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*I10061854-E5* I10061854-E5
National N Certificate and
National N Diploma Students
Business and Utility Studies
2019
Compulsory reading: College rules
and guidelines
_________________________________________________________________________________ National N Certificate and National N Diploma Students Business & Utility Studies 2019
NATIONAL N CERTIFICATE AND NATIONAL N DIPLOMA STUDENTS BUSINESS AND UTILITY STUDIES 2019 – COLLEGE RULES AND GUIDELINES
CONTENTS PAGE
Welcome to INTEC College 1
Free Email, Storage, and Communication Services Offered to All INTEC College Students 2
Office 365 Frequently Asked Questions (FAQs) 3
How to Set up Your intec.me Email Account 5
The INTEC study portal tutorial 6
Your INTEC College Virtual Campus 10
National N Certificates and National N Diplomas – Business and Utility Studies 13
Exam Dates and Assignment Submission Closing Dates for 2019 17
Example of an Examination Entry Form 18
Notification of National Certificate Exam Registration Form 20
Important Contact Details 21
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Welcome to INTEC College Dear student Welcome to INTEC College! Congratulations on taking an important step towards realising your dreams. The College has been providing education and training since 1906, so you can rest assured that your future is in good hands. In these College rules and guidelines, we'll give you some important information that you should read before you start your studies. National N Certificates and National N Diplomas – Business and Utility Studies Please carefully read the section called National N Certificates and National N Diplomas – Business and Utility Studies. This section highlights essential information about the qualification that you have chosen to study. You may be studying the following for this qualification – Business Management, Human Resource Management, Marketing Management, Financial Management, Public Management, Public Relations, Management Assistant, Legal Secretary, Educare, Hospitality and Catering Services, and/or Tourism. Examination information Please note that some examination information, such as the specific examination dates, may change. So follow instructions to access the latest examination information, which is available on the INTEC website. College contact details The section called Important Contact Details contains important contact information for INTEC College. Please ensure that you use the right contact details when you contact the College. For example, if you have a query about a transfer, please use the email address [email protected], rather than a generic address such as [email protected]. This will enable us to deal with your query quickly and efficiently. Your intec.me email address At INTEC College, we want to ensure that we can contact you whenever we need to inform you of something important. We realise that your address details, your cell phone number and even your email address may change during the course of your studies. This is why we have assigned to you a College email address that is guaranteed not to change. Please carefully read the section called How to set up your intec.me email address, and then activate your email address as soon as possible. We will be sending important information to this address, so please ensure that your email is activated. The INTEC study portal We have created a study portal that gives you instant access to your study material. The INTEC study portal tutorial shows you how to register, login, and then view or download your study material. INTEC's virtual campus INTEC's virtual campus allows you direct access to various student services, such as changing your personal details, and sending queries to your tutors. Please follow the step-by-step instructions in the section called How to activate your INTEC virtual campus to ensure that you can use this useful facility.
If you need any help, please don't hesitate to contact us. We wish you all the best, and success with your studies.
Regards
Phillip Slatter
INTEC College Principal
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FREE EMAIL, STORAGE, AND COMMUNICATION SERVICES OFFERED TO ALL INTEC COLLEGE STUDENTS
Summary
In partnership with Microsoft Office 365 Education Plan, INTEC College offers all students the
following FREE services:
1. A free intec.me email account, for life! This means that even after you have finished studying
with INTEC College, you will still be able to use your intec.me email address.
2. Access your email from anywhere in the world, via the Web.
3. Free Microsoft Outlook, with the ability to manage your calendar, contacts and much of the
functionality of Microsoft Outlook (50 GB of space).
4. 1 GB of online storage space on OneDrive. You can share files with others, or store your personal
documents, photos, and music on OneDrive. It also means that you don't have to carry a hard
drive or flash disk with you.
Why do I need a College email address?
As a modern student, you are highly mobile and usually at the start of your professional career. This
means that you may change your email provider, your employer, your home address, or your cell
phone number while you are studying with us. It is difficult for us to fulfil our service obligations to
you if there isn't at least one way of contacting you that is guaranteed to remain constant while you
are studying with us. Your College email address ensures that you are guaranteed to receive all
official communication from us. And of course it provides you with a unique address that indicates
that you are a student of INTEC College.
