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Mohamed Mostafa Shedeed 58-D Saad El-Din Wahba St. Hadabet el Haram - Giza -Egypt Phone: 00202-33030-325 / 0020114- 9566-665 E-mail: [email protected]
OBJECTIVE
- To obtain a position that will utilize my people skills , communication skills & organizational skills ,and be able to deliver a high level of performance ,and extremely interested to work in a well-established organization to make a career .
HIGHLIGHTS OF QUALIFICATIONS
• Handling high-pressure workloads and deadlines • Hard worker, reliable, organised and self-motivated • Strong organizational, problem solver • Goal oriented as well as solution oriented • Good team player • Excellent communication skills • Able to work unsupervised or in a team environment
SKILLS ACQUIRED
• Professional in organizing seminars, workshops and conferences • Computer skills: PowerPoint, Word, Excel, Internet data retrieval • English and Arabic typing. • Customer Service.
EDUCATION
College: - Cairo University 2009 School: Amoun Language School
Third Secondary Certificate - 2001 LANGUAGE PROFICIENCY Arabic: Native language English: Fluent “spoken and written” French: Fair PROFESSIONAL EXPERIENCE
2016 July till Present Breakthrough Consultancy Senior Account Executive
§ Handling the ATL, BTL & digital communication of a portfolio of clients. § Acting as a link between clients and agency to develop communication campaigns that meet
each brand’s objectives & KPIs. § Acting as a link between client and agency to ensure implementing the agreed on strategies
and delivering the required plans on time. § Supervising the implementation of the digital strategy and making sure the plans is on time
and budget. § Supervising and monitoring the monthly/biweekly reports to ensure that the KPI’s are meet.
2016 January Breakthrough Consultancy Account Executive
Below mentioned some of the major key accounts I have the honour to work on:
• Amwaj Resort – ATL • Nestlè Egypt -Baraka Water – ATL, BTL • Dice Underwear – ATL, TTL • Lactel Egypt– TTL • Coca Cola Egypt - Cappy- Egypt – TTL • Embrator – TTL • TRUX – TTL
2013 till 2015 Gold’s Gym Elite International-Katameya Heights Compound
Operation Manager-ASST. G.M.
• Maintain the gym`s operation records and specific reports for usable tracking of
information and follow up. • Full capability of dealing with customer`s complains and action taken. • Manage, supervise all employees and handle all operation issues and problems. • Assist the general manager of implementing company`s rules & regulation,
procedures, objectives and plans. • Responsible for ensuring the proper and efficient implementation of the core
standards of the gym. • Deal with the equipment and material suppliers. • Managing Sales and Marketing team. • Responsible for data entry, accounts payable, payroll, grant report entry,
managing the organizations HR, helping and creating organizational and program budgets.
• Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
• Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
• Play a significant role in long-term planning, including an initiative geared toward operational excellence.
• Oversee overall financial management, planning, systems and controls. • Management of agency budget in coordination with the Executive Director. • Development of individual program budgets • Invoicing to funding sources, including calculation of completed units of service. • Payroll management, including tabulation of accrued employee benefits. • Disbursement of checks for agency expenses. • Organization of fiscal documents. • Regular meetings with Executive Director around fiscal planning. • Supervise and coach office manager on a weekly basis.
2011, July-2013 IBHAR Graphics Sales Supervisor
• Sales Supervisor at advertising agency. • Deal with clients and handle with Product houses and designers. • Identify and resolve client concerns. • Prepare presentations, proposals and sales contracts. • Follow up on new leads and referrals resulting from field activity.
2011, February Gold's Gym International Sales Supervisor
• Deal with Clients to sale gym memberships. • Sales executives sell Gym’s Memberships and services to new and existing customers. • Presenting the product or service in a structured professional way face to face. • Responsible for all sales activities in assigned accounts or regions. Manage quality and consistency of product and service delivery. • Present and sell company products and services to current and potential clients. • Prepare action plans and schedules to identify specific targets and to project the
number of contacts to be made. • Follow up on new leads and referrals resulting from field activity. • Identify sales prospects and contact these and other accounts as assigned. • Prepare presentations, proposals and sales contracts. • Develop and maintain sales materials and current product knowledge. • Establish and maintain current client and potential client relationships. • Prepare paperwork to activate and maintain contract services. • Manage account services through quality checks and other follow-up. • Identify and resolve client concerns. • Prepare a variety of status reports, including activity, closings, follow-up, and
adherence to goals. • Communicate new product and service opportunities, special developments,
information, or feedback gathered through field activity to appropriate company staff.
• Coordinate company staff to accomplish the work required to close sales. • Develop and implement special sales activities to reduce stock. • Other duties as assigned. • Manage sales team.
2010, August Gold's Gym International Sales Representative 2010, July Gold’s Gym International
Project Manager
• Gold`s Gym Project Manager in North Coast (La plage & Marasi) 2007-2010 Gold's Gym International
Sales Representative
• Deal with Clients to sale gym memberships. • Sales executives sell Gym’s Memberships and services to new and existing customers. • Presenting the product or service in a structured professional way face to face. • Responsible for all sales activities in assigned accounts or regions. Manage quality and consistency of product and service delivery. • Present and sell company products and services to current and potential clients. • Prepare action plans and schedules to identify specific targets and to project the
number of contacts to be made. • Follow up on new leads and referrals resulting from field activity. • Identify sales prospects and contact these and other accounts as assigned. • Prepare presentations, proposals and sales contracts. • Develop and maintain sales materials and current product knowledge. • Establish and maintain current client and potential client relationships.
• Prepare paperwork to activate and maintain contract services. • Manage account services through quality checks and other follow-up. • Identify and resolve client concerns. • Prepare a variety of status reports, including activity, closings, follow-up, and
adherence to goals. • Communicate new product and service opportunities, special developments,
information, or feedback gathered through field activity to appropriate company staff. • Coordinate company staff to accomplish the work required to close sales. • Develop and implement special sales activities to reduce stock. • Other duties as assigned.
2006-2007 Gold's Gym International
Front Desk Supervisor
• Manage and Train the customer service staff. • Maintain a high standard of customer service and excellent outstanding level of
professionalism at all time. • Coordinate and cooperate with other departments to reach the customer's satisfaction. • Provide a solution for members complains. • Reported directly to the Operation Manager. • Replace the Administrative Manager when needed.
2005, November Gold's Gym International Front Desk Officer
• Handling all gym administrative issues • Handling gym correspondence, telephone calls, checking in/out. • Hosting, welcoming, and responding to visitors' needs as they reach the
Member Service Desk.
2005, September UNITED INTERNATIONAL CO. Sales trainee
• Trained on selling the company’s products for outdoor assignments 2004-2005 Educational Reform Project (ERP) – USAID Temp. Administrative Assistant
• Arranging workshops and seminars • Making Travel arrangements for local staff and participants • Handling hotels reservations for the workshop's participants
2002 - 2004 RED SEA DOLPHIN (Hurghada)
Sales Representative • Represent the sea cruise to customers of different nationalities • Make reservation for the sea cruise
PERSONAL DETAILS Date of Birth: 19/9/1984 Egyptian Driving License: Valid Place of Birth: Cairo Nationality: Egyptian Marital Status: Married Gender: Male Military Status: Exemption REFERENCE
Reference will be furnished upon request.