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OFFICE DATA PROCESSING NQF LEVEL 3

(3061023)

7 March 2019 (X-Paper) 09:00–12:00

This question paper consists of 19 pages.

NATIONAL CERTIFICATE (VOCATIONAL)

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OFFICE DATA PROCESSING LEVEL 3

TIME: 3 hours (keying-in and processing time)

ADDITIONAL: ½ hour (printing)

MARKS: 300

DATA PROCESSING ALLOCATED

TIME MARKS

QUESTION 1 Timed accuracy test 10 min 20

QUESTION 2 Word processing: mail merge 45 min 68

QUESTION 3 Word processing: processing functions

25 min 52

QUESTION 4 Presentations 35 min 60

QUESTION 5 Spreadsheets 30 min 50

QUESTION 6 Information and communication using Internet Explorer

15 min 20

QUESTION 7 Basic concepts of computers File management

20 min 30

TOTAL 3 hours (30 minutes extra

for printing)

300

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TIME: 3 HOURS

MARKS: 300

CANDIDATES HAVE 15 MINUTES TO READ THE INSTRUCTIONS BEFORE COMMENCING THE ACTUAL EXAMINATION.

INSTRUCTIONS AND INFORMATION: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

Answer ALL the questions. Read ALL the questions carefully. Number the answers according to the numbering system used in this question paper. ALL questions must be done on the computer with the aid of Microsoft Office Suite. ALL PRINTOUTS must be numbered with both the EXAMINATION NUMBER and the QUESTION NUMBER as instructed for each PRINTOUT. PRINTOUTS with handwritten EXAMINATION NUMBERS are NOT acceptable unless signed by the invigilator to endorse the fact that it is the candidate's own work. The fonts Arial, Courier New or Times New Roman size 12 will be accepted. ONE font type must be used throughout the entire question paper, except where instructed otherwise. Candidates must retrieve and use the various files loaded on the memory stick/flash disk/network drive (whichever one is used) to effect the various instruction for the applicable questions. The time allocated for answering the question paper is THREE hours. An additional THIRTY minutes may be allowed to a candidate for the printing of answers where a central printer is used in a venue. Printing may also be done during the three hours allocated to the processing of answers to prevent a printing queue after the examination. During the additional printing time candidates may only print answers. NO further keying in or editing may be done. It is recommended that additional invigilators who are knowledgeable about computers invigilate during the additional 30 minutes' printing time to ensure control. In the event of a power failure or a computer or printer breakdown the invigilator must make the necessary arrangements for the candidate to continue, and the actual time lost must be added once work is resumed.

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11. 12. 13. 14. 15. 16. 17. 18.

Each answer should be printed on a separate sheet of A4 paper and on one side of the paper only. PRINTOUTS must be placed in the EXAMINATION FOLDERS after printing. PRINTOUTS to be marked must be arranged in the same order as that of the questions in the examination paper (only ONE printout per question or subsection of a question may be handed in). At the end of the examination ALL PRINTOUTS must be placed in the student's EXAMINATION FOLDER and must be handed to the invigilator. This includes all PRINTOUTS on which errors occur and which should not be marked. NO PRINTOUTS whatsoever may be removed from the examination room or put into wastepaper bins. QUESTIONS 2–7 must be completed in the files provided in the STUDENT FILES FOLDER. After completing each question, it must be saved and printed and the PRINTOUT must be put in the EXAMINATION FOLDER. ALL work on the computer should be saved at regular intervals to prevent loss of work in the event of a power failure. NO additional time may be allowed for such lost work. It is the candidates' responsibility to protect their answers through regular saving. At the end of the examination session each candidate must hand in the PRINTOUTS as well as the memory stick/flash disk (or other storage device which may be used) with the saved answers (properly marked with the candidate's EXAMINATION NUMBER on the cover). If a network is used, the network manager must make a backup copy of all the candidates' work under supervision of the invigilator. (These memory sticks/flash disks and/or backup copies, for example CDs, must be handed to the examination section of that campus for safekeeping for one year in case enquiries should be made by the examiner/moderator/ superintendents of education and/or Umalusi.) The hard drive of the computer may not be used for the saving of documents in the event of other groups using the same venue being used during more than one sitting. The hard drives must be checked and cleared before the next group commences the examination session. NO candidate may print his/her work for another candidate, or make his/her memory stick/flash disk available to another or access other candidate's work on the network. Any attempt to access information from or transfer information to another candidate, in whatever manner, is a contravention of the examination rules and regulations and will be viewed in serious light. Spell check each completed question before printing. Marks are deducted for work that is not accurately typed.

