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System-Based SH&E Management Case Study
System-Based SH&E Management Case Study
Mike Henderek, Mike Henderek, Manager of Safety, Health & Environment Manager of Safety, Health & Environment Exxon Mobil CorporationExxon Mobil Corporation
National Safety Council
ExxonMobil’s Approach to ExxonMobil’s Approach to SH&E ManagementSH&E Management Corporate commitment (Board, Sr Management) to Corporate commitment (Board, Sr Management) to
excellence in SH&E performance, essential to excellence in SH&E performance, essential to business successbusiness success
Commitment stated clearly and oftenCommitment stated clearly and often Implement policies through structured management Implement policies through structured management
systems:systems: Assign responsibility, resourcesAssign responsibility, resources Measure performanceMeasure performance Assess systems Assess systems Identify and make improvementsIdentify and make improvements
Report measurements externallyReport measurements externally Hold employees and managers accountableHold employees and managers accountable
National Safety Council
Safety, Health, Environmental, and Safety, Health, Environmental, and Product Safety Policies are translated into Product Safety Policies are translated into operational practices via OIMS.operational practices via OIMS.
} OIMSOIMSOperations Operations Integrity Integrity Management Management SystemSystem
Corporate PoliciesCorporate Policies
Safety PolicySafety Policy Health PolicyHealth Policy Environmental PolicyEnvironmental Policy Product Safety PolicyProduct Safety Policy
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What is OIMS?What is OIMS?
Systematic, structured, disciplined Systematic, structured, disciplined framework for the management framework for the management and reduction of riskand reduction of risk
Corporate-wide commitment with Corporate-wide commitment with high degree of ownership and high degree of ownership and involvement.involvement.
Complies fully with ISO 14001Complies fully with ISO 14001
Seeks safe and environmentally Seeks safe and environmentally responsible operations and responsible operations and meeting of all laws and regulationsmeeting of all laws and regulations
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What is OIMS? What is OIMS? (con’t.)(con’t.)
Framework comprised of 11 elements and 60 expectations Framework comprised of 11 elements and 60 expectations that all operations must fulfillthat all operations must fulfill Facilitated by guidelines and management systemsFacilitated by guidelines and management systems
Management systems must show documented evidence of Management systems must show documented evidence of the following:the following: Scope is clear and objective fully defines purpose and expected Scope is clear and objective fully defines purpose and expected
resultsresults Well qualified people are accountable to execute the systemWell qualified people are accountable to execute the system Documented procedures are in place to ensure the system functions Documented procedures are in place to ensure the system functions
properlyproperly Results are measured and verify that the intent of the system is Results are measured and verify that the intent of the system is
fulfilledfulfilled Performance feedback from verification and measurement drives Performance feedback from verification and measurement drives
continuous improvement of the systemcontinuous improvement of the system
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2. Risk Assessment & Management
3. Facilities Design and Construction
4. Information/Documentation5. Personnel and Training6. Operations and
Maintenance7. Management of Change8. Third Party Services9. Incident Investigation and
Analysis10. Community Awareness and
Emergency Preparedness
11. Operations Integrity Assessment and Improvement
1. Management Leadership, Commitment & Accountability
Driver Operations Evaluation
OIMS ElementsOIMS Elements
National Safety Council
ExxonMobil’s structured approach to ensuring safe ExxonMobil’s structured approach to ensuring safe and environmentally sound operations worldwideand environmentally sound operations worldwide
Implementation is a Line Management responsibilityImplementation is a Line Management responsibility
Meets commitments to protect the safety and health Meets commitments to protect the safety and health of the public, contractors and employees, and to of the public, contractors and employees, and to protect physical assets from damage or lossprotect physical assets from damage or loss
Compatible with environmental and economic Compatible with environmental and economic needsneeds
Establishes a common language to promote the Establishes a common language to promote the sharing of best practicessharing of best practices
OIMS SummaryOIMS Summary
National Safety Council
OIMS Summary OIMS Summary (contd.)(contd.)
Requires unwavering compliance with all laws and Requires unwavering compliance with all laws and regulationsregulations
Promotes continuous improvementPromotes continuous improvement
Establishes expectations for and supports sound Establishes expectations for and supports sound SHE performance from contractorsSHE performance from contractors
Is at the core of our business -- supported actively Is at the core of our business -- supported actively and visibly by senior management, line managers, and visibly by senior management, line managers, supervisors, staff, and contractorssupervisors, staff, and contractors
National Safety Council
OIMS Summary OIMS Summary (contd.)(contd.)
