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Discussions in Disability DISABILITY AND ETHNIC MINORITIES University College Dublin Centre for Disability Studies UCD School of Psychology 28 TH July 2017 “Navigating Health Systems” Dr. P.J. Boyle Clinical Nurse Specialist DProf (Health), M.A. (Dev. St). RCN., RGN., HSE Refugee Clinic Balseskin Refugee Accommodation Centre Dublin

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Page 1: “Navigating Health Systems” - University College · PDF filetheir own unique attitudes, communication, behaviour, ... illness –cultural interpretations / health help-seeking

Discussions in Disability

DISABILITY AND ETHNIC MINORITIES

University College DublinCentre for Disability Studies UCD School of Psychology28TH July 2017

“Navigating Health Systems”

Dr. P.J. Boyle

Clinical Nurse Specialist

DProf (Health), M.A. (Dev. St). RCN., RGN.,

HSE Refugee Clinic

Balseskin Refugee Accommodation Centre

Dublin

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Temitope Olarinoye Born 14th September 2008

Departed this life 21st April 2015

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What you may have seen or heard?

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Global movement of people has resulted in a shift in

thinking…

Where are YOU positioned as a client, health professional, manager, organisation in this process?

National immigration law is often the arena where human rights and national self interests clash and the principle of promoting the best interests of vulnerable groups can be over looked.

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Migration means of access…

Immigration Processes – Visas, work / study permit, others

In the main - rigid administrative system (? Overly bureaucratic,

complex / lengthy, ?? Person centred?? - Economy / society

Protection System

6 ways of getting access into the Irish protection system:

1. Existing Refugee Programme – “Programme Refugees”

2. Medical Programme Refugees

3. “Ordinary” Asylum Seekers

4. Family Reunification Programme / other mechanisms

5. No status – e.g. ‘undocumented’

6. IRPP programme – “ EU Relocation”

Responding to migration and ‘ethnic minority’ health

issues….

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Health care Sector ?

All people (Staff & patients/clients) approach encounters with their own unique attitudes, communication, behaviour, expectations of services, expected outcomes, beliefs about illness & types of treatment.

Cross-cultural health / social care situations may be challenging due to: fear, embarrassment, lack of clinical and cultural knowledge, pre-occupation with medical condition,theoretical models, time constraints, communication difficulties, interpersonal issues e.g. trust,

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FACT

• Language & cultural factors combine to

produce a failure to communicate and

frustrating even dangerous results.

• To offer culturally competent care

requires being open to the experiences,

expectations, perceptions, and realities of

various individuals & communities.

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Dignity

‘Quality of being

worthy of respect’

‘self-importance’

‘pride’ ‘self-esteem’

self-respect’

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Understanding Migration….asylum / refugee

population…

‘Push & Pull’ Factors

Socio-Political Factors

Experiences prior to arrival, en route, current – regardless of migrant status - Access to “health care” prior to arrival (type, frequency, cost)

Cultural adaptation / integration

Physical /Psychological

Biological Variations - ethnic minority epidemiology

At risk sub-groups – life-limiting illness, disability, elderly, unaccompanied children,

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Understanding migration….asylum seekers /

refugees

•Loss & Bereavement

•Trauma / Torture

•Security / Safety / Trust

•Access to services – health & illness – cultural interpretations / health help-seeking behaviours

•Effects of living in and navigating the asylum process

•Future Prospects – access to specialist services, community peer supports, shared understandings of experiences – staff and organisations.

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Understanding the complexity….ethnic minorities

and disability…concept and context.

Intersectionality - common experiences – challenges and

opportunities

In general ambiguity exists in the use of language & terminology

within the discourse of ethnic / cultural diversity and health and

disability sectors / disciplines – at practice and policy level

Categorizations – by whom / what / FOR WHAT PURPOSE?

(administrative, social, cultural, language, medicalization immigration

status)

Ethnic minorities, migrants, refugees NOT homogenous groups –

terminology /definitions - attention to the diversity ‘within’ and

‘between’

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Understanding the complexity….