How must I use my College email address?
INTEC College will send all official communication (such as examination information, assignments
and tutorial answers) to your intec.me email address. And we require that you use your intec.me
email address for all correspondence with us. What does this mean for you? It means that you have
to visit your intec.me email address regularly to ensure that you don't miss any correspondence from
us. It also means that you will have a single place where all communication to and from the College
will be kept.
For more details, please see the Office 365 Frequently Asked Questions (FAQs) on the next page.
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OFFICE 365 FREQUENTLY ASKED QUESTIONS (FAQS)
1. What is Office 365?
Office 365 Education Plan is a free email, document management, and file storage solution
available to all INTEC College students. This means that you will get a free intec.me email
address when you enrol, plus other useful services.
2. What services are linked to your free intec.me email address?
Because your intec.me email address is created via Office 365, which is a service offered by
Microsoft Windows, you have free access to the following services:
Outlook: Outlook gives you a professional email experience, similar to what you may use in the
workplace. It also provides enterprise-class management tools, like archiving and distribution
lists, as well as an address book and a calendar.
3. Do you have to give back your intec.me email address when you complete your
course?
No. You will have your intec.me email address for life.
4. Do you need a regular Microsoft Office licence to use Office Workspace?
No, you do not need a Microsoft Office licence to use Office Workspace. You can create and save
Office documents, and share or edit them, without installing Office. You can also create and
store documents that are not Office documents, and can create web-based documents, called
'notes', without installing Office.
5. Why is Office 365 important for INTEC College students?
The workplace is changing, and the desktop applications that employers use today will evolve to
applications combined with web services tomorrow. Educators preparing tomorrow's workforce
want to partner with companies that can give them affordable access to those tools today.
In addition, we find that our highly mobile students may change their address, telephone, cell
number or email address while they are studying with us. We have to ensure that we are able to
service all our students, and therefore a dedicated intec.me email address ensures that we can
meet our service commitments to you.
6. Why is Office 365 important for you?
Office 365 is important for you because you expect your learning environment to have rich,
high-quality communications capabilities like those available to you in non-academic settings.
Office 365 gives you a free, yet familiar, email and document management and sharing service
at your fingertips, allowing you to communicate easily with us, and seamlessly incorporate your
digital lifestyle with your academic work style. And it also shows off your link to INTEC.
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7. How do you know that your information is safe?
Office 365 provides excellent spam-fighting, safety bar, personal 'safelist' and 'blocklist'
capabilities. You can also have password-protected spaces where you can collaborate with
others. Office 365 also does third-party penetration testing to help ensure there are no holes for
hackers to exploit, and only authorised personnel are allowed access to the servers. Additionally,
Office 365 has implemented industry-best practices in their data centres to improve security of
the servers and prevent unauthorised network access.
8. What will your intec.me email address look like?
We will use your student number as the prefix to your email address. In other words, if your
student number is 1000198768, then your email address will be [email protected].
9. How do you set up your intec.me email address?
Please see the instructions that follow in the next section.
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HOW TO SET UP YOUR INTEC.ME EMAIL ACCOUNT
Please note: INTEC College will communicate with you by means of your intec.me email account.
Please ensure that you set up your account according to the instructions provided below:
1. INTEC College will sms you your password, which you need in order to access your intec.me
account.
2. Once you have received your password, go to http://mail.office365.com/.
The page should look like this:
3. You will need to sign into your account using the password provided.
4. Please personalise your password.
When you have set up your intec.me mailbox, take the time to explore functions such as how to
manage your contacts and how to link to your Facebook profile.
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THE INTEC STUDY PORTAL TUTORIAL
Welcome to the INTEC study portal, where you can view or download your study material whenever
you want, at a place that suits you. This tutorial will show you step by step how to register your
details and activate your account, how to login to the portal, and how to download or view your
study material.
Step 1. Register
To access the INTEC study portal, visit the INTEC College website at http://www.intec.edu.za/
On the INTEC College home page, right click on STUDY PORTAL (circled in red in the screenshot
below).
You must register your details when you first access the study portal.
