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Narayana Hrudayalaya Group of Hospitals Uses Cloud Power To Improve Patient Care Narayana Hrudayalaya, located in the city of Bangalore, India is one of India's largest multi-specialty hospital chain. The Bangalore cardiac unit of Narayana Hrudayalaya is one of the world's largest pediatrics heart hospital. It is the brainchild of the renowned cardiac surgeon, Dr. Devi Shetty. Narayana Hrudayalaya has created a record of performing nearly 15,000 surgeries on patients from 75 foreign countries. With the help of ISRO, Narayana Hrudayalaya has pioneered some of the aspects of Telemedicine. The hospital is currently building large hospitals across India totaling 30,000 beds, to enable it to gain large economies of scale and reduce the cost of supplies to the hospitals. Client Brief Manufacturing - Healthcare

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Narayana Hrudayalaya Group of HospitalsUses Cloud Power To Improve Patient Care

Narayana Hrudayalaya, located in the city of Bangalore, India is one of

India's largest multi-specialty hospital chain. The Bangalore cardiac

unit of Narayana Hrudayalaya is one of the world's largest pediatrics

heart hospital. It is the brainchild of the renowned cardiac surgeon, Dr.

Devi Shetty. Narayana Hrudayalaya has created a record of

performing nearly 15,000 surgeries on patients from 75 foreign

countries.

With the help of ISRO, Narayana Hrudayalaya has pioneered some of

the aspects of Telemedicine. The hospital is currently building large

hospitals across India totaling 30,000 beds, to enable it to gain large

economies of scale and reduce the cost of supplies to the hospitals.

Client Brief

Manufacturing - Healthcare

Client Requirements

Narayana Hrudayalaya serves over 1 million

patients a year. They were looking for an

agile and scalable Healthcare Information

System (HIS) which can provide world class

healthcare to its patients at an affordable

cost. They wanted an IT partner who would

provide:

Ÿ Infrastructure for making medical

transactions more accurate

Ÿ Maximise efficiency by capturing the

medical history of patients in an

analyzable form

Ÿ Reduce Capex and Opex

Ÿ Enable the hospital to provide faster

access to healthcare through lesser

registration time

Solutions Offered

Keeping in mind the varied business need

of the client, HCL suggested the best suited

solution to Narayana Hrudayalaya . HCL

offered its blu Enterprise Cloud solution to

be deployed across 22 Narayana

Hrudayalaya hospitals. The portfolio of HCL

Cloud solutions deployed include :

Ÿ blu IaaS (Infrastructure as a Service) :

HCL provided IaaS with customer's

choice of configuration and operating

environment. This scalable and highly

reliable IT infrastructure solutions on

Cloud has storage, servers and

comprehensive security stack powered

by VMware vCloud®

Ÿ The applications and services deployed

are without any capex investment. The

platform is scalable, elast ic &

customisable to suit individual

enterprise needs

Ÿ blu EmaaS (Email as a Service):

Mailing collaboration platform on cloud

model. Close to 10,000 mailbox /

collaboration

Ÿ blu BaaS (Backup as a Service) for their

application suite on cloud & database

server

Ÿ Cloud Helpdesk- 24X7 voice and email

support

Dr. Devi Shetty, Founder, Narayana Hrudayalaya“We are delighted to partner with HCL Infosystems who is not only a long standing ICT company in India but also amongst leading Cloud Enterprise Solution providers today. With this deployment we look to maximize our efficiency and scale up our services. We are sure that our HIS on Cloud will be a path breaking initiative in the Indian Healthcare Industry.”

Business BenefitsNarayana Hrudayalaya became the first

hospital in India to deploy the entire

Hospital Information System (HIS)

Application and ERP including financials on

Enterprise Cloud. This HIS application helps

the hospital in managing patients records

and other critical data of the hospitals.

The implementation of blu Enterprise Cloud

Solutions at Narayana Hrudayalaya has now

enabled their IT team to manage the IT

infrastructure in the much more efficient

and on-demand manner and also get a

single window view of the entire IT Infra

performance across hospitals.

The business benefits emerged as a result of

deployment are :

Ÿ Scalable IT infrastructure available at the

touch of the button – upgrade the IT Infra

requirements of new hospitals within

days and whenever required, saving

considerable time and opportunity costs

Ÿ Centralized Database Management:

- Single-point patients registration from

anywhere in the country

- Patients demographics and medical

records (including medical images) can

be accessible from anywhere

- Transparent and accurate billing to

the patients

Ÿ Reduced Capex and Opex by 40%

Ÿ R e m a r k a b l e I m p r o v e m e n t i n

performance due to Online Comparable

actionable MIS

Ÿ Easier integration of HIS application

with other systems due to adoption of

Cloud. Improved Monitoring & Control

w i t h o u t S a c r i f i c i n g u n i t - l e v e l

flexibility and agility

Ÿ Customizable dashboards and MIS for

the hospital management, snapshots

and drill-downs

Ÿ O ffe re d i m p ro ve d o p e ra t i o n a l

efficiency with 99.99% uptime to the

hospital

Ÿ Improved efficiency of the hospital

staff as they can quickly complete

their administrative tasks thereby

f re e i n g t h e i r t i m e to p rov i d e

healthcare

About HCL Infotech Ltd.HCL Infotech Limited, a wholly owned subsidiary of HCL Infosystems Limited, is a Premier Indian Technology

Company and offers a wide range and end to end IT Solutions and Services for both Corporate Enterprises as

well as Government Organizations. With a strong legacy and rich industry experience of over thirty years, HCL

Infotech offers single window turnkey solutions which enables customers to create successful and adaptive

businesses. The Company's IT services and solutions portfolio comprise IT Infrastructure Consulting,

Integration and Outsourcing; Software-led IT Solutions and Biometric based Authentication and Business

Services. With a presence in 4000+ towns across India, multi-technology expertise and partnerships with

leading technology providers, HCL Infotech enables organizations to grow and transform. The company also

has robust operations in Middle-East Asia and Africa and provides comprehensive IT solutions to customers

across verticals in the region.

For more information please visit us at www.hclinfotech.in

For more details, please contact us at or visit us at

[email protected]

Copyright @ HCL Infotech Ltd. All Rights Reserved. Reproduction of this publication in any form without prior permission is prohibited. The

names of the actual companies and products mentioned herein may be the trademarks of their respective owners. All content/information

present here is the exclusive property of HCL Infotech Ltd. The content/information contained here is believed to be accurate ate the time of

publishing. HCL shall not be liable for damage of any kind use of this information, which is subject to change without notice.