Modernization of Airports through Smart IT - SITA of Airports through Smart IT ... NIIT Tech’s BCP kicked in to ensure smooth transition from DC to DRC in 9 mins AOCC @ 10 Airports

© 2017 NIIT Technologies | www.niit-tech.com | Confidential

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Modernization of Airports through

Smart IT


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AOCC Simplified

Command & Control center

established at one location

End to end handling of aircraft

and aircraft operations

Use of common database

(AODB) for resource planning

Participation of all stakeholders –

CDM

Presence of large consoles/video

walls, communications & IT systems

Airport Operations Control Center (AOCC)

AOCC

CORE APPLICATION

CORE

INFRASTUCTURE

SERVICES

AODB

AIRPORT INTERFACES

BI TOOLS AODB

UNIFIED CONTROL

ENTERPRISE TOOLS

FIDS

AOCC - INTERFACES

PAVA

BMS AFTN

ATM AIMS


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Value Adds

Simultaneous PushbackCreated a simulation for Stand Allocation

based on Simultaneous Push Back SOP

Tracking Grid ViewsCustomized grid views have been created

to capture movement specific information

Exception New exception option added to identify

base flights to mark them for allocation

based on their departure times.

Visual QueuesTo easily distinguish flights based on

their nature during resource allocation

Custom FiltersCreated and assigned to the User Roles

for identifying specific movements on

status

TrainingFacilitated role based trainings to Key

AAI Operational resources

Automatic Resource MappingLinking of Stands with Aerobridges to

their respective gates association

eliminating manual change

Web portalIntranet portals with Real-time

information update has been provided

at ATC & APRON

Action PackFor automation in allotting static

movement information based on pre

defined criteria's

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0% 10% 20% 30% 40% 50% 60%

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Sep-14, 46%Sep-14 46%

Oct-14, 48%Oct-14 48%

Nov-14, 48%48%

Dec-14, 57%

Aero Bridge Utilization %

MAA

0% 10% 20% 30% 40%

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Jan-15, 27%-15 27%

Feb-15, 30%30%

Mar-15, 35%Mar-15 35%35

Apr-15, 36%Apr-15 36%36

May-15, 36%

Aero Bridge Utilization %

CCU

Case Study – Gate / Aero Bridge

Aero Bridge Utilization

How it was done

Outcome

§ Improved Turn-around

time, OTP and increase

in airport capacity

§ With Airport

Management Solutions

Aero bridge allocation

was made dynamic

§ Auto-allocation of Aero-

Bridge (gates) when in-

contact stands are

allocated


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Case Study – Dynamic Counter Allocation

Dynamic Counter

Allocation

§ Dynamic allocation of

movement based check-in

facilities to reduce total

waiting time and better

utilization of CUTE counters

§ Auto Allocation of Check-in

counters based on load

factor

Highlights

Reduces

§ Passenger waiting time by 30-40%

§ Terminal Congestion

§ Shortage of Counters

Increases

§ Better utilization of facilities

§ Counter Availability

§ Contributes to better slot management


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Service Disruption due to Heavy Rains & Flood

“On 2nd Dec 2015, heavy rainfalls in

Chennai flooded the runway &

apron. As a precautionary measure

power was shutdown leading to

immediate evacuation followed by total Airport lockdown”

The FalloutIT Infrastructure at MAA data center had to be shutdown, AOCC

Operations @ 10 Airports was at a standstill

NIIT Tech’s BCP kicked in to ensure smooth transition from

DC to DRC in 9 mins

AOCC @ 10 Airports

Impacted

Revenue loss @ 10

Airports

Apron Congestion at

10 Airports

FIDS Update to the

Public Disrupted

Airline On time

Performance Impact

Boarding Halted

Case Study – BCP Success @AAI

Proper team work,

Communication &

being proactive

§ Proper Planning and design

§ Taylor made SOP’s

§ Effective communication

Value Delivered

§ Impeccable execution and

quality

§ RTO: 9 minutes and RPO: no

data loss

§ AOCC operations @ 9 airports

resumed in 15 mins


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Chennai Floods - MAA


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Case Study – BCP Success @AAI

The FalloutIT Infrastructure at MAA data center had to be shutdown, AOCC

Operations @ 10 Airports was at a standstill

Service Disruption due to Cyclone Vardha

“On 12th Dec 2016, heavy Cyclones accompanied with strong winds caused

disruption all over Chennai. All flights were diverted to other Airports As a precautionary

measure power was shutdown leading to immediate evacuation followed by total

Airport lockdown”NIIT Tech’s BCP kicked in to ensure smooth transition from

DC to DRC in 9 mins

AOCC @ 10 Airports

Impacted

Revenue loss @ 10

Airports

Apron Congestion at

10 Airports

FIDS Update to the

Public Disrupted

Airline On time

Performance Impact

Boarding Halted

Proper team work,

Communication &

being proactive

§ Proper Planning

§ Taylor made SOP’s

§ Effective communication

Value Delivered

§ Impeccable execution and

quality

§ RTO: 9 minutes and RPO:

no data loss

§ AOCC operations @ 8 airports

resumed in 15 mins


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Cyclone Vardha– MAA


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Benefits - Pax & Stakeholders

§ Improved turn around time

§ Early disruptions predictions

§ Preferences and priorities taken

into account

AIRLINES§ Enhanced punctuality of operations

§ Maintaining SLA’s

§ Optimized resource management

GROUND

HANDLERS

Flight schedule

punctuality and slot

adherence

Efficient use of

resources (Stands,

gates, carousel..etc.)

Accurate forecasting

and ground resource

planning & availability

Better utilization of

inputs from ATC &

AFTN


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Thank You

Documents

Modernization of Airports through Smart IT - SITA of Airports through Smart IT ... NIIT Tech’s BCP kicked in to ensure smooth transition from DC to DRC in 9 mins AOCC @ 10 Airports