Multiplatform Enterprise Output Management -

Migrating AFP applications from the mainframe

Matt Holyfield - Account Manager Mark Ladd - European Technical Manager

Benefits of an Enterprise Output Management Strategy

Reduced costs - Employees (support desk, technical), hardware infrastructure, SLA penalties, printers and consumables

Increase competitiveness - Improved service reliability & efficiency

Streamline document delivery processes - Single point of control, encryption, transformation & recovery

Comply with service level agreements - Assured delivery of all document types

Carbon footprint reduction – Pull printing, viewing, policy enforcement, accounting, etc.

Corporate governance and compliance - Full audit capability, who did what, and when they did it…

The Hidden CostsThe Gartner Group estimates between 1-3% of a company’s total revenue is consumed by output. Gartner Group also estimate 10-30% savings can be achieved by implementing a strategy for output management.

Customer Gross

Revenue

Print Spend (1-3%)

Savings Opportunity

(10-30%)

£17 (B) £175 - 500 (M) £17 - 165 (M)

£2.5 (B) £25 - 75 (M) £2.5 - 23 (M)

£500 (M) £5 - 15 (M) £0.5 - 4.5 (M)

The Hidden Costs55% of network traffic is printer traffic (Gartner)

20-60% of all helpdesk calls are printer related (IDC)

Printing costs are rising due to increased printing (Meta)

69% of companies don’t know how many prints they are producing (Gartner)

The Weakest LinkOutput is the final link in the chain between your business systems and your:

Customers

Suppliers

Employees

Regulatory Authorities………

It is also the weakest.

30% of business process failures are due to document delivery problems.Source – Boston Consulting Group

LRS – A Rich History in IT

Incorporated in 1979Privately owned, HQ in Springfield

Focused on software, IT solutions and value-added services

Originally formed as an IT consulting companyIndustry leader in Enterprise Output Management solutionsRanked as one of the Top 200 S/W Companies in the world (Software Magazine)Global presence, with offices in many countriesCommitted to the highest level of quality & customer satisfaction

Worldwide Presence

Sydney

Munich

Milan

Cheltenham

Madrid

Springfield, IL (HQ) Other US Offices:- Atlanta, GA- Bloomington, IL- Dallas, TX- Hartford, CT- Irvine, CA- Overland Park, KS- St. Louis, Mo

TokyoSoftPlexKELNOS

SingaporeStream Networks

PartnerSoft

Sedna Tech

Document Solutions International

Authorized PartnersLRS Offices

Yam PongSoftnetNESS

Grupo Quanam Softron

CSC

Infra

• Market leader in North America (3,500 + sites)– Fortune 100 Companies (92% +)– Fortune 1000 Companies (70% +)– Vertical industry market strength (S&P 500 – April 2004)

Airlines 71%Automotive 89%Banking 92%Consumer Products 71%Insurance 75%Pharmaceuticals 90%Telecommunications 67%

• High and increasing market share in Europe• Highly penetrated in Australia with 80% of OS/390 sites• Investing in Asia with new offices in Japan & Singapore

Proven Track Record

Customers Include ...

• Financial Services– Nordea – Svenska Handelsbanken– ABN Amro– HSBC– Fortis– Citibank– IF

• IT Service Providers– IBM – WM Data (Atos Origin) – Volvo IT– CSC

• Nordic– Scania AB– Finnair– Outokompu– TietoEnator– Kaleva Mutual

• Telco’s– British Telecom (BT) – France Telecom – Deutsche Telecom– Telia Sonera

Customers Include ...• Industrial

– BMW– Ford– KLM– BMW– Volvo AB– Volkswagen Audi

Group– General Motors

• Utilities– RWE AG– Scottish & Southern

Energy Plc– Thames Water (RWE)– Vertex (United Utilities)

• Air Companies– British Airways– Lufthansa– Air France– United Airlines– Quantas – KLM

• Retail & Distribution– ICA– Marks & Spencer– Walmart– BASF– TNT Post Group– DHL– SCA Hygiene– Hugo Boss

A brief history of mainframe printing…

Taking Control with LRS EOM

Improving Flexibility with LRS EOM

VPS® – Transforms

I

N

P

U

T

O U T P U T

AFP PCL PS PDF IPDSAFP

Includes splitting

LCDS(DJDE)Metacode

XES(UDK)

