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Austin is the Capitol of Texas
Our Mission
To provide families with the resources to live a more prosperous, stable, and healthy lifestyle.
Austin, Texas
STARTER KIT
New Beginnings & Second Chances
Mission Accomplished Mission Accomplished
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 2 of 19
TABLE OF CONTENTS
Description Page #
State Agencies & Offices – How to Apply for Benefits in Texas 3
Austin Charter & Public Schools 6
Living in Austin Texas & Surrounding Cities 7
Get Established – Do It Yourself 9
Computer Classes 10
Capital Metro (Austin’s City Transportation) 13
Local Entertainment for Families 14
Jobs Now Hiring Listing – Central Texas 15
Beauty & Grooming 16
Volunteer Opportunities 17
Free Necessities 18
Contact Us 19
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 3 of 19
STATE AGENCIES & OFFICES HOW TO APPLY FOR BENEFITS IN TEXAS
Texas Driver’s License
State Law – If you are new to Texas, you must obtain a Texas Driver’s License within 90 days
www.txdps.state.tx.us/DriverLicense/movingtotexas.htm
Individuals under 18 years of age must take the driving test even if they hold a valid driver
license from another state or country.
Department of Public Safety
Austin-Pflugerville
216 East Wells Branch Parkway
Pflugerville, Texas 78660
P: (512) 486-2800
Austin North Lamar
6121 North Lamar Boulevard
Austin, Texas 78752
P: (512) 424-2076
Austin NorthWest
13730 Research Boulevard
Austin, Texas 78750
P: (512) 424-2600
Austin South
6425 South Interstate 35, Suite 180
Austin, Texas 78744
P: (512) 444-5241
Benefits available in Texas
https://www.yourtexasbenefits.com/ssp/SSPHome/ssphome.jsp
You can Apply Online For:
SNAP Food Benefits (food stamps)
Health-Care Benefits (Medicaid and CHIP)
Cash Help for Families (TANF)
Medicare Savings Programs
Long-Term Care
Notes:
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 4 of 19
Dial 2-1-1 from any touch tone telephone
www.211texas.org
2-1-1 Texas, a program of the Texas Health and Human Services Commission, is committed to
helping Texas citizens connect with the services they need. Whether by phone or internet, our
goal is to present accurate, well-organized and easy-to-find information from state and local
health and human services programs.
No matter where you live in Texas, you can dial 2-1-1 and find information about resources in
your local community. Whether you need help finding food or housing, childcare, crisis
counseling or substance abuse treatment, one number is all you need to know.
Service Types:
Housing & Shelter
Food Assistance
Financial & Legal
Employment Help
Health Services
Mental Health Services
Crisis & Emergencies
Child Care & Education
Aging & Disability
Veterans Assistance
Child Care Management Services (CCMS) 6505 Airport Blvd., Suite 101C
Austin, Texas 78752
(512) 597-7191
We understand that quality childcare is expensive. Next to housing, childcare is the largest
expense in most families’ budgets. The main source for long-term assistance with childcare cost
is Child Care Management Services. The state government can often help finance any parents
who might approach them for assistance. The Texas government has put forth significant effort
and funding to ensure the welfare of children, including Child Care Management Services
(CCMS).
Search for a Child Care Center or Home
http://www.dfps.state.tx.us/Child_Care/Search_Texas_Child_Care/ppFacilitySearchDayCa
re.asp
Notes:
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 5 of 19
Child Care Services – Texas Workforce Commission
http://www.twc.state.tx.us/svcs/childcare/child-care-services.html
Eligibility
Childcare assistance is available only for children under the age of 13 in any of these
circumstances: (1) Whose parents are receiving or transitioning off public assistance, (2) Who
are receiving or needing protective services, and/or (3) Whose families are low-income. There
may be additional eligibility requirements based on where you live
Social Security Office
http://www.ssa.gov/
1029 Camino La Costa
Austin, Texas 78752
P: 1-800-772-1213
Office Hours: Mon, Tues, Thurs, Fri 9a-3p and Wed 9a-12p
Request a form SS-5, Application for a Social Security Card, to apply for:
an original Social Security card,
a replacement card if yours was lost or stolen, or
a name change on your card
Volunteer Health Clinic (Austin)
www.volclinic.org
4215 Medical Pkwy
Austin, Texas 78756
P: (512) 459-6002
Office Hours: Open on Tuesdays and Thursdays
The Volunteer Healthcare Clinic is Austin's oldest free clinic offering basic medical care and
prevention education to the uninsured residents of Travis County. It is an independent nonprofit
funded by grants, businesses, individuals and the health district.
