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National Telehealth Technology Assessment Center (TTAC) HCCN 2019 HIPAA & Telehealth/Virtual Health Training June 5-6, 2019 Helena, Montana Doris T. Barta, MHA, Director National Telehealth Technology Assessment Center (TTAC) Alaska Native Tribal Health Consortium (ANTHC)

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Page 1: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

National Telehealth Technology Assessment Center (TTAC)

HCCN 2019 HIPAA & Telehealth/Virtual Health TrainingJune 5-6, 2019Helena, MontanaDoris T. Barta, MHA, DirectorNational Telehealth Technology Assessment Center (TTAC)Alaska Native Tribal Health Consortium (ANTHC)

Page 2: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Who is TTAC? TTAC is federally funded

through the Office for the Advancement of Telehealth (OAT)

TTAC provides Technology Assessment services to the 12 regional TRCs as well as the other national TRC.

Between the three TTAC staff, there is over 50 years of experience in Telehealth

Page 3: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

TTAC Technology Showcases

• Provided at Regional Conferences

• Allows attendees to experience and compare medical peripherals

• Vendor Neutral

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4

Provide FREE RESOURCES for Telehealth program development and sustainability

Telehealth Resource Centers

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Telehealth Resource Centers

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Telehealth in Montana

Page 7: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Telehealth in Montana

Began in early 1990’s with grant funding RUS/OAT

Three Dedicated Networks Initially Eastern Montana

Telemedicine Network (EMTN)

REACH Telemedicine Network (Benefis)

Partners in Health Telemedicine Network (PHTN)

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8

Telehealth in Montana

Page 9: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Telemedicine-Based Collaborative CareCentral Montana Medical Center & Northcentral Montana Hospital

Alliance – Team Approach

CMMC CARE Management

Team

Care Manager Program Manager

BH Care Manager

Psychiatric Consultant

SITE 3 CARE TEAM

Primary Care Provider

Care CoordinatorPatient

SITE 1 CARE TEAM

Primary Care Provider

Care CoordinatorPatient

SITE 4 CARE TEAM

Primary Care Provider

Care CoordinatorPatient

SITE 2 CARE TEAM

Primary Care Provider

Care CoordinatorPatient

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Components of Collaborative Care Model

Care Coordination and Care Management

Proactive Monitoring & Treatment to Target

Regular, Systematic

Caseload Review

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Program Activities Engagement and Assessment using validated

measures, resulting in a treatment plan

Weekly review with psychiatric consultant and TX modifications, as recommended

Use of registry (REMEDE) to track visits and outcomes

Ongoing collaboration with PCP and other treatment providers

Provision of brief Evidence Based Treatments

Outcome Monitoring using validated scales

Relapse Prevention and Discharge Planning

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Page 13: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Wall Street Journal - Sept 2013

ROI for collaborative depression care:$ 6.50 for each $ 1.00 spent

Page 14: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Patient Encounter

Type

July –December

2018

251 Total BHI/ CCM Encounters

39

53

5

108

46

1

Patient Encounter Type

CC Encounters Therapy - Video Therapy - Phone

Therapy - In Person Psych Reviews

Page 15: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Reimbursement Potential

57% of patients are Medicaid/ Medicare

9% Self-pay

10%

11%

4%

5%

27%

30%

9%2%1%1%

Patient Insurance July '18 thru December '18

Allegiance BenefitPlan Management

BCBS

EBMS

Humana

Medicaid

Medicare

Self-Pay

Tricare

United Healthcare

University of UtahHealth Care

Page 16: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Potential Revenue…. 39 Care Coordination Encounters at 20 minutes

each Billable at $48.60 under CPT Code 99484 = $1895.40 in

revenue

39 Care Coordination Encounters at 60 minutes each Billable at $93.67 under CPT Code 99487 = $3653.13 in

revenue

According to research and professionals in the BHI field a care coordinator that is designated to just Care Coordination services should be able to manage a caseload of 200-250

A Care Coordinator that is working in the clinic rooming patients, refilling medications, doing AWV’s, calling patients etc. should be able to carry a caseload of 50 patients

***50 Care Coordination patients a month for 20 minutes each = 4 hours a week designated to these 50

patients = $2430.00 in revenue***

Page 17: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Care Management Services –Billing, Claims Processing, and

Payment

How do RHCs and FQHCs bill for care management services, and how are they paid?

Page 18: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Care Management Services Billed and Paid

TCM – TCM services furnished on or after January 1, 2013 can be billed by adding CPT code 99495 or CPT code 99496 to an RHC or FQHC claim, either alone or with other payable services.

