLast year the Country Neighbors

senior living communities in Le Center, Mapleton, New Richland and Lake Crystal changed their names to “Ecumen Country Neighbors,” to reflect their longstanding role as members of the Ecumen family of services.

To help differentiate among the four Ecumen Country Neighbors locations, their names are changing again, to highlight the service area of each senior living community. In Le Center, “Ecumen Le Center” will now appear on signage, brochures, forms and other business materials; the other three Ecumen Country Neighbors will change their names accordingly.

Ecumen is one of the nation’s top 20 largest non-profit providers of senior housing and aging services. Based in Shoreview, Ecumen operates in 37 cities in Minnesota, North Dakota, Wisconsin, Nebraska, Idaho and Tennessee, providing a variety of senior housing options and services including independent living, assisted living and long-term care communities as well as at-home and community-based services.

■ ■ ■

Bookeeeping service opensBookkeeping, Payroll & Tax

Services of Minnesota has opened at 313 North Riverfront Drive.

They are an authorized IRS E-file provider and a member of the National Association of Tax Professionals.

Contact Michele Breza at 380-9496.

To submit your company or employee news. e-mail to [email protected] Put “Business memo” in the subject line. Call or e-mail Associate Editor Tim Krohn at [email protected] or 344-6383 for questions.

To submit your company

or employee news. e-mail to

[email protected]

Put “Business memo” in the

subject line. Call or e-mail

Associate Editor Tim Krohn at

[email protected]

or 344-6383 for questions.

Graham earns designationGordy Graham has earned the

Chartered Advisor Living professional designation from The American College, Bryn Mawr, PA.

The CASL program is curriculum for financial advisors interested in serving the financial needs of seniors.

Graham has been with Northwestern Mutual in Mankato since June of 1982.

DESIGNING FOR A BETTER TOMORROW

DISCOVER E - LET’S MAKE A DIFFERENCENational Engineers Week - February 16-22, 2014

Engineers are dreamers, planners and builders. The work they do affects all of us in a multitude of ways - everyday of our lives. For 65 years, we have been

committed to increasing the quality of life through engineering excellence.

www.discovere.orgwww.bolton-menk.com

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MN Valley Business • february 2014 • 9

EconomyReal GDP moves upward

A variety of federal agencies released year end reports on economic conditions for last year and expectations for this year and 2015:

The U.S. Bureau of Economic Analysis reported that real GDP increased at an annual rate of 4.1% during the third quarter of 2013, revised upward from 2.8% and 3.6% in its previous two estimates.

Orders for manufactured durable goods rose 3.5 percent in November, following a 0.7 percent decrease in October of 2013.

The Federal Reserve Board reported that U.S. industrial production rose in November by 1.1 percent, following an upwardly revised 0.1 percent gain in October.

Forecast real disposable income increases 3.2 percent per year in both 2014 and 2015. Total industrial production grows at 2.2 percent in 2014, and is projected to grow 3.5 percent in 2015.

Private real fixed investment growth averages 6.4 percent and 8.4 percent over 2014 and 2015, respectively. Real consumption expenditures grow faster than real GDP in 2014, at 2.6 percent, but are below the rate of real GDP growth in 2015, at 2.8 percent. Export growth is 4.9 percent and 5.1 percent over the same two years.

Government expenditures fall 0.3 percent in 2014, but increase by 0.3 percent in 2015.

The unemployment rate in the forecast averages 6.6 percent over 2014, and gradually falls to 5.9 percent at the end of 2015. This is accompanied by nonfarm employment growth averaging 1.7 percent in 2014 and 1.8 percent in 2015.

Housing starts grow an average of 23.3 percent and 29.9 percent in 2014 and 2015, respectively. Both consumer and producer price indexes continue to increase at a moderate pace.

■ ■ ■

EnergyGas pump prices up some

After falling to the lowest monthly average of 2013 in November, U.S. regular gasoline retail prices increased slightly to reach an average of $3.28 per gallon (gal) during December. The annual average regular gasoline retail price, which was $3.51/gal in 2013, is expected to fall to $3.46/gal in 2014 and $3.39/gal in 2015, according to the federal Energy Information Administration.

Liquid fuel production growingEIA expects liquid fuels production from countries

outside of the Organization of the Petroleum Exporting Countries (OPEC) to grow year-

over-year by a record high of 1.9 million barrels per day (bbl/d) in 2014. The United States and Canada together are projected to account for almost 70 percent of total non-

OPEC supply growth this year.

Crude production to soarEIA estimates U.S. total crude oil production averaged

7.5 million bbl/d in 2013, an increase of 1.0 million bbl/d from the previous year. Projected domestic crude oil production continues to increase to 8.5 million bbl/d in 2014 and 9.3 million bbl/d in 2015. The 2015 forecast would mark the highest annual average level of production since 1972.

Natural gas inventories fallNatural gas working inventories on December 27 totaled

2.97 trillion cubic feet (Tcf), 0.56 Tcf below the level at the same time a year ago and 0.29 Tcf below the previous five-year average (2008-12). EIA expects that the Henry Hub natural gas spot price, which averaged $3.73 per million British thermal units (MMBtu) in 2013, will average $3.89/MMBtu in 2014 and $4.11/MMBtu in 2015.

Coal production upCoal production, which fell by almost 9 percent between

2011 and 2013, is expected to increase by 36 million short tons (MMst) (3.6 percent) in 2014 as higher natural gas prices favor the dispatch of coal-fired power plants and the drawdown of coal inventory ends. In 2015, however, forecast coal-fired production falls by 2.5 percent with declining coal use in the electric power sector as retirements of coal-fired power plants rise due to the implementation of the U.S. Environmental Protection Agency’s Mercury and Air Toxics Standards.

Renewable fuels to grow 3 percentEIA projects both hydropower and nonhydropower

renewables used for electricity and heat generation will grow by about 3 percent in 2014. In 2015, the growth in renewables consumption for electric power and heat generation is projected to continue at a rate of 4.7 percent, as a 2.2 percent increase in hydropower is combined with a 6.1 percent increase in nonhydropower renewables.

Wind capacity growing strongWind capacity should increase by 8.8 percent in 2014 to

about 66 gigawatts (GW) by the end of the year and will increase 14.6 percent to total more than 75 GW at the end of 2015.

Electricity generation from wind is projected to increase by 2.2 percent in 2014 and by 11.4 percent in 2015, contributing more than 5 percent of total electricity generation by the end of 2015.

U.S. Energy Information Administration | Short-Term Energy Outlook January 2014 10

EIA expects continued robust growth in the generation of solar electricity generation, although the amount of utility-scale generation remains a small share of total U.S. generation at about 0.4 percent by 2015.

■ Business and Industry Trends

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DESIGNING FOR A BETTER TOMORROW

DISCOVER E - LET’S MAKE A DIFFERENCENational Engineers Week - February 16-22, 2014

Engineers are dreamers, planners and builders. The work they do affects all of us in a multitude of ways - everyday of our lives. For 65 years, we have been

committed to increasing the quality of life through engineering excellence.

www.discovere.orgwww.bolton-menk.com

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■ Manufacturers optimisticWhen it comes to production, employment, and the

economy in 2014, Minnesota manufacturers are feeling positive.

The Minnesota Department of Employment and Economic Development released survey results in January that show more than 90 percent of the state’s manufacturing industry expect exports and productivity to increase in the coming year.

Eighty percent of those surveyed expect profits to increase or stay the same in 2014, and 83 percent say that investments in plants and equipment will increase or stay the same.

“Based on the results of the annual Manufacturing Business Conditions Survey, manufacturers have a positive outlook for 2014,” DEED Commissioner Katie Clark Sieben said in a statement. “Manufacturing is an integral part of the state’s economy and it’s reassuring to hear industry leaders expect stability and growth for the coming year.”

