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EXECUTIVE SUMMARY
The Company was incorporated as Mudra Fabrics Private Limited (MFL) on May 21,
1992. On October 13, 1992 our Company was converted into a public limited company.
Subsequently, on September 30, 2004, name of our Company was changed to Bombay
Rayon Fashions Limited (BRFL). In March 2005, with a view to consolidate business of
our Group, Bombay Rayon Private Limited (BRPL) was amalgamated with our Company
and two partnership firms of the Group, i.e, B R Exports and Garden City Clothing were
taken over by BRPL and our Company respectively.
The Bombay Rayon Group started in 1986 with the incorporation of BRPL. The Group is
in the textile industry having facilities for manufacture of fabrics, garments, designdevelopment, sampling etc. Presently, our Group is engaged in carrying out the activities of
manufacture of fabrics for domestic sale and export and manufacture of garments for
export.
The Bombay Rayon Group was promoted by Mr. Janardan Agrawal. Subsequently Mr.
Aman Agrawal and Mr. Prashant Agarwal, sons of Mr. Janardan Agrawal joined the Group
and are now in charge of the management of the Company as well as our Group
companies.
Bombay Rayons product designs are all about being at ease in comfortable clothing with
effortless style so company clientele never have to worry about what theyre wearing. At
work or at your leisure, with the Bombay Rayon tag, company patrons can never cease to
enjoy the simple comfort of just being themselves. Thats a promise, which over time has
transformed into a cherished legacy and a trusted assurance matched by none.
Since 1986, Bombay Rayon has been the name India relies on for clothing that fits the
active Indian spirit. Bombay Rayon provides apparels that are inspired by the five basic
elements that make-up our atmosphere and the garments do perform.
Exclusive construction details and only the finest fabrics ensure company patrons will be
equipped to take on whatever challenge comes their way.
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Companies are a multi divisional textile company engaged in the manufacture of a Variety
of fabrics and garments with modern production facilities. Company group was
manufacturing fabrics, company expanded our fabrics capacity and started catering to
premium shirting segment. Realizing the potential company group as intently moved
towards the garment manufacturing mainly to conserve the fabrics margins and take
advantage of the higher margins offered by the designer/fancy shirt segment.
Janardan Agrawal, is the Chairman of the Company. He is the main person behind the
establishment and growth of the Bombay Rayon Group. As chairman he provides strategic
direction to the Company. He is accredited with the establishment of the Bombay Rayon
brand of fabrics in the local retail market. He has also set up a unique bi-annual
presentation of the companys collections to the trade, a very novel way of marketing
products and has exhibited foresight and vision in the continuously expanding business and
has brought the same to its present status. He has been the driving force behind the Groups
growth. Since 1997 Mr. Agrawal is assisted by his sons Aman Agrawal and Prashant
Agarwal.
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INDUSTRY PROFILE
GENERAL INTRODUCTION
The project was done at Bombay Rayon Fashions Ltd., Doddaballapur, as a part of MBA
curriculum with an objective of knowing the working and systems the are followed
partially in the organization. This report gives details of all major departments in all types
garments.
NEED OF INDUSTRY
This study has a main role to play in making the students understand the working ofvarious departments in an organization and their importance as a separate entity and as a
whole to the achievement of the organization goals. This helps to study the organizational
activities in all functional areas and relate this to theoretical knowledge required.
Hence there is a need for such a program for every MBA student to get the practical
exposure of the organizational environment.
OBJECTIVES OF THE STUDY
To relate the theoretical aspects with the working of the organization.
To look closely into the departments and their functioning of organization.
To study the policies, procedures and programs of the company and study their
effectiveness.
To familiarize and acquire with theories learnt in MBA program and apply in real
life situations so as to bring out the balance between theoretical and practical
knowledge.
PROFILE OF THE INDIAN APPAREL INDUSTRY
The Indian apparel industry has a complex structure. On one hand it is marked by the
presence of large-scale organized players, while on the other hand are the numerous small-
scale independent units.
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The middlemen in the textile fabric trade backed the growth of the small-scale independent
unit. Traditionally textiles have had a long chain of distribution with various intermediaries
like the wholesalers, distributors, agents, etc.
These intermediaries were the marketing arms of the mills and played a major role in
maintaining contact with the final customer and the intermediary because all-powerful. The
intermediaries in order to sustain their business resorted to buying from the independent
units.
In addition the growth if garment exports from India, led to demand for fabrics, often in
short run. Thus the garment exporters/middlemen started approaching these independent
units with their own designs, doing business with the independent units gave the garment
manufacturer a higher degree of flexibility.
The Indian Apparel Industry is the 2nd largest foreign exchange earner for the country. This
industry also gives the 2nd highest pay packages to its employees. This is a very labour
intensive industry (second only to agriculture), where people without any skills or with the
least of skills can also employed. Due to this, the Indian Government is encouraging setting
up of Apparel Manufacturing plants all over the country.
With 14% of industrial output in the country, the apparel industry employs about 35
millions workers.
Indian apparel exports account for about 3% of the global apparel exports. The biggest
importer of Indian Apparel is Europe (52%), followed by the US (40%) and canada (3.5%).
Rest of the exports is to the UAE, Japan< Australia, Switzerland and Russia.
PRODUCTS WHICH INDIA EXPORTS
India is known as a GROUP II country which exports simple, low value products with low
to medium price range like basic woven tops (Ladies blouses, Mens shirts, T-shirts)
and a small quantity of trousers, skirts, jackets/coats, ladies dresses. Indian apparel is made
mainly with cotton fabric having different and small production of wool and blended
garments.
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FUTURE SCENARIO OF THE GARMENT INDUSTRY
Information revolution promises to bring the world closer to cohesion. In the emerging face
of fast moving information, technological transfer is bound to take place at a higher speed.
As the International borders blur supply Chain Management and Information Technology
take a crucial role in Apparel manufacturing. Global partners in the clothing supply chain
are exchanging information electronically, thus the need for Indian Clothing Industry to
spruce up.
Upcoming technologies for mass customization such as three dimensional non-contact
body measurement and digital printing ought to be discussed thoroughly and implemented
fast. This mass customization shall be successful for meeting unpredictable demand levels,
for luxury goods, uncertain customer wants and for heterogeneous demand. It is to be noted
that mass customization is different from mass production.
The future requires generation of real value service for the customers, comprehensive study
of multifaceted and multi-layered supply chain, and global integration of supply system in
a cost and time effective manner. Inventory planning, sales forecasting, manufacturing
strategy, distribution network and transportation management are some of the areas which
need improvement. The economic scence of US and its trade parteners need to be eyedcarefully if India is to survive in the faster and throat cut competition of 21st century.
Garments exports from India are expected to reach US$14.5 billion by 2010. As well as the
appreciation of the rupee against the dollar, Indias exports are being hit by increasing
competition from China.
FOUNDER OF THE COMPANY
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It is said, It's better to know everything about something, than something about
everything. This case in point is true to Mr. J. D. Agarwal, Chairman, Bombay Rayon. An
excellence par excellence in the field of Textiles, whose indigenous passion for Quality
Fabrics dates back to 1986, the year of Bombay Rayons genesis. All through these
glorious years, Mr. J.D. Agarwal was knitting the web of Bombay Rayon's enhanced
future, which was brought to life only three years ago, when he, along with his two sons,
Aman Agarwal (Vice Chairman) and Prashant Agarwal (Managing Director) flagged off
the Apparel Division of Bombay Rayon. What began as a small dream nearly three decades
ago has today shaped up as a global conglomerate simultaneously achieving the distinction
of being one of the fastest growing in the Indian apparel industry. And now, with a team of
committed professionals ably managed by a highly qualified management. Bombay Rayon
is using all the experience earned through the years in reaffirming to the world that
Bombay Rayon is indeed - The Future of Global Fashion from India.
