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Modeling Reimbursement in the Changing Payment Environment
David Hammer – PrincipalHealthcare Performance Management Consultants, LLC
HFMA – Kentucky
Annual Summer Education Institute
Thursday 24 July 20141:15 PM – 2:30 PM
HFMA’S SPRING SEMINARS 2014
Introduction: Today’s World …and Tomorrow’s
Transitioning to Fee for Value
Medicare Break-Even – Response to Health Reform
Bundles (Episodes) – The New Unit of Analytics
Five Keys to Organizational Success
The Way Forward – Where Do We Go From Here?
Content and Organization
2
HFMA’S SPRING SEMINARS 2014
3
Where’s your focus?
HFMA’S SPRING SEMINARS 2014
4
Today’s World…and Tomorrow’s
HFMA’S SPRING SEMINARS 2014
Today’s WorldYou know the trends…
5
HFMA’S SPRING SEMINARS 2014
Today’s WorldYou know the trends…
6
HFMA’S SPRING SEMINARS 2014
Today’s WorldIf We Can Do THIS…
7 7
HFMA’S SPRING SEMINARS 2014
…Then Why Can’t We Come Up with Something Better Than THIS?!?
8 8
HFMA’S SPRING SEMINARS 2014
Today’s WorldIt’s not our fault, but it IS our problem!
9 9
HFMA’S SPRING SEMINARS 2014
100%
80%
60%
40%
20%
Global Payment + Episodic Bundling
Traditional FFS
FFS Shared Savings
Global Payment + Episodic Bundling
FFS Shared Savings
Traditional FFS
“Next Generation” P4P: ~60% of all payment systems
P4P: Varying levels of use with Traditional Fee-For-Service
Payment Mix Today Incremental Payment-Mix Shift Under Payment / Delivery Reform
“Next Generation” P4P: ~80% of all payment systems
FFS Shared Savings
Traditional FFS
Traditional Capitation
Bundling (Episodic)
POV: Market Summary
≤2010 2011 2012 2013 2014 2015
Government Programs Timeline
Individual feedback physician reports
Evaluation until 2016, w/extension
2014-Payments reduced for failure to submit quality measures
Voluntarily meet quality thresholds for ACOs
Physician Quality Reporting Initiative
Hospital value-based purchasing program
Bundled Payment Pilot
Shared Savings Program
Today’s WorldACA Readiness – Not IF, WHEN!
10
HFMA’S SPRING SEMINARS 2014
Comments from Stamford at Health Insights“How can we scale for a 28% Medicare cut? Even if we merge it is not scalable”
“We do not think the majority of revenue will be value based – only certain products”
“I am a skeptic of population health management – when an insurance company wants to off load risk, then we do not want that risk”
“The government is not a good long-term business partner”
“The Pioneer ACOs are not working – the juice is not worth the squeeze”
“No incentive for patients to stop smoking, exercise, etc…”
“Stick to basics, manage costs, and grow volume”
“We will do an ACO for our employees – If we cannot do it there, we cannot do it anywhere (Frank Sinatra)”
“I sat with a bunch of Boston hospitals and they are still fee-for-service”
“Culture is the biggest challenge. Our physician group is not organic, but an amalgamation; the problem is that we are trying to change the tires on a moving car”
Today’s WorldWhere to Focus, and WHEN?
11
HFMA’S SPRING SEMINARS 2014
Today’s WorldRelationships Being Shuffled as a Result of “Risk”
12
Patient
PayerProvider
HFMA’S SPRING SEMINARS 2014
13
Transitioning to Fee for ValueIndustry Response to Evolving Payment Systems
HFMA’S SPRING SEMINARS 2014
Transitioning to Fee for ValueWe Have to Have Our Feet in Two Boats
14
HFMA’S SPRING SEMINARS 2014
Transitioning to Fee for ValueNeed a Unified Reimbursement Solution
ContractualAdjustments
“What If” Modeling
Payment Discrepancies
Patient Estimates
Episode / BundleManagement
Consolidated Collections
Development of Custom Bundles
Payment Distribution
HOSPITAL PAYERPROFESSIONAL ACO
Unified Reimbursement
Analytics
15
HFMA’S SPRING SEMINARS 2014
Affordable Care Act created disruptive change
Most-significant change since Medicare and the proliferation of employer-provided health insurance
Similarly to those developments, ACA will dramatically change how providers will be paid
Fee for Service (FFS) payment system evolving to value-based (FFV) reimbursement, dependent on patient-care quality and cost
Specific ACA directives present a complex matrix of penalties, incentives, and reimbursement withholds
Transitioning to Fee for ValueAffordable Care Act – Heralding Value-Based Payment
16
HFMA’S SPRING SEMINARS 2014
Organizations that don't fully understand these issues will find themselves at a significant competitive disadvantage
Widespread development of core organizational competencies around value-based reimbursement has been virtually impossible
This is due to a variety of well-documented factors: – No single repository for applicable regulations; few published books or reference
guides
– Final regulations can only be found by reviewing thousands of pages of complex CMS rules and policy statements in the Federal Register
– New regulations often change portions of prior regulations without explanation; and the Administration continues to delay some of the Act’s provisions
– Workloads continue to increase with little time to research the new regulations
– Information is fragmented, located in multiple government sources, changes often, and is often contradictory
– There are over 1,100 quality metrics that may determine reimbursement levels
Transitioning to Fee for ValueAffordable Care Act – Heralding Value-Based Payment
17
HFMA’S SPRING SEMINARS 2014
Healthcare Business News 2013 McKesson Survey of 139 CFOs
40% “not at all” prepared to tackle population health via ACOs
53% “only somewhat” prepared to tackle population health via ACOs
14% “very prepared” to manage care under a value based care system
23% “not prepared at all” to manage care coordination
Changing expectations:
– Current: 77% of MD contracts contain productivity- or volume-based incentives
– Future:• MD contracts based on efficiency will
grow from 16% to 67%• MD contracts based on quality will grow
from 65% to 85%
Texas Medical Association 2011 Survey of 29,540 MDs / 3,580 Replies
Physicians are uncertain about how the Affordable Care Act will affect their practices and patients
74% are anxious; 62% confused
“They're confronted by declining revenue that threatens to drive many of them from their practices and jeopardize their patients' access to care, increased scrutiny from insurers who want to rate them on their ‘cost efficiency,’ and a confusing federal overhaul of the health care system that may fundamentally change the way they practice medicine.”
Transitioning to Fee for ValuePhysicians and Hospitals are “Stressing Out”
18
HFMA’S SPRING SEMINARS 2014
19
Master the Affordable Care Act’s value-based-reimbursement regulations
Understand the current and future impact these regulations will have on Medicare reimbursement
Assess potential for “copycat” initiatives from commercial payers
Develop care-improvement strategies to raise quality and cut costs
What is needed
• Expert resources providing a “road-map” for navigating the new world
• Resources for the development of organizational competencies around value-based reimbursement
Transitioning to Fee for ValueHospitals, Physicians, SNFs, Rehabs, etc. MUST
HFMA’S SPRING SEMINARS 2014
Transitioning to Fee for Value Bridging the Value Chasm to Bundled Payment
Paradigm Shift• From reactive to proactive management• From disease management to patient
management• From patient management to population
management• From siloed care to coordinated care• From fee-for-service to fee-for-value
20
HFMA’S SPRING SEMINARS 2014
Accountable Care Organizations (ACOs)
Bundled-payment arrangements
Quality-performance incentives
Narrow-network arrangements
Gain-sharing with physicians
Shared-risk contracts
Full-risk contracts
Capitation
SOURCE: Harris, John and Rashi Hemnani, “The Transition to Emerging Revenue Models,” hfm, Apt 2013
Transitioning to Fee for ValueEmerging Alternative Payment Models
Great Variety Among Potential Payment Methodologies / Contracts
21
HFMA’S SPRING SEMINARS 2014
Future Medicare Payments Will Likely Sort into Groupings
Elective / Procedural Total Joint Replacement Bundled MC Part A and B
Chronic / Medical CHF, Pulmonary, etc. Episodic Payment to manage
Emergency Major Bowel, etc. Fee for Service
Transitioning to Fee for ValueMedicare Alternative Payment Models
22
HFMA’S SPRING SEMINARS 2014
An assessment aimed at gauging the true impact of value-based payment models should include separate analyses of Direct contract results Impact of volume changes on net income Impact of operational and clinical improvements Net income at risk from competitor actions Other strategic benefits
Sample financial analysis could be based on estimated results for four different hypothetical contracts Medicare ACO with 10,000 lives Commercial ACO with 20,000 lives Medicare bundled payments with 275 expected cases Commercial narrow network with 10,000 lives
Transitioning to Fee for ValueFinancial-Assessment Models
SOURCE: Harris, John and Rashi Hemnani, “The Transition to Emerging Revenue Models,” hfm, Apt 2013 23
HFMA’S SPRING SEMINARS 2014
Transitioning to Fee for ValueFinancial-Assessment Models
SOURCE: Harris, John and Rashi Hemnani, “The Transition to Emerging Revenue Models,” hfm, Apt 2013
The four contracts would reduce net income by $740K on ~$200M of payer spend $200M of payer spend does not represent $200M of health system revenue, as payers
are spending some of these funds on other types of providers In many cases, the direct result of the contract may be neutral or negative That does not mean the overall impact of the contract will be negative, particularly
when competitor actions are considered 24
HFMA’S SPRING SEMINARS 2014
Transitioning to Fee for ValueBundled Payment – Best Chance to Bend the Cost Curve
Estimated Cumulative Percentage Changes in National Healthcare Expenditures: 2010 through 2019
Source: Hussey P., et al. New England Journal of Medicine 2009;361:2109-2111
Care-coordination
methods tie in well with bundled-payment
Initiatives, provide
additional impact
Bundled payment has the largest projected
impact
25
HFMA’S SPRING SEMINARS 2014
Transitioning to Fee for Value Bundled Payment ROI – Prior Medicare Programs
Cardiac Bypass Center Project
In the first 27 months of the project, bundled payments saved more than $17 Million at four hospitals
Source: Robert Wood Johnson Foundation. Prepared by Bailit Health Purchasing, LLC. ‘Payment Matters: The ROI for Bundled Payment.’ Feburary 2013.