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19.

PRINT SCREEN FUNCTION

Press the Print Screen button on the top row of the keyboard on the right-hand side of the F12 function key.

Minimise that screen and open the required answer sheet.

Place the cursor at the position where the answer must be inserted.

Press CTRL+V on the keyboard or click the Paste icon on the standard toolbar.

The print screen image/picture will appear in the position where the cursor was placed.

20. TIMED ACCURACY TEST (QUESTION 1)

Candidates are allowed to read through the timed accuracy test at least THREE minutes before the commencement of the examination.

ALL candidates perform the test together at the instruction of the invigilator.

The test must be done at the beginning of the examination.

A student arriving after the first 10 minutes will NOT be allowed to do QUESTION 1 and must start at QUESTION 2 onwards. NO PRINTOUT for QUESTION 1 will be accepted from this student.

On the expiration of the 10 minutes allowed for the timed accuracy test the invigilator will collect ALL tests and initial after the last keyed-in word on each page. The invigilator will retain the tests until the examination has been completed and will, in the presence of the candidates, place these tests into each candidate's EXAMINATION FOLDER.

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THE INFORMATION BELOW SERVES AS BACKGROUND AND MUST NOT BE TYPED AS PART OF THE EXAMINATION.

As an administrative clerk at an SCG tourism company you have to create and edit different documents using different applications such as MS Excel, MS PowerPoint, MS Word and the Internet to complete specific tasks.

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QUESTION 1: TIMED ACCURACY TEST

DOCUMENT: Timed accuracy test (Key in only once) LINE SPACING: 1.5 or 2 (double) PAPER: A4 portrait TIME ALLOCATION: 10 minutes MARKS: 20

FONT: Courier New 12 MARGINS: Left: 1”/2.54 cm Right: 1”/2.54 cm JUSTIFICATION: Left HYPHENATION: Off

INSTRUCTIONS 1.1 1.2 1.3 1.4

Insert your EXAMINATION NUMBER and the QUESTION NUMBER as a header against the left margin as follows: EXAMINATION NUMBER QUESTION 1 The minimum speed requirement is 30 words per minute. The test takes 10 minutes, which means candidates will start and stop at the instruction from the invigilator. Save the document as QUESTION 1.

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The Northern Cape (Afrikaans: Noord-Kaap; Tswana: Kapa Bokone) is the largest and

most sparsely populated province of South Africa. It was created in 1994 when the

Cape Province was split up. Its capital is Kimberley. It includes the Kalahari Gemsbok

National Park, part of the Kgalagadi Transfrontier Park, an international park shared

with Botswana. It also includes the Augrabies Falls and the diamond mining regions in

Kimberley and Alexander Bay. The Namaqualand region in the west is famous for its

Namaqualand daisies. The southern towns of De Aar and Colesberg, in the Great

Karoo, are major transport nodes between Johannesburg, Cape Town and Port

Elizabeth. In the northeast, Kuruman is known as a mission station and also for its

artesian spring, the Eye of Kuruman. The Orange River flows through the province,

forming the borders with the Free State in the southeast and with Namibia to the

northwest. The river is also used to irrigate the many vineyards in the arid region near

Upington.

Native speakers of Afrikaans comprise a higher percentage of the population in the

Northern Cape than in any other province. The Northern Cape's four official languages

are Afrikaans, Tswana, Xhosa, and English. Minorities speak the other official

languages of South Africa, and a few people speak indigenous languages such as

Nama and Khwe.

