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National Office Directory

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Page 1: National Office Directory - rpsins.com

National Office Directory

Page 2: National Office Directory - rpsins.com

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Risk Placement Services, Inc. (RPS), one of the nation’s largest intermediaries, offers valuable solutions in wholesale brokerage, binding authority, programs and standard lines. We built our network of offices from coast to coast with your needs in mind. Our 2,700+ insurance professionals strive to provide knowledge-based coverage solutions for each situation. RPS places well over $3.1 billion in premium annually, demonstrating the company’s strength and market presence. We leverage our local knowledge, regional expertise and national relationships to deliver winning proposals to each retail broker we serve. We add value to every single transaction by offering a well-informed perspective, unparalleled service and specialized risk placement solutions.

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SpecializationIn order to compete more effectively we have focused our energies on building industry and service niches. These niches give us a competitive advantage by posing fewer geographic boundaries. We are able to network across the country and deliver answers faster and more efficiently. Our niche specialists offer better, more informed solutions based on solid experience, knowledge and insight.

Extensive NetworkingThe RPS team philosophy equates to productivity and success—relaying information, expertise and market trends to find solutions, no matter where you are in the country. RPS is able to harness the collective knowledge of our network to deliver results.

Industry CommitmentOur solid financial standing enables us to reinvest in our people, our technology and our resources. Ongoing training, education and development attract, retain and motivate top performers. This stable environment allows team members to focus attention on finding strategic solutions.

Professional StandardsRPS is rooted in integrity, trust and professionalism. We fully embrace transparency and adhere to the highest ethical and moral doctrines. Formal standards, ongoing training and regular compliance audits keep us focused on our comprehensive operating principles.

Market KnowledgeKnowledge is power. Everyone desires it. But often people are not willing to share it. RPS, through its various national practices, is able to transfer knowledge among colleagues and ensure that all our brokers and underwriters have a comparative advantage over our competitors. This distribution of information and resources is a critical component of what allows us to provide practical, win-win solutions.

Program DesignWe pride ourselves on being an integral part of your team, offering a wide range of alternatives backed by the world’s leading insurance companies. We deliver quality insurance solutions at a competitive price, whether an account is a small new venture or one with the most complicated and unique exposure.

Long-Term RelationshipsIn an era when people expect instant results, the value and importance of developing a long-term relationship is often overlooked. RPS understands, respects and cherishes its business relationships. Many have thrived for decades. RPS focuses on the human side of doing business. Effective communication, consistency, attention to detail and follow-through are some of the essential building blocks. Strong alliances have allowed us to develop a high level of trust with our partners.

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Pronto InsuranceBrownsville, TXTerritory: Nationwide

Binding authority office primarily focused on Personal Auto, with a special focus on serving the rapidly growing Hispanic market.

Jorge Barcena President

[email protected] 956.574.9787

Satellite Locations

California 949.851.6362

Florida 818.275.6311

RPS AtlantaAlpharetta, GATerritory: Nationwide

Brokerage office specializing in Property and Casualty. Very strong in Catastrophic Property Exposures and Casualty Construction business.

John Head President – National Brokerage

[email protected] 770.829.3370

Satellite Locations

Austin, TX 832.300.2266

Boca Raton, FL 561.241.4910

Dallas, TX 972.774.0110

Overland Park, KS 913.681.6660

Uniondale, NY 516.227.4258

RPS Bollinger Sports & LeisureShort Hills, NJTerritory: Nationwide

National program administrator offering exclusive programs with A-rated, admitted carriers for sports associations, facilities and events, and a separate program for golf and country clubs. The golf and country club program targets private, equity and semi-private golf clubs; golf homeowners associations in gated, year-round communities; private tennis clubs; and city and dining clubs. The sports program covers a wide range of independent sports associations (not interscholastic) from local to national in scope; tournaments, camps and special events; sports training and conditioning academies; and sports facilities/venues.

Lori Windolf Crispo Area President

[email protected] 973.921.8105

RPS BostonBoston, MATerritory: Nationwide

Brokerage office providing Property, Casualty, and Executive Lines expertise. Special expertise in Construction and difficult-to-place Products coverage.

Christian Enwright Area President

[email protected] 617.788.3204

RPS CharlotteCharlotte, NCTerritory: NC, DE, GA, MD, OH, PA, SC, TN & VA

Transportation specialist with binding authority and brokerage capabilities for all classes and sizes of transportation risks. Products include Auto Liability, Physical Damage, General Liability, Excess Auto and Umbrellas.

