National Agriculture Emergency National Agriculture Emergency Management SystemManagement System

Osama El-LissyOsama El-Lissy

April 2004 April 2004 April 2004 April 2004

An Action Learning ProjectAn Action Learning Project An Action Learning ProjectAn Action Learning Project

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

Briefing Sequence…Briefing Sequence…

National Agriculture Management SystemNational Agriculture Management System

► ► BackgroundBackground► ► BackgroundBackground

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

► ► Approach & MethodologyApproach & Methodology► ► Approach & MethodologyApproach & Methodology

► ► Solutions & DeliverablesSolutions & Deliverables► ► Solutions & DeliverablesSolutions & Deliverables

► ► Discussion (Learning Experience) Discussion (Learning Experience) ► ► Discussion (Learning Experience) Discussion (Learning Experience)

► ► Questions Questions ► ► Questions Questions

BackgroundBackground

► ► Homeland Security Presidential Directive - 5Homeland Security Presidential Directive - 5► ► Homeland Security Presidential Directive - 5Homeland Security Presidential Directive - 5National Incident Management System (NIMS)National Incident Management System (NIMS)

““All Federal Agencies”All Federal Agencies”National Incident Management System (NIMS)National Incident Management System (NIMS)

““All Federal Agencies”All Federal Agencies”

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

► ► Homeland Security Presidential Directive - 9Homeland Security Presidential Directive - 9► ► Homeland Security Presidential Directive - 9Homeland Security Presidential Directive - 9

Develop Comprehensive Incident Management PlansDevelop Comprehensive Incident Management Plans““United States Department of Agriculture”United States Department of Agriculture”

Develop Comprehensive Incident Management PlansDevelop Comprehensive Incident Management Plans““United States Department of Agriculture”United States Department of Agriculture”

National Agriculture Management SystemNational Agriculture Management System

BackgroundBackground

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

► ► Secretary Veneman’s Memorandum 1800-1Secretary Veneman’s Memorandum 1800-1► ► Secretary Veneman’s Memorandum 1800-1Secretary Veneman’s Memorandum 1800-1

Incident Command System (ICS)Incident Command System (ICS)

National Agriculture Management SystemNational Agriculture Management System

► ► Plant Protection & Quarantine (PPQ)Plant Protection & Quarantine (PPQ)► ► Plant Protection & Quarantine (PPQ)Plant Protection & Quarantine (PPQ)

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

BackgroundBackground

Protecting American agriculture and natural resources from the risks associated with the entry, establishment, or spread of harmful plant pests and diseases

Protecting American agriculture and natural resources from the risks associated with the entry, establishment, or spread of harmful plant pests and diseases

National Agriculture Management SystemNational Agriculture Management System

► ► Pest and Disease Pathways:Pest and Disease Pathways:► ► Pest and Disease Pathways:Pest and Disease Pathways:

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

BackgroundBackground

National Agriculture Management SystemNational Agriculture Management System

2. Intentional2. Intentional

a. Natural Movement

b. Accidental Introduction

a. Bioterrorism

1. Unintentional1. Unintentional

► ► Plant Protection & Quarantine (PPQ)Plant Protection & Quarantine (PPQ)► ► Plant Protection & Quarantine (PPQ)Plant Protection & Quarantine (PPQ)

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

BackgroundBackground

Regardless of the pathways, PPQ must maximize its posture in preparing for, responding to, and recovering from pest and disease outbreaks in the most effective and efficient manner.

Regardless of the pathways, PPQ must maximize its posture in preparing for, responding to, and recovering from pest and disease outbreaks in the most effective and efficient manner.