If it is the only medical service provided on that day with an RHC or FQHC practitioner, it is paid as a stand-alone billable visit.

If it is furnished on the same day as another visit, only one visit is paid

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Care Management Services Billed and Paid

CCM – CCM services furnished 1/1/16-12/31/2017, add CPT code 99490 to the claim, either alone or with other payable services.

Payment is based on Physician Fee Schedule (PFS) national average non-facility payment rate for CPT code 99490

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Care Management Services Billed and Paid

CCM services furnished after 1/1/2018 can be billed by adding the general care management G code, G0511, either alone or with other payable services

Payment is set annually at the average of the national non-facility PFS payment rate for CPT codes 99490 (20 minutes or more of CCM services)

99487 ( 60 minutes or more of complex CCM services)

99484 (20 minutes or more for general behavioral health integration services)

Page 21: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Care Management Services Billed and Paid

General BHI – general BHI services furnished on or after 1/1/2018, can be billed by adding the general care management G code, G0511, to the claim, either alone or with other payable services.

Payment is set annually at the average of the national non-facility PFS payment rate for: 99490 (20 minutes or more of CCM services)

99487 (60 minutes or more of complex CCM services)

99484 (20 minutes or more of general behavioral health integration services

Page 22: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Care Management Services Billed and Paid

Psychiatric CoCM – Psychiatric CoCM services furnished on or after 1/1/2018 can be billed by adding the psychiatric CoCM G code, G0512, either alone or with other payable services.

Payment is set annually at the average of the national non-facility PFS payment rate for: 99492 (70 minutes or more of initial psychiatric CoCM

Services)

99493 (60 minutes or more of subsequent psychiatric CoCM Services)

Page 23: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

TCM (CPT code 99495 or 99496) – Same payment for an RHC or FQHC visit

CCM or General BHI (HCPCS code Go511) - $62.28

Psychiatric CoCM (HCPCS code G0512) - $145.08 To bill for the psychiatric CoCM, the team must include the

RHC or FQHC practitioner, a behavioral health care manager, and a psychiatric consultant.

The Behavioral Health Care Manager must have a minimum of a bachelor’s degree in a behavioral health field (e.g. clinical social work or psychology), or be a clinician with behavioral health training, including RNs & LPNs.

2018 payment rates for care management services

Page 24: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Telehealth Technology Trends

Marshfield ClinicFQHC Prioritized SUD in 2016• Large SUD Program• Using iPads on a Stick

for Telehealth encounters

• MAT initial assessment face to face

• Follow up via Telehealth

Page 25: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Meeting Owl

Logitech Meetup

Panacast 2

Market is moving to web-based videoconferencing

Webcams

Page 26: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Horus II

Total Exam 3

AMD 2600

Exam Cameras

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Littman 3200

RNK PCP USD

Thinklab

Various streaming software options at varying price points

Stethoscopes

Page 28: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Eko Duo Core

Bluetooth Stethoscope

Stethoscopes

Page 29: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Basic components Mobile phone

Software “app” for phone

Peripheral medical devices

Centralized server for storing and sharing data

mHealth

Page 30: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Remote Patient Monitoring

• Prevent hospital readmissions

• Monitor patients with chronic conditions

• Blood Pressure, Blood Oxygen, Blood Glucose, Weight

• Various levels of user interaction

Page 31: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Telemedicine Platforms

Mobile and Kiosk Platforms

Imaging, vital signs, patient management

Live and Store and Forward

Page 32: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Augmented Reality

Add digital information to the physical world

View virtual objects in 3 dimensions

Page 33: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Transition to Web/Cloud based services

Less expensive/more consumer based devices

More industry participants

Challenges in keeping older equipment viable

33

Industry Trends

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Improved Terrestrial Infrastructure

5G Mobile Networks

Satellite Broadband

34

Infrastructure Technologies

Page 35: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Forces Pulling at Patient Data:

35

Patient Data

Patient Data

EHR

Healthcare

CorporationsInnovators

Patients

Page 36: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Proliferation of Apps

Health and Wellness vs Diagnostic Apps

Role of the FDA

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Mobile Health Applications

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What do we do with all this data?

How can telemedicine care be better delivered to the patient at home?

37

Big Questions

Page 38: National Telehealth Technology Assessment Center (TTAC)18vtj92co9zb1qy8011oc0fw-wpengine.netdna-ssl.com/wp-content/u… · National Telehealth Technology Assessment Center (TTAC)

Doris T. Barta, MHA

Director, National Telehealth Technology Assessment Center (TTAC)

406-690-0734

[email protected]

http:telehealthtechnology.org

http:telehealthresourcecenters.org

Contact Information