Intersectionality (contd).

Disability increasing globally as a consequence of civil conflicts, war,

natural disasters – impact on MRDPs - who become asylum seekers.

Labelling, Stigma, Taboo, “othering”

Prejudice and discrimination (Direct / Indirect /Conscious /Unconscious)

Entitlements - Basic Needs – ‘who is entitled to what?

In the first instance are those people affected by or living with

‘disability’ coming forward for support, advocacy , services etc ?

WHAT IS THE IMPACT ON CLIENTS, HEALTH / SOCIAL

CARE STAFF / SERVICES……SOCIETY ?

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Disability and ‘ethnic minorities’ cultural

understandings…(Helman 2007)

The ‘able’ body and ‘disabled’

body

Disability versus Impairment

Disability and Stigma

Theories of causation of

Disability

Positive Aspects of Disability

Wide variations within and

between different social and

cultural groups.

Narrow definitions -Shift from

individual (physical

impairment/medical) to social

pathology.

Social sitgma associated with

disability in some cultural

groups… ‘normal life –

pathways’ (milestones, rituals)

become interrupted or not full-

filled – what is accpetable as a

potential wife / husband, home

maker / provider?

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Health and social care provision….

WE need to look at ourselves

& how we do things (plan, practice, deliver services)

Socio-Cultural

Political / Legal

Organisations / Systems

Professional Education

Leadership / ‘Ignorance’

“HEARTS & MINDS”

Cultural competence

Partnership +

Empowerment =

Equality “The elephant in the room”

(ETHNOCENTRISM)

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Health sector considerations…

Awareness of our own and other’s deep cultural, ethnic and spiritual frameworks of being in the world. Culture as learned.

Acknowledging diversity of worldviews in understandings & explanations of wellbeing, illness, inherited conditions, behaviours, treatment, life-ways etc.

Significance of language as an expression of culture (not all words / concepts are transferable)

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•Health care anthropologists speak of “symbolic anatomy” within traditional health systems e.g. Chakras (Hinduism, Buddhism), bhutas (5 earthly / universal elements) in Indian Ayurvedic, Yin and Yang (hot / cold -male / female) in Chinese.

•Harmony between human body and the universe (Cosmos) - religious, cultural, social rituals)

•Balance and imbalance - health maintained by the harmonious balance between two or more elements or forces within the body. To a variable extent this is dependent on external forces such as diet, environment, and /or supernatural agents.

•Causation of illness, disease, disability, morbidity –varies across and within ethnic / cultural groups and the subsequent treatments / cures / rituals accessed.

•Western bio-medical health care and systems mostly derived from scientific models, paternalistic, ethnocentric - may see these approaches as merely symbolic –mystical metaphors that bear no relation to physical reality.

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Cultural competence in nursing & primary

healthcare

‘The ability to function effectively in the context of cultural

differences’ (CCHCP 2001)

This is informed by attitude, motivation, knowledge and skills

Cultural competence is not about knowing all there is to know about a

particular culture

Cultural competence is NOT an end point – it is a continuous process

of learning and development – which is constantly evolving in

response to new cultural and health care contexts (PTT 2006)

Cultural Competence Continuum – (Cross et al 1989)

“Always becoming…” (Camphina-Bacotte 2002).

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Transcultural Nursing (TCN): (Leininger, M.)

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Characteristics, determinants and Perceptions of

Race, Ethnicity and Culture (PTT 1995 / 2006)

Characterised

by

Determined

by

Perceived to be

‘Race’ Physical appearance

Genetic ancestry Permanent (genetic /

biological)

Culture Behaviour / attitudes

Up-bringing choice / learned / socialised

Changeable (assimilation / acculturation)

Ethnicity Sense of belonging

Group Identity

(physical / biology)

Social Pressure

Psychological Need

Partially Changeable

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PTT Model for Developing Cultural Competence -

Underpinning Values used in Migrant Health (Papadopoulos Tilki Taylor 1998)

