Embed Size (px)
DESCRIPTION
Contact Details: East Area Housing Team Neighbourhood Housing Officer: Pam Pollitt (Estate Management) Telephone: 0161 474 2942 Email: [email protected] Introduction April 2011 - March 2012 Jen Burnside (Block Management) 0161 474 3214 [email protected] access to services and facilities. The NAP has been developed in partnership with customers and partners living and working within the neighbourhood.
Citation preview
Offerton North and Victoria Park
Contact Details: East Area Housing Team
Neighbourhood Housing Officer: Pam Pollitt (Estate Management)
Telephone: 0161 474 2942
Email: [email protected]
Jen Burnside (Block Management)
0161 474 3214
Introduction
This Neighbourhood Action Plan (NAP) has been developed for Offerton North, Tamworth Gardens, Spring Gardens and High Lane by Stockport Homes in partnership with customers, services and organisations working and living in the neighbourhood. The neighbourhood is located within Stockport Homes’ East Area Housing Team, the area is managed by two Neighbourhood Housing Officers (NHOs), one who covers the multi-storey blocks at Victoria Park, Offerton and a second to manage low rise properties and stock across North Offerton. NAPs are developed in order to identify the key issues in a neighbourhood and to develop actions to address these issues. NAPs can cover a range of social, economic and environmental issues, which includes housing, the environment, community safety, leisure and
access to services and facilities. The NAP has been developed in partnership with customers and partners living and working within the neighbourhood.
The NAP covers a number of dispersed properties across Offerton and Portwood, including Victoria Park, Spring Gardens and Tamworth Green. Stockport Homes manages a range of properties, including bungalows, flats, houses, maisonettes, flats in multi-storey accommodation and studios. In addition Stockport Homes manages 53 garage units (the majority of which are provided at Victoria Park) and landscaped areas within the neighbourhood. The East Area Housing Office is located adjacent to First House, Brinnington, however monthly housing surgeries are held at Victoria Park.
Neighbourhood Action PlanSUMMARY April 2011 - March 2012
2 Neighbourhood Action Plan www.stockporthomes.org
NAPs are influenced by a range of existing polices, strategies and action plans at national, regional and local levels. The information used to develop the plan links to Stockport Council’s strategic plans and supports Place and People Strategic objectives. The NAP has been developed by analysing data about the area, looking at current and developing policies and plans in the area, results of consultation with customers and talking to other partners and services about plans for their areas.
Neighbourhood Activity 2010-2011
A range of projects have been delivered in the neighbourhood over the last 12 months. This has included physical improvements to properties and within the neighbourhood, in addition to a programme of activities and events throughout the year. Regular updates have been made to customers through the Neighbourhood Newsletters, and this will continue throughout this year.
The following highlights the key areas of activity of the last 12 months in Offerton North:
• Improvements to recycling facilities at Victoria Park, Offerton
• Lift replacements started at multi-storey blocks Voewood and Beaver House, Offerton
• Successful bid to Stockport Homes’ Community Fund for £500 to the Victoria Park Tenants’ and Residents’ Association (TRA) for improvements to the garden area
• Additional community skips provided at Deacons Close and Spring Gardens
• A programme of community clean up and estate walkabouts throughout the year
• External communal area improvements completed including refurbishment of garages at Victoria Park
• New fencing and gate works completed at Carr Close, Offerton to improve community safety for residents
• Improved car parking at Rectory Field with removal of large unused planters
• Garages demolished at Bideford Road, for new build scheme and garages at Woodcroft Road demolished to provide new public landscaped space
• Review of Victoria Park Good Neighbourhood Agreement completed.
Woodcroft Road new public landscaped space
3Neighbourhood Action Planwww.stockporthomes.org
Neighbourhood and Customer Profiles
This section provides a profile of the area covered by the Neighbourhood Plan, including information on population, households, ethnicity and employment. This neighbourhood covers three wards, however the majority of accommodation is within Manor ward. The population for Manor ward was 13,322 as of the 2001 Census, the majority of residents are aged 20-59 (57%), which is above the Borough average and a higher than average percentage of residents are under 16 (20%). Manor ward is predominately an owner occupied area, with only 6% of the population renting from the local authority. Households with access to a car or van is 48% which is above the Borough average, 26% of residents have no car or van, which is 11% above the Borough average.