The provincial motto, "We go to a better life", is in the Nǀu language of the Khomani

people. It was given in 1997 by one of the language's last speakers, Ms. Elsie Vaalbooi

of Rietfontein, who has since died. It was South Africa's first officially registered motto

in a Khoisan language. Subsequently, South Africa's national motto, ǃKe e ǀxarra ǁke,

was derived from the extinct Northern Cape ǀXam language.

The Northern Cape was one of three provinces carved out of the Cape Province in

1994, the others being Western Cape to the south and Eastern Cape to the southeast.

Politically, it had been dominated since 1994 by the African National Congress (ANC).

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30 wpm

35 wpm

45 wpm

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ALL FILES MUST BE RETRIEVED FROM AND SAVED IN THE STUDENT FILES FOLDER ON YOUR FLASH DISK OR NETWORK DRIVE.

QUESTION 2: MS WORD, MAIL FUNCTION Use the mail merge function to carry out the following tasks: QUESTION 2A 2.1 Create a data source file using the information below. (15)

NAME SURNAME ADDRESS CODE CELL HOME

Carlo Speelman 15 Uys Street UITENHAGE

6229 073 555 6666 041 995 2323

Anam Toto 34 Charles Street PRETORIA

0017 084 665 7789 012 851 6541

Gabriel Louw 13 Church Street GRAAFF-REINET

6280 061 546 8795 049 891 0250

2.2 Insert your EXAMINATION NUMBER and QUESTION 2A as the file name of

the data source if MS Access is used or as a header if MS Word is used.

(1) 2.3 Save the data source file as QUESTION 2A and print. (1) QUESTION 2B 2.4 Create the following main document/primary document using Baskerville Old

Face 12 pt in single-line spacing unless otherwise indicated:

(14)

SURNAME: <<SURNAME>> NAME: <<NAME>>

ADDRESS: <<ADDRESS>>

<< CODE>>

CONTACT NUMBERS: <<CELL>> <<HOME>>

Attractions Number of people

Cost per Person(R)

The Big Hole Open mine situated outside Kimberley in Northern Cape

20 45

Namaqualand Situated along the West Coast of South Africa

25 150

Boesmansgat sinkhole Found on the beautiful Mount Carmel Farm about 55 km south of Kuruman

20 55

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The Eye of Kuruman Natural spring found in the heart of the town

30 65

Wonderwerk Cave Means miracle in Afrikaans language

20 60

The Red Dune Route Covers area starting north of Upington to Namibian border

25 25

Sakkie se Arkie Operating on the majestic and peaceful Orange River, this breathtaking sunset cruise takes about 2 hours

30 300

Verneukpan Wide-spread dry salt pan south of Kenhardt in Northern Cape

25 100

Aristea shipwreck Old trawler owned by I&J which served as a minesweeper during World War II

15 130

Skilpad Wildflower Nature Reserve 1000 ha reserve annually displaying wild flowers in Namaqualand from August to October

25 70

2.4.1 Insert your EXAMINATION NUMBER and QUESTION NUMBER

as a header left as follows: EXAMINATION NUMBER QUESTION 2B

(2) 2.4.2 Change the all margins to 1.27 cm/1”. (2) 2.4.3 Merge the first and the last row of the table. (1) 2.4.4 Change the row height of the first row and last row to 1.3 cm/0.5” (1) 2.4.5 Insert the following heading in upper case, bold, vertically and

horizontally centred in the cell using font size 18 pt. NORTHERN CAPE REGION

(4) 2.4.6 Insert the text in the last row as follows in upper case, bold,

vertically and horizontally centred in the cell using font size 16. SEE WHAT THIS PROVINCE BRINGS

(4)

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2.4.7 Centre align the column headings. (2) 2.4.8 Delete the row Aristea shipwreck. (1) 2.4.9 Change the font size of column B8 – B17 to 10 pt. (2) 2.4.10 Apply a double outside border to the table. (2) 2.4.11 Insert a footnote after the main heading with the following text in

10 pt and bold: Tourist attraction in the Northern Cape

(4)

2.4.12 Link this mail merge document to the data source. (1) 2.4.13 Replace the existing text with the following titles within the actual

merge fields. <<SURNAME>> <<NAME>> <<ADDRESS>> <<CODE>> <<CELL>> <<HOME>>

(6)

2.4.14 Save as QUESTION 2B and print the document with the actual

merge fields (primary document).