■ New business filings high in 2013Secretary of State Mark Ritchie announced that 58,260

new businesses were filed in 2013 — the third highest filings total on record.

“This is a positive signal of Minnesota’s continued economic growth and employment opportunities,” Ritchie said in the statement. “Our state has a healthy environment for business and we hope to see this growth continue in 2014.”

In 2009, the state saw an all-time high in new business filings with 63,338 total. In 2012, 60,827 new businesses were filed. 2013’s filing numbers indicate a 17.5 percent increase from 10 years ago.

■ Cargill takes stake in Ukraine Co.Cargill has taken a 5 percent ownership interest in

Ukraine’s largest integrated agricultural company, upping its stake in one of the world’s most robust farming regions.

Kiev-based UkrLandFarming announced the deal without releasing terms. The Financial Times, citing unnamed sources, reported that Minnesota-based Cargill made a $200 million investment.

UkrLandFarming is the creation of a Ukrainian billionaire, Oleg Bakhmatyuk, who made a fortune in his country’s egg industry and whose companies now control over 1.6 million acres of land in Ukraine.

■ Wells Fargo profits jump 11 percentFourth-quarter profit for Wells Fargo jumped 11 percent

as a steep drop in mortgage lending was offset by increased interest income.

Net income after dividend payments on preferred stock rose to $5.4 billion in the October-December period from $4.9 billion a year earlier. On a per-share basis, earnings were $1.00, beating the 99 cents forecast by Wall Street.

Fourth-quarter revenue fell to $20.7 billion from $21.9

billion.Wells Fargo’s stock edged down eight cents to $45.48 in

pre-market trading.The rise in rates on U.S. mortgages in the latter part of

last year continued to have a negative impact on Wells Fargo’s mortgage business.

The bank controls about a third of the U.S. mortgage market. Much of its lending business has been coming from mortgage refinancing, which was reduced by the spike in interest rates.

Wells Fargo funded $50 billion worth of mortgages in the fourth quarter, down from $125 billion a year earlier.

■ Bad to worse at TargetTarget said the theft of data from its

customers was worse than first thought. The company said thieves who accessed its data system were able to get personal details of as many as 110 million of its customers.

The company also said the thieves attempted to steal other information including mailing addresses, phone numbers and e-mail addresses.

Target said that customers would have no liability from any damage they suffer due to the theft and offered to provide free credit monitoring and identity theft protection for customers for a year.

■ ADM will move to ChicagoArcher Daniels Midland Co. confirmed

would make Chicago its new global headquarters.

“While we considered other global hubs, Chicago emerged as the best location to provide efficient access to global markets while maintaining our

close connections with U.S. farmers, customers and operations,” ADM Chairman and CEO Patricia Woertz said in a statement.

ADM is moving event though it’s not getting the Illinois tax incentives it wanted.

ADM will move its headquarters and about 75 top jobs from Decatur, where the agricultural giant now is based

ADM began searching for a new headquarters location last year, saying it wanted better international air connections and a wider pool of potential employees.

■ Minnesota Business Updates

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Now the Best in Both Hemispheres

Architects + Engineers

We’ve recently expanded our business and doubled our of fice space! Come see our newly remodeled of fice at 225 Belgrade Avenue in North Mankato.

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Because of a settlement agreement in January of last year, businesses are now

allowed to charge customers for using their credit cards so they can recoup some or all of their monthly merchant fees. Before dollar signs start appearing, let’s review the facts to make the best decision for your business and customers.

As of Jan. 13th it was legal for a business to charge their customer up to 4 percent on top of the sale for using a credit card as a payment method. Ar in Warnemunde, a merchant executive from Redwoods Company, explained how this change will affect businesses and customers.

Warnemunde said big retailers have been doing this for years. “They’ve had their card fees built into their cost of doing business. They set their price assuming customers will pay with plastic.”

If you plan on charging a “convenience fee” there are necessary steps to follow. First, you must clearly display your credit card charge. You also need to confirm with the customer if they are paying with a debit card or credit card. This settlement agreement is only related

to credit cards, not debit cards. Lastly, you must tell your customer at the time of sale that you are charging them a convenience fee. Be consistent, if you decide to start charging, you need to charge

everyone paying with a credit card. At the time you swipe the credit card and enter the charge you need to tack on the convenience fee to the total.

“Future equipment will allow the merchant to set the surcharge amount, but currently they have to manually figure this before the sale and run it through accordingly,”

Warnemunde said.The biggest advantage to the

business owner is their ability to recover some or all of their credit card fees. “For example, an owner of a salvage yard who charges a flat 3 percent convenience fee on any credit card usage could cover all of his fees if his typical monthly merchant bill is 2.25 percent of his sales. The salvage yard owner would actually profit 0.75 percent percent.

Charging a convenience fee also has its disadvantages. It’s possible that it could lower your average ticket or loose a sale all together. “Put yourself in your customer’s

shoes and ask yourself if a surcharge makes sense”, Warnemunde said. The settlement is relatively new, businesses are just learning about their merchant rights and the Midwest is very cautious with these kinds of changes.

“From an industry-specific standpoint, we see a merchant surcharging the customer more acceptable for service-orientated jobs. If your furnace unexpectedly breaks, you’re probably not going to gripe about a 2-3 percent surcharge to get it repaired in a timely manner.”

You can look at this settlement agreement from a few different angles, but ultimately it puts a little more control in the business owner’s hands. There are numerous resources about surcharging on the internet, but unfortunately a lot of it contradicts each other. Rules also vary per state. I recommend you talk with your merchant provider or bank if you have further questions about this. To avoid any unnecessary confusion, this only relates to credit cards, not debit cards. Be sure to have clear signage depicting this and have employees trained to answer any questions from customers. MV

Kristen Dulas, business development & training, Wells Federal Bank.507-553-3151 x 4168; [email protected]

Businesses can now charge customers for using credit cards

■ Business Commentaryby Kristen Dulas

Now the Best in Both Hemispheres

Architects + Engineers

We’ve recently expanded our business and doubled our of fice space! Come see our newly remodeled of fice at 225 Belgrade Avenue in North Mankato.

arin Warnemunde

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Reshaping healthcareHealth providers holding down costs

while better coordinating care

By Tim Krohn | Photos by John Cross

Among all of the clamor over the rocky start to health insurance reform and the long-held perception of out-of-control health care spending, something

unique happened without a lot of fanfare.

“Health care costs went up less than inflation the past two years nationally,” said Dr. Greg Kutcher, president and CEO of Mayo Clinic Health System in Mankato.

“And that’s not by accident. There’s a lot of focus on doing things differently and being more efficient.”

But it’s not simply looking for areas to cut expenses as the push in health care is also to provide better outcomes for patients. The idea is that if someone with a chronic health condition – such as diabetes – has more coordinated care that keeps them healthier longer, the patient not only

reaps obvious benefits but costs are held down because more intense treatment can be avoided.

At the Mankato Clinic, they call the approach Health Care Homes.

“We’re working more in teams to proactively reach out to patients, especially those with chronic disease

conditions,” said CEO Randy Farrow.“We make sure they come in for regular care. We see

what their health care goals are and how we can help them meet those goals. You use clinically based research to reach those goals.”

At Orthopaedic & Fracture Clinic the health care providers aren’t managing people’s chronic conditions.

“Our care is episodic. You blow out your knee and we take care of it, and maybe down the road you dislocate

Cover Story

Randy Farrow, CEO of Mankato Clinic, at the DaVita Dialysis center.

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Andrew Meyers, CEO of OFC.

your shoulder and come in,” said Andrew Meyers, CEO of OFC.

Still, they too are focused much more on developing the best outcomes as insurers are more and more interested in comparing the outcomes of different physicians and health provider groups.

