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NCAA Eligibility Center 101AACRAO Session ID#1676.0
Holly Smith
Assistant Director International Academic Certification
NCAA Eligibility Center
Overview
NCAA Overview.
NCAA Eligibility Center Overview.
Academic Certification.
Initial-Eligibility Information – NEW 2016 and 2018 Initial-Eligibility
Requirements.
Amateurism.
Academic Review.
High School Review.
Customer Service.
Operations.
Best Practices and Resources.
Questions.
Overview of NCAA
Overview of NCAA
Organization of the NCAA.
Division I:
Highest level of intercollegiate athletics.
Typically large student-body size.
Athletics grants-in-aid available.
Division II:
Smaller to medium populated schools, smaller athletics budgets.
Athletics grants-in-aid available.
Division III:
Largest of the three divisions, typically small student body.
Athletics grants-in-aid not available, generally students participate for
the love of the sport.
Who Makes the Rules?
NCAA Membership.
Representative structure in Division I.
Convention voting in Divisions II and III.
Academic rules generally vetted through academic
committees.
• The NCAA Eligibility Center supports the International Student
Records Committee (ISRC), High School Review Committee
(HSRC) and the Student Records Review Committee (SRRC).
NCAA Eligibility Center
NCAA Eligibility Center Mission Statement
To ensure prospective student-athletes,
member institutions and high schools
understand the requirements to participate in NCAA
Divisions I and II athletics and to certify their
academic and amateur credentials in accordance
with NCAA standards and philosophy.
NCAA Eligibility Center Responsibilities
Pre-enrollment initial-eligibility services:
Initial-eligibility certification.
o Academic; and
o Amateurism.
Initial-Eligibility Waivers (IEW).
Prospective Student-Athlete Review (PSA Review).
High school review and core-course review.
Customer Service.
o Full service inbound contact center, membership outreach and support,
high school outreach and support and prospective student-athlete
outreach and support.
Operations.
Website development and maintenance.
NCAA Eligibility Center Responsibilities
The NCAA Eligibility Center is responsible for
determining the eligibility of prospective student-
athletes in NCAA Divisions I and II using two prongs:
Academic certification.
o Does the prospective student-athlete meet the
legislated minimum academic requirements?
Amateurism certification.
o Has the prospective student-athlete maintained his
or her amateur status?
Academic Certification
Academic Certification
The NCAA Eligibility Center completes academic
certifications for NCAA Divisions I and II only.
Ideally, academic certification is a two-step process:
Preliminary certification - includes coursework through junior year.
o Preliminary certification provides pre-graduation snapshot to identify
deficiencies.
Final certification - after graduation.
International academic certification may not include a
preliminary certification depending on the educational system
and credential received.
Academic Certification
Institutional Request List (IRL) required*.
Must receive official transcript(s) from all high schools attended
(domestic/international) or leaving examinations from various examination
boards or Ministry of Education (international).
Documentation related to nontraditional or online courses completed.
Official test scores from ACT and/or SAT.
Proof of graduation required for final certification.
*Junior college transfer students may be reviewed if required for
recruiting.
Academic Certification
Processing order – Domestic/Canadian (not
including Quebec). National Letter of Intent.
IRL activation date.
“Ready-to-Process” date.
Official transcripts from all schools attended and final transcript
received.
Official test score received.
Standard of Operation = 10 days from “Ready-to-Process” date.
Cases may be suspended for missing or incomplete information.
Student task created to request missing information.
Sent by e-mail to the student.
Prospective student-athlete (PSA) review.
Academic Certification
Processing order - International. National Letter of Intent.
IRL activation date.
“Ready-to-Process” date.
Official transcripts, academic records in original language and English
translation.
Official test scores.
Standard of Operation = 10 days from “Ready-to-
Process” date. Certifications completed for students from more than 175 different
countries.
United Kingdom most common.
Quebec processed by international staff.
