27
MTAC Update June 2015 Consumer & Industry Affairs / Industry Engagement & Outreach

MTAC Update June 2015 Consumer & Industry Affairs / Industry Engagement & Outreach

Embed Size (px)

Citation preview

MTAC UpdateMTAC UpdateJune 2015

Consumer & Industry Affairs / Industry Engagement & Outreach

Slide 2

Partnership for Growth Award

MTAC’s 50th Anniversary

Slide 3

https://vimeo.com/user20757419/review/120238043/cc75d8ad18

 The Vimeo password is MTACHOYT 

Best Wishes to MTAC (video message) on its 50th

Slide 4

Postmaster General’sMailers Technical Advisory Committee

An association of associations Representatives of the industry – not companies Currently 50 Associations have an MTAC membership

• One Association Executive and up to Three Association Representatives per Association• Approximately 175 Association Executives and Representatives

Focused on sharing information between the USPS and Mailing The Postmaster General’s Mailers’ Technical Advisory Committee (MTAC) is a venue for the United States Postal

Service (“Postal Service”) to share technical information with mailers, and to receive their advice and recommendations on matters concerning mail-related products and services, in order to enhance customer value and expand the use of these products and services for the mutual benefit of Mailing Industry stakeholders and the Postal Service.

2015 Focus Areas – defined by PMG

First-Class Mail Periodicals Standard Mail Package Services

Preparation and Entry Visibility/Service Performance and Address Quality Mail Piece Design and Product Development Payment and Acceptance

Slide 5

MTAC Executive Committee Members

Industry U. S. Postal Service

Christopher G. Lien -- Industry Chair (2014-2015)BCC Software585-341-3306Cell: [email protected]

Jim Nemec -- Postal ChairVice President, Consumer & Industry Affairs475 L'Enfant Plaza RM 4016Washington DC [email protected]

Erv Drewek-- Industry Vice Chair & Treasurer (2014-2015)Manager of Postal Affairs Graphic Communications, a Veritiv company5700 Darrow Road, Suite 110Hudson, OH, [email protected]

Judy de Torok -- Postal Co-Vice ChairManager, Industry Engagement & OutreachConsumer & Industry Affairs475 L'Enfant Plaza SW RM 4437Washington DC [email protected]

Phil Thompson -- Immediate Past Industry Chair (2012-2013)Manager of Postal OperationsQuad/Graphics IncN61 W23044 Harry's WaySussex WI [email protected]

Dale Kennedy -- Postal Co-Vice ChairManager, Business Customer Support & Service475 L'Enfant Plaza SW RM 4541Washington DC [email protected]

John Budzynski -- Postal Co-Vice Chair Consumer Advocate and Manager Customer Relations 475 L'Enfant Plaza SW Washington DC 20260-4527 (202) 268-2681

[email protected]

Slide 6

MTAC U.S. Postal Service Leadership

USPS Focus Area LeadersVisibility & Service Performance Measurement

Robert CintronVP, Product InformationU.S. Postal Service475 L'Enfant Plaza SWWashington DC 20260-5626(202) [email protected]

Payment and Acceptance

Pritha Mehra VP, Mail Entry & Payment Technology U.S. Postal Service 475 L'Enfant Plaza SWWashington DC 20260-0911 (202) 268-8049 [email protected]

Product Development

Gary Reblin VP, New Products and Innovation U.S. Postal Service 475 L'Enfant Plaza SWWashington DC 20260-1010 (202) 268-6078 [email protected]

Mail Preparation & Entry / Operations

Dave Williams VP, Network Operations U.S. Postal Service 475 L'Enfant Plaza SW Washington DC 20260-7100 (202) 268-4305 [email protected]

Slide 7

MTAC Industry Leadership

Industry Leaders: Classes of Mail Industry Leaders: Focus AreasSharon Harrison / First-Class Mail / Major Mailers AssociationAT&T Services Inc: VP, Postal Strategy Finance3900 Channel DrWest Sacramento CA [email protected]