Meyers said such comparisons can be very tricky. “They all talk about quality outcomes but they never really define what that is.” And he said it is impossible to compare the success of an orthopedic surgeon who specializes in very complex cases and those who do more routine cases.

Baby boomers, sports keep OFC busyOFC is the only provider of orthopedic services in

south-central Minnesota with offices in Mankato, Faribault, Hutchinson and Northfield, as well as doing work at many hospitals in smaller communities in the area. They have 15 orthopods and 125 employees.

Meyers said the number of total joint replacements continues to grow at a rapid pace. “When the last of the baby boomers retire, 50 percent of the population will be baby boomers. And we baby boomers are at the age where the number of total joint replacements keeps going up.”

Sports medicine also has grown to be a big part of OFC’s business. While all the providers do some sports-related work, OFC now has three sports-trained orthopods on staff. After doing any needed surgery, OFC offers physical therapy.

While there has always been about the same number of kids playing sports, Meyers said there are more injuries and at younger ages now.

“We start kids in sports so early now. By the time they’re in high school, they have 10 years of experience and they are performing at levels we used to see in college. Years ago kids weren’t blowing ACLs or dislocating shoulders.”

OFC does much of its surgery in the surgery center on the Wickersham campus – a center owned equally by the Mankato Clinic and OFC. They have a new open MRI and a new 3.0 MRI, both of which are the largest available.

But the OFC doctors also perform surgeries at the hospital in Mankato and in other communities. If, for example, someone is brought to the Emergency Department in Mankato, OFC doctors would handle any orthopedic surgery that is needed.

“It might be something we do right away, or with something like a twisted knee, we want it to calm down for a while and may wait until later (to do surgery).”

Meyers said a big push for them in the coming year is to expand alternative ways to allow people to recover from joint replacement surgeries.

“We’re doing total joint replacements in our surgery center and then recoup them at a hotel or an Ecumen or Thro community,” Meyers said.

He said patients are put up in hotels, such as the Hilton Garden Inn, and a nurse is stationed in another room, providing 24/7 care to one, two or three patients recovering from surgery.

“It saves the patient a lot of money compared to staying in the hospital. They like it because they have nice rooms, can order the food they want, and they save a bundle.”

Meyers said the only thing holding back on an expansion of the hotel recuperation concept is that some insurance

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companies – for reasons he said he can’t fully understand – are still balking at allowing it even though it saves the insurance company a lot of money.

He said candidates for such recuperation must meet certain health criteria. Someone of advanced age suffering from diabetes, for example, would still recover in a hospital.

Like everything in health care, OFC has seen staggering technological advances, said Meyers, who remembers when a knee orthoscopy meant pushing a tube into someone’s knee and literally looking into the knee with the naked eye. Today, tiny video probes do the job.

“All rotator cuffs (surgery) used to be a big incision down the front of your shoulder. Now we do them through three little button holes.

“The technology is just off the charts.”Meyers said cases of bad medical parts being implanted

in people’s joints aren’t a medical liability for OFC, but it puts them in a bad position. The OFC did use the Stryker hip replacement parts in several patients – parts later found to be defective. Stryker has already agreed to some settlements stemming from lawsuits and will likely pay billions of dollars.

“We just make sure we work with our patients to follow up with them and do another procedure if that’s what they choose. It’s a bad situation, but most people understand we don’t make the parts. We just do the surgery.”

Mayo seeing a ‘culture change’Better coordinating care for chronic disease isn’t just a

matter of better treatment for diabetes or heart disease, Kutcher said.

At Mayo, a program called COMPASS is aimed at identifying patients with diabetes and heart disease to make sure those people are getting any mental health care they need.

“Many of them have overlapping depression issues,” Kutcher said. “If people don’t deal with that, they often don’t take care of the heart disease or diabetes.

“We’ve seen some real improvement in care in that

population.”Mayo has also been gaining efficiencies and easier

patient experiences by beefing up a nurse call line.“Call line doesn’t really do it justice. If you call for an

appointment for certain problems, you’ll be transferred to a nurse and a lot of times they can help you deal with it right on the spot, rather than people having to go to a doctor or the ER,” Kutcher said.

“Things like refilling nasal prescriptions – nurses have been trained to help you with things like that. It’s a change in culture for patients and in health care. We call it ‘doing the right care at the right time at the right place.’ ”

Occupational medicine is another area seeing growth and new approaches and the need for more specialized knowledge.

“The rules on Department of Transportation truck-driver certification are very tough now. It used to be a family physician could do it, but not now,” Kutcher said.

He said occupational medicine now works more closely with employers to create workplace safety programs and deliver care on site.

“If we see common injuries in certain settings, we can help businesses put things in place to prevent them. Or if you have employees who have to leave for several hours once or twice a week for diabetes checks, with bigger companies we might be able to do something on site for them.”

Another big efficiency change that isn’t directly noticed by patients is something called Care Traffic Control, a coordinated internal system that allows hospital and clinic staff from across south-central Minnesota to decide quickly where a patient would best be treated.

“Say a provider from St. James wants to admit a patient to Mankato or somewhere else. These are complex situation where you have to make sure everyone has the available nurses, social workers, medical specialists ready,” Kutcher said.

“This system makes it much easier. Sometimes they maybe don’t even need to be transferred from their facility to another one if the other facility can get the help they need.”

OFC’s new, powerful MRI. The Emergency Department at Mayo in Mankato.

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It also makes things less complicated for patients, he said. “You’d often heard complaints from patients about why wasn’t this all in place or why are they doing the same tests again? This helps with that.”

Mayo is also relying on a variety of technology to help providers deliver better care to patients.

The local Mayo system is a certified telestroke center in which a wide variety of test results and data from someone who just suffered a stroke can be relayed instantly to a team of Mayo neurologists, who may be in Arizona.

“When someone has a stroke, it’s very time sensitive. Some people should be given a clot-busting drug early on, but it’s risky to do and it’s not given at small hospitals. It’s a very complex decision to see who gets it and sometimes people who should have gotten it didn’t,” Kutcher said. “Now they can get a neurologist online immediately to help them make the diagnosis and if they need (the clot-busting drug) they can be sent to Mankato or wherever.”

Clinic’s expansion underwayThe biggest project since Mankato

Clinic built its Wickersham Campus several years ago is under way as a $9 million pediatric center is going up there with an opening set for late fall.

Part of the pediatric clinic will include space for Gillette Children’s Health Center as part of an expanded partnership between Mankato Clinic and Gillette Children’s Specialty Healthcare in St. Paul.

“We’ll be able to offer not only general care but sub-specialized pediatric care through Gillette,” Farrow said. “They will offer things like pediatric cardiology, urology, endocrinology.

“Kids have special needs because their organs aren’t fully developed and these physicians have the specialization. It will be a significant expansion of what we can do.”

He said things such as having specialists on hand to adjust braces for special needs kids will be a big help for parents. “A lot of times the braces need to be adjusted once or twice a month, and they won’t have to go to the Cities or somewhere else.”

Farrow said that as part of their effort to improve care, the clinic

brings in focus groups, including one that was made up of parents of pediatric patients.

“A lot of the comments were that it’s not easy to come in from 8 to 5, so we’re offering evening hours now in pediatrics, Monday through Thursday,” he said.

“We’re putting a lot of emphasis on how we deliver care.

Another new approach is a return to house calls – sort of.

“We’re starting something we call Blue Stone, a program to provide primary care services on site for people who live in assisted-living facilities. Some of these folks are frail and it’s hard for them to be transported and some may have cognitive issues,” Farrow said.

Teams consisting of a physician, nurse practitioner and a support person go out regularly to sites that have contracted with the clinic.

“They get to know the people, which helps with their care. We have four (sites) signed up already, and we think it will be very popular and we expect a lot more to sign up.”

