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#NALCWest
#NALCWest
Round 3 Track A:ERG CASE STUDIES: Leverage ERGs for Community Impact
FACILITATOR:Carol Watson / Senior Director, Global Advisory Services / Diversity Best Practices
PRESENTERS:
Kenneth Coll / Senior Program Director, Amazon / JLL (National Lead, possABILITY)
Cora Gaane / Senior Vice President & National Tribal Philanthropy Leader /
Wells Fargo (Executive Advisor, Native People’s Team Member Network)
Reuben Miller / Director of Employee Resource Groups / Intel
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Kenneth Coll / Senior Program Director, Amazon / JLL (National Lead, possABILITY)
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JLL’s Journey for
Inclusion of
All Abilities
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Mission: Breaking Barriers and Promoting Inclusion for All Abilities
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Setting the Inclusive Culture
┌ Top Leadership Engagement
┌ Embrace Differences
┌ Foster External Partnerships
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Breaking the Boundary
┌ Engage the Community in Their Environment
┌ Create Excitement
┌ Remove the Fear of the Unknown
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Bring It Internal – Hire
┌ Educate the Workforce
┌ Engagement Etiquette
┌ Manager’s Coaching
┌ Leverage Partnerships:
┌ Workplace Skills Assessment
┌ Job Ability Structuring
┌ Candidate Screening & Training
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Perpetuate the Activity
┌ Celebrate Success
┌ External Awareness
┌ Clients
┌ Business Partners
┌ Communities
┌ Repeatable Model
┌ Set Growth Goals
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Expand the Reach
┌ Inclusion-Based Leadership Development
┌ Mentoring and Skills Development
┌ Networking
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Takeaways
Lessons Learned
┌ Positive Employee Culture Fit
┌ Be Adaptable
┌ Focus on Abilities
┌ Start Small, Set Goals
Check List
┌ Engaged Leadership
┌ Inclusive Culture
┌ Workplace Skills/Process Inventory
┌ Job Customization
┌ Community-Engaged Partnership
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Unleash Your Employee’s Passion&
Break Down the Barriers
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Resources
https://www.bestbuddies.org/
https://www.bestbuddies.org/imintohire/
https://www.specialolympics.org/
http://www.pspwork.com/Home.asp
https://www.ada.gov/
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NALC Diversity Best Practice –
Leveraging ERGs in the Community
September 7, 2018, Fairmont Hotel SF
© 2018 Wells Fargo Bank, N.A. All rights reserved.
Cora Gaane
Senior Vice President National Tribal Philanthropy LeaderEnterprise Diversity & Social Inclusion and Strategic Partnership
Executive Advisor – Native People Team Member Network
Concept Process Solutions Results
Adoption Execution Measurements
330 Chapters
1
2,700Leaders
WFB Team Member Networks Q2 -2018
Volunteer Chapters
Team Member Networks
Green Teams
Hands on Banking
Community Support
Campaign
Greener Every Day
Secret Sauce?
Team members: Advocates in our communities
Concept
We are all called to be
leaders!
Process/Adoption
Q1: Power of Your Presence
Q2: Working across Generations
Q3: Mentoring
Q4: Influencing
Opportunities to engage and learnInvest in Learning
Solution/Execution
Allies D&I Stories
Best Practices
Education & Learning
Empowering the American Indian/Alaska Native Community
to help them succeed financially
Diversity is part of our business
Solution/Execution
$50MM American Indian/Alaska Native
Philanthropy Commitment and Initiatives
Growing our network and active in community across the US
Free College Prep Workshop
Travelling Cultural Exhibit
Pow-wow Volunteers We care Project
Cultural SharingBook Reading
Check out the new HOB courses in ASL available on csdlearns.com See the press release published on July 24, 2018
Piloting 5 branch visits for
the National Federation of the Blind’s Bell Academies
that provide a summer program for children who are
blind.
Creating financial education video courses in American Sign Language with Communication Services for the Deaf
Community of Practice National
Disability Institute
practitioners who use Hands on
Banking
Partnering across WF to improve the
Financial Capability of PwDs
Results and Measurements
Get Smart About Credit and Teach Children to Save (Annual Events)The HOB Team participates with the American Bankers Association in these two annual financial education campaigns.
227,411Participants received a financial education lesson on savings or credit
5,163Classes were taught
13,700Volunteer hours were logged
3,868Team members taught lessons
TMNs Strategic Priority
186 Team Member
Volunteer Service Awards
Recognition= $482,000 in grants to
local nonprofits
Team Member Philanthropy
Volunteer Hours valued at $48MM
2.03Mtotal volunteerhours
96,959total Wells FargoTeam membervolunteers
Better is POSSIBLE
Results and Measurements
Cora Gaane, SVPWells Fargo Bank
4141 Inland Empire Blvd.,
Suite 350
Ontario, CA 91764
Office: 909-481-6515
Fax: 909-941-0900
Email:
Create the conducive environment for ERG leadership development
Promote Diversity and Inclusion
Allow Paid time off and Volunteer Leave for TMs Volunteer Activities
Community Engagement and Strategic Partnership Development
Shared Success Recognition and Awards
Key Take Aways
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Leverage ERGs for Community ImpactReuben Miller, Director of Communities and Retention,
Intel Corporation
Sept. 7, 2018
• Educational resource for parents to promote Science, Technology, Engineering, and Mathematics
• Initial Goal: Reach 10,000 parents by 2015.
• Reached: 5000 students & parents
• Developed: External website, Ambassador Program, quarterly training schedules
• Intel Global Diversity Office adopted the program and pulled into the current Oakland pathway program!
Start With STEM Program Impact
Intel® Confidential | GLOBAL DIVERSITY & INCLUSION
17x students enrolled in AP computer scienceSTEM Impact
2x students experiencing Intel internshipsSTEM Impact
97% of students are going to collegeMcclymonds
Graduates
31X More students will attend
college (1 in 2014, 31 in 2018)
McClymondsEngineering pathway
Intel and Oakland District partnership
promising results
GDI Communities Overview
Leadership Councils INEW- 95
IBLC- 85
IHLC- 53
INAPILC- 12
IVLC- 13
OALC- 37
IDLC - 5
Employee Resource
Groups
Top Employee
Resource Group
Memberships WIN - 6951
NGPN - 5685
Top ERG Member Locations OR – 6846
AZ – 4413
SC – 2552
FM – 2237
AN – 738
ERG Community Service
Hours:
2017: 13,954
2018 to-date: 10,579
22,325Total as of 6/19/2018
Communities
include all
Employee Resource
Groups, Leadership
Councils, and
Inclusive Leaders.
ERG Members
AAAI 466
ACI 1028
ARABIC 301
AVI 2292
BAHAI 20
EXTEND 652
IBA 282
IBCN 1679
IBLC 85
ICEN 617
IDAN 356
IDLF 210
IEEBG 107
IFEN 94
IFSN 120
IGLOBE 534
IHLC 53
IIEG 139
IINDIA 4881
IJC 145
IKC 144
ILN 1543
IMEG 310
INAN 223
INAPILC 6
INEW 95
INPG 49
IPAK 76
IPN 1482
IRSEG 104
ISEG 172
ITWN 390
IVG 234
IVLC 14
NextGen 5685
NIA 2304
OALC 37
TENI 182
WIN 6951
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