(1) QUESTION 2C 2.4.15 Change the question number in the header to QUESTION 2C. (1) 2.4.16 Merge the document with the data source called QUESTION 2A to

create THREE documents.

(2) 2.4.17 Print the final merged documents. (1) [68]

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QUESTION 3: MS WORD: PROCESSING FUNCTIONS Edit the document according to the instructions using MS Word. 3.1 Retrieve the document saved as KIMBERLEY from the STUDENT FILES

FOLDER.

(1) 3.2 Insert your EXAMINATION NUMBER and QUESTION NUMBER as a header

left as follows: EXAMINATION NUMBER QUESTION 3

(2)

3.3 Edit the document as indicated below. 3.3.1 Change the font of the entire document to ARIAL NARROW 12 pt. (2) 3.3.2 Insert the following heading as the main heading in upper case,

28 pt, bold and centre aligned: Kimberley - Northern Cape

(4) 3.3.3 Apply any outline effect to the main heading. (2) 3.3.4 Change the heading 'Coats of arms' to upper case, bold, 20 pt and

underline.

(4) 3.3.5 Apply a triple border around paragraphs 1 and 2. (2) 3.3.6 Change the following two texts to italics:

Azure, a cross and saltire superimposed ...a lion rampant gules. The motto was "Spero meliora". Per saltire, in chief, ... gules, a shovel and pick in saltire, handles downward

(2) 3.3.7 Change paragraphs 3 and 4 into TWO equal columns with a

vertical line between.

(4) 3.3.8 Change the columns to full justification and apply hyphenation. (2) 3.3.9 Find the word Kimberley and replace it with KIMBERLEY in upper

case, bold, italics and underlined.

(3) 3.3.10 Centre align the heading Demography. (1) 3.3.11 Indent the paragraph underneath the heading Demography and

starting with "According to… left and right at 3 cm and change the line spacing to 1.5.

(3) 3.3.12 Insert page breaks before the headings Demography and Society

and culture.

(2)

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3.3.13 Insert the following endnote in italics after the words De Beers

Mine. (by 2010 it was filled to within a few tens of metres of the surface).

(3) 3.3.14 Insert the basic pyramid SmartArt graphic two lines below the

heading Society and culture.

(2) 3.3.15 Insert the following text in font size 14 pt inside the pyramid graphic

created in QUESTION 3.3.14 Top: Religion Middle: Art, music, film and literature Bottom: Museums, monuments and memorials

(4)

3.3.16 Apply the sunset scene to the graphic. (2) 3.3.17 Import the file MUSEUMS from the STUDENT FILES FOLDER and

paste it TWO lines below the Smart Art graphic created in QUESTION 3.3.14.

(2) 3.3.18 Apply any bullet to the list. (2) 3.3.19 Change the line spacing to single. (1) 3.3.20 Print the document (only 3 pages) (2) [52] QUESTION 4: PRESENTATIONS Create the following presentation: 4.1 Create a 5-slide presentation. 4.2 SLIDE 1: TITLE SLIDE (1) 4.2.1

Insert the following heading in upper case, bold, font size 59 and shadow in place holder 1 as follows: WONDERWERK CAVE

(5) 4.2.2

Insert a subheading in sentence case, bold, font size 32 and shadow in place holder 2 as follows: Kuruman hills

(4) 4.2.3

Insert the image VISITKURUMAN right of place holder 2 and rotate the image at 24°.

(3)

4.2.4 Apply any picture border to the image. (2)

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4.3 SLIDE 2: TITLE AND CONTENT (1) 4.3.1 Insert the following heading in italics and right align:

Location in South Africa

(3) 4.3.2 Insert the table below in place holder 2 and apply the Medium Style

4 table style.