Right click on the 'Register' button (circled in red in the screenshot below).
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A popup screen will appear, where you will need to enter your student number and password.
The screen is outlined in red in the screenshot below. Note that you must enter your password
twice. Click on the 'Register' button once you have entered your details.
You will now receive a message that you are required to activate your account by accessing your
personal email address. The message will look like the 'Server result' message in the screenshot
below.
Once you have accessed your personal email account, you will receive an email with the subject line
'ICG Student Portal Registration Activation'.
This email will contain a link, as highlighted in red in the screenshot that follows.
Click on the link to activate your account.
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A new tab will pop up in your browser, indicating that your account is now activated.
You can click on the 'Login' button to be directed back to the login screen.
Step 2. Login to your account
In order to login in to the study portal, you can now enter your newly created login details.
Right click on the 'Login' button (highlighted in red in the screenshot below).
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Step 3. View or download your study material
Once you have logged in successfully, you will have a view of the study material that is available for
downloading. You will only have access to study material that was issued to you upon registration.
You will be able to view or to 'Download' your study material, as illustrated in the screenshot below.
If you choose to view your study material, a new tab will open in your browser that will be
watermarked with your student number. You will be prompted to insert a password. The password
that you must enter is your ID number.
If you choose to 'Download' your study material, it will be saved in the folder that you have chosen
for your download. The document will also be watermarked with your student number. You will be
prompted to insert a password, which will be your ID number.
Should you have any questions, please feel free to contact us on 0860 31 31 31 or
_________________________________________________________________________________________ National N Certificate and National N Diploma Students Business & Utility Studies 2019 Page 10
YOUR INTEC COLLEGE VIRTUAL CAMPUS
Services Available on the INTEC College Virtual Campus
You can access the INTEC College Virtual Campus at http://www.virtual.intec.edu.za. The Virtual
Campus offers you easy and immediate access to some important information, which means you
don't have to phone or email the College. Here, you can do the following:
1. Update your personal contact details.
2. View your course details.
3. View and print your study programme.
4. Retrieve your assignment results.
5. Check which of your assignments have been received by the College.
6. Log a query with your tutor.
Follow the activation instructions below to register as a user of the INTEC College Virtual Campus.
How to Activate Your INTEC College Virtual Campus
In order to activate your INTEC College Virtual Campus, please follow the steps below:
1. Go to http://www.virtual.intec.edu.za.
2. You will see the following screen:
3. Click on REGISTER.
4. Enter your student number and ID number in the spaces provided, and click on the REGISTER
button.
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5. You will then be asked to enter and confirm the email address where your password will be sent
to.
6. Enter your intec.me email address, and click the Submit button. Please ensure that you have
already activated your intec.me email address, or you will not be able to receive your Virtual
Campus password.
7. Your password will then be emailed to your intec.me email address that you entered.
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8. After you have retrieved your Virtual Campus password, you can return to the INTEC College
Virtual Campus webpage http://www.virtual.intec.edu.za.
9. Click on the word LOGIN (above REGISTER). Now enter your student number and password, and
click on the Login button.
10. Congratulations! You are logged on to the INTEC Virtual Campus. You can now change your
system-generated password to your own personal password. Simply click on the CHANGE
PASSWORD link.
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NATIONAL N CERTIFICATES AND NATIONAL N DIPLOMAS – BUSINESS AND UTILITY STUDIES
About the Qualification that You Are Studying for
NATED programmes refer to the Formal Technical College instructional programmes in the Republic
of South Africa. The NATED programmes cover a wide range of National Certificate Qualifications on
the N1 – N3 Level, as well as on the N4 – N6 Level. These qualifications are, by nature, vocational
orientated.
Admission requirements
Course level Entrance requirements
N4 Grade 12, or a relevant National Introductory Certificate N4,
or an appropriate National Certificate N3, or the National
Senior Certificate, or an equivalent qualification
N5 A National Certificate N4, or an equivalent qualification
N6 A National Certificate N5, or an equivalent qualification
Registration Details and Procedures/Assessments
You have registered with the College for the Learning, Academic and Tuition Support component of
your studies.
Term Mark
Why do I need a term mark?