The clinic also started a new dialysis center, in partnership with DaVita Dialysis, at Madison East Center. Farrow said it is popular with patients.

“It’s really exceeded our expectations. We just saw a growing need for that service, unfortunately. People have to come in at least three times a week and spend several hours, so we want to make it a nice place for them. We’ve gotten a lot of good feedback.”

The clinic also spent last year beefing up the psychology and psychiatric departments.

“We’ve really expanded there. We added two or three more providers that focus on children’s behavioral health. That was a big need we couldn’t meet before.”

All told, the clinic added 17 new physicians and advance-service providers last year.

“We continue to grow. The future of health care is obviously uncertain with all the reforms. But we think if we stay focused on trying to provide the best care possible and creating excellent patient experiences, we’ll be successful,” Farrow said. MV

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On the movePiepho Moving & Storage

In 1952, Earl Piepho started his career with freight as an agent for Murphy Motor Freight, out of Albert Lea. Eventually, Earl added on the residential moving

business. In 1970, Earl’s Albert Lea business expanded to Rochester with the purchase of Rochester Transfer & Storage from the wife of an Allied Van Lines Agent, who had passed away.

In 1975, Earl built the Mankato storage warehouse facility. With this move, the Piepho’s became the first family moving company to branch into a totally new area. After completing college, Mark Piepho, Earl’s youngest son, joined the Mankato Piepho Moving & Storage team, in 1976.

By 1979, Mark backed off on his duties at Piepho Moving & Storage, as he was elected to the Minnesota House of Representatives. Mark served four consecutive terms with the House and a half of a term with the Senate, before coming back to the Mankato moving team in 1994.

“Mankato has a very diversified economy here which keeps things on an even keel. Also, my wife and children are here. We’ve always liked the area and my wife has been

very supportive of my career decisions. Currently, I am also a Blue Earth County Commissioner.”

During the time Mark was away, the company added a location in La Crosse, WI and Eagan, in 1981 and 1986. In the late 1990s, the family got out of the freight business in Albert Lea. However, they continue to specialize in commercial and residential moving and storage while remaining a business in which the entire family is involved throughout their network of locations.

“We primarily focus on moving people and families,” said Mark, “but we also move businesses and their employees, should they need to relocate to be closer to their place of employment. We can move our customers in town, within Minnesota, across the 48 connected states

Mark Piepho joined the business after college.

Profile

By Heidi Sampson | Photos by John Cross

Piepho Moving & Storage is an authorized interstate agent for Allied Van Lines, Inc.

Active member of the Minnesota Transport Services Association.

Awards:2012 – Outstanding Safety Achiever

Best in Class (Best Safety Record based on number of miles driven.)

2011 – APEX Customer for Life Award (15 straight years of Excellent Ratings

based on customer surveys by TeleSight.)

2010 – Division IV Customer for Life Award - 4th Place (Best Agent in terms of

customer surveys).

Piepho Moving & Storage

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and if the customer wants, we can even move them around the world.”

Moving a Household:If an individual was moving from Minnesota to L.A., Piepho Moving &

Storage could arrange the entire move. Based on the customer’s preferences, either the home owner or Piepho’s team of movers would pack up all of the belongings into boxes and cartons. Once the items are packed they would then be loaded onto a truck. The total weight of the household determines how fast the shipment will arrive.

“The average weight of a household today is between 12,000 and 15,000 pounds,” Mark said. “The average weight of a household back in the 60’s was only 4,000 pounds. Nowadays, 4,000-5,000 pounds is a 1- to 2-bedroom apartment. People’s households have gotten larger. Let’s say you had an apartment size home. You might only occupy the front third of a truck, so we’d have the rest of the truck to fill with other moves we have booked to a certain area or region. Or we can go through Allied and fill out the rest of the truck with other moves along the way to your destination.”

“Our employees are the backbone of our company,” Mark said. “It is essential that our employees be able to relate to our clients on both a professional and personal level so that when we move our customers, it’s as if we were moving our own homes. We recognize families may have special needs or concerns that they might want addressed. Obviously, we try to do the most we can to protect their prized possessions and get them delivered on time.”

Trends in movingThe moving industry is a unique, specialized service and as with any other

business, need fluctuates based on the current state of the economy. The last recession created a downturn in the moving industry, however as the housing market has come back, so has the moving industry. Their busiest time of the year tends to coincide with school breaks as many people begin to move in May clear through September, with the busiest time for movements taking place in June, July and August.

“I think the economy’s improving,” said Mark. “I’ve been involved with this business all of my life. My father used to say, ‘if the economy is good, business is good and if the economy was so-so, then the business was slow.’ So it’s kind of always been one or the other. If business was so–so, that didn’t necessarily mean a recession but we want the economy moving along more than just so–so.”

Computerization has also altered the moving industry as many people no longer need to move to be near their jobs. Computers allow for the ability to connect to employers without ever having to leave home.

“That’s not to say computers are a bad thing. Computers have also improved our business. They assist us with keeping track of bookings and shipments. I’ve learned a bit about geography over the years. It used to be that you spent time looking at maps to see where your customers wanted to go and now I merely look it up on the computer. They save a lot of time for us. The only thing a computer can’t do is load the furniture.”

Piepho recommends people look for movers who are certified as a moving company. He encourages people who are considering a move to check the mover’s interstate and state credentials, as well as with the U.S Department of Transportation. Movers who are affiliated with a major van line or moving company should have a solid reputation but it doesn’t hurt to double check. Also look to see if the company under consideration has been established for a number of years.

“I think the key component in choosing which moving company to go with, is in having an actual agent come to the home or business and provide the customer with an actual written estimate of what the move will cost,” Mark said. “Often times, people will get quotes through the Internet but they haven’t actually seen anybody from the company and the company hasn’t even seen their stuff. That type of business interaction can be subject to a lot of problems even if the company is legit. I look at it this way, if I haven’t really seen the place I don’t really know what it is the customer has to move. I think meeting the perspective clients is essential, which is what I do. When an agent comes out to write up a quote, they are the first impression of that business for trustworthiness, reliability and a positive outcome.” MV

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Howard and son Ron Vetter carry on a long family tradition in the stone business.

When Paul Vetter retired in 1954, he wanted to make sure his sons had work. Both Paul and his father before

him had done some quarrying of stone near Kasota, as far back as the late 1800’s. It was beautiful stone that still looks pristine today on the exteriors of buildings like the U.S. Post Office and First Presbyterian Church in downtown Mankato.

But quarrying operations on the Kasota land had gone dormant in the 1930’s. Paul had

built a 100-square-foot hunting cabin off County Highway 5 between Mankato and Kasota, and knowing there was good stone in

the area, he bought 700 acres of land. Then with his life savings, he acquired some used

machinery to set up a quarrying operation. As it turned out, Paul Vetter’s retirement vision was 20-20.

••••

Spotlight

By Pete SteinerPhotos by Pat Christman

Lasting Legacies: Vetter Stone

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The original office of Vetter Stone was a former cabin.

60 years after Paul’s son, Howard Vetter graduated from college and took the reins of the company, Vetter Stone, situated between tiny Kasota and Mankato, is world-renowned for the color, quality and strength of its product. The little stone hunting cabin became their original office building. Their very first client was in Chicago, a city where they sent a lot of stone in the early days. Today, one can find Vetter stone adorning major buildings from Mankato to Minneapolis to Washington, DC, to Tokyo to Istanbul.

••••

This story actually begins 400-million years ago, in a time long before the dinosaurs, when an inland sea covered much of the area we now live in. Howard says the dolomitic limestone was formed as impurities in the water filtered to the bottom, with the stone created through eons of sedimentation. He says the stone in our area is of unusual quality: “A common misconception is that it’s widely available, but usually [in other places] it’s broken up.” In 1998, Vetter acquired a large quarry in Alabama. Now, says Howard, “We have two of the prime areas where nice color and strength are available in large slabs or panels.”

