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NAOP
The
that
achi
the D
Narrabri S
ARRPERindividu
will be u
ieve the
Delivery
Shire Council 2
RABRATI
ual proje
undertak
commit
y Progra
015‐2016 Oper
RI SIONects and
ken this
tments m
am.
rational Plan
SHIRAL P
d activitie
year to
made in
RE CPLAes
COUAN 2
NCI2015
L 5/20
Page | 1
016
Na
Co
May
Gen
Inte
Abo
The
Our
Sum
THE
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THE
A Su
THE
A Pla
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APP
APP
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arrabri Shire Co
ontents
yor’s Messag
neral Manage
egrated Plann
out Narrabri S
Mayor And C
r Organisatio
mmary For Th
EME 1
Community .
ME 2
ustainable Env
ME 3
ace To Thrive
ME 4
active Leaders
PENDIX 1 – R
PENDIX 2 – 2
PENDIX 3 – C
uncil 2015‐201
ge ...................
ers Foreword
ning And Rep
Shire ............
Councillors ..
on ...................
he 10 Year Co
...........................
vironment ......
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ship And Adv
evenue Polic
2015/2016 Bu
apital Works
6 Operational P
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d .....................
porting .........
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ommunity St
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ocacy ..............
cy And Fees F
udget And 10
s Program 20
Plan
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trategic Plan
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For Services
0 Year Finan
015/2016 – 2
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2015/2016
cial Plan
024/2025
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e | 2
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... 9
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. 13
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. 35
. 49
Narrabri
Mayors As Mayor oCouncil OpcommunityCouncil haperformanc In reflectionhas producundertake. be met by t In reflectioapplicationremains stracross a ran The Gross Rcontributor$8.9 billion Council’s le
Nar Baa We Bog Bog Har Tim Bog Wav Nar Nar
In additionrequires excontinue tocommitmereview the This will req As part of Frameworkgroups, anfuture direcresidents acommunicaCouncil benext twelve Cr Conrad BMAYOR
i Shire Council 2
s Messag
of the Narrabperational Play obligationas been ence and prepa
n of the Indeced a Fit FoThese asses
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n of the dis for 2013/1
rong in the nge of indus
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eadership in
rrabri Water an Baa Watere Waa Sewe
ggabri Townggabri CBD urparary Bridg
mber Bridgesggabri Caravve Hill Road rrabri Shire Arrabri CBD U
n, Council htensive maino provide snt and comoperations o
quire Counc
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Bolton
2015‐2016 Ope
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bri Shire I wan. This docs over the ngaged in aaring a plan
ependent Loor the Futussments are for the bene
rection of t14 were in eShire. The dtry groups.
oduct in 201egional Prodgional Produ
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erational Plan
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ocal Governmre assessmeto ensure t
efit of the com
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e months. Inent in relawill be Fit fo
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ary Road Seaand Pilliga R
fied asset idemands of tthis economthis end C
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ough all area
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ommendatioNSW Local ices and infinto the futu
ancial inveswn on prevd to one se
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as of infrastru
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015 – 2016 Nendeavouri year’s Ope
rent scale,
ons the NSWGovernmen
frastructure ure.
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. Narrabri ShWest regionbillion in to
ucture such
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Page | 3
Narrabri Shirng to fulfil irational Placapacity an
W Governmennt Council tdemands ca
developmendevelopmeneconomy bu
hire is a majon contributetal.
as:-
rational PlaStrategic Plaority over th
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Genera The Councibudget of $
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ANAGER
perational Plan
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al chart is sh
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provement P
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local governNarrabri Shi
ate GovernmCouncil hadis forecast
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and resourc
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nment reforire Council’s
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o embed thy based, lonng blocks o, effectivelyleader.
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otally commible.
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Page | 4
an expendit
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he FSR Outlothat must the long te
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ated Plan
he NSW Govnt. This was ent Plan ann of a long te
ty Strategichire Council unity Stratege Communit
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2015‐2016 Op
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Page | 5
NSW Locale the formerequires the
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orkforce Plae developme
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Page | 6
people whothe budget
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About N Over the nethe advantaof the divergrowing resincluding hwork. Our Vision Narrabri Shfor the enti
Our Shire Consultatio To deliverinterests ofquality livresources.
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Effective Co
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i Shire Council 2
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ext decade, ages of a regrsity if our esources sect
health, educ
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hire will be are Shire com
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Page | 7
ty, offering amake the mo
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About Covering Kamilaroi major attrare drawnis known Australia advancem Narrabri Approximis centredthe majoroutlying t
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Cr Conrad Lot 197, APO Box 23WEE WAAMobile: Email: Cr Leslie Centre of 87 MaitlanNARRABRHome: Mobile: Email: Cr Ron Lo 77 MaitlanWEE WAAMobile: Email:
Cr Bolto
bri Shire Counc
Mayor An
d Bolton (M
Alma Street 30
A NSW 23880427 954 salto.conrcr.bolton@
Knox
Town Accomnd Street
RI NSW 23906792 53900413 057
murriman5cr.knox@na
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Cr Flowe
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Cr Maxine “Cardonis929 PilligaPO Box 18WEE WAAHome: Fax: Email: Cr Robyn 4 Bowen SNARRABRFax: Mobile: Email: Cr Cather 168 YarriePO Box 16NARRABRHome: Work: Fax: Mobile: Email:
Cr Booby
bri Shire Counc
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s” a Road 86
A NSW 2386796 22516796 2253maxeboocr.booby@
n Faber
Street RI NSW 239
67923 6210417 230 [email protected]@
rine Reddin
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RI WEST NSW6792 31086792 11986792 11980428 923 narrabriwcr.redding
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Cr John To “Norwood”Airport RoaNARRABRI Home:Mobile:Email: jo cr
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InfoSyR
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ri Shire Council
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Page | 11
WMana
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Total Director
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Shire Council 2
l Employ
rate
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ering Service
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015‐2016 Oper
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sts
rational Plan
t Distribbution
Page | 12
$’000
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3,150
6,588
4,248
15,218
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Summ In line wgrowth for Narra
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15.
Themes ExtensivCouncil The Delemerge Theme Our comEveryonCouncil.membe Theme The comthat “a contribu
Shire Council 2
mary for
with the Comwhile acknoabri Shire Co
Narrabri SAirport toRegional sRegional sEstablisheAdequateExpandedAdequateRegional sRevenue aSustainabEnsure a cA safe plaEnsure CoProactive
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015‐2016 Oper
r the 10
mmunities vowledging thouncil:
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ble land useclean, greence to live, w
ouncil is comly engage w
ity consultatthe vision anam, like the
ptured the es
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ieves strongntribution tog efforts are mmunity.