COMPANY PROFILE
OVERVIEW OF THE COMPANY
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Companies are a multi divisional textile company engaged in the manufacture of a Variety
of fabrics and garments with modern production facilities. Company group was
manufacturing fabrics, company expanded company fabrics capacity and started catering
to premium shirting segment. Realizing the potential company group as intently moved
towards the garment manufacturing mainly to conserve the fabrics margins and take
advantage of the higher margins offered by the designer/fancy shirt segment.
Presently companies are exporting 100% of our garments. How ever we supply fabrics to
the domestic garment exporters we have positioned ourselves as a multi product, multi
fibre and multi market player ensuring that company target market is a diverse mix of the
domestic fabrics market, garment export trade and international market. Company
manufacturing facilities are spread across four locations at Navi Mumbai, silvassa,Sonale
in thane district and Bangalore, fully backed by the facilities for product development,
design studio and efficient sampling infrastructure to provide quality services to its
customers in India and abroad. Company currently employed over 5000 people.
Presently company has 250 weaving machines producing approximately 20 million meters
of woven fabric. Per annum 2800 sewing machine with production capacity of 8.4 millions
garments per annum.
Company competitive Strengths
1. Experience of company promoters
2. Flexibility in manufacture of garments
3. Designing capabilities
4. Lower turnaround time
5. low labour cost
6. Economies of sale
7. High productivity
8. Quality assurance
High lights
1. Experience of company promoters
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Company promoters and company have adequate experience in the textile industry and
company have successfully implemented expansion project earlier.
Companies also have adequate technical and commercial staff to handle implementation of
the proposed new expansion project
2. .Flexibility in manufacture of garments
Companies are in the business of manufacture of woven fabric and for the last fifteen years
it as been our main stay. Company have over the period of time developed expertise in the
manufacture of any customer desired variety involving complex design of woven fabrics of
superior quality.
3 .Designing capabilities
Designing is a critical element of fabrics and garments both. Development of innovative
designs is one of company main strengths. It is also our USP (UNIQUE SELLING
PROPOSITION) companies are into the high end products we have in house teams of
experienced designers in weaving garmenting and home textiles. Companies have installed
software packages CAD/CAM systems for generating designs on computers. At least 4-5
new designs are developed on a daily basis in each of the divisions.
4. Lower turnaround time
Garment manufacturing is highly fashion oriented. Fashion is time bound and delay in
meeting deadlines results in loss of businesses. Meeting customer deadlines on a consistent
basis is important for business. Company in house facilities of design studio, sampling of
fabrics and garments, weaving, and garmenting allows us to plan and deliver the order in
shortest turnaround time.
5. Low labour cost
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Companies are located on the outskirts of Bhiwandi, where skilled labour is available in
abundance. Thus our labor costs are maintained at realistic levels. Added to that we have
kept ourselves updated on the latest available technologies and continuously look for new
attachments and value adding equipment to enhance the performance of company
machines such that the labor input required is maintained while the production productivity
is improved.
6. Economies of scale
The companys production capacity in each of our units / divisions can be considered mid
to large size. It allows us the advantage of economies of scale. Although the units are
spread over different locations, the raw material procurement and purchase functions are
centralized. we can therefore take advantages of bulk discounts.
7. High productivity
High level of modernization, trained work force and managerial expertise results in
consistent high level productivity. Companies have established modern production
facilities at each of our plant and we are continuously on the look out for new / updated
technologies. Company investment in value adding equipments/ attachments to company
machines as resulted in twin benefits of consistent high quality and improves productivity.
8. Quality assurance
Each of the companys products passes through stringent quality checks. The quality
assurance measures taken by the company include through checking of all raw material and
other inputs right down to finished goods to ensure quality, statistical methods to identify
and analysis areas of improvement, experienced man power for quality assurance activities,
creation of data base for future reference and analysis etc.
9. Sampling Capabilities
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Company have all the facilities like desk looms, sample dyeing, sample printing, washing
and processing facilities to produce fabric samples per designs developed by company
design studio. In the initial stages of the order the design and sampling department
continuously interacts with the buyers till the fabric sample is approved.
Sample Yardages are made for making garments and in our dedicated fabric sampling unit,
garment samples are made, remade, design changes are incorporated till the customer
finally approves the garment sample. This entire process is very time consuming and can
take 2 months company dedicated in house facilities enable us to compress this time
substantially.
Company strategy
Company corporate VISION is to be complete apparel company. Company has 3 pronged
strategies to realize our vision.
1. To strengthen company fabric business in order to have full control of entire fabrics
supply chain from yarn dyeing, weaving to processing project facilities. This would not
only help has achieve total quality control at each stages, it would enable us to cut out
delays in delivery of fabrics to our garment unit.
2. To rapidly expand garment capacity to meet the growing opportunity in the market place
and in the process captivity consume 30 -50% of our own production of fabrics.
3. Position company selves in the mid to high end garment segment such that enhance our
acceptance and improve our capabilities to meet the stringent compliances stipulated by
such customer once this achieved, entering the commodity market would pose little
difficulty.
Continued focus in Innovative Design
Companies are into high end products in our garmenting business, which requires creations
of designs contemporary in terms prevailing fashions. Company have equipped design
studio and all other facilities to come out with innovative designs, which make company
fabrics and garments more of a fashion product commodity products and thus proving
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better in terms on price realization. Company strategy if to further improvise on design
development.
Back word integration of company manufacturing process
Companies are in to the manufacture of woven fabric and garment. Presently company do
not have facility for activities such as yarn dyeing, processing of grey fabric, garment
washing etc. absence of these facilities requires us to out sources these job making us
dependent on many external factors.
Continued Focus on Fabric weaving
Fabric weaving has been our core strength. Although over the years company have
diversified into garment manufacturing business company strength of producing different
variety of woven fabrics gives as an advantage over of all other garment manufacturers.
Further widening of company customer base
With proposed expansion of fabrics and garment capacities, and growing opportunities
available in the post quota regime company intend to continue grow company business by
adding new customer in existing and new geographies, new market segments company are
looking towards expanding customer base in Africa as also in the south east Asian
countries.
Adding to company Manufacturing Facilities
Expanding capacities in fabrics and garments will be continuous process. Company will
look for more geographic location suitable for catering to different market and product
ranges. Company will constantly Endeavour to acquire new technologies, latest
developments and value adding process to make company products techno savvy
contemporary in out look, trendy in fashion and top losses in quality.
Adding of New Products in company Garmenting division.
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Presently companies are mainly into the development and manufactures of mens shirts.
While company intend to continue to be focused into mens shirts company strategy is to
add ladies tops, kids wear and men & women bottoms so as to adequate diversification in
company garmenting business.
Manufacture of woven fabric.
Companies are into the manufacture woven fabric for almost to decades. Company
manufacture woven fabric of different varieties using cotton, man made fibers and there
blends. We have 152 weaving machines spread at 3 location at village sonale in thane
district, Navi Mumbai in silvassa. All our fabric for manufacture of woven fabric use
modern technology using imported projectile based sulzer, rapier based so met positive
rapier based Dornier and Belt based Picanol weaving machines.
Company total fabric manufacturing capacity is about 10 million meters per annum.
Company also out sources fabric from the unorganized sector to meet our requirement of
company customer. Company supply fabrics in both domestic and overseas markets.
Garment Manufacturing.
Companies have started company garment manufacturing division in September 2003 and
in a short span of time we have grown substantially in this business. One main feature of
company garment business is that we are into high end fashion products as compared to
commodity garment.