Meets all requirements of ISO14001 - LRQA attested Meets all requirements of ISO14001 - LRQA attested to ExxonMobil compliance in 2001. to ExxonMobil compliance in 2001.
““ExxonMobil ... among industry leaders in the ExxonMobil ... among industry leaders in the extent to which environmental management extent to which environmental management considerations have been integrated into its considerations have been integrated into its ongoing business processes.”ongoing business processes.”
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Operational MeasuresOperational Measures Links OIMS to operational RESULTS.Links OIMS to operational RESULTS.
Relates progress to goal of NO incidents, Relates progress to goal of NO incidents, damaging releases, etc.damaging releases, etc.
““Scorecard” developed using simple metrics for Scorecard” developed using simple metrics for quick calculation of how a unit (plant, terminal, quick calculation of how a unit (plant, terminal, production field - as well as entire businesses) is production field - as well as entire businesses) is doing.doing.
Annual examination of results and programs Annual examination of results and programs included in stewardship by Management included in stewardship by Management Committee and Board.Committee and Board.
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0.0
0.5
1.0
1.5
2.0
2.5
3.0
95 96 97 98 99 00 01 02
0.0
0.5
1.0
1.5
2.0
2.5
3.0
95 96 97 98 99 00 01 02
Total Recordable Incident RateTotal Recordable Incident Rate
Injuries and illnesses per 200,000 work hours
Worldwide S&H ResultsWorldwide S&H ResultsOSHA ConsistentOSHA Consistent
0.0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1.0
94 95 96 97 98 99 00 01 02
0.0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1.0
94 95 96 97 98 99 00 01 02
Lost Time Incident RateLost Time Incident Rate
Employees Contractors -- US Petroleum Industry Benchmark
National Safety Council
0
5
10
15
20
25
1996 1997 1998 1999 2000 2001 2002
Nu
mb
er o
f S
pil
ls
Spills of < or = 1 barrel
Spills of > 1 barrel
0
5
10
15
20
25
1996 1997 1998 1999 2000 2001 2002
Nu
mb
er o
f S
pil
ls
Spills of < or = 1 barrel
Spills of > 1 barrel
Marine Vessel SpillsExxonMobil Operated Fleet
0
100
200
300
400
500
600
700
800
2000 2001 2002
Nu
mb
er o
f S
pil
ls >
1 b
bl
SOIL
WATER
0
100
200
300
400
500
600
700
800
2000 2001 2002
Nu
mb
er o
f S
pil
ls >
1 b
bl
SOIL
WATER
Non-Marine Vessel SpillsIncludes oil, chemical, and drilling fluid spills greater than 1 bbl
Environmental MeasuresEnvironmental Measures
National Safety Council
ExxonMobil ExxonMobil Cogeneration CapacityCogeneration Capacity
318558 588
879
1,575
1,886
2,525
2,875
0
500
1,000
1,500
2,000
2,500
3,000
1970 1975 1980 1985 1990 1995 2000 2002
Me
ga
wa
tts
0
160,000
320,000
480,000
640,000
800,000
960,000
Re
sid
en
tial H
ou
se
ho
lds
*318558 588
879
1,575
1,886
2,525
2,875
0
500
1,000
1,500
2,000
2,500
3,000
1970 1975 1980 1985 1990 1995 2000 2002
Me
ga
wa
tts
0
160,000
320,000
480,000
640,000
800,000
960,000
Re
sid
en
tial H
ou
se
ho
lds
*
* Number of typical U.S. residential households that could be served by the additional energy captured through the improved efficiency resulting from our cogeneration assets.
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SH&E Linkage to ProductivitySH&E Linkage to Productivity
From Mobil Oil 1993 to 1998
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Sustained Productivity ImprovementSustained Productivity ImprovementLeads to Leadership ReturnsLeads to Leadership Returns
National Safety Council
Sustained Productivity ImprovementSustained Productivity ImprovementLeads to Leadership ReturnsLeads to Leadership Returns
National Safety Council
Sustained Productivity ImprovementSustained Productivity ImprovementLeads to Leadership ReturnsLeads to Leadership Returns
National Safety Council
Sustained Productivity ImprovementSustained Productivity ImprovementLeads to Leadership ReturnsLeads to Leadership Returns
National Safety Council