Acute Care Episode (ACE) ProgramAs of May 2011, bundled payments in San Antonio’s Baptist Health System saved more than $2,000 per case, for a total of $4.3M saved since 2009
Additionally, physicians are receiving approximately $280 in bonus payments per episode
26
HFMA’S SPRING SEMINARS 2014
Geisinger ProvenCare®
Coronary Artery Bypass Grafting (CABG) Hospital net revenue grew 7.8% Contribution margin of index hospitalizations grew by 16.9% 30-day readmission rate decreased by 44% Average LOS fell by 8.1% / 0.5 days (from 6.2 to 5.7 days) Overall Geisinger Health System volume increased Patient outcomes improved Employers have healthier employees and lower premiums
Source: Geisinger ProvenCare® - Premier® Conference Presentation and Executive Summary. Published December 2008.
Transitioning to Fee for Value Bundled Payment ROI – Geisinger ProvenCare®
27
HFMA’S SPRING SEMINARS 2014
Transitioning to Fee for ValueMarket Share and Operational Improvement Models
SOURCE: Harris, John and Rashi Hemnani, “The Transition to Emerging Revenue Models,” hfm, Apt 201328
HFMA’S SPRING SEMINARS 2014
Transitioning to Fee for ValueRevenue Risk and Summary Assessment Models
SOURCE: Harris, John and Rashi Hemnani, “The Transition to Emerging Revenue Models,” hfm, Apt 201329
HFMA’S SPRING SEMINARS 2014
Transitioning to Fee for ValueSummary Financial-Impact Assessment
The result of these new models is a loss of $300,000. If a loss is expected, why do it? The response should consider another question: “Compared with what other strategy?” When status quos used for comparison, pursuing the new models doesn’t look preferable But the future is likely to upset the status quo, and it is important to factor into the analysis
the very real likelihood of competitor activity This threatens market-share and utilization losses – yet offers the potential for a $2 million
positive impact from countering this activity30
HFMA’S SPRING SEMINARS 2014
24
NDMTMN
SD
NE
IA
KS
UT
NV
WA
MO
OR
NM
GAAL
SC
VA
KY
AR
LA
AZOK
WY
ID
CO
IL
NC
MS
PA
TN
MI
WI NY
OH
MA
TX
IN
FL
NJ
NH
VT
ME
RI
MD DEWV
CT
CA
18
6
16 2
375
5
1
23
5
6
2
3
3
1
1
2
1
3
3
9
2
4
2
24 210
27
10
3
3
28
4
7
10
6455
25
1
11
1811
3
Numbers indicate total healthcare facilities participating in each state
46 of 50 states participating278 Providers, 175 IDNs, 463 Facilities, 48 Episodes, 178 DRGs70% of inpatient Medicare spend impacted, due to inclusion criteria
States with >10 Provider Facilities
Not Participating
States with <10 Provider Facilities
Transitioning to Fee for ValueCMMI BPCI Initiative Includes Almost 500 Facilities
On January 31, 2013, the Centers for Medicare & Medicaid Services (CMS) announced the health care organizations selected to participate in the Bundled Payments for Care Improvement initiative, an innovative new payment model. Under the Bundled Payments for Care Improvement initiative, organizations will enter into payment arrangements that include financial and performance accountability for episodes of care. These models may lead to higher quality, more coordinated care at a lower cost to Medicare.
31
HFMA’S SPRING SEMINARS 2014
32
Transitioning to Fee for Value Rapid Market Expansion – Growth Trends
Bundled Payment Initiatives(Number of Providers Participating in CMMI-BPCI, Commercial Payor and Employer Contracts)
Source: MedAssets Bundled Payment Market Database
2009 2010 2011 2012 20130
50
100
150
200
250
300
350
1029
50
143
330
6 10 12 2131
No. of Providers
Providers with Com-mercial Contracts
Payers - Bundled Payment Market1 Aetna2 Anthem3 Anthem BCBS of Missouri4 Anthem BCBS of Wisconsin5 BCBS of Arkansas6 BCBS of Illinois7 BCBS of Massachusetts8 BCBS of Minnesota9 BCBS of North Carolina
10 BCBS of Rhode Island11 BCBS of South Carolina12 BCBS of Tennessee13 BCBS of Western New York14 Blue Cross of Idaho15 Blue Shield of California16 CIGNA17 Colorado Choice Health Plans18 Community Health Choice19 ConnectiCare20 CoxHealth Plans21 Florida Blue22 Geisinger Health Plan23 Health First24 Health New England25 HealthNow26 Horizon BCBS of New Jersey 27 Humana28 Independence Blue Cross29 Medicare30 Oxford Health Plan31 Priority Health32 Providence Health Plan33 QualChoice34 United Healthcare
32
HFMA’S SPRING SEMINARS 2014
Transitioning to Fee for ValueRapid Market Expansion – Providers and Payers
1 Source: Health Enterprise Partners, “ Seizing Opportunity in the Wake of Reform-Executive Perspective Survey, 2012.2 Source: Availity, The Health Plan Readiness to Operationalize New Payment Models, April 2013. The study was administered by independent research firm Porter Research in the fourth quarter of 2012. Porter Research completed interviews with qualified participants of 39 health plans that represented more than 50 percent of total covered lives in the United States. Target participants included Quality Management leadership, Medical Directors, and Chief Medical Officers.
0%
5%
10%
15%
20%
25%
30%
35%
40%
38%35%
27%
Average Percentage of Hospital Revenues by 2018 1
24%
34%
No plans 42%
Early Mid Late Unsure
43%
36%
7%
14%
Currently implemented
Planning toimplement
Bundled Payment Implementation Progress 2
What phase of bundled payment plan implementation is your health plan currently in?
Bundled PaymentImplementation Plans 2
Health PlansHealth Systems
In the next five years, bundled payments will be 35% of health systems’ revenue.24% of health plans are currently implementing bundled payment contracts
33
HFMA’S SPRING SEMINARS 2014
Large employers, health payors, and integrated health systems have signed over 30 bundled-payment contracts
24
NDMT MN
SD
NE
IA
KS
UT
NV
WA
MO
OR
NM
GAAL
SC
VA
KY
AR
LA
AZOK
WY
ID
CO
IL
NC
MS
PA
TN
MI
WI NY
OH
MA
TX
IN
FL
NJ
NH
VT
ME
RI
MD
DEWV
CT
CA
1
4
1
5
1
1
1
2
2
1
2
44
1
2
1
States with Commercial Bundled Payment Contracts
1
Numbers indicate total healthcare providers signed commercialbundled payment contracts in each State
1
• 21st Century Oncology: Humana• Florida Orthopedic Institute: Florida Blue• Mayo Clinic: Florida Blue; Walmart• Mobile Surgery International: BCBS of Florida
Providence Hospitals: BCBS of SC
• Carolinas Health Care: Local Employers• Caromont Health: BCBS of NC• Duke University Hospital: BCBS of NC• NC Specialty Hospital: BCBS of NC
Johns Hopkins: Pepsi Co
Geisinger: Walmart; and ProvenCare Initiative with GHP
St. Francis Hospital: ConnectiCare
Kalieda Health: BCBS of Western NY
Cleveland Clinic: Walmart; and Lowes
Orthopedics Institute at Fox Valley: Anthem BCBS
• Tria Orthopedic Center: BCBS of MN• Mayo Clinic: Walmart
Black Hills Surgical Center: SD State Employee Health PlanVirginia Mason Medical
Center: Walmart
Intermountain Healthcare: BCBS of Idaho
Hoag Orthopedic: - BCBS of CA - Aetna - Cigna - Kroger Co.