In order to qualify for the National Certificate Examination, you have to have a term mark. If you do
not have a term mark, you will not receive your final exam mark, or your qualification will be
recorded as incomplete!
How do I get a term mark?
In order to get a term mark, you have to submit at least two assignments to the College for marking.
The marks for the assignments are used to generate your term mark. The assignments have to reach
us before the College's assignment submission closing dates.
Please note that there will be internal tests and exams as part of the assessments. The marks
acquired from the tests and exams will be combined with the assignment marks to generate a term
mark. The term mark weightings are 20, 30 and 50 for the assignment, internal test and internal
exam respectively. You need to accumulate a minimum term mark of 40% to be eligible to write
the external exams.
The closing dates for submission of assignments in 2019 are 5 April 2019 for the first semester and
30 August 2019 for the second semester.
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By submitting your assignments by the due date, you will allow us enough time to grade them and to
submit your term mark to the Department of Higher Education and Training.
After the closing date for the term mark, we can no longer submit your term mark for the
forthcoming examination sitting.
Notification of National N Certificate and Diploma Exam Registration
You are advised to complete the Notification of National Certificate Exam Registration Form and
return it to the College as soon as you have registered with an exam venue/centre. The College may
assist you to fill in the Exam Registration Form and assign you to a particular venue/centre close to
your area.
External Exam Registration
National examinations are administered by the Department of Higher Education and Training (DHET).
The provisional closing dates for registration for the external exam in 2019 are 22 February 2019 for
the first semester and 8 August 2019 for the second semester. Please note that these dates are
provisional. While we will communicate any changes in these dates as they arise, please also contact
Student Services to confirm these dates one month before the time. So for the closing date in
February, please contact Student Services in January, and so on.
The external exam will be conducted in two sessions in 2019 – the first session in June and the
second session in November.
Please note the following:
Please note that these dates are DHET deadlines. All FET exam centres have their own
closing / cut-off dates.
Please note that late entries will not be accepted.
Please see the table below for closing / cut-off dates and exam dates for 2019.
CLOSING/CUT-OFF DATES, TESTS, AND INTERNAL AND EXTERNAL EXAM DATES FOR 2019
External exam registration
closing dates (provisional)
Closing dates for submission of assignments
Internal test dates Internal exam dates External exam dates
22 February 2019 05 April 2019 11 – 15 March 2019 8– 12 April 2019 31 May – 24 June 2019
8 August 2019 30 August 2019 2 – 6 September 2019 16 – 20 September 2019 14– 29 November 2019
You can contact the Student Services Department for a list of the exam venues/centres. Our contact
details follow.
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Contact details for INTEC College
Phone Call Centre on 0860 31 31 31 (share call) or 021 417 6600
Fax 0861 31 31 31
Email [email protected]
Note that most FET Colleges have their own closing/cut-off dates, so we recommend that you
register well in advance to obtain the necessary forms, details about the fees, and, if possible, the
timetable. The College will assist you to register at your nearest exam centre for the DHET external
examinations.
External Exam Registration Fees
Fees paid to INTEC College are for tuition only. In addition to these tuition fees, it is necessary for you
to pay examination fees directly to the Further Education and Training College where you will be
assigned to register. The cost of exam registration is determined by the relevant Further Education
and Training College.
External Exam Entry Form
You will receive an Examination Entry Form at the exam centre where you will write your exam. The
Department of Higher Education and Training uses this entry form to identify you, the College and
the subjects you have registered for.
When completing this entry form, please note the following:
In Section C on the Instructions page, INTEC is identified as number 7E (seven referring to
INTEC Code and E referring to English). It is important to fill this in under column 1 on the
exam form, next to the subject code, so that the Department of Higher Education and Training
can identify you as an INTEC College student and not as a student of another correspondence
college.
We have included an example of a completed Examination Entry Form and explicit instructions –
please see the section called 'Example of an Examination Entry Form'. To ensure you receive
your results quickly, you should carefully read through this example of a completed form, and fill
your entry form in correctly when the time comes.
REMEMBER
In Section C on your exam entry form, you must fill in 7E (the number seven
followed by the letter E). The 7 indicates that you are an INTEC College student.
If you do not enter 7E, you will not be able to get your final mark.