National Agriculture Management SystemNational Agriculture Management System

► ► Action Learning FrameworkAction Learning Framework► ► Action Learning FrameworkAction Learning Framework

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

Approach & MethodologyApproach & Methodology

1. Defining & Redefining Problem2. Forming Action Learning Group3. Questioning, Listening, and Reflecting4. Learn how to Learn5. Acting on the Problem6. Action Learning Coach

1. Defining & Redefining Problem2. Forming Action Learning Group3. Questioning, Listening, and Reflecting4. Learn how to Learn5. Acting on the Problem6. Action Learning Coach

National Agriculture Management SystemNational Agriculture Management System

Marquardt Model:

► ► Action Learning FrameworkAction Learning Framework► ► Action Learning FrameworkAction Learning Framework

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

Approach & MethodologyApproach & Methodology

National Agriculture Management SystemNational Agriculture Management System

1. Defining & Redefining Problem1. Defining & Redefining Problem

2. Forming Action Learning Group2. Forming Action Learning Group

3. Questioning, Listening, and Reflecting3. Questioning, Listening, and Reflecting

4. Learn How to Learn4. Learn How to Learn

5. Acting on the Problem5. Acting on the Problem

6. Action Learning Coach6. Action Learning Coach

► ► Action Learning FrameworkAction Learning Framework► ► Action Learning FrameworkAction Learning Framework

Approach & MethodologyApproach & Methodology

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management SystemNational Agriculture Management System

1. Defining & Redefining Problem1. Defining & Redefining Problem

2. Forming Action Learning Group2. Forming Action Learning Group

3. Questioning, Listening, and Reflecting3. Questioning, Listening, and Reflecting

4. Learn How to Learn4. Learn How to Learn

5. Acting on the Problem5. Acting on the Problem

6. Action Learning Coach6. Action Learning Coach

How might USDA-PPQ respond to plant How might USDA-PPQ respond to plant pest outbreaks – naturally occurring or pest outbreaks – naturally occurring or intentionally introduced (bio-terrorism) intentionally introduced (bio-terrorism) – in the most effective and efficient – in the most effective and efficient manner? manner?

• Core Issues: - Technical- Legal- Funding & Resources- Communication- Pathways

► ► Action Learning FrameworkAction Learning Framework► ► Action Learning FrameworkAction Learning Framework

Approach & MethodologyApproach & Methodology

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management SystemNational Agriculture Management System

1. Defining & Redefining Problem1. Defining & Redefining Problem

2. Forming Action Learning Group2. Forming Action Learning Group

3. Questioning, Listening, and Reflecting3. Questioning, Listening, and Reflecting

4. Learn How to Learn4. Learn How to Learn

5. Acting on the Problem5. Acting on the Problem

6. Action Learning Coach6. Action Learning Coach

How might USDA-PPQ respond to plant How might USDA-PPQ respond to plant pest outbreaks – naturally occurring or pest outbreaks – naturally occurring or intentionally introduced (bio-terrorism) intentionally introduced (bio-terrorism) – in the most effective and efficient – in the most effective and efficient manner? manner?

• Ramifications & Consequences: - Devastating impact on U.S. Ag. economy- Loss of nation’s supply of food & fiber- Negative impact on trade & commerce- Increased dependency on imports

► ► Action Learning FrameworkAction Learning Framework► ► Action Learning FrameworkAction Learning Framework

Approach & MethodologyApproach & Methodology

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management SystemNational Agriculture Management System

1. Defining & Redefining Problem1. Defining & Redefining Problem

2. Forming Action Learning Group2. Forming Action Learning Group

3. Questioning, Listening, and Reflecting3. Questioning, Listening, and Reflecting

4. Learn How to Learn4. Learn How to Learn

5. Acting on the problem5. Acting on the problem

6. Action Learning Coach6. Action Learning Coach

Mike Stefan Emergency Program Susan Ellis National Staff OfficerJoel Floyd Emergency PreparednessLynn Goldner P. PathologistTimothy McNary Western RegionStephen Poe Entomologist John Stewart Eastern Region Osama El-Lissy Primary Coach

Mike Stefan Emergency Program Susan Ellis National Staff OfficerJoel Floyd Emergency PreparednessLynn Goldner P. PathologistTimothy McNary Western RegionStephen Poe Entomologist John Stewart Eastern Region Osama El-Lissy Primary Coach

Primary Team:

► ► Action Learning FrameworkAction Learning Framework► ► Action Learning FrameworkAction Learning Framework

Approach & MethodologyApproach & Methodology

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management SystemNational Agriculture Management System