Mayo Clinic: Walmart
Scott and White Memorial: Walmart
• SSM Healthcare: BCBS of MO• Mercy Hospital: Walmart
• Vanderbilt Medical Group: BCBS of TN• TN Orthopedic Alliance: BCBS of TN• Campbell Clinic: BCBS of TN• Knoxville Orthopedic Clinic
Transitioning to Fee for ValueRapid Market Expansion – Commercial Contracts
34
HFMA’S SPRING SEMINARS 2014
Transitioning to Fee for Value Rapid Market Expansion – ACOs Bundling Payments
47
10
10
11
1111
15
18
18
20
22
28
35
99
9
9
7
9
6
7
4 8
8
9
1
2
3
3
4
1
5
6
3
2
1
7
3
2 1
1
2
23
3
Adventist HealthAscension HealthCalifornia Pacific Medical CenterCedars Sinai Health SystemDignity HealthHoag MemorialJohn Muir Health SystemMercy Healthcare SacramentoProvidence Health and ServicesSaint Joseph Health SystemScrippsSharp HealthCareSutter HealthTorrance Memorial HealthTri-City Healthcare DistrictUC HealthUCLA Health System
California IDN -ACO:17
Baystate HealthBerkshire HealthBeth Israel HealthCareCambridge Health AllianceCape Cod Healthcare Jordan HealthLahey HealthLowell GeneralPartners HealthCare Sisters of ProvidenceSouthcoast HealthSteward Health Care Tufts Medical Center Vanguard Health Systems
MassachusettsIDN-ACO:14
Baptist Health South FloridaBayCare Health SystemHoly Cross Health MinistriesNCH Healthcare SystemOrlando HealthParrish Medical Center
Ascension HealthBaptist Health SystemBaylor Health CareMemorial HermannMethodist Health SystemSaint Luke's Episcopal Health SystemTexas Health ResourcesUMC Health SystemUSMD Holdings Inc.
Cape Fear Valley Health SystemCarolinas HealthCare SystemCaroMont HealthCone HealthMission Health SystemRandolph Hospital Southeastern Regional MedicalUNC Health Care SystemWilMed Healthcare
North CarolinaIDN-ACO:9
FloridaIDN-ACO:6
TexasIDN-ACO:14
442 ACOs – 53% owned by IDNsEight states represent 50% of ACOs
30% of IDN-owned ACOs are participating in CMMI-BPCI
(Numbers indicate total ACOs in each State. IDN-ACO lists IDNs that own ACOs in major states. IDN-ACOs participating in CMMI-BPCI is highlighted in red)
All counts are as of March 29th, 2013.
35
HFMA’S SPRING SEMINARS 2014
Transitioning to Fee for Value Rapid Market Expansion – “Super ACOs” Forming
SOURCE: Anderson, David and Neal Hogan, “Emerging Super ACOs Fill Unique Needs,” hfm, Oct 2013
Forming or joining a Super ACO may offer systems several advantages over building their own ACOs or merging with other systems
Economies of scale can reduce each partner’s investment in accountable-venture health plans and other “go to market” vehicles
Super ACOs can expand the partners’ geographic coverage, to access a larger population base
Super ACOs can focus management attention and resources on closing gaps in care delivery that contribute directly to performance shortfalls
Retaining separate health system ownership avoids the complexity and costs associated with changes in health system ownership and governance
36
HFMA’S SPRING SEMINARS 2014
Transitioning to Fee for Value Rapid Market Expansion – “Super ACOs” Forming
SOURCE: Anderson, David and Neal Hogan, “Emerging Super ACOs Fill Unique Needs,” hfm, Oct 2013
Potential initiatives are numerous, but some have more advantages than disadvantages New Super ACOs may benefit most from the use of tangible initiatives with short-term
benefits Concrete, easy-to-understand initiatives that produce “quick wins” are the best way to
generate excitement and build management support Market-facing initiatives are good they allow the ACOs to demonstrate unequivocal
success. If successful, such initiatives may pay off well in one to two years Established Super ACOs can undertake more complex initiatives, such as joint
infrastructure development projects. 37
HFMA’S SPRING SEMINARS 2014
Medicare Break-EvenIndustry Response to Health Reform
38
HFMA’S SPRING SEMINARS 2014
The Berwick Principle
39
“The First Law of Improvement”
Every system is perfectly designed to achieve exactly the
results it gets.
Don Berwick, MDFormer CMS Director
April 27, 2012
Coherent program to achieve
• Best cost per case
• Optimal revenue
• Long term sustainability
For ALL payors
Medicare Break-EvenThe Berwick Principle
HFMA’S SPRING SEMINARS 2014
Most Providers in the Industry are “2” or “3” on a Scale of
10
A few, like IHC, Kaiser, & Geisinger might currently be
a “6 or 7”
Medicare Break-EvenEach provider is currently at a different level All must advance, not all are ready
40
HFMA’S SPRING SEMINARS 2014
Outliers
Past FocusRemove Outliers
Future FocusShift Curve &
Reduce Variance
Medicare Break-EvenFuture Success Will Depend on Alignment: Clinical Integration, Costs, Payments, and Technology
41
HFMA’S SPRING SEMINARS 2014
* Includes Medicare Advantage patients
HospitalMedicare Volume
Medicare Inpatient Revenue
Medicare Total Cost
Medicare Margin
% Margin
Provena St Joseph Medical Center - Joliet, IL 13,019 $117,168,317 $130,928,210 -$13,759,893 -12%Resurrection Medical Center - Chicago, IL 9,649 $112,595,281 $124,771,572 -$12,176,292 -11%St Mary of Nazareth Hospital Center - Chicago, IL 7,799 $105,497,677 $122,401,702 -$16,904,025 -16%St Joseph Hospital - Chicago, IL 5,495 $68,306,870 $77,370,591 -$9,063,721 -13%Our Lady of the Resurrection Medical Center - Chicago, IL 4,804 $48,145,991 $53,302,017 -$5,156,026 -11%Provena United Samaritans Medical Center - Danville, IL 4,772 $34,240,463 $38,589,626 -$4,349,162 -13%Provena Covenant Medical Center - Urbana, IL 4,526 $44,207,443 $49,743,688 -$5,536,244 -13%St Francis Hospital - Evanston, IL 4,520 $63,464,140 $70,856,386 -$7,392,246 -12%Provena Mercy Medical Center - Aurora, IL 4,486 $40,950,211 $46,486,811 -$5,536,600 -14%Provena St Mary's Hospital - Kankakee, IL 3,644 $31,602,006 $35,934,776 -$4,332,769 -14%Holy Family Medical Center - Des Plaines, IL 634 $32,088,309 $35,833,059 -$3,744,750 -12%Totals 63,348 $698,266,709 $786,218,436 -$87,951,727 -13%
System’s Medicare and Medicaid Payer Mix is 63%
Medicare Break-EvenMedicare Margin Analysis – by FacilityAnalysis used actual volumes and payments, and vendor’s proprietary estimated cost per case
42
HFMA’S SPRING SEMINARS 2014
ServiceLine
PatientVolume
Inpatient Revenue
TotalCost
Service-Line Margin
MarginPercent
Cardiology 10,573 $99,228,642 $109,654,007 -$10,425,365 -11%
Cardiac Surgery 560 $20,994,891 $22,197,877 -$1,202,986 -6%
Vascular Surgery 1,445 $27,424,755 $30,608,828 -$3,184,073 -12%
Medical 27,175 $225,451,789 $254,916,708 -$29,464,920 -13%
Behavioral Health 5,171 $34,883,249 $46,616,597 -$11,733,348 -34%
Surgical 4,156 $87,712,004 $95,401,686 -$7,689,682 -9%
Women & Children 415 $3,507,404 $4,216,548 -$709,144 -20%
Oncology 811 $9,303,203 $10,475,353 -$1,172,150 -13%
Orthopedics 7,127 $94,310,050 $108,433,294 -$14,123,245 -15%
Neurosciences 4,405 $42,436,325 $46,959,063 -$4,522,737 -11%
Other 1,510 $53,014,396 $56,738,474 -$3,724,077 -7%
TOTAL 63,348 $698,266,709 $786,218,436 -$87,951,727 -13%
Medicare Break-EvenMedicare Margin Analysis – by Service Line
43
HFMA’S SPRING SEMINARS 2014
MSDRG Description VolumeInpatient Revenue Total Cost Margin
885 Psychoses 3,835 $27,529,374 $36,308,856 -$8,779,481
945, 946 Rehabi l i tation 2,460 $38,918,252 $43,381,297 -$4,463,045
871, 872 Septicemia w/o MV 96+ Hours 3,107 $39,485,698 $43,460,560 -$3,974,862
