Montserrat National Hurricane Plan - Gov official weather information for Montserrat is provided by the Antigua and Barbuda Meteorological Services in collaboration with the John Alfred

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Montserrat National Hurricane Plan


Table of contents

Forward 3

Characteristics 4

Likely Impact of Tropical weather events 4

Tropical weather system phases 5

Classification of Hurricanes 5

Hurricane Category and Possible Damage 6

Department plans 7

Disaster Management Coordination Agency 8

Deputy Governor’s Office 11

Governor’s Office 14

Office of the Premier / Ministry of Finance 16

Royal Montserrat Police Service / Montserrat Fire & Rescue Services 19

Ministry of communication works and labour 21

Ministry of Education, Youth Affairs & Sports 24

Ministry of Health & Social Services 25

Ministry of Agriculture, Housing, Lands & Environment 27

Montserrat Red Cross 29

Key personnel telephone contact list 31


Forward

This National Hurricane plan outlines the major tasks to be undertaken by agencies, ministries or

departments as part of the National Emergency Management System in planning for, and responding to

tropical weather systems such as storms and hurricanes. The Hurricane Plan is a sub plan of the National

Emergency Management plan, and details of the actions are to be found in the internal plans of the

respective departments.

Notwithstanding this plan, the final decision on preparation and response lies with HE the Governor, and

the National Disaster Preparedness Response Advisory Committee.

Note that Tropical storm and Hurricane watches are issued when Tropical Storm/Hurricane conditions are

possible along the coast within 48 hours. Tropical Storm/Hurricane warnings are issued when

Storm/Hurricane conditions are expected within 36 hours (instead of 24 hours).

Hurricane Warning (36 hours) Hurricane warnings will be issued when Hurricane

conditions are expected within 36 hours

Hurricane Watch (48 hours)

Hurricane watches will be issued when Tropical

Storm/Hurricane conditions are possible along the

coast within 48 hours

Tropical Storm Warning (36 hours) Tropical Storm warnings will be issued when Storm

conditions are expected within 36 hours Tropical Storm Watch (24 hours) Tropical storm watches will be issued when Tropical Storm

conditions are possible along the coast within 48 hours A Hurricane carries sustained winds of 74 mph and above.

A Tropical Storm carries sustained winds of 39 mph to 73 mph with higher gusts.

All official weather information for Montserrat is provided by the Antigua and Barbuda Meteorological

Services in collaboration with the John Alfred Airport, Radio Montserrat and the Disaster Management

Coordination Agency.

The Disaster Management Coordination Agency is responsible for the review and update of this and other

related emergency response plans.

The contact list attached to this plan is to be used for official purposes only.

All agencies and departments are responsible for their internal planning at all phases of the emergency

response cycle.


Characteristics

Tropical cyclones are characterized by their destructive winds, storm surges and exceptional

levels of rainfall which may cause flooding.

Destructive Winds

The strong winds generated by Tropical cyclones circulate counter clockwise in the Northern

Hemisphere while spiraling inward and moving towards the cyclone centre. Winds speeds

progressively increase towards the core. As the eye arrives, winds fall off to become almost calm

but rise again just as quickly as the eye passes and are replaced by hurricane force winds from a

direction nearly the reverse of those previously blowing.

Storm Surges

As a tropical cyclone approaches the coast, strong on-shore winds on the sea surface, plus the

"suction effect" of reduced atmospheric pressure, can pile up sea water along a coastline near a

cyclone's landfall well above the predicted tide level.

Excessive Rainfall

The high humidity condenses into rain and giant cumulus clouds result in high precipitation rates

even before the cyclone reaches land. The rain rapidly saturates the ground and rapid run off will

result in severe flooding.

Likely Impact of Tropical weather events

Casualties and Public Health - While relatively few, deaths and serious injury can occur as a

result of the impact of high winds, storm surges and flooding. The threat to public health

emerges in the aftermath of events when conditions such as water contamination or shortage,

flooding and damage to sanitation facilities may favour the spread of diseases. Persons who are

injured are also less likely to get adequate medical support due to communication problems

Physical Damage - Structures may be damaged or destroyed by wind force, storm surges,

landslides and flooding. Public utilities such as overhead power lines, water supply systems,

bridges, culverts and drainage systems are also subject to severe damage. Fallen trees, wind

driven rain and flying debris can also cause considerable damage.

Crops and Food Supplies - The combination of high winds and heavy rain and flooding can

ruin crops and trees. Food stocks may be lost or contaminated and it is possible that

food shortages will occur. Transportation of foods from outside the affected area can be delayed

by damaged transportation facilities

Communication - Communication may be severely disrupted as power systems, telephone lines,

radio and television antennas are damaged. Roads, seaports and airports may be blocked or

damaged.


Tropical weather system phases

1. Tropical Disturbance - A weather system which gives rise to a specific area of

cloudiness with embedded showers and thunderstorms.

2. Tropical Depression - A tropical cyclone system with definite counter-clockwise wind

circulation with maximum sustained winds of less than 38 mph (61 km/h). At this stage the

system is given a number.

3. Tropical Storm - A tropical cyclone system, with maximum sustained surface winds greater than

38 mph (61 km/h), but less than 74 mph (119 km/h). At this stage the system is given a name.

4. Hurricane - A tropical cyclone with wind speed greater than 74 mph (119 km/h). The weather

system is now better organised and the eye is well defined.

Classification of Hurricanes

The Saffir-Simpson hurricane intensity scale (Simpson and Riehl 1981) for the Atlantic and

Northeast Pacific basins gives an estimate of the potential flooding and damage to property given

a hurricane's estimated intensity.

Saffir-Simpson Scale

Saffir-Simpson

Category

Maximum sustained wind speed Minimum surface

pressure Storm surge

Mph m/s kts mb ft m

1 74-95 33-42 64-82 greater than 980 3-5 1.0-1.7

2 96-110 43-49 83-95 979-965 6-8 1.8-2.6

3 111-130 50-58 96-113 964-945 9-12 2.7-3.8

4 131-155 59-69 114-135 944-920 13-18 3.9-5.6


Hurricane Category and Possible Damage1

Hurricane Categories versus Possible Damage

Category Level Description

1 MINIMAL

Damage primarily to shrubbery, trees, foliage, and unanchored homes. No

real damage to other structures. Some damage to poorly constructed signs.

Low-lying coastal roads inundated, minor pier damage, some small craft in

exposed anchorage torn from moorings.

2 MODERATE

Considerable damage to shrubbery and tree foliage; some trees blown down.