Notes:
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 6 of 19
AUSTIN CHARTER & PUBLIC SCHOOLS
Austin Charter Schools:
www.kippaustin.org | www.eaprep.org | www.utexas.edu | www.utelementary.org
www.austindiscoveryschool.org
The No Child Left Behind Act of 2001 (NCLB) is a United States Act of Congress that is a
reauthorization of the Elementary and Secondary Education Act, the government's flagship aid
program for disadvantaged students.
Students attending schools labeled as under-performing by state standards now have the option
to transfer to a different school in the district, whether it is a state, private, or charter school. If a
failing school cannot show adequate yearly progress, it will be designated a charter school.
Austin Public Schools:
http://www.austinisd.org
Austin Independent School District
AISD is a diverse, urban district that is making great progress in student academic
achievement. AISD is the fifth largest school district in Texas, and serves approximately 85,000
students at 128 schools.
The District's student population has grown by six percent over the past five years, and our
Economically Disadvantaged student population has grown by 15 percent, and represents 61.3
percent of all students. Our English Language Learner population has grown by 35 percent over
the past five years, and now comprises 29 percent of our student population. We've also seen a
14 percent growth in our Hispanic students, a 10 percent decrease in our African American
population, and a 5 percent drop in our White student numbers.
The District also supports families that represent more than 94 languages, and we teach seven
languages other than English in our schools, including Spanish, Chinese, Japanese, and
American Sign Language.
Notes:
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 7 of 19
LIVING IN AUSTIN TEXAS & SURROUNDING CITIES
Austin Surrounding Cities
Round Rock, Hutto Wells Branch Elgin
Pflugerville Cedar Park Lake Creek Georgetown
Lakeway Kyle Leander
Largest Neighborhoods in Austin
North Austin Franklin Park Windsor Park Riverside
West University Pleasant Valley Garrison Park Parker Lane
Montopolis Georgian Acres University of TX North Shoal Creek
Saint Johns Barton Hills Brentwood MLK-Hwy 183
Windsor Hills Allandale South Lamar South Manchaca
South River City North Lamar North Burnett Central East Austin
Heritage Hills Downtown Rosedale Hyde Park
Pecan Springs Springdale Bouldin Wooten Windsor Road
Zilker North Loop Govalle Saint Edwards
University Hills Sweet Briar Old West Austin Upper Boggy Creek
Crestview Rosewood North University Highland
Austin Neighborhoods
The UT Campus area is north of Downtown.
East Austin has increasingly become a place to be in Austin.
West Austin is where you'll find many historical homes.
Westlake Hills is west of West Austin. It's upscale suburban.
North Austin is mostly residential. It's mostly suburban, with some high-end shops and malls.
Apartments Living Websites Travis and Williamson County
www.northland.com
www.austin.craigslist.org (Craigslist Austin)
www.statesman.com (Austin Newspaper)
www.apartmentguide.com
www.apartments.com
www.apartmentfinder.com
Notes:
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 8 of 19
Homes for Rent: www.austin.craigslist.org (Craigslist Austin)
www.statesman.com (Austin Statesman – local newspaper)
Referral:
Anthony Chambers Real Estate Professional
Chambers Properties Real Estate Company
P: (512) 381-8384
C: (512) 619-7215
Tephanie Hargrove
Real Estate Broker
E-Infinity Realty
P: (512) 807-9292
C: (512) 589-7947
F: (512)233-5999
Email: [email protected]
Website: www.einfinityrealty.com
Twitter: www.twitter.com/einfinityrealty
Facebook: www.facebook.com/einfinityrealty
LinkedIn: www.linkedin.com/in/tephaniehargrovewilbur
Stephanie Timmons
Home City Real Estate
7000 Bee Caves Road, Suite 350
Austin, Texas 78746
Notes:
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 9 of 19
GET ESTABLISHED – DO IT YOURSELF
Get Your Credit Report
Annual Credit Report
https://www.annualcreditreport.com
Credit reports may affect your mortgage rates, credit card approvals, apartment requests, or even
your job application.