469, 470 Major Joint Replacement or Reattachment of Lower Extremity1,390 $20,176,131 $23,520,309 -$3,344,178
291, 292, 293 Heart Fa i lure & Shock 3,045 $24,325,052 $27,206,049 -$2,880,997
190, 191, 192 Chronic Obstructive Pulmonary Disease 2,626 $17,682,821 $20,192,223 -$2,509,402
207 Respiratory System Diagnos is w Ventilator Support 96+ Hours378 $21,947,021 $24,173,391 -$2,226,369
896, 897 Alcohol/Drug Abuse or Dependence w/o Rehabi l i tation Therapy901 $4,698,768 $6,851,992 -$2,153,224
193, 194, 195 Simple Pneumonia & Pleurisy 1,801 $13,358,163 $15,333,135 -$1,974,972
377, 378, 379 G.I . Hemorrhage 1,405 $11,362,649 $13,187,926 -$1,825,278
480, 481, 482 Hip & Femur Procedures Except Major Joint 649 $9,000,552 $10,644,393 -$1,643,840
682, 683, 684 Renal Fa i lure 1,810 $16,344,229 $17,915,816 -$1,571,586
391, 392 Esophagitis , Gastroent & Misc Digest Disorders 1,543 $8,232,626 $9,777,927 -$1,545,301
602, 603 Cel lul itis 1,231 $7,802,215 $9,325,779 -$1,523,564
689, 690 Kidney & Urinary Tract Infections 1,913 $11,658,868 $13,061,482 -$1,402,614
252, 253, 254 Other Vascular Procedures 568 $10,704,869 $12,095,351 -$1,390,481
177, 178, 179 Respiratory Infections & Infl ammations 795 $9,912,811 $11,118,621 -$1,205,810
64 , 65 , 66 Intracrania l Hemorrhage or Cerebra l Infarction 1,231 $10,998,333 $12,158,266 -$1,159,933
329, 330, 331 Major Smal l & Large Bowel Procedures 589 $14,599,652 $15,691,230 -$1,091,577
308, 309, 310 Cardiac Arrhythmia & Conduction Disorders 1,646 $9,284,682 $10,249,834 -$965,152
208 Respiratory System Diagnos is w Ventilator Support <96 Hours368 $6,744,567 $7,701,036 -$956,469
640, 641 Nutritional & Misc Metabol ic Disorders 1,153 $6,372,284 $7,293,228 -$920,944
811, 812 Red Blood Cel l Disorders 787 $4,837,423 $5,685,447 -$848,024
237, 238 Major Cardiovascular Procedures 269 $7,735,067 $8,562,160 -$827,093
246, 247 Perc Cardiovascular Px w Drug-Eluting Stent 692 $11,901,483 $12,718,792 -$817,309
Medicare Break-EvenMedicare Margin Analysis – Top 25 Target DRGs
44
HFMA’S SPRING SEMINARS 2014
45
Top Chronic-Disease Populations
Top Bundled Populations
Ten Patient Types $190M+ Cost $ 21M+ Losses
Septicemia 3,107 39,485,698$ 43,460,560$ (3,974,862)$ COPD 2,626 17,682,821 20,192,233 (2,509,412) Simple Pneumonia 1,801 13,358,163 15,333,135 (1,974,972) CHF 3,045 24,325,052 27,206,049 (2,880,997) Stroke 1,231 10,998,333 12,158,266 (1,159,933)
11,810 105,850,067$ 118,350,243$ (12,500,176)$
Chronic MC Volume
MC Reimbursement MC Cost MC Margin
Total Joints 1,390 20,176,131$ 23,520,309$ (3,344,178)$
Other Vascular 568 10,704,869 12,095,351 (1,390,482)$
DES 692 11,901,483 12,718,792 (817,309)$
Hip and Femur 649 9,000,552 10,644,393 (1,643,841)$
Major CV` 269 7,735,067 8,562,160 (827,093)$
3,568 59,518,102$ 67,541,005$ (8,022,903)$
Bundled Patient Type MC Volume
MC Reimbursement MC Cost MC Margin
Medicare Break-EvenMedicare Margin Analysis – by Two Top-5 Groups
HFMA’S SPRING SEMINARS 2014
-$345M Swing in Operating Margin
TodayHealth System P&L
Net Operating Revenue $2.660BTotal Operating Expenses $2.645BOperating Margin $0.015B
Medicare as Payment Proxy(Revenues at 87% of today’s costs)
Net Operating Revenues $2.315BTotal Operating Expenses $2.645BOperating Margin ($.330B)
87%
Medicare Break-EvenWhat if Medicare Became an All-Payer Proxy?
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HFMA’S SPRING SEMINARS 2014
$70M $140M
Rationalized Cost andResource Consumption
Aligned Care
Evidence Based Compliance
(2014) (2015)
StandardizedLocations and Functions
Patient Care Guidelinesand Compliance
Alignment of Incentives for
Reform
Transition to Value-Based Purchasing
Leve
l of D
ifficu
lty
Standardized Materials and Logistics
“Best Practices and Common Sense Applied”
ReinventionThrough Technology
Clinical Alignment
$210M
(2016)
$280M
(2017)
$350M
(2018)Phase I
Medicare Break-EvenWhat is Required to Close the Gap?
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HFMA’S SPRING SEMINARS 2014
1. Attack costs at the patient level – Identify and group patient populations to:
a. Realize savings in supplies, purchased services, and labor
b. Reduce clinically unnecessary utilization thru evidence-based protocols
2. Address traditional fixed costs and redundant service areas
3. Achieve greater revenue predictability and integrity
4. Implement sustainable programs for cost and quality impact
Medicare Break-EvenPhase I Implementation Approach
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HFMA’S SPRING SEMINARS 2014
49
Bundles (Episodes)The New Unit of Analysis in Healthcare
HFMA’S SPRING SEMINARS 2014
Bundle DefinitionsBackground
Insights on the following slides are drawn from experience working with health systems and health plans Prometheus PAC1 analysis
Prometheus episode production in MedAssets Episode Manager system
CMMI “Bundled Payment for Care Improvement Initiative” analytics
– 35 MedAssets acute episodes (developed to apply for CMMI initiative)
– 48 CMMI BPCI episodes (run by MedAssets)
Physician compensation pilot, using MedAssets Chronic Care Episodes
MedAssets Episode Builder definitions, including behavioral health, women’s health, and chronic systems
1. Potentially avoidable complications (PACs) for patients with one or more chronic illness include events such as emergency department visits and hospitalizations. For patients hospitalized with an acute medical illness such as AMI, pneumonia, or stroke, these events may occur during the index stay or during the 30‐day post‐discharge period. PACs include measures that have already been tested and are widely used such as ambulatory‐care sensitive admissions, hospital‐acquired conditions, and inpatient‐based patient safety failures.
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The Right Bundle DefinitionThe Right Price
The Right Execution Plan The Right Monitoring System
KEY Success Imperatives
Bundle Definitions Key Success Imperatives
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Asthma COPD (Pulmonary disease) CHF Diabetes Acute Myocardial Infarction Pneumonia Stroke Hysterectomy
MedAssets Acute Care Episodes
Hip replacement Knee replacement CABG Colon resection Gall bladder Knee arthroscopy PCI (angioplasty) Renal Failure Spinal Fusion
Breast Cancer Colon Cancer Low back pain Sinusitis
American Board of Medical Specialties
HVHC Diagnostic
Catheritization Angioplasty (PCI) Knee Menisectomy Hip Replacement Knee Replacement Knee Arthroplasty
Integrated Healthcare
Association
Asthma COPD(Pulmonary
disease) CHF Coronary Artery Disease Diabetes Hypertension Gastro-Esophageal
Reflux Disease Acute Myocardial
Infarction Pneumonia Stroke Hysterectomy Hip replacement Knee replacement Bariatric Surgery CABG Colon resection Colonoscopy Gall bladder Knee arthroscopy PCI (angioplasty) Pregnancy and delivery
HCI3 Prometheus/
PACES
ADHD Long Term Care
Services Tonsillectomy Developmental
Disabilities Colonoscopy Cholecystectomy Ambulatory URI
CABG Thoracic PCI
Bariatric Perinatal
Geisinger ProvenCare1
Women’s Health Behavioral Health
Hartford Healthcare
Preventative care adults
Preventative care children
Minnesota Baskets of
Care
Bundle DefinitionsWho Has Bundling Expertise?
