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LOVELY PROFESSIONA L UNIVERSITY JALANDHAR PROJECT ON IPD MEDICAL RECORD SYSTEM SUBMITTED TO: SUBMITTED BY: DAYANAND MEDICAL COLLEGE & HOSPITAL UNIT HERO DMC HEART

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LOVELY PROFESSIONAL

UNIVERSITY

JalandharPROJECT ON IPD MEDICAL RECORD SYSTEM

SUBMITTED TO: SUBMITTED BY:

Miss. Gunjan Mahajan Sandeep Singh

MBA (HHM) RR1010

INDEXACKNOWLEDGMENT.DECLARATION.CERTIFICATE.

INTRODUCTION OF DMC&H, LDH.

HISTORY OF DMC&H, LDH.

INTRODUCTION OF HDHI.

HISTORY OF HDHI.

MISSION STATEMENT.

VISION STATEMENT.

VIEW OF HOSPITAL.

MGMT OF HDHI.

CULTURE & ASPECT OF HDHI.

SWOT ANALYSIS OF HDHI.

POLICIES & RIGHTS OF HDHI.

GENERAL GUIDELINES.

LIST OF DOCTORS.

OBJECTIVES OF HDHI.

SCOPE OF SERVE.

HIERARCHICAL FLOW CHART OF HDHI.

INTRODUCTION OF MEDICAL RECORD DEPTT.

ROLE OF MRD.

OTHER DEPTTS.

CURRENT MRD MGMT SYSTEM AT HDHI.

ORGANIZATION STRUCTURE OF MRD.

ROLE AND RESPONSIBILITIES OF MRD PERSONNELS.

PURPOSE OF MEDICAL RECORD

USES OF MEDICAL RECORD:

INPATIENT MEDICAL RECORDS KEEPING

OPD MEDICAL RECORD KEEPING

GENERATION AND FLOW OF MEDICAL RECORDS AT PATEL HOSPITAL

FUNCTIONS OF MRD

RETENTION OF MEDICAL RECORD

CRITICAL EVALUATION OF THE DEPARTMENT AT PATEL HOSPITAL

CONTENT OF THE MEDICAL RECORDS

METHODS OF RECORD KEEPING

FILING OF MEDICAL RECORDS

CHALLENGES WITH THE SYSTEM COMPLETE PROCESS OF MRD:

SUGGESTED SYSTEM FOR RECORD MANAGEMENT

ACKNOWLEDGMENTI would like to use this opportunity to express my gratitude to all those contribution in this project can never be forgotten. I wish to express my deepest gratitude and warmest appreciation to the peoples, who have contributed and inspired me to the overall success of the undertaking study.Nothing concrete can be achieved without an optimal of inspiration and perspiration. Thanking to Mr. Swapnarag Swain who has contributed valuable guidance, help and encouragement bestowed upon me in preparing this project work. But still I must dilute my feeling enough so as to fit them into frame work of words and acknowledge. I greatly indented to her kind behaviour and sympathetic attitude. I also express my deep sense of gratitude to Miss. Gunjan Mahajan (Asst. HR manager of HDHI), for his overall guidance in my effort.

I also want to thanks Mr. Sunil Kumar Rana (Incharge of Medical Record in HDHI), for give me complete guidance and knowledge about MRD.

I also express my sincere thanks to the Managers of HDHI and all other staff members of the institute of their whole hearted co-operation in lending me valuable information and support and preparing this project work.

Last, but not the least, I owe a lot of thanks to my friends and well wishers, who have directly or indirectly help me in completing this project work. And above all, to the Almighty God, who never cease in loving us and for the continued guidance and protection.

DECLARATION

I, the undersigned, hereby declare that annual project report IPD Medical Record System (A study in Hero DMC Heart Institute: Ludhiana) has been completed and submitted by me and it is my original work. The empirical findings in the report are based on the data collected by me. However, various respondents and Project guide Miss Gunjan Mahajan (Asst. HR manager of HDHI), helped me at various points while preparing this report. She gives me her important time to make this project.

(Sandeep Singh)

LOVELY PROFESSIONAL UNIVERSITY, JALANDHAR

TO WHOM IT MAY CONCERNThis is to certify that Mr.Sandeep Singh Gill S/o S.Hardeep Singh Gill, doing MBA in Hospital & Healthcare Management -2nd semester (Registration no. 11009689) under the Lovely Professional University, Jalandhar has completed a project title IPD Medical Record System(A study in Hero DMC Heart Institute, Ludhiana )the research project under my guidance and supervision. This report is the outcome of her sincere and original efforts.