Mike Mitchell Area President

[email protected] 704.264.0111

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RPS ChicagoChicago, ILTerritory: Nationwide

Brokerage office specializing in larger, tougher traditional Casualty and Property E&S placements. Expertise in Construction, Products Liability, Premises Liability, Workers’ Compensation, Unprotected and CAT Property, plus CAT Modeling. The RPS National Boiler & Machinery team is part of the Chicago office.

Mike Kokonas Executive VP, Branch Manager

[email protected] 312.803.6311

Satellite Locations

Eagle, ID 208.342.6100

RPS CovingtonCovington, LATerritory: LA, MS, AL, FL, TX, NC, SC, GA, VA

Binding Authority office offering Personal and Commercial Lines throughout the south.

Jay Pellegrini Jr. Area President

[email protected] 985.892.7428

Satellite Locations

Shreveport, LA 318.865.7600

RPS Cowles & ConnellMeriden, CTTerritory: CT, MA, ME, NH, NJ, NY, RI, VT

Binding authority and brokerage office dedicated to Commercial Property & Casualty, Transportation, Contractors and Professional Liability.

Jo Ann Peri Area President

[email protected] 203.630.1501

Satellite Locations

Brewster, NY 845.279.4844

Buffalo, NY 716.874.1644

Canonsburg, PA 412.258.6889

Langhorne, PA 215.478.8275

Wilbraham, MA 413.596.0174

Williamsville, NY 800.957.7274

RPS DenverDenver, COTerritory: CO, NM, UT, KS, WY, NE

Binding office specializing in commercial property and casualty risks in the Rocky Mountain region, including Transportation, Executive Lines, Umbrella & Excess, Liquor Liability, Garage Liability and Construction.

Kevin DoyleVice President - Western Region Binding

[email protected] 630.285.4434

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RPS Eau ClaireEau Claire, WITerritory: IA, IN, MN, ND, SD, WI

Binding authority and brokerage office handling a mix of Property and Casualty, including Professional Lines and Commercial risks. Specialty operations include Transportation, Farm & Equine, Marine, Balloon and Personal Lines.

Jacey Norberg Area President

[email protected] 952.646.6737

Satellite Locations

Omaha, NE 402.334.7410

Waukesha, WI 262.513.6000

RPS ExcelHamilton, NJTerritory: DE, NJ, NY, & PA

Binding authority and brokerage office handling a mix of Property and Casualty, including Personal Lines, Umbrella, and Professional. Expertise in Coastal Property, Construction and Snow Plowers.

Dennis Pellegrino Area President

[email protected] 609.643.0654

RPS Executive LinesChicago, ILTerritory: Nationwide

Binding authority and brokerage office specializing in all lines of Executive Liability business such as D&O, Employment Practices, E&O, Cyber/Privacy, Fiduciary, K&R and Fidelity.

Manny Cho Executive Vice President

[email protected] 312.803.6058

Satellite Locations

Alpharetta, GA 770.829.3377

Cambridge, MD 410.228.6464

Lafayette, CA 925.824.3195

Los Angeles, CA 323.932.5700

Sebastian, FL 786.924.7070

RPS Federal WayFederal Way, WATerritory: AZ, CA, CO, ID, NV, NM, OR, UT, WA

Binding authority office specializing in Personal Lines, Bed & Breakfast (available nationwide), Commercial Property and Casualty, Professional Lines, E&O, D&O, EPLI and more.

Connie Divelbiss Area President

[email protected] 253.529.2743

Satellite Locations

Bothell, WA 425.492.1850

RPS FlorenceFlorence, ALTerritory: AL, AR, FL, GA, KY, MS, OK, TN

Dedicated departments for all our product lines, including Property, General Liability, Transportation, and Garage.

Josh Blevins Area Chairman

[email protected] 256.740.5334

John Speir Area President

[email protected] 256.767.5586

RPS Ft. LauderdaleFt. Lauderdale, FLTerritory: FL

Binding authority and brokerage office specializing in Property/Casualty and Transportation/Garage. Very strong in Catastrophic Property. Several markets focus on construction business including residential. This office also actively writes Personal Lines business.