Arkansas Healthcare Payment-
Improvement Initiative
1 Not currently available for non-Geisinger participants
48 MS-DRG Episodes
Bundled Payment for
Care Improvement
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Bundle Definitions EVERY Encounter Must Be Properly Captured/Processed
## Days Look-Back
## Days Post-Discharge
Index Hospitalization
Professional Claims
Keys: Irrelevant Claims Typical Claims
Claims with Potentially-Preventable Complications
ReadmissionAcute Inpatient Claims
Other Claims (Outpatient, SNF, HHA, Rehab, etc)
ER visit
*Episode trigger and relevant services are defined based on diagnosis codes, procedure codes, DRG codes, or the combinations of above.
**Typical services and complications are defined based on the clinical guidelines.
Inpatient Professional Inpatient Professional
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Bundle Definitions Must Be Refined and Customized
Bundle Definition
Trigger Event
Prior PeriodStart / EndTypical Services
IncludedExclusionCriteria
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Care Improvement Opportunities
Preventable Complications
ReadmissionPost-Acute Care
Typical Care ComparisonFacility
ComparisonPhysician
Comparison
Bundle Definitions Must Be Aligned with Care-Improvement Opportunities
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Operational Parameters
Clinical Guidelines
Provider Attribution
Quality Measures
Core Services
Bundle Definitions Must Take Your Implementation Strategy Into Account
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Payment Methodology
Risk Adjustment
Stop-loss Provisions
Gain/Risk Sharing
Other Adjustments
Bundle Definitions Must Incorporate Implementation Financial Components
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AM
I
AS
TH
MA
CA
BG
2
CA
BG
3
CO
LO
N1
CO
PD
CV
R1
CV
R2
DM HF
PC
I1
PC
I2
PC
I3
PN
E1
PN
E2
SP
INE
3
SP
INE
4
ST
R2
TH
KR
1
$4,428$4,132
$3,874$4,078
$5,628
$3,815
$1,436
$3,492
$6,934
$4,471
$1,690$1,220
$1,150
$3,665$4,066
$5,186
$3,580
$1,463
$1,890
20% 37% 7% 9% 15% 26% 2% 5% 65% 27% 7% 6% 5% 18% 26% 11% 6% 6% 7%
Spine
Knee
Exposure per case
Bundle Definitions Definitions/Pricing Drive Financial-Risk Exposure
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59
Benchmark Group
Patient over
Expected Payment,
%
Average Episode Payment
Average Length of Stay
Readmission Rate
ER Visit Rate
Compli-cation Rate (All)
Mortality RateTotal
Acute Care
Post- Acute
TOP 20% 30.4% -2.7% -1.8% -0.9% -3.6% -13.6% -19.5% -14.7% -100.0%
REST PHYS 38.9% 1.5% 1.0% 0.5% 1.9% 6.8% 9.6% 7.2% 26.9%
TOP 50% 30.8% -2.2% -1.3% -0.9% -3.6% -21.8% -13.3% -7.1% -100.0%
REST PHYS 42.3% 2.7% 1.5% 1.1% 4.2% 23.4% 14.1% 7.5% 55.6%
Bundle Definitions Definitions/Pricing Enable Provider Benchmarking
HFMA’S SPRING SEMINARS 2014
Physician Name
Physician NPI
Episode
Counts
Patient
over Expect
ed Payment, %
Average Episode Payment
Average
Length of Stay
Readmission Rate
ER Visit Rate
Complication Rate
(All)
Complication Rate
(Type I or III only)
Mortality Rate
Benchmark at 20%
Benchmark at
50%TotalAcute Care
Post Acut
e Paul Bernard Murray 1376518035 526 30.4% -2.7% -1.8%
-0.9% -3.6% -13.6%
-19.5% -14.7% -15.1% -100.0%TOP 20%
TOP 50%
Durgesh G Nagarkatti 1285692798 290 31.4% -1.3% -0.3%
-1.0% -3.5% -36.9% -2.4% 6.4% 7.3% -100.0%
TOP 50%
Jeffrey K. Burns 1497971667 200 41.5% 1.5% 1.2% 0.3% -3.6% -32.4%-
16.1% -49.2% -60.2% -100.0% Mark Shekhman 1720245178 173 46.8% 3.9% 3.4% 0.5% -4.5% -43.7%
-54.4% 1.1% 12.9% 154.7%
Christopher J Lena 1407853773 42 35.7% -4.4% -2.4%
-1.9%-11.3% -100.0%
-100.0
% -80.8% -76.5% -100.0%
Peter R Barnett 1033116009 41 46.3% -0.9% 0.4%-
1.3% -2.9% 61.1% 51.6% 7.1% -13.1% -100.0%
Michael A Miranda 1205833308 15 33.3% -7.0% -4.3%
-2.7% 4.2% -100.0%
-100.0
% -100.0% -100.0% -100.0%
Mahesh I Patel 1699960856 11 54.5%10.5
% 5.7% 4.8% 47.0% 69.4% 9.1% 18.3% 63.0% 655.6% James T Mazzara 1548224512 10 40.0%
11.1% -0.6%
11.7% -6.3% 312.7%
314.0% 99.9% 79.2% -100.0%
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Bundle Definitions Definitions / Pricing Enable Tiered Networks
HFMA’S SPRING SEMINARS 2014
61
CLIENT: Large health system with a contract-management system. Needed to define bundles, improve clinical protocols, and offer bundled-payment service lines to respond to market
GOAL: Reduce time to market by leveraging consulting and technology expertise to define bundled-payment offering
CONSULTING: Advisory Services helped Hartford’s clinical and financial teams define, create, implement, and automate five behavioral and five women’s-health bundles
SOFTWARE: Episode Manager provided the technology to automate the new reimbursement models
HowVendor Helped
• Create episode definitions • Build models to validate episode definitions• Test payment models and attribution logic for new bundles, and automate claims flow for payment
• Support clinical teams with analytics for delivery transformation
Deliverables
Bundle Definitions Turning to Outside Expertise
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62
Five Keys to Organizational SuccessFee for Value Implementation Checklist
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63
1. What is Your Organizational Readiness?
TechnologyOrganizational implementation of value-based reimbursement requires enhancement of many systems and technologies.
EHR systems provide a key technological component in any value program. What additional EHR enhancements would need to be made?
Will your current billing/accounting processes and vendors be able to support the demands? Select a solution that has scalable big data infrastructure, rapid episode design tools, and has
truly automated the episode management process. Select a solution that has visibility into the episodes through dashboards, notifications, and
episode coordination. Ensure your partner has the contract management support you will need as you expand your
value based contracts.
Human Capital Do you have support of the provider community to engage in pricing and performance
discussions? Will your contracts be able to be amended with new payment terms? Does this program have the support of leadership and fit with the mission and goals of the
organization?
