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If you are an MSP - this is a great model!
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About Live Virtual Help Desk
We utilize your infrastructure and legacy data to support your clients, your way!
We utilize your infrastructure and legacy data to support your clients, your way!
Services and Software Support
We utilize your infrastructure and legacy data to support your clients, your way!
NOC Response Times
We utilize your infrastructure and legacy data to support your clients, your way!
Our Process
Help Desk and NOC Support
We utilize your infrastructure and legacy data to support your clients, your way!
Server Support
We utilize your infrastructure and legacy data to support your clients, your way!
Benefits
We utilize your infrastructure and legacy data to support your clients, your way!
Final Points
We utilize your infrastructure and legacy data to support your clients, your way!
Scott A. AndersonLive Virtual Help Desk404-694-2060Email: [email protected]
Business Hours – Non Server $15 Per Unit, Per MonthBusiness Hours – Non Server Support + NOC $20 Per Unit, Per MonthBusiness Hours “Simple Server” Support $15 Per Unit, Per Month 24x7 “Simple Server” Support $20 Per Unit, Per Month24 x 7 Non Server Support $20 Per Unit, Per Month24 x 7 Non Server Support +NOC $25 Per Unit, Per Month24 x 7 Server NOC Support $59 Per Unit, Per Month
Business Hours = 8am to 6pm in the time zone local to the customer (globally)
Simple Server Support = Service Restarts, Reboots, User Account administration, Disc administration, rudimentary troubleshooting with escalations.
NOC SUPPORT = Full NOC Monitoring + Remediation.
We utilize your infrastructure and legacy data to support your clients, your way!
