Module 3Check-in and Boarding

• On line check-in• Airport Check-in• Staff Travel• Travel documentation• Advance passenger information• Boarding• 25 minute turnaround• Pre queue procedures

Contents

Online check-in

• Passengers can check-in online from 15 days up to 4 hours before each scheduled flight departure time.

• Passengers must have a valid Passport or EU/EEA National Identity card.

• Once Checked in passengers can reprint boarding card up to 2 hours before departure.

• Passengers must present printed boarding card at bag drop (If applicable), security and boarding gate.

• Bag drop /Visa check desks open at least 2 hours before scheduled departure and close strictly 40 minutes before.

• Passengers who arrive at the airport without checking in online or without their Web boarding card will be subject to a boarding card re-issue penalty fee - ACI - per passenger per sector.

• Some exceptions apply – see ACI scenarios.

Airport check-in

•  Positioning Crew with a duty travel booking made by Ryanair operations.

•   Duty Travel.•    Privilege travel (White tickets/Blue tickets), with seats

allocated in the following order:1. Ryanair staff by date of entry with any accompanying pax on

the staff member’s white / blue tickets.

2. Contract staff (Crewlink, Workforce International, Temple Recruitment) by date of entry.

3. Family / friends of Ryanair staff travelling on blue / white tickets without the staff member by the staff member’s date of entry.

•   Pilots travelling on jump seats in uniform.

Staff Travel – Priority list

• Duty Travel – No charges regardless of what is booked and no restrictions on changes.

• Privilege Travel – Staff can pre book 2 bags max 15kg or 20kg – Subject to bag/excess charges at airport but no ACI. Tickets can be changed but some restrictions apply.

• All staff must have a reservation to travel except pilots on Jump seat travel.

Staff Travel

• Flight deck crew can travel without a reservation if:

• Travel is for work reasons.

• They are travelling in uniform.

• They have work ID and flying Licence.

• No baggage accepted at check-in. One reasonably

sized bag may be tagged and placed in the hold by

the ramp agent .

Pilots on Jump Seat travel

• A valid passport can be used on all flights.

• A valid EU/EEA National ID card can be used on all flights except to Morocco.

• A valid AT/BT card can be used on Italian domestic flights only.

• A Spanish Family book for children under 14 years on Spanish domestic flights only.

Travel documentation

Travel documentation

Austria Belgium Denmark** Finland

France Germany Greece Czech Republic

Cyprus Estonia Hungary Ireland**

Iceland** Italy Latvia Liechtenstein

Lithuania Luxembourg Netherlands Malta

Norway** Portugal Slovakia Slovenia

Spain Sweden Switzerland United Kingdom **

Poland Romania Bulgaria

** These countries do not issue National Identity Cards.

Ryanair are currently required to collect the passport or EU/EEA National ID card details of all passengers departing from non Schengen countries into Spain or the Canary/Balearic

islands, non European flights into Germany and on all flights into the UK from Morocco and

Croatia.

This will extend to all passengers travelling to or from the UK, France, Germany, Italy, Malta and

the Netherlands

Advance passenger Information

• Free Seating Policy - Passengers choose their own seats on board(with the exception of reserved seating).

Order of Boarding the aircraft –

• Priority /reserved seating passengers.

• All remaining passengers.

• Special attention passengers.

Boarding

Boarding PA’s

Sample Boarding cards

Sample Boarding cards

25 Minute Turnaround

Pre Queue

Pre Queue – 4 Steps

• ORGANISE Signage/Sizers/Barriers

• ASSEMBLE Call -40

• CHECK Passengers:- Priority Check- Document Check- Bag Check- Part Tear Card

• PRE-BOARD into secure area

Pre Queue – 3 Checks

1. Priority Check

2. Bag Check

3. Visa Check