Albert Geraci Area President

[email protected] 954.377.2025

Satellite Locations

Boca Raton, FL 786.924.7070

Miami, FL 786.924.7070

Miami Gardens, FL 305.521.2575

Maitland, FL 407.896.8222

Sebastian, FL 786.924.7070

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RPS HealthcareChicago, ILTerritory: Nationwide

Brokerage and binding specialists for all classes of medical and allied professional business. Emphasis on Medical Malpractice for physicians, surgeons, dentists and allied healthcare professionals. Hospital Professional Liability — Primary, Excess and Umbrella, as well as reinsurance options.

James McNitt Asst. Vice President

[email protected] 312.294.6306

Satellite Locations

Colorado Springs, CO 719.528.8200

Tampa, FL 813.287.2224

RPS HonoluluHonolulu, HITerritory: HI

Binding authority and brokerage office handling accounts of all sizes. The office writes Property and Casualty, Transportation, XS/Umbrella and Professional Liability, as well as a variety of Personal Lines coverages.

Sherry Nishimura Area President

[email protected] 808.535.1951

RPS HoustonHouston, TXTerritory: TX and Contiguous States

Binding authority and small brokerage office specializing in Property & Casualty Packages, Auto, Garage, Professional Inland Marine, Umbrella and Excess.

Walter Tomlinson Area President

[email protected] 832.300.2238

Satellite Locations

Austin, TX 832.300.2266

Dallas, TX 832.300.2255

RPS KDCLas Vegas, NVTerritory: AZ, NV, UT

Binding authority office specializing in General Liability, Auto, Property and Inland Marine.

Kevin Lay Area President

[email protected] 702.604.2076

RPS LexingtonLexington, KYTerritory: KY, IN, IL, MO, NC, OH, TN, VA, WV

Binding authority and brokerage office structured in four distinct placement teams. The first three are binding authority operations: Commercial Auto and Garage, General Property and Casualty and Specialty Personal Lines. The fourth team is a traditional E&S Brokerage operation.

Matt Meyer Area President

[email protected] 866.808.7564

Satellite Locations

Cleveland, OH 440.888.7300

New Albany, IN 812.945.2720

RPS HeadquartersRolling Meadows, IL

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RPS Long IslandUniondale, NYTerritory: NY, CT, FL, NJ, PA & RI

Binding authority and brokerage office specializing in Property, Casualty, Package, Commercial Auto and Personal Lines business. Property and Personal Lines available in all coastal areas. Casualty includes Contractors (both general and residential).

Elmer Rivera Branch Manager

[email protected] 631.275.8019

Satellite Locations

New York, NY 212.349.6600

Staten Island, NY 516.227.4200

RPS Los AngelesLos Angeles, CATerritory: Nationwide

Brokerage office with specialists in Casualty, Property, D&O, E&O, EPLI and Workers’ Compensation. Casualty is heavily oriented towards Construction and Products Liability. Property strengths are Earthquake and Builders Risk. Workers’ Compensation is focused on accounts over $25,000 in premium and where majority of the exposure is in CA. D&O, E&O and EPLI are for both public and private companies of all sizes.

Steve Cius Area President

[email protected] 323.932.5714

RPS Metcom/ParamusRidgefield Park, NJTerritory: NJ, NY, PA, CT, MD, DE

MGA Binding/Wholesale Broker writing: Property & Casualty, Transportation, Garage, Professional and Personal Lines. Specialties include Trucking (single unit-large fleet), Auto Dealers & Repair, Coastal Property, Real Estate, Contractors and most types of E&O.

Charley McCloskey Area President

[email protected] 201.853.1350

Satellite Locations

Salisbury, MD 410.546.1255

RPS MinneapolisMinneapolis, MNTerritory: MN, IA, ND, SD & WI

Binding authority and brokerage office handling General Casualty, Workers’ Compensation, Property and Personal Lines.

Matt Lynch Area President

[email protected] 952.646.6720

Satellite Locations

Bloomington, MN (RPS Balloon) 952.746.4853

Chicago, IL 312.922.7570

East Lansing, MI 517.664.2745

West Des Moines, IA 515.225.8535

RPS MonumentMalvern, PATerritory: CA

National program administrator offering group and large firm self-insured Workers’ Compensation programs. Primary services include a customized approach to each program with an emphasis on program design, regulatory approval and compliance, administration, specific safety and loss control, and claims management.