Major damage to exposed homes. Extensive damage to poorly constructed

signs. Some damage to roofing materials of buildings; some window and

door damage. No major damage to buildings. Coast roads and low-lying

escape routes inland cut by rising water 2 to 4 hours before arrival of

hurricane centre. Considerable damage to piers. Marinas flooded. Small craft

in unprotected anchorages torn from moorings. Evacuation of some

shoreline residences and low-lying areas required.

3 EXTENSIVE

Foliage torn from trees; large trees blown down. Practically all poorly

constructed signs blown down. Some damage to roofing materials of

buildings; some wind and door damage. Some structural damage to small

buildings. Mobile homes destroyed. Serious flooding at coast and many

smaller structures near coast destroyed; larger structures near coast damaged

by battering waves and floating debris. Low-lying escape routes inland cut

by rising water 3 to 5 hours before hurricane centre arrives. Flat terrain 5

feet or less above sea level flooded inland 8 miles or more. Evacuation of

low- lying residences within several blocks of shoreline possibly required.

Category Level Description

4 EXTREME

Shrubs and trees blown down; all signs down. Extensive damage to roofing

materials, windows and doors. Complete failures of roofs on many small

residences. Complete destruction of homes. Flat terrain 10 feet of less above

sea level flooded inland as far as 6 miles. Major damage to lower floors of

structures near shore due to flooding and battering by waves and floating

debris. Low-lying escape routes inland cut by rising water 3 to 5 hours

before hurricane centre arrives. Major erosion of beaches. Massive

evacuation of all residences within 500 yards of shore possibly required, and

of single-storey residences within 2 miles of shore.

5 CATASTROPHIC

Shrubs and trees blown down; considerable damage to roofs of buildings; all

signs down. Very severe and extensive damage to windows and doors.

Complete failure of roofs on many residences and industrial buildings.

Extensive shattering of glass in windows and doors. Some complete building

failures. Small buildings overturned or blown away. Complete destruction of

mobile homes. Major damage to lower floors of all structures less than 15

feet above sea level within 500 yards of shore. Low-lying escape routes

inland cut by rising water 3 to 5 hours before hurricane centre arrives.

Massive evacuation of residential areas on low ground within 5 to 10 miles

of shore possibly required.

1 From NOAA/AOML Hurricanes, Typhoons and Tropical Cyclones FAQ by Christopher W. Land sea.


DEPARTMENT PLANS


Disaster Management Coordination Agency

DMCA Pre Disaster / Alert

1. Continue support and public information and awareness programmes

2. Review and advise on agency plans

3. Update contact lists and other planning information

Alert 72 hours

1. Issue warning of threat

2. Alert and notify

a. Governor’s office

b. Office of the Premier

c. Min of Finance and Economic Development

d. Min of Communications & Works

e. Min of Agriculture, Trade 'and the Environment

f. Min of Education, Health and Community Services

g. Managers Radio stations

3. Alert national response agencies

Make available all relevant information on the hazard to the public, CDEMA and

its participating states

60 hours

1. Make available all relevant information on the hazard to the public,

CDEMA and its participating states 48 hours

1. Make available all relevant information on the hazard to the public,

CDEMA and its participating states DMCA Director 36 hours

1. Activate the EOC

2. Instruct Heads of Departments to send staff home

3. Assume responsibility for the establishment and administration of the EOC

4. Prepare the EOC

a) Staff and equipment

b) Communications links to Governors office, District Chairmen, all response

agencies, CDEMA, ODA, DHA, and telecommunications centre to be activated

and tested

c) Stationery, message pads, displays, maps and other resources

d) Operations room for Liaison Officers

e) Radio broadcast facilities and press area

4. Monitor activities of all response agencies according to hurricane plans

24 hours

1. Upgrade EOC to 24 hour alert status

2. Finalize the following at the EOC:

a. Brief and secure the EOC staff and building

b. Provide accommodation for EOC staff

c. Ensure emergency power supply is operational

d. Supervise maintenance and checking of equipment

e. Prepare notification to NEC members and PSs

3. Receive confirmation from C & W that external satellite links are activated and

have been tested

4. Make available all relevant information on the hazard to the public, CDEMA and

its participating states

5. Alert CDEMA and participating states to stand by for participation in possible

regional response Review and alert parties to mutual aid agreements


16 hours

1. Ensure all members are present at the EOC.

2. Advise NEC of weather conditions are state of preparedness

14 hours

1. Mobilize all emergency services

2. Confirm emergency activation and security deployment with Commissioner of

Police

3. Confirm shelter and evacuation status and procedures with District Chairmen and

Police

4. Confirm activation of hospital hurricane staff deployment plan with the

CMO/DHO

5. Confirm activation of the damage survey team with the head of Development

Unit

6. Confirm status of transport and heavy equipment with Director of Public Works

7. Confirm status of relief workers with Head of Department of Community

Services

8. Department Confirm communications status with Emergency

Telecommunications Officer

12 hours

1. Continue monitoring threat

2. Convene Pre-impact coordination meetings of NEC and response agencies as

necessary

3. Implement all National emergency systems

4. Mobilize and deploy all volunteer services to their pre-determined RV points

5. Place radio operators on 24 hour roster

6. Assume responsibility for the coordination of response functions and services

and the preparation of the EOC

7. Act as advisor to the Governor on all matters concerning logistics, coordination

of response and supply of services to affected areas

8. Convene a brief EOC staff

9. Ensure a fully manned emergency communications systems

10. Ensure Fire/Rescue/Evacuation plans are prepared for activation

11. Implement and maintain full public warnings

12. Ensure Communications links and admin/secretarial support are prepared for

EOC

13. Ensure all ministerial communications systems are installed, tested, rechecked

and fully activated

14. Ensure all emergency medical services re staffed, supplied and activated

15. Confirm with police that security has been activated or all evacuated areas

16. Ensure all emergency shelters are opened, staffed and equipped with supplies

17. Ensure all DEC Operations rooms are activated and that communications

equipment is operational

18. Collect updates on path and weather conditions including cross reference checks

with local and the Antigua Met Services.

