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National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester, CMP, CGA Date: Tuesday, June 12, 2018 Time: 9:00 – 10:30 am Session Number: 27047

National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

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Page 1: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

National Trade Credit Report 101

Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester, CMP, CGA Date: Tuesday, June 12, 2018 Time: 9:00 – 10:30 am Session Number: 27047

Page 2: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

Session Outline

1. Where We Started, Where We Are Today & Where We’re Headed

2. Focus Group – Compromised of Your Peers 3. Unique-Member Owned Database 4. Participating NACM Affiliates 5. How to Get the Best Return on your Search 6. Tools to Target Possible Risk

i. Account Monitor Service (AMS) ii. Portfolio Risk Analysis (PRA) – Level 1

7. User Interface for Relationship Wizard 8. Why Should My Company Contribute Data 9. NACM – Your Safe Place

Page 3: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

Where Does the Data Come From?

Page 4: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

NACM Business Credit Services (Utah, Arizona, Southeastern Idaho) NACM Business Credit Services (Western Washington, Alaska & Hawaii) NACM Commercial Services (Portland, Spokane, Boise, Missoula, Los Angeles, Northern California, Reno & Las Vegas) NACM Connect (Chicago, Omaha, St. Louis, Kansas City, Wichita, Wisconsin, Indiana, Michigan, Ohio & Upstate NY) NACM East Tennessee (Knoxville) NACM Gulf States (Houston & Louisiana) NACM North Central (Minneapolis & Fargo)

NACM MidAmerica (Oklahoma City) NACM South Atlantic (Orlando, Carolinas, Virginia, Maryland, Delaware, Eastern PA, New Jersey & New York City) NACM South Central (Louisville, Nashville & Memphis) NACM Southeast Unit (Atlanta) NACM Southern Group (Birmingham) NACM Southwest (Dallas, San Antonio & Shreveport) NACM Tampa Pacific Southwest Credit Association (San Diego, Colorado & New Mexico)

Page 5: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

The Do’s and Don’ts of Searching

• Partial Business Name & State • Phone Number • Partial Address & State

• Entering Complete Business Name • Entering Complete Address • Entering More than 2 Fields

Do’s Don’ts

Page 6: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

What Am I Reading?

• Top industries selling to the business subject

• Average calculated DBT

• Total number of tradelines and total balance owed

Page 7: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

ADP vs DBT

• Self-Reported ADP

• Self-Reported DBT

• Calculated DBT

Page 8: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

Score, Risk Class & Interactive Charts

• Predictive Score

• Interactive Past Due Comparison Chart

• Interactive DBT Chart

Page 9: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

How to Target Possible Risk

Account Monitor Service (AMS) You establish criteria Monitor key variables Free daily email of accounts meeting YOUR criteria* 2 ways to access the NTCR on accounts that really matter Members’ AR number included in email notification Auto-login directly from email notification

Portfolio Risk Analysis (PRA) Free benchmarking/segmentation by statistical risk class – Level 1 Compare performance against groups, industry & other NACM

contributors Protect your company from repeat orders from high risk customers Credit custom presentation-worthy reports Performance review material

Page 10: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

Account Monitor Service (AMS)

You establish criteria

Monitor key variables

Free daily email of accounts meeting YOUR criteria*

2 ways to access the NTCR on accounts that really matter

Members’ AR number included in email notification & criteria detail

Auto-login directly from email notification

*see participating NACM affiliate for sign-up form

Page 11: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

AMS eMail Notification

Page 12: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

AMS From Direct Link in eMail

Page 13: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

AMS From Direct Link in eMail

Page 14: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

Portfolio Risk Analysis (PRA)

Free benchmarking/segmentation by statistical risk class – Level 1

Compare performance against groups, industry & other NACM contributors

Protect your company from repeat orders from high risk customers

Credit custom presentation-worthy reports

Performance review material

Page 15: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

Level 1 Data Fields Date of Export Date of Score Refresh Date of Trade Risk Class Risk Class Description Account # Account Name City State Zip Country Exposure NACM ID # Tradeline Count Active Link to NTCR

Page 16: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

Portfolio Risk Analysis (PRA)

Page 17: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

Interactive Graphs Export Option & Access NTCR

Page 18: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

Bonus Feature! Relationship Wizard

Page 19: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

Enabled Wizard

Page 20: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

Last Minute View for Edits

Page 21: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

Preferred Partners

Page 22: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

Why Should My Company Contribute Data?

Support the NACM credit community Save time in preparing for NACM industry credit group

meetings Increase leverage with customers Enhance your customers’ creditworthiness profiles Reward prompt payers Access to tools to target risk Reduce fraud Protect your company Save staff time responding to credit reference requests*

Page 23: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

Why is NACM Your Safe Place?

NACM Members, Affiliates & Partners are contractually prohibited from using credit report information and data for sales or marketing purposes

NACM does NOT collectively sell or redistribute trade data to anyone

SOC 2 audit compliant (Service Organization Control 2, reports

on various organizational controls related to security, availability, processing integrity, confidentiality or privacy).

Cyber insurance underwritten by Lloyd’s, London

Do you know where your data is going?

Page 24: National Trade Credit Report 101creditcongress.nacm.org/pdfs/Handouts/27047 - National...National Trade Credit Report 101 Speakers: Phil Lattanzio, CCE, CGA & Gina Calabrese Sylvester,

Visit us at Booth #115