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rational Plan
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vision and ahe barriers, t
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Page | 13
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Theme services The peocommudestinat Theme Shire Our comShire. Sorder tocommu
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Page | 14
sinesses,
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Shire Council 2
015‐2016 Operrational Plan Page | 15
Blank Page
N
TP
Strategies
Strategic OOC1.2 Retshaded, atand well mand providfor the elddisabled
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Page | 17
ke
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areas are shadedetically appealing
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Strategies
OC1.4 EstaChair a CBPlan ImpleCommitteStrategic O
OC2.2 Facdevelopmindustrial commerci
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Page | 18
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options for how colect the composit
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Page | 19
rmance Indicato
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4.7 Encourand privatto providechildcare fStrategic OOC5.1 Timof land fordevelopmOC5.2 MorDevelopmApplicatio
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brary buildings arof space is achievepen hours are app
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Page | 20
rmance Indicato
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Page | 21
rmance Indicato
munity Awareness
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OC6.6 Faccoordinateencouragedevelop feevents forNarrabri S
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erational Plan
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Page | 22
rmance Indicato
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OC6.10 Facommunitprograms Crossing TOC6.12 Comembers users of pagardens avenues
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OC6.12.3 Prepare Management for teastern side of theconsideration of ahe Newell Highw
OC6.12.4 Prepare Management for twestern side of thconsideration of ahe Hospital car p
OC6.12.7 Prepare Management for CCouncil as per devOC6.12.10 ConducShire to ascertain Risk Management
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erational Plan
conferences, me
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p, adopt, implemeels of Service and s, gardens and spp and adopt a Spowhich reflects the
of the communityand adopt a Planthe Open Space Pe Narrabri Creek ia future playgrou
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Page | 23
rmance Indicato
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Committee includesponsibility for i
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OC6.12.20 Boggab
OC6.12.25 NarrabEstablishment – K
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OC6.14.1 Council celebration to cele
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Strategies
OC6.15 Morates and Narrabri Ssafe and senvironmefamilies.
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ThemPrincipa
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E1.4.1 Develop Upriorities
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Page | 29
easures of Succe
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Strategies SE1.6 Activwith the NInland WeAdvisory Cto implemWeed ActiInvasive SpSE1.7 Deveimplemenmonitor thRivers GwyCatchmenPlan SE1.8 Deveimplemenmonitor thCatchmenPlan Strategic OSE2.1 ExerCouncil’s sfunctions uEnvironmePlanning aAssessmenproperly aequitably adetermineapplicatioefficiently accordancstatutory requiremeCouncil PoStandards
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Page | 30
easures of Succe
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Page | 31
easures of Succe
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Strategies assessmenSE2.7 DeveEnvironmePlan
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Page | 32
easures of Succe
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Strategies
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Narrabri Shire Coun
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pumping stations ndustrial customend disposal to menvironmental reqE2.11.15 Service attings annually E2.11.16 Constru
nfrastructure as re
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works planning reE2.11.20 Engage eview of Narrabri
erational Plan
and maintain sewence conditions a
d refurbish line fro Wetlands - Wee
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Page | 33
easures of Succe
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trategies preparemplemented as re
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Strategies
Narrabri Shire Coun
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Page | 34
easures of Succe
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ThemtourisPrincipa
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Page | 37
businesses, s
erformance Indi
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Monitor and reporhe health of the louild strong relatio
ocal groups
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Page | 38
erformance Indi
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Strategies
PT1.4 EnsuCouncil is wrepresenteRegional, SFederal Fopromote tof NarrabrPT1.6 Partthe develoRegional atourism mand DestinManagemeand in touother comworking pPT1.7 Partthe develotouring roproducts aexperiencesub-regionand state l
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Poo
ticipate in opment of and State arketing
nation ent Plans rism and mittees, arties etc
PoPtha
ticipate in opment of utes,
and es at a local, nal, regional level
PHPoPliPsPto
cil 2015 – 2016 Ope
Actions
PT1.3.9 Work withurther investmen
PT1.3.10 Distributhrough social me
PT1.4.1 Participatencluding:
‐ Namoi Co‐ Associatio
PT1.4.2 Advocate other Governmenon relevant issuesPT1.6.1 Continue torganisations relePT1.6.2 Participatehe Inland NSW Rend sub regions
PT1.7.1 ContinuedHighway PromotioPT1.7.4 Continuedof the Great ArtesPT1.7.7 Continue t
nk PT1.7.8 Support thubmission for the
PT1.7.9 Continue to be a designated
erational Plan
h the agricultural snt
ion of Council infedia platforms
e in Regional and
uncils on of Mine Relatedfor the interests ot Departments an
s as they arise to participate in T
evant to Narrabri Se in the developmegion, New Engla
d involvement in ons Committee d involvement in ian Drive to promote the B
he joint Council fue Baradine to Muto lobby for MR12d Tourist Route
sector to attract
formation
State Forums
d Councils of the Shire with nd organisations
