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Read the instructions and warnings in this manual CAREFULLY BEFORE using this firearm. 2100 Roosevelt Avenue • Springfield, MA 01104 1-800-331-0852 • Fax: 413-747-3317 www.smith-wesson.com Copyright © 2018 Smith & Wesson Corp. All rights reserved. Safety & Instruction Manual M&P ® 380 SHIELD EZ ®

M&P SHIELD 380 Manual - Smith & Wesson...Aug 27, 2018  · 2 warning: read these instructions and warnings carefully. be sure you understand these instructions and warnings before

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  • Read the instructions andwarnings in this manual

    CAREFULLY  BEFORE using this firearm.

    2100 Roosevelt Avenue • Springfield, MA 011041-800-331-0852 • Fax: 413-747-3317

    www.smith-wesson.com

    Copyright © 2018 Smith & Wesson Corp.All rights reserved.

    Safety & Instruction Manual

    M&P®380 SHIELD™ EZ®

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 2

    WARNING:READ THESE

    INSTRUCTIONS AND WARNINGSCAREFULLY. BE SURE YOU

    UNDERSTAND THESE INSTRUCTIONS AND WARNINGSBEFORE USING THIS FIREARM.

    FAILURE TO READ THESEINSTRUCTIONS AND TO FOLLOWTHESE WARNINGS MAY RESULTIN SERIOUS INJURY OR DEATH

    TO YOU AND OTHERS AND DAMAGE  TO  PROPERTY.

    This SAFETY & INSTRUCTIONMANUAL should always

    accompany this firearm and betransferred with it upon change ofownership or when presented to

    another person. A copy of theSAFETY & INSTRUCTION

    MANUAL is available FREE via download at

    www.smith-wesson.com or upon request from:

    SMITH  &  WESSON®

    CUSTOMER  SUPPORT  CENTER2100 ROOSEVELT  AVENUE

    SPRINGFIELD,  MA 01104

    TEL.: 1-800-331-0852, ext. 4125

    E-mail: [email protected]

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 3

    YOUR SAFETY RESPONSIBILITIESSAFETY  IS  YOUR NUMBER  ONE

    RESPONSIBILITY!!!!

    • At home, in the field, at the range, or anywhere, the first con-cern of every firearm owner should be safety. Apply the follow-ing safety rules in every situation, with any kind of firearm. If youfeel uncertain about any operational aspects of your firearm,please contact Smith  &  Wesson® at 1-800-331-0852, ext. 4125before proceeding with its operation.

    • If you are unfamiliar with firearms you should seek formal train-ing before using your pistol.

    WARNING: YOU MUST FOLLOW ALL OF THESE SAFETYRULES TO ENSURE THE SAFE USE OF YOUR FIREARM.THE  FAILURE TO FOLLOW THE INSTRUCTIONS AND

    WARNINGS IN THIS MANUAL COULD CAUSE SERIOUS PER-SONAL INJURY OR DEATH TO YOU OR OTHERS AND  DAMAGETO  PROPERTY.

    • As a firearm owner, you accept a demanding responsibility. How seriously you take this responsibility can be the differencebetween life and death. There is no excuse for careless or abusive handling of your firearm. At all times handle your firearm with intense respect for its power and potential danger.

    TABLE  OF  CONTENTSYOUR SAFETY RESPONSIBILITIES .....................................3-6SAFE STORAGE AND  TRANSPORTATION ...........................7-8AMMUNITION......................................................................9-11MODEL AND FEATURES IDENTIFICATION ......................12-13LOADED CHAMBER INDICATOR ...........................................14MANUAL  THUMB SAFETY (for models so-equipped) ..........15INSPECTING YOUR PISTOL.............................................16-17PREPARATION FOR FIRING...................................................18LOADING...........................................................................19-21FIRING ...............................................................................22-23CLEARING MISFIRES........................................................23-24UNLOADING......................................................................25-26FIELD STRIPPING / DISASSEMBLY .................................26-29LUBRICATION.........................................................................30FIELD STRIPPING / ASSEMBLY .......................................30-32MAGAZINE ........................................................................33-35REVERSIBLE MAGAZINE  RELEASE ................................36-39SIGHT ADJUSTMENT.............................................................39CLEANING AND MAINTENANCE......................................40-42LIMITED WARRANTY .......................................................42-43CONTACT AND SHIPPING INFORMATION ......................44-45CUSTOM SERVICE.................................................................46INT’L WARRANTY CENTERS AND  PATENT  INFO .................46BATTERY  WARNINGS.............................................................48

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 4

    YOUR SAFETY RESPONSIBILITIES CONTINUED

    • ALWAYS KEEP YOUR FIREARM POINTED IN A SAFEDIRECTION. Never point a firearm at anyone or anything youdo not intend to shoot whether or not it is loaded. This is par-ticularly important when loading, unloading, or field strippingthe gun. ALWAYS control the direction of the firearm.

    • ALWAYS TREAT EVERY FIREARM AS IF IT IS LOADEDAND  WILL FIRE. Do not take anyone’s word that the firearmis unloaded – always check for yourself. Never pass yourfirearm to another person until the cylinder or action is openand you visually check that it is unloaded. Keep your firearmunloaded and safely stored when not in use.

    • NEVER PLACE YOUR FINGER INSIDE THE TRIGGERGUARD OR ON THE TRIGGER UNLESS YOU INTEND TOFIRE. Ensure that other objects do not touch the trigger.

    • ALWAYS BE SURE OF YOUR TARGET AND WHAT ISBEYOND IT. Always be sure of where the bullet will strike andshoot only where there is a safe backstop free of obstructions,water or other surfaces which can cause ricochets. Be sureyour bullet will stop behind your target. Bullets can glance offmany surfaces like rocks or the surface of water and travel inunpredictable directions with considerable velocity. Do not firerandomly into the sky.

    • NEVER CROSS OBSTACLES SUCH AS FENCES ORSTREAMS WITH A LOADED FIREARM. Always make certainyour firearm is unloaded before crossing a fence, climbing atree, jumping a ditch or negotiating other obstacles.

    • SAFE GUN HANDLING IS YOUR PERSONAL RESPONSI-BILITY AT ALL  TIMES. Firearms are dangerous and cancause serious injury or death if they are misused or used inap-propriately. Safety must be the prime consideration of any onewho owns or handles firearms. Accidents are the result of vio-lating the rules of safe gun handling and common sense.Firearm safety training is available. Contact your firearms deal-er, law enforcement agency, local sportsman’s club, etc. foravailability.

    • YOU ARE RESPONSIBLE FOR THE FIREARM AT ALLTIMES. In owning a firearm, you must undertake full-timeresponsibility for your firearm’s safety and security. You mustprotect yourself and all others against injury or death frommisuse of the firearm 24 hours a day.

    • FIREARM SECURITY IS YOUR RESPONSIBILITY. You mustsecure firearms safely from children and/or unauthorizedusers. Your firearm should always be kept unloaded andlocked when not in use. A lock has been provided for this purpose. Never assume that the use of this lock is sufficient to safely secure your firearm. You must always evaluate yourpersonal situation and employ the security systems that meetyour needs and prevent children and unauthorized users fromgaining access to your firearm.

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 5

    YOUR SAFETY RESPONSIBILITIES CONTINUED

    • APPROPRIATE USE FOR YOUR FIREARM MEANS USINGYOUR FIREARM FOR LEGAL PURPOSES. For example -target shooting, hunting and lawful resistance of deadly crimi-nal force. It is your responsibility to ensure that you are incompliance with all applicable laws and ordinances regardingthe use of your firearm.

    • NEVER RELY ON MECHANICAL FEATURES ALONE.Only your safe gun-handling habits will ensure the safe use of your firearm. This is your responsibility.

    • ALWAYS SAFELY STORE AND SECURE YOUR FIREARM.Safe and secure storage of your firearm is one of your mostimportant responsibilities. It is a full-time responsibility. Youmust always secure your firearm and ammunition separatelyso that they are not accessible to children and/or other unau-thorized persons.

    • NEVER KEEP AMMUNITION IN THE SAME LOCATION ASTHE FIREARM. Store each in a separate and secure place.

    • ALWAYS WEAR EYE PROTECTION THAT  IS  SPECIFIEDFOR USE  WITH FIREARMS every time you handle yourfirearm for cleaning and maintenance.

    • ALWAYS  WEAR  EYE  AND  HEARING PROTECTION THATARE SPECIFIED FOR USE  WITH  FIREARMS every time youdischarge your firearm. Make sure others in the vicinity ofwhere you will be shooting do so as well.

    • NEVER USE ALCOHOL OR DRUGS BEFORE OR WHILESHOOTING. Do not use your firearm if you are on any medicationwhich impairs, even slightly, your mental or physical ability.

    • ALWAYS HAVE ADEQUATE VENTILATION. Dischargingfirearms in poorly ventilated areas, cleaning firearms, or han-dling ammunition may result in exposure to lead and othersubstances known to cause birth defects, reproductive harm,and other serious physical injury. Review the warnings andlabels for all ammunition and cleaning products carefully.Wash hands thoroughly after exposure.

    • BEFORE HANDLING ANY FIREARM, UNDERSTAND ITSOPERATION. Not all firearms are the same. Familiarize your-self with the mechanical features of any firearm you intend touse. If you feel uncertain about any operational aspects ofyour firearm, please contact Smith & Wesson at 1-800-331-0852, ext. 4125 before proceeding with its operation.

    • NEVER ALLOW A FIREARM TO BE USED BY INDIVIDUALSWHO DO NOT UNDERSTAND ITS SAFE OPERATION ORHAVE NOT READ THESE FIREARM SAFETY RULES.

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 6

    YOUR SAFETY RESPONSIBILITIES CONTINUED

    • ALWAYS USE THE CORRECT AMMUNITION FOR YOURPARTICULAR FIREARM as indicated by the marking on thefirearm. Never use non-standard, damaged, corroded orreloaded, or “handloaded” ammunition which has not beensubjected to internal ballistic pressure testing.

