M O H A M E D A B D E L S A L A M E L K H O L Y El togareen city block 9 villa 19 . Mokattam city

Cairo, Egypt.Telephone: (202) 25057069Mobile: (20).01093335999

E-mail: mkholy8@gmail.comEDUCATION

2003-2007 Cairo University Cairo , Egypt Faculty of Law.Grade: Fair.

SKILLSComputer Skills:Excellent Knowledge of Word , Excel , Power point, Outlook, Windows,

InternetVery Good Knowledge of Access , Publisher 2003,Act

program, photo shop

Language Skills:Native language Arabic.Excellent command of spoken and writing English.

TRAINING

Oct 2009-feb 2010 Basic Business Skills Acquisition (BBSA) Cairo, EgyptSponsored by the Future Generation Foundation (FGF)

Training Developed Language and Computer skills Enhanced Presentation & project development skills Acquired basic business skills including: marketing, sales, banking, accounting, business correspondence and report writing.

Dale Carnegie "Customer Service course". Dale Carnegie "Communication Skills". Dale Carnegie "Negotiation course". Dale Carnegie "Complaint".

EXPERIENCE

Title : project manager

Company : brandgram.com ( Dubai)

Period : Jan 2016 till now

Job summery:

Project managers ensure that a project is completed on time and within budget, that the project's objectives are met and that everyone else is doing their job properly. Projects are usually separate to usual day-to-day business activities and require a group of people to work together to achieve a set of specific objectives. Project managers oversee the project to ensure

the desired result is achieved

job tasks:

agreeing project objectives representing the client's or organization's interests providing advice on the management of projects organizing the various professional people working on a project carrying out risk assessment making sure that all the aims of the project are met making sure the quality standards are met using IT systems to keep track of people and progress recruiting specialists and sub-contractors

Title : traffic coordinator & CEO Assistant

Company : Tallita.com

Period : mar 2015 to Dec 2015

Job summery

Traffic coordinators can work in a variety of areas of business, such as advertising, marketing, and warehousing. The coordinator works with various departments and individuals in an organization to ensure materials and resources flow through the company in a timely manner. Traffic coordinator must have good planning skills and the ability to anticipate problems and develop a plan of action to prevent delays in the organization's workflow. Coordinators must communicate with individuals at different levels in the organization

Job tasks: Responsible for follow up with all departments manager to finish they tasks before deadline Also help them for anything they need from me such as support their team to clearance all complicated issues that can reflect with bad result

Title : digital marketing manager

Company : Tallita.com

Period : Nov 2015 to mar 2015

Job duties :

Plan and execute all web marketing database, email, social media and display advertising campaigns

Design, build and maintain our social media presence Measure and report performance of all digital marketing campaigns, and

assess against goals (ROI and KPIs) Identify trends and insights, and optimize spend and performance based

on the insights Brainstorm new and creative growth strategies Plan, execute, and measure experiments and conversion tests Collaborate with internal teams to create landing pages and optimize user

experience Utilize strong analytical ability to evaluate end-to-end customer

experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Collaborate with agencies and other vendor partners Evaluate emerging technologies. Provide thought leadership and

perspective for adoption where appropriate

Title : social media manager and sales manager

Company : Eandg cosmetics

Period : Feb 2012 to Nov 2014

Job duties:

Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action Set up and optimize company pages within each platform to increase the visibility of company’s social content Moderate all user-generated content in line with the moderation policy for each community Create editorial calendars and syndication schedules Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information

Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate action

Manage social media team consists of 20 person Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results. Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products. Implements national sales programs by developing field sales action plans. Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand. Completes national sales operational requirements by scheduling and

assigning employees; following up on work results.

Title : digital marketing specialist

Company : Eandg cosmetics

Period : Mar 2011 to Feb 2012

Job duties :

Collaborate with cross-functional teams to develop marketing and communications plans that leverage the social media space. You will own the strategy and the execution of the ideas. Responsible for developing content across owned and earned social channels. This could include blog posts, tweets, status updates, pins, photos and videos. Creates, manages and grows business presence across social media channels, including, but not limited to blogs, Twitter, Facebook, Pinterest, LinkedIn, youTube and Instagram. Leverages measurement tools to provide progress reports and mine insights, while continually finding ways to improve on those metrics through testing and new initiative

Title : customer service specialist

Company : YAT Learning solution

Period : Mar 2010 to Feb 2011

Job duties :

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's

complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting

customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer

information. Contributes to team effort by accomplishing related results as needed.