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Preparing for the Exam
Before you attempt the exam, make sure that you are fully prepared. We recommend that you
complete all your self-assessment questions and assignments/test papers/internal examinations. This
forms an integral part of your studies.
To ensure that you are well prepared for the examinations, we recommend that you achieve at least
a 50% pass mark for the assignments/test papers in each subject.
Your study material will include an exam pack with past exam papers (subject to availability). Prepare
yourself by working through these exam papers. If you struggle with a specific question, contact your
tutor. Your tutor is there to support you.
NB: Only original assignments will be accepted. No assignments sent by fax or email will be
accepted. Please post your assignments to us, preferably by registered mail.
Keep a copy of your assignments for your own records.
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EXAM DATES AND ASSIGNMENT SUBMISSION CLOSING DATES FOR 2019
The closing date for submission of assignments in the first semester is 5 April 2019. The closing date
for submission of assignments for the second semester is 30 August 2019.
Internal exams are scheduled for 8 – 12 April 2019 for the first semester, and 16 – 20 September
2019 for the second semester.
External exams are scheduled for 31 May – 24 June 2019 for the first semester, and 14 – 29
November 2019 for the second semester.
Please note that All FET Exam Centres have their own closing/cut-off dates and you need to
register in advance.
Please note:
Up until the assignment submission closing date we can still accept assignments/test papers in order to calculate the term mark needed for exam acceptance.
Students should ensure that their second assignment/test paper reaches the College before the assignment submission closing date.
The timetable is issued by DHET to the relevant FET Colleges who are authorised to manage the exams. Please note that the 2019 exam timetable dates may be requested from INTEC College.
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EXAMPLE OF AN EXAMINATION ENTRY FORM
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INSTRUCTIONS PLEASE PRINT, ONE CAPITAL LETTER PER BLOCK
USE THE CORRECT ENTRY FORM FOR THE PARTICULAR COURSE
SECTION A (MUST BE COMPLETED BY THE RECTOR / PRINCIPAL)
1. MUST BE COMPLETED AIDED BY THE LATEST EXAMINATION CENTRE DICTIONARY.
2. USE THE FORMAT: YYYYMM
SECTION B (MUST BE COMPLETED BY THE CANDIDATE)
1. SURNAME MUST BE PRINTED, ONE CAPITAL LETTER PER BLOCK.
2. FIRST NAMES OR CHRISTIAN NAMES MUST BE PRINTED, ONE NAME PER LINE WITH A MAXIMUM OF
THREE NAMES.
3. IN THE EVENT THAT THERE IS NO POSTAL ADDRESS AVAILABLE, THIS MUST BE LEFT BLANK AND ANY
CORRESPONDENCE WILL BE DIRECTED TO THE EXAMINATION CENTRE.
4. POSTAL CODE: THE OFFICIAL POSTAL CODE OF THE POST OFFICE.
5. NB. ENTER 'Y' IF YOU ARE AN APPRENTICE. ENTER 'N' IF YOU ARE NOT AN APPRENTICE.
6. THE LANGUAGE MEDIUM OF CORRESPONDENCE
A = AFRIKAANS, E = ENGLISH
7. CANDIDATES WRITING EXAMINATIONS MUST ENSURE THAT THEY ARE IN POSSESSION OF A VALID
IDENTITY DOCUMENT AT THE TIME OF REGISTRATION. THE IDENTITY NUMBER WILL BECOME THEIR
EXAMINATION NUMBER.
8. DATE OF BIRTH MUST BE ENTERED AS YEAR, MONTH AND DAY. FORMAT IS YYYYMMDD.
9. ANY PREVIOUS, PREFERABLY THE LAST, EXAMINATION NUMBER MUST BE ENTERED.
10. ENTER A 'M' FOR MALE OF 'F' FOR FEMALE.
11. ENTER A 4 IF A 4-SUBJECT CERTIFICATE MUST BE ISSUED. ENTER A 3 IF A 3-SUBJECT CERTIFICATE
MUST BE ISSUED.