SNAto TCPIP

UNIX Servers

Windows Server

iSeries

Linux Server

OpenVMS

Print Servers

Fax Servers

Network Printers (PCL / PS)

Multi-Function Devices

Label Printers

Archive Products

E-Mail ServersFiles / Folders

FormsPackages

Data StreamConversions

Production Printers

ERP

SCM

Financials

HR

Logistics

Asset Management Tools

Asset Management Tools

Scripts

Parallel Port, USB

•Desktop Applications

Windows Print Servers

Production Printers

Fax Servers

Network Printers (PCL / PS)

Multi-Function Devices

Label Printers

Archive Products

E-Mail Servers

Files / Folders

UNIX Servers

Windows Server

iSeries

Linux Server

OpenVMS

ERP

SCM

Financials

HR

Logistics

FormsPackages

Data StreamConversions

Help Desk Software

Systems Management Tools

External Event Notification

3rd Party

Applications

Key Business Applications

Asset Management Tools

Help Desk

Call Centre

Administrators

End Users

PageCenterX

Parallel Port, USB

•Desktop Applications

Help Desk

Call Centre

Administrators

End Users

Line of Business

Applications

Not just documents….. It's YOUR business

VPSX® - Single point of control

Core VPSX® concepts

Runs under POSIX UNIX (HP, SUN, AIX, LINUX, z/LINUX, Solaris 10, Tru64) or Windows

Single-process / Multi-thread architecture provides excellent performance and scalability

Very easy to install, implement and administer

Simple script or install shield installation

Does not require specialist Unix skills

Core VPSX® standards and their benefits

SOAP / XML Used for communication between various VPSX components

Extensive Open Systems access to Printer server information via SOAP/XML API

PJL & SNMPUsed to retrieve real-time status of output devices even if not currently printing

Accurate printer status information to help administrators achieve SLA’s

IPPSeamless Integration with Windows printers

Accurate device and job status information

Job/device status for remote IPP capable printers and servers

Windows AD single sign-on, PAM, LAM Authenticates user using security system of choice

RIJNDAEL US Advanced Encryption Standard (AES) - used to encrypt traffic between VPSX and selected printers and between VPSX components

VPSX® – excellent vertical and horizontal scalability

Simple Integration of Mainframe and Open Systems EOM

LPRLRSQSAP R/3IPP

LPRSocketsPJL/BipIPPEmail

VPSX® – Transforms

I

N

P

U

T

O U T P U T

AFP PCL PS PDF Image

AFP PCL PSPDF SAP OTF

LCDSImage

LRS support for AFP

LRS have a long history of AFP products & supportProven products with a large customer base

LRS are members of the AFP Color Consortium

Mainframe Options: LRS/MODCA

• ACIF function with improved performance

• Integrated with VPS or batch

• Full support for Pagedef / Formdef functions

• No indexing function

LRS support for AFP

VPS/PCL

• Support for all OCAs, outline fonts, GRID structure, etc.

• Adding support the Unicode IBM AFP, Truetype, Opentype fonts

VPS/PDF

• Support for all OCAs, outline fonts, color etc.

• Efficient splitting function

• Options to deliver via email, archive hyper-link, portal, etc.

• Adding support for PDF/A

LRS support for AFP

Non-Mainframe AFP input via MMD (pagedef suport) or fully composed

Output via PCL, PS, PDF(/A), Image, AFP

Options to split into multiple output files

• By page range, TLE, trigger text, etc

• Deliver to multiple destinations & channels

Options to merge multiple files of different formats

Options to modify content

• Add / remove / change mail codes, barcode, text etc

Migrating AFP processing from the mainframe

Why ?Save MIPSMainframe replacement planned Applications & composition tools being moved from the mainframeMove control and processing to point of needCentral point of control and accounting for output from all platforms

Migrating AFP processing from the mainframe

How ? 1. VPS/PCL on mainframe delivers files via VPSX

• Gives access to additional VPSX features

2. LRS/MODCA on mainframe delivers files via VPSX

• AFP resources are maintained centrally on mainframe

• Fully composed AFPDS to delivered to VPSX

3. VPS/TCPIP on mainframe delivers files via VPSX• Files are delivered in EBCDIC with print control characters

• AFP resources need to be maintained on VPSX server

• Minimal MIPS on mainframe

Other VPSX Advantages

VPSX® - Single point of control

VPSX® – Optimum Status and Control

- whatever the printer

LPD or Sok – no status or control

PJL – full status and control

IPP – limited status and control

SNMP – check status

SNMP – check status

SNMP – check status

Unique range of delivery options to all types of printer :LPR/LPDSockets (port 9100) BIP (PJL)IPP Zebra