    • BEWARE OF  BARREL OBSTRUCTIONS Be sure the barrel isclear of obstructions before shooting. Mud, water, snow or otherobjects may inadvertently lodge in the barrel bore. A smallobstruction can cause a dangerous increase in pressure andmay damage your gun and cause injury to yourself and others.

    • BE SURE ALL ACCESSORIES, SUCH AS HOLSTERS.GRIPS AND  OTHER  ACCESSORIES ARE COMPATIBLE withthe firearm and that the accessories do not interfere with safeoperation. It is your responsibility to understand and follow allof the instructions in this manual,as well as those which maybe supplied with your ammunition and any accessory.

    • NEVER DISASSEMBLE YOUR FIREARM beyond the fieldstripping procedure outlined in this manual. Improper disas-sembly or reassembly of your firearm may be dangerous andcan lead to serious injury or death.

    • NEVER MANIPULATE, ADJUST OR CHANGE ANY OF THEINTERNAL COMPONENTS OF YOUR FIREARM UNLESSSPECIFICALLY INSTRUCTED TO  DO  SO  IN  THIS  MANUAL.Improper manipulation of any other internal component mayaffect the safety and reliability of your firearm and may causeserious injury or death.

    • NEVER ALLOW ANY ALTERATION OR REPLACEMENT OFPARTS IN YOUR SMITH&WESSON FIREARM UNLESS PERFORMED BY A QUALIFIED GUNSMITH using genuineSmith & Wesson parts. If you do otherwise, improper function-ing of your firearm may occur and serious injury or death anddamage to property may result.

    WARNING: SAFE USE OF A FIREARM IS YOUR PERSON-AL RESPONSIBILITY AND THE FAILURE TO FOLLOWALL OF THESE BASIC SAFETY RULES MAY RESULT IN

    SEVERE PERSONAL INJURY OR DEATH TO YOU OR OTHERSAND  DAMAGE  TO  PROPERTY. YOU ARE THE MOST IMPOR-TANT SAFETY DEVICE WHEN IT COMES TO THE USE OF YOURFIREARM AND SMITH & WESSON WILL NOT BE RESPONSIBLEFOR ANY PERSONAL INJURY, DEATH OR PROPERTY DAMAGETHAT RESULTS FROM: (1) THE CRIMINAL OR NEGLIGENT USEOF THIS FIREARM; (2) A DISREGARD OF THESE SAFETYINSTRUCTIONS AND WARNINGS; (3) IMPROPER OR CARELESS HANDLING OF THIS FIREARM; (4) THE USE OF NON-STANDARD, DEFECTIVE OR  IMPROPERAMMUNITION; (5) IMPROPER OR NEGLIGENT MODIFICATIONSOR REPAIRS TO THE FIREARM.

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 7

    SAFE STORAGEAND TRANSPORTATION

    WARNING: ALWAYS  POINT  THE  MUZZLE  IN  A  SAFEDIRECTION.

    WARNING: FIREARMS ARE DANGEROUS WHEN USEDAND STORED IMPROPERLY. THEY POSE A RISK OFSERIOUS OR FATAL INJURIES. FIREARMS CAN BE

    ESPECIALLY DANGEROUS TO CHILDREN WHEN THEY ARESTORED IN AN IRRESPONSIBLE AND UNSAFE MANNER. FORYOUR SAFETY AND THE SAFETY OF OTHERS, IT IS IMPERA-TIVE THAT YOU KEEP YOUR FIREARM LOCKED ANDUNLOADED IN A SECURE PLACE. THE AMMUNITION SHOULDBE STORED IN A SEPARATE, SECURE LOCATION WHEN IT ISNOT IN USE. SAFE AND SECURE STORAGE OF YOUR FIREARMIS ONE OF THE MOST IMPORTANT RULES OF FIREARM SAFE-TY. YOUR FAILURE TO FOLLOW THESE RULES MAY RESULT INSERIOUS INJURY OR DEATH TO YOU OR OTHERS.

    • ALWAYS SECURE YOUR FIREARM IN A MANNER THATWILL PREVENT UNAUTHORIZED ACCESS. Whenever yourfirearm is not in use, keep it unloaded and locked. Your safetyand the safety of others requires that you always secure andstore your firearm in a manner that will prevent unauthorizedaccess. Never leave a firearm unattended unless it is locked,unloaded and secured.

    • ALWAYS USE THE LOCK PROVIDED BY SMITH  &  WESSONTO SECURE YOUR FIREARM. Please read and follow theinstructions packaged separately for the use of this lock. Alock, when properly used, can be an effective tool in prevent-ing unauthorized access to your firearm. There are other alter-native locks and safe storage containers available in the mar-ketplace which may also be appropriate for your particularneeds. Consult your local gun shop, hardware store, or localpolice department for guidance on the variety of other safestorage devices or practices which may be appropriate foryour particular needs. By purchasing this firearm you haveaccepted the responsibility of safely securing the firearm at alltimes and preventing its unauthorized use. Never assume thatthe use of this lock alone is sufficient to safely secure yourfirearm. It is your personal responsibility to select and usewhatever measures or practices that will enable you to beabsolutely certain that your firearm is secure at all times.

    WARNING: NEVER LOCK A LOADED FIREARM ANDNEVER LOAD A LOCKED FIREARM!

    • ALWAYS STORE YOUR FIREARM AND AMMUNITION SEP-ARATELY so that they are not accessible to children or otherunauthorized persons. Safe and secure storage of your firearmand ammunition are your responsibility. It is a full-time respon-sibility.

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 8

    SAFE STORAGE AND TRANSPORTATION CONTINUED

    • NEVER ASSUME THAT A “HIDING” PLACE IS A SECURESTORAGE METHOD. Others may be aware of your storagelocation or come upon it by chance. It is your personalresponsibility to use common sense when storing your firearmand ammunition and to always make sure they are not acces-sible to children or other unauthorized persons.

    • NEVER TRANSPORT A LOADED FIREARM. When transport-ing your firearm, be sure it is unloaded and locked. Safe andsecure transportation of your firearm is your responsibility.

    • ALWAYS FOLLOW THE LAW! Many jurisdictions have lawsthat make it a crime to keep a firearm unlocked and in an areaaccessible to children or others. Keeping a firearm locked andunloaded when not in use is not only common sense safetypractice... IT IS THE LAW. You must be familiar with all local,state, and federal laws regarding the safe storage and trans-portation of your firearm. Failure to know and follow the lawmay result in unauthorized access or use of your firearm byanother. Obey all laws relating to the storage and transporta-tion of firearms. Your local police department or gun shop canfurnish you with available information on storing and/or trans-porting a firearm safely and legally.

    • YOUR FIREARM IS YOUR RESPONSIBILITY. You must pre-vent your firearm from being stolen or from being used byuntrained or unqualified individuals. Keep it locked, unloadedand secured when not in use.

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 9

    AMMUNITIONWARNING: NEVER USE AMMUNITION NOT SPECIFI-CALLY DESIGNATED FOR USE IN YOUR FIREARM.FAILURE TO USE THE CORRECT TYPE OR CALIBER

    OF AMMUNITION MAY CAUSE THE FIREARM TO JAM, ORFAIL TO FIRE, OR MAY  GENERATE EXCESSIVE PRESSUREWHICH CAN DAMAGE OR EVEN RUPTURE YOUR FIREARM,CAUSING PERSONAL INJURY OR DEATH TO  THE  SHOOTEROR  BYSTANDERS.

    Locate the cartridgedesignation marked onthe firearm. This infor-mation indicates thecorrect ammunition thatmust be used in thisfirearm (FIGURE 1).

    You are responsible forselecting ammunitionthat meets industrystandards and is appro-priate in type and cal-iber for this firearm.

    Never mix ammunition.

    WARNING: IN SOME CASES, A ROUND OF AMMUNITIONNOT SPECIFIED ON YOUR FIREARM AND NOT LISTED ASALTERNATE AMMUNITION IN THIS MANUAL, MAY FIT

    INTO THE CHAMBER. FIRING THIS AMMUNITION MAY CAUSE ARUPTURE RESULTING IN DAMAGE TO THE FIREARM AND PERSONAL INJURY OR DEATH TO THE SHOOTER ORBYSTANDERS. FOR MORE INFORMATION REGARDING UNSAFECALIBER COMBINATIONS, REFER TO THE FOLLOWING URL: HTTP://WWW.SAAMI.ORG/SPECIFICATIONS_AND_INFORMA-TION/PUBLICATIONS/DOWNLOAD/SAAMI_ITEM_211-UNSAFE_ARMS_AND_AMMUNITION_COMBINATIONS.PDF

    WARNING: ALWAYS INSPECT YOUR AMMUNITIONBEFORE USING IT. NEVER USE DIRTY, CORRODED ORDAMAGED AMMUNITION. A BURST CARTRIDGE OR

    BORE  OBSTRUCTION MAY  RESULT CAUSING DAMAGE TO THEFIREARM AND PERSONAL INJURY OR DEATH TO THE SHOOT-ER OR BYSTANDERS.

    WARNING: DISCHARGING FIREARMS IN POORLY VENTI-LATED AREAS, CLEANING FIREARMS, OR HANDLINGAMMUNITION MAY RESULT IN EXPOSURE TO LEAD

    AND OTHER SUBSTANCES KNOWN TO CAUSE BIRTHDEFECTS, REPRODUCTIVE HARM, AND OTHER SERIOUSPHYSICAL INJURY. HAVE ADEQUATE VENTILATION AT ALLTIMES. WASH HANDS THOROUGHLY AFTER EXPOSURE.

    FIGURE 1

    CARTRIDGE DESIGNATIONON  BARREL

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 10

    AMMUNITION CONTINUED

    • Use only commercially manufactured ammunition with internalballistic pressures which are in strict accordance with the speci-fications of the Sporting Arms and Ammunition Manufacturers’Institute (SAAMI). If you are uncertain, contact your ammunitionsupplier for verification.