Tourism related Shire
ment of DMPs for and-North West
the Newell
the developmen
Baradine – Pilliga
unding ngindi Road 27 – Pilliga Road
16/17 RespoManaMana
* EconoDevelMana
* EconoDevelMana
* GenerMana
* GenerMana
* TourisMana
* TourisMana
* TourisMana
t * TourisMana
* TourisMana
* TourisMana
* TourisMana
onsible ager
201Bud
ger omic opment ger
Ope
omic opment ger
Ope
ral ger
Ope
ral ger
Ope
sm ger
Ope
sm ger
Ope
sm ger
Ope
sm ger
Ope
sm ger
Ope
sm ger
Ope
sm ger
Ope
5/16 dgets
Pe
erational Inagin
erational Prin
erational Coinm
erational Oar
erational Core
erational Deou
erational Core
erational Core
erational To
erational Bare
erational MDe
Page | 39
erformance Indi
crease in additiogricultural servicedustries
rovide ongoing reformation
ontinued membevolvement and a
meetings
ngoing and as oprise
ouncil’s continueepresentation eliver positive touutcomes for Narra
ouncil’s continueepresentation ouncil’s continue
epresentation ourists using the
aradine to Mungieceives funding
MR 127 classified aesignated Tourist
cator
nal e related
elevant
ership attendance at
pportunities
ed
urism abri Shire
ed
ed
link
ndi Road
as a t Route
Target Date
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
30/06/16
N
Strategies PT1.8 Contliaison witGovernmeand other that manaassets PT1.9 Deveimplemenand promostrategies campaignsconjunctioDestinatioRegional TOrganisatiRoute margroups, suLGAs and ttourism se
Narrabri Shire Coun
s A
tinued th ent Agencies
agencies age tourism
PGPinw
elop and t marketing otional and
s in on with on NSW, the Tourism ion, Touring rketing urrounding the local
ector
PdpinPthPfaPpPNadePwthPW
cil 2015 – 2016 Ope
Actions
PT1.8.1 Continue tGovernment orgaPT1.8.2 Provide innto Plans Of Mana
within the Shire
PT1.9.1 Continue tdevelopment of mparticipate in relevnitiatives with the Destination NS Inland RTO NE-NW Tourism Warrumbungle Tourism route Surrounding L Tourism and bPT1.9.2 Attend relhroughout Austra
PT1.9.3 Participateamilies where rele
PT1.9.4 Work withpackages for NarraPT1.9.5 Continue tNarrabri Shire incl
nd information fldevelop touch screxpand image (phPT1.9.6 Continue twebsite, and use she market
PT1.9.7 Continue tWarehouse data b
erational Plan
to work with relenisations put from a tourisagement prepare
to be involved in marketing campaivant cooperativee following organSW
m e Cluster marketing comm
LGAs business operator
evant trade and calia e in journalist andevant
h CountryLink to dabri Shire to produce informuding updating vliers, maintain anreen and DVDs, mhoto and film) librto maintain and usocial media to co
to update State Tbase
vant State
sm perspective ed for areas
the igns and
e marketing nisations:
mittees
rs consumer shows
d industry
develop new
mation on visitors guides d continue to
maintain and rary etc update tourism ommunicate with
Tourism Data
16/17 RespoMana
* TourisMana
* TourisMana
* TourisMana
* TourisMana
* TourisMana
* TourisMana
* TourisMana
h * Touris
Mana
* TourisMana
onsible ager
201Bud
sm ger
Ope
sm ger
Ope
sm ger
Ope
sm ger
Ope
sm ger
Ope
sm ger
Ope
sm ger
Ope
sm ger
Ope
sm ger
Ope
5/16 dgets
Pe
erational Deou
erational Deou
erational Deou
erational
erational
erational
erational
erational
erational
Page | 40
erformance Indi
eliver positive touutcomes for Narraeliver positive touutcomes for Narra
eliver positive touutcomes for Narra
cator
urism abri Shire urism abri Shire
urism abri Shire
Target Date Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
N
Strategies PT1.10 Encinvolvemetourism operators/and other partners inproductioninformatiomarketingand markepromotingPT1.11 Conshowcase industries products tNarrabri VInformatioPT1.12 Encinvolvemecommunitkey partne
Strategic OPT2.2 Poteairlines suand encouthrough iminfrastruct
Strategic OPT3.1 LobbCommonw
Narrabri Shire Coun
s A
courage ent of
/attractions key
n the n of
on and g collateral eting and g the Shire
Ptop
ntinue to local and
through the Visitor on Centre
PasCPa
courage ent of the ty and other ers
PS
PT
Objective PT2 Aiential pported
uraged mproved ture
Ps
PTpPale
Objective PT3 Reby State and
wealth P
cil 2015 – 2016 Ope
Actions
PT1.10.1 Continueo produce inform
promotional colla
PT1.11.1 Ensure thctivities that are ohowcased in the
Centre PT1.11.2 Continue
n Aboriginal art /PT1.12.1 InclusionShire
PT1.12.2 Support tTheatre irport to be of re
PT2.2.1 Lobby govupport for a regio
PT2.2.4 ImplemenTerminal to ensureplanning for a newPT2.2.7 Manage N
ccordance with regislation, regulaegional standard
PT3.1.1 Meet with
erational Plan
e to work with Tomation and marke
teral
hat all major induof interest to visitNarrabri Visitor In
e to develop exhi/ artefact display
n in historical exhi
the Friends of the
egional qualityvernment agencieonal standard airp
nt interim measure its structural int
w terminal is undNarrabri Airport oprelevant federal ations and the Aerd infrastructure local State and F
urism operators eting and
ustries / economictors are nformation
bits – including
ibits across the
e Crossing
es to provide port
res to the existingtegrity whilst erway perations in nd state rodrome Manual
Federal MPs
16/17 RespoMana
* TourisMana
c * TourisMana
* TourisMana
* CorpoServic
* CorpoServic
* GenerMana
g * AirpoMana
* AirpoMana
* Econo
DevelMana
onsible ager
201Bud
sm ger
Ope
sm ger
Ope
sm ger
Ope
orate ces
Ope
orate ces
Ope
ral ger
Ope
rt ger
Ope
rt ger
Ope
omic opment ger
Ope
5/16 dgets
Pe
erational Coinofth
erational LoTo
erational Pran
erational Inanac
erational Atw
erational FuNare
erational Aifuco
erational Anor
erational Ec
Shsu
Page | 41
erformance Indi
ontinue to ensureformation is avai
f the towns and vhroughout the Sh
ocal business supourism
romotion of abornd history digenous commu
nd engaged in toctivities ttend meetings ahere possible
unding secured foarrabri Airport rec
egional significanirport Terminal re
unctional prior to ompletion nnual CASA Audir minimal Correct
conomic growth ahare best practiceuccesses with oth
cator
e that visitor lable in each
villages ire
pported by
iginal culture
unity included urism
nd support
or upgrades to cognising its ce
emains new Terminal
ts result in nil tive Actions
and diversity es and
her Councils
Target Date Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
30/06/16
30/06/16
Ongoing
Ongoing
N
Strategies Governmeinfrastructservice pro
PT3.2 Ensupublic buildevelopedand maintadopted sefor the useand the co
PT3.3 Devemaintain vfacilities ainfrastructthe Narrab
Narrabri Shire Coun
s A
ent for ture and ovision
PG
PCA
ure that all ldings are
d, renewed tained at ervice levels
e of Council ommunity
Pthm
Pscst
PCP
elop and visitor nd ture within bri Shire
PGPloPCPndPoto
cil 2015 – 2016 Ope
Actions
PT3.1.2 Travel to SGovernment Minis