9 hours

1. Detail and roster all EOC staff

2. Provide evacuation facilities for families of EOC staff

3. Confirm with radio stations on the equipping and preparing of press room

4. Run final systems check on entire communications systems

5. Pre-check security services deployment by Police to all key areas o be covered

3 hours

1. Identify post-impact needs


2. Pre-position response teams

3. Ensure standby resources for EOC

IMPACT

1. Monitor and report event as far as possible

2. Review post event plans

Response - IMMEDIATE 1. Issue all clear

2. Request information from agencies and Districts

3. Advise Governor / Premier WITHIN 48 HOURS 1. Request NGOs and agencies send reps to EOCs as necessary for relief and

response operations

2. Call NEC meeting

3. Liaise with all response agencies

4. Build and maintain a picture of the emergency, its effects and relief

measures being undertaken through the GIO

5. Coordinate requests, receipt and distribution of medical support and

supplies through the EOC

6. Coordinate the relocation of Government offices to temporary pre-

determined alternate sites

7. Maintain communications within and outside Montserrat, (including

CDEMA) and with other assisting organizations and request assistance as

needed.

8. Liaise with CDEMA, CDRU and WIGS through the EOC Recovery - 1 to 3 Months 1. Deactivate the EOC and return to normal operations at the DMCA


Office of the Deputy Governor

Pre Season

Deputy Governor

Chief Human

Resource Officer

Head, ODG

AS/EO/SCO/CO

1. Attend Executive and NDPRAC meetings as required

2. Chair meetings of the Human Resources, Finance and Administration

Subcommittee

3. Participate in Simulation Exercises

4. Update DMCA on plans and general preparedness arrangements

5. Submit readiness assessments to NDPRAC



1. Rehearse internal activation and call up procedures



4. Orient and brief staff as required on their roles and responsibilities

5. Maintain an accurate list of all locations of Government departments and offices

6. Request routine maintenance inspections and minor repairs for all offices

7. Establish protocols for backing-up of electronic documents

8. Establish procedures for securing critical records, files, documents and instruments

9. Circulate emergency contact list for senior public officers to staff of ODG &

DMCA

1. Develop and maintain an accurate internal call-up cascade for staff

2. Review and update internal plans and checklists with duties and responsibilities for

all phases of emergency

3. Update contact information ( including next of kin) for all public officers

Alert 72 hours

Deputy Governor

Chief Human

Resource Officer

Head, ODG

AS/EO/SCO/CO

ALL Staff

1. Confer with HE the Governor

1. Review plans with team leaders

2. Attend Executive meetings

3. Report to NOEC if required

4. Prepare to deploy Auxiliary support for NEOC

5. Deputize for HE the Governor, if required

1. Alert public officers regarding arrangements for work during alert

2. Brief staff

3. Review plan against status of weather event

1. Source and stock emergency supplies for extended hours of work

2. Replenish essential items

3. Complete urgent payments

4. Track storm in office

5. Review internal plans and duties and deployment of staff

6. Implement internal plans on a phased basis

7. Review internal supplies

1. Listen to Radio Montserrat

60 hours

Deputy Governor 1. Liaise with DMCA on preparations


AS/EO/SC/CO

2. Confer with HE the Governor and Cabinet

1. Continue tracking storm until close down of office

48 hours

Deputy

Governor/CHRO

Head, ODG

AS/EO/SCO/CO

ALL Staff


2. Review and determine procedures for phased closing of public offices

3. Suspend non-essential counter-services for the public

1. Activate internal plans in keeping with national level procedures

2. Prepare emergency duty roster for staff of ODG

1. Deploy standard forms as required

2. Alert contractor for shuttering buildings

1. Complete urgent tasks especially personnel matters

24 hours

Deputy

Governor/CHRO

Head, ODG

1. Attend EOC meetings as required

1. Brief senior staff

2. Make final arrangements for closing ODG’s office

16 hours

Deputy

Governor/CHRO


9 hours

Deputy

Governor/CHRO

Head, ODG

1. Travel to the EOC, if required

2. Activate procedures for closing of all offices

1. Activate procedures for storage of critical documents

2. Confirm communications arrangements with senior staff

3 hours

Deputy Governor

1. Remain at the EOC or other location

2. Remain in radio contact

3. Talk to the nation via ZJB if required

IMPACT

Deputy

Governor/CHRO

ALL Staff

1. Function as part of EOC

2. Brief H E the Governor as frequently as necessary

Follow reports on ZJB

Response - IMMEDIATE

Deputy Governor

Chief Human

Resource Officer

Head, ODG

1. Attend Emergency NDPRAC / Cabinet meeting

2. Function as part of EOC (Chair?)

1. Confirm status of public offices

2. Report on status of service facilities to Deputy Governor / NDPRAC

1. Confirm status of ODG staff

2. Provide oral and written status updates where feasible

3. Establish status of ODG – offices, equipment, supplies, etc.


ALL Staff

Staff to inform Head, ODG of their circumstances

WITHIN 48 HOURS

Deputy Governor

Chief Human

Resource

Officer/HODG

1. Participate in EOC & NDPRAC meetings as required – (Deputy Chair?)

2. Brief senior staff of ODG’s office

1. Convene internal staff meeting

2. Request rapid assessment of the state of public buildings and report to Deputy

Governor

3. Review status of public offices

4. Issue directives to public officers regarding resumption of work

Recovery - 1 to 3 Months

Deputy Governor

Chief Human

Resource Officer

1. Attend special Cabinet meetings as required

2. Attend Recovery Task Force meetings as required

1. Review reports re: resumption of public services

2. Issue further directives to public officers

3. Arrange emergency accommodation for public officers if required


Governor’s & DFID Office

Pre Season

1. Brief Staff and review plans

2. Prepare London contact list

3. Update DMCA on plans and preparedness

Alert 72 hours

1. Initial contact with OTD/FCO

2. Governor to convene / report to NOEC as required

3. Plot storm in house

4. Office & residence preparations to take place

5. HOGO to determine position of APTN

60 hours

1. Liaise with DMCA on preparations

49 hours

1. Governor to place Montserrat on initial alert and instruct the Director DMCA to

activate the National Disaster Plan

2. Monitor all activities until 12 hours before impact and spearhead all matters

relating to policy

3. Complete home/office/residence preparations

36 hours

1. Alert contractor for shuttering buildings

24 hours

1. Notify contact to shutter Residence

2. Notify contractor to take down flagpole at office

3. Governor to remain available to be consulted on all matters relating to the

activation of any or all evacuation systems

4. DFID rep to notify head office of impending storm co-ordinates

16 hours

1. Governor’s Office staff stood down to make home preparations

14 hours Governor To:

1. Instruct HOGO to establish contact with FCO for onward transmission to

international agencies regarding the responsibility for the coordination of supplies

to the Territory after impact. Assume responsibility for the activation of the

National Plan and assume full responsibility for policy and emergency response

9 hours

Governor 1. Assume direct control of the activation of the National Plan and transfer all

operations to and assume full administrative control over the EOC

3 hours

Governor 1. Continue at EOC

2. Talk to the nation via ZJB

IMPACT




1. Governor briefed by DMCA Director

2. Governor liaises with Premier

3. Governor / EOC makes decision on “All Clear”

WITHIN 48 HOURS

1. Declare state of emergency if justified

2. Consult Premier on all emergency matters

3. Convene NDPRAC and task subcommittees’


4. Update FCO on situation

5. Assemble Government for emergency session as necessary


1. Re-establish the best possible Government business

2. Appoint a recovery coordinator

3. Stand down the response phase


Office of the Premier / Ministry of Finance OP/Premier Pre Disaster / Alert

1. Convene meeting with NDPRAC and with NEOC as required

72 Hours

Director of Trade 1. Ascertain the level of fuel supplies are available

60 Hours

Premier 1. Alert the general public of current weather situation.

