Mobile Premium Services Vendor Monitoring Requirementsv3 - CL

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  • 8/2/2019 Mobile Premium Services Vendor Monitoring Requirementsv3 - CL

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    17 Backend process for interacting with

    Aggregator / Content Provider needs to be

    streamlined and administratively efficient

    Y

    18 The carriers will define a tolerance and

    engagement policy that the monitoring

    company will follow when dealing with the

    aggregator and content provider

    breaches. This will be fine-tuned during an

    initial 3 month period.

    19 Vendor to make available to CPs a pre-verification component to allow CPs to

    engage the vendor to audit advertising,

    SMS or WAP flows before launch. The

    charge for this would be for time and

    materials only and would be charged to

    the CP directly. By using this service, the

    audited material would not be excluded

    from standard BAU audits.

    Aegis has established processes and systems in place for the pre-verification ofadvertising, SMS or WAP prior to launch. The Aegis Program Activation Tool (PACT)

    allows for a systematic approach to testing and reporting for verification of these

    mobile programs and ads. Verification standards are implemented in the PACT

    workflow based on Carrier and industry guidelines. These rules can be expeditiously

    updated to reflect the changing market conditions and requirements. The PACT tool

    is set up to accommodate the multiple, and ever changing, matrix of handsets that

    carriers offer to their user base. The PACT can also be used by the Carrier to

    manage their own testing resources if desired.

    Contractperiod

    20 Each carrier to contract with vendor

    individually for initial term of 12 months

    with an option of a further term of 12

    months or more at its discretion.

    Pricing

    21 Vendor to provide initial costings - for both

    2 and 3 carriers including all the above

    broken down in both a single price and a

    component price. The additionalrequirements on WAP Billing options

    should be only included in the component

    price. Any carrier-specific requirements

    will be separately costed after successful

    vendors' discussion with each individual

    carrier.

    22 Vendor to provide line-by line

    confirmation on this document on whether

    the vendor can comply with the

    requirements and provide any comments

    in relation to the Y/N response. Vendor toprovide pricing and completed document

    by COB Wednesday 10th June.

    Timefram

    e

    23 Vendor to reply to all parties with final

    pricing and completed requirements

    document by COB Wednesday 10th June.