PT3.1.3 Travel to CCommonwealth GAgencies PT3.2.2 Ensure thahe provision of el
maintenance wor
PT3.2.3 Develop achedule for all patructures
PT3.2.4 Carry out rCrossing Theatre PT3.2.15 Solar Pan
PT3.3.1 Develop wGins Leap PT3.3.6 Improve pookouts within th
PT3.3.8 Organise aCaravan Parks PT3.3.9 Continuednotification to Coudamaged or missiPT3.3.10 Where reoperators to prepaourist attraction s
erational Plan
Sydney to meet wsters and Agencie
Canberra to meetGovernment Mini
at all buildings arelectricity supply ak schedule
nd implement a ainted public buil
routine maintena
nels 90kw at The C
walking track and
presentation and he Shire and administer le
d monitoring of touncil / RMS whenng
equested, assist toare funding submsignage
with State es
t with sters and
e safe in terms ofand develop
painting ldings and
ance on The
Crossing Theatre
viewing areas at
signpost
eases for Council
ourism signs andn signs are
ourist attraction missions for
16/17 RespoMana
* EconoDevelMana
* EconoDevelMana
f * PropeAssets
* PropeAssets
* PropeAssets
* The CTheatMana
* TourisMana
* TourisMana
* TourisMana
* TourisMana
* TourisMana
onsible ager
201Bud
omic opment ger
Ope
omic opment ger
Ope
erty and s Manager
Ope
erty and s Manager
Ope
erty and s Manager
Ope
rossing re Venue ger
Ope
sm ger
Ope
sm ger
Ope
sm ger
Ope
sm ger
Ope
sm ger
Ope
5/16 dgets
Pe
erational M
erational M
erational AgInundeCosc
erational AgAlstscCosc
erational Mbu
erational Co
erational Se
erational Co
erational Co
erational Dare
erational Fuat
Page | 42
erformance Indi
Meetings held
Meetings held
greed service levespection of all bu
ndertaken and sceveloped. ompleted as per wchedule greed service levell painted buildinructures inspecte
chedule developeompleted as per wchedule
Maintenance carrieudget ompleted within
eek funding for p
ompleted
ompleted
amaged/ removeeplaced in a timel
unding secured fottraction signage
cator
els achieved uildings chedule
works
els achieved gs and
ed and ed works
ed out within
budget
roject
ed signs are y manner
or tourism
Target Date Ongoing
Ongoing
30/06/16
30/06/16
Ongoing
30/06/16
30/06/16
30/06/16
30/06/16
Ongoing
Ongoing
N
Strategies PT3.4 Imprimmunity communit
PT3.5 Provsecure, relsupply to tcommunit
Narrabri Shire Coun
s A
rove flood for remote
ties
P
PimK
vide a iable water
the ty
PtrsywGPWmPreincPN
Pca
PHPp
cil 2015 – 2016 Ope
Actions
PT3.4.1 Determine
PT3.4.2 Lobby Statmprove flood imm
Kamilaroi HighwayPT3.5.1 Operate anreatment plants, ystems to prove p
water meeting AuGuidelines health PT3.5.3 Review NaWork Methods (SWmaintenance activPT3.5.6 Review, inequired improvemnfrastructure, watontrol systems to
PT3.5.7 Complete Narrabri Shire wat Supervisory, C
(SCADA) telem Treatment pro Reservoirs, bo
stations Water Meters
PT3.5.11 Maintainonsumers and mppropriate
PT3.5.12 Service aHydrants and MaiPT3.5.14 Adhere toprogram
erational Plan
e priority links for
te Government fomunity at Glencoy) nd maintain watereservoirs and dipotable water to
ustralian Drinkingstandards
arrabri Water ServWM) associated wvities vestigate and unments to water stter treatment pro
o meet demand aprogrammed up
ter: Control And Data metry system ocesses and comp
ooster stations, bo
the reticulation seet fire fighting r
nd when necessans Valves o preventive mai
r upgrade
or funding to oe Channel (SH29
er sources, water stributions consumers with Water
vices Standard with reticulation
dertake any torage
ocesses and and growth pgrades of
Acquisition
ponents ore pump
systems to serve requirements as
ary replace
ntenance
16/17 RespoMana
* DirectEnginServic
* DirectEnginServic
* WaterMana
* WaterMana
* WaterMana
* WaterMana
* WaterMana
* WaterMana
* WaterMana
onsible ager
201Bud
tor eering
ces
Ope
tor eering
ces
Ope
r Services ger
Ope
r Services ger
Ope
r Services ger
Ope
r Services ger
Ope
r Services ger
Ope
r Services ger
Ope
r Services ger
Ope
5/16 dgets
Pe
erational Prflo
erational
erational Noqu
erational SW
erational Pransath
erational Wsath
erational Mupwsath
erational Co
erational Mup
Page | 43
erformance Indi
riorities adopted ood events
o health related duality incidents
WPs reviewed
riority works plannd completed onatisfactory standahe allocated budg
Works completed oatisfactory standahe allocated budg
Maintenance targepgrade programsithin allocated tim
atisfactory standahe allocated budgompleted
Maintenance targepgrade programs
cator
by Council for
drinking water
nned, designed time, to a
ard and within get on time, to a
ard and within get
ets and s achieved meframes, to a ard and within get
ets and s produced
Target Date 30/06/16
Ongoing
Ongoing
Ongoing
Ongoing
30/06/16
Ongoing
Ongoing
Ongoing
N
Strategies
Narrabri Shire Coun
s A
Pc
PwvlepPMaPcDPtolepPre
PMDmwP
cil 2015 – 2016 Ope
Actions
PT3.5.15 Reactive arried out as prog
PT3.5.29 Undertakwater infrastructuvillage areas, wateegislative drough
planning requiremPT3.5.30 Prepare aManagement Plan
nd demand manPT3.5.31 Assess an
ompliance with wDevelopment andPT3.5.32 Investigao enhance the dregislative drough
planning requiremPT3.5.33 Review Delates to potable
PT3.5.34 UndertakModelling for towDevelopment Servmeet legislative dworks planning rePT3.5.36 Provide W
erational Plan
and preventive mgrammed and as
ke long-term planre works includin
er security for urbht management aments and future an integrated Wan including wateragement
nd issue conditionwater related aspd new subdivisionate and undertakerought emergencht management aments Drought Managem
water
ke and review Wawns/villages and u
vicing Plans for Temand managem
equirements WaterWise educa
maintenance required
nning of future ng supply to ban areas to meetand capital works
growth ter Cycle
r conservation
ns and ensure pects of ns e improvements cy supply to meetand capital works
ment Plan as it
ater Supply update owns/villages to
ment and capital
tion programs
16/17 RespoMana
* WaterMana
t
* WaterMana
* WaterMana
* WaterMana
t * Water
Mana
* WaterMana
* WaterMana
* WaterMana
onsible ager
201Bud
r Services ger
Ope
r Services ger
Ope
r Services ger
Ope
r Services ger
Ope
r Services ger
Ope
r Services ger
Ope
r Services ger
Ope
r Services ger
Ope
5/16 dgets
Pe
wsath
erational Wwtimtoan
erational Stan
erational WCo
erational New
erational Wwco
erational Wwco
erational Seal
erational Prsath
Page | 44
erformance Indi
ithin allocated timatisfactory standahe allocated budg
Work documentedith licence requirmes taken to resp
o/complete worksnalysed trategies preparend implemented
Water Cycle Managompleted
ew developmentith Council requi
Work program deliithin budget and
ouncil
Work program deliithin budget and
ouncil ervicing plans updlocated time fram
rograms deliveredatisfactory standahe allocated budg
cator