(5)

Location Kuruman hills between Danielskuil and Kuruman

Region South Africa

Excavation dates 1979

Archaeologists Anne and Francis Thackeray

4.4 SLIDE 3: TITLE AND CONTENT (1) 4.4.1

Insert the heading below in upper case and centre: BACKGROUND

(3) 4.4.2

Insert the following text in place holder 3 in bold: Wonderwerk Cave is an archaeological site, formed originally as an ancient solution cavity in the dolomite rocks of the Kuruman hills, situated between Danielskuil and Kuruman in the Northern Cape Province, South Africa. It is a National Heritage Site, managed as a satellite of the McGregor Museum in Kimberley. Geologically, hillside erosion exposed the northern end of the cavity, which extends horizontally for about 140 m (460 ft) into the base of a hill. Accumulated deposits inside the cave, up to 7 m (23 ft) in depth, reflect natural sedimentation processes such as water and wind deposition as well as the activities of animals, birds and human ancestors over a period of some 2 million years. The site has been studied and excavated by archaeologists since the 1940s and research here generates important insights into human history in the subcontinent of Southern Africa.

(9) 4.4.3 Apply a 4 pt border around place holder 3. (2)

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4.5 Import the slide saved as SLIDE 4. (1) 4.5.1 Change the slide to TITLE AND CONTENT. (1) 4.5.2

Insert the Increasing Circle Process SmartArt Graphic with the following text:

(6)

PLEISTOCENE PLIOCENE MIOCENE

Modern humans Modern speech Earliest clothes

Earliest stone tools Earliest bipedal Separation from chimpanzees

Possibly bipedal Separation from gorillas Earlier apes

4.6 SLIDE 5: BLANK (1) 4.6.1 Open the file WONDERWERK CAVE and copy the shape. 4.6.2 Change the shape to any shape style with a black font. 4.6.3

Change the text to bold and 14 pt and adjust the shape so that ALL text is visible.

(3 × 2) (6) 4.7 Change the presentation to any design/theme. (Use an appropriate design

where everything is visible.)

(2) 4.8 Insert page numbers to ALL the slides. (2) 4.9

Insert a header aligned as follows on a handout page: EXAMINATION NUMBER QUESTION 4

(1)

4.10 Save and print the presentation as handouts with THREE slides per page. (1) [60] QUESTION 5: SPREADSHEETS Prepare the spreadsheet by using a spreadsheet program. QUESTION 5A 5.1 Retrieve the document saved as QUESTION 5 from the STUDENT FILES

FOLDER and save it as QUESTION 5A.

(1) 5.1.1 Insert your EXAMINATION NUMBER and QUESTION NUMBER

as a header left aligned as follows: EXAMINATION NUMBER QUESTION 5A

(2)

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5.1.2 Change the font of the entire spreadsheet to Arial 12 pt. (1) 5.1.3 Insert TWO open rows above row 1. (1) 5.1.4 Insert the following heading in upper case, font size 18 pt and bold

in row 1: PLACES VISITED IN THE NORTHERN CAPE

(3) 5.1.5 Merge and centre the heading across the page. (1) 5.1.6 Use the AutoFill function to copy the heading 2016 to 2018. (1) 5.1.7 Insert the column heading ATTRACTIONS in upper case and bold

in cell A3.

(2) 5.1.8 Centre align the column headings. (1) 5.1.9 Change the alignment of the column headings to 15°. (2) 5.1.10 Adjust the height of row 2 to 137 pixels. (1) 5.1.11 Insert the image NCLOGO in cell A2. Adjust image to fit into A2

and apply any border.

(3) 5.1.12

Apply a dark shading fill to A3:E3 and change the font colour to white.

(2)

5.1.13 Apply solid outside borders from A4:E13. (1) 5.1.14

Adjust column widths where necessary to ensure that all data is clearly displayed.

(1)

5.1.15 Save and print the spreadsheet in landscape orientation with

gridlines and row and column headings.

(1) QUESTION 5B 5.2 Retrieve the document saved as QUESTION 5A. Save the spreadsheet as

QUESTION 5B.

(1) 5.2.1 Change the QUESTION NUMBER to 5B in the header. (1) 5.2.2 Find the percentage 11% and replace it with 15%. (1) 5.2.3 Sort column A in descending order according to attractions. (1) 5.2.4 Calculate the 2018 places visited in the Northern Cape by

increasing the 2016 places visited with 10% in D4.

