MyVU Enrolment Guide - ASKVU Home · CRICOS No. 00124K (Melbourne), No. 02475D (Sydney) RTO 3113 . 1 MyVU Enrolment Guide. ACCESSING THE PLATFORM AND GETTING STARTED Accessing the

CRICOS No. 00124K (Melbourne), No. 02475D (Sydney) RTO 3113

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MyVU Enrolment Guide.

ACCESSING THE PLATFORM AND GETTING STARTED Accessing the enrolment platform is easy – if you’re a new student just click on the link in your offer email and use your student details to log in. For re-enrolling students, click on the My Course page in the MyVU platform and simply add the units you want to enrol in.

If you don’t know what a question means, click on the question mark for more information. If you need more help at any stage during the enrolment process, VU representatives are only a click away with our help menu in the top right of the screen, including LiveChat, phone, and in person at VUHQ (https://www.vu.edu.au/contact-us/vuhq-student-service-centres).

For VU Online students, please contact the Student Enrolment Advisor on 1300 043 531 or via email at [email protected].

https://www.vu.edu.au/contact-us/vuhq-student-service-centres

mailto:[email protected]


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GETTING SET UP TO ENROL

You can enrol online on a PC, MAC or tablet (Android or Apple), or phone. The recommended browser is Google Chrome.

Select enable your pop-ups for online enrolment as warnings and errors in pop-ups.

For more information on enabling pop-ups please see https://support.google.com/chrome/answer/95472.

LOG IN TO MYVU You will need a valid VU account and password allowing access to MyVU. MyVU is the gateway to all online services including Online Enrolment, Student Connect, VU Collaborate, and Finances.

Click on the Accept Now/Enrol Now button on your offer email or go to MyVU at https://myvu.edu.au/ to log in. a) Log in to MyVU

b) Contact details

c) Change password

User name:

Use “s” (lower case) followed by your student ID number provided in your offer email. For example, s4614567.

New user password: Your default password will be set to “Temp” (uppercase T) followed by your date of birth in the format TempDDMMYYYY.

Click ‘Log in’.

Type in your personal email address and a mobile number.

Click ‘Continue’ to go the next page.

Type in current password followed by new password.

Click on ‘Change password’ to go to MyVU.

https://support.google.com/chrome/answer/95472

https://myvu.edu.au/


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ACCESSING ONLINE ENROLMENT

1. MyVU home screen Click on the hamburger box ‘ ’ at the top left corner of the screen to take you to the My Course screen.

2. My Course Make sure the right course appears before selecting the My Course button.

3. Enrol now Click on Enrol now to take you to MyVU online enrolment platform.


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START YOUR ENROLMENT (domestic and international students)

Confirm that the details are correct on your personalised page. If an of the details are incorrect, please contact VUHQ (https://www.vu.edu.au/contact-us/vuhq-student-service-centres) by clicking on the question mark ‘ ’ in the top right corner of the screen.

You will also have a ‘home base’ campus which is the main campus where you will study. Please note that this does not prevent you from taking units on other campuses.

For students with multiple offers, you will need to use the unique link in your offer email to enrol in the course you wish to study.

You can track where you are in the enrolment process by looking at the navigation bar. You can click on this anytime to go back to a step.

When you have read and agreed to the student declaration and privacy notice, click the checkbox and select the Start button at the bottom of the screen.






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CONFIRM YOUR DETAILS (domestic only)

Personal details Your personal details in the grey box have been prefilled from information retrieved from your application.

If any of these details are incorrect, please click on the Personal details amendment form and complete the pdf form. You can submit the form with supporting documents at the VUHQ Student Centre or via AskVU.

Please enter a preferred name that you would like us to call you if we contact you at any stage during your studies. This may be the same or different from your given name.

Address details Please enter your permanent home address. If your residential address is different from your permanent home address, please uncheck the box and fill in the required fields.

If your postal address is different from your permanent home address, please uncheck the box and fill in the required fields.

We also require the details of a person to contact in case of emergency. Please provide their contact details in the Emergency Contact fields.

Hit Submit and continue.


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YOUR DETAILS (international only)

Personal details Your personal details in the grey box have been prefilled from information retrieved from your application.

If any of these details are incorrect, please click on the Personal details amendment form and complete the pdf form. You can submit the form with supporting documents at the VUHQ Student Centre or via AskVU.

Please enter a preferred name that you would like us to call you if we contact you at any stage during your studies. This may be the same or different from your given name.

Address details As part of your visa requirement, we require you to provide an Australian address of where you will be living during your studies at VU.

In the permanent home address section, please provide your overseas home address.

We also require the details of a person to contact in case of emergency. Please provide their contact details in the Emergency Contact fields.