I recommend acceptance of this research project and wish all the best for future endeavours.

(Mr. Swapnarag Swain)

Guidance & Faculty in LSB)INDIAN HEALTHCARE INDUSTRYHealthcare industry in developing world is all set to grow exponentially and India with its inherent qualities can become the global hub for healthcare services. It is being touted as the next 'big boom' and the sector is expected to grow rapidly over the next decade, to reach a level of Rs 3200 billion by 2012, largely spurred by an increased corporate presence in the sector. The need of the hour is to understand this market and plan future strategies to harness the lying opportunity. The report on Indian Healthcare Services on analyzing the various aspects of the industry involving public and private sector participation.

Indian healthcare services report covers various service segments along with growth drivers, critical success factors, issues and challenges, and regulatory environment. The market information includes market size, consumer spending; industry trend etc.The main competition is between Govt and Private Sector. The private sector plays an important role in India's health caredelivery system. Through a wide network of health care facilities,this sector caters to the needs of both urban and rural populationsand has expanded widely to meet increasing demands. Utilizationpatterns indicate that health care seekers depend highly on theprivate sector. Despite the widespread public infrastructure, a higherproportion of health services are provided by the private sector thanby government facilities. The private health care sector has grownsignificantly over time. The growth of this sector has been furthertriggered by a number of factors, including a liberalized economicpolicy, rapid influx of medical technology, growing deficits of publicsector hospitals, and a rising middle income class. Its growth hasprofound implications for the existing character of the Indian healthcare system and its future course. Recent studies indicate thatprivate health care significantly affects both the cost and quality ofavailable health care services in India. Although cases of superfluousand high cost of services rendered by private physicians and hospitalshave been reported, there is no evidence that these result in anygreater use of public facilities.The structure of the health care system in India is complex and itincludes various types of providers. These providers practice indifferent systems of medicines and facilities. The providers andfacilities in India can be broadly classified by using threedimensions: ownership styles (public, not-for-profit, and for-profit);systems of medicine (allopathic, homeopathic, and traditional); andtypes of organization (hospitals, dispensaries, and clinics). Thesedimensions are interdependent and overlapping in nature.Using the ownership criterion, the health care system can be dividedinto four broad sectors:Which are as follows;

(1) The public sector, including government-run hospitals,dispensaries, clinics, primary health care centers and sub-centers,and paramedics.

(2) The not-for-profit sector, including voluntary health programs,charitable institutions, missions, churches, and trusts.

(3) The organized private sector, including general practitioners(having at least a bachelor's degree or equivalent in medicine),private hospitals and small private hospitals (popularly known asnursing homes), registered medical practitioners, dispensaries andother licensed practitioners; and

(4) The private informal sector, including practitioners not havingany formal qualifications (e.g., faith healers, herbalists, priests,tantriks, hakims, and vaidyas).

Government Policy

improving public health for all is documented in the constitution of India as one of the primary duties of the state. To achieve this, theplanning process of the country provides a broad framework to thestates to develop their health services infrastructure, as well asfacilities for medical education and research. Since the inception ofthe planning process, the state and central governments haveexperienced a number of constraints in implementing the healthprograms effectively. In 1982, the National Health Policy (NHP)acknowledged these constraints and suggested an integrated andcomprehensive approach towards the future development of health careservices. To mitigate the problem of limited resources, the policydocument recommended that the states design processes to encourage thepractice by private medical professionals and investment bynon-government agencies in establishing curative centers. States werealso encouraged to provide organized, logistical, financial andtechnical support to voluntary agencies active in the health field.The policy thrust of NHP in promoting the private and voluntary healthcurative services has been one important step towards providing cleardirection to the states. These directions were supposed to help thestate governments develop their own strategies to utilize untappedresources and strengthen their ability to meet the growing healthneeds of people.

DAYANAND MEDICAL COLLEGE & HOSPITAL, LUDHIANA

Dayanand Medical College & Hospital (DMCH) Ludhiana, Punjab, India is a 1100 bedded tertiary care teaching hospital in North India. Having an imposing complex of modern buildings, the institution is equipped with all kinds of modern facilities for providing proper care to the patients and training to the undergraduate and postgraduate students. All the clinical departments, along with the diagnostic laboratories provide round-the-clock service at the campus.

