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Natick Public SchoolsTechnology UpdateSeptember 11, 2006
Dennis Roche, CISA
Director of Technology
Technology Update 2006 -2007
• Technology Vision
• Summer 2006 Update
• Updated Technology Plan
• Challenges & Goals
Technology Vision
• Implement best of breed solutions from K-12, higher education and the business world.
• Create an open environment that embraces multiple platforms and multiple clients.
• Allow use of personal computing devices and in safe and secure fashion.
Technology Department Mission
• Establish and maintain a reliable and secure technology infrastructure.
• Provide technical support and on-going training to all faculty and staff.
• Manage third party technology vendors and service providers.
• Collaborate with faculty, staff and administrators on new technologies.
Summer 2006 Update
• New Technology Staff– Steve McGrath, Help Desk Manager– LaKisha Wilson, Technician– Chris Kiepert, Web & Data Base Administrator
• Open Positions– Technical Support Specialist– Network Administrator
New On-Line Resources
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First Class
• Rebuilt a server with internal hardware redundancy (Hardware level RAID) to maximize uptime.
• Upgraded First Class Server Software to current release.
• Ran Repair Utilities on First Class Data Base.• Conferences within First Class re-organized.• New SPAM filter implemented.
Backend Server Work & Computer Room
• All servers relocated main computer room at Natick High School.
• All MAC servers upgraded to newest version of Operating System.
• New storage, backup and fiber switches purchased and installed. New faculty currently on new storage solution.
• New dedicated electrical service installed and protected by electrical generator.
Elementary Software
• Re-installed 500 elementary computers with a standard suite of software.
• MicroSoft Office now available to all faculty.
• Students have access to Appleworks, Inspiration, Kid Pix, Neighborhood Map Machines, Sammy’s Science House and the Internet.
Business & Science Departments
• Business Lab A107 cabled and added to network.
• Cabling for managed wired access points completed in the S wing. Access points to be configured and piloted later in the school year.
• Licenses for Microsoft Windows XP and Office 2003 purchased for student use.
Nurses Upgrade
• Phased out Citrix Server based solution which was only required to provide a Windows application to MAC clients.
• Replaced all Nurses machines with PCs which greatly decreased login time and minimize printing issues.
• Worked with Town IT Department on upgrading SNAP Data Base and providing access.
Technology PlanYear 1 - FY06
Project Original
Estimate Actual Status
Rebuild Network Servers & Domain75,000 105,444 In Process
MS Office Tools 33,000 0 Complete
NHS Business & Science Labs 28,000 20,189 Complete
Wiring Closets 46,000 0 Deferred
Email System SPAM Filter 0 4,721 Complete
Anti-Spyware & Policy based Content Filter 0 16,208 Evaluating
Funding Summary
Beginning Balance 10,800
Town Meeting Funding 182,000
Total 192,800 146,562
Balance 46,238
Steps to Rebuild Network Servers & Domain
1. Production Environment
2. New Storage & Backup Infrastructure
3. Domain Controller Replacement
4. Windows & MAC Integration
Production EnvironmentStep 1
• By end of 2005 - 2006 School Year, 36 MAC OSX and 11 Windows Servers centralized at Natick High School.
• Rebuilt and repurposed 6 existing servers to retired 6 of the oldest servers.
• Additional memory and internal hard drives purchased to sustain existing environment until data migration conducted.
• Rebuilt 2 Servers for DNS.
• All MAC OSX servers upgraded to latest version of MAC OSX (10.4.7) to ease migration process and secure backup of directory information.
• Production environment currently consists of 18 MAC OSX and 7 Windows Servers.
New Storage and Backup Infrastructure
Step 2• Purchased and installed new storage, backup library and
fiber optic switches.
• (9) existing servers rebuilt & repurposed to serve as file servers to storage arrays. Additional servers to be rebuilt as we migrate. Each server can manage 100-150 active connections.
• Purchased and installed fiber optic cards in all servers for optimum access to storage arrays.
• New faculty added to new storage system this school year.
Domain Controller ReplacementStep 3
• Purchased (2) additional MAC servers to continue testing without impacting production.
• Conducted tests of rebuilding new domain controller from scratch.
• Purchased block of phone and on-site support consulting time with Apple to verify approach and minimize disruption.
Windows & MAC IntegrationStep 4
• An Active Directory environment is our long term goal to achieve seamless integration of MAC and Windows clients.
• A second migration will be required to achieve this goal after completion of the current migration.
Technology PlanYear 2 - FY07
ProjectOriginal
Estimate
Revised
Estimate
Rebuild Network Servers & Domain - Step 30 50,000
Wiring Closets 50,000 50,000
Website Development 50,000 25,000
Student Information System 150,000 200,000
Equipment Replacement 100,000 50,000
Automated Communication System 20,200 25,000
Total 370,200 400,000
Technology PlanYear 3 - FY08
ProjectOriginal
Estimate
Revised
Estimate
Rebuild Network Servers & Domain - Step 40 50,000
Wiring Closets 0 50,000
Classroom Technologies 100,000 100,000
Equipment Replacement 200,000 200,000
Total 300,000 400,000
Challenges for 2006 - 2007
• Nurses Upgrade & Science Department Wireless Pilot delayed due to Network Administrator departure.
• Printing at Elementary Schools limited.• Can’t add new Lilja faculty to network due MAC
Manager Data Base Issue. • Email problem with SPAM filter and Comcast
blacklisting us.• Login issues at Wilson Middle School - Discovered loose
connections on a stack of switches in a wiring closet.
Current High Priority Issues
• Fifth and Sixth graders not able to access home directories.
• Pending Patron Upload to Library Circulation Systems delaying book circulation.
• Java Programming class - students unable to run compiled applications.
Summary of Goals for 2006 - 2007
• Complete data migration to new storage device, rebuild servers and domain controller.
• Separate Website from First Class and redesign district level and school level sites.
• Upgrade wiring closets based on priority and need.• Complete due diligence on SIS system and
implement best solution. • Implement emergency notification system.• Pilot interactive white board solution.