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64
HF
TH
KR
1
PN
E2
CO
PD
ST
R2
AM
I
PN
E1
CO
LON
1
CV
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PC
I1
CA
BG
3
CA
BG
2
CV
R1
DM
PC
I2
GA
LL3
TH
KR
2
AS
TH
MA
ST
R1
HY
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3
HY
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CA
BG
4
GA
LL2
CA
BG
1
GA
LL4
HY
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1
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LON
2
0
2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
14,000,000
Saving Opportunity
Post-Acute Care OTHER
Post-Acute Care LTCH
Post-Acute Care IRF
Post-Acute Care HHA
Post-Acute Care SNF
Post-Acute Care PROF
Post-Acute Care OP
Post-Acute Care IP
Acute Care PROF
Acute Care OP
Acute Care IP
To
tal
Ep
iso
de
Pay
men
t M
illi
on
s
Acute Care IP
Acute Care OP
Acute Care PROF
Post-Acute Care IP
Post-Acute Care OP
Post-Acute Care PROF
Post-Acute Care SNF
Post-Acute Care HHA
Post-Acute Care IRF
Post-Acute Care LTCH
Post-Acute Care OTHER
Service Distribution across All Episodes
1. What is Your Organizational Readiness?Payment by Service Type Highlights Patient Trajectories
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65
Hospital Name Readmission Count Total Payment Mean Payment Mean LOS
Medical Center A 203 $1,289,394 $6,352 6.1
Medical Center B 11 $59,675 $5,425 5.3
Medical Center C 10 $92,858 $9,286 6.4
Medical Center D 5 $24,628 $4,926 4
Medical Center E 4 $17,068 $4,267 3.5
Medical Center F 2 $14,165 $7,083 4
Medical Center G 2 $110,319 $55,160 24
Medical Center H 2 $7,764 $3,882 5
Medical Center I 2 $7,025 $3,513 4
Medical Center J 1 $1,128 $1,128 2
Medical Center K 1 $8,780 $8,780 7
Medical Center L 1 $4,342 $4,342 2
Medical Center M 1 $4,651 $4,651 5
Medical Center N 1 $4,551 $4,551 8
Medical Center O 1 $13,496 $13,496 29
Medical Center P 1 $3,670 $3,670 5
Medical Center Q 1 $5,003 $5,003 5
Medical Center R 1 $5,755 $5,755 2
Medical Center S 1 $7,989 $7,989 5
Do you have the right partners in the community?
Do you have the level of integration needed to manage the patient trajectory?
Pri
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1. What is Your Organizational Readiness?
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Do you know where your patients are going? Are you aligned with care providers?
66
Skilled Nursing Facility Name
Admission Count
Total SNF Payment
Mean Episode Payment
Mean SNF
Payment
Mean LOS
Readmission %
ER % PAC % Mortality %
ALL (Total) 90 $1,325,553 $30,785 $14,728 43.3 24% 38% 29% 3%
SNF 1 12 $261,707 $34,032 $21,809 55.6 33% 33% 33% 8%
SNF 2 7 $76,595 $31,943 $10,942 36.3 0% 14% 14% 0%
SNF 3 7 $141,471 $31,435 $20,210 47.7 14% 43% 14% 0%
SNF 4 6 $56,455 $25,695 $9,409 32.3 50% 50% 50% 17%
SNF 5 5 $77,700 $35,486 $15,540 39.4 20% 20% 20% 0%
SNF 6 5 $35,516 $23,888 $7,103 18.2 0% 0% 20% 0%
SNF 7 5 $37,142 $21,315 $7,428 20.6 60% 80% 80% 0%
SNF 8 4 $57,555 $28,894 $14,389 35.5 50% 75% 50% 0%
SNF 9 4 $69,493 $33,369 $17,373 55.8 50% 50% 75% 25%
SNF 10 3 $16,035 $30,214 $5,345 28.3 0% 0% 0% 0%
SNF 11 3 $39,652 $23,430 $13,217 37.7 0% 0% 0% 0%
SNF 12 3 $51,296 $23,567 $17,099 47.7 0% 0% 0% 0%
SNF 13 3 $56,267 $24,494 $18,756 54 0% 0% 0% 0%
SNF 14 2 $22,407 $26,148 $11,204 47.5 50% 100% 0% 0%
SNF 15 2 $39,242 $29,643 $19,621 47 50% 100% 50% 0%
SNF 16 2 $17,208 $13,688 $8,604 35.5 0% 100% 0% 0%
SNF 17 2 $11,472 $22,699 $5,736 20 0% 0% 0% 0%
SNF 18 2 $32,780 $34,075 $16,390 40.5 50% 50% 0% 0%
Track where your patients are going when discharged from
acute care.
Identify facilities with lower readmission rates,
preventable complications, and other quality metrics.
Compare Episode and SNF payments across multiple
facilities.
Minimize financial risk with transparency into post acute
care.
1. What is Your Organizational Readiness?
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67
Source: MedAssets’ Provider Analysis.
Risk-adjusted Physician Performance Comparison
Are your physicians ready?
Good performance physician with lower-than-average episode cost and readmission
rate
Bad performance physician with higher-than-average episode cost and readmission
rate
1. What is Your Organizational Readiness?
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HFMA’S SPRING SEMINARS 2014
Method Examples Features
Complete FFS No Episode, FFS No payment overlap, can be applied at individual patient/physician level
Individual Episode CHF, AMI, Hypertension High episode overlap. Difficult to separate out typical services or PAC among episodes that belong to the same system
Episode by Disease Category
Circulatory System Episode (CHF, AMI, Hypertension, Stroke, etc).
Respiratory System Episode (asthma, COPD, etc)
Medium episode overlap. Easier to separate out typical services between different disease systems. Could still be changed to assign PAC to only one episode
Episode with Multiple Diseases
Chronic Episode vs. Mental Health Episode, etc.
Low episode overlap. Relatively easy to separate out typical services and PAC for chronic episode vs. others, but typical services and PAC definitions become very unspecific, due to the heterogeneity of the diseases included under chronic episode
Complete Capitation No episode, PMPM No payment overlap, can only be applied at large patient / provider population
68
Understand how the pieces fit together from one methodology to the next.
2. What is Your Fiscal Readiness?
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69
Value-Based reimbursement disrupts the established cash flow and collections processes on which organizations depend Change in care practices will require personnel, system resources, evaluation,
refinement, etc. Do you have an adequate fiscal cushion to support these efforts? Are you prepared to manage the change in department cash flow and collections?
Are you looking to offset a Medicare Bundled Payment program with Commercial Bundled Contracts?
Are you currently exploring other revenue-enhancement opportunities within your business? (Boutique services, concierge medicine, etc.)
Do you currently calculate the true cost of service and cost of preventable complications? This includes the costs related to delivery and episode (outpatient services, post acute, readmissions to other facilities).
Payments to out-of-network providers are true costs in a bundled-payment environment
2. What is Your Fiscal Readiness?
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AM
I
AS
TH
MA
CA
BG
2
CA
BG
3
CO
LO
N1
CO
PD
CV
R1
CV
R2
DM HF
PC
I1
PC
I2
PC
I3
PN
E1
PN
E2
SP
INE
3
SP
INE
4
ST
R2
TH
KR
1
$4,428$4,132
$3,874$4,078
$5,628
$3,815
$1,436
$3,492
$6,934
$4,471
$1,690$1,220
$1,150
$3,665$4,066
$5,186
$3,580
$1,463
$1,890
20% 37% 7% 9% 15% 26% 2% 5% 65% 27% 7% 6% 5% 18% 26% 11% 6% 6% 7%
Spine
Knee
Exposure per case
Bundle Definitions and Pricing Drive Your Exposure Risk
2. What is Your Fiscal Readiness?
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71
Understand Your Risk Exposure
The episode definition you select determines much of the financial exposure for your organization
The CMMI BPCI definition for COPD includes many clinically-unrelated MS-DRGs and diagnoses codes
This poses significant financial risk for readmissions
Trigger MS-DRG
Readmission MS-DRG
MS-DRG DescriptionMean Episode
Payment
Readmission Claim
Payment
190 853INFECTIOUS & PARASITIC
DISEASES W O.R. PROCEDURE W MCC
$17,427 $33,002
191 885 PSYCHOSES $14,797 $4,328
191 853INFECTIOUS & PARASITIC
DISEASES W O.R. PROCEDURE W MCC
$14,797 $26,272
202 372
MAJOR GASTROINTESTINAL
DISORDERS & PERITONEAL INFECTIONS W CC
$12,322 $6,578
2. What is Your Fiscal Readiness?
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Understand Your Risk Exposure
72
MS-DRG Description Patient
CountTotal
PaymentClaim Count
Post-acute Care
1-30 days
31-60 days
61-90 days
192 CHRONIC OBSTRUCTIVE PULMONARY DISEASE W/O CC/MCC 2 $8,079 2 0 1 1
233 CORONARY BYPASS W CARDIAC CATH W MCC 1 $40,240 1 1 0 0
236 CORONARY BYPASS W/O CARDIAC CATH W/O MCC 1 $20,780 1 0 1 0
371MAJOR GASTROINTESTINAL DISORDERS & PERITONEAL INFECTIONS W MCC
1 $11,166 1 0 1 0
The above example is from an analysis of readmissions for CMMI’s BPCI Hip and Knee Episode, which includes MS-DRGs 469-470. Readmissions for these MS-DRGs are included in the BPCI Episode definition. Therefore, an organization will not be paid
separately for these readmission claims. The total payment above represents the dollars at risk under this episode definition.