HISTORICAL BACKGROUNDDMC&H Motivated by a devoted personality, Dr Banarsi Dass Soni, Ex.Capt.I.M.S. with a missionary zeal for medical education and patient care, conceived the noble idea of providing much needed medical care to the general public. This bloomed in the form of Arya Medical School in 1934, started in a rented building in Civil Lines, Ludhiana.In 1936, management of the medical school was handed over to the Arya Samaj, Saban Bazar, Ludhiana, under the aegis of Arya Pratinidhi Sabha, Punjab. A separate Managing Body was nominated by the Managing Committee of Arya High School, Ludhiana. It was shifted to its own building (now, Dayanand Medical College & Hospital, College Campus) in 1937.The institution was recognized for LSMF (Licentiate of the Punjab State Medical Faculty) in 1938. The following year, the Managing Body decided that the Ludhiana Medical School should thereafter be called Arya Medical School and the hospital attached to it Dayanand Hospital. It was only in the year 1964, consistent with the policy of the Government that the Arya Medical School flowered into a full-fledged MBBS College, which came to be known as Dayanand Medical College. The management of this college was taken over by a galaxy of prominent people of Ludhiana, who formed an organization known as the Managing Society of Dayanand Medical College & Hospital, Ludhiana and Late Shri H.R.Dhanda, a prominent industrialist of the town, became its Founder President.

MEDICAL MILESTONESHistorically, DMCH was the first hospital in Punjab to set up a dialysis unit in the Nephrology service in 1980. DMCH is equipped with latest state-of-art therapeutic and diagnostic equipments. Recently installed 128-slice CT scanner and DEXA Scan in the department of Radiology provides the fastest and highest resolution imaging. Since then, several other super-specialties have been added. At present, super-specialties, which are providing the most modern and advanced care to the patients are as follows;

SPECIALTIES

Anaesthesiology.

Dental.

Dermatology.

ENT.

Eye.

Medicine.

Obst & Gynae.

Orthopaedics.

Trauma.

Pediatrics.

Radio-Diagnosis.

Transfusion Medicine.

Surgery.

SUPER-SPECIALTIES

Medical:-

Endocrinology.

Gastroenterology.

Nephrology.

Neurology.

Oncology.

Chest.

Immunology.

Surgery:-

Neurosurgery.

Pediatric Surgery.

Plastic Surgery.

Urology.

GI Surgery.

Surgical Oncology.

Cardiology.

Cardiac Surgery.

All these disciplines are managed by highly qualified doctors who have at their disposal the latest sophisticated diagnostic and treatment facilities. At present, there are37 super-specialistconsultants (DM/MCh) on the hospital staff. The prominent state of the art investigative facilities available include:

Spect CT scans.

1.5 Telsa, MRI scan, Fiberoptic endoscopes including upper as well as lower GI Scopes, Hysteroscope and Peritoneoscope.

Biochemical Autoanalyzers, Blood Gas analyzer, auto cell counter, Somatosensory Evoked Response Testing.

Whole Body Spiral CT Scan.

Ultrasonography, Echocardiography, EEG, EMG, DEXA etc

It is the first and the only institution in India having, in its Department of Orthopedics, the facility of a unique technique of external fixators perfected by the internationally renowned Prof. Oganesyan from Russia.

FACILITIES & SERVICES DMCH is the only institution in North India, which has an entire floor of Intensive Care Units (ICUs) with 100 beds incorporating all the critical care areas. Notable ICUs are:

Intensive Coronary Care Unit

Medical ICU

Surgery ICU

Neurosurgery ICU

Stroke unit

Pulmonary Critical Care Unit (PCCU)

Pediatric and Neonatal ICU

Burn ICU.

Special care facilities for burns, neonates, thalassaemia and cancer patients.

UNIT HERO DMC HEART INSTITUTE (HDHI)

INTRODUCTION OF HDHI

Since 1st April, 2001, the Hero DMC Heart Institutehas provided the very best care to patients with heart and blood vessel disease. We are dedicated to the prevention, detection, and treatment of disorders of the heart. Today we offer more services than ever before, relying on the latest and most sophisticated technology available. But as we've advanced, we've never lost sight of our purpose: to put the patient first in everything we do.