Get a free copy of your credit report every 12 months from each credit reporting company:
TransUnion, Equifax, and Experian.
Credit Karma
https://www.creditkarma.com Credit Karma gives you access to all of your financial information — bank accounts, credit
cards, bills, mortgages, loans, and, of course, your credit scores — all in one location, all under
one account, all for FREE.
Open Bank Account
Banks vs Credit Unions
Credit Unions are not-for-profit organizations that exist to serve their members. Credit unions
accept deposits and make loans. Credit union income is returned to members and that's why
credit unions can offer higher interest rates on deposits and lower rates on loans. CASH BACK!
Credit unions are democratically operated by members, allowing account holders an equal say in
how the credit union is operated, regardless of how much they have invested in the credit union.
In order to join a credit union, potential members must be part of a field of membership, which is
typically based on one’s employment, community, or membership in an association or
organization. (Usually AUSTIN TEXAS city limits).
General Fees: $5.00 Deposit to Open
Banks are often much larger than credit unions, which allows them to offer much more variety
to account holders. Banks are for-profit institutions. Banks have no restrictions on who they
serve; anyone can open a bank account, paying the required fees. Banks pay the customer lower
interest rates on deposit accounts and offer loans at higher interest rates.
General Fees: $50.00-$100.00 Deposit to Open
Notes:
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 10 of 19
COMPUTER CLASSES
Austin Public Library
www.library.austintexas.gov
In addition to books and magazines, services available through the Library include: Virtual Library: downloadables, ebooks, Zinio online magazines, digital audiobooks and
streaming video
Audio books, CDs, MP3s, and DVDs
Reference assistance at Faulk Central Library and Austin History Center
Adaptive equipment for people with disabilities
Tax forms accessible electronically at all locations and in paper format at some locations
Online reference assistance: library.austintexas.gov/ask
Computer training centers at Faulk Central Library and Little Walnut Creek and Ruiz Branches
Computer and Job Search Center at Carver Branch
Public Internet computers and wireless Internet access at every Library location during open
hours
Youth programming (puppet shows, story times, summer reading programs)
VICTORY homework centers: Carver, Cepeda, Little Walnut Creek, Ruiz, Southeast, Twin Oaks
and University Hills Branches
Reference databases (searchable databases ranging in topics from the arts to science and
technology)
Book clubs for teens and adults
Adult programming: film screenings, language practice and discussion groups
Laptop computers available for check-out at Carver Branch, Ruiz Branch and 9 Connected Youth
Teen Centers
Large type books
Magazine exchange tables at many locations
Online reserves and renewals
Interlibrary Loan
Free meeting rooms for not-for-profit organizations
Local history research collection and archives
Reproduction of historical photos
New Immigrants Centers: Little Walnut Creek, Cepeda, Ruiz, St. John, Southeast Community,
Terrazas and University Hills Branches
World language collection at Faulk Central Library
Ongoing Book Sales at most locations
Everything Austin: selected links to key Austin topics
Austin Treasures: online exhibits of historical Austin topics
Public scanner at Faulk Central Library
Express Check Out machines at Faulk Central and five branch locations
Notes:
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 11 of 19