L.J. Battagliese Area President

[email protected] 610.647.4466

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RPS NebelNorth Barrington, ILTerritory: IL

Binding authority and brokerage office handling a mix of Property and Casualty, including Professional Lines and Commercial risks. Specialty operations include General Contractors, Artisan Contractors and Habitational Risks.

Brian Nebel Area President

[email protected] 847.705.5805

RPS Orange CountySanta Ana, CATerritory: Nationwide

Brokerage and binding authority office specializing in Property & Casualty. Casualty focused on Products Liability and Commercial & Residential Construction with available Umbrella and Excess Liability, plus Transportation, Real Estate, Higher Education and Public Entity. This office also features an exclusive program for Artisan Contractors. Property focus is on California Earthquake and Builders Risk.

Greg Honore Area Vice President

[email protected] 714.712.6307

RPS Plus CompaniesBridgewater, NJTerritory: Nationwide

Program office specializing in Professional Liability for Lawyers, Title & Escrow Agents and Insurance Agents & Brokers.

Adrienne Woodhull Area President

[email protected] 908.685.7103

RPS PNPRolling Meadows, ILTerritory: Nationwide

Public Entity, Educational Institution and Religious Entity experts offering an All Lines Aggregate program that combines Property, General Liability, Auto Liability, Professional Liability, Workers’ Compensation and Crime in a single package. The program blends risk retention, risk transfer and customized claims management to effectively manage the total cost of risk.

Bob Lombard Area Sr. Vice President

[email protected] 775.360.6626

Satellite Locations

Poulsbo, WA 360.697.3611

RPS PortlandPortland, METerritory: RI, CT, MA, ME, NH, & VT

Binding authority and brokerage office specializing in Transportation, Property & Casualty and Professional. Expertise in Transportation for trucking in the Northeast (large fleets, public auto, logging, construction and garages).

Elizabeth Piche Area President

[email protected] 207.482.2380

Satellite Locations

Warwick, RI 800.365.0136

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RPS Regency GroupEast Lansing, MITerritory: MI

Specializes in designing and administering unique workers’ compensation programs called SIGs (self-insured groups) that are authorized and regulated by the state of Michigan. We distribute the various programs through a select group of independent insurance agencies throughout the state. With an expertise in affinity marketing, many of these programs become endorsed by various industry trade groups.

Tim Hanna Area President

[email protected] 517.664.2770

RPS RoswellAlpharetta, GATerritory: AL, GA, LA, MS, NC, SC, TN

Jeff Robinson Area President

[email protected] 678.323.2013

Satellite Locations

Mobile, AL 251.288.6873

RPS Salt Lake CitySouth Jordan, UTTerritory: AZ, CO, ID, MT, NM, NV, ND, UT, WY

Binding authority and brokerage office handling all types of standard and non-standard Commercial Property and Liability accounts. Portfolio includes DIC, large property schedules, hard-to-place General Liability, Heavy Trucking and Transportation, Professional Liability (E&O), Management Liability (D&O/EPL) Excess/Umbrella, Personal Lines with a focus on mobile homes, boats and jet skis.

Mike Bain Area President

[email protected] 801.892.7746

Satellite Locations

Las Vegas, NV 702.724.1088

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RPS San FranciscoSan Francisco, CATerritory: Nationwide

Brokerage office specializing in large Property, Marine, and Construction risks. Property placements include but are not limited to national real estate investment portfolios made up of various commercial real estate classes, multifamily housing, low income housing, municipalities, and master property programs. Extensive focus on CAT-driven accounts that have a combination of CA EQ (Critical Earthquake), Tier 1 Wind, and/or High Hazard Flood that require complex layered placements and/or DIC coverage.

David Novak Area President

[email protected] 415.490.1071

RPS ScottsdaleScottsdale, AZTerritory: AZ, CA, CO, ID, MT, NM, NV, OR, UT & WY

Binding authority and brokerage office handling a traditional mix of Property and Casualty, including Umbrella/Excess Liability, Professional Liability, Products Recall and Management Liability. Specialty operations for Transportation, Real Estate and Personal Lines.

Michael Gabor Area President

[email protected] 480.860.5586

Satellite Locations

Casper, WY 307.265.3570

Eagle, ID 208.246.8813

San Francisco, CA 415.544.0969

RPS Standard LinesUniondale, NYTerritory: NY, CT, MA, NH, NJ & RI

Standard Lines aggregation office focused on small Commercial up through larger sized risks. This office has a significant Personal Lines portfolio, with an emphasis on affluent markets.