The Vetter stone offers unique advantages when it comes to engineering tall buildings. First it is very strong. But equally important, it has “flexural strength,” which means it can bend in the wind high up on skyscrapers. The stone provides a “skin” for those buildings that cannot tolerate more than 28 pounds per square foot.

••••

Ron Vetter, Howard’s son, is company president. He recalls the moment the company became “world-class.” World-renowned architect Cesar Pelli had been hired to

design the new Norwest Center (now Wells Fargo) in Minneapolis. He asked for stone samples for the exterior facing on what would become the city’s second-tallest building. Out of 38 panels in a blind sampling, Pelli picked the pinkish Vetter stone. “That put us on the map,” Ron says. The year was 1988, and that would be the first of numerous collaborations between Vetter and Pelli, that also includes the new Minneapolis downtown library and the Osaka National Art Museum in Japan. Ron, whose business card is printed in English and Japanese, says some of their biggest projects have been in Japan, including the Nippon Telephone and Telegraph skyscraper in Tokyo.

••••

Vetter Stone currently has 110 fulltime employees between its Kasota and Alabama operations. Ron says they like to hire people who have worked with machinery and can work with their hands. “Ideally that would be someone who grew up on a farm.” But with fewer farms now, that type of candidate is rarer. “We look for someone who will fit the culture. We do a lot of training.”

The initial product is cut by a six-ton contraption that is basically “a chainsaw on a track.” It rolls out into the quarry, and with its diamond-studded blade, slices into the bed of stone. The slabs are then split off hydraulically, and 30,000-40,000-pound blocks are hoisted by a front-end loader onto a flatbed truck to be hauled back to the production plant. Every slab is marked to identify exactly where and when it was quarried.

••••

Ron leads a photographer and reporter down to the hardhat zone, the production plant, where 30–40 orders may be in progress at any one time, ranging from a private

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Ron Vetter by the massive stone-cutting saw.

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home to a large skyscraper. The shop is loud, filled with a variety of saws of varying sizes, most computer-controlled, but some operated by hand. Some panels of stone have just been brought in on this winter’s day, still covered in melting snow. Just beyond, there’s $25,000 worth of custom columns, about to shipped to a house in Kansas, that were fashioned by computerized power lathes.

A four-axis wire saw can do intricate cutting on a 10,000-pound block of stone, making cuts to one-sixteenth of an inch. The 1,200-pound easy chairs on display in the main office were fashioned here. “You just have to make sure you know where you want them,” Ron smiles – they’re not very easy to move. Another station can hew Corinthian capitols, with figures simulating the look of ancient Greece. And, Ron says, depending on the desired look, sometimes they still use the old-fashioned hammer and chisel method. Multi-ton blocks of stone are lugged in canvas slings, moved to individual workstations by overhead cranes. Vetter hires people from a program at SCC that teaches computer aided design. Their CAD-drawings are programmed into the big saws by hard-hat operators.

Finally, at the far end of the plant looms the machine everyone talks about: continuously bathed in water, a massive rotary saw with an eleven-and-a-half-foot diamond-tipped blade fills up most of the room. The blade alone costs about $30,000, and the bits have to be changed about five times a year. Once programmed, that monster can push through about 120 feet of stone block over a weekend.

••••

While much of their product these days is shipped halfway around the world, it is still very evident locally. Anyone who goes to a concert at Riverfront Park sits in

the Vetter Stone Amphitheater, with tiered limestone facing the stage. Ron explains, “The city approached us, it was one of those ideas… Pat (Hentges, city manager) was about halfway through his presentation, when (Howard and I) looked at each other and nodded (that we should do it.)” It was a similar story for the stone pedestals used to mount the city sculpture walk. “Tami Paulsen and her group approached us. We knew it would be prohibitive for a non-profit to buy those. We just figured we could help. The community’s been good to us. We wanted to give something back.”

••••

The company just hired the first member of its fourth generation: Kathryn Vetter, daughter of Ron’s sister, Ann, who also works for the family business, will be a sales rep in Los Angeles. Ron calculates there’s enough stone left in the Kasota quarry to last several hundred years, as well as maybe 2,000 years’ worth in Alabama. That should keep the family and their crews busy for a lot more generations MV

Specialty saws allow for intricate stone cutting

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CONGRATULATIONS ON YOUR NEW LOCATIONFAMILY DOLLAR (SLAYTON, MN)

St. James - 507.375.5464Mankato - 507.345.6653www.Wilcon-Construction.com EEO/AA

GENERAL CONTRACTORSGENERAL CONTRACTORSGENERAL CONTRACTORS

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Hans and Bette Puhlmann with son Jared and daughter Kayla. Building a

family businessPuhlmann Lumber & Design withstands competitionBy Heidi SampsonPhotos by John Cross

In 1926, Puhlmann Lumber & Design began when John “Hans” Puhlmann Sr.’s grandfather, Alfred, and his great uncle,

Otto, with the help of his great-grandfather, August, decided to go into business together. The Puhlmann brothers primarily handled nails, lumber, and coal, while their building was positioned next to the railroad tracks for easier access to supplies.

Alfred’s son, James “Jim” Puhlman, joined the mix, in 1936. When Jim married Marie, she began working at Puhlmann. By the early 1950’s, the company added basic hardware and

paints to its inventory lineup. Jim Puhlmann would become president, in 1958.

Hans Puhlmann started working for his father, Jim, as a teenager. At 16 years old, Hans was handed a piece of paper and told to draw a house.

The house Hans drew for his father, was also the first house Hans created for a customer that was built.

When Hans married Bette, she also joined the family business. During the 1990s, Hans became president and his wife Bette, vice president. In 1994, the two contemplated leaving their current location, since many of

All In The Family

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New Ulm’s businesses were located on Broadway and Minnesota Streets, and not in what was quickly becoming known as the old industrial side of town.

“We thought long and hard about relocating our store,” said Bette, “and then we decided that this is probably still the best location for us.”

During the late ’90s, Hans and Bette’s son, Jared, joined Puhlmann Lumber & Design. Currently, Jared is yard foreman, handling deliveries and shipments within the yard. Two years later, Kayla, Jared’s sister, joined the family business. Today, Kayla is a designer, within the kitchen, bath, flooring, and paint departments. MVB: What’s it like to grow up in a family business?Hans: When you start out as a child and you are down here all the time, it’s kind of the way it is.Kayla: I think the business becomes part of you.Jared: It’s a lot of hours and you do take it home with you.Hans: Oh yes, you take it home with you. You take this business to bed with you. You wake up in the morning with it. I think everyone who owns their own business kind of goes through that. I have to remember to leave it here.Kayla: The nice thing about our business is that we all work in different departments. We are all busy doing our own things.Hans: I also think the chemistry has to be right. Not all families can do what we do. MVB: How many employees do you have?Hans: We have 14. A lot of our employees have been with us for a very long time. Bette: It also helps that our turnover rate is like zilch.

MVB: What’s working for Puhlmann Lumber & Design that has allowed for such longevity among the staff?Bette: We are very family orientated. If people need time off of work to go to a program, a game of some kind, a school activity, or any other family function, no questions are asked. Period. If your little one is in tee-ball and you have that commitment twice a week, even if it is in the middle of the day, our employees can arrange their schedule so that they can go to tee-ball and come back to work.Hans: I think the group that we have here, enjoys working for a smaller company. They can come and go because we allow for flexibility. Even when my folks ran the business, family has always come first and our employees back then, stayed here forever too. A lot of them retired from here. I think that says something. MVB: How do you handle the competition of the lumber and design market?Bette: We have a very good relationship with the other lumber yard in town, Design Home Center. This past March, Menards came to town.Hans: At one time, there used to be four or five lumber yards in town.Jared: Some have also popped up throughout the years and later closed.Kayla: We encourage people to bring their estimates to us and we will look them over. If the client feels we are more expensive, we can look for hidden costs in the other estimate that a client may not be unaware of. There is also product quality to consider. Is the item the estimate is for of a comparable grade to ours, or is it of lower quality?

