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National Contact Point for Financial Instruments of the EU ProgrammesMichał GorzelakHead of Debt Instruments AreaNational Contact Point for Financial Instruments of the EU ProgrammesPolish Bank AssociationBrussels, June 9, 2016

2007-2013: National Contact Point for the Competitiveness and Innovation Framework Programme (CIP).

Since 2014: NCP for Financial Instruments of the EU Programmes

• Appointed & financed by the Polish Government.

• Operates within the Polish Bank Association.

• Offers informational and promotional support relating to financial instruments for entrepreneurs and other beneficiaries under the EU programmes.

• Services provided free of charge, throughout the country.

National Contact Point for Financial Instruments of the EU Programmes

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• entrepreneurs (and other final beneficiaries of the financial instruments),

• financial institutions (actual and potential intermediaries of the financial instruments,

• business environment institutions (cooperation in promotional projects),

• regulators (assistance in planning and implementation of public instruments, in the area of public aid etc.).

NCP offers support for:

MISSION: one-stop-shop for the information on the financial instruments

of all the EU programmes

NCP provides support in the area of financial instruments of all EU programmes that offer financial instruments for entrepreneurs.

Programmes launched before 2014 (some financial instruments still active):• Competitiveness and Innovation Framework Programme (CIP),• 7th Framework Programme for research and technological development,• European Progress Microfinance Facility.

Programmes for 2014-2020• COSME - Programme for the Competitiveness of Enterprises and SMEs, • Horizon 2020 - the Framework Programme for Research and Innovation,• "EaSI" Programme for Employment and Social Innovation • "Creative Europe" programme for the Cultural and Creative Sectors.

(with FIs supported by the Investment Plan for Europe)

National Contact Point for Financial Instruments of the EU Programmes

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NCP supports and cooperates with:

Our potential:

• Experience

• Actual relationships with:

� Polish financial markets and public institutions

� EU financial markets and institutions

� Entrepreneurs and business environment

• Professionalism and reliability

• Wide variety of services, flexibility

• Confirmed results

National Contact Point for Financial Instruments of the EU Programmes

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Some results 2007-2015:

• over 100.000 enterprises serviced

• 15.000 enterprises received financing

• 31 financial intermediaries of EU programmes in Poland(and more to come!)

• EUR 2 b of financing available for Polish entrepreneurs

• 590 conferences, workshops and seminars

• 355.000 enterprises visited our website

• 390 press publications

• Platform of National Financial Intermediaries

• several agreements /MoU signed with Business Support Institutions

National Contact Point for Financial Instruments of the EU Programmes

CONFIRMED QUALITY

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NCP within the financial instruments implementationsystem

Promotion of new instruments:

• general training: soon after launch of an instrument(seminar for potential intermediaries / beneficiaries)

• individual workshops

• e-mail and phone consultations

• intermediation in relations with EIF – if required

• translations of Calls for Expression of Interest & other documents

General promotion:

• information on existing opportunities during meetings / trainings organized by unions, associations etc.

• we serve all kinds of potential intermediaries / beneficiaries: banks, cooperative banks, leasing companies, loan funds, guarantee funds, VC…

• information through webpage, e-mail, phone…

Support for financial institutions

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Support in implementation phase:

• promotion of intermediaries’ offer

• intermediation in relations with EIF (if required)

• provision of implementation data (how is the market doing?)

What we do not offer (but were asked to):

• take decisions for potential intermediaries (as should they apply or

not, which instruments would be the best etc.)

• write their applications to EIF / EIB

Support for financial institutions

• Promotion of preferential offer during events (conferences, trainings

etc. – own or organized by partners)

• Individual consultations & recommendation of best instruments; initial

evaluation of proposals

• Cooperation with other business support institutions, as development

agencies, regional institutions, organizations of employers, sectoral

associations, Cohesion Policy managing & implementing bodies etc.

(„no wrong door” rule applies)

What we would not offer (yet?):

• Assessment of client’s creditworthiness

• Preparation of client’s credit application

Support for entrepreneurs:

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• support on planned / proposed regulations, operational

programmes, projected financial instruments

(by consultations, presence in working committees, expert reports,

etc.)