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ADDITIONAL DETAILS (domestic and international students)

The additional details page includes information that the University needs from you to report to the Australian Government. You’ll see a series of questions which you are required to answer.

The information in the grey box at the top of the page is information taken from your application. If this information is incorrect, please click on the Change of Citizenship or Residency Status Form and complete the pdf.

When answering questions on this page, you may see the lettering come up in red. This means you have entered an incorrect number of digits or letters in the field. Once you have entered a correct set, you will be allowed to continue.



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FINANCIAL SUPPORT (domestic students only. International students go to ‘Enrol into your units’ on page 14)

This section of enrolment will guide you through applying for financial support to undertake your course if you are eligible. Based on your citizenship status and the course you have accepted, the appropriate financial support forms for you will be shown, these may include CSP, HECS-HELP, SA-HELP or FEE-HELP. It is important that you complete all parts of the form correctly to be eligible for right financial support.

Please note HELP loans are only available to eligible students who are an Australian citizen, New Zealand citizen who meet the long term residency requirements, or Humanitarian Permanent visa holders.

The first question to consider on this page is whether you will be studying any part of your course in Australia.

If the answer is no, you will not be eligible to receive commonwealth support. Please refer to www.studyassist.gov.au for further information.

http://www.studyassist.gov.au/


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INFORMATION FOR NEW ZEALAND CITIZENS

For New Zealand Citizens who meet long term residency requirement you may be eligible for SA-HELP, HECS-HELP or FEE-HELP. Select ‘Click here to find out on how you can apply…’ for more information.

If you are not eligible for loan scheme, you must pay your student contribution upfront and in full, on or before your first enrolled census date, otherwise your enrolment may be cancelled.


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CSP/HECS-HELP form

Completion of the HECS-HELP form enables the Commonwealth supported places (CSP) who are eligible to defer all or part of their student contribution amounts via the loan scheme.

A Commonwealth Supported Place (CSP) means that your tuition fees are partially paid by the government. The rest is paid by you and is called Student Contribution amount.Find out more by clicking on the ‘ ’ at the top of the page.

Your personal details will be prefilled in the grey box.

Please select from the two options to answer How do you intend to pay your student tuition? This question refers to whether you want to pay upfront or defer payment through the HECS-HELP loan scheme.

You will need to provide a valid Tax File Number (TFN), or a TFN certificate from the Australian Tax Office (ATO). Failure to do so before your first enrolled census date will mean you will not have access to the loan.

Before submitting, read over the legal declaration in the box which explains your obligations under the scheme. If you agree to the terms and conditions, click on the check box and click Save HECS-HELP form.

Note: If you wish to change your payment option, you can do so by logging back in the of the MyVU enrolment platform and select the new option after 24 hours via the Financial Support page.

This must be completed by your first enrolled study period census date to ensure all fee are covered by the loan scheme for the duration of your course.


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SA-HELP form

The student services and amenities fee is a fee that most universities charge for student services and amenities of a non-academic nature, such as sporting and recreational activities, employment and career advice, child care, financial advice and food services. You can choose to defer all or part of your fee for the relevant year via the SA- HELP loan.

To be eligible for an SA-HELP loan, you will need to supply your TFN. Once you click on the check box for Tax File Number (TFN) a drop down will allow you to fill in the number.

If you are currently in the process of applying for a TFN and have a certificate of application for a TFN, check the second box.

Once you have read and agreed with the terms and conditions of the SA-HELP loan, check the box and click on

Save SA-HELP form.


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CSP only form

Although you may not be eligible for HECS- HELP, you may have been offered a Commonwealth Supported Place (CSP) meaning that your tuition fees are partially paid by the government. The rest is paid by you and is called Student Contribution amount.

Your enrolment as a Commonwealth supported student will be cancelled if you do not pay your student contributions upfront on or before your first enrolled census date.

Once you have read and agreed with the terms and agreement with the terms and conditions of the CSP form, check the box and click on Save CSP form.


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FEE-HELP form

FEE-HELP is an Australian government loan program available for eligible fee paying students.

To be eligible, you must provide your valid TFN or a Certificate of Application from the ATO.

You will need to answer whether you plan to make a partial upfront payment towards your fees.

You will need to provide a valid TFN, or a Certificate of Application from the (ATO). Failure to do so before census before your first enrolled census date will mean you will not have access to the loan.

Once you have read and agreed with the terms and conditions of the FEE-HELP loan, check the box and click on Save FEE- HELP form.


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ENROL IN YOUR UNITS (domestic and international students) The Enrol in your units page will provide different options depending on the mode of study you are enrolled in, some examples are shown below.

You have the opportunity to search, edit and add units to study in your upcoming semester/trimester/study period, including summer and winter units.

Each unit tile has the campus location, the unit code, unit name, and the number of credit points. To remove or edit a unit, hover over a tile and select the option you want.

