MoFo Email and MoFo Email and Disaster RecoveryDisaster Recovery

August 24, 2004

Bruce Friedman

Infrastructure Manager

BFriedman@MoFo.com

Attorney ExpectationAttorney Expectation

April 2003 – “Email should never be down for more than thirty minutes”

Managing Partner

January 2004 – “Email should never be down more than five minutes”

Managing Partner after LAN outage

Challenges for Email ContinualityChallenges for Email Continuality

24 Global Exchange servers Runaway Disk Space

2 GB limit on individual mailbox size 100+% annual growth of email stores Over 2 terabytes of information stores One message store over 280 GBs

Backup and Restore Management (tapes)

Short Outage Recovery Plan Short Outage Recovery Plan

Message One’s EMS service Web-based email service

Users retain their MoFo email address Daily sync for contact, distribution lists and

calendar data Email syncs back to MoFo after event Activate by user, group, server or firm-wide EMS Activation Status on our Remote

Access Portal

Longer Outage Recovery PlanLonger Outage Recovery Plan

Activate EMS Call for Quick Ship Servers from HP to

designated MoFo site Restore from tape

Future StrategyFuture Strategy

Phase I – Storage Management Reduce email stores through archiving - KVS

deployment in progress Reduce server count through consolidation Email stores on SAN

Phase 2 - Replication Real time host based tool in place for

Document Management System using DoubleTake

Replicate email using SAN based replication tools to backup locations

ArchivingArchiving

Purchased KVS Purchased EMC Centera storage appliances

SF and NY locations Replication between appliances

Currently socializing archiving policies Archive over 6 months old Retention of 5 years Ability to delete from archive

Move email to Filesurf during retention period Firm deployment in the fall

Server ConsolidationServer Consolidation

Exchange consolidation is part of a longer term project for overall server consolidation

SAN storage for Exchange stores Regional data centers Wait and see if Exchange 2003 & Outlook

2003 (client caching) facilitates consolidation

Email PolicyEmail Policy

2gb limit on Exchange mailbox size. Items older than 3 months in sent mail

folder are moved to deleted mail folder Purge deleted mail folder after 7 days

Recoverable for up to 14 days 25mb limit for PDF attachments 15mb limit for all other attachments