• analyses and working papers on selected topics eg.:

– WP on combining support from different instruments, as

EU financial instruments and domestic programmes

– analysis on proposed regulation on assets financed by domestic

OP as collaterals

• promotion actions as conferences, press events, Access to Finance

Days, EIF roadshows & match-making events

Support for regulators& business environment:

Polish financial intermediaries of 2007-2013 programmes:

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First financial intermediariesof 2014-2020 programmes:

InnovFin SMEG intermediaries

• credit to SME, up to EUR 1,2 m,

• also COSME intermediary (directly & by counter-guarantee)

• leasing & loans to SME & small midcaps, up to EUR 0,9 m

• also COSME intermediary

• Former RSI & current CIP intermediary

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• European Fund for Strategic Investments:NCP FI is responsible for information and promotion regarding financial instruments (actual and planned)

• European Investment Advisory Hub:according to agreement with EIB, NCP FI is a „first contact” institutionfor Hub beneficiaries

NCP FI in implementation systemof Investment Plan for Europe

Programme for Incubation of Financial Client

• market initiative

• based on cooperation of financial institutions

• for micro-entrepreneurs (incl. self-employed) that are financially excluded and cannot have access do credit

Scheme:

• Client rejected by the bank scoring system is transferred to loan fund (by client’s permission, for a provision paid by the loan fund)

• loan fund is providing financing which is more expensive, but available & accessible. Fund delivers individual approach, pays more attention, provides advisory services etc.

Gains:

• client is building his credit history

• gets bankable & able to access to the general financial market

Other NCP initiatives: IMPULS programme

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Pilot phase:

• Programme by the Inicjatywa Mikro & the National Contact Point for Financial Instruments

• Started in January 2016

• Kick-off meeting in March

• 2016 Q2: negotiation with banks

• Financial base: Inicjatywa Mikro portfolio guaranteed by EIF under the EaSI Programme

• Volume: EUR 45 m, expected outreach: 6.000 micro-enterprises

IMPULS programme

What may be offered (and what do we offer)?

• information and communication:

o general + targeted (special newsletters at each occasion)

o reach actively, do not just wait to be contacted

o use professional communication (terms, language, contacts etc.)

• seminar for every new instrument (or other relevant reason)

• individual workshops more diversified:

o usually in two phases: general + detailed

o for different audiences: operational staff and to the Board(Board members rarely attend trainings at big institutions)

• support in the market launch and implementation of new instruments (kick-off events and press conferences, support in training of the intermediary’s staff, marketing)

• extra services:

o translations of EU documents (as EIF Calls for EoI)

o WPs and reports

Best practices in support for financial intermediaries

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Knowledge & experience

• excellent knowledge of the topic (obviously), but also:

• knowledge regarding other support instruments

(basic data + sources of information)

Government support

• public financing

• .gov webpage, right to use national emblem, gov logos etc.

• public patronage (general or for events)

• presence of officials during conferences and other events

Success factors(behind efficient support)

Relations and contacts

• Policymakers (Commission, national bodies)

• EU financial entrusted entities

• Domestic financial markets – potential intermediaries, directly and through associations of financial institutions

• Beneficiaries (directly and through organizations)

• Media

Success factors

Result: REAL one-stop-shop for financial instruments in Poland

for all actors involved

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NCP’s failures come mostly from lack of knowledge & experience.

What should be avoided?

• misleading information to recipients or lack of information they need

o crucial in case of services for financial institutions! Misguided entrepreneur harms only your reputation, but bad service for candidate for financial intermediary is a threat to a success of financial instrument in your country!

• repeating other’s errors in your communication

o double check information that you quote or take from external sources

o even official document may contain errors

o especially important in case of translated documents!

• trying to replace / represent others institutions

o It is not NCP’s responsibility to evaluate recipient’s application for funding, process intermediary’s application to EIF etc.

… and now some worst practices:

Thank you for your attention

National Contact Point for Financial Instruments of the EU Programmes

Polish Bank Association8 Kruczkowskiego str.

00–380 Warszawaphone/fax +48 22 696 64 95

Michal.Gorzelak@zbp.pl

www.InstrumentyFinansoweUE.gov.pl