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MVB: What are some trends within the building industry?Hans: Our biggest projects seem to be machine sheds, pole barn and shops.Kayla: Those shops are quite nice too. They have bathrooms, kitchens and showers.Bette: Kitchens have changed drastically. They aren’t just for cooking anymore. They’ve become another family space. Kids are doing homework in the kitchen and sometimes there is even an office space in there.Hans: I think another big time saver has been the computer whether it is used for estimating, point of sale or design work.Kayla: Customers are able to see their projects in 3-D.Jared: As far as exterior goes, ‘no maintenance’ products in items like windows, siding and decks, is huge. I think people value their time more. They don’t want sit home on a weekend completing projects around the house like painting siding or refinishing a deck. MVB: What are do you think the future holds for Puhlmann Lumber & Design?Hans: Hopefully we can remain a family business.

Bette: I think it comes down to our customer service. We will go that extra mile. If somebody calls us at 8 o’clock at night and wants a pound of nails, we’ve delivered nails. Or if a customer calls on a Sunday, many times we’ve come in to work.Hans: We tell our clients when they buy materials from us, ‘if you run into a pickle, give us a call.’ MV

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MN Valley Business • February 2014 • 25

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Construction/Real Estate

C. Sankey

3.0

3.5

4.0

4.5

5.0

5.5

DNOSAJJMAMFJ

02000400060008000

100001200014000160001800020000

DNOSAJJMAMFJ 0

500

1000

1500

2000

DNOSAJJMAMFJ

0

50

100

150

200

250

DNOSAJJMAMFJ 0

10

20

30

40

DNOSAJJMAMFJ

0

1000

2000

3000

DNOSAJJMAMFJ0

2000

4000

6000

8000

DNOSAJJMAMFJ

Source: City of Mankato

Residential building permits Mankato (in thousands)

- 2012 - 2013

Source: City of North Mankato

Residential building permits North Mankato(in thousands)- 2012 - 2013

Source: Realtors Association of Southern Minnesota

Existing home sales: Mankato regionInformation based on Multiple Listing Service and may not refl ect all sales- 2012 - 2013

Source: Cities of Mankato/North Mankato

Housing starts: Mankato/North Mankato- 2012 - 2013

Source: City of Mankato

Commercial building permits Mankato (in thousands)

- 2012 - 2013

Source: City of North Mankato

Commercial building permits North Mankato(in thousands)- 2012 - 2013

Source: Freddie Mac

Interest Rates: 30-year fi xed-rate mortgage— 2013 — 2014

Includes single family homes attached and detached, and town homes and condos

Source: Minnesota Foreclosure Partners Council

Foreclosures: Third Quarter of 2013

24111423121313116

1967

226

18874

-21%-45%-50%-4%-50%+38%-38%-36%-33%

Blue EarthBrownFaribaultLe SueurMartinNicolletSibleyWasecaWatonwan

County 2012 2013 Percent change

$2,519$2,519 $296.5

$0

170

144 76

$1,170

$1,171

$56

$0

3.9%

4.5%

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Bremer.comMankato 386-2200Member FDIC. © 2013 Bremer Financial Corporation. All rights reserved.

MNVB February p02.indd 25 1/21/2014 9:15:49 AM

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26 • February 2014 • MN Valley Business

In the past few years the agriculture community was drawn into a mentality that corn

prices of $6 to per bushel were the “new normal,” rather than a temporary price upswing. That type of thinking has changed quite dramatically in recent months, as local cash corn prices have dropped below $4, with similar prices for new-crop 2014 corn. The projected cash corn price for the 2013 crop, which is now in storage, is expected to remain near $4-$4.50 until next summer, which is similar to price expectations for the 2014 and 2015 crop years.

The most recent USDA report estimated the U.S average on-farm cash corn price for 2013-2014 at $4.40, which has declined steadily in recent months. USDA is now projecting the U.S. average soybean price for 2013-2014 of $12.50 per bushel, which has declined only slightly in recent months. It is important to remember that the price estimates are the expected average prices from September 1, 2013 to August 31, 2014, for the 2013 crop year.

Following are some things to consider regarding risk management strategies.

■ Realistic crop production breakeven levels.The breakeven cost of producing corn at “trend line” yields will likely be $4 per bushel or higher for many producers in 2014, and above $11 per bushel for soybeans. There can be a large variation in breakeven price levels among farm operators depending on yield potential, production expenses, overhead costs, and land costs. The expected 2014 breakeven prices compare to just over $3.50 per bushel for corn and near $8 per bushel for soybeans as recently as 2008. Farm operators should also include a charge for an expected return for their management and labor into the breakeven calculations.

■ Realistic price expectations.It is important for farm operators to establish a realistic grain marketing plan for both the remaining 2013 crop that is in storage, as well as the planned 2014 corn and soybean crop. Grain price targets should be based on realistic price expectations, and the calculated crop production breakeven levels referenced earlier. It is best to have targets set to aggressively forward price a portion of the expected crop when profit margins exist; however, it is also important to have a strategy to reduce loss if grain prices stay below the breakeven levels for the entire crop marketing year. ■ Utilize a sound crop insurance strategy.A good crop insurance program, utilizing Revenue Protection (RP) crop insurance policies is a very important risk management strategy for crop production in 2014 and beyond. Many producers had RP policies in 2013 with guarantees of $800-$900 per acre for corn. Comparable RP policies in 2014 will likely only have guarantees of $600-$700 per acre. It may be advisable to look at the higher levels of RP coverage (80-85%) for 2014, in order to increase the guarantees, especially for producers with higher breakeven market prices, even though the insurance premiums will be somewhat higher. ■ Look for ways to reduce production and overhead expenses.There is a wide variation in corn and soybean production costs from farm-to-farm, and the higher production expenses do not always translate into higher yields or greater profits. An analysis of 2012 farm business records for farms with cash rented corn acres in southern Minnesota showed that the highest profit farms not only had better crop yields, but also spent significantly less per acre than average.

■ Pay attention to cash rental rates and land costs.One of the biggest variables in farm profitability is land costs, either cash rental rates or land ownership costs. The same analysis of farm business records for corn production in 2012, which was referenced earlier, showed that the group of highest profit cash-rental corn farms averaged 20-25 percent less per acre for land rental costs, as compared to average farms. Farm operators should look at breakeven levels (referenced earlier) before finalizing 2014 land rental rates, or before bidding unrealistic land rental rates on new farm land that becomes available. ■ Keep the ‘cash available’ segment of the farm business strong.It is important to pay close attention to the Current Ratio and the level of Working Capital in the farm business. If there is a big decline from year-to-year, it is likely a warning sign of more serious farm financial difficulties. It may be advisable to use excess cash revenues from the farm operation to pay down short-term operating debt, or for prepayment of crop expenses, rather than making extra payments on real estate and term loans. ■ Don’t forget about family-living expenditures.Many crop farms have enjoyed record profitability in recent years. As profit margins get tighter in the coming years, it is important to adjust the needed allocations for non-farm expenses accordingly. ■ Utilize professional expertise and advice.Most farm operators are not experts at all aspects of production and farm management, and need to utilize professional expertise at times. This group of professionals could include, but is not limited to, farm business management instructors, crop consultants, grain marketing advisors, ag lenders, crop insurance agents. The University of Minnesota

Lower crop prices require better risk management

■ Agricultural OutlookBy Kent Thiesse

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60

70

80

90

100

110

DNOSAJJMAMFJ 14

16

18

20

22

24

DNOSAJJMAMFJ

0

4

8

12

16

20

DNOSAJJMAMFJ0

2

4

6

8

DNOSAJJMAMFJ

Agriculture/Agribusiness

Corn and soybean prices are for rail delivery points in Southern Minnesota. Milk prices are for Upper Midwest points. C. Sankey

Corn prices — southern Minnesota

Source: USDA

(dollars per bushel)— 2013 — 2014

Iowa-Minnesota hog prices

Source: USDA

185 pound carcass, negotiated price, weighted average— 2013 — 2014

Milk prices

Source: USDA. Based on federal milk orders.