meframes, to a ard and within get
d to comply rements and ponded s recorded and
d, reviewed as required
gement Plan
ts conform rements
ivered on time d report to
ivered on time d report to
dated within mes
d on time, to a ard and within get
Target Date
Ongoing
Ongoing
30/06/16
Ongoing
Ongoing
30/06/16
30/06/16
Ongoing
N
Strategies PT3.6 Deveadopt Busfor the NarLivestock SCentre (SaPT3.7 Provmodern dereliable Plasupport thinfrastructactivities tpractice mprinciples
PT3.8 Provrepair soluCouncil ow
Narrabri Shire Coun
s A
elop and iness Plan rrabri Selling
aleyards)
PaN
vide epots and ant to
he ture to meet best
management
PW
PoPore
vide lasting utions to wned roads
PaP
P
PsMPflP
PpPaPpPin
cil 2015 – 2016 Ope
Actions
PT3.6.2 Pending thbove, implement
NLSC Safety Mana
PT3.7.7 Review opWee Waa and Bog
PT3.7.10 Develop operational traininPT3.7.11 Review woperations to be iequirements
PT3.8.1 Work withgencies to impro
PT3.8.2 Maintain &
PT3.8.5 Review rou
PT3.8.6 Develop &heeting program
Management PlanPT3.8.8 Review & iloodway program
PT3.8.9 Develop d
PT3.8.10 Review aprogram for sealePT3.8.11 Annual re
nnual renewal plPT3.8.12 Review kprogram PT3.8.14 Liaise witnvestment in road
erational Plan
he adopted prefet the recommend
agement System
perational requireggabri Depots
and implement ong needs for all p
workshop infrastrun line with Workc
h and influence goove roads & improve Road In
utine rural road g
& implement gravm in accordance wn implement rural r
m dust suppression s
n annual bitumed roads & streetseseal program (inus 10% of reseal
kerb & gutter repl
th industry to prod infrastructure
erred option dations of the
ements for the
ongoing plant plant
ucture and cover
overnment
nfrastructure
grading program
vel road re-with Asset
road unsealed
seal program
n resealing
ncluding forecast backlog) acement
omote
16/17 RespoMana
* StrateLand Mana
* Plant Depot
* Plant Depot
* Plant Depot
* Road Mana
* Road Mana
* Road Mana
* Road Mana
* Road Mana
* Road Mana
* Road Mana
* Road Mana
* Road Mana
* Road Mana
onsible ager
201Bud
egy and Use ger
Ope
and t Manager
Ope
and t Manager
Ope
and t Manager
Ope
Services ger
Ope
Services ger
Ope
Services ger
Ope
Services ger
Ope
Services ger
Ope
Services ger
Ope
Services ger
Ope
Services ger
Ope
Services ger
Ope
Services ger
Ope
5/16 dgets
Pe
erational Co
erational Co
erational De
erational Re
erational Infu
erational Roan
erational Rumse
erational Fure
erational Fuup
erational Fuup
erational Fuup
erational Prbu
erational Fuup
erational Inin
Page | 45
erformance Indi
ompleted
ompleted
eveloped
eviewed
crease in externaunding oad infrastructurend improved wheural unsealed roa
maintained accordervice standardsunds are availablee-sheeting
unds are availablepgrades unds are availablepgrades unds are availablepgrades roject completedudget unds are availablepgrades dustry views upgfrastructure as a
cator
al roads
e maintained ere possible ds are
ding to agreed
e to undertake
e to undertake
e to undertake
e to undertake
on time & on
e to undertake
graded road worthy
Target Date Ongoing
30/06/16
30/06/16
Ongoing
Ongoing
Ongoing
Ongoing
30/06/16
30/06/16
30/06/16
30/06/16
Ongoing
30/06/16
Ongoing
N
Strategies
PT3.9 Reduproperty ainfrastructdamage du
Narrabri Shire Coun
s A
PRPfodPsteaPinPmmPstcPorePfurePuPa
uction in and ture ue to floods
Pn
PpPN
cil 2015 – 2016 Ope
Actions
PT3.8.18 MaintainRMCC contract PT3.8.20 Deliver aor existing reside
development. PT3.8.21 Liaise wittormwater infrast
estates or propertnd industrial dev
PT3.8.22 Maintainnfrastructure
PT3.8.23 Plan for fmanagement inframaintained PT3.8.24 Ensure cotormwater, wateronditions are inc
PT3.8.33 Lobby feof funding for upgepeatedly damag
PT3.8.34 Supplemunds to achieve ienewals
PT3.8.35 Maintainup to date technoPT3.8.36 Collabora
gencies to achievPT3.9.2 Consider fnew works
PT3.9.3 Maintain Wprotects people anPT3.9.7 Plan for fuNarrabri township
erational Plan
Council participa
ppropriate stormntial, commercia
th developers regtructure who are
ties for residentiavelopment and improve sto
future works to enastructure is in pl
ompliance of all lr and sewer enginluded in DAs deral governmen
grades to infrastruged by flooding
ment flood damagnfrastructure upg
staff training in tology ate with other locve industry best pflood immunity in
Wee Waa Levee tond property fromture flood bypas
p
ation in RMS
mwater services l and industrial
garding considering newl, commercial
ormwater
nsure flood lace and
egal access, neering
nt for application ucture which is
ge restoration grades instead of
the application of
cal Government practice n the design of al
o ensure it m flood
s management in
16/17 RespoMana
* Road Mana
* Road Mana
w * Road
Mana
* Road Mana
* Road Mana
* Road Mana
* GenerMana
f * Engin
Servic
f * EnginServic
* EnginServic
l * DirectEnginServic
* EnginServic
n * DirectEngin
onsible ager
201Bud
Services ger
Ope
Services ger
Ope
Services ger
Ope
Services ger
Ope
Services ger
Ope
Services ger
Ope
ral ger
Ope
eering ces
Ope
eering ces
Ope
eering ces
Ope
tor eering
ces
Ope
eering ces
Ope
tor eering
Ope
5/16 dgets
Pe
inerational St
toerational Se
erational Li
erational Inim
erational Fu
erational Deco
erational Beflopr
erational Upflo
erational Co
erational Co
erational Rean
erational Reto
erational Fum
Page | 46
erformance Indi
vestment tate Highways areo an acceptable stervices delivered
aising where req
frastructure mainmproved uture works plann
evelopment Appomply
etterment fundinood damage restorojects pgrades are incorood damage resto
ontinuous improv
ontinuous improv
educed disruptiond businesses
egularly inspect town levee uture flood bypas
management in Na
cator
e maintained tandard
uired
ntained and
ned for
lications
g applied to oration
rporated with oration
vement
vement
n to residents
the Wee Waa
ss arrabri
Target Date
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
N
Strategies
PT3.10 Mitconcerns aquality andavailabilitysupplies wShire PT3.11 Mitconcerns aquality andavailabilitycollection treatmentwith the ShPT3.12 IdeinfrastructImprovem
PT3.13 Benperformanstandards other Coun PT3.14 Impfunding foinfrastructservices
Narrabri Shire Coun
s A
Pm
tigate about the d y of water
with the
Pee
tigate about the d y of sewage and systems hire
Petr
entify ture
ments
Pin
nchmark nce/
against ncils
PoPe
prove or ture and
PstCRM
cil 2015 – 2016 Ope
Actions
PT3.9.8 Utilise recymaintenance wor
PT3.10.1 Prepare aeffective, sustainaexpansion progra
PT3.11.1 Prepare aeffective, sustainareatment infrastr
PT3.12.1 Assess funfrastructure imp
PT3.13.1 Share beother Councils PT3.13.2 Continueexchange group m
PT3.14.1 Develop trategic issues fo
Councillors, SenioRepresentatives toMembers
erational Plan