# Location Phone Number
1. Faulk Central Library 800 Guadalupe St., 78701 (512) 974-7400
2. Austin History Center 810 Guadalupe St., 78701 (512) 974-7480
3. Carver Branch 1161 Angelina St., 78702 (512) 974-1010
4. Cepeda Branch 651 N. Pleasant Valley Rd., 78702 (512) 974-7372
5. Hampton Branch at Oak Hill 5125 Convict Hill Rd., 78749 (512) 974-9900
6. Howson Branch 2500 Exposition Blvd., 78703 (512) 974-8800
7. Little Walnut Creek Branch 835 W. Rundberg Ln., 78758 (512) 974-9860
8. Manchaca Road Branch 5500 Manchaca Rd., 78745 (512) 974-8700
9. Milwood Branch 12500 Amherst Dr., 78727 (512) 974-9880
10. North Village Branch 2505 Steck Ave., 78757 (512) 974-9960
11. Old Quarry Branch 7051 Village Center Dr., 78731 (512) 974-8860
12. Pleasant Hill Branch 211 E. William Cannon Dr., 78745 (512) 974-3940
13. Ruiz Branch 1600 Grove Blvd., 78741 (512) 974-7500
14. St. John Branch 7500 Blessing Ave., 78752 (512) 974-7570
15. Southeast Branch 5803 Nuckols Crossing Rd., 78744 (512) 974-8840
16. Spicewood Springs Branch 8637 Spicewood Springs Rd., 78759 (512) 974-3800
17. Terrazas Branch 1105 E. César Chávez St., 78702 (512) 974-3625
18. Twin Oaks Branch 1800 S. Fifth St., 78704 (512) 974-9980
19. University Hills Branch 4721 Loyola Ln., 78723 (512) 974-9940
20. Willie Mae Kirk Branch 3101 Oak Springs Dr., 78702 (512) 974-9920
21. Windsor Park Branch 5833 Westminster Dr., 78723 (512) 974-9840
22. Yarborough Branch 2200 Hancock Dr., 78756 (512) 974-8820
Notes:
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 12 of 19
The DeWitty Job and Employment Center
2209 Rosewood Avenue, Suite 210
Austin, Texas 78702
P: (512) 236-8225
P: (512) 472-5718
Contact: Rochion Gregg, Employment Services Specialist
Hours: Mon 8am – 5pm, Tue 8am – Noon, Wed 9am – 6pm, Thu 8am – 4pm, Fri—8am – 4pm
Applicant assistance is available at this location.
Assist with online employment application
Identify jobs for your experience and education
Resume writing assistance and review
Notes:
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 13 of 19
CAPITAL METRO Austin’s City Transportation
www.capmetro.org
Transit Store:
209 West 9th Street
Austin, Texas 78701
P: (512) 389-7454
GO Line: (512) 474-1200
Local Bus Passes – January 11, 2015 (includes Local Bus Routes 1-99, 200-490 & UT Shuttles)
Single Ride $1.25 1 Day Pass 2.50
Children five and under with an accompanying adult, and emergency and military personnel in
uniform are welcome to ride Capital Metro at no charge.
31 Day Pass $41.25 7 Day Pass $11.25 31 Day Reduced Pass
$20.60
31 Day Pass
This pass is good for unlimited access to MetroBus services for 31 days, beginning on the day of
activation. This pass is not valid for MetroRail, MetroRapid, Flyer or MetroExpress service. Use
it or lose it.
7 Day Pass
This pass is good for unlimited access to MetroBus services for 7 days, beginning on the day of
activation. This pass is not valid for MetroRail, MetroRapid, Flyer or MetroExpress service.
Must be used 7 days consecutively.
31 Day Reduced Pass
This pass is good for unlimited access to MetroBus services for 31 days, beginning on the day of
activation. This pass is not valid for MetroRail, MetroRapid, Flyer or MetroExpress service.
Riders must present a Reduced Fare ID when boarding with this pass.
What is a Reduce Pass?
These include seniors 65 and over, Medicare cardholders, and people with disabilities. Students
6-18 with a valid school ID, and active and reserve military personnel with a valid ID may also
ride at the reduced rate. Applications are available at the Transit Store or you can download the
application. The Reduce Pass ID is valid for two years.