48 Hours

1. Consult Governor and Director DMCA to activate the National disaster plan

2. Consult Governor on all matters relating to the activation and preparation activities

GIU 36 Hours

1. Issue a press release via critical media avenues

Premier 24 Hours

1. Monitor all activities until 12 hours before impact and consult with Governor

/NDPRAC on all matters relating to emergency

2. Notify Regional Heads of Governments

3. Communicate with CDEMA

Information

Officer

Cabinet Secretary

Ministry of finance

2. Issue hurricane warnings and public information via news releases under direction

of the, the Governor, the Premier and the Director DMCA for more frequent

updates

3. Issue precautionary measures via news releases from the EOC

4. Issue precautionary hints together with packaged information of the activities of

responding agencies and disseminate situation reports locally and overseas

disseminating form the DMCA

5. Alert damage survey team in accordance with hurricane plans

1. Establish lines of credit with merchants enabling easy access to relief supplies after

the disaster

2. Activate all administrative and Finance procedures

16 hours

14 hours

Premier

Director of

Regional Affairs

GIU/Radio

Montserrat

1. Meet with Governor / NDPRAC on emergency policy matters

2. Maintain contact with CARICOM and other regional support mechanisms

1. Update issue warnings to the public and promote domestic preparedness and

preventive measures

9 hours

GIU/Radio

Montserrat 1. Prepare and broadcast statement from the EOC

2. Broadcast weather updates

6 hours

GIU/ Radio

Montserrat 1. Prepare and broadcast statement from the EOC

2. Broadcast weather updates 3 hours

IMPACT

GIU/Radio

Montserrat 1. Monitor and report event as far as possible

2. Review post event plans Response - IMMEDIATE

Premier 1. Briefed by DMCA Director


GIU

Radio Montserrat

2. Liaise with Governor and Cabinet

3. Consult with Governor on decision re- All Clear

1. Establish a public information service to Montserrat and the outside world, making

certain that all information released is factual and accurate.

2. Constantly advise public:

a. To conserve food and water

b. To stay living at their homes if safe to do so

c. To take particular care with hygiene and sanitation practices

d. Of measures being taken with respect to provision of food and water restoration of

public utilities.

WITHIN 48 HOURS

Premier

Tourist Board

9. Consult Governor on state of emergency

10. Consult Governor on all emergency matters

11. Participate in NDPRAC and task subcommittees’

12. Update CARICOM and regional bodies on situation

13. Decide location from which to conduct Government Business

14. Advise public on safety issues and services through DMCA / NEOC Officials

15. See to the welfare of Tourists and communicate with the EOC

Cabinet Secretary 1. Conduct a proper assessment of needs

2. Deploy damage survey teams

3. Dispatch ground teams to areas of greatest damage as necessary

4. Provide initial damage survey and needs to the EOC Recovery - 1 to 3 Months

GIU

Dir of Trade

Cabinet Secretariat

1. Continue to build and maintain a picture of the emergency, its effects and

relief measures being undertaken through the EOC

2. Document relief items

3. Record receipt of supplies

4. Facilitate speedy customs, immigration and health clearance for

international assistance and resources arriving in the Territory through the

EOC

5. Co-ordinate and implement policies which will result in getting the economy back

on track quickly;

6. Develop a short term reconstruction and rehabilitation programme to support the

Ministry of Finance with their efforts to secure funding;

7. Co-ordinate with the required agency to assess and record the damage to

infrastructure

8. Construct a long-term development programme

9. Conduct a social impact assessment to assess potential difficulties of vulnerable

persons

Recovery

Coordinator

1. Coordinate requests, receipt and distribution of recovery support and supplies

through the EOC

2. Facilitate speedy customs, immigration and health clearance for international

assistance and resources arriving in the territory through appropriate agencies

3. Coordinate requests for and offers of overseas aid and assistance through the

Development Unit

4. Coordinate local and International recce and damage assessment teams (Insurance

Companies, Military, UN Organizations, etc)


5. Coordinate the closing of emergency shelters and the return to private homes

6. Coordinate the relocation of Government offices to original or permanent new sites

7. Coordinate requests, receipt and distribution of food, clothing and water supplies

8. Ascertain the early requirements for Government assistance in re-establishing the

community

9. Establish and operate a National enquiry centre Coordinate any task required to

maintain Government functions

10. Coordinate the responses from all local and international agencies to see to the

hasty restoration of normal services and functions of the public and private sectors

11. Coordinate the restoration of essential services and public utilities


Royal Montserrat Police Service / Montserrat Fire & Rescue Services

Police & Fire Pre-Hurricane Alert (More than 80 hours)

1. Brief Staff and review plans.

2. Update DMCA on plans and preparedness.

3. Report to NDPRAC as required.

Pre-Hurricane Alert (72 hours)

1. Review RMPS Hurricane Plan and identify any short notice resource changes.

Hurricane Alert Announced (60 hours)

1. Begin reference to RMPS Hurricane Plan.

2. Advise the public to listen to all weather advisories and remain alert.

3. RMPS personnel are advised to secure their private homes and make personal

family safety and preparation arrangements.

Hurricane Alert Announced (48 hours)

1. Check status of RMPS personnel and their personal family preparedness.

Hurricane Watch Announced (36 hours)

1. RMPS personnel and families are alerted to plan for the rapid movement to

designated duty and safety areas.