ycled materials inks where practica
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Page | 47
erformance Indi
ownship planned ecycled materialsonstruction & maorks utilised wherogram prepared
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2016 Operational P
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Page | 51
g up for our
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5/16 dget
Per
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Page | 52
rformance Indica
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2016 Operational P
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5/16 dget
Per
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Page | 53
rformance Indica
systems are curreuncils requiremen
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2016 Operational P
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5/16 dget
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Couerational
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Page | 54
rformance Indica
n developed
uncil is recogniseployer of choice
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30/06/16
30/06/16
Strategie requirem
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hire Council 2015 –
Actions
LA3.4.3 Implemeand inspection rcommercial swimof the LGA LA3.4.4 Implemeabandoned vehroad related areLA3.4.5 Implemeand review of Lithe shire LA3.5.1 Undertabusinesses to enstandards are mLA3.5.2 Implemeactivities on foo
LA3.6.1 Ensure tthe Local Governframework undeLA3.6.2 Ensure tare up to date LA3.6.3 Meet staGovernment InfoPrivacy & Person(PPIPA) & Public LA3.7.1 An allocaElections is provprovided to the elections as requLA3.7.2 Provide and Councillors
2016 Operational P
ent a swimming pregime for all dommming pools wit
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hat Council officenment Act and aner which they opehat delegations f
atutory requiremeformation Public Anal Information P
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ector porate vices
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5/16 dget
Per
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erational
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Page | 55
rformance Indica
wimming Pool Pronducted
ogram for abandodertaken
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LA3.8 Dereview InPlanningto cover Council’sresponsicurrent afuture
Narrabri Sh
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evelop and ntegrated g Documents
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hire Council 2015 –
Actions
LA3.7.3 Provide Mayor to enableLA3.7.4 Provide per legislative coPayment of ExpeCouncillors LA3.7.5 Ensure Cprepared in suchdecision making
LA3.7.6 Ensure Cof Conduct are c
LA3.8.1 Ensure Cwith Community LA3.8.2 Review Whuman resource
LA3.8.3 Review APolicy
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2016 Operational P
administrative sue the Mayor to unfinancial paymenonstraints and Coenses and Provisi
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Code of Meeting Pcurrent and releva
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and reports are y enable sound
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5/16 dget
Per
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Page | 56
rformance Indica
sition of Personalyor and GM be reuncillors Fees andmbursement of ede
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30/06/16
30/06/16
30/06/16
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LA3.9 Enis guidedand curre
LA3.10 Imand mainAccountiPractice managemprincipleall perfolegislativreportingrequiremsatisfied
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nsure Council d by relevant ent Policies
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hire Council 2015 –
Actions
LA3.8.8 Review a
LA3.8.9 Prepare
LA3.8.10 Prepare
LA3.9.1 Review (policies, statemeservice charter a
LA3.10.1 Providereporting in accostatutory require
LA3.10.3 Ensure systems and pro
LA3.10.4 Reviewoperations (eg incollection, hardsLA3.10.6 Review
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LA3.10.8 Interna
2016 Operational P
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5/16 dget
Per
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erational StamoRevpolreq
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erational Coucos
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Page | 57
rformance Indica
arterly reviews co
nual review comp
nual review comp
tutory review witonths of Electionsview /developmeicies is undertake
quired arterly reports tomonthly report o
livery Plan to Counual Report endouncil by 30 Novemar
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LA3.11 ECouncil’sFinanciawith longannual brequirem
LA3.12 Massets reincludes Council’s
LA3.13 Mapproprilevels forLA3.14 PQuality, comprehaccessibrelevant
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Ensure that s Long Term l Plan aligns g term and
budget ments
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Provide
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hire Council 2015 –
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LA3.10.9 Projectbudget or repor
LA3.11.1 Ensure integrates with C
LA3.11.2 UndertLong Term Finanpreparation of thLA3.11.3 Develowith the Counci
LA3.11.4 Identifyapplicable for a
LA3.12.1 Reviewof assets
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LA3.13.1 Renew
LA3.14.2 Ensure and electronic c
LA3.14.3 Retenticommence for a
2016 Operational P
ts delivered on timrt must be provid
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take an annual revncial Plan in conjuhe Annual Opera
op and review a lol’s Long Term Fin
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w asset listing and
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nancial system rm financial plan
view of Council’sunction with the tional Plan
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15/16 ResManServ
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ancial vices nager
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perty and ets nager
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perty and ets nager
Ope
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rmation vices nager
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rmation vices
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5/16 dget
Per
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erational AnnLoncom
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erational AnnRevleg
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Doc
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Page | 58
rformance Indica