1. Defining & Redefining Problem1. Defining & Redefining Problem

2. Forming Action Learning Group2. Forming Action Learning Group

3. Questioning, Listening, and Reflecting3. Questioning, Listening, and Reflecting

4. Learn How to Learn4. Learn How to Learn

5. Acting on the Problem5. Acting on the Problem

6. Action Learning Coach6. Action Learning Coach

► Office of General Council (OGC)► Quarantine Regulations Division (QRD)► Policy Develop. & Business Services (PDBS)► Agriculture Research Service (ARS)► Center for Plant Health Science & Technology (CPHST)► Cooperative State Research, Education, and Extension Service (SCREES)

► Office of General Council (OGC)► Quarantine Regulations Division (QRD)► Policy Develop. & Business Services (PDBS)► Agriculture Research Service (ARS)► Center for Plant Health Science & Technology (CPHST)► Cooperative State Research, Education, and Extension Service (SCREES)

Other Resources:

► ► Action Learning FrameworkAction Learning Framework► ► Action Learning FrameworkAction Learning Framework

Approach & MethodologyApproach & Methodology

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management SystemNational Agriculture Management System

1. Defining & Redefining Problem1. Defining & Redefining Problem

2. Forming Action Learning Group2. Forming Action Learning Group

3. Questioning, Listening, and Reflecting3. Questioning, Listening, and Reflecting

4. Learn How to Learn4. Learn How to Learn

5. Acting on the Problem5. Acting on the Problem

6. Action Learning Coach6. Action Learning Coach

Major Stakeholders:

► State departments of agriculture► National Plant Board► Industry

► State departments of agriculture► National Plant Board► Industry

► ► Action Learning FrameworkAction Learning Framework► ► Action Learning FrameworkAction Learning Framework

Approach & MethodologyApproach & Methodology

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management SystemNational Agriculture Management System

1. Defining & Redefining Problem1. Defining & Redefining Problem

2. Forming Action Learning Group2. Forming Action Learning Group

3. Questioning, Listening, and Reflecting3. Questioning, Listening, and Reflecting

4. Learn How to Learn4. Learn How to Learn

5. Acting on the Problem5. Acting on the Problem

6. Acting Learning Coach6. Acting Learning Coach

Team Norms:

► Biweekly Meetings► Meeting occurred when five or more present► Out of state members participated via video► Dialogue was earnest, but with empathy &

respect► Active listening► All team members are accountable► Confidentiality

► Biweekly Meetings► Meeting occurred when five or more present► Out of state members participated via video► Dialogue was earnest, but with empathy &

respect► Active listening► All team members are accountable► Confidentiality

► ► Action Learning FrameworkAction Learning Framework► ► Action Learning FrameworkAction Learning Framework

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

Approach & MethodologyApproach & Methodology

National Agriculture Management SystemNational Agriculture Management System

1. Defining & Redefining Problem1. Defining & Redefining Problem

2. Forming Action Learning Group2. Forming Action Learning Group

3. Questioning, Listening, and Reflecting3. Questioning, Listening, and Reflecting

4. Learn How to Learn4. Learn How to Learn

5. Acting on the Problem5. Acting on the Problem

6. Action Learning Coach6. Action Learning Coach

What is PPQ seeking to accomplish? What is PPQ seeking to accomplish? What is stopping PPQ from accomplishing it? What is stopping PPQ from accomplishing it? What can PPQ do about it? What can PPQ do about it? What are we (AL team) trying to achieve? What are we (AL team) trying to achieve? Why is it important? Why is it important? Who can get the solution implemented? Who can get the solution implemented? What happens if solutions were not implemented? What happens if solutions were not implemented?

Initial Questions:

► ► Action Learning FrameworkAction Learning Framework► ► Action Learning FrameworkAction Learning Framework

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

Approach & MethodologyApproach & Methodology

National Agriculture Management SystemNational Agriculture Management System

1. Defining & Redefining Problem1. Defining & Redefining Problem

2. Forming Action Learning Group2. Forming Action Learning Group

3. Questioning, Listening, and Reflecting3. Questioning, Listening, and Reflecting

4. Learn How to Learn4. Learn How to Learn

5. Acting on the Problem5. Acting on the Problem

6. Action Learning Coach6. Action Learning Coach

Is organization structure attuned to the task we Is organization structure attuned to the task we are assigned? are assigned? Do we have the appropriate technology? Do we have the appropriate technology? Do we have the right philosophy, vision, and Do we have the right philosophy, vision, and values? values? Do we have the right work environment? Do we have the right work environment? What are the relevant external and internal What are the relevant external and internal issues that impact this mission? issues that impact this mission? Do we have the needed coalitions, stakeholders, Do we have the needed coalitions, stakeholders, agenda, and power base? agenda, and power base? Are the needs of the organization and people Are the needs of the organization and people aligned? aligned?