2. Mentally challenged persons are contacted for relocation if necessary.

Hurricane Warning (24 hours)

Police & Fire

Full implementation of RMPS Hurricane Plan. (**Refer to RMPS Plan)

1. Police and Fire personnel report to their designated posts / duties.

2. Command personnel assemble and begin briefings.

3. Command personnel initiative hurricane plan tasking.

4. Command & Communication centre established.

5. Communication equipment distributed.

6. Police & Fire Facilities are secured and equipped.

7. Police and Fire vehicles are secured, equipped, and stationed.

8. Police MV Shamrock secured.

9. Backup power generators on standby.

10. Issuing of food and supplies to officers.

11. Road Clearing Teams liaise with Public Works.

12. Personnel Welfare Team identified.

13. Shelters personnel deployed.

14. Investigation Teams established and ready for deployment.

15. Rescue Teams established and ready for deployment.

Hurricane Active (0 hours)

Police & Fire 1. Barricade and protect civilians at shelters.

2. Monitor communications and reports of emergencies.

3. Record all intelligence reports of damage assessments.

4. Record all road access restrictions / route blockages.

5. Regularly communicate with deployed personnel at various duty sites.

Police & Fire Post-Hurricane Active (1 hour)

1. Liaise with DMCA and other agencies to establish communications.

2. Prepare to deploy Search & Rescue teams.

3. Prepare to deploy road clearing teams.

4. Roll call all personnel.

5. Check in with Shelters.

6. Collect damage and casualty assessments.

Police & Fire Post-Hurricane Active (2-4 hours)

1. Prioritize all emergency calls

a. Respond to emergency calls for assistance.


b. Respond to Search & Rescue.

c. Respond and investigate looting reports.

d. Respond to fires.


Ministry of communication works and labour Pre Disaster / Alert


2. Encourage staff to have access to a hard copy of hurricane plan at all locations.

3. Encourage staff to prepare emergency provisions for personal use.


5. Ensure that water tanker has been chlorinated and tested.

6. Confirm arrangements with Private Sector Contractors

7. Report to NDPRAC as required

Alert 72 hours

Airport manager

Port manager

Ferry operator

1. Airport Manager to brief airlines and International airport authorities as to the

possible closure of the airports

2. Port Manager to brief marine traffic and expected arrivals of the situation.

3. Ferry operator to brief crews etc.

4. Airport manager to place the entire emergency communications facility on alert

5. Airport Manager to listen to all weather advisories and report to DMCA

60 hours

5. Continue to monitor all weather advisories and advise DMCA

48 hours (HURRICANE WATCH)

1. DMCA Consult Governor and DIRECTOR to activate the National disaster plan

2. Monitor all activities until 12 hours before impact and consult with Governor /

NDPRAC on all matters relating to policy

3. Notify Private sector contractors to be on alert.

36 hours

Min of

communication

works and labour

PWD

MUL Water

MUL Power

1. Await Direction from DMCA

2. Convene and secure all air, land and sea transport according to hurricane

plans

3. Advise all PWD contractors to secure all sites and materials in preparation

for storm conditions.

4. Give instructions for the safe mooring of marine vessels

5.Alert parties to mutual aid agreements

6. Review communications status

7. Advise all response sections and personnel to begin implementation of

hurricane plans

1. Activate transportation, road clearance and logistics plan

2. Recheck arrangements and MOU's with private contractors

3. Pre-position resources to areas which will be potentially cut off.

a. Heavy duty equipment

b. Food stocks/welfare items

c. Communications equipment

d. Manpower

4. Refuel vehicles

5. Provide fuel for generators at the EOC

6. Deploy persons to baton government buildings

1. Activate hurricane plans

2. Fill water trucks for relief phase

3. Fuel all vehicles


5. Pre-position resources


a. Transmission line material and equipment

b. food stocks/welfare items

c. Communications equipment

d. Manpower

6. Stock up on fuel supplies for generators

24 hours (HURRICANE WARNING)

Airport manager

Port manager

Ferry operator

Min of

Communication

Works and Labour

1. Notify airlines and international airports authorities of the situation

2. Check on agreements with commercial helicopter services in the region

3. Provide update to marine traffic, expected arrivals local boats

4. etc.

5. Prepare Plant for operation (fuel etc.)

6. Secure workshops and check all external storage.

7. Instruct contractors to secure all Public Buildings

8. Activate Plant deployment plan.

9. Prepare office and equipment for impending storm conditions.

10. Fuel all stand-by generators.

11. Notify contractors on Geothermal site

16 hours

12 hours

Port manager

Ferry operator

Min of

Communication

Works and Labour

1. Issue full warning notices to vessels and marine pleasure craft through the EOC

2. Confirm Communication protocols.

3. Issue Radios to frontline staff (note - insufficient radios)

4. PS to instruct staff to go home and follow protocols for regular contact as agreed

in step 2 above. It is difficult to provide a time for this instruction as it will vary

depending upon the build-up. It will need to be determined individually for each

event.

9 hours

3 hours

IMPACT WAIT FOR CONTACT OR NOTICE OF ALL CLEAR (RADIO)


4. Review post event plans (have copy of plan to hand)

Airport Manager

Ministry of

Communication

Works and Labour

Access Coordinator

Response – IMMEDIATE - AFTER ALL CLEAR FROM DMCA

2. Arrange reconnaissance flight over the disaster area ASAP and distribute copies of

aerial photographs to EOC, Police and Fire Department.

3. Provide ground recce intelligence to the EOC

4. Early reports of damage assessment to road network and public buildings.

5. Early assessment of damage to water supplies

6. Early assessment of damage to power supplies

7. Provide specialist photo interpretation services as required

8. Provide transportation for water if requested by EOC

9. Support and advise on temporary or permanent accommodation required by relief

workers

10. Provide transportation and assist with supply requests through the EOC

11. Ensure that pre-designated staging areas for arrival of relief supplies are cleared.

(Salem Park/Little Bay/Airport/MVO)

12. Port and airport to arrange warehouse facilities for arriving supplies

13. Coordinate importation of relief supplies arrangements on instruction from EOC

RESPONSE WITHIN 48 HOURS

Airport Manager

Port Authority

Ferry Operator

2. Arrange one reconnaissance flight daily or as request4ed by EOC

1. Provide boats for marine recce for damage survey team

2. Update crews on situation.


Director of public

works

1. Brief the Governor / NDPRAC on the state of Government buildings and

recommend suitable alternative premises from which to conduct Government

business


PWD

MUL Power

MUL Water

1. Restore roads, bridges and buildings (to be prioritised by fund availability)

2. Procure materials and restore electricity transmission lines

3. Procure materials and permanently repair temporary water supplies


Ministry of Education, Youth Affairs & Sports Pre Disaster / Alert 72 hours

Permanent

Secretary




60 hours

1. Continue to monitor all weather advisories.

48 hours

3. Monitor all activities and consult with NDPRAC on all matters relating to

preparedness

36 hours

Permanent

Secretary

1. Give instructions to staff in relation to safety of schools

2. Alert parties to mutual aid agreements



5. Advise all sections and personnel to begin implementation of hurricane plans

6. Pre-position resources.

a. Communications equipment - (PS received radio from DMCA)

b. Manpower

7. Refuel vehicles

24 hours

Director

1. Activate Department / Ministry Hurricane plan

a. Staff

b. Property security

c. Records

d. Briefing for Post event activities.

