National Conference‘Turning Local Good Practice into National Best practice’

Hosted By

Present

#ecinsconf

ACC Julian Blazeby

Gary Pettengell

#ecinsconf

E-CINS creates an environment where everyone knows what everyone else is doing!

VictimsVictims

HMOsHMOs

FIPsFIPs

Street Street DrinkersDrinkers

Hate CrimeHate Crime

OffendersOffenders

DVDV

Acquisitive Acquisitive CrimeCrime

Youth Letter Youth Letter SchemesSchemes IOMIOM

TroubledTroubledFamiliesFamilies

ASBASB

TruancyTruancy

RJRJ

GangsGangs

Licensed Licensed PremisesPremises

Vulnerable Vulnerable PersonsPersons MASHMASH

704Days

0Minutes of downtime

16,896

Hours

20,500

Hours of development

£2,000,000

Development cost so far....

162Teams/Organisations

2,000

Users

42,000Reports

6,500Profiles

10,000

Tasks

£0Funding

C/Insp Simon Tweats

Sgt Melanie Locke

How we were Working

Solutions

• One Risk assessment for all partners

• Protocol for referrals

• Victim charter

• Inviting relevant partners

• Harm based approach Training Session

• Three sessions for over 100 staff with two more planned

Three sessions for over 100 staff with two more planned

How we are Working Now

Snapshot of Now

MARAT now averages 8-12 cases

Up to 40 attendees Including: adult social care, substance misuse, mental health, fire, ambulance, 6 RSL’s (dependant if they have a high risk case), FIP, YOS, CRI (crime reductions initiative), street team (for homeless), Brighton housing Trust (who manage high risk perpetrators), environmental health, council solicitor.

Home Office Feedback

“…good to see a varied number of agencies around the

table engaged in the management of cases. I found the

discussion of cases to be quite smooth and thorough and I

was impressed with the way in which agencies took

responsibility for agreeing to follow up actions and update

the case history. It was evident that there was a good

degree of knowledge around the table, allowing agencies

to gain an understanding of how other agencies work,

including what falls within their remit and what falls outside

of their remit.”

Rachel Tucker

Troubled Families ‘Suffolk Family Focus’

(SFF)

Rachel Tucker

Anti Social Behaviour Officer (Waveney District Council)

Suffolk Review (ASB) Systems Thinking – Lean Process 2010

‘Suffolk Constabulary dedicated to working with our partners to tackle Anti-social

Behaviour (ASB) and we will achieve this through delivering on four key promises to

the public’ (Minimum standards)

‘Highlighted Blockers’• Sharing Information with partners

• Engagement of partners

• Finance

• Amount of meetings attended

• Links between ASB and the police confidence target

• Three high profile cases nationally (Garry Newlove, Fiona Pilkington & Francesca Hardwick and David Askew) highlighted the tragic consequences of anti-social behaviour in extreme cases.

• The need to development a more efficient model for tackling ASB

What were the drivers for change?

1. A lack of consistent identification of, and response to, the vulnerability factors affecting the Askew family;

1. A total failure to recognise and respond to the incidents as ‘hate crime';

1. An apparent lack of coordination and cohesive action between partner agencies;

1. A lack of robust offender management

IPCC findings - David Askew (21st March 2011)

On an organisational level the investigation found there had been;

• Listen – Listen to victims and take them seriously

• Action – Take positive action to address the problem

• Prevent – Take action to prevent it happening again

• Inform – Tell the victim what we have done

Minimum standards

Emphasis on the victim

Repeat Victimisation (the most persistently targeted)

‘Investing in the right tools and resources to allow staff to tackle ASB (e.g. ECINS partnership case management software and our commitment to partnership ASB Teams’

Suffolk Constabulary ASB strategy Sept 2012

Waveney anti social behaviour unit (ASBU)

Launch of ECINS

Empowering Communities – Inclusion & Neighbourhood Management System

June 2011

Pilot - Lowestoft 13th July 2012

Improvements to date

User friendly – Viewed numerous case management systems

Up to date ‘live’ information for all professionals involved

Time saving (agenda, minutes, less phone calls)

Less face to face meetings

Tasking facility – external agencies

Internet based software (update reports, risk assessments in the family home)

Troubled Families Agenda - Suffolk Family Focus (SFF)

C/Insp Ian Coxhead

Tamworth Community Safety Partnership Hub

Not protectively marked

Co-location

What does it deliver? Improved co-ordination and delivery of partnership

activities at a tactical / operational level

Improved information sharing and access to information (within the framework of information sharing protocols – This ones for you Jan!)

Improved community safety across the Borough of Tamworth by identifying and responding to real time crime and disorder issues.

Enables more effective and efficient daily briefing and tasking meeting

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Who’s Who

Hub - NHW / Street Wardens / ASB Officers / Housing Manager / ADS Worker / ASB Victims Champion / Townsafe Coordinator / DV Coordinator

Regular attendees - RSL’s / Mental Health / CCTV / IDVA’s / Floating Support / FARS/ Adult & Social Care

Co-location

Not protectively marked

Co-location

One Big Happy Family

Not protectively marked

Hub Meetings

Why have them? Sharing “real time” information to Identify

issues of vulnerability across Tamworth in respect of Victims, Offenders and Locations

Apply and implement appropriate problem solving response through joined up working

Early identification and intervention through appropriate referrals

Not protectively marked

Case Management

How does E-CINS work for us? Allows clear processes for a multi agency approach to

case managing victims and offenders

Provides a risk assessment framework which gives the ability to identify persons and cases of greatest risk and vulnerability

Has enabled time and efficiency savings realised through reduction of meetings

Presenters Q&A Session

VictimsVictims

HMOsHMOs

FIPsFIPs

Street Street DrinkersDrinkers

Hate CrimeHate Crime

OffendersOffenders

DVDV

Acquisitive Acquisitive CrimeCrime

Youth Letter Youth Letter SchemesSchemes IOMIOM

TroubledTroubledFamiliesFamilies

ASBASB

TruancyTruancy

RJRJ

GangsGangs

Licensed Licensed PremisesPremises

Vulnerable Vulnerable PersonsPersons MASHMASH