Human Rights

Socio-Political Systems

Intercultural Relations

Human Ethics

Human Caring

“The failure to provide culturally appropriate services is not always deliberate but is underpinned by ethnocentricity which assumes people of other cultures find mainstream provision acceptable and effective”

Tilki 2006

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Cultural Competence in Practice

General Information

Current affairs / media

Geography

History / Heritage

Languages / Dialects

Communication styles – verbal / non-verbal

Ethnic Groups

Religion / Spirituality

Socio-economic

Percieved Roles - gender, age, martial status, education, professionals

Health Specific

Cultural Health Beliefs

Cultural Types of care: Popular, Folk / Traditional, Professional

Sick / Care Behaviour

Ethnic Biological Differences

Pharmokenitics

Healthcare relationships: prescribed roles / Prof. / Lay

Involvement in Care / decisions / Patterns e.g. consent, families role in ‘life’ / hospital care etc

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Cultural Competence…some

practicalities….specific issues re: disability?

Modesty / Privacy

Communication / language / gestures / expressions

Touch Practices / Proxemics / Space

Perceptions of Time & Date – different calendar

Diet / food / nutrition / medications / pharmacology

Cultural manifestations - Reactions to Pain (Psych / Physical)

Understanding of ‘the human body’ / causation

Understanding illness, disability, ‘misfortune’ (Illness V’s Disease Models)

Folk Understandings & popular beliefs - healthcare systems

Rituals & Milestones :Birth, naming, coming of age / independence, marriage, death, etc – impact for disability

Childrearing Practices: Parenting / Discipline

Value of Play / Education / Careers

Prescribed Roles – gender, age, class, (intergenerational issues)

Religion / Faith

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Cultural Competence in Community Public Health

Nursing (Boyle 2014)

Experiencing change in

population

Racism

Focus on ‘Difference’

Building relationship and

communication

Professional Preparation and

Support

Overall nurses were interested

and ‘aware’ - - doing enough

‘just to get by’ (as per CCAT /

PPT)

Mostly Practice / experiential

knowledge - undervalued /

lacking confidence

Personal, professional and

organisational barriers led to

tension and ambiguity -

conflict and complacency

Unfamiliar with TCN / CC

theory

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Why do we do what we do? How do we respond?

Obligations :

• Moral & Ethical

• Professional

• Statutory &

Legislative

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Useful references / Biblography:

Bhopal R (2012). ‘Research agenda for tackling inequalities related to migration and ethnicity in Europe’, Journal of Public Health, Vol.

34, No.2, pp. 167-173.#

Boyle, P.J. (2016) “Health Needs of refugees - Are we prepared”? in World of Irish Nursing and Midwifery Vol.23 No.10. pp 52-53.

Irish Nursing and Midwifery Organisation Dublin.

Boyle, P.J. (2015) “Health Needs of refugees - Are we prepared”? in World of Irish Nursing and Midwifery Vol.23 No.9 pp 50-51. Irish

Nursing and Midwifery Organisation Dublin.

Boyle, P.J. (2014) ‘Care of Asylum Seekers & Refugees in Schools’ in O’ Higgins-Norman, J. (ed.) Education Matters: Readings in

Pastoral Care for School Chaplains, Guidance Counsellors and Teachers. Veritas. Dublin.

Brennan, M. et al (2013) “Health of Asylum Seekers- Are We Doing Enough”? in FORUM Journal of the Irish College of General

Practitioners Vol. 30, No. 1.

Boyle P.J. et al, (2009) Background Paper for European Union & International Organization for Migration, Lisbon 2009 on Health

Services for Migrant Children.

Boyle P.J., et al (2008) “The Complex Health Needs of Asylum Seekers” in FORUM Journal of the Irish College of General

Practitioners Vol.25, No. 1

Boyle P.J. & Tilki M. (2008) ‘Interculturalism in Nursing’ World of Irish Nursing Journal of Nursing and Midwifery Nov. 2008 INMO

Dublin.