Minimum prices, class 1 milkDollars per hundredweight

— 2013 — 2014

Soybean prices — southern Minnesota

Source: USDA

(dollars per bushel)— 2013 — 2014

$78.23

$83.12

$4.23

$7.17

$22.17

$22.53

$12.61

$14.04

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UMM 16H.indd 1 1/10/2014 8:29:40 AM

FINFIN web site is a great resource to find average crop and livestock production data: www.finbin.umn.edu MV

Kent Thiesse is farm management analyst and vice president, MinnStar Bank, Lake Crystal. 507- 381-7960; [email protected]

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28 • February 2014 • MN Valley Business

Employment/Unemployment

C. Sankey

0

50000

100000

150000

200000

DNOSAJJMAMFJ0

2000

4000

6000

8000

0000

DNOSAJJMAMFJ

0

1000

2000

3000

DNOSAJJMAMFJ00000

10000

20000

30000

DNOSAJJMAMFJ

*Categories don’t equal total because some categories not listed.

Services consist of administration, educational, health care and social assistance, food and other miscellaneous services.

Initial unemployment claimsNine-county Mankato region

75836063

3711,552

98255771

3831,993

+29.6%+54.7%+12.7%+3.2%

+28.4%

ConstructionManufacturingRetailServicesTotal*

Major Industry

December Percent change‘12-’13‘12 ‘13

*Categories don’t equal total because some categories not listed.

Services consist of administration, educational, health care and social assistance, food and other miscellaneous services.

Minnesota initial unemployment claims

11,1715,9511,6968,129

26,947

14,2946,3741,6468,297

30,611

+28%+7.1%-2.9%+2.1%+13.6%

ConstructionManufacturingRetailServicesTotal*

Major Industry

December Percent change‘12-’13‘12 ‘13

Local non-farm jobsNine-county Mankato region

- 2012 - 2013 Minnesota Local non-farm jobs(in thousands)

- 2012 - 2013

Local number of unemployedNine-county Mankato region

- 2012 - 2013 Minnesota number of unemployed - 2012 - 2013

Mankato/North Mankato Metropolitanstatistical area

(includes all of Blue Earth and Nicollet Counties)

Unemployment rates Counties, state, nation

Source: Minnesota Department of Employment and Economic Development

4%

56,151

2,328

3.1%

56,246

1,793

Unemployment rate

Number of non-farm jobs

Number of unemployed

November 2012 2013

Blue EarthBrownFaribaultLe SueurMartinNicolletSibleyWasecaWatonwanMinneapolis/St. PaulMinnesotaU.S.

4%4.4%5.3%5.9%4.8%3.9%4.1%5.2%5.2%4.8%4.9%7.4%

3.2%4%

4.4%5.2%4%

2.8%3.3%4.4%4.4%4%

4.1%6.6%

County/area November 2012 November 2013

126,778126,666

2,846.12,818.6

6,1784,950

149,813

123,024

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xxxxxxxxx

0

100

200

300

400

500

DNOSAJJMAMFJ

0

25000

50000

75000

DNOSAJJMAMFJ0

10000

20000

30000

40000

50000

60000

DNOSAJJMAMFJ

0

200

400

600

800

1000

1200

DNOSAJJMAMFJ

0

1

2

3

4

5

DNOSAJJMAMFJ

0

1

2

3

4

5

DNOSAJJMAMFJ

Retail/Consumer Spending

$395.3 $396.1

$56,342$53,803

846

884

$47,073

$41,556

$3.25

$2.95

$2.95

$3.25

(In thousands)

C. Sankey

Vehicle Sales Mankato — Number of vehicles sold

Source: Sales tax fi gures, City of Mankato

- 2012 - 2013

Lodging tax collections Mankato/North Mankato

Source: City of Mankato

- 2012 - 2013

Gas prices-Mankato

Source: GasBuddy.com

— 2013 — 2014

Gas prices-Minnesota — 2013 — 2014

Mankato food and beverage tax

Source: City of Mankato

- 2012 - 2013

Sales tax collections Mankato

Source: Sales tax fi gures, City of Mankato

- 2012 - 2013

Includes restaurants, bars, telecommunications and general merchandise store sales. Excludes most clothing, grocery store sales.

Archer Daniels

Ameriprise

Best Buy

Crown Cork & Seal

Fastenal

General Growth

General Mills

HickoryTech

Hutchinson Technology

Itron

Johnson Outdoors

3M

Target

U.S. Bancorp

Wells Financial

Winland

Xcel

Stocks oflocal interest Jan. 13Dec. 16

Percent change

+3.5

+4.1

-13.1

-1.2

+2.7

+1.4

-2.1

-10.7

+31.4

+6.2

+1

+6.5

-1

+3.4

+1.1

-18.3

+0.8

$42.08

$113.46

$36.26

$42.72

$48.28

$20.50

$48.87

$11.63

$3.93

$41.43

$27.26

$135.96

$61.57

$40.71

$22.50

$.49

$28.21

$40.66

$109

$41.73

$43.26

$47.01

$20.21

$49.91

$13.03

$2.99

$39.02

$27

$127.66

$62.17

$39.38

$22.25

$.60

$27.99

MNVB February p02.indd 29 1/21/2014 9:15:58 AM

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Advancing Business for a Stronger Community

Greater Mankato at the Capitol 2014Make your Voice Heard on March 18

Greater Mankato Growth (GMG) is again coordinating the largest citizen advocacy event from our region at the State Capitol on March 18. This is the fifth consecutive year a delegation of business and community leaders from Greater Mankato will travel to St. Paul to raise the visibility of our region among state leaders. “Since our elected officials have the power to make decisions about critical issues impacting the vitality of your business and our regional marketplace, Greater Mankato Growth is committed to providing opportunities that create awareness among its members, the community, and elected officials about public policy matters affecting Greater Mankato,” said GMG President & CEO Jonathan Zierdt.

Greater Mankato at the Capitol allows attendees to be advocates on their own behalf as well as the opportunity to speak with a unified voice on key policy issues that allow our region to grow and thrive. Attendees will have the opportunity to rally in the Capitol Rotunda, participate in issue focused forums with state leaders, and interact with state legislators and colleagues at an evening reception, with round-trip transportation between Mankato and St. Paul. It’s your business, your city, your county and your home. Have a say in how they will be affected. All Greater Mankato citizens are invited to participate in Greater Mankato at the Capitol. Whether you know a little or a lot about government affairs, join your neighbors and make your voice heard!

You can learn more about Greater Mankato at the Capitol, including information on registration and sponsorship opportunities, at greatermankato.com/capitol or contact Patrick Baker at 507.385.6657 or [email protected].

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Greater Mankato Growth, Inc. Annual Meeting

greatermankato.com/lunch-learn

Greater Mankato Growth, Visit Mankato and City Center Partnership look forward to sharing their accomplishments of 2013 and plans for 2014 at this year’s annual meeting.