Additional Questions (Boleman & Deal):

► ► Action Learning FrameworkAction Learning Framework► ► Action Learning FrameworkAction Learning Framework

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

Approach & MethodologyApproach & Methodology

National Agriculture Management SystemNational Agriculture Management System

1. Defining & Redefining Problem1. Defining & Redefining Problem

2. Forming Action Learning Group2. Forming Action Learning Group

3. Questioning, Listening, and Reflecting3. Questioning, Listening, and Reflecting

4. Learn How to Learn4. Learn How to Learn

5. Acting on the Problem5. Acting on the Problem

6. Action Learning Coach6. Action Learning Coach

Are the needs of the organization and people Are the needs of the organization and people aligned? aligned? Do we have the right mix of people, talents, Do we have the right mix of people, talents, and experiences to achieve our goals – and experiences to achieve our goals – the agency’s goal? the agency’s goal? Do we have the right resources? Do we have the right resources? Do we have the right organization – Do we have the right organization – one that is conducive to results and outcome?one that is conducive to results and outcome?

Additional Questions (Boleman & Deal):

► ► Action Learning FrameworkAction Learning Framework► ► Action Learning FrameworkAction Learning Framework

Approach & MethodologyApproach & Methodology

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management SystemNational Agriculture Management System

1. Defining & Redefining Problem1. Defining & Redefining Problem

2. Forming Action Learning Group2. Forming Action Learning Group

3. Questioning, Listening, and Reflecting3. Questioning, Listening, and Reflecting

4. Learn How to Learn4. Learn How to Learn

5. Acting on the Problem5. Acting on the Problem

6. Acti0n Learning Coach6. Acti0n Learning Coach

Summary:

Technical, logistical, organizational, legal, Technical, logistical, organizational, legal, financial, political, cultural, human resources, financial, political, cultural, human resources, and internal and external environmental and internal and external environmental issues. issues.

Listening

Reflecting

Questioning

► ► Action Learning FrameworkAction Learning Framework► ► Action Learning FrameworkAction Learning Framework

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

Approach & MethodologyApproach & Methodology

National Agriculture Management SystemNational Agriculture Management System

1. Defining & Redefining Problem1. Defining & Redefining Problem

2. Forming Action Learning Group2. Forming Action Learning Group

3. Questioning, Listening, and Reflecting3. Questioning, Listening, and Reflecting

4. Learn How to Learn4. Learn How to Learn

5. Acting on the Problem5. Acting on the Problem

6. Acting on the Problem6. Acting on the Problem

1.1. Critical reflection became one of the most Critical reflection became one of the most important team norms.important team norms.

2.2. Inquiry and questioning, openness, Inquiry and questioning, openness, willingness to yield to others, empathy, willingness to yield to others, empathy, active listening, courage and frankness, active listening, courage and frankness, common courtesy, and common sense.common courtesy, and common sense.

3.3. Safe environmentSafe environment

► ► Action Learning FrameworkAction Learning Framework► ► Action Learning FrameworkAction Learning Framework

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

Approach & MethodologyApproach & Methodology

National Agriculture Management SystemNational Agriculture Management System

1. Defining & Redefining Problem1. Defining & Redefining Problem

2. Forming Action Learning Group2. Forming Action Learning Group

3. Questioning, Listening, and Reflecting3. Questioning, Listening, and Reflecting

4. Learn How to Learn4. Learn How to Learn

5. Acting on the Problem5. Acting on the Problem

6. Action Learning Coach6. Action Learning Coach

1.1. Team realizes the serious nature of the Team realizes the serious nature of the problem problem

2.2. Expectation of actionable planExpectation of actionable plan3.3. Team will be involved in implementationTeam will be involved in implementation4.4. Accountability and responsibilityAccountability and responsibility5.5. Sense of authorship Sense of authorship