Cross, T., Barzon, B. et al (1989).Towards a culturally competent system of care: a monograph on effective services for minority children

who are severely emotionally disturbed. CASSP Technical Assistance Centre. Georgetowm University. Washington

Camphina-Bacote J (2003). ‘Cultural desire: The key to unlocking cultural competence. Journal of Nursing Education, Vol.42,

No.6, pp. 239-240.

Helman, C. (2007). Culture Health and Illness (5th ed.). London. Hodder Arnold.

HSE (2008). HSE National Intercultural Health Strategy 2007-2012. Health Service Executive Dublin.

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Useful references / Biblography:

HSE (2012) ‘Lost in Translation? Good Practice Guidelines for HSE Staff in Planning, Managing and Assuring Quality Translations

for Health Related Material into Other Languages’. Health Services Executive Social Inclusion Unit. HSE Integrated Services

Directorate. Dublin.

HSE (2009) On Speaking Terms: Good Practice Guidelines for HSE Staff in the Provision of Interpreting Services. Health Service

Executive. Dublin.

HSE (2008) Consultation Report HSE National Intercultural Health Strategy. Health Service Executive Dublin.

ICN (2008) International Council of Nurses Position Statement on Health Services for Migrants, Refugees and Displaced People. ICN.

Geneva www.icn.ch/positionstatements/publications/

Leininger, M. & Mc Farland, M. (2002). Transcultural Nursing: Concepts, Theories, Research and Practice (3rd ed.). New York. Mc

Graw Hill.

Leininger, M. (1970). Nursing and Anthropology: Two Worlds to Blend. New York. Wiley and Sons.

Mac Farlane, A. et al (2009). ‘Language barriers in health and social care consultations in the community: A comparative study of

responses in Ireland and England’, Health Policy, Vol. 92. pp. 203-210.

Markey, K. et al (2012). ‘Strategies to surmount the potential to providing anti-discriminatory care in Irish healthcare settings’,

Contemporary Nurse Vol. 40, No.2 pp. 269-276.

Markey, K. & Tilki, M. (2007). ‘Racism in nursing education: a reflective journey’, British Journal of Nursing, Vol. 16 No.7 pp 390

393.

Papadopoulos I., Tilki, M., & Taylor G. (2004). ‘Promoting Cultural Competence in Healthcare through a research based intervention

in the UK’, Diversity in Health and Social Care, Vol. 1, pp. 107-115.

Tilki, M. et al (2007). ‘Racism: the implications for nursing education’, Diversity in Health and Social Care, Vol. 4, No. 4, pp. 312-

313.

Tilki, M.(2006). ‘Human Rights and Health Inequalities. UK & EU policies and initiatives relating to the promotion of culturally

competent care’ in I. Papadopoulos (Ed) Transcultural Health and Social Care: Development of Culturally Competent Practitioners.

London: Churchill Livingstone.

Tilki, M.(1998). ‘The Health of the Irish in Britain’ in I. Papadopoulos, M., Tilki, G. Taylor (Eds) Transcultural Care: A Guide for

Health Care Professionals. Sailsbury. Quay Books.

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Useful Sources of Information www.icn.ch

www.unhcr.org

www.healthequity.ie

www.tnn.ie

http://www.europeantransculturalnurses.eu

http://www.hpsc.ie/A-Z/SpecificPopulations/Migrants/

www.hse.ie

Further statistical information on asylum system / refugees.

www.inis.gov.ie

www.ria. gov.ie

www.integration.ie

http://www.integration.ie/website/omi/omiwebv6.nsf/page/statistics-en

www.equality.ie

www.mrci.ie

www.unhcr.org

www.paveepoint.ie

www.irishrefugeecouncil.ie

www.cso.ie (Central Statistics Office)

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Go raibh míle maith agaibh!

Contact Details:

Dr. P.J. Boyle

Clinical Nurse Specialist (Migrant Health)

HSE Balseskin Refugee Clinic

Balseskin Refugee Reception Centre

St. Margaret’s Road.,

Finglas,

Dublin 11

Tel; 01-8569015 / 8569080

Mobile: 087-9120382

Email: [email protected]