Angelo Anagnostopoulos / Payment / Edison Electric InstituteGrayHair Software Inc: VP Postal Affairs 124 Gaither Dr Ste 160Mt Laurel NJ [email protected]

John Medeiros / Package Services / Parcel Shippers AssociationDHL Global Mail: Director, Postal Affairs7415 Emerald Dunes Drive. Ste 600Orlando FL [email protected]

Lisa Bowes / Service Performance / Natl Alliance of Standard Mailers & LogisticsIntelisent: Manager, Account Services & Postal Affairs597 North Mountain RoadNewington CT [email protected]

Wanda Senne / Standard Mail / Natl Assn of Advertising DistributorsWorld Marketing:Vice President, Postal Affairs1961 S Cobb Industrial BlvdSmyrna GA [email protected]

Bob Schimek / Preparation & Entry (Operations) / IDEAllianceSatori Software: Senior Director - Postal Affairs1301 5th Ave Ste. 2200Seattle WA [email protected]

John Stark / Periodicals / IDEAllianceCondé Nast: Executive Director of Distribution Operations1166 Avenue of the Americas 19th FlNew York NY [email protected]

Steve Colella / Mailpiece Design & Product Development / Association of Marketing Service Providers (AMSP) The Calmark Group: VP- Postal Affairs6755 S. Sayre AveBedford Park, IL [email protected]

Slide 8

MTAC U.S. Postal Service Leadership

USPS Focus Area LeadersVisibility & Service Performance Measurement

Robert CintronVP, Product InformationU.S. Postal Service475 L'Enfant Plaza SWWashington DC 20260-5626(202) [email protected]

Payment and Acceptance

Pritha Mehra VP, Mail Entry & Payment Technology U.S. Postal Service 475 L'Enfant Plaza SWWashington DC 20260-0911 (202) 268-8049 [email protected]

Product Development

Gary Reblin VP, New Products and Innovation U.S. Postal Service 475 L'Enfant Plaza SWWashington DC 20260-1010 (202) 268-6078 [email protected]

Mail Preparation & Entry / Operations

Dave Williams VP, Network Operations U.S. Postal Service 475 L'Enfant Plaza SW Washington DC 20260-7100 (202) 268-4305 [email protected]

Slide 9

MTAC Meetings: Policy

Meetings are quarterly and generally held at USPS Headquarters MTAC members are required to attend. Substitutes are not allowed.

Approved Industry experts can attend as guests Each association is permitted a maximum of three guests per year The Association Executive must formerly sponsor the guest The MTAC Executive Committee must approve all guests MTAC Leadership (Focus Area leaders, Executive Committee, and Ex

Officios) may sponsor a guest. However:• The guest should be an industry expert representing a part of the industry that is not

currently being represented by an existing MTAC Association

Becoming an MTAC Member: Check the MTAC Roster posted on ribbs.usps.gov Contact the Association Executive of an association to which your

employer belongs and find out how the association selects their representative for MTAC

Slide 10

MTAC Meetings: Format

Tuesday Morning – MTAC Committee Meetings Face-to-face meetings at USPS Headquarters for some committees

Tuesday Afternoon MTAC General Session – Open General overview of USPS finances, operations, and other areas A 5 to 10 minute update on open workgroups, user groups, and task

teams. An evening reception typically follows the Tuesday meeting

Wednesday All Day Focus Group Meetings – Closed MTAC Business Meeting for current MTAC members only Opening announcements and recognition of new MTAC members 75 minute discussions per Focus Group, led by USPS and industry

Focus Area Leaders

Thursday Morning – Workgroup Sessions & Meetings Face-to-face meetings at USPS Headquarters MTAC Leadership and Executive Committee meetings

Slide 11

Types of CommitteesGroup Type

Intended Function

Primary Sponsor / Oversight

Group Participants

Approval of Participants

Timeframe

User Group

Ongoing forum for USPS & users of a particular postal product or process.

MTAC Focus Area Leader (postal and/or industry)

Subject Matter Experts (both USPS and industry)

User Group Leaders

Open - No specific end date. Annual review of issue statement.

Work Group

Address defined issues, and provide recommendations

MTAC Focus Area Leader (postal and/or industry)

Primarily MTAC Members and industry experts

MTAC Focus Area Leader

Concludes when recommendations are submitted for consideration (per the issue statement)

Task Team

Quickly address very narrow issue, achieve results in a strict, often urgent period of time.

MTAC Executive Committee (may also be delegated to Focus Area Leader if subject is specific to an Area)

Selected by MTAC Leadership and Executive Committee

MTAC Executive Committee

Concludes when task or problem resolution is completed (per the issue statement)

Slide 12

Current User Groups and Task Teams

User Group 1 - PostalOne!, SASP, Intelligent Mail Weekly meetings

User Group 2 - eVS/Product Tracking System Monthly meetings

User Group 3 - FAST & eInduction User Group As needed

User Group 4 – Visibility (CONFIRM) Biweekly meetings

User Group 5 – Addressing/Technology & Business Strategy Biweekly meetings

User Group 7 – MTEOR As needed

User Group 8 – USPS Promotions Monthly meetings

User Group 9 – Presort Reference Data User Group Weekly meetings

Task Team 23 – Readiness for Trend Based Verification As needed

Slide 13

Current Open Workgroups143 – Seamless Acceptance Open items to resolve that are dependent on other workgroups

151 – Streamlined Weight and Ad Capture Process Still working through some active items: simplified approach to capture weight and ad

percentage, tolerances for weight fluctuations (humidity, etc.)

168 – FSS Multi Scheme Pallets Lean Six Sigma effort to construct most efficient workflow for multi-scheme FSS pallets

(SAMP/Standalone Mail Prep).

169 – Refining Package Machinability Standards The requirements for machinability will be refined to reflect mail/parcels that can be successfully

processed on USPS automation. Efforts will be made to identify options that would allow the piece to continue to qualify as machinable.

170 – Certificate of Mailing (COF) Improvements New process requires Intelligent Mail Barcodes (IMB) to the piece & Intelligent Mail package

barcodes (IMpb) to the forms to enable tracking and reporting features for COM. (better documentation in court). Large COM users have identified legal, liability, funding, timing, and process concerns with the changes proposed by the USPS.

171 – Improving Accuracy & Use of UAA Reason Codes Review UAA Reason Codes: recommend improvements to the definitions, changes to codes

and/or processes and procedures in an effort to improve the accuracy, application, and use of UAA Reason Codes

Slide 14

Upcoming USPS Webinars

Tuesday, July 7, 2015 (11:00 a.m. EDT)Click-N-Ship Business ProAttendee Information: US/Canada Attendee Dial-in: (866) 381-9870 Conference ID: 17345171Attendee Direct URL: https://usps.webex.com/usps/onstage/g.php?MTID=ee0659b7ae0b6081af07a336de4d6560b-------------------------------------------------------

Tuesday, July 21, 2015 (11:00 a.m. EDT)Hold For PickupAttendee Information: US/Canada Attendee Dial-in: (866) 381-9870 Conference ID: 17345172  Attendee Direct URL: https://usps.webex.com/usps/onstage/g.php?MTID=eb56de0905faa617c6c3f78be2b61595b-------------------------------------------------------

Tuesday, August 4, 2015 (11:00 a.m. EDT)Pickup Services (Package Pickup and Pickup on Demand)Attendee Information: US/Canada Attendee Dial-in: (866) 381-9870 Conference ID: 17345195  Attendee Direct URL: https://usps.webex.com/usps/onstage/g.php?MTID=efd515fca45d520b345c150128ccd97db-------------------------------------------------------

Tuesday, August 18, 2015 (11:00 a.m. EDT)My USPS.comAttendee Information: US/Canada Attendee Dial-in: (866) 381-9870 Conference ID: 17345196 Attendee Direct URL: https://usps.webex.com/usps/onstage/g.php?MTID=ea6303940eab039a6b4af29392947eb28

Archives: https://ribbs.usps.gov/mtac/documents/tech_guides/webinararchives/2015Webinars/

Slide 15

Mail Preparation & Entry

FSS Preparation Requirements FSS Prep moved from optional to required in January including the

requirement to create scheme pallets at 250 pounds Industry found the quantity of smaller pallets created operational

challenges. MTAC WG 168 discussion additional changes to FSS prep.

USPS pursuing more robust FSS pricing

Network Rationalization 2015 consolidations (now on hold till 2016), CET and service standard

impacts

Monthly labeling lists User Group 9 is working to improve data quality and timeliness

Flats Strategy Collaborative effort with industry to identify opportunities to reduce

flats supply chain costs

Slide 16

Payment & Acceptance

Full Service IMb Adoption Full Service invoicing and requirements roadmap Undocumented pieces and who to charge: Mail Service Provider or

Mail Owner Seamless acceptance roll out and what/when/whom is required Move Update tolerance of 0.8% for census verification Duplicate MIDs and CRIDs; especially for non-profits eInduction for non-Surface Visibility sites

Mailers Scorecard and Assessments

Seamless Acceptance Moratorium

Slide 17

Addressing & Service Performance Measurement

UAA Secure Destruction program

Address quality and the OIG report on UAA mail

Service Performance Measurement

Informed Visibility

Slide 18

Product Development

Real Mail NYC Beta Test

Exciting promotions for 2015Earned Value CreditAdvanced or Emerging Technology PromotionFirst Class Mail Color/TransPromo PromotionMail Drive Mobile Engagement Promotion

Slide 19

Slide 20

USPS Real Mail Survey Results

Slide 21

Is Your Mail Measured?

Check Service Performance Measurement Tab on your scorecard

Slide 22

Informed Visibility schedule…

Slide 23

Surface Visibility Sites

Slide 24

May MTAC Materials

Meeting Notes: https://ribbs.usps.gov/mtac/documents/tech_guides/2015/sessionnotes/May2015/

Presentations:

• Mail Prep and Entry (Operations)

• Mail Acceptance and Payment

• Product Development

• Visibility/Service Performance Measurement

Slide 25

Intelligent Mail Guides updated

Mail Entry Roadmap: https://ribbs.usps.gov/intelligentmail_latestnews/documents/tech_guides/MailEntryRoadmap.pdf

Palletization Fact Sheet: https://ribbs.usps.gov/intelligentmail/documents/tech_guides/FullServicePalletizationFactSheet.pdf

Guide to eInduction: https://ribbs.usps.gov/intelligentmail_guides/documents/tech_guides//Guide_to_eInduction.pdf

Guide to Seamless Acceptance: https://ribbs.usps.gov/intelligentmail_guides/documents/tech_guides/GuidetoSeamlessAcceptance.pdf

Guide to Mailer Scorecard: https://ribbs.usps.gov/intelligentmail_guides/documents/tech_guides/GuideToMailerScorecard.pdf

Assessable Metrics: https://ribbs.usps.gov/intelligentmail_latestnews/documents/tech_guides/Assessable_Metrics_by_Program.pdf

Guide to Postage Assessment: https://ribbs.usps.gov/intelligentmail_latestnews/documents/tech_guides/GuidetoPostageAssessment.pdf

Pub 205: Electronic Verification System (eVS®) Business and Technical Guide: https://ribbs.usps.gov/evs/documents/tech_guides/pubs/Pub205.PDF

Slide 26

2015 Meeting Schedule

Remaining MTAC Meeting Dates

August 11 - 13, 2015

November 17 - 19, 2015

Questions?Questions?

Interim MTAC Update 2015 status and inquiries should be directed to:

Consumer & Industry Affairs / Industry Engagement & Outreach

Email: [email protected].