SECTION C (MUST BE COMPLETED BY THE CANDIDATE AND THE RECTOR)
1. THE INSTRUCTIONAL OFFERING/S ENTERED MUST BE MARKED WITH ONE OF THE FOLLOWING:
1 = RESIDENTIAL COLLEGE (FULL TIME + PART TIME)
4 = TECHNISA
6 = SAPPI
7 = INTEC
2. THE LANGUAGE MEDIUM IN WHICH THE QUESTION PAPER MUST BE PRINTED:
A = AFRIKAANS, E = ENGLISH
THE RECTOR MUST ENSURE THAT THE INSTRUCTIONAL OFFERING/S HAVE BEEN MARKED CORRECTLY.
SECTION D (MUST BE SIGNED BY THE CANDIDATE AND THE RECTOR / PRINCIPAL)
BEFORE SECTION D OF THE FORM IS COMPLETED, CARE SHOULD BE TAKEN THAT ALL PARTICULARS ARE
CORRECT, ESPECIALLY THE COURSE NUMBER AND THE SUBJECT ENTERED.
THE CANDIDATE, AND NOT THE DEPARTMENT, WILL BE HELD RESPONSIBLE FOR ANY MISTAKES MADE ON
THE ENTRY FORM.
NOTE: IF A CANDIDATE REGISTERS FOR A SUBJECT/S IN ANOTHER COURSE, A SEPARATE ENTRY FORM
MUST BE COMPLETED.
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NOTIFICATION OF NATIONAL CERTIFICATE EXAM REGISTRATION FORM
1. Remember that it is essential that your contact details are correct (including your cell phone
number and email address), as we will be sending you important examination information via
email and sms.
2. If you have not received an examination entry form one month before the closing/cut-off date
for the exams, then please request the form from INTEC College.
3. Please complete your examination entry form before the examination closing/cut-off dates.
Please refer to page 14 for the examination registration closing/cut-off dates.
4. It is your responsibility to register your intec.me email address. Failure to do so will result in
your not receiving examination information and the College will not take responsibility for
this.
5. On the days on which you will be writing examinations, please bring along your examination
confirmation letter and your ID book.
6. Please be at the venue at least 30 minutes before the examination is due to start.
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IMPORTANT CONTACT DETAILS
Contact via Email
INTEC College has created support email addresses to improve our service to you.
In order to ensure that we process your request or query as quickly as possible, please use the
specific email addresses below for your queries.
For all transfer queries, please email [email protected]
For all complaints, please email [email protected]
For all general queries, please email [email protected]
Look at the benefits of using the specific email addresses above:
1. An email sent to the appropriate email address can be dealt with speedily.
2. An email is a written record of your query.
3. Your email and our response can be used to build Frequently Asked Questions (FAQs) that may
help other students with similar queries.
4. If you have more than one query, you can use more than one email address, which means your
queries can be resolved at the same time by different departments.
Please use your student number in the subject field and/or message header of your email.
This will help us to service you as quickly as possible.
Contact via Telephone
If you need to speak to us, please call our national call centre on 0860 31 31 31. Our call centre is
open during office hours only, from 08:00 to 16:30 from Monday to Thursday, and from 08:00 to
16:00 on Friday. Our offices are closed over the weekend and on public holidays. Please note that
our branches are not equipped to deal with study-related queries, so please contact our call centre if
you have any study-related queries.
Contact via Fax
Sending a fax is not a completely reliable way of sending information. While the sender may receive
confirmation from his or her fax machine that a fax has been sent, for various reasons it may not
arrive at the receiver's fax machine. For instance, the paper may jam in the receiver's fax machine or
the machine may run out of toner ink, so that the fax arrives only partially or not at all.
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INTEC College has experienced many problems related to faxes sent by students. So if you send us
a fax, please contact the relevant department via email to confirm that we have received your fax.
Please use the following fax numbers when sending documentation to us:
Department Fax number Purpose of fax Notes
Transfers 086 6866667 Transfer evidence Please fax all transfer-related documents to this number, such as ID documents and salary slips.
General Support 0861 31 31 31 General support Please use this fax number for all other documents that need to be faxed to the College.
Please note:
DO NOT SEND ANY ASSIGNMENTS TO THE COLLEGE VIA FAX. YOU SHOULD POST YOUR ASSIGNMENTS TO THE COLLEGE.