12 hours

1. Conduct Check to ensure all plans are executed

9 hours

2. Release staff to implement personal hurricane plans

3 hours

4. Continue to monitor progress of storm

5. Ensure communication lines are open

Impact



Post Disaster/Alert


Permanent

Secretary and

Director of

Housing

1. Provide Damage Assessment for sector – Schools, Library and other assets.

2. Coordinate temporary or permanent accommodation required for urgent activities.

3. Support with facilities for relief – as required by EOC

Within 48 hours

1. Provide ground recce intelligence to the EOC re educational facilities / Needs

assessment


Ministry 1. Monitor and report on sector recovery activities

2. Promote the resumption of normal delivery of education services

3. Restore Education / Learning, Youth Affairs & Sports sectors.


Ministry of Health & Social Services

Pre Disaster / Alert

1. Review and Update Hurricane Plans for each Department

2. Submit updated Hurricane Plan to DMCA

3. Provide progress report on actions taken to resolve areas of concern


Alert 72 hours

Hospital

Primary Health

Centres

Environmental Health

Department.

Dental

Head Quarters

Community services

1. Activate Hurricane Plans and implement emergency check list

2. Alert and assign all medical, nursing and other health staff to ensure medical

kits with adequate supplies, emergency backup and supplies are in place.

3. Coordinate ambulance preparedness activities between Fire Department and

Casualty Department.

4. Activate food supply plan (nutrition)

5. Ensure water storage tanks and containers are filled

6. Laise with the Montserrat Water Authority regarding the chlorination of water

bowsers and the Montserrat Red Cross.

7. Alert barricading contractors of possible call.

8. Alert both staff welfare officers for secondary and primary health

9. Ensure food supply is adequate for vulnerable at Oriole Plaza

1. Activate hurricane plan and implement check list

2. Alert and assign responsible staff to ensure adequate supply of essential

items are provided to Look Out Warden Assisted elderly and other vulnerable

persons in the community.

3. Liaise with the mental Health Unit

Health and Social

Services

60 hours

1. Continue to monitor weather advisories

2. Progress report on related activities to P.S Health

Health 48 hours

1. Consult with DMCA and PWD an actions to barricading the Hospital (

complete or partial)

2. Implementation of actions on check list.

Health 36 hours

Social Services

1. Discuss the pre-position medical personnel at Hospital and district casualty

stations

2. Barricading of Hospital

3. Mental Health to liaise with Social services and Police

4. Medical emergency supply boxes place in designate Departments.

5. Pubic informed through media of services cut off periods.

1. Liaise with the District Chairperson with respect to needs/issues regarding

vulnerable

2. Liaise with the DMCA with respect to identified transportation issues

3. Discuss with Mental Health and Red Cross deployment of relief and welfare

workers to emergency shelters

24 hours

Health

And Social Services


2. Complete barricading of all buildings



4. Advise all Departments to initiate and complete protection of equipment and

other item within sphere of operation.

5. Activate inter agency coordination and deployment plan

6. Prepare Hospital and district casualty stations

7. Initiate transport and medical interventions as necessary

8. Relocate elderly and patients on ward to pre-designated locations

16 hours

Health and Social

Services

1. Review overall preparations according to Department plans

2. Inform respective executive staff and minister of the current stage of

preparedness

3. Test communications and emergency power supplies

4. Provide updates to the DMCA

14 hours

Maintain contact with CARICOM and other regional support mechanisms

6. Meet with Governor / NDPRAC on policy matters

10 hours

1. Confirm all necessary measures have been taken

2. Preposition critical staff to designated location

3. Ensure staff welfare issues are in place

6 hours

1. Activate the entire health service plan

IMPACT



Response 12 – 48 HOURS

Health

and Community

Services

1. Communicate with staff both Hospital and Margetson Memorial for update of

current situation.

2. All staff to report to pre assigned locations for head count and possible

redeployment.

3. Rapid assessment report on all property and general environment.

4. Report findings submitted to OEC/NDPRAC

5. Identify needs as information is assessed.

6. Share information with internal and external agencies in order to prioritize

needs.

WITHIN 48 HOURS

Chief Medical

Officer/District Health

Officer

1. Provide facilities and medical staff as necessary

2. Initiate procedures for the quick burial of the dead

3. Certify international requests for and receipts of medical supplies


Health

Social Services

1. Certify food and water supplies

2. Deploy and distribute medical personnel and supplies as required

3. Ensure Public Health is maintained

4. Provide psychological and other support as maybe required

5. Normalization of services

6. Distribute food and other supplies as required


Ministry of Agriculture, Housing, Lands & Environment


Alert 72 hours

Permanent Secretary

& Directors


2. Encourage Staff to have a hard copy of the plan

3. Encourage Staff to prepare emergency provisions for personal use

4. Confirm arrangements with private sector Contractors



60 hours

Environment &

Housing Unit

1. Continue to monitor all weather advisories.

2. Disseminate information on how to manage/treat tress before the storm

3. Undertake property valuation, assessment, social and Physical vulnerability

48 hours

Permanent Secretary 1. Monitor all activities consult with Governor / NDPRAC on all matters

relating to preparedness

36 hours

Permanent Secretary;

Director of

Agriculture; &

Assistant Secretary

2. Give instructions for the safe mooring of marine vessels



5. Advise all response sections and personnel to begin implementation of

hurricane plans


7. Pre-position resources

c. Equipment

d. Manpower

e. Vehicles (re-fuel etc)

24 hours

Permanent Secretary;

Directors; & Assistant

Secretary

1. Ensure that Department / Ministry Hurricane plan have been activated

2. Staff – secure self, family & property

3. Property security ((buildings, vehicles etc)

4. Records security

Disaster Response - IMMEDIATE

Housing Unit

Environment

Agriculture Dept

1. Wait for all clear notice

2. Provide Damage Assessment for sectors – Housing/Crops/Environ etc

3. Coordinate temporary or permanent accommodation required by relief

workers

4. Support with facilities for arriving supplies – Agricultural / Environmental

5. Provide specialist photo interpretation services as required – Mapping

services


Ministry 1. Monitor document relief stock levels

2. Promote the resumption of normal trade

3. Restore Agricultural Sector



Montserrat Red Cross

Director

DMPC

FAPC

FAPC

FAPC

Director

Director

Director/DMPC


Check Satellite phone – get SIM from BRC

Make test call

Update First Aid kits

Allocation of First Aid volunteers to shelters

Brief those volunteers on expectations

Ensure stock of RFL forms

Pre Disaster Briefing on RFL

Ensure MRC plans in place

Check communication equipment

Check vehicles are serviced and ready

Alert 72 hours

Director 1. Monitor situation.

