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NAIOP Northern Virginia Developing Leaders Networking 101

NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

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Page 1: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

NAIOP Northern Virginia Developing Leaders

Networking 101

Page 2: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Networking 101

Page 3: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Barbara Schaefer McDuffie Director of Business Development, Baker Tilly

David Millard Principal, Avison Young

Jessica Miller Director, Cushman & Wakefield of Virginia

Page 4: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Program Purpose

Page 5: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

What is Executive Presence?

Page 6: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

EXECUTIVE  IMAGE

When you meet someone face‐to‐face‐‐

93%

of how you are 

judged is based on non‐verbal data‐‐

your appearance and 

your body language.

Only 7%

is influenced by the words that you speak.

Whoever said that you can't judge a book by its cover failed 

to note that people do. 

You only have one opportunity to make a great first 

impression!!

Page 7: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

What is Executive Substance?

Page 8: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

PROGRAM AGENDA

Topic 1: Executive Image

Topic 2: Networking & Business Development 

Topic 3: Dining Etiquette

Topic 4: Electronic Etiquette—

Voice Mail; Email; Social Media;  Blackberries

Page 9: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

TOPIC 1:  EXECUTIVE IMAGE

THE WARDROBE:

• Basic Suit—black, navy or grey

• Crisp White Shirt/Blouse

• Simple Accessories—ties for men; scarves  for women

• Appropriate Shoes

• Business Casual Attire—for casual work days  and client outings

Page 10: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Leticia Baldridge’s

Shopping Tips

Questions:

1.Is this appropriate for my job?

2.Is it a fad?  Will it last for many seasons?

3.Can I afford it?

4.Does it fit properly?

5.Is it comfortable?

6.Is it right for this season, this climate?

7.Is the fabric of good quality?

Page 11: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

For Men

Page 12: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

For Women

Page 13: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Black Tie / Cocktail Attire

Page 14: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Timeless Axioms  from Emily Post

1.

Keep It Understated

2.

Dress for the Job You Want

3.

Represent Your Company

4.

Keep It Neat

5.

Keep It Clean

6.

Don’t Reveal Too Much

7.

Dress for the Time of Day

8.

Don’t be a Fashion Victim

Page 15: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Casual Attire

Page 16: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

TOPIC 2:  NETWORKING & BUSINESS  DEVELOPMENT

Page 17: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Networking

What are your best networking opportunities?Find common interestsBuild relationships by being interested and interestingQuestions should be on a business levelWhat can I do for you?Your peers are your future

Page 18: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Business Development

Building Relationships

Page 19: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Time and Reputation are all you have

Page 20: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Building Relationships

Keep in touchFollow up and follow throughSend appropriate articlesGive before you expect to getPatience

Page 21: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Tactics

Be a thought leader, become an expert

Share information

Page 22: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Offer to Help People Who:

Are interested in your profession, including children of colleagues and clients

Are job hunting

Page 23: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Know the Difference

LIKE

RESPECT

TRUST

Page 24: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Networking – Internal vs. External

External Networking

Page 25: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Networking – Internal vs. External

Internal Networking

Page 26: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

TOPIC 3:  DINING ETIQUETTE

What are proper table manners?

Page 27: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Dining Etiquette

Place Setting

Page 28: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Passing Bread and Food

Page 29: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Dining Etiquette

Page 30: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

End of Meal

Page 31: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Happy Hour Etiquette

Page 32: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

A Workplace Party is NOT Really a Party

Page 33: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

TOPIC 4:  ELECTRONIC ETIQUETTE

Learn the basic protocols for use of email,  voicemail, cell phones, blackberries

Page 34: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Voicemail VS Email

When to Call• When Requested

• When Preferred

• When Informal

• When Building Relationship

• When Brief/Straightforward

• When Detailed Explanation is 

Unnecessary

• When Client or Individual is 

Email Non‐Responsive

When to Email• When Requested

• When Preferred

• When Formal

• When Detail is Required

• When Documentation is 

Required

• When Expediency is Needed

Page 35: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Voicemail Etiquette

Be concise

Describe purpose of call upfront

Leave your return contact information

Note the time of your call

Indicate response preference

Leave phone number again S‐L‐O‐W‐L‐Y at end of message

Page 36: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Email Etiquette Tips

Imagine your message on a billboard or on the front page of the Washington PostCompany E‐Mails are BT propertyKnow your audienceRead messages before sending—or printThink before sending confidential infoAvoid emoticons ☺Think carefully before forwardingRespond promptlyUse the “Out of Office” feature when out

Page 37: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Cell Phone/BlackBerry/Crash‐Berry  Etiquette

What are your pet peeves?

Page 38: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Did you know?

Cell phone stats (recent research)It’s more dangerous to drive with a cell phone or 

BlackBerry

than under the influence

Cell phones are more annoying than second‐hand smoke

Page 39: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

Social Networking

Page 40: NAIOP NOVA Developing Leaders Committee...When you meet someone face‐to‐face‐‐ 93% of how you are judged is based on non‐verbal data‐‐ your appearance and your body language

In closing. . .