uch better financianagement liver projects on tdget cal roads fundingducing nual review comp
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LA3.15 EManagemStrategyPlans propractice the deverenewal maintenCouncil’sinfrastruLA3.17 ImBuildingImproveManagem
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hire Council 2015 –
Actions
system, RecFindLA3.14.4 Reviewnext version of I
LA3.15.1 Reviewand Policy annuannual OperatioLA3.16.2 Investigprogram to assisof assets
LA3.17.3 Collectfor each asset claBuilding and LanManagement Pl
LA3.18.1 Put in pwithin Council toevents manual aprotocols and prLA3.18.2 Ensure on-line from the
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2016 Operational P
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w the Asset Managally prior to the p
ons Plan gate and implemst with best pract
better data and fass and categorynd Improvementan
place the policieso support events
and templates anrocedure guidelinthat the Events M
e Council and Tou
that Plans of Manouncil and Crownarks and reserves
Plan
or the upgrade to
gement Strategy preparation of the
ment a software tice management
financial variabley and update the
s Asset
s and procedures s – including an d internal nes Manual is availaburism websites
nagement Reserves permit
s for events and
15/16 ResManMan
* InfoServMan
e * Prop
AsseMan
t * Prop
AsseMan
es * PropAsseMan
* DireCorpServ
le * DireCorpServ
* Com
FaciMan
ponsible nager
201Bud
nager rmation
vices nager
Ope
perty and ets nager
Ope
perty and ets nager
Ope
perty and ets nager
Ope
ector porate vices
Ope
ector porate vices
Ope
mmunity lities
nager
Ope
5/16 dget
Per
erational As
erational Life10+Cap
erational Asside
erational Com
erational Eveandpro
erational Ava
erational Par
Page | 59
rformance Indica
required
ecycle plans deve+ years focus ptured as part of sets upgraded to ntified service lev
mpleted
ents manual and td internal protocoocedure guideline
ailable on website
rks and reserves p
ator TD
O
eloped with
the GIS
O
meet vels
3
O
templates ols and es produced
3
e O
permit events O
Target Date
Ongoing
Ongoing
30/06/16
Ongoing
30/06/16
Ongoing
Ongoing
Strategie LA3.20 Mupdate AManagem
LA3.22 Moperate cmeet all requirem
StrategicLA4.1 Sueffectivetransparinformatpublic onDevelop
LA4.2 Recommuncommunactivities
Narrabri Sh
es
Maintain & Asset ment Plans
Manage and cemeteries to legislative
ments
c Objective LA4 upport e and rent tion to the n ment Matters
egularly nicate with the nity on s of Council
hire Council 2015 –
Actions
LA3.20.1 Review
LA3.20.3 Review
LA3.22.1 Managwith funeral diregenealogy enquShire LA3.22.2 ImplemCouncil CemeteLevels of ServiceLA3.22.3 ConstruNarrabri Lawn C
Proactively engLA4.1.1 Implemeassessment systprocedures and public LA4.1.2 ConductCouncil’s websitinformation deliLA4.2.1 Inform tthrough local mCouncil website
LA4.2.2 Proactivinform the Com
LA4.2.3 DevelopCouncil Officers
2016 Operational P
w roads asset man
w bridge asset ma
e interments, resectors, record keeuiries for cemeter
ment required maries in accordanc
e uct and landscap
Cemetery to meet
gage with the coment an electronic em to support inprovision of info
t a review of inforte to ensure apprivery to the commhe community ofedia (newspaper and social media
vely engage with amunity about Co
p a Communicatioto implement de
Plan
nagement plan
nagement plan
ervations, liaisoneping, and ies in Narrabri
aintenance at ce with adopted
pe future section ot design
mmunity DA tracking and ternal operationarmation to the
rmation on opriate
munity f Council activitier and radio), a
and transparentlyouncil activities
on Plan for all etailing the who,
15/16 ResMan
* PropAsseMan
* PropAsseMan
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* ComFaciMan
of * ComFaciMan
al * Dire
PlanDev
* DirePlanDev
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* EconDev
ponsible nager
201Bud
perty and ets nager
Ope
perty and ets nager
Ope
mmunity lities
nager
Ope
mmunity lities
nager
Ope
mmunity lities
nager
Ope
ector nning and velopment
Ope
ector nning and velopment
Ope
nomic velopment nager
Ope
nomic velopment nager
Ope
nomic velopment
Ope
5/16 dget
Per
erational Assrev
erational Assrev
erational Legcom
erational Narnea
erational Prostanbud
erational Eleimp
erational Infowe
erational Protrancomact
erational ComCou
erational Comdoc
Page | 60
rformance Indica
set management viewed annually
set management viewed annually
gislative requiremmplied with
rrabri Cemeteriesat and tidy
oject completed tndard, on time andget
ectronic DA trackiplemented
ormation on Couebsite reviewed
oactively engage wnsparently informmmunity about Civities mmunity kept infuncil activities
mmunication Placumented which
ator TD
plan 3
plan 3
ments are O
s are kept O
o required nd within
3
ng System 3
uncil’s 3
with and m the Council
O
formed of O
n provides
3
Target Date 30/06/16
30/06/16
Ongoing
Ongoing
30/06/16
30/06/16
30/06/16
Ongoing
Ongoing
30/06/16
Strategie
LA4.3 Coencouragdissemincommuninformatawareneactivitiesand trenNarrabri
LA4.4 UncommunstrategieLA4.5 Coactively ecommunand promparticipainvolvemengagemcommun
Narrabri Sh
es
ouncil ges the
nation of nity tion and
ess of s, programs ds within Shire
ndertake nity focussed es ouncil to encourage
nity activity mote the ation, ment and ment of the nity
hire Council 2015 –
Actions
when, how, whycommunication promote all servCouncil LA4.3.1 Attend mgroups and provproviders to shadevelopment onLA4.3.2 Commuand distributed
LA4.3.3 Commureceived by Couthroughout the Libraries and Thwebsite LA4.4.1 UndertaDevelopment St
LA4.5.1 ParticipaNetwork Bush B
LA4.5.2 Council Women’s Day ev
LA4.5.3 Council Week and facilit
LA4.5.4 Organise
LA4.5.5 Council activities within
2016 Operational P
y and what using mediums for app
vices, programs a
meetings with vavide opportunitie
are information ann a regular basisnity Directory reg
nity information uncil is displayed w
Administration Be Crossing Theat
ke Community Ectrategic Plans
ate in the NSW Ruursary Scheme
to facilitate a yeavent
to apply for fundate Youth Week a
e Shire Snapshot
to assist and supNarrabri Shire
Plan
various plication to nd projects of
rious communityes for service nd professional
gularly updated
generated and where applicable
Building, Tourism,re and on Counci
conomic
ural Doctors
arly International
ing for Youth activities
Competition
port Seniors Wee
15/16 ResManMan
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ponsible nager
201Bud
nager
nomic velopment nager
Ope
nomic velopment nager
Ope
nomic velopment nager
Ope
nomic velopment nager
Ope
nomic velopment nager
Ope
nomic velopment nager
Ope
nomic velopment nager
Ope
nomic velopment nager
Ope
nomic velopment
Ope
5/16 dget
Per
cleagui