Hero DMC Heart Instituteis a 120 bedded hospital(Unit of DMC & Hospital).It is spread over an area of around one-lakh square feet, centrally air conditioned, is one of the best Heart Institutes in North India established to provide world-class standard cardiac care facilities to patients through dedicated team of Cardiologists, Cardio thoracic Surgeons and Cardiac Anesthetists. The institute is one of the best heart institutes in North India,which has backup of super speciality services available at Hero DMC Heart Institute. We recruite and maintain staff of specialists who are not only unparalleled in their ability to provide excellent health care, but who are also considerate and compassionate when it comes to meeting their patients' needs. It means offering non-surgical procedures whenever possible so that patients can recover more quickly and get back to their normal activities. And it means preventing heart disease before it begins, so people can live longer healthier lives and spend more time with family and friends.

At theHero DMC Heart Institute, we provide our services in some of the most personal, comfortable, and convenient surroundings ever designed. You'll be seeing the same friendly faces each time you visit, and will actually get to know the people taking care of you. Their goal is to focus on your health and make sure your care involves the least amount of discomfort and disruption possible. Moreover, we focus on the whole patient, not just the disease. This means we are ready to help you find accommodations for your family and provide you with support services beyond your prescribed medical care. In this part of the site, you'll find comprehensive information about early detection and disease prevention, diagnosis, treatment, and rehabilitation. You'll also find useful information such as travel maps, the doctors who may be treating you.

We offer the best personal attention with the best facilities under the guidance of the best personnel. A dedicated team & working to help preserve your quality of life. In Hero DMC, once the patient admitted with us we take full in-house care of the patient. The institute with its soothing and relaxed ambience provides an assuring climate to make the patient and his family feel comfortable. Every room, corridor and alleyway is planned and designed keeping in view the comfort and ease of our patients. Our up-to-date information helps to easily access any patient related information at any point of time. Thus, we are one of the few Heart Centers that provides all the medical super-specialities under one roof.

Hero DMC Heart Institute (HDHI) with 120 beds became operative in April 2001 and is the leading cardiac medical and surgical care center in the region. The hospital has a Spect- CT Scan for nuclear medicine applications in various qualities especially Cardiology. The Institute has already performed more than 26,000 catheter laboratory procedures and 4200 O.T. procedures. The institution has well-developed urban and rural health delivery systems, with residential facilities for training of students and interns under the department of community medicine. Models for health care delivery and Community Oriented Learning have been developed in these areas in addition to research on community health problems, which has been widely acknowledged. Multi-purpose Dumra Auditorium is adding a new dimension to the curricular and extracurricular activities of the students and staff alike. The institution has come up by the dint of hard work and sincere efforts of the faculty, the management, staff and administrators as also the co-operation of the students. The citizens of Ludhiana and other places have always been kind in extending their helping hand in building up this institution. Above all, the Central and State Governments and many dignitaries deserve gratitude for their co-operation and interest in the development of the College and the Hospital.

FACILITIES & SERVICES

Hero DMC Heart institute is well establishing. In the field of Nuclear Medicine, Hero DMC Heart Institute has acquired the latest facility called SPECT-CT GAMMA CAMERA, which is the first of its kind in the region. The various methods of nuclear medical routine diagnostics are used for examinations of the heart, thyroid gland, skeleton, kidneys, lungs and brain as well as of oncological and inflammatory diseases. The specialities and super-specialities are as follows;-

SPECIALTIES

Echo, TMT, Carotid Doppler.

Coronary, Renal, Cerebral, Peripheral Angiography and Angioplasty.

Single Chamber, Dual Chamber and Biventricular Pacemaker.

Beating Heart Surgery, Valve Replacement, Adult Congenital Surgery.

Aneurysmectomy and Reduction Ventriculoplasty.

Executive Health Check-Up Clinic.

SUPER-SPECIALTIES

Cardiology.

Cardiac Surgery.

Nuclear Medicine.

Cardio Vascular Surgery.

Cardiac Anesthesia.

MISSION OF HDHI

With the patient focused orientation towards delivery of comprehensive cardiac care of world class standards & quality through our dedicated team of health- care professionals, leading health care technologies & effective infrastructure arrangement, we care to develop & maintain everlasting patient relationship. To put the patient first in everything we do.

VISION OF HDHI

We aim to establish ourselves as one of the best centre providing ethical with humanitarian touch at an affordable price.

SPECIAL FEATURES OF HDHI

Hero DMC Heart Instituteis one of the Best Heart Institute inNorthern Indiaestablished to provide world-class standard cardiac care facilities to patients through expert & dedicated team ofCardiologists, Cardio thoracic Surgeons and Cardiac Anesthetists. The Institute encompasses over an area of aroundone-lakh Square feet, Centrally Air Conditioned and 120 bedded,which offers all type of Cardiac facilities ranging from basicPreventive Cardiology to Non-Invasive Cardiology and Advanced Interventional and Surgical Procedures. The institute has aback up of super specialty Services available at Dayanand Medical College & Hospital.Digital Cath Lab. From Siemens with DSA facilitieswithUnique Care packageprovided for thefirst time in India.

State of the art Operation Theatresfully equipped withthe latest Siemens Monitors, the Kion Anesthesia Machine,the fullycomputerized Stockert Heart Lung Machine, the Datascope Intraortic Balloon Pump,as well as theMedistim Flow Meter (One of the First in India).All bedsin the Hospital are equipped withCentral Oxygen and Suction supply and allIntensive Care bedshave continuousinvasive and non-invasive pressure monitorsforfacilitating constant monitoring and prompt medical intervention,if required. 24 hours Emergency services available,19 bedded, Cardiac Emergencyis well equipped with allsophisticated medical equipmentrequired to treat a cardiac trauma patient.

A state of the artMobile Cardiac Care Ambulance,which is well equipped with sophisticated machines such as defibrillator, portable ventilator, pulse oxymeter etc.

Counselling cellfacilitates patients / visitors by satisfying all of their queries.

Information systemhelps you with easy access to any patient related information at any point of time. We facilitate regular interactions between patient's family & the concerned doctors to keep them informed & updated about patient's Condition. Information portion the form of touch screen is also available in themain lobby.

Emphasis is on providingpersonalized patient care.Proper nursing care is provided to ensure personalized care to the patients.

Single, double and four bedded rooms,where all facilities required making the patients stay comfortable, are provided.

In short span of timeHero DMC Heart Institutehassuccessfully completed 8300 Cath lab Procedures, 1100 Heart Surgeries and 107000 People have already benefited from the O.P.D Services.

Out Patient Departmentis functional 12 hours a day from 8 am to 8 pm.

MANAGEMENT OF HDHI

NAME AND ADDRESS OF THE OFFICE Designation

Padam Bhushan Dr. BrijMohan Lall Munjal Chairman

Hero Honda Motors Limited 34, Community Center

Basant Lok, Vasant ViharNew Delhi 110 057(India)

Shri Sunil Kant Munjal President

1-A Friends Colony WestNew Delhi - 110065 (India)

Shri Amrit Nagpal (Haveli Ram Bansi Lal) Vice-President

41, Feroze Gandhi Market Ludhiana

Shri Gian Chand Dhawan Vice-President

Sh. Sudershan Sharma Vice-President

Shri Prem Kumar Gupta Secretary

Sh. Rajesh Sood Joint- Secretary

Sh. Satish C. Sanwalka TreasurerCULTURE AND ASPECTS OF HDHI

Professionalism.

Human resource is regarded as most valuable asset.

Emphasis on training and development of employees.

Preference for human values.

Management by participation.

Open door policy in sharing ideas and suggestions.

Group strategy.

Customer focus.

Honours and rewards for best treatment.

Cordial environment.

SWOT ANALYSIS OF HDHI

STRENGTHS

Strong data bank.

Reputation of the Hospital.

Good Salary Structure.

No rigidity in the selection procedures.

Its culture and philosophy.

WEAKNESS

No fixed criteria / parameters of selecting the candidate (Age, Qualification etc.).

More emphasis on the manual work.

Past experience of the candidate is ignored while hiring him/her.

Technical training is not given.

More emphasis on theory parts in the training.

Each category / class of employees are not covered for training.

OPPORTUNITIES They can also create their best image by providing promotional plans/hikes also.

There is the good scope for the employees if they can go for higher studies.

THREATS

Competitive Environment.

Recession.

Job insecurity.

Higher package by competitive employers.

POLICIES & RIGHTS OF HDHI

1.) Intial contract will be on contractual basis for the specific period of one year and on completion of this period, the contract shall come to an end by flux of time if not extended for further by the management.

2.) The candidates may be appointed on the regular basis: if the work and conduct is found to be satisfactory by the head of the deptt/competent authority, otherwise he/she may be discharged from the service.3.) After the completion of the probation period, his/her case will be consideredvfor confirmation and if found satisfactory by the head of deptt/competent authority the employee will be confirmed.

4.) As per the provision of CSR & retirement policy, the retirement age of an employee working in Hero DMC will be 58 years, further it is statedthat all the employees may retire on the last day of the month i.e.if the date of birth of an employee is 11.12.1947, than he will retire from the service on 31.12.2007.

5.) Intial contract will be on term appointment for the period of one year and on completion of the said period, the contract of an employee will be reviewedand if found satisfactory, he/she will be placedon probation for the period of another one year, and if found unsatisfactory the appointment will automatically come to an end on the expiry of the specified period.

6.) To be aware of the hospital wide policies.

7.)To avail the benefits being extended by the organization to a particular category of employees, if he/she is a part of that category.

8.)To be aware of the terms & conditions of his/her employment before joining the organization.

9.)To be entitled to the terms & conditions as specified in the appointment letter.

10.)To seek clarity on the targets to be achieved /job to be performed, and the roles/responsibilities associated with the task to be performed.

11.) To be aware of all the rights being conferred on an employee during the course of employment.

12.) To be treated considerably and respectfully and not discriminated on the basis of caste, relidion, sex, or socio-economic background.

13) If any one believes that he/she has been victim of any kind of harassment, or know of another employee who has right to, report it immediately to the HR deptt.

GENERAL GUIDELINES

1.)You have to abide by the rules and regulation that are followed in the hospital.

2.)You have to obey the orders of your superiors and need to work strictly in accordance with their instructions.

3.)You will get the experiencecertificate only if you will work for at least nine months with the institute.

4.)You have to be in proper uniform when you are on your duty and need to wear your identity card at all times while on duty.

5.)You will be responsible for for care and maintenance of the goods that may be entrusted to you by the institute.

6.)You will not indulge in any activity i.e.against the interests or work of the establishment.

7.)You should not stay in the hospital premises after your duty hours apart from any personal correspondence regarding to health.

LIST OF DOCTORS

Sr.No Name Designation

CARDIOLOGY

1.)Dr.Gurpreet Singh WanderProf. & Chief Cardiologist

2.)Dr.Naresh K. Sood Prof. & Senior Consultant( Cardiology)

3.)Dr.Bishav MohanAssociate Prof. & senior Consultant( Cardiology)

4.)Dr.Naved Aslam Associate Prof. & Consultant( Cardiology)

5.)Dr.S.KumbkarniJr. Consultant Physician(Non Invasine Lab)

6.)Dr.Shibha Takkar ChhabraAttending Consultant & Associate Prof.

7.)Dr.Naveen KumarJr. Consultant Physician

8.)Dr.Rohit TandonJr. Consultant Physician

9.)Dr.Dinesh Kumar KaushalJr. Consultant (Nuclear Medicine/Cardiology)

CARDIAC SURGERY

10.)Dr.Vijay Kumar Sharma Senior Consultant Cardio Vascular Surgery

11.)Dr.Sarju RalhanSenior Consultant Cardio Vascular Surgery

12.)Dr.Rajiv Kumar Gupta Consultant & Associate Prof.(Cardiac Surgery)

13.)Dr.Chander Mohan MittalAssistant Professor

CARDIAC ANESTHESIA

14.)Dr.Rajesh Chand K.AryaConsultant (Cardiac Anesthesia)

15.)Dr.Dinesh GargConsultant (Cardiac Anesthesia)

16.)Dr.Vivek Gupta Consultant (Cardiac Anesthesia)

17.)Dr.Sheetal Garg Consultant (Cardiac Anesthesia)

BASEMENT

C.S.S.D.

Working Area

C.S.S.D.

MRD Jr.

Adm

DAYANAND MEDICAL COLLEGE & HOSPITAL

UNIT HERO DMC HEART INSTITUTE (HDHI)

LUDHIANA

DAYANAND MEDICAL COLLEGE & HOSPITAL

UNIT HERO DMC HEART INSTITUTE (HDHI)

LUDHIANA

C.S.S.D. Issue Area

C.S.O

Office

Manager HRD

Jr. Net Admin Officr

System manager office

MRD

office

JuniorAdmn office

MRD Offic

RAMP

Mr. Goyal`sOffice

Building Suprvis. Office

Mr. Avatar Office

Library

Net Cafe

Library

Building Dept.Work Area

Main Pharmacy

A.C. Dept. & A.C. Plant

Phr. Store