2. Brief Board and Programme Coordinators and staff

3. Receive updates from DMCA

60 hours

Director/DMPC

Director

FAPC

DRRCO/DMPC

1. Brief volunteers

2. Obtain and secure emergency funds

3. Alert First Aid volunteers of possibility of shelters opening

4. Ensure vehicles are fully equipped and ready

48 hours

Director

Director

FAPC

Director

DMPC/DRRCO

Administrator

Administrator

Comms lead

DRRCO / Comms lead

1. Receive updates from DMCA

2. Advise FAPC on which shelters are opening

3. Distribute first aid kits and equipment

4. Alert British Red Cross of situation

5. Ensure container is secure

6. Ensure paperwork for distribution is in place and secure

7. Ensure MRC buildings are secure

8. Ensure Look Out building has supplies in case of emergency relocation

9. Ensure communication equipment is in place and working

Ensure all cell phones charged and topped up.

10. Keep information board updated

36 hours

Director 1. Attend any briefing held by DMCA

2. Brief BRC

3. Brief Board, staff, volunteers on forecast, response and recovery plan

24 hours

Director

Administrator

FAPC

DRRCO

1. Assign personnel to support national agencies as requested or agreed

2. Attend any briefing held at DMCA,

3. Ensure director has the keys for Look out

4. Ensure all first aiders reach hurricane shelters

5. Monitor communications

16 hours

14 hours

9 hours

Director Reports to DMCA / NEOC


(6 hours before impact)

3 hours

IMPACT




Director

FAPC

Director/DMPC

1. Collate and share information to support restoration of family links with other

organizations with the EOC.

