Local Ethernet Firmware Upgrade for: DSR4410, 4410MD, 4440, 4460, 4530, 4550, 6050, 6100 & 6300 Commercial IRD Products

Tasks:

• Identify the Firmware Version using the front panel display

• Create basic network using a Windows PC and the DSR

• Execute the Background Flash Upgrade and Reboot

Impact: For a live/production unit, service outage will last approximately one minute.

DSR6050 service outage is approx 20 minutes & DSR6300 is approx 50 minutes.

Required Materials:

• DSR4410, 4410MD, 4440, 4460 4530, 4550, 6050 or 6300 product.

• Windows PC with 10/100 Network Interface Card

• Straight or Crossover RJ-45 Ethernet cable

• KFlash2.exe Upgrade Software

• IRD Firmware single-file package with “.pkg” extension

• Latest Firmware Version Release Notes PDF file

• These instructions

2 DSR Ethernet Upgrade

Identify the DSR Firmware Version using the Front Panel Display Starting at the Main (DSR-XXXX) Menu, Select “Install”

Press ▲▼ arrows within the Install menus, to find the sub-menu labeled “FIRMWARE.”

The “High” field is the current firmware version that we need to identify.

As of 4-23-2010, here are the LATEST and PREVIOUS versions for each model:

This information will eventually be out-of-date as new models and code are re-

leased.

Consult DSR Firmware Release Notes for current version information. • DSR4410 Latest = 0001AE and 1DE; Previous versions: 158, 178, 17A, 186, 194, 1A0

• DSR4410MD Latest = 0001B2; Previous versions: 19A, 19E

• DSR4530 Latest = 0001DA; Previous versions: 17C, 18C, 18E, 18F, 192, 1C8

• DSR4550 Latest = 0001DC; Previous versions: 19C, 1CA

• DSR6050 Latest = 0001C4; Previous versions: 1AC, 1B4, 1BE, 1C2

• DSR4440 Latest = 0001D0_61

• DSR4460 Latest = 0001E2_45

• DSR6300 Latest = 0001D6_69

Note the firmware version numbers are hexadecimal, where A-F (equal to 10-15) are used

and have a higher value than any digit (0-9). 17A is higher/newer than 178, for example.

3 DSR Ethernet Upgrade

Configure a PC and the DSR to communicate Besides using the DSR and PC on a common network, you can also simply connect straight or crossover Ethernet cable di-

rectly from PC to DSR 10/100 Ethernet port. This is the lower port (on most units) of the two, labeled “10/100”.

“GigE” is not a control port and cannot be used for upgrade on every model.

On a Microsoft Windows OS PC:

START menu—> Settings —> Network Connections —> Local Area Connection

Double Click on “Properties”

Scroll down to and highlight “Internet Protocol (TCP/IP).” Then click on “Properties.”

4 DSR Ethernet Upgrade

Select the radial button for “Use the following IP address”

Specify an IP address that will allow us to communicate with the IRD by putting the IRD and PC on the same

subnet. (ex. 192.168.0.XXX)

With a default DSR IP Address configuration, set the PC to 192.168.0.103

The Subnet mask can be 255.255.255.0

Click on “OK”, to store the change of IP address on the PC.

On the front panel of the DSR, confirm or set the IRD IP Address

On DSR4410 front panel: Main Menu —> Install —> IP ADDRESS —> Address

On all other listed DSR models: Main Menu —> IP —> PORT 10/100 —> IP Address

It can be edited, but the default (192.168.0.100) will work with 192.168.0.103 set on the PC. (shown above)

DSR4410: All other listed DSR models:

5 DSR Ethernet Upgrade

Test the Network Ping the IRD, to prove the Ethernet communication path is open.

START —> RUN —> Type “CMD” and press Enter, to open a Command Prompt

Type:

ping 192.168.0.100 (IRD IP Address)

Press Enter

Confirm “(0% loss)” near the bottom of the results from the ping request and close the command line window.

If the ping is not successful, use the continuous ping command:

ping 192.168.0.100 –t

Use a space followed by a dash and lower case T.

Press Enter.

Next, reboot the DSR4410 by pulling the power cord or using the front panel Power Cycle Reset option.

As the DSR4410 boots up, it should begin to respond to the repeated pings.

Once it does, close the command line window and continue to the next step.

6 DSR Ethernet Upgrade

The software Zip File that comes from Digital CM has some extra files and folders.

Find and Save the file with the “.pkg” extension, found within the “kflash” folder.

The remaining files and folders can be deleted.

Through a separate download/CM order, the KFlash utility (KFlash2.exe executable)

needs to be saved onto your PC as well. This utility is used to perform the upgrade.

NOTE: The KFlash2.exe file from Digital CM does not work with Windows 7.

NOTE: The KFlash2.exe file from Digital CM must have its “.exe” extension changed

to “.zip” and the desired KFlash.exe file is inside the resulting Zip File. When you

have copied the “correct” Kflash2.exe file, it will have a black microchip icon.

Here’s an example file folder, containing the necessary files. (.exe and .pkg)

7 DSR Ethernet Upgrade

Open the “KFlash2.exe” ftp upgrade utility, from this PC location.

Select an upgrade package file using the “Package” button found below the IP Address window.

Only files with *.pkg will be allowed. Once the user selects a *.pkg file, the KFlash will scan the

package for verification, update the data in “Select Firmware Package” section and allow access to

the “Upgrade” button.

Click on “Upgrade” after reading

↓CAUTION!↓

CAUTION! The unit will automatically

reboot at the conclusion of the upgrade.

This happens 2-5 minutes after clicking

“Upgrade”. This will interrupt a live ser-

vice for at least one full minute*, during

this automatic reboot.

If the unit is processing a live service, you

may wish to wait and choose a specific

time to perform the upgrade

(and interrupt the service). *DSR6050 & DSR6300 take much longer.

8 DSR Ethernet Upgrade

The upgrade firmware moves to the IRD memory within 2-5 minutes.

The DSR unit will reboot. There is an approximately one minute boot up and recovery time.*

*DSR6050 & DSR6300 take 20 and 50 minutes respectively, to perform internal encoder upgrades that trickle from main memory.

Motorola, Inc.

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