Notes:
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 14 of 19
LOCAL ENTERTAINMENT FOR FAMILIES
Austin Chronicle www.austinchronicle.com (all ages)
East Austin Online (EAO) www.eastaustinonline.com (all ages)
EventBrite https://www.eventbrite.com/ (all ages)
Austin Family http://www.austinfamily.com/events (all ages)
Free Fun in Austin www.freefuninaustin.com (youth)
Urban Sophistication – San Antonio http://urbansophi.com/site (adults)
Soul Citi www.soulciti.com (adults)
Notes:
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 15 of 19
JOBS NOW HIRING LISTING – CENTRAL TEXAS
ABC Home & Commercial Pest Control
(512) 837-9500
Austin Free-Net
www.austinfree.net ADECCO.com
Aerotek
(512) 257-6900 Brackenridge Hospital Austincityjobs.org
American Facility Services
(512) 371-0022 Dobie Parking Services Austinjobsite.com
Apple One
(512) 795-8950 Austin Regional Clinic (ARC Careers) Careerbuilder.com
Austin Urban League
(512) 478-7176 Hcareers HotResumes.com
Blood and Tissue Center
(512) 206-1266 iHireHealthCareAdministration Gables.com
Burnet Staffing Specialists
(512) 794-0077
InStaff Personnel
www.instaff.com Greystar.com
Hospice Austin
(512) 342-4700 Kelly Services Indeed.com
Liberty Group
(512) 469-3515
Northland Investment Corp
www.northland.com Job.com
Nexxlinx of Texas
(512) 651-8463
Round Rock jobs
http://www.roundrocktexas.gov/jobs Jobirn.com
PPD (Clinical Study)
(512) 447-2985
Manpower
www.manpowerjobs.com Monster.com
Spherion- hires for Dell
(512) 338-9675 St. David’s Medical facilities Scott and White Hospital
Staff Force
(512) 458-5500 Walmart.com Snagajob.com
Visiting Angels
(877) 907-5078 Workintexas.com Thingamajob.com
WOW Personnel Tem Agency
(512) 276-2582 Seton Hospital UPS.com
www.spherioncareers.com
(512) 250-2786 Archstone Employment Craigslist.com Usajobs.com
Sears.com Starwoodcareers.com
Notes:
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 16 of 19
BEAUTY & GROOMING Get Ready for Your Interview
Bella Beauty College offers a variety of salon services performed by cosmetology students and
overseen by our licensed instructors. Whatever your budget or beauty need, Bella Beauty
operates a full service salon that offers women/men’s haircuts, hair coloring, hair styling, skin
care services, and nail care.
No appointment needed, walk-ins always welcome!
4631 Airport Blvd #101
Austin, TX 78751
P: (512) 454.2781
www.bellabeautycollege.com
Notes:
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 17 of 19
VOLUNTEER OPPORTUNITIES
United Way Safe Place Red Cross
Girl Scouts Boy Scouts of America Hands on Central Texas
Goodwill Services Front Steps Salvation Army
Become a Volunteer at Mission Accomplished
P: (512) 588-3321
Pay it forward and help those who cannot help themselves. If you know what Mission
Accomplished has done for your life then help someone else who is where you used to be. Every
applicant must completely fill out an application and pass a criminal background check. We
understand that everyone may have a criminal past and this will not get your application
disqualified, but falsifying criminal history information that could potentially hurt the
organization’s reputation will automatically disqualify your application because of the deception.
Join our friendly and professional staff at Mission Accomplished.
Notes:
FREE NECESSITIES
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 18 of 19
Free Cycle
www.freecycle.org
FREE household items, clothing, lawn and exercise equipment, household and office furniture,
and etc.
It's a grassroots and entirely nonprofit movement of people who are giving (and getting) stuff for
free in their own towns and keeping good stuff out of landfills. By giving freely with no strings
attached, members of The Freecycle Network help instill a sense of generosity of spirit as they
strengthen local community ties and promote environmental sustainability and reuse. People
from all walks of life have joined together to turn trash into treasure.
Austin Baptist Chapel 908 E. Cesar Chavez
Austin, Texas 78702
P: (512) 474-2666
Austin/Travis County Health And Human Services Department - South Austin
Neighborhood Center
2508 Durwood Avenue
Austin, Texas 78704
P: (512) 972-6840
Church of the Harvest
www.coth2007.com
2701 Gattis School Road
Round Rock, Texas 78664
Notes:
Mission Accomplished | CEO & Founder, Ebonie Trice | P: (512) 588-3321
Page 19 of 19
MISSION ACCOMPLISHED
Mailing Address: P.O. Box 2753, Pflugerville, Texas 78691
Email: [email protected]
Main Phone Number: (512) 588-3321
**If there are any companies or organizations that you feel provides a valuable service to your
needs and would like to see them listed in this Starter Kit, please contact us by either method
listed above.
**If there are any other areas in your life that you need assistance with please do not hesitate to
let our staff know at Mission Accomplished and we will TRY to point you in the right direction.
Thank You