2. Provide information as requested by the EOC

3. Return to MRC to open office

4. Contact British Red Cross for international support as requested by NDPRAC

5. Assign triage team a required

6. Support local and International search and rescue teams and operations through

the EOC

WITHIN 48 HOURS

SERVICES

FAPC

Director

Director

Director/ DRRCO

Director

Director

Director

Director

Director/DMPC

Comms. Lead

Administrator

1. Provide First Aid /Triage Support as requested by CMO

2. Re-locate HQ to Look Out if MRC HQ is damaged

3. Liaise with Social Services for distribution of stock to most vulnerable

4. Volunteers to report to MRC to begin distribution of held stock

5. Brief BRC

6. Request additional stock as requested by NDPRAC

7. Request Regional Intervention Team (RIT) as requested by NDPRAC

8. Clear relief items at customs

9. If all communication is down for more than 3 days, set up RFL teams to

arrange 1 minute safe & well messages to be sent via satellite phone

10. Liaise with amateur radio association.

11. Open thrift shop for emergency relief - clothing


Director

DMPC/ DRRCO 1. Continued support from IFRC, BRC as requested by Government

2. Work with communities


KEY PERSONNEL TELEPHONE CONTACT LIST

Agency/Department/Personnel Office Telephone Home

Telephone

Cell Phone

Governor’s Office

H. E. The Governor – Mr Adrian Davis 491-

2688/9/6384*

491-

6124/2150

492-1690

Head of Office – Mark Turner 491-

2688/9/5964*

491-7324 495-0737

Staff Officer – Thomas Regan 491-

2688/9/4942*

491-5680 495-0741

Public Affairs & Press Officer – Richard

Aspin

491-

2688/9/8244*

491-6346 495-0740

Office of the Premier

Hon. Chief Minister – Reuben T Meade 491-3378/9125* 491- 5470 492-1153

Director Communication – Nerrisa Golden 491-2885/3378 495-4420

Office of the Deputy Governor

Deputy Governor – Mr. Alric Taylor 491-9202/6524 491-2120 496-2809

Head at ODG – (Post Vacant) 491-9202/6524

Ministry of Health, Education &

Community Services

Minister – Hon. Colin Riley 491-2880/6044 496-5603

Permanent Secretary – Elijah Silcott 491-2880/4641 491-3579 495-3579

Chief Medical Officer – Micheal Owen 491-2880/5340 496-2408

Sec. Care Manager – Mrs Arlene Ponteen 491-2836/8846 491-2272 496-2487

Health Disaster Coordinator – Trevor Howe 491-6057 491-

5015/5219

496-1717

Violet Brown 491-5218 491- 4004 495-1613

Dir. Community Service – Teresena Fergus 491-3895 491-7424 496-8374

Comm Dev Officer – Edris Wade 491-3895 491-7800 496-7800

Ministry of Education

Permanent Secretary – Philip Chambers 491-2521/2/3471 491-5109 492-2829

Director of Education – Glen Francis 491-2541 496-9126

Ministry of Communication & Works

Minister – Hon Charles Kirnon 491-2521/2522 491-

6832/5542

496-5542

Permanent Secretary – Mrs Beverly Mendes 491-3378/2461* 491-5715 492-1233

Director of Public Works – Ron Beadsley 491-2521/2/3108 491-3181 496-5347

Government Engineer – (Post Vacant) 491-2521/2/3108 491-

Govt Architect - Hopeton Smith 491-2521/2522 496-4824

Plant Suprintendent – Darren Greer 491-4924 491-7823 496-9477

Plant Distribution Officer – Mona Furlong 491-4924

Disaster Management Coordination Agency

Director – Billy Darroux 491-7166/1499 415-3637 496-1437/496-1439

Logistics Officer – Kelvin White 491-7166 491-4280 496-5608

Assistant Secretary – Anne Thomas 491-7166 491-6099 493-5686

Executive Officer – Clandine Ryan 491-7166 491-5643 495-5643

Snr Clerical Officer – Florence Sweeney 491-7166 491-5526 496-0362


Technician /Driver – Wendell Daley 491-7166 491-8422 496-0317

Warehouse Manager – Laura Malone 491-7166 491-4508 496-5050

Chief Shelter Liaison Officer – Lydia Ryan 491-7166 491-2904 494-9310

Electrician – Joseph Galloway 491-7166 491-2772 492-1972

Ministry of Agriculture/Housing

Minister – Hon Eastern Taylor Farrell 491-2546//2354 491-3880 496-3880

Permanent Secretary – Camille Gerald 491-2546/3529 491-5375 496-5375

Director – Melissa O’Garro 491-2546/2075 491-2550

Assistant Secretary – Nyota N C Mulcare 491-2546/2075 491-2045 493-1140

Agricultural Dev Officer - Claude Browne 491-2546/2075 491-6075

Director of Housing – Eulyn J Silcott-Greaves 491-7862/4758 491-8533 496-8533

Director Environment – Gerard Gray 491-9278 491-6479 492-1700

Chief Physical Planner Ag – Jerome Meade 491-6795 492-2723

Veterinary Officer – Dr Selvyn Maloney 491-2076 491-9459 492-1363

Ministry of Finance

Hon. Financial Secretary – John Skerritt 491-2356/9378 491-3234 492-1143

Deputy Financial Secretary – Lindorna Brade 491-2356/4430 491-6364 496-6364

Budget Director – Colin Fergus

Airport

Airport Manager – Denzil Jones 491-6218 491-5316 495-1816

Operations Manager – Steve Ryan 491-6218 491-7657 495-5361

Chief Security Officer – Daniel James 491-6218 496 -0446

Economic Development and Trade

Cabinet Secretary – Angela Greenaway 491-2066//3020 491-5809 495-5809

Director Aid &Project Cycle – Joseph Irish 491-2066 491-3212 496-4009

Montserrat Volcano Observatory (MVO)

Director – Rod Stewart 491-5647/491-

5726

491-3139 495-0743

Seismologist – Rotated (uses the same

numbers)

491-5647 ext

441

491-8147 492-2900

Electronics Technician – Dave Williams 491-5647/7379 491-3283 495-3283

Technician – Carlisle Williams 491-5647 491-2672 495-0751

Attorney General Chambers

Attorney General – Hon. Esco Henry 491-4686/5180 491-5750 495-7070

Parliamentary Council- (Post Vacant) 491-4686/5180

Her Majesty’s Prison

Superintendent (Ag) – Theodore Woodley 491-2286 496-0053

Assistant Superintendent – Rupert Harris 491-2286 491-6167 496-2963

Radio Montserrat

Manager – Herman Sargeant 491-2885/7242 491-9158 492-2924

Senior Technician – Ivor Greenaway 491-2885/7242 491-5323 492-1168


Royal Montserrat Defence Force

Commanding Officer – Horatio Tuitt 491-2522 491-3845 492-6695

2IC – Alvin Ryan 491-6795 491-8581 492-2947

Company Sergeant Major – Carlisle Williams 491-5647 491-2672 495-0751

Royal Montserrat Police Force

Commissioner – Steve Foster 491-2555/2667 491-7803 492-2970

Deputy Commissioner – Bradley Siddell 491-2555/2585 491-9178 492-1414

Superintendent Charles Thompson 491-2555/25 491-6182

Fire Department

Chief Fire Officer –Andre West 491-7790/5222 491-4962 492-1774

Deputy Chief Fire Officer – Astrid Wade 491-7790 491-6325 492-1775 /496-

5188

MONLEC (MUL)

Managing Director – Mr Peter White 491-5130/3148 495-2793

Chief Engineer – Kendal Lee 491-3148/2441 491-6088 495-4120

Montserrat Water Authority (MUL)

General Manager – Emile Duberry 491-2527/2538 491-4058 492-1277

Stefenella Meade 491-2527/2538 496-0912

Cable & Wireless

Managing Director – Joseph Cassell 491-2112/4100 491-2654 495-1722

Facilities & Fleet Coordinator - Bertram Lee 491-1000 495-1404

Port Authority

General Manager - Joseph O’Garro 491-2791/2792 491-8411/7375 495-2195

Facilities Manager - George Greene 491-2791/2792 491-2841 495-2841

Red Cross

Chair - Pauline Everett 491-2699/6243 491-7779 496-7779

First Aiders Leader – Andre West 491-2699/6243 491-3251 496-3251

Delta Petroleum

Rosalind Cassell-Sealy 491-9981/9602 491-2062 492-1227

Aubrey Joseph 491-9981/9602 491-2569 492-1681

District Chair Persons

Kenrick Harewood (Districts Coordinator) 491-7967 491-5423 492-1480

Christopher Lee (St. Johns) 491-2066 491-4325 496-4325

Charles “Nick” Ryan (Cudjoe Head) 491-2575 491-2828 496-2828

John Jeffers (St Peters) 491-2075/7712 491-5959 496-3886

Herman Francis (Salem) 491-8555/3378 491-5859

Sylvester Browne (Look Out) 491-6711 491-8567 493-1247

Areanna Syers (Look Out) 491-5307 491-8444 493-1040

Audit Department

Auditor General – Florence Lee 491-3460 491-3031 492-2905

Deputy Auditor General – Marsha Meade 491-3460 491-2825 496-2825


Registry/Magistrate Office

Magistrate – Veronica Dorsette-Hector 491-4056 491-2201

Collin Meade, Supreme Court/Registry 491-2129 491-7769 496- 5056

DITES

Director – Denzil West 491-7379 491-8896 492-2745

System Engineer – Dave Williams 491-5647/7379 491-3283 495-3283

Treasury

Accountant General Ag – Vanessa White 491-2663/2454 491-0001 496-2929

Assistant Secretary – Dmitri Tuitt 491-2663/2454 493- 6074

Post Office

Postmaster General – Elsa Morgan 491-2457 491-2727

Annesta Weekes 491-2457 496-5605

Customs & Revenue Department

Director General – Mr. Peter White 491-3816/2452 491-0001 495-0001

Deputy Comptroller - Amelda Winspeare 491-3816 491-3660 496-3235

Senior Customs Officer - Harford Bramble 491-3816 491-2172 495-2620

Inland Revenue

Comptroller – Violette Silcott 491-3211 491-6315 496-6315

Compliance Manager – Blondel White 491-3211 496 3874

Legislature

Clerk of Council – Judith Jeffers 491-2195 491-3000 496-3030

Speaker - Teresina Bodkin 491-2195 491-7392 492-1938

Rachael Kelly 491-2195 491-8108

Statistics

Director of Statistics – (Post Vacant) 491-3797/3794

Statistician – Frankseco Yorke 491-3797/3794 496-7424

Documents

Montserrat National Hurricane Plan - Gov official weather information for Montserrat is provided by the Antigua and Barbuda Meteorological Services in collaboration with the John Alfred