Minnesota State University, Mankato CSU Ballroom

Tickets and Information available at: greatermankato.com/annual-meeting

Lunch & Learn Spring SeriesGreater Mankato Growth and the South Central College Center for Business & Industry are pleased to bring you Lunch & Learn, a series of short workshops held over the lunch hour designed for busy professionals.

February 13Effectively Using an iPad in the Business World

March 6True Colors 2014 Program Sponsor:

Spring Series Sponsor:

The Greater Mankato Young Professionals program gives individuals age 21 - 39 an opportunity to engage with one another while focusing on learning, socializing and community engagement.

Contact Shannon Gullickson at 507.385.6656 to find out more about joining!

greatermankato.com/young-professionals

March 1311:30 - 1:00 pm

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32 • February 2014 • MN Valley Business

Advancing Business for a Stronger Community

2014 Business After & Before Hours

Congratulations 2014 Pathfinder Recipients

February 19 Old Main VillageMarch 19 Sam’s ClubApril 16 Enventis

February 4 Wow! ZoneMarch 4 Snell MotorsApril 1 The Loose Moose Saloon & Conference Center

2014 Business After Hours Sponsored by:

2014 Business Before Hours Sponsored by:

Business After and Business Before Hours gives representatives from GMG member businesses at the Engaged Level or higher an opportunity to get together with one another to exchange ideas and learn about each other’s businesses. For more information on these and other member events, visit greatermankato.com/events.

7:30 - 9:00 a.m.5:00 - 7:00 p.m.

December Business After Hours at ECS - Your Wiring Pros December Business Before Hours at Pioneer Bank

November Business After Hours at Bethany Lutheran College November Business Before Hours at J. Longs for Men

MNVB February p02.indd 32 1/21/2014 9:16:13 AM

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MN Valley Business • February 2014 • 331 • JANUARY 2013 • MN Valley Business

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MN Valley Business • February 2014 • 33

Cavalier Calls Newest Memberson the

2014 Business After & Before Hours

Congratulations 2014 Pathfinder Recipients

Sheri Dittrich-Reinhart - Independent Sales Director201 N. Broad Street Suite 104, Mankatomarykay.com/sheridr

Terri Prange - Independent Sales Director201 N. Broad Street Suite 104, Mankatomarykay.com/tprange

On January 20, the 2014 Pathfinder Award recipients were honored at the 30th Annual Martin Luther King Jr. Community Celebration.

The Pathfinder Award was created in 1986 by the Martin Luther King Commemorative Board to recognize individuals or organizations that, in the spirit of Dr. King, are initiators or action takers in the struggle for equal treatment, human rights and non-violence. The award represents the ideal that all people should be treated fairly and equally without the fear of discrimination on any basis. This year’s Pathfinder Award recipient is Bev Mountain, program coordinator for Mankato Area Public Schools Adult Basic Education program.

The Young Pathfinder Award was added in 2002 to recognize the commitment and courage displayed by area young people to achieve fair and equal treatment for all, healthy communities and peaceful resolution to conflicts. This year’s Young Pathfinder Award recipient is the Mankato East Student Council Executive Board for implementing a giving program that benefits all students regardless of their race, economic background or religion.

The Business Pathfinder Award was established in 2003 and is presented by Greater Mankato Growth to recognize businesses that strive for equal treatment, human rights and non-violence in the workplace. This year’s Business Pathfinder Award Recipient is Sodexo, the dining services provider serving Minnesota State University, Mankato and the community at large, recognized for promoting diversity and inclusivity in the workplace.

To learn more about the 2013 recipients, visit greatermankato.com/pathfinder-awards.

2014 Pathfinder Award Recipients with Pathfinder Committee Members

MNVB February p02.indd 33 1/21/2014 9:16:18 AM

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34 • February 2014 • MN Valley Business

By Christine Nessler, Director of Marketing and Leisure Sales

From Black Friday to New Year’s Eve this past year the Kiwanis Holiday Lights brought 130,000 people and 28,000 cars through Mankato’s Sibley Park to experience a winter wonderland of 1.2 million LED lights. That’s an average of nearly 4,000 people a night and 850 cars a night. It all started with one man’s vision to help the community and his service club by bringing an event to Mankato.

When Scott Wojcik was the President of Mankato’s Downtown Kiwanis Club he was looking for an event to benefit Kiwanis and the area. After visiting his hometown of Marshfield, Wisconsin for the holidays, Wojcik had an idea.

“I thought, ‘we could definitely pull this off in Mankato’” said Wojcik of the impressive display of the Marshfield holiday lights and the number of people who came through it. Wojcik got to work along with countless dedicated volunteers.

“It’s a community event,” said Wojcik. “Seventy-two different non-profit groups volunteer to set-up, tear-down and work at the lights. We couldn’t do it without them.” The event also benefits local food shelves. Attendees of the display are asked to bring canned food items for local food shelves or a free-will monetary donation that is given to the non-profit organizations who volunteer at the event.

The first year of the Kiwanis Holiday Lights display in 2012 boasted one million LED lights, animated light displays, live reindeer, visits with Santa and more. In 2013 several new things were added to the display, including the Mary Dotson synthetic skating rink, two new displays, a walking tunnel, a 50 percent increase in dancing lights displays and another 200,000 lights.

“Our intent is to add something new and different every year to keep people excited and coming back,” said Wojcik. Well it worked. In addition to traffic increasing an average of 18% over the inaugural event, the Kiwanis Holiday Lights raised $35,000 for 70 area non-profits and 15 tons of food for 15 area food shelves.

Wojcik says the Kiwanis Holiday Lights are already working on new additions for the 2014 display including more animated displays, a longer walking tunnel and a new 30-piece display.

Bright Idea - Bright Event

Visit Mankato is an affiliate of Greater Mankato Growth (GMG), operated as an LLC under GMG. Visit Mankato is dedicated to the important work of attracting and servicing visitors, conventions, events and tournaments in Greater Mankato.

2013 Kiwanis Holiday Lights – photo courtesy of Pat Christman, The Free Press

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Advancing Business for a Stronger Community

Growth

NEW BUSINESSES

inGreater Mankato

According to Wojcik this event, a Visit Mankato Bring It Home award winner, has much more than a local draw. Visitors are coming from all over Southern Minnesota and the Twin Cities. Local businesses like Subway and Arby’s have communicated to Wojcik that business is booming because of the Kiwanis Holiday Lights traffic. Wojcik has also had visitors tell him they stopped at Hy-Vee or Cub Foods to buy groceries to donate to the food shelves before coming to the lights.

Visitors are also making a day trip out of visiting the lights. Many people are doing some shopping at the River Hills Mall and going out to eat before heading down to Sibley Park for the beautiful lights display that is quickly becoming a holiday tradition for many people.

Wojcik is just one example out of many of local people who had the vision and drive to get an event started in Mankato. Please contact Josh Anderson at Visit Mankato at [email protected] or 507.385.6663 if you have an idea for an event that needs a little help getting off the ground.

NEW LOCATION

GROUND BREAKING

Window World54050 Loren Drive, Mankato

New Osaka1854 Madison Avenue, Mankato

Subway 1633 Monks Avenue, Suite 110, Mankato

City Center Office BuildingCorner of Riverfront Drive and Warren Street, Mankato

Fitness for $101351 Madison Avenue, Mankato

2013 Kiwanis Holiday Lights – photo courtesy of Pat Christman, The Free Press

Scott Wojcik, Shannon Gullickson and Justin Mathes of the Kiwanis Holiday Lights Board helping set up the 2013 Kiwanis Holiday Lights.

MNVB February p02.indd 35 1/21/2014 9:16:28 AM

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36 • February 2014 • MN Valley Business

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I&S Group is doing more. For our clients. For our community For our environment.

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MNVB February p02.indd 38 1/21/2014 12:09:28 PM