View before / after / rather than print

Deliver documents Email & via Fax

Integrate document composition and/or conversion facilities at point of delivery

e.g. Convert PCL to PDF for Email deliverye.g. Convert SAP GOF/OTF data to PCL, PS, PDFe.g. Convert SAP RDI to formatted PCL document using Streamserve

VPSX® – Intelligent Document Delivery

Route file based on any combination of :File attributes (pages, type, owner, colour…)

Printer attributes (colour, duplex…)

Environmental attributes (date, time, etc)

Route using either ‘divert’ or rerouteDivert pre-defined for printer

Re-route completely flexible

Feedback to application / SAP is intact

Create additional copy to alternate destination (e.g. archive)

Remove colour, force duplex, etc...Decollate and bundle multiple document types

VPSX® – Policy-based Printing

VPSX® - Pull Printing

VPSX

Security Print only when intended recipient is waiting at the printer

Flexibility Print to a single queue, retrieve from any printer

Reduce waste Print not requested will be deleted after a configurable time

Features unique to LRS solution : LRS scalability, reliability, performance & error recovery

Handles files from any source (Windows, SAP BC-XOM, mainframe, Unix...

Integrated transforms

VPSX® – Pull Printing

VPSX® - ‘connect’ a printer to Windows

Connect windows desktops to VPSX printers without local admin rights

Runs as a Windows Service

Invoked from ActiveX, HTML, logon script, etc

Windows MSI install

Supports multiple Windows versions

Downloads correct Windows Device Driver and settings Automatic Windows Device Driver Update

VPSX® - Windows Printer Driver Manager (PDM)

VPSX® Windows Client

VPSXVPSX

VPSX® - Secure Printing over TCP/IP

MainframeMainframe

WindowsWindows

Unix / LinuxUnix / Linux

I-SeriesI-Series

HP HP

LexmarkLexmark

Any PrinterAny Printer

External Adaptor

External Adaptor

VPSX Windows Client VPSX Windows Client

SAPSAP

VPSX® - SAP Interface

Status feedback

Data

Statusfeedback

• Certified BC-XOM SAP interface

• Single executable installed on SAP Spool Server

• RFC callback for asynchronous status feedback

• Multi-Platform support from

single output server

• Support for any number of SAP Spool servers

• LRS conversion options fully integrated (e.g OTF to PCL)

VPSX® SAP interface: Benefits

• No platform or server dependencies• Simple to implement, administer and use• SAP users can monitor print and printer status

directly from SAP application• Integrated OTF to PCL conversion – enables

printing Barcodes without purchasing SIMMs• SAP Unicode support for any printer• Improve performance of Spool Server• BC_RDI composition tools can be integrated

• Streamserve, Adobe,DOC1, etc

SAP International Printing

Enabled simply with LRS Unicode based solutions

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Когда Мир хочет быть понятым, он использует Unicode.

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Όταν ο κόσµος θέλει να επικοινωνήσει, µιλά Unicode.

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VPSX® ‘Powered by Netweaver’ Integration

Account records are written to Accounting Files Accounting files are actively managed W3C Extended Log Format

LRS optionally provide SAWMILL accounting toolAnalytical tool for examining VPSX accounting dataProvides overview reports and/or detailed breakdownDetailed breakdown by: Date/time, Printers, Owners, Filenames, Pages, Print Times, Geographic Locations, Departments, VPSX Servers, Colour , Duplex , Page Size

VPSX® - Accounting

Accounting

Accounting

Accounting

Designed for high performanceMany examples of very high end implementations

Integrates with high availability solutionsHA-CMPVERITASMicrosoft Windows SERVER ClusteringSUN Clustering

Architecture can easily scale from single server to Global operations

VPSX® – Performance, Reliability and Scalability

VPSX® Performance -Customer Example

VPSX running on a single (clustered) server 1x1,6 GHz IBM p520 with 12 GB RAM (AIX).130 connected SAP Systems7000 active Printers2,6 Mio Print Jobs per Month 440000 Jobs in retain Queue

Previous solution required 6 Servers for same workload

PagecenterX® - Open Systems Archival from LRS

PagecenterX® - Open Systems Archival from LRS

PagecenterX® - Open Systems Archival from LRS