► ► Action Learning FrameworkAction Learning Framework► ► Action Learning FrameworkAction Learning Framework

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

Approach & MethodologyApproach & Methodology

National Agriculture Management SystemNational Agriculture Management System

1. Defining & Redefining Problem1. Defining & Redefining Problem

2. Forming Action Learning Group2. Forming Action Learning Group

3. Questioning, Listening, and Reflecting3. Questioning, Listening, and Reflecting

4. Learn How to Learn4. Learn How to Learn

5. Acting on the Problem5. Acting on the Problem

6. Action Learning Coach6. Action Learning Coach

Lawlor (1991): the facilitator’s role “not to teach but to create an atmosphere wherein the members can learn for and from themselves, to develop confidence in themselves, to reflect and develop new ideas.”

► ► Action Learning FrameworkAction Learning Framework► ► Action Learning FrameworkAction Learning Framework

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

Approach & MethodologyApproach & Methodology

National Agriculture Management SystemNational Agriculture Management System

1. Defining & Redefining Problem1. Defining & Redefining Problem

2. Forming Action Learning Group2. Forming Action Learning Group

3. Questioning, Listening, and Reflecting3. Questioning, Listening, and Reflecting

4. Learn How to Learn4. Learn How to Learn

5. Acting on the Problem5. Acting on the Problem

6. Action Learning Coach6. Action Learning Coach

Marquardt’s facilitator model: active listening; understanding the group process; ability to provide feedback; willingness to sparingly confront; good judgment; tolerance to ambiguity; openness and frankness; patience; empathy; timely intervention; eager to learn; keep track of what is being learned; share one’s feelings; and reframe questions and perspectives.

1. Standards for Plant Health Emergency Management System

1. Standards for Plant Health Emergency Management System

3. ICS Training Programs3. ICS Training Programs

2. PPQ – ICS Guidelines2. PPQ – ICS Guidelines

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

Solutions & DeliverablesSolutions & Deliverables

National Agriculture Management SystemNational Agriculture Management System

Solutions & DeliverablesSolutions & Deliverables

1. Standards for Plant Health Emergency Management System

1. Standards for Plant Health Emergency Management System

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management SystemNational Agriculture Management System

1. Emergency Management 1. Emergency Management PlansPlans

2. Written Agreements2. Written Agreements3. Authorities and Policies3. Authorities and Policies4. Surveillance4. Surveillance5. Communication5. Communication6. Training and Education6. Training and Education7. Funding7. Funding

Solutions & DeliverablesSolutions & Deliverables

1. Standards for Plant Health Emergency Management System

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management SystemNational Agriculture Management System

2. PPQ – ICS Guidelines2. PPQ – ICS Guidelines

1. Adopted based on the National Incident Management System (NIMS) requirements

2. Provide a general description of the overall organizational structure used in responding to emergencies

3. Define the functions, roles, and responsibilities of each position, entity, and facility

Solutions & DeliverablesSolutions & Deliverables

1. Standards for Plant Health Emergency Management System

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management SystemNational Agriculture Management System

2. PPQ – ICS Guidelines

3. ICS Training Programs3. ICS Training Programs

Course Work UsedCourse Work Used

1. Legal Basis for Public Administration

2. Human Resources Management

3. Organization Diagnosis and Change

4. Program Analysis and Evaluation

5. Politics, Policy Making, and Public Administration

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management SystemNational Agriculture Management System

Discussion (Learning Experience)Discussion (Learning Experience)

1. Struggle

2. Reflection

3. Collective Genius

4. Confidence & Fulfillment

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

National Agriculture Management SystemNational Agriculture Management System

ProtectingProtectingAmerican AgricultureAmerican Agriculture

ProtectingProtectingAmerican AgricultureAmerican Agriculture

Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

ThanksThanksThanksThanksQuestionsQuestionsQuestionsQuestions

An Action Learning ProjectAn Action Learning Project An Action Learning ProjectAn Action Learning Project

National Agriculture Emergency National Agriculture Emergency Management SystemManagement System