    WARNING: NEVER USE NON-STANDARD, RELOADEDOR “HANDLOADED” AMMUNITION WHICH HAS NOTBEEN SUBJECTED TO INTERNAL BALLISTIC PRESSURE

    TESTING. RELOADED OR HANDLOADED AMMUNITION, MAYHAVE MANY MANUFACTURING AND QUALITY VARIABLES(SUCH AS THE TYPE AND AMOUNT OF GUN POWDER). CAR-TRIDGE CASES THAT HAVE BEEN RELOADED AND FIRED MUL-TIPLE TIMES MAY SUFFER PHYSICAL DAMAGE WHICH COULDSIGNIFICANTLY IMPACT OR REDUCE THE INTEGRITY OF THECARTRIDGE, POSSIBLY RESULTING IN BULLET SETBACK ORUNSEATING. CASE FAILURE AND INJURY TO THE SHOOTEROR  BYSTANDERS AND DAMAGE TO THE FIREARM MAYRESULT WHEN SUCH A ROUND IS FIRED. ANY AMMUNITIONTHAT IS IMPROPERLY MANUFACTURED OR  RELOADED, EVENIN THE SLIGHTEST DEGREE, MAY FAIL TO FIRE OR MAY GEN-ERATE EXCESSIVE INTERNAL PRESSURES WHICH CAN DAM-AGE OR EVEN RUPTURE THE FIREARM, CAUSING PERSONALINJURY OR DEATH TO THE SHOOTER OR THOSE IN THEIMMEDIATE VICINITY.

    • A firearm and ammunition are a system and must work together.There are different types of ammunition for different types offirearms. Your firearm has been designed for ammunition of aspecific type and a specific gauge or caliber. It is important toselect the proper ammunition for your firearm.

    • Different combinations of bullet velocity, bullet weight andfirearm weight can have major impact on felt recoil; high feltrecoil can be uncomfortable to some shooters.

    For example:• Firearm Weight: lower firearm weight increases felt recoil.

    • Bullet Weight: higher bullet weight increases felt recoil.

    • Bullet Velocity: higher bullet velocity increases felt recoil.

    To acclimate yourself to higher levels of felt recoil, consider the following:

    • Use a firm two-hand hold on the grip when firing.

    • Always start your shooting experience with the lowest bullet velocity and lowest bullet weight available for your firearm.

    • Ask your firearm dealer to suggest the lowest power, lowest velocity, lightest bullet weight for your firearm.

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 11

    AMMUNITION CONTINUED

    WARNING: NEVER USE AMMUNITION OF THE INCOR-RECT GAUGE OR  CALIBER. USING AMMUNITION OFTHE INCORRECT GAUGE OR  CALIBER MAY CAUSE

    DAMAGE TO YOUR FIREARM AND POSSIBLE SERIOUS INJURYTO YOU AND TO OTHERS.

    WARNING: NEVER USE CARTRIDGES OTHER  THANTHOSE  DESIGNATED  BY  THE  MARKING ON  THEFIREARM. DOING SO CAN RESULT IN DANGEROUS-

    LY HIGH PRESSURES THAT MAY DAMAGE THE FIREARMAND POSSIBLY CAUSE SERIOUS INJURY TO YOURSELFAND OTHERS.

    WARNING: DEATH, SERIOUS INJURY AND PROPERTYDAMAGE CAN RESULT FROM THE USE OF INCORRECTAMMUNITION OR BORE OBSTRUCTIONS. NEVER USE

    RELOADED AMMUNITION THAT HAS NOT BEEN SUBJECTEDTO INTERNAL  BALLISTIC PRESSURE TESTING. SEE PAGE 10FOR DETAILS.

    • “Plus-P” (+P) ammunition generates pressures in excess of thepressures associated with standard ammunition. Such pressuresmay affect the wear characteristics and may result in the need formore frequent service.

    • “Plus-P-Plus” (+P+) ammunition must not be used in Smith &Wesson firearms. This marking on the ammunition designates thatit exceeds established industry standards, but the designationdoes not represent defined pressure limits and therefore suchammunition may vary significantly as to the pressures generatedand could be DANGEROUS.

    • Some brands of ammunition may cause difficulty in extractingspent cartridge cases from the chamber. If this situation occurs,thoroughly clean the chamber with solvent. If this condition per-sists, we recommend changing to another brand of ammunition.

    Marking on Firearm

    Ammunition Type

    Standard +P +P+

    380 AUTO OK NO NO

    9mm OK OK NO

    9x21mm OK NO NO

    38 Super OK OK NO

    357 SIG OK NO NO

    40 S&W OK NO NO

    45 AUTO OK OK NO

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • MODEL AND FEATURESIDENTIFICATION

    FIGURE 2

    RearSight

    12

    FIGURE 3SERIAL NUMBER

    Trigger GuardTrigger

    Grip

    Magazine

    MagazineRelease

    SlideStop

    Take DownNotch

    Muzzle

    Take DownLever

    SlideStop Notch

    FrontSight

    FIGURE 4

    ManualThumb

    Safety Lever(if equipped)

    MODEL NAME

    GripSafetyEquipment

    Rail

    LoadedChamberIndicator

    Easy to RackSlide

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • MODEL AND FEATURES IDENTIFICATION CONTINUED

    WARNING:  YOU  MUST DETERMINE WHICH FEATURESARE PRESENT ON YOUR SPECIFIC M&P® 380 SHIELD™

    EZ® PISTOL AND HOW THOSE FEATURES OPERATE.VARIOUS MODELS OF THE M&P 380 SHIELD EZ PISTOLS AREFITTED WITH DISTINCT FEATURES, WHICH MAY INCLUDE AMANUAL THUMB SAFETY. READ THIS ENTIRE  MANUAL TODETERMINE HOW  TO  OPERATE YOUR  PISTOL WITH ITS  PAR-TICULAR  FEATURE SET.

    13

    Magazine Tube

    Magazine Spring

    Butt Plate Catch

    MagazineButt Plate

    Follower

    FIGURE 5

    Magazine Load AssistButton

    M&P® 380 SHIELD™ EZ® MAGAZINE PARTS

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 14

    TACTILE LOADED CHAMBERINDICATOR

    WARNING: NEVER RELY UPON THE TACTILE LOADEDCHAMBER INDICATOR ALONE TO VERIFY THE PRES-ENCE OR ABSENCE OF A ROUND IN THE CHAMBER.

    THE SUREST METHOD TO DETERMINE THE PRESENCE ORABSENCE OF A ROUND IN THE CHAMBER IS TO VISUALLYCHECK THE CHAMBER OF YOUR FIREARM BY REMOVING THEMAGAZINE AND PULLING AND LOCKING THE SLIDE IN THEOPEN POSITION.

    • The M&P® 380 SHIELD™ EZ®

    pistols come with a tactileloaded chamber indicator.This indicator can beobserved by looking at thetop of the slide (FIGURE 6),noting a lever that may beraised above the flat surface.

    • If this lever is visible and canbe felt above the surface ofthe slide, a round is in thefirearm’s chamber.

    • If no round is in the chamber,you will not be able to feeland see the lever raisedabove the flat surface of theslide top (FIGURE  7).

    WARNING: ALWAYSTREAT EVERYFIREARM AS IF IT IS

    LOADED AND WILL FIRE IFTHE TRIGGER IS PULLED. ALOADED CHAMBER INDICA-TOR MAY HELP DETERMINEWHETHER THE CHAMBER ISLOADED OR UNLOADED.

    FIGURE 6

    FIGURE 7

    Tactile loaded chamber indicatoris up when a round is in thechamber, providing visual andtactile feedback

    Tactile loaded chamber indicatorflush with top of slide when noround is present in chamber

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 15

    MANUAL THUMB SAFETY LEVERFor Those Models So-Equipped

    Your M&P® 380 SHIELD® EZ® pistol may be equipped with a man-ual thumb safety lever.

    WARNING: NEVER RELY ON MECHANICAL FEATURESALONE. ONLY YOUR SAFE GUN HANDLING WILLENSURE THE SAFE USE OF YOUR FIREARM. THIS IS

    YOUR RESPONSIBILITY.

    WARNING: IT IS YOUR RESPONSIBILITY TO CONTINU-OUSLY EXAMINE YOUR PERSONAL SITUATION TO PRO-VIDE A SUFFICIENT LEVEL OF SAFETY.

    • This feature prevents the pistolfrom firing when the manualthumb safety lever is fully up inthe SAFE position (FIGURE 8).

    • Push the thumb safety leverfully down to put it in the “FIRE”position (FIGURE 9). This willallow the pistol to be fired whenthe grip safety is then firmlydepressed by gripping with the firing hand and pulling thetrigger rearward.

    • The magazine can be removedand installed in the pistolregardless of the position of the safety lever.

    • The slide can be manipulated toload (or unload)  the chamberregardless of the position of the manual thumb safety lever.

    • The slide can also be removedfrom the frame and re-installedonto the frame regardless of theposition of the manual thumbsafety lever.

    • The trigger of the M&P® 380 SHIELD™ EZ® with a manual thumbsafety can still be depressed (without firing the pistol) when themanual thumb safety lever is in the SAFE position.

    • Keep your finger away from the trigger unless you are in the actof firing.

    FIGURE 8

    FIGURE 9

    Manual thumb safety lever up in SAFE position

    Manual thumb safety lever down in FIRE position

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 16

    INSPECTING YOUR PISTOLWARNING: ALWAYS ENSURE THAT THE FIREARM ISUNLOADED BEFORE INSPECTING, DISASSEMBLING,ASSEMBLING OR  CLEANING AND  ALWAYS KEEP  THE

    MUZZLE  POINTED  IN  A  SAFE  DIRECTION. 

    • When you inspect your pistol,you should first check for yourself to ensure that it isunloaded. Never take any-one’s word for it.

    • As shipped from the factory,an empty chamber flag isused to indicate that no roundof ammunition is present inthe chamber (FIGURE  10).

    • Grasp the pistol with your fin-ger off the trigger and outsidethe trigger guard, point themuzzle in a safe direction,depress the magazine releaseand remove the magazinefrom the pistol (FIGURE 11).

    • Grasp the serrated sides ofthe slide from the rear withthe thumb and fingers asshown (FIGURE 12) andbriskly draw the slide fullyrearward in order to extractany cartridge from the barrelchamber and clear it from thepistol. Do not obstruct theejection port because doing socan interfere with completeejection of a cartridge from thepistol.

    • With the slide still held fullyopen, lock the slide in theopen position by allowing theslide to move slightly forwardfrom the rearmost positionwhile pressing upward on theslide stop (FIGURE 12).

    • Remove the empty chamberflag from the pistol (FIGURE13).

    • Before using your firearm forthe first time, it should becleaned.

    FIGURE 12

    FIGURE 11

    FIGURE 13

    Press

    RemoveMagazine

    FIGURE 10

    Empty Chamber Flag

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 17

    INSPECTING YOUR PISTOL CONTINUED

    • Check the barrel and magazine area visually for any ammunition(FIGURES 14 and 15).

    • Check the barrel visually for any bore obstructions. Remove anyobstructions that are found.

    • Examine the breech face (FIGURE 16) to ensure that the firingpin is not protruding from the breech face (FIGURE 17). If the fir-ing pin is protruding (FIGURE 18), do not attempt to load or firethe firearm. Bring the firearm to a gunsmith qualified to performservice on Smith &  Wesson® firearms.

    • You must follow this procedure every time a firearm leaves yourhand, is cleaned, handed to you or another person, transportedor stored.

    WARNING: NEVER RELY ON MECHANICAL FEATURESALONE. ONLY YOUR SAFE GUN HANDLING WILLENSURE THE SAFE USE OF YOUR FIREARM. THIS IS

    YOUR RESPONSIBILITY.

    FIGURE 14 FIGURE 15

    FIGURE 16

    FIGURE 17NOFiring PinProtruding

    FIGURE 18Firing PinProtruding

    Look Here

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • PREPARATION FOR FIRINGWARNING: THE FAILURE TO FOLLOW THESE FIREARMSAFETY REQUIREMENTS WILL CAUSE SERIOUS PER-SONAL INJURY OR DEATH TO YOU OR OTHERS.

    • ALWAYS TREAT ALL FIREARMS AS IF THEY ARE LOADED.

    • ALWAYS BE  SURE  THAT  THE  CHAMBER IS  CLEAR OF A CARTRIDGE, THE  MAGAZINE  IS  REMOVED  ORUNLOADED, AND  THAT  THE  FIREARM IS POINTING IN  A  SAFE  DIRECTION.

    • ALWAYS KEEP FINGERS AND OTHER PARTS OF YOURBODY AWAY FROM THE MUZZLE AND AWAY FROM THEPISTOL SLIDE AND EJECTION PORT.

    • ALWAYS WEAR ADEQUATE AND PROPER HEARING PRO-TECTION SPECIFIED FOR FIREARM USE to prevent perma-nent damage to your hearing. Make sure others who are near-by are wearing hearing protection as well.

    • ALWAYS WEAR SAFETY GLASSES SPECIFIED FORFIREARM USE, whether indoors or out. Safety glasses shouldprotect your eyes from the firing flash and particles associatedwith the discharge of ammunition. Failure to do so creates a riskof personal injury from particle or debris spitting or a ricochet.

    • ALWAYS BE ALERT AND ALWAYS FOLLOW THE SAFETYINSTRUCTIONS OF THE RANGE OFFICER. Never shoot ifyou are tired, cold or impaired in any way.

    • ALWAYS BE AWARE OF OTHER PEOPLE so that persons donot accidentally walk into the line of fire.

    • THE SHOOTER (AND ALL OTHERS IN THE SHOOTINGAREA) MUST ALWAYS BE IN A POSITION THAT IS OUT OFTHE LINE OF FIRE and are not within an area where theymay be struck by a ricochet or particles spitting from afirearm, or by ejected cases from some types of firearms.

    • NEVER SHOOT AT SURFACES THAT  MAY  CAUSE  A  RICOCHET.Always select a place to shoot that has a safe backstop, is free fromobstructions and has no surfaces which may cause a ricochet.

    • NEVER FIRE RANDOMLY  INTO THE SKY. Always select aplace to shoot that has a safe backstop.

    • NEVER USE ALCOHOL OR DRUGS BEFORE OR WHILESHOOTING OR  HANDLING  ANY  FIREARM.

    18

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • LOADINGWARNING: ALWAYS KEEP THE MUZZLE POINTED IN ASAFE DIRECTION.

    WARNING: M&P® 380 SHIELD™ EZ® PISTOLS WILLFIRE WITH THE MAGAZINE REMOVED. KEEP YOURFINGER OFF THE TRIGGER AND OUTSIDE OF THE

    TRIGGER GUARD UNTIL YOU HAVE MADE THE COMMIT-MENT TO FIRE.

    • Do not load the pistol until you have read and fully understandthis entire manual.

    • Do not load the pistol until you are ready to use it. Keep yourfinger off the trigger and outside the trigger guard until you areready to fire.

    • Never load your pistol until you are sure of your target, what isbeyond it and are fully prepared to fire.

    • If the magazine is removed with a round left in the chamber, besure to holster or otherwise safely secure the pistol under yourdirect control while the magazine is being reloaded.

    • Smith & Wesson has provided you with a magazine designed tooperate in your specific model of pistol. While your magazinemay be able to be inserted into another model pistol, it will onlyfunction properly in the specific model for which it wasdesigned. Do not interchange maga-zines from one model pistol to anothermodel pistol.

    • Follow instructions in this manual andany other specific instructions whichmay be marked onto, or accompany, amagazine. Failure to use the particulartype of Smith & Wesson magazinespecified for your model and caliber ofpistol may result in a malfunction.

    • Load the magazine by pulling down onthe load assist button enough to insertone cartridge at a time (FIGURES 19and 20).

    • Pull the load assist button down justfar enough to load one round at a time- as this helps maintain a consistent(orderly) stack within the magazine. If you pull the load assist button downtoo far and drop the cartridges in, theymay tip at the wrong angle.

    19

    FIGURE 20

    LoadAssistButton

    FIGURE 19

    Showing proper orientation of cartridges

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 20

    LOADING CONTINUED

    • Press the cartridge head (rearof cartridge) downward slightlyand slide the cartridge fullyunder the feed lips of the mag-azine until the cartridge is fullyagainst the rear wall of themagazine (FIGURE 21).

    • Repeat the procedure for thenumber of cartridges you wishto load, up to the magazinecapacity - which is marked onthe magazine tube. Do notattempt to load your magazinewith more than the specified number of cartridges becausedoing so can cause a feeding failure.

    • Inspect your pistol as previ-ously described in the“Inspecting Your Pistol” sec-tion. Hold the pistol in onehand with the muzzle pointingin a safe direction and withyour finger off the trigger andoutside the trigger guard.

    • With the slide locked open,insert the loaded magazineinto the magazine well (open-ing) of the pistol until it islocked in place (FIGURE  22).

    WARNING: VERIFY THAT THE FIRING PIN IS NOT PRO-TRUDING FROM THE BREECH FACE.

    WARNING: DO NOT USE EXCESSIVE UPWARD FORCEWHEN INSERTING A LOADED MAGAZINE INTO THE PIS-TOL. EXCESSIVE UPWARD FORCE COULD CAUSE THE

    SLIDE TO MOVE FORWARD, CHAMBERING A ROUND ANDMAKING THE PISTOL READY TO FIRE.

    NOTE: After inserting a magazine, always test to make sure it islocked in place by applying some removal pressure to the exposedportion of the magazine butt plate.

    • Pull the slide to the rear and then release it, allowing it to carryfully forward. This strips a cartridge from the magazine andseats it in the chamber of the barrel.

    FIGURE 21

    Cartridge retained by magazine feed lips

    FIGURE 22

    Insert magazineuntil it locks in place

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • LOADING CONTINUED

    WARNING: IF THE CARTRIDGE FAILS TO STRIP FROMTHE MAGAZINE OR FULLY SEAT INTO THE CHAMBER,IMMEDIATELY STOP THE LOADING PROCESS.

    REMOVE THE MAGAZINE, LOCK THE SLIDE OPEN AND VERIFY THAT THE CHAMBER IS EMPTY. REFER TO THE“INSPECTING YOUR PISTOL” SECTION OF THIS MANUAL.

    WARNING: ALWAYS LOAD A ROUND INTO THE CHAM-BER BY FEEDING IT FROM THE MAGAZINE. FAILURE TOFOLLOW THIS WARNING CAN RESULT IN SEVERE

    INJURY OR DEATH TO YOU OR OTHERS. NEVER ATTEMPT TOLOAD THE PISTOL BY INSERTING A ROUND INTO THE OPENEJECTION PORT.

    CAUTION: The pistol can now be fired by holding the grip firmly todepress the grip safety and pulling the trigger to the rear.

    • If you wish to restore the magazine in your pistol to its fullcapacity, put the safety lever (if your pistol is so-equipped) fullyupward in the SAFE position.

    • Depress the magazine release and remove the magazine from thepistol. Remember that there is a round in the chamber; therefore,the pistol should be holstered or safely secured during thisprocess without touching the trigger. Load one cartridge into themagazine to replace the one which was chambered when youallowed the slide to chamber a round.

    • Re-insert the loaded magazine into the magazine well of the pistoluntil it is locked in place. To make sure that the magazine is againfully and securely inserted, apply some removal pressure to theexposed portion of the magazine butt plate.

    • Your pistol and its magazine are now fully loaded and the pistolwill fire when the grip is held firmly to depress the grip safety and thetrigger is pulled to the rear. The manual thumb safety lever (if yourM&P® 380 SHIELD™ EZ® pistol is so-equipped) must be in thelowered “FIRE” position to allow the trigger to fire the pistol. Keepyour pistol pointed in a safe direction under all conditions andalways keep your finger or any other object off the trigger andoutside the trigger guard until you have made the commitment tofire.

    • Never leave a loaded firearm out of your direct control.

    21

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 22

    FIRINGWARNING: ALWAYS KEEP THE MUZZLE POINTED IN ASAFE DIRECTION.

    WARNING: UPON FIRING THE PISTOL OR RELEASINGTHE SLIDE FROM THE SLIDE STOP, THE SLIDE MOVESREARWARD OR FORWARD WITH SIGNIFICANT FORCE

    AND SPEED. TO AVOID INJURY, BE SURE NO PART OF YOURBODY IS IN THE PATH OF THE SLIDE’S TRAVEL.

    WARNING: WEAR EYE AND HEARING PROTECTION SPECIFIED FOR FIREARM USE EVERY TIME YOU DIS-CHARGE YOUR FIREARM. MAKE SURE OTHERS IN THE

    VICINITY OF WHERE YOU WILL BE SHOOTING DO SO AS WELL.

    WARNING: “STAGING”  THE TRIGGER VIOLATES ABASIC RULE OF FIREARM SAFETY WHICH WARNSYOU TO KEEP YOUR FINGER OUT OF THE TRIGGER

    GUARD UNTIL YOU HAVE MADE THE COMMITMENT TO FIRE.“STAGING” CREATES A SERIOUS RISK OF PERSONALINJURY OR DEATH SINCE IT MAY LEAD TO AN UNINTEN-TIONAL DISCHARGE.

    WARNING: DO  NOT  USE  ANY  ACCESSORY  OR  GRIPADD-ON  THAT  INTERFERES  WITH  THE  GRIP  SAFETYFUNCTION.

    • It has come to our attention that some users of Smith & Wessonhandguns may “stage” the trigger in anticipation of firing a shot.Staging is the act of pulling the trigger rearward – stopping justshort of – the point where the handgun fires. Such manipulationof the trigger can reduce the user’s control of the handgun andcan result in an unintentional discharge. Furthermore if the userdecides not to fire, release of the trigger from a position close tothe firing point in the staging process could result in an uninten-tional discharge.

    • To fire the pistol, theshooter must fully depressthe grip safety while hold-ing the pistol. FIGURE 23shows what the grip safe-ty looks like when it is fullydepressed. The proper firing hold is shown in FIGURE  24.

    FIGURE 23

    Showing thegrip safetydepressedfully to

    disengage

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 23

    FIRING CONTINUED

    • To ensure proper firing control andto fully depress the grip safety,grip the pistol firmly with theshooting hand as shown (FIGURE 24).

    • Keep the muzzle pointed in asafe direction and your fingeroutside the trigger guard untilyou are ready to fire. While hold-ing the grip firmly, pull the triggerfully to the rear. As the trigger isdrawn fully to the rear, the firingassembly is cycled, striking thecartridge primer and firing thecartridge.

    • Upon firing, the slide moves rearward with significant force (FIGURE  25), extracting andejecting the spent cartridge case.The slide then returns forwardunder spring pressure, feedingthe next cartridge from the mag-azine into the barrel chamber.

    • After firing a shot, you must allowthe trigger to move fully forwardbefore you can fire another shot.

    • This sequence can be repeated until the last round has beenfired, at which time the magazine follower exerts upward pres-sure on the slide stop causing it to engage the slide and to holdthe slide in the “open” position.

    CLEARING MISFIRESWARNING: IF YOUR HANDGUN GIVES ANY INDICATIONTHAT IT IS NOT PERFORMING PROPERLY OR THEOPERATION OF YOUR HANDGUN HAS CHANGED

    “THE WAY IT FEELS OR SOUNDS”, STOP FIRING. MAKESURE THE FIREARM IS POINTED IN A SAFE DIRECTION,UNLOAD THE FIREARM AND HAVE IT INSPECTED ANDTEST- FIRED BY A GUNSMITH QUALIFIED TO PERFORMSERVICE ON SMITH &  WESSON FIREARMS.

    FIGURE 25

    Don’t allow anything to interfere with slide movement when firing

    FIGURE 24

    The pistol must be gripped firmlyto disengage the grip safety

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 24

    CLEARING MISFIRES CONTINUED

    • If a cartridge fails to fire, the chamber must be manually cleared.

    • If your pistol is equipped with amanual thumb safety, place themanual safety lever up in theSAFE position (FIGURE 26).

    • Wait at least thirty seconds whilekeeping the muzzle pointed in asafe direction.

    • Keep your finger off the triggerand out of the trigger guard.

    • Press the magazine release andremove the magazine from thepistol (FIGURE 27).

    • Grasp the serrated sides of theslide from the rear and brisklypull the slide fully rearward toeject the misfired round. Do notobstruct the ejection port, anddo not attempt to catch theround by placing your hand overthe ejection port (FIGURE 28).

    WARNING:  M&P® 380SHIELD™ EZ® PISTOLSARE DESIGNED TO BE

    ABLE  TO FIRE WHEN THE MAGA-ZINE IS REMOVED. THEREFORE, IF THE MAGAZINE ISREMOVED FROM THE PISTOL AND THERE IS A LOADEDROUND IN THE CHAMBER, IT WILL FIRE IF THE GRIP  SAFETYIS  DEPRESSED  AND  THE  TRIGGER IS PULLED.

    • Lock the slide in the open posi-tion by allowing the slide to move slightly forward from therearmost position while pressing upward on the slidestop (FIGURE  29).

    • You are now able to safely checkthe barrel chamber and bore forany obstructions. Remove anyobstruction that is found.

    FIGURE 29

    FIGURE 28

    FIGURE 27

    Press

    FIGURE 26

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 25

    UNLOADINGWARNING: ALWAYS KEEP YOUR PISTOL POINTED IN ASAFE DIRECTION. ALWAYS KEEP YOUR FINGER OFFTHE TRIGGER AND OUTSIDE THE TRIGGER GUARD

    WHEN  UNLOADING.

    •  If your pistol is equipped with amanual thumb safety, place themanual thumb safety lever up inthe SAFE position (FIGURE 30).

    • Depress the magazine releaseand remove the magazine (FIGURE 31).

    • With the muzzle pointed in a safedirection, and your finger off thetrigger and outside the triggerguard, grasp the serrated sidesof the slide from the rear with thethumb and fingers (FIGURE 32)and briskly draw the slide fullyrearward in order to extract anycartridge from the chamber andclear it from the pistol.

    • Lock the slide open by allowingthe slide to move slightly forwardfrom the rearmost position whilepressing upward on the slidestop (FIGURE 33). Do notobstruct the ejection portbecause doing so can interferewith ejection of a cartridge.Visually check the chamber to besure it is empty (FIGURE 34a).

    • Look into the chamber and downthrough the magazine well. Verifythat no ammunition remains inthe pistol (FIGURE 34b).

    FIGURE 31

    FIGURE 33

    FIGURE 34a

    Press

    FIGURE 32

    FIGURE 34b

    FIGURE 30

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 26

    UNLOADING CONTINUED

    • Unload the magazine by holdingit with the bullet end of the cartridge pointing away from youand pressing each cartridgedown at the rear and forward,out of the magazine as shown(FIGURE 35).

    NOTE:  It may be helpful to pulldown on the load assist button alittle bit to take the tension off eachcartridge as you remove them (upand forward) from the magazine(FIGURE 36).

    FIELD STRIPPING /DISASSEMBLY

    WARNING: ALWAYS KEEP YOUR PISTOL POINTED IN ASAFE DIRECTION. ALWAYS KEEP YOUR FINGER OFFTHE TRIGGER AND OUTSIDE THE TRIGGER GUARD

    WHEN  DISASSEMBLING.

    WARNING:  ALWAYS FOLLOW THE FIELD STRIPPINGINSTRUCTIONS EXACTLY. NEVER DO ANYTHINGBEYOND WHAT YOU ARE SPECIFICALLY INSTRUCTED

    TO DO IN THIS MANUAL. NEVER ALTER OR MODIFY THEPARTS IN YOUR PISTOL.

    WARNING:  WEAR SAFETY GLASSES EVERY TIME YOUASSEMBLE OR DISASSEMBLE YOUR FIREARM.

    •  If your pistol is equipped with amanual thumb safety, place themanual thumb safety lever up inthe SAFE position (FIGURE 37).

    FIGURE 35

    Press down slightly & forward

    FIGURE 36

    Hold load assistbutton down

    slightlywhile

    removingcartridges

    FIGURE 37

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • FIELD STRIPPING DISASSEMBLY CONTINUED

    • Depress the magazine releaseand remove the magazine (FIGURE 38).

    • With the muzzle pointing in asafe direction, and with your fin-ger off the trigger and outsidethe trigger guard, grasp the ser-rated sides of the slide from therear with the thumb and fingers(FIGURE 39) while holding thefirearm in an upright position,and briskly draw the slide fullyrearward in order to extract anycartridge from the barrel cham-ber and clear it from the pistol.

    • Lock the slide open by holding it fully rearward and pressing up on the slide stop lever (FIGURE 40).

    • Make certain that the pistol isclear of any ammunition (FIGURES 41 and 42).

    WARNING: DO NOTALTER, MODIFY ORREPLACE ANY OF THE

    PARTS OF YOUR FIREARMUNLESS THIS WORK IS PER-FORMED BY A QUALIFIED GUN-SMITH USING GENUINE SMITH &  WESSON PARTS. IF YOU DO OTHERWISE,IMPROPER FUNCTIONING MAYOCCUR AND SERIOUS INJURYMAY RESULT.

    27

    FIGURE 39

    FIGURE 38

    FIGURE 40

    FIGURE 41

    Press

    FIGURE 42

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 28

    FIELD STRIPPING DISASSEMBLY CONTINUED

    • Rotate the takedownlever down to the 6 o’clock position(FIGURE 43).

    • Close the slide bygrasping the serratedsides and drawing itrearward (FIGURE 44),until the slide stop dis-engages, then carefullyallow the slide to moveforward to it’s closedposition.

    • Remove the slide fromthe frame by pushing itforward with yourthumb (FIGURE 45).

    • Retain control of therecoil spring when theslide is removed fromthe frame (FIGURE 46).

    WARNING: THERECOIL SPRINGIS UNDER PRES-

    SURE. CONTROL THESPRING SO THAT ITDOES NOT FLY OUTAND CAUSE INJURY.

    • FIGURE  47 shows therecoil spring assemblyin relation to the barrellug and slide.

    FIGURE 47

    FIGURE 44

    FIGURE 45

    FIGURE 46

    FIGURE 43

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 29

    FIELD STRIPPING DISASSEMBLY CONTINUED

    • Remove the recoilspring assembly fromthe barrel lug and slideby compressing thespring slightly and lift-ing it out (FIGURE 48).

    • Remove the barrelfrom the slide bygrasping the barrel bythe lug and lifting upand back (FIGURE 49).

    • FIGURE 50 shows thepistol field stripped forcleaning.

    WARNING: NEVER DISASSEMBLE YOUR HANDGUNBEYOND THE FIELD STRIPPING PROCESS OUTLINED INTHIS MANUAL. NEVER MANIPULATE ANY INTERNAL

    COMPONENTS BEYOND WHAT YOU ARE SPECIFICALLYINSTRUCTED TO DO IN THIS MANUAL SINCE THIS MAYAFFECT THE RELIABILITY, FUNCTIONING AND SAFETY OFYOUR HANDGUN.

    WARNING: DO NOT DRY FIRE YOUR M&P® 380 SHIELD™

    EZ® PISTOL WHILE THE SLIDE IS REMOVED. DOING SOCAN RESULT IN DAMAGE TO THE HAMMER OR OTHER

    INTERNAL PARTS.

    FIGURE 48

    FIGURE 49

    FIGURE 50

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 30

    LUBRICATION• There are several lubrication points (FIGURES 51 and  52) where

    a single drop of high-quality firearms lubricant should beapplied. This will ensure proper lubrication. Care should be takennot to over-lubricate. Excess lubricant can collect large quanti-ties of unburned powder and carbon residue, which could inter-fere with proper functioning of the pistol.

    FIELD STRIPPING / ASSEMBLYWARNING: ALWAYS FOLLOW THE FIELD STRIPPINGINSTRUCTIONS EXACTLY. NEVER DO ANYTHINGBEYOND WHAT YOU ARE SPECIFICALLY INSTRUCTED

    TO DO IN THIS MANUAL. NEVER ALTER OR MODIFY THEPARTS IN YOUR PISTOL.

    WARNING:   WEAR SAFETY GLASSES EVERY TIME YOUASSEMBLE OR DISASSEMBLE YOUR FIREARM.

    • Replace the barrel into the slideas shown (FIGURE 53). Start themuzzle of the barrel into the holeat the front of the slide and thentip the rear of the barrel downinto position.

    NOTE: The recoil spring assemblyis “keyed” to be oriented in aspecific manner. When installingthe recoil spring assembly, alignthe front of the shaft with theopening in the front of the slide as shown (FIGURE 54).

    FIGURE 52FIGURE 51

    FIGURE 53

    FIGURE 54

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 31

    FIELD STRIPPING / ASSEMBLY CONTINUED

    • Reinstall the recoil spring/guiderod assembly to its position withthe rear of the assembly bearingagainst the barrel lug in thenotch (FIGURE 55).

    • Make sure that the recoilspring/guide rod is properly centered and is clipped into thenotch on the barrel lug (FIGURES 56 and  57).

    NOTE: To facilitate installing theslide assembly onto the frame,make sure the hammer is in the“cocked” position. If the hammer is visible above the frame (FIGURE 58), push it down andback until it is cocked as shown(FIGURE 59).

    NOTE: Do not depress the grip safety (FIGURE 60) as this causes the firing pin plunger lever to interfere with the slide as it isinstalled. Keeping tension off of the grip safety allows the firing pinplunger lever to remain below the frame when installing the slide(FIGURE 61).

    FIGURE 56

    FIGURE 57

    FIGURE 55

    FIGURE 60

    FIGURE 59FIGURE 58

    FIGURE 61

    Do not depress the grip safety when installing the slide.

    CORRECTINCORRECT

    HAMMER IN FIRED POSITION

    Grip safety not

    depressed when

    installing the slide.

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 32

    FIELD STRIPPING / ASSEMBLY CONTINUED

    • While retaining therecoil spring in position,push the slide assemblyonto the frame rails (FIGURE 62).

    • Continue to push theslide back and ontoframe rails (FIGURE 63).

    • Pull the slide fully rearward andlock it open by pressing up onthe slide stop lever (FIGURE64).

    • Once the slide is fully rearwardand locked open, rotate thetakedown lever 90 degreescounter-clockwise (FIGURES65 and  66).

    NOTE: If the takedown leverbinds and doesn’t lock into a hor-izontal position, rotate the leverback down and re-seat the slideagain to align the components.After locking the slide to the rearagain, rotate the takedown leverto the position shown.

    • Close the slide by grasping theserrated sides and drawing itrearward (FIGURE 67), until theslide stop disengages, thenallow the slide to move forwardto it’s closed position.

    FIGURE 66

    FIGURE 67

    FIGURE 64

    FIGURE 63

    FIGURE 62

    FIGURE 65

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 33

    MAGAZINEWARNING: WEAR SAFETY GLASSES EVERY TIME YOUASSEMBLE OR DISASSEMBLE YOUR MAGAZINE.

    WARNING: THE MAGAZINE SPRING IS UNDER PRES-SURE. CONTROL THE SPRING AND FOLLOWER SOTHAT THEY DO NOT FLY OUT AND CAUSE INJURY.

    • FIGURE  68 showsthe component partsthat make up themagazine.

    MAGAZINE 

    DISASSEMBLY

    • Using a small tool like the hex wrenchthat comes in the box with the pistol,depress butt plate catch through thehole in the butt plate (FIGURE 69).Slide the butt plate forward a little bitwhile holding the catch down.

    • Once the catch is unlocked, slide thebutt plate off of the tube slowly whilecontrolling the butt plate catch in thetube against spring pressure (FIG-URES 70 and 71).

    • Remove butt plate catch and springout through bottom of the tube.

    FIGURE 69

    FIGURE 70

    FIGURE 71 Hold catchagainstspring

    pressure

    TubeSpring

    Butt Plate Catch

    Butt Plate

    Follower

    FIGURE 68

    Load Assist Button

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 34

    MAGAZINE CONTINUED

    • Slide the follower and load assist button down to the bottom ofthe tube where the wider hole (FIGURE 72) will allow the loadassist button to be removed from the side of the magazine tubewhere the hole matches that shape of the load assist button(FIGURE 73).

    • The follower can then beremoved from the bottom of the magazine tube.

    •  FIGURE 74 shows the magazinedisassembled for cleaning.

    MAGAZINE ASSEMBLY

    • Install the follower into the maga-zine tube from the bottom.

    • Insert the load assist button fromthe side of the magazine tubeand slide into the follower. Thehole in the follower should line upwith the shaped hole in the tube.

    • Insert the magazine spring andbutt plate catch into the tubefrom bottom of magazine tube inthe same orientation as theywere in when they were removedduring disassembly (FIGURE  74).

    Tube

    Spring

    Butt Plate Catch

    ButtPlate

    Follower FIGURE 74

    LoadAssistButton

    FIGURE 72

    FIGURE 73

    Raised Boss

    This hole accepts the raised boss on the butt plate catch to secure butt plate

    M&P_SHIELD_380_EZ_080118_3008139.Qxp_M&P SHIELD 380 Manual 8/27/18

  • 35

    MAGAZINE CONTINUED

    • The magazine spring is reversible(top to bottom) but wheninstalling it into the magazinetube, keep the “uphill” slanttoward the front of the magazineas shown (FIGURE 75).

    NOTE: With the raised boss of thebutt plate catch (FIGURE 76)toward the bottom of the maga-zine, align the tab at the front ofthe butt plate catch with thecutout in the front of the magazinetube (FIGURE  77) when reassem-bling. If the butt plate catch is notaligned this way, the raised bosson the magazine catch won’tengage the hole in the butt plateand lock in.

    • While holding butt plate catch inthe tube, slide the butt plate ontothe tube flanges until the raisedboss on the butt plate catchengages the hole in the buttplate. An audible “click” will gen-erally indicate that the parts arelocked in place.

    • The longer side of the LoadAssist Button goes on the leftside - as viewed from the rear ofthe magazine (FIGURES  78 and79).

    • Check that the butt plate is“locked” in place by applying atug to the butt plate.

    FIGURE 79

    LoadAssistButtonin place

    FIGURE 78

    LoadAssistButtonremoved

    FIGURE 75

    Uphillslanttowardfront ofmagazine

    tube

    FIGURE 77

    Align in

    notch

    FIGURE 76

    Showingproper

    orientation

    RaisedBoss

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    REVERSIBLEMAGAZINE RELEASE

    NOTE: Read through this entire section before attempting to reverseyour magazine release to help understand what needs to be done.After reading all the instructions, then proceed from the beginning.

    • The magazine release can be installed to operate from the right orleft side. To reverse the magazine release, follow these instructions:

    WARNING: ENSURE THAT YOUR FIREARM ISUNLOADED BEFORE BEGINNING TO DISASSEMBLE  IT. 

    WARNING: WEARSAFETY GLASSESEVERY TIME YOU

    ASSEMBLE OR DISASSEMBLEYOUR FIREARM  ANDATTEMPT  CLEANING, MAIN-TENANCE OR  ADJUSTMENT.

    • Field strip the pistol asdetailed earlier in this manual.

    • The spring rod that retains themagazine release is locatedinside the magazine welltoward the front (see FIG-URES 80 and 83).

    • FIGURE  81 shows the maga-zine release removed from thepistol for clarity.

    • The textured side of the mag-azine release is the surfaceyou push on to free the magazine from the pistol.

    • From the top of the frame,carefully pry the spring rod outof its retaining notch as shown(FIGURES  83 and 84).

    • When installing the magazinerelease, the textured sideshould on the side of the pis-tol that you want to push onto release the magazine (FIGURE 82).

    FIGURE 80

    FIGURE 81

    Spring rodretainingnotch

    Move the spring rod carefully around this “leg”of the mag release whenremoving and installing it.

    FIGURE 82

    Push on texturedside to release

    magazine

    Textured end

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    REVERSIBLE MAGAZINE RELEASE CONTINUED

    FIGURE 83

    Use a long,slenderscrewdriverfrom the top of theframe open-ing to movethe springrod out of the retainingnotch.

    Spring rod

    LOOKING DOWN INTO MAGAZINE WELL

    REAR OF FRAME

    FIGURE 84

    Spring rod

    LOOKING DOWN INTO MAGAZINE WELL

    REAR OF FRAME

    Showing thespring rodout of theretainingnotch.

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    REVERSIBLE MAGAZINE RELEASE CONTINUED

    • When pulling the magazinerelease out of the frame, pull itout partially and then rotate it90 degrees (FIGURE  85) tomake it easier to get the springrod around the “leg” of themagazine release.

    • FIGURE 86 shows the springrod from the side with the mag-azine release removed from theframe.

    • Insert the magazine releasefrom the side you want andagain, rotate the magazinerelease 90 degrees after par-tially inserting it into the frame.

    • Using a small screwdriverblade, carefully pry the springrod from the opposite side ofthe frame around the “leg” ofthe magazine release when re-installing it.

    NOTE: Be careful to not bendthe magazine spring rod exces-sively - as damage may result.

    FIGURE 86

    Showing the sideview of the spring

    rod with the magazine release

    removed

    FIGURE 85

    Rotate magazinerelease 90 degrees

    upon partial removal to aid inworking the springrod around the “leg”

    FIGURE 88

    Reinsert magazinerelease and move

    spring rod back intoretaining notch.

    Spring rod clippedinto retaining notchonce magazine

    release is installed

    FIGURE 87

    With magazinerelease rotated 90degrees, work

    spring rod aroundupturned “leg”

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  • REVERSIBLE MAGAZINE RELEASE CONTINUED

    • Push the magazine release into the frame while working the springrod into the retaining notch (FIGURES 87 and 88).

    • Once the magazine release is installed, insert an unloaded maga-zine into the pistol and check the magazine release for properfunction.

    SIGHT ADJUSTMENTWARNING:  ENSURE THATYOUR PISTOL  AND  MAGA-ZINE ARE COMPLETELY

    UNLOADED BEFORE ATTEMPTINGTO  ADJUST THE  REAR  SIGHT.

    • The rear sight (FIGURE  89)  isadjustable for windage only.Windage is the side to side adjust-ment of where your bullet hits inrelation to where you are aiming. To adjust, move the rear sight in thedirection you wish the group tomove on the target. For example, ifthe group should move to the right,move the rear sight to the right.

    • The rear sight is secured in positionwith a screw that uses a 3/32˝ hexwrench (FIGURE 90). A hex wrenchis included in the box from the fac-tory.

    • To gain access to the rear sightlock screw, the slide must belocked open. Ensure that the pistoland magazine are completelyunloaded. It is best to leave theempty magazine in place to helpkeep the slide from closing duringthis procedure.

    • Loosen the screw slightly (FIGURE91) to allow the rear sight to bemoved in the desired direction,then tighten the screw in the newposition.

    39

    FIGURE 89

    FIGURE 91

    FIGURE 90

    Rear sight lock screw

    Loosen

    Tighten

    Move rear sight left tomake bullet strikes move

    left on target

    Move rear sight right tomake bullet strikes move

    right on target

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    CLEANING AND MAINTENANCEWARNING: ENSURE THAT YOUR FIREARM IS UN-LOADED BEFORE BEGINNING TO CLEAN IT.  (SEE“INSPECTING YOUR FIREARM”  SECTION). ALWAYS

    FOLLOW THE RULES OF SAFE GUN HANDLING.

    WARNING: WEAR SAFETY GLASSES EVERY TIME YOUASSEMBLE OR DISASSEMBLE YOUR FIREARM  ANDATTEMPT  CLEANING  OR  MAINTENANCE.

    • Before using your firearm for the first time, it should be cleaned.

    • Your firearm was treated at the factory with either a preservativeor oil to protect it against corrosion during shipping and storage.

    • Preservative and oil should be wiped from the bore, chamberand exposed areas using a clean swab or patch before usingthe firearm.

    CAUTION: Never disassemble your firearm beyond the instruc-tions in the Field Stripping and Inspection sections of this manual.

    • Purchase cleaning supplies from your firearms dealer that arespecifically designated for your type and caliber of firearm. Manysuppliers offer these in kit form for your convenience.

    • Follow the instructions provided with your cleaning supplies.

    NOTE: A basic firearm cleaning kit should include: a brass borebrush and a cleaning jag of appropriate size for the bore beingcleaned,  high-quality gun cleaning solvent and gun oil/lubricant,cotton cleaning patches and a cleaning rod that is long enough to push the brush and jag completely through the barrel.

    • Remove excessive firing residue from the bore and chamberusing a properly fitted brass brush dipped in gun cleaning sol-vent. Finish the bore cleaning process by running a dry cottoncloth patch through the bore and chamber to remove residueand solvent.

    • Clean the exterior of the firearm using a non-abrasive cleaningcloth.

    • After cleaning, lightly coat the metal parts, internal and externalwith a high quality gun oil.

    • Whenever your firearm has been exposed to sand, dust,extreme humidity, water or other adverse conditions, it must becleaned and lubricated.

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    CLEANING AND MAINTENANCE CONTINUED

    WARNING:  ALWAYS HAVE ADEQUATE VENTILATION.CLEANING FIREARMS IN POORLY VENTILATED AREAS,DISCHARGING FIREARMS, OR HANDLING AMMUNITION

    MAY RESULT IN EXPOSURE TO LEAD AND OTHER SUB-STANCES KNOWN TO CAUSE BIRTH DEFECTS, REPRODUCTIVEHARM, AND OTHER SERIOUS PHYSICAL INJURY. WASH HANDSTHOROUGHLY AFTER EXPOSURE.

    CAUTION: Always follow the instructions provided with your guncleaner and gun lubricant.

    CAUTION: Some cleaners can cause damage to your firearms.You should avoid prolonged solvent immersion and prolongedultrasonic cleaning of your firearm. Choice of solvent should berestricted to those products specifically developed for firearmsmaintenance. Damage to a firearm’s finish may occur if these cau-tions are ignored. Ammoniated solvents or other strong alkalinesolvents, should not be used on any Smith & Wesson firearm.

    • Cleaning is essential to ensure the proper functioning of yourfirearm.

    • Your firearm is a precision instrument. To ensure reliable functionit is necessary to follow a routine maintenance procedure. Afterfiring your firearm, be sure to unload it following the procedureoutlined in the section entitled “Inspecting Your Firearm” beforeperforming any cleaning or maintenance procedure.

    • Remove any gun cleaning solution, oil and fingerprints from theoutside surfaces of the firearm. (Finger moisture, if left, couldstart a corrosion process).

    WARNING: NEVER MANIPULATE, ADJUST OR CHANGEANY OF THE INTERNAL COMPONENTS OF YOURFIREARM UNLESS SPECIFICALLY DIRECTED TO DO SO

    IN THIS MANUAL. IMPROPER MANIPULATION OF ANY INTER-NAL COMPONENT MAY AFFECT THE SAFETY AND RELIABILITYOF YOUR FIREARM AND MAY CAUSE SERIOUS INJURY ORDEATH.

    WARNING: ANY MAINTENANCE OR SERVICE NOT SPECIFIED IN THIS MANUAL MUST BE PERFORMED BY A QUALIFIED GUNSMITH USING GENUINE SMITH &

    WESSON PARTS. IF YOU DO OTHERWISE, IMPROPER FUNC-TIONING OF YOUR FIREARM MAY OCCUR AND SERIOUSINJURY OR DEATH MAY RESULT.

    • If your firearm will be used in a cold climate, be sure to use anoil of an appropriate weight so that it will not congeal in coldtemperatures, causing the interaction of important parts to beslowed or halted.

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    CLEANING AND MAINTENANCE CONTINUED

    MAINTENANCE BEFORE STORAGE

    • When storing, do not encase your firearm in anything that willattract or hold moisture, for example, leather or heavy cloth. Also,do not store guns with a plug inserted in the barrel for this can bea contributing factor to moisture accumulation. If your firearm is tobe stored for an extended period, the bore, chambers and internalworking mechanism should be oiled with a high quality lubricatingoil or preservative intended for firearms. The external workingmechanisms and barrel should be coated with an anti-rust oil.Before using your firearm again, be sure to clean it. Every time youclean your firearm, check it for signs of wear. If wear is noted, donot use the firearm. Return it to Smith & Wesson for service orhave it checked by a qualified gunsmith.

    LIMITED WARRANTY For Owners Within The United States.

    This warranty is granted by Smith & Wesson Corp. This warrantyis effective from the date of purchase and applies to the originalowner of any firearm. With respect to such firearms, this warran-ty supersedes any and all other warranties.

    Smith & Wesson firearms are warranted to be free from defectsin material and workmanship. Any such defects of which Smith & Wesson receives written notice within one year from the date of purchase by the original owner, will be remedied bySmith & Wesson without charge within a reasonable time aftersuch notification and delivery of the firearm as provided below.

    In the event of an emergency (repairs needed by law enforce-ment, an upcoming match or hunting trip), call 1-800-331-0852,ext. 4125 and ask for 911 Priority Repair Service. This allows youto speak with a Smith & Wesson representative. Immediatelyupon receipt, your firearm will be assigned to a gunsmith. Afterthe work is completed, we will return your Smith & Wessonfirearm via overnight delivery.

    To submit a warranty claim please see the "Contact and ShippingInformation" below for details. In addition to the requested infor-mation, please include a copy of the bill of sale in the owner'sname, or a copy of the ATF Form 4473 indicating date of purchase.It is always important that the owner comply with all applicablefederal, state and local laws and regulations.

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    LIMITED WARRANTY CONTINUED

    Warranty claims should state the model and serial number of thefirearm concerned and the description of the difficulty experi-enced. It is recommended that shipments be insured by theowner, since Smith & Wesson will accept no responsibility forloss or damage in transit. Transportation and insurance chargesfor return to owner will be paid by Smith & Wesson if the claim iscovered by the warranty.

    UNDER NO CIRCUMSTANCES SHALL SMITH & WESSON BERESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAM-AGES WITH RESPECT TO ECONOMIC LOSS, INJURY, DEATHOR PROPERTY DAMAGE, WHETHER AS A RESULT OFBREACH OF THIS WARRANTY, NEGLIGENCE OR OTHERWISE.

    Some states do not allow the exclusion or limitation of incidentalor consequential damages, so the above limitation or exclusionmay not apply to you.

    Smith & Wesson will not be responsible for:

    • Defects or malfunctions resulting from careless handling,unauthorized adjustments or modifications made or attempt-ed by anyone other than a qualified gunsmith following Smith& Wesson authorized procedures, or failure to follow the dis-assembly instructions in the Smith & Wesson manual.

    • Use of defective or improper ammunition, corrosion, neglect,abuse, ordinary wear and tear, or unreasonable use.

    • Criminal misuse, negligence or use under the influence ofdrugs or alcohol.

    Smith & Wesson’s Lifetime Service Policy begins after the war-ranty period has expired. Smith & Wesson will repair, withoutcharge, for the lifetime of the original owner, any Smith & Wessonhandgun purchased on or after February 1, 1989, and anyM&P15 series rifle, that is found to have a defect in material orworkmanship. Eligibility for this Lifetime Service Policy requiresreturning the Product Registration Card within 30 days of pur-chase. The Lifetime Service Policy covers functional defects; itdoes not include the firearm’s finish, grips, magazines or sights.The Lifetime Service Policy is in addition to and not an extensionof the Smith & Wesson Warranty.

    This warranty gives you specific legal rights. You may also haveother rights that vary from State to State.

    NOTE: All liability is excluded in the event that the instructions inthe Smith & Wesson manual are not observed.

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    CONTACT AND SHIPPINGINFORMATION

    For Owners Within The United States

    NOTE: A Return Merchandise Authorization (RMA) is the first stepin the process of returning a product in order to receive a repair,replacement or refund. Please contact Smith &  Wesson’s CustomerService Dept. (via e-mail: [email protected] or by phone at800-331-0852 ext. 4125) to obtain authorization to return yourfirearm so we can process it quickly and efficiently. The RMA num-ber that is supplied by Smith & Wesson must be displayed on theoutside of the returned product's packaging; returns without anRMA number will be routed differently which will result in delayedprocessing.

    The Return Merchandise Authorization (RMA) process allowsSmith & Wesson an opportunity to try to diagnose and correct acustomer's concerns with the product (such as ammunition prob-lems) before it is returned. Accordingly, please contact us beforereturning your Smith &  Wesson firearm.

    CONTACT CUSTOMER SERVICETel: 800-331-0852 ext. 4125

    E-mail: [email protected]

    RETURNS - FOR  SERVICE

    ALL  SMITH & WESSON  FIREARMS

    Smith & Wesson2100 Roosevelt AvenueSpringfield, MA 01104

    Should your Smith & Wesson firearm require service, it should

    be returned to the Smith & Wesson factory.

    • Call or e-mail the Customer Service Dept. for authorization

    and shipping instructions.

    • Ensure that the firearm is unloaded.

    • Do not attempt to ship a firearm via US Postal Service;

    only federally licensed dealers may ship a firearm by US

    Postal Service.

    • DO NOT SHIP ANY AMMUNITION.

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    CONTACT AND SHIPPING CONTINUED

    • Enclose a letter which includes your full name and address (noP.O. Boxes, please), daytime telephone number, e-mail address,the serial number of the firearm, and details of the problemexperienced (stating the brand and type of ammunition usedwhen the problem occurred) or work desired.

    • Record the serial number before shipping, in case you wish tocheck on the repair status of your firearm.

    • Please remove all custom parts and accessories, such as specialsights and optics, or holsters from your firearm before returning.

    • Place the firearm in its original case or in a similarly secure con-tainer and pack it securely.

    • The package must NOT bear any markings which indicate theidentity of the contents.

    • It is most important that you comply with federal, state, and locallaws and regulations. The following guidelines are meant to help,but you must seek assistance from the appropriate authorities ifnecessary.

    • If your firearm must be replaced, it may be necessary to ship thereplacement to a dealer rather than directly to you. You will berequested to furnish a signed FFL (Federal Firearms License)from your dealer in such an instance.

    • Warranty repair work will begin upon receipt and examination ofthe firearm. In the case of repairs or work not covered by thewarranty, a quotation covering the cost of the work plus roundtrip transportation charges will be sent to you. Repairs or modifi-cation will be scheduled upon receipt of payment.

    • A parts list can be obtained by contacting Smith & Wesson Customer Service.

    WARNING: YOU MAY PURCHASE ACCESSORIES FORYOUR SMITH & WESSON FIREARM. YOU MUST HAVESOME OF THESE PARTS INSTALLED BY A GUNSMITH

    QUALIFIED TO PERFORM SERVICE ON SMITH & WESSONFIREARMS.YOU MUST NEVER ATTEMPT TO MODIFY YOURFIREARM OR INSTALL REPLACEMENT PARTS IN YOURFIREARM. ALWAYS USE A QUALIFIED SMITH & WESSONGUNSMITH EVEN IF THE REPAIR SEEMS TO BE SIMPLE.

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    CUSTOM SERVICE• We understand that Smith &  Wesson  gun owners may want

    to enhance their guns with custom gunsmithing, refinishing oraccessories. Our gunsmiths offer specialized services and exclusive products to enhance your shooting experience.

    • Accessories for your Smith & Wesson firearm are available fromyour local Smith & Wesson Stocking Dealer, or directly fromSmith & Wesson.

    • Contact the Customer Service Department at 1-800-331-0852,ext. 4125 for information about these services.

    When ordering directly from the factory, please provide thefollowing information:

    • Model Number • Dash Number• Serial Number• Approximate date of purchase• Complete Return Address• VISA/Discover/MasterCard Number & Expiration Date• For Foreign Orders Only, Fax Number or E-mail Address

    INTERNATIONALWARRANTY CENTERS

    For Owners Outside The United States

    NOTE: Addresses and contact information for InternationalWarranty Centers is available on the Smith & Wesson website at www.smith-wesson.com or by calling Customer Service toll-free at 1-800-331-0852 ext 4125.

    PATENT INFORMATION• This product may be covered by one or more patents.

    Visit www.smith-wesson.com for virtual patent information.

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  • 47

    This handgun is not equipped with a device that fully blocks use byunauthorized users. More than 200,000firearms like this one are stolen fromtheir owners every year in the UnitedStates. In addition, there are more than athousand suicides each year by youngerchildren and teenagers who get access tofirearms. Hundreds more die fromaccidental discharge. It is likely thatmany more children sustain seriouswounds or inflict such woundsaccidentally on others. In order to limitthe chance of such misuse, it isimperative that you keep this weaponlocked in a secure place and take othersteps necessary to limit the possibility oftheft or accident. Failure to takereasonable preventative steps may resultin innocent lives being lost, and in somecircumstances may result in your liabilityfor these deaths.

    The certification below is required only for handguns sold in theUnited States with a barrel length shorter than 3”.Smith & Wesson Corp. hereby certifies average accuracy test resultsfor all new handguns with a barrel shorter than 3” as follows:

    7 yards 14 yards 21 yards 1.7” 3.9” 6.3” This certification is based on tests conducted by Smith & WessonCorp. using a fixed handgun rest and firing ammunition manufactured by a member of the Shooting Arms and AmmunitionManufacturers Institute (SAAMI) as defined in ANSI/SAAMI Z299.3-1993.This certification represents actual tests based on several hand-guns, selected at random. Your particular handgun may have accu-racy better than the results stated in this certification.

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  • 48

    BATTERY WARNINGS WARNING: IF A BATTERY OPERATED ACCESSORY ORATTACHMENT (I.E. LASER, OPTICAL SIGHT OR FLASH-LIGHT, ETC.) IS SUPPLIED OR USED WITH THIS

    FIREARM, THE FOLLOWING WARNINGS AND INSTRUCTIONSMUST BE ADHERED TO.

    WARNING: KEEP BATTERIES AWAY FROM CHILDREN.THERE IS A CHEMICAL BURN HAZARD ASSOCIATEDWITH BATTERIES.

    WARNING: IF A NEW OR USED LITHIUM BUTTON/COINCELL BATTERY IS SWALLOWED OR ENTERS THE BODY,IT CAN CAUSE SEVERE INTERNAL BURNS AND CAN

    LEAD TO DEATH IN AS LITTLE AS 2 HOURS. ALWAYS COM-PLETELY SECURE THE BATTERY COMPARTMENT. IF THE BAT-TERY COMPARTMENT DOES NOT CLOSE SECURELY, STOPUSING THE PRODUCT, REMOVE THE BATTERIES, AND KEEP ITAWAY FROM CHILDREN. IF YOU THINK BATTERIES MIGHTHAVE BEEN SWALLOWED OR PLACED INSIDE ANY PART OFTHE BODY, SEEK IMMEDIATE MEDICAL ATTENTION.

    • When used correctly, batteries provide a safe and dependablesource of portable power. However, misuse or abuse may result inleakage, fire, or explosion.

    • Batteries can explode or leak and cause burns if installed back-wards, disassembled, charged, or exposed to water, fire or hightemperature.

    • Always take care to install your batteries correctly observing the“+” and “-” marks on the battery and the device.

    • Always replace the whole set of batteries at one time, taking carenot to mix old and new batteries, or batteries of different types.

    • Store unused batteries in their original packaging and away frommetal objects that may short-circuit them.

    • Remove discharged batteries from equipment promptly to avoidpossible damage from leakage.

    • Never dispose of batteries in fire. (Failure to observe this precau-tion may result in an explosion.)

    • The batteries are supplied in a charged state and are not designedfor recharging. Recharging may cause leakage, fire, or explosion.

    • The batteries should be disposed of properly, including keepingthem away from children.

    • Dispose of used batteries immediately. Even used batteries maycause injury.

    Smith & Wesson2100 Roosevelt Avenue • Springfield, MA 01104

    www.smith-wesson.com

    p/n 3008139 REV:M&P_380 SHIELD_EZ_080118

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