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© 2013 Lockheed Martin Corporation. All Rights Reserved.
Modeling and Simulation
More Critical Than Ever in a Challenging Environment
Frank Russ
October 2013
© 2013 Lockheed Martin Corporation. All Rights Reserved.
2
The Need for Modeling and Simulation
External Factors
– Increasing Mission Complexity
• Rapid What-if Scenarios
– Declining Customer Budgets
– Drive Toward FFP Contracts
– Affordability
– Long Range Planning Challenges
Internal Factors
– Solution Credibility
– Program Execution Risk
– Affordability
– Design to Cost
– Dispersed Workforces
© 2013 Lockheed Martin Corporation. All Rights Reserved.
3
DOD Budget Outlook
© 2013 Lockheed Martin Corporation. All Rights Reserved.
4
Modeling and Simulation Applications
Metric/Statistical Models
– IT Services Optimizations
– IT Transformations
Business Process Modeling
– Manufacturing Line Process Flows (Discrete Event)
Sustainment System Affordability Models
– Integrated Logistics Affordability Optimizations
Mission Performance Models
– Global Communications Modeling
© 2013 Lockheed Martin Corporation. All Rights Reserved.
5
Rapid Modeling and Simulation Methodology
Define Model Structure Based on Enterprise
Validate the Model Against the As-Is Baseline
Update Model
Right Size Staffing for the To-Be Baseline
Introduce Innovations to Improve Productivity or
Increase Workload
Validate & Calibrate
Right Size & Optimize
Innovate & Improve
Continuous Model Refinement Using Metrics
1 2 3 4
5
The Approach is Not Trivial…But it is Repeatable It Requires Skilled Staff to Implement It Provides Cost Estimation Credibility…And Supports Ongoing Enterprise Analysis
© 2013 Lockheed Martin Corporation. All Rights Reserved.
6
Problem Complexity
Why not prototype?
– Prototypes can be very expensive and may not accurately simulate the
system
– Access to the systems’ inputs and outputs may be difficult to achieve or be
non-existent
– Limited Availability to conduct What-if Analyses
Customer Mission Complexity is Rapidly Increasing
– Assets that support these missions are growing more complex at an equal
or faster rate
Degrees of Variation are too broad for traditional methods to work
Optimized is in the eye of the Beholder
– Customer priorities, contractual requirements, budgets
Discover Hidden Performance Optimizations Through M&S and Expert Analyses
© 2013 Lockheed Martin Corporation. All Rights Reserved.
7
Enterprise IT Workflow Case Study
Challenge
– Maintain or Exceed SLA performance while simultaneously increasing
productivity and reducing cost
Approach
– Model Specific Enterprise Workflows
– Validate
– Apply Business Innovations
– Optimize on Customer Best Value
Result
– 58% Cost Takeout
© 2013 Lockheed Martin Corporation. All Rights Reserved.
8
Enterprise IT Workflow Case Study
© 2013 Lockheed Martin Corporation. All Rights Reserved.
9
Simulation Output Analysis – Help Desk
• 5 Morning shift personnel
• 4 Afternoon shift personnel
• 2 Overnight/Weekend shift personnel
• 8 Morning shift personnel
• 6 Afternoon shift personnel
• 2 Overnight/Weekend shift personnel
Baseline Scenario – Staffing Based on Standard Metrics
Optimal Sizing – Based on 80% Utilization
12 FTE Help Desk Agents – 100% Utilization
16 FTE Help Desk Agents – 80% Utilization
Median Call Answer Time: 1.1 Hour
Median Call Answer Time > 1 Hour
90% Call Answer Time: 3.8 Hours
Median Call Answer Time: 42 Seconds
90% Call Answer Time: 7.6 Minutes
Understaffed
Optimally Staffed
© 2013 Lockheed Martin Corporation. All Rights Reserved.
10
Simulation Output Analysis – Break-Fix
• 20 Morning shift personnel
• 17 Afternoon shift personnel
• 6 Overnight/Weekend shift personnel
• 11 Morning shift personnel
• 11 Afternoon shift personnel
• 3 Overnight/Weekend shift personnel
44 FTE Break-Fix Techs – 51% Utilization
24 FTE Break-Fix Techs – 90% Utilization
Baseline Scenario – Staffing Based on Standard Metrics
Optimal Sizing – Based on 90% Utilization
Median Return to Service: 1 Hour
90% Return to Service: 1 Hour
Median Return to Service: 3.2 Hours
90% Return to Service: 8.9 Hours
Overstaffed
Optimally Staffed
© 2013 Lockheed Martin Corporation. All Rights Reserved.
11
Innovation With Purpose
© 2013 Lockheed Martin Corporation. All Rights Reserved.
12
Manufacturing Process Optimization Case Study
Challenge
– Can LNG tanks be produced at the right price points, and delivered on the
required schedule
– Where are the productivity bottlenecks that prevent meeting the business
objectives
Approach
– Model the manufacturing line process detailing required resources,
including human, capital, and facilities. Determine system throughput.
– Add a second processing line and update the models to include resource
contention and evaluate impacts to throughput
– Develop an integrated labor/cost modeling tool for rapid ROM preparation
Result
– Rapid response to new orders
– Easily assess value to changes inn the flow or adding additional capacity
© 2013 Lockheed Martin Corporation. All Rights Reserved.
13
Liquid Natural Gas Tank Manufacturing Model
© 2013 Lockheed Martin Corporation. All Rights Reserved.
14
Affordability Analysis Process Flow
© 2013 Lockheed Martin Corporation. All Rights Reserved.
15
Architecture Performance Analysis Case Study
Recent Proposal Past Performance
Program % Reduction
In Spares
% Reduction In
Total Support Costs (Including Warranty)
Total Recommended Cost Savings
Program A 68.0% 48.9% (>$10M)
Program B 49.1% 65.1% (>$85M)
Program C 58.9% 44.1% (>$10M)
Program D N/A 44.0% (>$137M)
Program E -41.3% 29.8% (>$2M)
Program F 58.9% 7.2% (>$1.5M)
© 2013 Lockheed Martin Corporation. All Rights Reserved.
16
GCM Models Enterprise-Wide Comms
GCM updating MILSATCOM AoA since 2009: new scenarios, AEHF options, ACNs.
© 2013 Lockheed Martin Corporation. All Rights Reserved.
17
OSD and Army Research Lab:
JALN Architecture Research Testbed
• Army Research Lab High-
Performance Computing (ARL HPC)
cluster runs high-fidelity netcentric
communications models
• April ‘13 OSD and ARL determined
that GCM would be the best way to
flexibly and rapidly build large,
relevant scenarios for their HPC-
based communications modeling,
including:
• Unit locations and movements
• Network topologies
• Network traffic
• IS&GS working with OSD and ARL
to enhance their comm modeling
capability for XDR and Link-16 on
the path toward a JALN Architecture
Research Testbed (JART)
© 2013 Lockheed Martin Corporation. All Rights Reserved.
18
Modeling and Simulation Summary
Models provide a degree of flexibility to model virtually any
customer problem
Modeling first can save cost, burn down risk, and reduce
schedule uncertainty
Modeling and Simulation can be applied in a multitude a ways to
deliver real customer value
Traditional methods won’t address the degrees of variability or
system uniqueness
Models provide customer’s and business with rapid “What-if”
capability for Long Range Planning