2. What is Your Fiscal Readiness?
HFMA’S SPRING SEMINARS 2014
To prepare for risk-based contracts, providers should
Identify operational, competitive, and financial risks associated with the relevant patient populations
Improve organizational abilities related to patient care management, which is the key to managing operational risk
Address the competitive risks that happen when traditional lines of between providers and payers are crossed
Adopt strategies and tactics to manage financial risk, beyond buying malpractice and stop-loss insurance
2. What is Your Fiscal Readiness?
SOURCE: Nugent, Michael, “A Framework for Managing Risk-Based Managed Care Contracts,” hfm, Dec 2013 73
HFMA’S SPRING SEMINARS 2014
74
Multiple episode definitions are available on the market today. Which definitions work best with your patient mix, quality programs, risk acceptance, etc.? Choose the right episode for your organization
How many clinical departments, payers, providers, and patients do you want to start with? The phased, or gradual approach is often preferred to minimize workflow impact and financial risk
How much risk are you willing to take on, and for what length of time? This will help determine which other caregivers you look to partner with
Can you start with a limited population where you may have more control via financial incentives, etc.? Are there any current initiatives or programs in place that would transition well into a value based system?
Which episodes should your organization start with? By starting with low risk episodes, there is lower gain, or savings opportunity. Episodes with more financial risk provide a greater opportunity for care improvement and delivery, as well as a high cost-saving opportunity – your best learning opportunity
3. What Project Scale is Best for You?
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Not all episode definitions for the same disease condition will produce the same results:
Patient identification (trigger mechanism, etc.) Length of episode: Pre episode period, episode start date, episode end date. Patient Exclusions Included and excluded services Principle Accountable Provider Core Services Quality Metrics Severity Calculation
75
The result can be a very different budget price, varying the fiscal impact to your organization for the “same” episode.
Choose the right episode definition for your organization.
3. What Project Scale is Best for You?
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Arkansas PaymentImprovement Initiative
CMMI Bundled Payment for Care Improvement
(model 2)
Prometheus American Board of Medical Specialties MedAssets Chronic Care Episodes
Episode TypeAcute CHF Acute CHF Chronic CHF (Retrospective) Chronic CHF (Prospective) Post Acute CHF Chronic CHF
MedAssets Chronic Care Episode 1 (MCCE1)
Episode
Definition
Trigger Event Hospital discharge with subset of ICD-9 codes related to MS-DRG 291-293
Hospital discharge with MS-DRG 291-293
E&M visit for CHF (defined by ICD-9 diagnosis)
Two ambulatory visits for CHF-related care, one in measurement year and one in the prior year (defined by ICD-9 diagnosis)
Hospital discharge for CHF (defined by ICD-9 diagnosis)
Two ambulatory visits for CHF-related care with at least one visit > 1 month prior to the measurement year
Presence of at least one inpatient or outpatient diagnosis code, related to one of the following index conditions: Heart Failure, Stroke, Peripheral Vascular Disease, Ischemic Heart Disease, Hypertension, Hyperlipidemia, and Diabetes. (defined by ICD-9 diagnosis)
Prior Period Trigger must be preceded by30 day all cause clean period
Not required Not required 12 months prior to measurement to identify 1st trigger
12 months 12 months 12 months
Episode Start Trigger admission date Trigger admission date Trigger service date Start of measurement year Trigger hospital discharge date
Start of measurement year Start of measurement year
Episode End 30 days from trigger date of discharge >= 30 days from trigger date of discharge
12 months from trigger service date
End of measurement year 4 months from trigger discharge date
End of measurement year End of measurement year
Patient Exclusion
– Age: <18– Pregnancy– Comorbidity: ESRD, dialysis, LVAD, IABP, select organ transplants, cancer– Incomplete episode: Inpatient death, LAMA
– Comorbidity: ESRD– Gaps in FFS enrollment during episode period
– Age: <18 or >=65– Enrollment gap (>30 days) during episode period– Pregnancy– Comorbidity: ESRD, dialysis, organ transplants, cancer, HIV, etc.– Incomplete episode: Inpatient death, LAMA
– Age: <18 or >=65– Pregnancy– Comorbidity: ESRD, dialysis, organ transplants, cancer, HIV, etc.– Incomplete episode: Inpatient death, LAMA
– Age: <18– Enrollment gap during episode and prior period– Pregnancy– Comorbidity: ESRD, dialysis, LVAD, IABP, organ transplants, cancer, HIV– Hospitalization within 6 months prior to episode start for a primary diagnosis of CHF or a 2nd diagnosis of CHF with a primary cardiopulmonary diagnosis
– Age: <18– Enrollment gap during measurement year and prior period– Pregnancy– Comorbidity: ESRD, dialysis, LVAD, IABP, organ transplants, cancer, HIV– Hospitalization within 6 months prior to episode start for a primary diagnosis of CHF or a 2nd diagnosis of CHF with a primary cardiopulmonary diagnosis
- Age: <18 or >=65- Cumulative enrollment in the baseline year < 90 days- HIV, ESRD, Cancer, Pregnancy, Major Organ Transplant
Service Inclusion
– All cause readmissions– All facility and inpatient professional services, Emergency Department visits, observation and post-acute care– CHF-related outpatient labs & diagnostics, outpatient costs and medications
– CHF-related readmissions (defined by MS-DRG)– CHF-related other Part A & B services (defined by ICD-9 diagnosis)
– CHF-related inpatient and outpatient claims (defined by ICD-9, CPT or HCPCS ). – CHF-related prescription drugs
– CHF-related inpatient and outpatient claims (defined by ICD-9, CPT or HCPCS ). – CHF-related prescription drugs
– All inpatient and outpatient claims / encounters with a CHF-related or cardiopulmonary-related diagnostic code appearing in any position.– All claims / encounters with CHF-related services (CPT or HCPCs). – All related prescription drugs
– All inpatient and outpatient claims / encounters with a CHF-related or cardiopulmonary-related diagnostic code appearing in any position.– All claims / encounters with CHF-related services (CPT or HCPCs). – All related prescription drugs
The episode payment will cover inpatient, outpatient, professional services and outpatient pharmacies that are directly or closely relevant to the index conditions. This includes claims where the principal diagnosis is defined as related to the index condition. The episode payment will cover all outpatient prescriptions that belong to the therapeutic categories as listed in the episode definition.
Service Exclusion
– CHF-unrelated outpatient labs & diagnostics, outpatient costs and medications
– CHF-unrelated readmissions (defined by MS-DRG)– CHF-unrelated other Part A & B services (defined by ICD-9 diagnosis)– Hospice– Outpatient pharmacy
– CHF-unrelated inpatient and outpatient claims (defined by ICD-9, CPT or HCPCS ). – CHF-unrelated prescription drugs
– CHF-unrelated inpatient and outpatient claims (defined by ICD-9, CPT or HCPCS ). – CHF-unrelated prescription drugs
– CHF-unrelated claims / encounters or prescription drugs
– CHF-unrelated claims / encounters or prescription drugs
-Major procedures are not covered by the episode payment and will be paid separately as fee-for-service. - inpatient or outpatient facility and professional claims that are not related to the index condition as defined in the episode.- outpatient prescriptions that do not belong to the therapeutic categories as listed in the episode definition.
3. What Project Scale is Best for You?
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Aggressive = Greater Opportunity for Savings
and Care Improvement in the Acute Care Phase
Example shown here is for a Hip / Knee Replacement
Episode
Conservative = Less Opportunity for Care
Improvement, Smaller Margin of Cost Savings in
the Acute Care Phase
Example shown here is for a COPD Episode
What is the best approach for your organization? Make sure it fits your needs.
Episode Phase
Total Episode Payment
Total Saving Opportunities
Mean Episode Payment
Savings per Patient
PC Savings Typical Savings Total
PCTypica
lTotal
Saving $ % Saving $ % Saving $ %
Acute Care$2,882,25
1 $18,837 0.7% $19,590 0.7% $38,427 1.3% $5,221 $34 $35 $70
Post-acute Care
$4,987,233
$2,252,702 45.2% $339,071 6.8% $2,591,77
3 52.0% $9,035 $4,081 $614 $4,695
Total$7,869,48
4 $2,271,539 28.9% $358,662 4.6%
$2,630,201
33.4% $14,256 $4,115 $650 $4,765
Episode Phase
Total Episode Payment
Total Saving Opportunities
Mean Episode Payment
Savings per Patient
PC Savings Typical Savings Total
PCTypica
l TotalSaving $ % Saving $ % Saving $ %
Acute Care$15,594,27
2 $127,198 0.8% $669,394 4.3% $796,592 5.1% $12,014 $98 $516 $614
Post-acute Care
1-30 days
$21,425,809
$1,701,845 7.9% $608,103 2.8% $2,309,948 10.8% $16,507 $1,311 $468 $1,780
31-60 days $7,190,407
$1,138,299 15.8% $193,064 2.7% $1,331,364 18.5% $5,540 $877 $149 $1,026
61-90 days $2,937,579 $612,537 20.9% $252,258 8.6% $864,794 29.4% $2,263 $472 $194 $666
Total$47,148,06
7 $3,579,87
9 7.6% $1,722,81
9 3.7% $5,302,699 11.3% $36,324 $2,758 $1,327 $4,085
Sources: MedAssets CMMI BPCI Analysis, data has been de-identified.