Company existing garment manufacturing facilities are in two units and are based at
BANGALORE. Company existing facilities have capacity of 5000 pieces of garment
manufacturing per day. One more units of garment manufacturing is expected to be
commissioned by September 05, which will increase our capacity 10000 pieces per day.
After implementation of the expansion project we will have an additional 22000 pieces of
garment manufacturing capacity per day. Presently, our focus in garment manufacturing is
on designer mens shirts. However, company have already started diversification into
ladies tops, kids weaver and bottoms for both men &women.
Brief Description of different steps involved in garment manufacturing is as
follows.
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1. Procurement of fabric
Based on the order and design, the fabric and appropriate fabric source are identified and
the quantity required is assessed based on the consumption of fabric per garment. company
have a team of skilled professionals who makes this assessment. company source majority
of the fabric required from our fabrics weaving plants at village son ale in Thane district,
Navi Mumbai and silvassa.
2. Fabric checking
Besides fabric, the accessories are also thoroughly checked for defects and damages.
3. Fabric cutting and garment stitching
The fabric is laid on the cutting table and then plotted with the help of CAD /CAM
machinery as per the specific patterns. This is a system for consumption planning and
ensures optimum usage of fabric keeping the cutting wastage at the minimum level. After
plotting the fabric is cut with the help of cutting machines. Different parts of shirt are then
stickered for identification of size and shade. This process is known as sorting of fabric.
The sorted fabric is then bundled and sent for fusing of the three main parts namely collars
and plackets. Then collars and cuffs are attached to the main body completing the first
stage.
4. Final checking of garments
Company subject 100% of the garments that we manufacture to stringent quality control
measures. To ensure that every piece manufactured is as per specification and the required
quality standards, responsible for ensuring that all finished goods are free from defects and
stitched as per measurement. This team compares the final product with the measurement
chart and style chart given by the design department. Any variance beyond acceptable
limits is rejected.
Manufacture of Made Ups
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Very recently we have ventured into the value added segment of home textiles i.e. Bed
sheets, fitted sheets, pillow covers, Quilt covers, Duvet covers etc. mainly for direct
exports. The size of global trade in this segment is expected to be over US 12 billion. The
market for home textile products as been growing at a rapid pace over the last few year.
With the removal of quota restriction the segment offers great opportunity for growth.
Company Marketing and selling strategy
Company have positioned our company in a reasonably strong position in all the business
segment in which company operate due to company quality, consistency, pricing and
delivery schedules company customer profile for fabrics include leading garment exporters
in India. Leading garment makers in the overseas markets, domestic garment
manufacturers, domestic wholesalers and traders and retailers. In addition, company have
developed a strong network of marketing agents who sells fabrics to various small sized
unit and traders there by ensuring greater penetration of markets. As far as garment
customers go, top labels in garments in the European and US markets are on company
customer list.
Company Distribution Channels
Company use the following distribution channels for marketing company products
Products /Market Segments Distribution Channel
Fabrics-Domestic sale
Fabrics-Exports
Garments-Exports
BRFL-Marketing agents/Wholesalers/Garment
manufacturers/Retailers
BRFL-Oversea Garment Manufacture / Exporters/
International Buying house.
BRFL-Buying house international brands / Retailers .
Domestic sale of fabric
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The local retail market is well developed and we have been catering to this market for
almost 2 decades. We have a network of over 10 agents and 70 distributors catering to
network of more than 2000 retailers spread across India. Presently in the domestic retail
division, we have a turnover of around Rs 200 lacks per month, which we plant to increase
to Rs. 300 lacks per month.
Domestic sale of fabric to readymade garment manufacturer exporters
This is the fastest growing market segment. With our range of fabrics, the buyers of these
garment exporters specify and approve fabrics made by BOMBAY RAYON. Thus it is
custom made product for these garment exporters. These are bulk and repeat orders.
Domestic sale of fabrics to readymade garment manufacturers operating in
domestic market
This is another fast growing segment mainly caters to domestic garment industry. many
Indian and international brands have set shop to grab this ever growing market with the
popularity of readymade garment going up, the Indian customer have almost topped buying
fabrics from retails shops and getting the garment stitched from tailors.
Export of fabrics
Companies are established fabric exporters to various markets. Suiting fabrics exported to
Europe and shirting to Middle east country. Companies are no concentrating and
developing export of shirting fabrics territories too.
Export of garment
Company strategy for exports of garments is to focus on medium to high class garment as
per unit price realization is maximum in high value garments segment. Company have
been able to attract well know names in overseas fashion garments industry, due to ability
to offer garments based on seasonal fashions trends and colour choices. Company expertise
in design of fabrics as per customer specification, garment designs and garment samples
meeting the stringent quality required have made a preferred garment supplier to discerning
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from Europe and USA. We enjoy a steady market for our products in this segment and
have established significant brand goodwill among overseas buyers for our garments. In
addition to above we are now focusing on significant reduction in turn around time.
Export of Made Ups/Home Textiles
Company believe that in the post- WTO era, home textiles will be a driving force of Indian
textile exports. With the closure of home textile plants in the US and shift in international
buying patterns towards Aspic Pacific Region, there is expected to be considerable demand
for home textiles out of Asian countries.
VISION, MISSION AND OBJECTIVES OF THE ORGANIZATION
BRFL S VISION.
Company vision is
Be a Complete Fashion Apparel Company focused on Total Customer Orientation,
attaining a Position of Pride for stakeholders through creation of Congenial Business
Environment, offering Products and Services Par Excellence.
BRFLS MISSION
Company mission is
Most innovative sought after Fashion Apparel and Fabrics Manufacturer.
Most dependable for shortest turn around time.
Most reliable for quality, service and deliveries.
Most permanently bonded with customers, suppliers and other stake holders.
Most valued employer.
Most looked up to for transparency, governance and social responsibility.
OBJECTIVES OF BRFLS
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SAFETY OBJECTIVES.
Prevention of accidents.
Safety related training.
Providing personal protective equipments.
QUALITY OBJECTIVES.
Improve customer satisfaction through delivery and service.
Improve quality by reducing rejection.
Improve quality by reducing reworks.
Larger employers must establish a safety committee. Smaller employers have the choice of
either establishing a safety committee or holding safety meetings with a management
representative present.
There is a difference between a safety committee and a safety meeting.
Safety committee is an organizational structure where members represent a group.
This gives everyone a voice but keeps the meeting size to an effective number of
participants.
A safety meeting includes all employees and a management person is there to
ensure that issues are addressed. Typically, the safety committee is an effective
safety management tool for a larger employer and safety meetings are more
effective for a smaller employer.
CLIENTS
Federated store USA
(Macys & Bloomingdales)
VF (WRANGLER) USA
Liz Claiborne USA
DKNY USA
ECKO USA
MARK ECKO USA
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Guess Italy
Roberto Cavalli -Italy
Tom tailor Germany
Ottos Germany & Switzerland
C & A Chain of stores Germany
Kiabi stores France
WR Replay Italy
BHS UK
Burtons UK
Top man UK
Kickers UK
Next UK
GEORGE UK
CONTACT DETAILS
BOMBAY HEAD OFFICE
Mr. Aman Agarwal
Vice Chairmen
Mr. Prashant Agarwal
Managing Director
Mr. Nazim Khan
Vice President
Address:D/1 Oberoi Garden Estate
Chandivali Farm Road
Chandivali
Saki Naka
Andheri (East)
Mumbai 400072
Tel # + 912256955566
Fax # +912228597992
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Email : [email protected]
Bombay Rayon Fashion Ltd (Garden City Clothing )
Unit 1, 2, 3 & 5
Number of employees : 5000
Number of Machines : 2800
Export Market : Europe & USA
Contact Details : Mr. Mukesh Agrawal
Director
Mr. Rafiq Sayed
President
Address : Bombay Rayon Fashion Ltd unit
1 57/A, 3rd Phase Peenya Industrial Area Bangalore 560058
Tel # : 08028393506, 28393508
Fex # : 08028393507
2 Bombay Rayon Fashion Ltd Unit
288, 3rd Phase Peenya Industrial
Bangalore 560078
Tel # :080 51273022
E Mail [email protected]
ORGANIZATIONAL STRUCTURE
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VICE PRESIDENT
GENERAL MANAGER
HUMANRESOURCEMANAGER
WORK MANAGER
PRODUCTIONMANAGER
MARKETINGMANAGER
ACCOUNTSMANAGER
HRASSISTANT SUPERVISORS
MARKETINGEXECUTIVE
ACCOUNTASSISTANT
HELPERSHELPERS HELPERSHELPERS
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HUMAN RESOURCE DEPARTMENT
Meaning of Human Resource Management
Human Resource Management (HRM) is the strategic and coherent approach to the
management of an organizations most valued asset the people working who individually
and collectively contributes to the achievement of the objectives of the business.
Human Resource Management (HRM) is both an academic theory and a business practice
that address the theoretical and practical techniques of managing a workforce. Its
synonyms include personnel administration, personnel management, labor management,
and industrial management, but these traditional expressions are becoming les common for
the theoretical discipline. Sometimes even industrial relations and employee relations areconfusingly listed as synonyms although these normally refer to the relationship between
management and workers and the behavior of workers in companies.
Human Resource Management (HRM) function includes a variety of activities, and key
among them is deciding what staffing needs you have and whether to use independent
contractors or hire employees to fill these needs, recruiting and training the best employees,
HR ManagerKHAN
ExecutiveBUBU
Assistant ExecutiveHARISH
ExecutiveCHANDAN
House KeepingSupervisor
House KeepingHelpers (30 32)
Assistant ExecutiveGOPAL
House KeepingSupervisor
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ensuring they are high performers, dealing with performance issues, and ensuring your
personnel and management practices conform to various regulations. Activities also
include managing your approach to employee benefits and compensation, employee
records and personnel policies. Usually small businesses (for-profit or nonprofit) have to
carry out these activities themselves because they cannot yet afford part or full- time help.
However, they should always ensure that employees have and are aware of personnel
policies, which conform to current regulations. These policies are often in the form of
employee manuals, which all employees have.
The theoretical discipline is based primarily on the assumption that employees are
individuals with varying goals and needs, and as such should not be thought of as basic
business resources, such as trucks and filling cabinets. The field takes a positive view of
workers, assuming that virtually all wish to contribute to the enterprise productively and
that the main obstacle to their endeavors are lack of knowledge, insufficient training, and
failure of process.
Practitioners in the field see HRM as amore innovative view of workplace management
than the traditional approach. Its technique force the managers of an enterprise to express
their goals with specificity so that they can be understood and undertaken by the workforce
and to provide the resources needed for them to successfully accomplish their assignments.
As such, HRM techniques, when properly practiced, are expressive of the goals and
operating practices of the enterprise overall.
Nowadays, the more traditional synonyms such as personnel management are often used in
a more restricted sense to describe those activities that are necessary in the recruiting of a
workforce, providing its members with payroll and benefits, and administrating their work-
life needs. These activities can require regulatory knowledge and effort, and enterprises can
benefit from the recruitment and development of personnel with these specific skills.
The goals of Human Resource Management are to help an organization to meet strategic
goals by attracting, and maintaining employees and to manage them effectively. The basic
premise of the academic theory of HRM is that humans are not machines; therefore we
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need to have an interdisciplinary examination of people in the workplace. Field such as
psychology, industrial and organizational psychology, industrial relations, sociology, and
critical theories: postmodernism, post-structuralism play a major role. Many colleges and
universities offer bachelor and master degrees in Human Resource Management.
One widely used scheme to describe the role of HRM, developed by Dave
Ulrich, defines four fields for the HRM function
Strategic business partner, Change agent, Employee champion, Administration. However,
many HR functions these days struggle to get beyond the roles of administration and
employee champion, and are seen rather as reactive as strategically proactive partners for
the top management. Human Resource Management comprises several processes.
Together they are supposed to achieve the above-mentioned goal. These processes can be
performed in an HR department, but some tasks can also be outsourced or performed by
line-managers or other departments.
The most commonly stated HR processes are
Workforce planning, Recruitment (sometimes separated into attraction and selection),
Induction, Skill management /inventory /multi skilling, Personnel development, Training
administration/staff/workmen, Personnel administration, Payroll and compensation
management, Time office management, travel management (sometimes assigned to
accounting rather than HRM), Employee benefits administration, Plant Layout planning,
Personnel cost planning, Performance appraisal, Outplacement, Industrial relations,
Attendance and leave management, Manpower allocation, Contract Labor deployment,
Welfare activities, Statutory requirement (factory inspectorate, labor commission, PCB),
Union and Interaction, Communication skill, 5s Implementation, Six Sigma, Safety
activities, Canteen.
HUMAN RESOURCE DEPARTMENT
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Basically HRD stands for human resource development it is one of the important
department in an organization. The management of human is viewed as a system in which
participants seek to attain both individual and group goals.
Human Resource Management is concerned with the people dimension in management
since organization is made up of people acquiring their services, developing their skills
motivating them to high level performance and insuring that they continue to maintain their
commitment to the organization. They are essential to achieve organizations objectives.
HUMAN RESOURCE DEPARTMENT FUNCTIONS
To maintain good and harmonious industrial relations
Recruitment and selection.
Providing salaries at right time.
Team building.
Employees relation.
BRFLS PEOPLE
BRFL is proud and glad to have an experienced and talented workforce right from its
inception. BRFLS commitment to employee welfare ensures high retention of employees
and enables BRFL to have a dedicated and efficient team to extent unmatched service.
Recruitment and selection
The process or recruitment begins with the man power status forecast where as study is
made on future business requirement.
Recruitment process
After the manpower requirements are assessed / the requirements are published in all the
local advertisement.
Applications are intend from candidates with the required background.
The screening of the candidates is done after going through the CVs Interview dates are
given to the candidates. In the BRFL recruitment and selection of applicants everything is
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managing by work Manager because the lack of HR person of the organization.
Performance appraisal is not conducted in the BRFL.
WORKIN TIME ATTENDANCEThe office time of the company is from 9-00 am to 5-30 pm, the general shifts starts from
8-00 am to 5-00 pm, the second shifts starts from 5-00 pm to 2-00 am.
Punching machines is used for making attendance that is kept in the security section,
separate register are also maintained to mark attendance in the respective sections. The
company has a total dedicated work force of 2500 employees.
Welfare measures
Transport.
Canteen.
Medical facility.
Social facility
WELFARE OF EMPLOYEES.
Bombay Rayon has initiated the implementation of SA8000 for its Doddaballapur Mill.
SA8000 is a global social accountability standard for decent working conditions, developed
and overseen by Social Accountability International (SAI). SAI offers training in SA8000
and other workplace standards to managers, workers and auditors. It contracts with a global
accreditation agency, Social Accountability Accreditation Services (SAAS) that licences
and oversees auditing organizations to award certification to employers that comply with
SA8000. SA8000 is based on the UN Universal Declaration of Human Rights, Convention
on the Rights of the Child and various International Labour Organization (ILO)
conventions. SA8000 covers the following areas of accountability
Child labour
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No workers under the age of 15; minimum lowered to 14 for countries operating under the
ILO Convention 138 developing-country exception; remediation of any child found to be
working.
Forced labour
No forced labor, including prison or debt bondage labor; no lodging of deposits or identity
papers by employers or outside recruiters. Workplace safety and health: Provide a safe and
healthy work environment; take steps to prevent injuries; regular health and safety worker
training; system to detect threats to health and safety; access to bathrooms and potable
water. Freedom of Association and Right to Collective Bargaining:
Respect the right to form and join trade unions and bargain collectively; where law
prohibits these freedoms, facilitate parallel means of association and bargaining.
Discrimination
No discrimination based on race, caste, origin, religion, disability, gender, sexual
orientation, union or political affiliation, or age; no sexual harassment.
Discipline
No corporal punishment, mental or physical coercion or verbal abuse.
Working hours
Comply with the applicable law but, in any event, no more than 48 hours per week with at
least one day off for every seven day period; voluntary overtime paid at a premium rate and
not to exceed 12 hours per week on a regular basis; overtime may be mandatory if part of a
collective bargaining agreement.
Remuneration
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Wages paid for a standard work week must meet the legal and industry standards and be
sufficient to meet the basic need of workers and their families; no disciplinary deductions.
Management system for Human Resources
Facilities seeking to gain and maintain certification must go beyond simple compliance to
integrate the standard into their management systems and practices.
Health and Safety
Company follow a strict code of Health & Safety practices at conditions in the workplace
and beyond. The code is monitored continually by internal management reviews, which
involve representatives from all areas of the business. The group also reviews and updates
the code regularly. Ensuring that all legislation and recommended practice is complied
with. Company constantly strive to remain eco-friendly by adhering to the highest
international standards of manufacturing, effluent treatment and by using azo-free dyes and
chemicals to ensure the welfare of our consumers and the sanctity of our natural
environment.
The Environment
Good environmental practice has always been a prime consideration in Bombay Rayons
development, leading us to seek practical solutions to avoid the production of waste.
Company business activity inevitably has an impact on the environment. Company seek to
minimize this impact as far as possible by operating a policy of sustainable development
and constantly researching new ways to reduce pollution, wastage and the amount of
resources used, while recycling as much as we can. Company view all environmental
regulations and legislation as the minimum standard to be attained and strive to exceedthem significantly where possible as the needs of the retail industry have changed.
The Community
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Company take company responsibility to contribute to the community in which we
operate seriously. Company make every effort to support our staff and the wider society in
improving our local community. The company has always taken an active role in local
communities in which it operates, supporting many worthy causes.
Bombay Rayon recognizes that its employees have an important role to play within the
wider community and seeks to provide every effort to support its staff with charitable
endeavours and local community initiatives. These activities have included promoting and
sponsorship of individual and social activities, fund raising for hospitals and schools and
coordinating with aid agencies and local authorities for projects around the nation.
Corporate Values
Company are committed to actions to restore and preserve the environment. Company are
committed to developing safe and clean technologies using the best environmental
practices. Company are committed to minimizing waste and pollutants, conserving
resources, and recycling materials at every stage of the product life cycle. Company will
continue to work with customers and public authorities, vigorously pursuing the
development, and implementation of improved technologies and products by minimizing
their impact on the environment. Company will develop effective methods and procedures,and will promote a culture in which all employees share this commitment.
In this way, company aim to have an environmental performance we can be proud of, to
earn the confidence and respect of customers, shareholders, and society at large, and to
contribute to sustainable development.
Giving the salaries to all the employees at a right date of every month.(6th of every
month)
Every year increment is provided to al the employees.
ESI and PF facilities are provided to all the employees.
BRFL provides ARC (accident relief care) cards from the accident relief care
(India) pvt ltd to all the employees.
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Training is the processes where by people learn the skills, knowledge, attitude and
behaviors needed in order to perform their job more effectively.
NEED
Training programmers helps in increasing the quality & quantity.
1. Employees feel that they are being taken care by the management and this result in
increasing their morale.
2. By training, the workers are enabled to make the most economical & best use of
materials & equipment.
3. It helps each employee and individual member to utilize and develop his or her full
potential.
4. As managers are exposed to the latest concepts information and techniques they
become qualified. By this, increase their market value and earning power.
5. To increase productivity & to improve interpersonal communication, leadership &
team work.
TRAININNG OBJECTIVES
* To impart new entrants the basic knowledge and skill they need for an intelligent
performance of defined tasks.
* To assist employee to function more effectively in their further role.* To increase the productivity of an organization
* To reduce the cost of production.
* To give suggestions and recommendations to the company.
TECHNIQUES OR METHODS OF TRAINING
Some the most popular methods of training which is often seen is as stated below.
ON-THE-JOB-TRAINING
Is conducted at the work site and in the context of the job. It is, many times, informal. An
experienced worker shows a trainee how to work on the job.
VARIOUS METHODS OF ON- THE JOB TRAINING
ON SPECIFIC JOB
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Current practice in job training has been strongly influenced by the war training within
industry which was first designed to improve the job performance through job training
these are following methods of training.
A. Experience
B. Coaching on-the job
C. Understudy
A. Experience
This is the older method of on- the job training but as sole approach, it is wasteful, time
consuming and inefficient. It has been observed that is should be following by other
training methods to make it more effectives.
B. Coaching
Coaching by superior is an important and potentially effective approach is superior is properly
trained oriented. The technique involves direct personal instructions & guidance usually, with
expensive demonstration & continues critical evaluation and correction.
C. Understudy
The understudy method makes the trainees an assistant to the current jobholder .The trainee
learned by experience, observation & limitation.
OFF-THE-JOB METHODS
In these methods, trainees have to leave their work place denote their entire time to the
development objectives. In these methods development of trainees is primary & may useable
work produce during training is secondary. Following training techniques are use off the
job.
1. Special courses of lectures.
2. Conferences
3. Case studies
1. Special courses of lectures
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Lecturing is the most traditional from of formal training method .special courses & lectures
can be established by business organizations in numerous ways as a part of their
development programmers.
2. Conferences
This is also an old, but still a favorite training methods, the participant pool their ideas &
experiences in attempting arrive at improved methods dealing with problems which are
common subjects of discussion, conference may include buzz session that device
conferences into small group of four or five for intensive discussions.
3. Case studies
A case study is written account of a trained reporter or seeking to describe an actual
situation.
Roles and Responsibilities
Employees
Work hard to achieve goals.
Take responsibility for their own professional development.
Assess their performance objectively.
Managers
Set and clarify employees goals.
Support employee development and possible career progression.
Provide yourself frequent and candid feedback.
Access employee performance fairly.
Compensation and Benefits
The salaries of the employees are based on performance, periodic performance appraisals
are conducted and the salary is fixed based on performance.
The following are the components of the compensation package
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Basic Salary
Dearness allowance
Statutory payment( PF)
Efficiency allowance
Annual benefits such as medical reimbursement, medical support scheme, Eco-
friendliness
Other indirect benefits such as lunch and transport facility etc.
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FINANCE DEPARTMENT
This is the main department of any organization and is also necessary to design this
department to design this department. Because, finance is like food & water for human
body, without finance other activities of the business can not be undertaken. But in todays
business not only adequate finance is necessary but also it is necessary to manage it
properly. That is why the finance department is having very a significant role in any
business.
FinancialRecordKeeping&Reporting
As Bombay Rayon Fashions Limited is a listed company, it is required to comply with
strict accounting principles and regulations. It is critical to ensure that all transactions are
properly identified, analyzed and recorded. Regardless of whether a Director / Senior
Management person is directly involved in financial reporting or accounting, most come
into contact with financial transactions directly or indirectly. All reasonable efforts are
expected to ensure that all business records and reports are accurate, complete and reliable.
Function areas of Financial ManagementI. Estimating the financial requirement.
2. Selection of the source of funds.
3. Allocation of funds.
4. Analysis and interpretation of the results.
5. Usage of BEP techniques.
GENERAL MANAGER
ACCOUNTS MANAGER
CASHIER ACCOUNTANT ACCOUNT ASSISTANT
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6. Capital budgeting
7. Working capital management.
8. Profit planning and control.
9. Fair return to the investors.
10. Maintaining liquidity and wealth maximization.
BRFL is also having a effective finance department with different section the supreme
body for this department is the director for finance then comes the general manager for
finance, assistant general manager, manager and so on from top to bottom. Totally 5
employees are working in the finance department.
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BALANCE SHEET OF BOMBAY RAYON FASHION LTD FOR THE
YEARS
2008 & 2009
(Rs in Lakhs)
S I SOURCES OF FUNDS SCH ASSET31.03.2008
ASSET31.03.2007
12
3
1
23
Share holders fundsShare capitalReserve capitalLoans and fundsSecured loansUnsecured loansDeferred tax adjust
Application of fundsFixed assetsGross blockLess: depreciationNet blockCapital work in progressInvestmentsCurrent assets, loans and advancesCurrent assetsLoans & advances
Less: current liabilities &Provisionscurrent liabilitiesprovisions
NET CURRENT ASSESTS
Miscellaneous expenditure
12
34
5
67
8
9
500.004150.97
500.002897.32
15109.941458.131100.38
11113.231221.43862.85
22319.42 16594.83
11550.203493.36
7461.172882.55
8056.84 4578.62
531.88207.47
14729.026940.51
1886.40304.11
13341.075040.98
21669.53 18382.05
6973.931172.98
7897.54661.26
8146.91 8558.80
13522.62
0.61
9823.25
2.45
22319.42 16594.83
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HIERARCHY OF MARKETING DEPARTMENT
Marketing is a process of persuasive action which makes the buyers to buy the products
and services at given price is called marketing.
Marketing management is a process of planning and executing the conception, pricing,
promotion and distribution of goods services and ideas to create exchanges with target
groups that satisfy customers and organizational objectives. Marketing management is a
process involving analysis, planning implementation and control that it covers goods,
services and ideas that it rests on the notion of exchange and the goal is to produce
satisfaction for the parties involved.
MARKETING MIX
Marketing refers to the four Ps Product
Promotion
Pricing
Place
General ManagerChakravarti
Domestic MarketManager Venkatachalam
Export MarketManager Divakar
Executive Satish
SalesRepresentatives
SalesRepresentatives
Executive Maria
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Promotion
Promotion activity of the products produced by the Bombay rayon fashion LTD is totally
taken care by head office of the company which is situated at Vasantnagar, Bangalore.Promotion of the products is looked after by the companys marketing executives.
Pricing
Pricing is relying on the quality and quality ordered by the customers. When customer
places bulk orders for the products and services, company will quote the low price for the
orders or vice-versa. All the pricing quotation is fixed by the head office of Bombay rayon
fashion ltd. Only manufacturing process will be done in the plant. The head office will
receive the cost of each order placed by the customers. It will then check the cost of the
orders and then fix the price for the orders
Place
Place refers to the space of finding the targeted customers of the produced goods and
services. Mainly company will browse the customers via internet or through the directories,
which contains information about the customers.
Company Marketing and Selling strategy
Company have positioned our company in a reasonably strong position in all the business
segment in which we operate due to our quality, consistency, pricing and delivery
schedules our customer profile for fabrics include leading garment exporters in India.
Leading garment makers in the overseas markets, domestic garment manufacturers,
domestic wholesalers and traders and retailers.
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Company Distribution Channels
Products /Market Segments Distribution Channel
Fabrics-Domestic sale
Fabrics-Exports
Garments-Exports
BRFL-Marketing agents/Wholesalers/Garment
manufacturers/Retailers
BRFL-Oversea Garment Manufacture / Exporters/
International Buying house.
BRFL-Buying house international brands / Retailers .
Domestic sale of fabric
The local retail market is well developed and we have been catering to this market for
almost 2 decades. We have a network of over 10 agents and 70 distributors catering to
network of more than 2000 retailers spread across India. Presently in the domestic retail
division, we have a turnover of around Rs 200 lacks per month, which we plant to increase
to Rs. 300 lacks per month.
Domestic sale of fabric to readymade garment manufacturer exporters
This is the fastest growing market segment. With our range of fabrics, the buyers of these
garment exporters specify and approve fabrics made by BOMBAY RAYON. Thus it is
custom made product for these garment exporters. These are bulk and repeat orders.
Domestic sale of fabrics to readymade garment manufacturers operating in
domestic market
This is another fast growing segment mainly caters to domestic garment industry. many
Indian and international brands have set shop to grab this ever growing market with the
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popularity of readymade garment going up, the Indian customer have almost topped buying
fabrics from retails shops and getting the garment stitched from tailors.
Export of fabrics
Companies are established fabric exporters to various markets. Suiting fabrics exported to
Europe and shirting to Middle east country. We are no concentrating and developing export
of shirting fabrics territories too.
Export of garment
Company strategy for exports of garments is to focus on medium to high class garment as
per unit price realization is maximum in high value garments segment. We have been able
to attract well know names in overseas fashion garments industry, due to ability to offer
garments based on seasonal fashions trends and co lour choices.
Company expertise in design of fabrics as per customer specification, garment designs and
garment samples meeting the stringent quality required have made a preferred garment
supplier to discerning from Europe and USA. We enjoy a steady market for our products in
this segment and have established significant brand goodwill among overseas buyers for
our garments. In addition to above we are now focusing on significant reduction in turn
around time.
Export of Made Ups/Home Textiles
Company believe that in the post- WTO era, home textiles will be a driving force of Indian
textile exports. With the closure of home textile plants in the US and shift in international
buying patterns towards Aspic Pacific Region, there is expected to be considerable demand
for home textiles out of asian countries.
CLIENTS
Federated store USA
(Macys & Bloomingdales)
VF (WRANGLER) USA
Liz Claiborne USA
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DKNY USA
ECKO USA
MARK ECKO USA
Guess Italy
Roberto Cavalli Italy
Tom tailor Germany
Ottos Germany & Switzerland
C & A Chain of stores Germany
Kiabi stores France
WR Replay Italy
BHS UK
Burtons UK
Top man UK
Kickers UK
Next UK
GEORGE UK
PROCESS OF MARKETING THE BRFL PRODUCT
To meet fabricator.
To get the requirement of customer like sizes and other enquiry.
To get the Performa invoice or estimation.
Send the purchase order.
Supply the materials.
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plotting the fabric is cut with the help of cutting machines. Different parts of shirt are then
stickered for identification of size and shade. This process is known as sorting of fabric.
The sorted fabric is then bundled and sent for fusing of the three main parts namely collars
and plackets. Then collars and cuffs are attached to the main body completing the first
stage.
4. Final checking of garments
Company subject 100% of the garments that company manufacture to stringent quality
control measures. To ensure that every piece manufactured is as per specification and the
required quality standards, responsible for ensuring that all finished goods are free from
defects and stitched as per measurement. This team compares the final product with the
measurement chart and style chart given by the design department. Any variance beyond
acceptable limits is rejected.
Manufacture of Made Ups
Very recently we have ventured into the value added segment of home textiles i.e. Bed
sheets, fitted sheets, pillow covers, Quilt covers, Duvet covers etc. mainly for direct
exports. The size of global trade in this segment is expected to be over US 12 billion. The
market for home textile products as been growing at a rapid pace over the last few year.With the removal of quota restriction the segment offers great opportunity for growth.
Production Department
Production management to the applications of management principles to the production
process in a factory. In other words production management involves application of
planning, organization, directing and controlling the production process.
The planning department suggests the type of raw materials should by used to manufacture
the product and then the production is carried in systematic manner in which different
shops produce, where final product of the company is assembled.
Meaning of the Production
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Production implies the creation of goods and services to satisfy human needs. It involves
conversion of inputs (resources) into outputs (products). It is a process by which; raw
materials and other inputs are converted into finished products.
Any process which involves the conversion of raw materials and bought out components
into finished products for sale is known as production. Such conversion of inputs adds to
the value or utility of the products produced by the conversion or transformation process.
The utility or added value is the difference between the value of outputs and the value of
inputs. The value addition to inputs is brought about by alteration, transportation, storage or
preservation and quality assurance.
PRODUCTS OF THE COMPANY
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MANUFACTURING PROCESS FLOW
AIMS AND FUNCTIONS OF PRODUCTION DEPARTMENT
BRFLs Production is the functional area responsible for turning inputs into finished
outputs through a series of production processes. The Production Manager is responsible
for making sure that raw materials are provided and made into finished goods effectively.
He or she must make sure that work is carried out smoothly, and must supervise procedures
for making work more efficient and more enjoyable.
FIVEPRODUCTIONSUB-FUCTIONS
In a manufacturing company the production function may be split into five sub-functions
1. The production andplanning department of BRFL will set standards and targets for each
section of the production process. The quantity and quality of products coming off a
production line will be closely monitored. In businesses focusing on lean production,
quality will be monitored by all employees at every stage of production, rather than at the
end as is the case for businesses using a quality control.
2. The purchasing department will be responsible for providing the materials, components
WATERJETFINISHED GOODSDESPATCH
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and equipment required to keep the production process running smoothly. A vital aspect of
this role is ensuring stocks arrive on time and to the right quality.
3. The stores department will be responsible for stocking all the necessary tools, spares,
raw materials and equipment required to service the manufacturing process. Where
sourcing is unreliable, buffer stocks will need to be kept and the use of computerized stock
control systems helps keep stocks at a minimal but necessary level for production to
continue unhindered.
4. The design and technical support department will be responsible for researching new
products or modifications to existing ones, estimating costs for producing in different
quantities and by using different methods. It will also be responsible for the design and
testing of new product processes and product types, together with the development of
prototypes through to the final product. The technical support department may also be
responsible for work study and suggestions as to how working practices can be improved.
5. The works department will be concerned with the manufacture of products. This will
include the maintenance of the production line and other necessary repairs. The works
department may also have responsibility for quality control and inspection.
These four distinct views are discussed in the following section.
Production as a system
This view is also known as systems concept of production.
A system is defined as the collection of interrelated entities. The systems approach views
any organization or entity as an arrangement of interrelated parts that interact in ways that
can be specified and to some extent predicted. Product is viewed as a system which
converts a set of inputs into a set of desired outputs.
Production Function
Production function may be defined as the creation of useful products for sale with the help
of inputs such as materials, machines labors land, capital and management.
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The production function represents between inputs and outputs.
Objectives of production management
Some of the important objectives of production management are
1. Maximum customer satisfaction through quality, reliability, cost and delivery time.
2. Minimum scrap/rework resulting in better product quality.
3. Maximum possible inventory levels (i.e. optimum inventory levels).
4. Maximum utilization of all kinds of resources needed.
5. Minimum cash out flow.
6. Maximum employee satisfaction.
7. Maximum possible production (i.e. outputs).
8. Higher operating efficiency.
9. Minimum production cycle time.
10. Maximum possible profit or return on investment.
PRODUCT PLANNING AND DEVELOPMENT
Product planning and development is the process of searching ideas for new products,
screening them systematically, converting them into tangible products and introducing the
new products into markets. It is also involves formulation of product strategies and
policies. It includes improvement in existing product as well as new development products.
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PURCHASE DEPARTMENT
THE HIERARCHY OF PURCHASE DEPARTMENT
Purchase officer
Store officer
Store assistant
Helper
Purchase department deals with the purchasing and storing of materials and supplying the
materials to the production department according to their specification.
The most important aspect in any organization is flow of materials from outside the
organization to fulfill the requirements of the each department. This activity is taken care
by the PURCHASE DEPARTMENT.
Purchase department plays an important in the organization effectiveness and its
productivity. Purchase department has to make timely order of the raw material for the
uninterrupted production process, and the spare parts for the machines which helps in
orderly replacement of spares with the production moving.
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Objectives of the purchase department
A. To procure quality raw material at the least cost.
B. To maintain sufficient stock at go downs.
C. To preserve the stock at maximum care.
D. To maintain safety stock level.
E. Estimate the future fluctuation in prices of raw material arrangement of finance to
fulfill the maximum stock level.
The department is responsible for the following
Domestic purchase
Imports
Trading of Raw Material
Dispatches to factories
Storage at go down
Excise obligation
PURCHASING PROCEDURE
1. To get the sale order
2. Receipts of procurement advice including type of procurement
3. Planning for procurement depending on the type of advice
4. Preparing material purchase requisition
5. Seeing enquiries
6. Making comparative statement of offer received from various suppliers.
7. Placement of orders including patronizing.
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QUALITY CONTROL DEPARTMENT
MEANINGS
Quality is desired attributes and characteristics in material, semi finished products and
finished item it is a relative term and can be expressed based on end usage.
In simple words quality is doing the right things at first time and every time.
Quality is
Degree of performance
Degree of preference.
Degree of excellence
Promises made to the customers
Quality of design
There are 8 dimensions of quality
i. Performance
ii. Features
iii. Reliability
iv. Conformance
v. Durability
vi. Serviceability
vii. Aesthetics
viii. Perceived quality
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QUALITY POLICY
Overall intentions and directions of an organization with regard to quality, as
formal expression by top management. We shall make value additions to our customers by providing world class products.
Meet to the full satisfaction of customers.
Quality by enhancing productivity and efficiency.
Being internationally competitive.
Achieve quality products with total support from all their employees.
Checking continuous improvement.
To listen openly to its customers.
To design the products they want first.
Produce the products cheaply not compromising with quality.
To offer excellence to your customer.
QUALITY CONTROL
Operational techniques and activities that are used to fulfill requirement for quality.
QUALITY ASSURANCE
All the planned & systematic activities implemented within the quality system, and
demonstrated as needed, to provide adequate confidence that an entity will fulfill
requirements for quality.
QUALITY MANAGEMENT
All activities of overall BRFL management function that determine the quality
policy, objectives, & responsibilities,7 implement them by means such as quality
planning, quality control, quality assurance, & quality improvement with in the
quality system.
QULAITY MANAGEMENT SYSTEM PRINCIPLES
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Customer focus.
Leadership.
Involvement of people.
Process approach. System approach to management
Continual improvement.
QUALITY MANAGEMENT SYSTEM
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SATISFACTION
MEASUREMENTANALYSIS
&IMPROVEMENT
PRODUCTREALISATI
ON
RESOURCEMANAGEM
ENT
MANAGEMENT
RESPONSIBILITY
CUSTOMER
CUSTOMER
PRODUCT
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MANAGEMENT RESPONSIBILITY
1. Management commitment.
2. Customer focus.
3. Quality policy.
4. Planning.
Quality objectives.
management system planning
5. Responsibility authority, & communication
6. Management review.
General.
Review input.
Review output.
MEASUREMENT ANALYSIS AND IMPROVEMENT
1. General.
2. Monitoring & measurement.
Customer satisfaction.
Internal audit. Monitoring & measurement of process of product.
3. Control of non confirming product.
4. Analysis of data.
5. Improvement.
6. Corrective action.
PRODUCT REALISATION
1. Planning of product realization.
2. Customer related process.
Determination of requirements related to the product.
Review of requirements related to the product.
Customer communication.
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3. Design and development.
4. Purchasing.
Purchasing process.
Purchasing information.
Verification of purchased product.
5. Production and service provision.
Control of production & service provision.
Validation of process for production & service provision.
Identification and trace ability.
Customer property.
Preservation of product.
6. Control of monitoring.
RESOURCE MANAGEMENT
1. Provision of resources.
2. Human resources.
General.
Competence, awareness, & training.
Infrastructure.
Work environment.
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STORES DEPARTMENT
STORES
It is a place where materials are received and stored. Materials received will no be
Received will not issued immediately it will be held in stores and that is called inventory.
STORES DEPARTMENT
It is a place where materials are received and stored. Materials received will not be issued
immediately it will be held in stores and that is called inventory. The inventory held in bell
is for one and half months.
FUNCTIONS
Goods inwards
Holding stores
Scrap and surplus stores
To receive raw materials and account for them.
To receive the purchase requisitions.
Checking inspection letters.
Invoice must match with purchase order
Made rejection and replacement.
SCOPE OF STORES
1. Ready accessibility of major material permitting efficient services.
2. Efficient space utilization and flexibility at arrangement.
3. Reduced need for material handling.
4. Minimization of material deteriorisation and pilferage.
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PROBLEMS IDENTIFICATION
PROBLEMS OF THE ORGANIZATION
Only Authoritative leadership Because They are not strictly implementing what they
are discussed in the meeting because the managers doesnt give the opportunity to the
workers to give their ideas and suggestions in the meeting.
Less promotional activities there is Lack of advertisement media like T.V, news paper
to publicity of the organization product.
CAUSES
Less motivation among employees
Less sales turnover
Less product awareness
There is no proper distribution
SUGGESTIONS
BRFL should use the effective advertisement media like T.V and News paper to
improve its marketing position in the market.
Group discussions, case study, presentations should be conducted. During the
practical sessions instructors must be provided in order to guide the trainees.
Make the T&D programmes more effective. The company should provide T&D
programs according to needs of the employees.
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7S McKinney Model
APPLICATION OF 7 S MODELS
The 7-S model is better known as McKinneys 7-S. The two persons who developed this
model are, Tom Peters and Robert Waterman, have been consultants at McKinney & Co at
that time. They published their 7-S Model in their article Structure is not Organization
(1980) and ion their books The Art of Japanese Management (1981) and in search of
Excellence (1982). Perhaps the most important of culture, was the trigged the interest of
American managers in the issue of culture, was the emergence of Japanese competition. AsJapan began to take leading role in one basic industry after another, the question of cultural
difference emerged as a casual factor to explain Japanese superiority. There were those
who signal the deterioration of sound cultural values as the central reason behind the
slipping of America as a worldwide industrial power.
They suggest that Americans have gotten too fat, demanding too much from society
without imposing any equivalent internal demands of themselves, and that they seem to
have a lost a sense of pride and self satisfaction derived from a job well done. When
contrasted with their Japanese counterparts, the gap seems to be enormous and still
growing. Somehow, there is basic erosion of standards of excellence that seems to
undermine the basic fabric of American society. This is a message of gloom, and the
popular press, as well as the academic writes, when contrasting American and Japanese
management styles have been repeatedly conveying the message in recent years.
The most notable exception, which might be the cause of its enormous popularity, has been
the book in search of excellence by peters and waterman (1982), where they emphasize
the lesson to be derived from Americas best run companies. Paradoxically, it is interesting
to observe that the best compliment.
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That can be made to an American firm is that it resembles a Japanese company. Nc.
Kinseys 7S model reflects upon the framework used to evaluate the best managerial
companies.
The model starts on the premise that an organization is not just structure, but consists of
seven elements
THE SEVENS ARCHITECTURE
1. STRATEGY
It refers to the set of decisions and actions at gaining a sustainable competitive advantage.
Towards Supplier.To ensure prompt dealings with integrity, impartiality and courtesy and promote
Ancillary industries.
Towards Employees
Develop their capability and advancement through appropriate training and career
Planning.
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Towards Community
Encourage progressive indigenous manufacture of products and materials so as
to substitute imports.
To ensure safety in operations and highest standards of environment protection
in its manufacturing plants and townships by suitable and effective measures
Objectives
To provide and supply quality products and ensure continuous operation and also
provide after sales services to achieve customers satisfaction.
To develop long-term corporate plans to provide for adequate growth of the
activities of the corporation.
To endeavor to reduce the cost of production of sponge iron by means of systematic
cost control measures.
To ensure the price of its equipment
2. STRUCTURE
Structure describes the hierarchy of authority and accountability in an organization these
relationships are frequently diagrammed in organizational charts. Most organizations use
some mix of structures-pyramidal, matrix or Structure ones-to accomplish their goals. A
structure is the formalizing of relationships, roles and responsibilities in order to recognize
and perform work.
In simple terms structure is a pattern in which various parts or components are inter-related
and inter- connected. So, organization structure is a pattern of relationships among various
activities and positions because various people hold these positions, the structure defines
the relationships among people in the organization
Organizational Structure
The overall responsibility for the safe and efficient operations at the locations shall rest
with the location in charge. However all the officers working at the location in charge from
time to time.
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Develop and maintain good relationship with all customers and other connected
agency.
It undertakes a wide variety of activities through devices such as
departmentalization, specialization, division of labor of delegation of authority.
The employees of each department is responsible for the activities done in their respective
departments and answerable and reporting to the department manager.
In the organization the department manager comes under the top level management. Under
these position technical officer, sales officer, accounts officer and administrative officer are
present they comes under the middle level management and other workman, security
guards and clerks comes the lower level management of the organization.
3. SKILLS
A skill is an individual ability to translate knowledge into action. The aim of organization
is to provide quality to their customer satisfaction, consistent quality to all. The
organizations success depends on the skills of the employees.
Training
Training is the systematic development of the attitude, knowledge, skill pattern required by
a Person to perform a given task or job adequately and development is the the growth of
the individual in terms of ability, understanding and awareness. They are conducting
weekly or monthly training for employees
4. SHARED VALUES
Mission
The mission of the company is to be the leading agency for accelerating unibic productivity
and production and for improving the viability of unibic as a vocation.
Vision
Companies are dedicated to deliver overall value to our customers by delivering high
quality products, exceptional financial performance to our shareholders and complete
satisfaction to biscuits growers employees and stockholders.
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5. SYSTEM
System refers to all the rules, regulation and formal procedure and informal that
complement organizational structure. It includes buying and selling, planning and control
system, Capital budgeting system, recruitment, training and development schemes.
Recruitment is the process of searching prospective employee and the recruitment of
employees are carried out a by the Board of Directors on behalf of the state government
which is formed selection process. In case of vacancies or in case of appointing from
outside. UNIBIC recruit people through employment exchange and news papers. They
conduct interview. The qualified suitable candidates selected to the right job.
Training and Development
Training needs of various levels of employees are assessed on the basis of manpower
planning discussions are also held between manager and employees for assessing training
needs.
The location in charge will ensure that all other personal working. In the working
location receive adequate training in all functions of operation.
They conduct lecture and meetings
The minimum period of training varies from a weak to a month ( according to the
nature and complexity of the