Chris Crawford President

[email protected] 770.829.3358

RPS TulsaTulsa, OKTerritory: OK, AR, KS, MO, NE & TX

Binding authority office focused on Transportation risks of all sizes, small to medium Commercial GL, Property and Inland Marine.

Joel Stinson Area President

[email protected] 918.293.1834

Satellite Locations

Conway, AR 501.223.9393

Oklahoma City, OK 405.879.4288

Peoria, IL 309.679.9500

St. Louis, MO 314.436.2686

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Wholesale Brokerage & Standard Lines

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Pre-Underwriting• Reviews submission from the retail broker.

• Analyzes the submission to determine the best carrier(s).

• Reviews and analyzes claim history.

• Prepares catastrophe modeling, if needed.

• Prepares the submission from the information provided by the retail broker.

• Summarizes account information for quick underwriter review.

Account Negotiation• Each account is negotiated with one or multiple

specialty carriers.

• Discussions with underwriters illustrating the merits of each account.

• In-person presentations to underwriters.

• Willing to have combined retail broker and underwriter meetings to facilitate the process.

• Negotiates price and terms based on current market conditions.

• Networks with all RPS offices to find the best terms in the marketplace.

• Compares terms on lead and excess placements.

Proposal Quotation PreparationDetails the terms provided by the underwriters for quotation, including:

• Proposal or quote expiration date.

• Complete names of participating carriers.

• A.M. Best’s ratings and admitted/non-admitted status of all carriers.

• Premium payment terms.

• Statement of tax filing responsibility.

• Rates, terms and exposures.

• Provides a copy of the policy form as needed.

• Negotiates final price, terms and conditions with the retail broker.

• Binds coverage with confirmation to both carrier and retail producer.

Policy Services (Upon Receipt of Policy)• Reviews policy accuracy.

• Provides evidence that the policy has been checked against the binder and underwriter’s written quotation.

• Signs and dates when the review took place.

• Requests corrections from the underwriters.

• Processes endorsements for amended rates, updated schedules or needed changes.

• Produces expiration notices, including information needed to market the renewal RPS Solvency Policy: o Monitors carriers through A.M. Best Company.

o Deal with high-quality carriers.

o Will notify retail brokers of a material drop in rating.

Accounting• Issues statements of accounts or invoices.

• Collects premiums.

• Pays carrier.

• Files surplus lines taxes, where appropriate.

• Coordinates audits between broker and carrier.

Claims• Provides the retailer with the claims office contact

information to report claims.

• Advocates in the claims process, when necessary.

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Binding Authority & Program Business

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Underwriting• Receives and reviews submission. If necessary, obtains

additional information from the broker.

• Analyzes the submission information to determine the best available carrier, coverage, forms and premium.

• Reviews claims history for consideration in underwriting.

• Orders site inspections, MVR or other underwriting tool reports.

• Generates proposal(s)/quote(s) based upon the carrier’s rate structure and underwriting guidelines.

• Releases quote(s) providing broad description of terms and conditions and exclusions.

• Negotiates final price, terms and conditions.

• Binds coverage with confirmation to the broker and carrier.

• Participates in semi-annual carrier audits.

Policy Services• Follows carrier policy issuance manuals and procedures

to issue the policy to the broker.

• Reviews policy for accuracy before delivery.

• Processes endorsements, which include amended rates, updated schedules or other needed changes.

• Produces expiration notices, including requested information that will be needed to market or underwrite the renewal.

Accounting• Issues statement of accounts or invoices.

• Collects premium.

• Pays carrier and broker.

• Files surplus lines taxes, where appropriate.

• Issues notice of cancellation for nonpayment and reinstatement when payment is received. Coordinates with policy management to ensure proper notification.

• Coordinates audits between carrier and broker.

• Reconciles all claims payments.

Claims• All claims, incidents or inquiries are created as claim

records.

• Information entered into database.

• Claim personnel review first notice of loss for potential coverage under this policy and any other policy RPS writes.

• If there is coverage and we have: o No claims authority:

• Submit claim to carrier’s claim department.

o Claims authority:

• Contact appropriate claims professionals (Attorneys, adjusters, inspectors, appraisers, etc.)

• Manage those services, including payment for their services.

• If necessary, provide large loss notification to the carrier.

• Bring claim to resolution.

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RISK PLACEMENT SERVICES RPSins.com

Knowledge.Relationships.Trust and Confidence.