(2)

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5.2.5 Use the AutoFill handle to copy the formulas from D5:D13. (1) 5.2.6 Use a function in E4 to calculate the difference between the years. (1) 5.2.7 Use the AutoFill handle to copy the formulas from E5:E13. (1) 5.2.8 Use a formula in B14 to determine the TOTAL of each year. (1) 5.2.9 Use the AutoFill handle to copy the formulas from C14:E14. (1) 5.2.10 Use a formula in B16 to determine the number of attractions. (1) 5.2.11 Use a formula in B17 to determine the maximum of attractions. (1) 5.2.12 Use a formula in C18 to determine the average of attractions. (1) 5.2.13

Display ALL numbers as percentage with ONE decimal and the total for number of attractions as integer.

(1)

5.2.14

Adjust column widths so that all data is clearly displayed. Save and print the spreadsheet with row and column headings.

(1)

QUESTION 5C 5.3 Retrieve the document saved as QUESTION 5B. Save the spreadsheet as

QUESTION 5C.

5.3.1 Create a column graph to display the percentage visited in 2016

and 2017.

(3) 5.3.2 Insert the following chart title:

EXAMINATION NUMBER QUESTION 5C

(2) 5.3.3 Display the value of each column. (1) 5.3.4 Insert the x-axis as attraction and the y-axis as percentage. (2) 5.3.5 Display the legend bottom centre. (1) 5.3.6 Print the chart as a new sheet. (1) [50]

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QUESTION 6: INFORMATION AND COMMUNICATION USING INTERNET EXPLORER 6.1 Open the document saved as QUESTION 6 from the STUDENT FILES

FOLDER to answer the questions below. Insert your EXAMINATION NUMBER in the header.

(1) 6.2 Choose a description from COLUMN B that matches a word in COLUMN A.

Write only the letter (A–F) next to the question number (6.2.1–6.2.6) on the ANSWER SHEET.

COLUMN A COLUMN B

6.2.1 6.2.2 6.2.3 6.2.4 6.2.5 6.2.6

Internet Web page Search engine Home page Bookmark Hyperlink

A

B

C

D

E

F

program that searches for and identifies items in a database that correspond to keywords or characters specified by the user, used especially for finding particular sites on the world-wide web global computer network providing a variety of information and communication facilities, consisting of interconnected networks using standardised communication protocols hypertext document connected to the world-wide web introductory page of a website, serving as a table of contents for the site link from hypertext document to another location, activated by clicking on highlighted word or image recording the address of a website, file, et cetera to enable quick access in future

(6 × 1) (6) 6.3 Explain in FIVE steps how you would clear the browse history. (5) 6.4 Explain how you would save a web page as a text file. (3) 6.5 Follow the steps in QUESTION 6.4 and save any web page as a text file by

making a print screen of the Save dialog box indicating the Save as type.

(2) 6.6

Use Internet Explorer help function to search for information on how to organise a favourite. Copy and paste the information.

(2)

6.7 Print the document. (1)

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QUESTION 7: BASIC CONCEPTS OF COMPUTERS: FILE MANAGEMENT 7.1 Open the document saved as QUESTION 7 from the STUDENT FILES

FOLDER to answer the questions. Insert your EXAMINATION NUMBER in the header.

(1) 7.2 Describe how you would add password protection to a word file. (5) 7.3 What does it mean to disinfect a file when a virus infects a computer? (2)

7.4 Use the Help and Support function to search for information on how to format

a CD or a DVD. Copy and paste the information.

(4)

7.5 Give THREE reasons for the loss of data on a computer. (3) 7.6

File compression is useful for backing up files on removable storage media. List THREE advantages of zipping a file.

(3)

7.7 Explain how you would empty the Recycle Bin. (3) 7.8

Use the Help and Support function to search for information on how to add an icon to the desktop. Copy and paste the information.

(3)

7.9 Follow the instructions in QUESTION 7.8 and create a shortcut to access the

calculator faster. Make a print screen.

(2)

7.10 Explain how you would create a new folder in Windows Explorer. (3) 7.11 Print the document. (1) [30] TOTAL: 300