You can also view more details on a unit by selecting Unit Details on a tile which will take you directly to the public page where you can find information regarding assessments, learning outcomes and pre-requisite units.

To add a unit, either click on the blue button at the bottom of the page, or click on any of the vacant tile areas.

Once you have all the units you wish to enroll displayed, click the Submit your enrolment button.

You can edit enrolment up till the census date.

Example of block model study period for a domestic student.


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First Year guide When you click on the First Year guide, it expands to show unit availabilities. The First Year guide helps first year undergraduate students to identify which unit is available for selection by block teaching period. The yellow tick indicates the units are available for the particular teaching period. The grey tick means the unit is taught the in that teaching period but there are no more space available.

Example of VU Online units by study periods.

Example of Trimester study period.


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Example of a block model study period for an international student. Important message for international students As part of your visa requirements, you need to enrol in full-time study in order to complete your course in time. If you need to change your study load, you must apply by completing the Reduced Study Load form.

When teaching period is unvailable When a teaching period is not yet open for enrolment, this will display as unavailable as per above example. You will need to enrol in your remaining units when the next enrolment period opens.

https://www.vu.edu.au/sites/default/files/international/pdfs/FOR_Reduce-Study-For-Int-Students_A98_AU.pdf

https://www.vu.edu.au/sites/default/files/international/pdfs/FOR_Reduce-Study-For-Int-Students_A98_AU.pdf


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Add units When you click on add units, use the search bar at the top of the page. You can search by unit code or unit name. If you don’t know the full unit code or name, you can type in a portion of the unit name, which will retrieve all units with the search item in it. The more specific your search terms are, the more refined your selection will be.

To add the unit, hover over the tile and click add and then select the Year, Campus and Semester/Block you would like to complete that unit in. Note if you wish to see more about that subject, click on the unit details which will take you to the public page for that specific unit.

Please note that the system will only allow you to add units that you are eligible for, including any prerequisites and units outside of your course plan. The units you can choose are defined by the Course Delivery Plan for your particular course. To view this, click on the Find your course plan at the top of the Enrol in your unit page.


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ENROLMENT SUBMITTED

Congratulations, you’re now an enrolled student of Victoria University.

Now that you’ve enrolled, you now have the opportunity to provide some feedback on the enrolment process to help us keep improving the experience.

why don’t you spend some time exploring MyVU for your personalised weekly guide to events, resources, important information and handy hints.

Click the Done button.



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YOUR NEXT STEPS CHECKLIST � Add MyVU to your mobile

MyVU app provides access to your VU student details including enrolment, Statement of Results (invoices), VU Collaborate, results and examination information.


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� Activate your VU student email All students have a free VU student email account. As a student you are expected to set up this email and check it regularly for key information and important notices.

Your account will be created 24–48 hours after you have enrolled.

Follow the instructions to activate your student email account: www.vu.edu.au/student-email.

� Select your timetable via MyTimetable MyTimetable is an online class allocation system accessed through MyVU at https://myvu.edu.au/.

In MyTimetable you can:

browse available times for the units you're enrolled in

specify your time preferences when you'd like to attend

change your allocated times after preferences have been sorted (subject to availability).

Please note that it's your responsibility to confirm the location of your lectures and tutorials.

Learn more about how to access and use MyTimetable at (https://www.vu.edu.au/current-students/your-course/timetables-calendars/timetables/mytimetable).

� Check your fees When you enrol in your course, any fees you need to pay will be outlined in your Statement of Account (invoice). You can check your invoice through MyVU at https://myvu.edu.au/.

Ensure you pay your fees on time, before the relevant census date, to avoid any financial penalty.

Find out more about fees at https://www.vu.edu.au/current-students/your-course/fees.

� Student ID card To obtain your student ID card, please submit your photo online at (https://askvu.vu.edu.au/app/IDsubmit).

� Get advice for starting at VU Visit Welcome to VU for valuable tips about getting started at VU, including information about enrolment, getting involved and getting help at (http://www.vu.edu.au/student-life/welcome-to-vu).

http://www.vu.edu.au/student-email


https://www.vu.edu.au/current-students/your-course/timetables-calendars/timetables/mytimetable

https://www.vu.edu.au/current-students/your-course/timetables-calendars/timetables/mytimetable


https://www.vu.edu.au/current-students/your-course/fees

https://askvu.vu.edu.au/app/IDsubmit

http://www.vu.edu.au/student-life/welcome-to-vu








Documents

MyVU Enrolment Guide - ASKVU Home · CRICOS No. 00124K (Melbourne), No. 02475D (Sydney) RTO 3113 . 1 MyVU Enrolment Guide. ACCESSING THE PLATFORM AND GETTING STARTED Accessing the