3. What Project Scale is Best for You?
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Ensure you have the right team in place, ready to provide the structure needed for success
Inclusive project team: multiple levels, departments, and a dedicated project manager
Developing, testing, refining the data-exchange components is the largest activity
Ongoing data quality is key – repeatable QC processes must be in place
Did I mention? Data quality is KEY!
Start on legal issues early: PHI exchange, contracts, etc. [See the box to the right]
Plan early for communication of metrics. Learning sessions are extremely valuable
Establish communication plan and incorporate bundled payments into strategic organizational efforts
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Think early the about legal issues around the transition to bundled payment
Gainsharing and CMP law
Coordination and Stark and Anti-Kickback law
Medical-loss-ratio issues for plans
Indemnification
Dispute resolution and appeals
Risk certification
HIPAA
Standards and the practice of medicine
Participation and credentialing criteria
Care attribution and payment allocation
Payment for non-par providers
Continuation of coverage issues
Coordination of benefits
4. What is Your Implementation Strategy?
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• Reduce complications in acute care settings. This reduces LOS and helps optimize patient-volume management
• Identify episodes for bundled payment reimbursement
• Identify high-performance physicians
• Identify care-redesign initiatives
• Select high savings opportunity bundles (acute care only) e.g. Colon resection, Hysterectomy, COPD
• Identify facilities for engagement
• Identify “top 50% benchmark” physicians
• Activate care-redesign initiatives
• Expand to additional bundles (acute care only)
• Activate physician-improvement initiatives to top 20%
• Expand clinical-improvement initiatives
• Identify high-performance post-acute care facilities and partners
• Identify care-redesign initiatives for post-acute care
• Expand market share payor contracts via demonstrated acute bundles: low-cost. High-quality care
• Evolve high-performance acute bundles to include post-acute care
• Activate post-acute care improvement initiatives
FFSBundled
Payment: Phase 1
Bundled Payment:Phase 2
Bundled Payment: Phase 3
Glide Path from FFS to Bundled Payment to Maximize Savings: Sample Plan
4. What is Your Implementation Strategy?Use a Data-Driven Strategy to Address the “CFO Dilemma”
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Respiratory Failure, respiratory insufficiency
Urinary Tract Infections
Pleurisy; pneumothorax; pulmonary collapse
Aspiration pneumonitis; food/vomitus
Postoperative functional GI disorders, manipulation of intestine
Delirium
Bacterial infection; unspecified site
E Codes: Adverse effects of medical care
Coma; stupor; and brain damage
Internal abscess, peritonitis, perforation, drainage
Mycoses
Fall and trauma
Pressure Ulcers, Stage 3 & 4
0 20 40 60 80 100 120 140 160
Preventable Complication Counts During Index Stay
AMICOPDASTHMACABG1CABG2CABG3CABG4CVR1CVR2COLON1COLON2GALL2GALL3GALL4HYST1HYST2HYST3DMHFPCI1
80-20 Rule applies to reducing complicationsFocus to where it matters!
4. What is Your Implementation Strategy?
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Your selected technology should promote pricing and performance transparency for various participants, including your physician partners. Data transparency is vital to allow you to gain support from both your internal organizational members and external partners
Select a solution, or prepare a plan, that will allow you to deliver results with consultative information. Help providers understand the reports and metrics for changes to improve care management
Evaluate performance of the episodes against the budgets to determine if modifications are required based upon changes in fee schedules, etc. Choose a partner or solution that will be flexible and expandable as you progress down the path of value based payment.
5. How Will You Monitor and Evaluate?
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The Way ForwardWhere Do We Go From Here?
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The Way ForwardThe River Moved!
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The Way ForwardMy Water’s Gone!
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Total Hip MS-DRG
470Variable
Cost $8,917
Ancillaries
Variable Cost$711
• Lab & Blood• PT/OT• Diagnostics• EKG, etc.
Implants
Variable Cost $4,844
Length of Stay
Variable Cost $1,381
Med/Surg Supplies
Variable Cost $590OR/Anesthesia and
Cath Lab
Variable Cost $1,129Rx and IV
Variable Cost $262
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The Way ForwardKey is Predictability of Cost and Quality
HFMA’S SPRING SEMINARS 2014
How is Valuedefined?
How is Qualitydetermined?
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The Way ForwardHFMA’s Value Project
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Blueprint for action for value-oriented providers
Business models for value
State of the industry and future trends
WHERE TO LOOK www.hfma.org/valueproject View and download reports, tools, & case studies Use web-based tools Conferences, including ANI: HFMA National Institute 2014
The Way ForwardHFMA’s Value Project
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Value
Performance Improvement
Contract and Risk
Management
People and
Culture
Business Intelligence
Collaboration, accountability, and
communication
Data and metrics
Elimination of variation, unsafe practices, and waste
Measurement, assessment, and mitigation of risk
HFMA Organizational Road Maps
The Way ForwardHFMA’s Value Project – Four Key Capabilities
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“Leadership has nothing to do with titles;
it has everything to do with, “Do you inspire other people? Do they want to follow you?
Do they want to be with you?”
Other Administrative Departments
Physicians
Nurses and Other Clinicians
Other Entities Within Your
Health SystemPayers
Patients and Community
Members
Finance
-Tom Atchison, author of
Followership: A Practical Guide to
Aligning Leaders and Followers
The Way ForwardHFMA’s Value Project – Lead Through Collaboration
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The Way ForwardHFMA’s Value Project – Lead Through Collaboration
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Where’s your focus?
HFMA’S SPRING SEMINARS 2014
David Hammer, PrincipalHealthcare Performance Management Consultants, LLCMr. Hammer is a Principal at Healthcare Performance Management Consultants, LLC (HPMC), in Berkeley Lake, GA. In his leadership role at HPMC, he works with hospitals and health systems to optimize revenue cycle and managed care outcomes. Prior to joining HPMC, David was Senior Vice President of Revenue Cycle Advisory Solutions at MedAssets and is a former Partner at Accenture. David focuses on revenue cycle and healthcare reform issues for hospitals, health systems, and related entities. He serves many of the largest health systems, MD-led clinics, and academic medical centers in the US. He was formerly VP of enterprise revenue management at McKesson and previously Chief Revenue Officer for Charter Behavioral Health, a +100-facility health system. David has over 30 years of healthcare experience, including executive leadership and direction, revenue cycle transformation, information system planning / implementation, and consulting. He has worked for a variety of leading health systems, software vendors, and professional services firms.
Background and AffiliationsMr. Hammer received an MBA in Management and an MHS in Health Care Administration from the University of Florida. He also received a BBA in Accounting with a minor in Information Systems from the University of North Florida. Mr. Hammer is certified by HFMA as a Fellow (FHFMA) and as a Certified Healthcare Finance Professional (CHFP). He has been repeatedly named an HFMA Distinguished Speaker, and is a 2007 recipient of HFMA’s Medal of Honor service award.
Recent PublicationsMr. Hammer’s is the author of “No Money, No Mission – Healthcare Revenue Cycle Best Practices,” which will be published in 2014 by Healthcare Performance Press. Mr. Hammer’s most recent publication is “Health Reform: Intended and Unintended Consequences,” which appeared in the October 2010 issue of HFMA’s healthcare financial management journal (hfm). “Don’t Panic: CFOs React to the New Economic Reality,” appeared in hfm’s March 2009 issue. Mr. Hammer authored the February 2008 cover story in hfm, entitled “Beyond Bolt-Ons – Breakthroughs in Revenue Cycle Information Systems.” He also wrote the July 2007 cover story, called “The Next Generation of Revenue Cycle Management,” as well as the July 2005 hfm cover story, entitled “Performance is Reality: Is Your Revenue Cycle Holding Up?” Another one of his articles, “UPMC’s Metric-Driven Revenue Cycle,” appeared in the September 2007 issue of hfm,
Contact InformationMr. Hammer can be reached by telephone at (954) 648-4764 and/or by e-mail at [email protected] or [email protected]
Instructor’s Bio
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