Within the area the majority of Stockport Homes’ customers (23%) have indicated a disability, 49% of customers are aged 55 plus and only 2% are aged 16-24 years old. Stockport Homes’ customers are involved in many ways to ensure that all customers have the chance to get involved and influence the decisions and services received that affect their home and neighbourhood. In addition to a range of ways customers can get involved, within the neighbourhood is one active TRA (Victoria Park) which meets on a quarterly basis. Woodcroft Road Green Space
4 Neighbourhood Action Plan www.stockporthomes.org
Stockport Homes’ Strategic Aim
NAP Objective Neighbourhood Issue Sub Area Action Timescale
Maximize contribution to social inclusion
The neighbourhood is a safe place to live
Review use of CCTV Block Review use of CCTV and areas for improvement to support action to reduce Anti-Social Behaviour (ASB)
May 11 toMar 12
Q
ASB issues Estate wide Take positive action to reduce ASB
May 11 toMar 12
Q
There is a good quality local environment
Environmental issues relating to graffiti, litter and fly tipping
Estate wide Implement programme of clean ups
May 11 toMar 12
Q
Estate wide Deliver programme of monthly community skips
May 11 to Mar 12
M
Dog fouling Estate wide Raise awareness and enforcement of dog fouling
Jul 11 to Feb 12
M
Lack of recycling facilities Estate wide Identify new areas for recycling facilities and implement improvement programme
July 11 toMay 12
M
Estate wide Support Environmental Services' continued programme of roll out of recycling bins
May 11 toDec 11
Q
B YM QFrequency in which actions will be reviewed. Key: Monthly Quarterly Bi-annually Yearly
5Neighbourhood Action Planwww.stockporthomes.org
Stockport Homes’ Strategic Aim
NAP Objective Neighbourhood Issue Sub Area Action Timescale
Maximize contribution to social inclusion
There is a good quality local environment
Development of caretaking service across all areas
Victoria Park Consult with customers not currently receiving caretaking services in low rise blocks
Jul 11 toMar 12
B
Poor environmental quality Victoria Park Work with customers and services to develop neighbourhood agreement
Jun 11 toMar 12
Y
There are improved outcomes for children and young people
Improved play opportunities for children
Estate wide Promote new play facilities at St Thomas Park
Jun 11 to Aug 11
M
Estate wide Investigate potential fun day with Tenants' and Residents' Association (TRA) and support delivery
Jun 11 to Sep 11
M
There is improved economic and well being for local people
Abandoned tenancies and sub-letting
Block wide Develop and implement process to monitor abandoned properties and sub-letting of property
May 11 to Mar 12
M
Unemployment amongst young females
Estate wide Develop projects with Employment Support Officer
May 11 toMar 12
Q
Rent arrear issues Estate wide Support to customers to reduce rent through attendance at rent surgeries
May 11 toMar 12
Q
Increase awareness of Skills for Life programme
Estate wide Raise awareness through newsletters, the website and other media
May 11 toMar 12
Q
6 Neighbourhood Action Plan www.stockporthomes.org
Stockport Homes’ Strategic Aim
NAP Objective Neighbourhood Issue Sub Area Action Timescale
Maximize contribution to social inclusion
There is improved economic and well being for local people
Limited awareness of Credit Union
Estate wide Promote Credit Union on an ongoing basis through visits, surgeries and newsletters
May 11 toMar 12
Q
Unsustainable tenancies Block wide Deliver programme of surgeries across the estate to support customers and identify areas to support
May 11 toDec 11
Q
There is an improved quality of life for older people
No dedicated scooter storage
Estate wide Investigate areas to provide scooter storage and develop programme of improvements
May 11 toDec 11
Q
Ensure customers lead, drive and shape services
There is a strong local community where people feel they can improve their area
Review age restricted properties
Estate wide Deliver age restriction review in consultation with customers
May 11 toDec 11
B
Support to the Victoria Park TRA
Estate wide Support TRA to deliver range of activities and events
May 11 toMar 12
Q
Effective asset management and maximize the use of resources to do more
There are good quality housing and housing services
Long term sustainability of garage sites
Estate wide Implement programme of improvement on sustainable garages
May 11 toDec 11
Q
Vacant and underused land potential to be redeveloped
Estate wide Support identification of unsustainable properties and sites within the neighbourhood
May 11 toMar 12
Q
Perception of Offerton Estate wide Promote projects in the bi-annual Neighbourhood News and other media
May 11 toMar 12
Q
7Neighbourhood Action Planwww.stockporthomes.org
Stockport Homes’ Strategic Aim
NAP Objective Neighbourhood Issue Sub Area Action Timescale
Effective asset management and maximize the use of resources to do more
There are good quality housing and housing services
Works required as part of capital and planned maintenance works
Estate wide Deliver Capital and Planned Maintenance Programme
May 11 toMar 12
Q
Block wide Develop programme of improvements to signage and notice boards
Aug 11 toJan 12
Q
Block wide Review use and areas for improvement in cage rooms
May 11 to Sep 11
Q
Block wide Investigate potential improvements of internal communal areas and develop programme of improvements
May 11 toMar 12
Q
Improvements to physical appearances of neighbourhood
Estate wide Work with customers to identify and implement Estate Improvement Budget projects
May 11 toDec 11
Y
Opportunities for home owners to benefit from capital improvements
Estate wide Provide advice to homeowners as part of the capital programme to implement improvements
May 11 toMar 12
Q