erational Comsupcomsha
erational
erational
erational Sucund
erational ImpmoShi
erational Coupareng
erational Pro
erational Procom
erational Cel
Page | 61
rformance Indica
ar expectations aidelines to Counc
mmunity Groups pported by Councmmunity informaared
ccessfully facilitatdertaking of the C
proved medical sore practitioners i
re uncil to actively prticipation, involvgagement of womovide opportuniti
ovide opportunitymmunity involvem
ebrate older peo
ator TD
nd cil Officers
are cil and
ation is
O
O
O
ted the CEDSP
3
ervices and n Narrabri
O
promote the vement and men
O
es for youth O
y for ment
O
ople O
Target Date
Ongoing
Ongoing
Ongoing
30/06/16
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Strategie
LA4.6 Ceacknowleachievemcommun
LA4.7 Encommunrange of opportunengage wCouncil
LA4.8 PrePromote
Narrabri Sh
es
elebrate and edge
ments of the nity
nsure that the nity has a
nities to with the
epare and e Council
hire Council 2015 –
Actions
LA4.5.7 Review S
LA4.5.8 Engage
LA4.6.1 Carry oucelebrate and accommunity
LA4.6.2 Annual v
LA4.6.3 Annual N
LA4.7.1 Review Cto ensure it remaconsultation reqLA4.7.2 Conveneof the Council LA4.7.3 Councillcommunity foru
‐ Chambe‐ Crime Pr‐ Medical
LA4.8.1 Distributand meeting dat
2016 Operational P
Social Plan 2010-2
with community
ut Civic ceremoniecknowledge achie
volunteer celebra
NAIDOC Week ce
Community Engaains relevant to C
quirements e and/or support
ors and/or officeums including: ers of Commercerevention Taskforce te and advertise btes
Plan
2015
groups
es and Functionsevements of the
ation held
elebration held
agement StrategyCouncil’s
s355 Committee
rs attend
business papers
15/16 ResManMan
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ponsible nager
201Bud
nager nomic
velopment nager
Ope
nomic velopment nager
Ope
ector porate vices / nomic
velopment nager
Ope
ector porate vices
Ope
ector porate vices
Ope
neral nager
Ope
neral nager
Ope
neral nager
Ope
neral nager
Ope
5/16 dget
Per
erational Socupd
erational Me
erational Courec
erational Courec
erational Invcom
erational Ann
erational Regrep
erational Regrep
erational Profor
Page | 62
rformance Indica
cial plan revieweddated
etings attended
uncil to acknowleognise the work
uncil to encouragognise the work
olvement of indigmmunity
nual review comp
gular meetings arported to Councilgular attendance ported to Council
ovide easy access total community
ator TD
d and 3
O
edge and of volunteers
O
ge and of volunteers
O
genous O
pleted O
re held and O
at meetings O
to Council y
O
Target Date
30/06/16
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Strategie meeting LA4.9 Procomprehaccessibrelevant services
LA4.10 Pquality incustomeLA4.11 Ecommunkept infoweb baseLA4.12 Dimplemeand PromProgramCrossing
Narrabri Sh
es
s
ovide quality, hensive, le and customer
Provide nformation to
ers Ensure the nity can be ormed via ed media
Develop and ent Marketing motions
m at The g Theatre
hire Council 2015 –
Actions
LA4.9.1 Maintainmonitors enquir
LA4.9.2 Underta
LA4.9.3 Provide staff and adopt a
LA4.9.4 Acknowreceipt of correspublic. 14 day responsegeneral correspoAdhere to CustoLA4.10.1 Develocommonly askeddissemination toLA4.11.1 Reviewthird party provioperates efficien
LA4.12.1 Implemfollowing ways: activities and prLA4.12.2 Promotlocal, regional an
LA4.12.3 ParticipEvents Expo
2016 Operational P
n a Customer Reqries and response
ke bookings for c
Customer servicea "How can we he
ledgement letterspondence receiv
e time set for staffondence
omer Service Policop and maintain ad questions and ao customer inquir
w and maintain thider to ensure Contly
ment the MarketinDevelop annual pomote te program thround state media
pate in the Austra
Plan
quest System thate times
council facilities
e training to all elp?" attitude
rs sent on day on ved from the
f to reply to all
cy a suite of answers for ries e contract with t
ouncil’s web serve
ng Plan in the program of
ugh advertising in
alian Business
15/16 ResMan
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ponsible nager
201Bud
ector porate vices
Ope
ector porate vices
Ope
ector porate vices
Ope
ector porate vices
Ope
ector porate vices
Ope
nomic velopment nager
Ope
Crossing atre Venue
nager
Ope
Crossing atre Venue
nager
Ope
Crossing atre Venue
Ope
5/16 dget
Per
erational
Impres
erational Min
erational PerfrieAll Ser
erational Comenq
erational AnnAll Ser
erational On
erational MaPro
erational
erational
Page | 63
rformance Indica
provement in quaponse times to q
nimal complaints
rception that Couendly and helpful
staff adhere to Curvice Policy mmunity Satisfacquiries
nual review compstaff adhere to Cu
rvice Policy going and as req
rketing and Promogram developed
ator TD
ality and ueries
O
O
uncil staff are
ustomer
O
ction with O
pleted ustomer
3
uired O
motions d and utilised
O
O
O
Target Date
Ongoing
Ongoing
Ongoing
Ongoing
30/06/16
Ongoing
Ongoing
Ongoing
Ongoing
Strategie
LA4.13 Inof Councand webservices
LA4.15 Cdate infoavailableregion reconditio
Narrabri Sh
es
ncreased use cil website
b based
Clear & up to ormation is e across the egarding road ns & closures
hire Council 2015 –
Actions
LA4.12.4 Promotto regional tourivenue LA4.12.5 Promotto the Weddings
LA4.12.6 Promotto the Meetings
LA4.12.7 Promotwith an Annual M
LA4.13.1 Recogna powerful tool iworldwide regarservices, programLA4.13.2 Continregionally throutelevision advertLA4.15.1 Liaise wto develop road
2016 Operational P
te the use of The ing shows and as
te the use of The s and Special Occ
te the use of The and Conference
te the use of The Membership Sub
nise and utilise Coin disseminating rding the commums and projectsue to publicise evgh print, digital, tising
with RMS & neigh status communi
Plan
Crossing Theatres a performance
Crossing Theatrecasions Market
Crossing TheatreMarket
Crossing Theatrebscription Program
ouncil's website ainformation
unity and Council
vents locally and radio and
hbouring Councilscation system
15/16 ResManMan
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* The TheMan
as
l
* EconDevMan
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ponsible nager
201Bud
nager Crossing
atre Venue nager
Ope
Crossing atre Venue
nager
Ope
Crossing atre Venue
nager
Ope
Crossing atre Venue
nager
Ope
nomic velopment nager
Ope
nomic velopment nager
Ope
ector ineering
vices
Ope
5/16 dget
Per
erational
erational
erational
erational
erational Weaccindinfoabocoupro
erational
erational Sys
Page | 64
rformance Indica
ebsite is current acessed regularly bdependently sourormation to theirout the communiuncil services, proojects stem is implemen
ator TD
O
O
O
O
nd is by people cing questions
ity and ograms and
O
O
nted O
Target Date
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing