MRH Congress, Sevilla

April 20, 2007 © 2005 IBM Corporation

Diversity : at the core of Diversity : at the core of our Strategyour StrategyThe IBM storyThe IBM story

Christian Dirkx,IBM Europe, Middle East, Africa

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MRH Congress – Sevilla, April 20, 2007

Diversity at the core of IBM’s strategy | April 20, 2007 © 2005 IBM Corporation

355000, working in 75 countries, servicing 170

2400 in Belgium/Luxembourg– 26 % women

– 16 % female managers

– 30 nationalities

– 50 % university degrees of all kinds

Professional experts in– Business

– IT

– Sales

A Knowledge Company focusing on

– On Demand Workplace

– Teaming

– Communities

– NetworksDIVERSITY NETWORK GROUPS:

– Women Leadership Council– GLBT

Persons with Special Needs– Cultural Diversity

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MRH Congress – Sevilla, April 20, 2007

Diversity at the core of IBM’s strategy | April 20, 2007 © 2005 IBM Corporation

The Opportunity

History suggests that a sustained period of growth is about to begin for the $1.4 trillion information technology industry. At the same time, new markets are opening up on its borders.

But the rewards will not be shared equally. As in the past, they will flow to those enterprises that can turn disruptive shifts to their clients’ advantage.

Our Business Model:

Innovation for the enterprise

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MRH Congress – Sevilla, April 20, 2007

Diversity at the core of IBM’s strategy | April 20, 2007 © 2005 IBM Corporation

IBM Clients: The World of Business

And leading in the world’s rapidly emerging markets

Our Client Base

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MRH Congress – Sevilla, April 20, 2007

Diversity at the core of IBM’s strategy | April 20, 2007 © 2005 IBM Corporation

Diverse and global: A tradition of progressive leadership

Our Workforce

1914 Hires the first employee with a disability, 76 years before the Americans with Disabilities Act

1924 IBM’s first black employee and first three women employees mark 25 years with the company

1944 Is the first company to support the United Negro College Fund

1953 IBM President Thomas J. Watson, Jr., publishes the company’s first equal opportunity policy letter — one year before the U.S. Supreme Court desegregates public schools

1976 Helps launch the National Hispanic Scholarship Fund

1984 Adds sexual orientation to its nondiscrimination profile and establishes domestic partner benefits in 1996

1985 Pulls out of South Africa to exert economic pressure on the apartheid regime

2004 Ranks as one of the “Best Companies for Working Mothers” (US) for the 19th year in a row

2004 Organizes an EMEA-wide GLBT conference in London, UK

2006 Puts diverse, talented people forward as one of IBM’s main differentiatorsCAP 48 “Prix de l’Entreprise Citoyenne”

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MRH Congress – Sevilla, April 20, 2007

Diversity at the core of IBM’s strategy | April 20, 2007 © 2005 IBM Corporation

Diversity: why we do itThe Five Challenges of a 21st-century Workforce

Vergrijzing, Ontgroening, Langer Werken

Agoria study : ICT industry in Belgium is looking for 13,000 people in the next coming year

UK: by 2010, <20% of full time UK workforce will becomprised of able-bodied white men below 45

EU: by 2030, 24 million workers aged 55 – 64

Globalisation

Female to male employment rates:Central and Eastern Europe 88.45 % 89.2 %EU before enlargement 54.9 % 73.0 %

IBM BeLux : substantial % of workforce reporting out of country

Work/Life Balance

11.4 percent of IBM BeLux workforce work part time

60 percent of IBM BeLux jobs are a form of flexible employment

24 30 35 40 45 50 55 60 65

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4 Managing by Values

5 Mirroring Society

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MRH Congress – Sevilla, April 20, 2007

Diversity at the core of IBM’s strategy | April 20, 2007 © 2005 IBM Corporation

Some concrete actions

MindsetTaking

theStage

Employee Alliance for Gay, Lesbian, Bisexual and Transgender Empowerment

SpeedMentoringSessions

Women MeanBusiness

GLBT Welcome drinkInternational GLBT

Conference, London, UK

PWD AwarenessPWD AwarenessEvent & CAP48 AwardEvent & CAP48 Award

““Prix de l’Entreprise Responsable”Prix de l’Entreprise Responsable”

1991 2001 2006 2007

Incented Sabbatical

AITTWomen InBusiness

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MRH Congress – Sevilla, April 20, 2007

Diversity at the core of IBM’s strategy | April 20, 2007 © 2005 IBM Corporation

Taking The Stage

A four-part video workshop Designed specifically for all women in IBM around the world Shows women how to achieve a strong leadership presence when

they speak in all situations – boardroom, meeting, conference, phone calls or anywhere else

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MRH Congress – Sevilla, April 20, 2007

Diversity at the core of IBM’s strategy | April 20, 2007 © 2005 IBM Corporation

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MRH Congress – Sevilla, April 20, 2007

Diversity at the core of IBM’s strategy | April 20, 2007 © 2005 IBM Corporation

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MRH Congress – Sevilla, April 20, 2007

Diversity at the core of IBM’s strategy | April 20, 2007 © 2005 IBM Corporation

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MRH Congress – Sevilla, April 20, 2007

Diversity at the core of IBM’s strategy | April 20, 2007 © 2005 IBM Corporation

“Sneak Preview” of the first results of the GLBT Equality Survey

This information is preliminary – complete results & findings later this year

34% of surveyed companies do not have a written anti-discrimination policy but consider this as part of their ‘informal values’

50 % have a written anti-discrimination policy – about half explicitly ban discrimination on grounds of sexual orientation

only 5% have a formal group where GLBT issues are discussed, 73% don't see this appropriate/necessary

about everyone equally invites partners of GLBT or non-GLBT people to events

... there is mainly silence: 68% never communicates on GLBT equality