International Academic Certification Numbers
Total international registrants:
Year 2010 2011 2012 2013
Canada 2,819 (32.1%) 3,005 (30.9%) 3,079 (29.2%) 3,180 (29.1%)
Grand Total
international/Total
Registrants
8,787 / 205,389 9,711 / 204,392 10,514 / 206,520 10,937 / 204,745
7,431 (total minus
Canada)
International Academic Certification Numbers
0
500
1000
1500
2000
2500
3000
3500 International Mail Volume
2011-2012
2012-2013
2013-2014
Month 2011-2012 2012-2013 2013-2014
October Not tracked 1462 1287
November Not tracked 1332 1046
December Not tracked 962 1055
January 827 979 0
February 1172 1219 0
March 1216 1360 0
April 1174 1456 0
May 1252 1284 0
June 2009 1616 0
July 3088 2973 0
August 2103 1904 0
September 1298 1301 0
Yearly Total 10,738 17,848 1287
Initial-Eligibility Information - Academics
Academic initial-eligibility requirements are different for each of the three divisions.
It is possible for a prospective student-athlete to be eligible in one division and not another.
The NCAA Eligibility Center does not evaluate (academic and amateurism) prospective student-athletes who attend Division III member institutions. The actual member institution does the evaluation.
Initial-Eligibility Information - Academics
NCAA Division I Academic Requirements
In order to compete as a freshman, a prospective student-athlete
must:
Graduate from high school;
Earn a minimum required grade-point average (GPA) in a
prescribed distribution of 16 approved core courses; and
Earn a combined SAT or ACT sum score that matches the
core-course GPA (refer to the “sliding scale” on the NCAA
Quick Reference Sheet).
Initial-Eligibility Information - Academics
Division I Qualifier:
Being a qualifier enables you to:
Practice or compete for your college or university during your first year of college;
Receive an athletics scholarship during your first year of college; and
Play four seasons in your sport if you maintain your academic eligibility from year-to-year.
Division I Nonqualifier:
As a nonqualifier, you will not be able to:
Practice or compete for your college or university during your first year of college; or
Receive an athletics scholarship during your first year of college, although you may
receive need-based financial aid.
You may be able to play only three seasons in your sport if you maintain your
eligibility from year-to-year. To earn a fourth season, you must complete at least
80 percent of your degree requirements before beginning your fifth year of college.
Initial-Eligibility Information - Academics
NEW Fall 2016 Initial-Eligibility Requirements:(For prospective student-athletes first entering a Division I college or university on or after August 1, 2016.)
Full Qualifier must: Complete 16 core courses (same distribution as in the past);
Have a minimum core-course GPA of 2.300;
Meet the competition sliding scale requirement of GPA and ACT/SAT score (this is a new scale with
increased grade-point average/test-score requirements); and
Graduate from high school.
Domestic and “split files” will be held to the 7/10 prior to the seventh semester.
Academic Redshirt must: Complete 16 core courses (same distribution as in the past);
Have a minimum core-course GPA of 2.000;
Meet the academic redshirt sliding scale requirement of GPA and ACT/SAT score; and
Graduate from high school.
Nonqualifier: Fails to meet the standards for a qualifier or for an academic redshirt.
Division I Sliding Scale Present and
New 2016 Sliding Scale
GPAs between 2.000 and
2.299 will be considered in the
academic redshirt tier
beginning 8/1/2016.
Initial-Eligibility Information - Academics
NCAA Division II Academic Requirements
In order to compete as a freshman, a prospective student-athlete must:
Graduate from high school;
Earn at least a 2.000 GPA in a prescribed distribution of 16 core courses; and
Earn a combined SAT score of at least 820 (critical reading + math) or an ACT sum score of at least 68.
o No sliding scale for Division II.
Beginning August 1, 2013, students planning to attend an NCAA Division II college/university will be required to complete 16 core courses.
Beginning August 1, 2018, the minimum GPA increases to a 2.200 for qualifiers and establishes a sliding scale for full and partial qualifiers similar to Division I.
Initial-Eligibility Information – Academics
Division II Qualifier
Being a qualifier enables you to:
Practice or compete for your college or university during your first year of college;
Receive an athletics scholarship during your first year of college; and
Play four seasons in your sport if you maintain your academic eligibility from year-to-year.
Division II Partial Qualifier
You will be considered a partial qualifier if you do not meet all of the academic requirements listed
above, but you have graduated from high school and meet one of the following:
The combined SAT score of 820 or ACT sum score of 68; or
Completion of the 16 core courses with a 2.000 core-course grade-point average.
As a partial qualifier, you:
Can practice with your team at its home facility during your first year of college;
Can receive an athletics scholarship during your first year of college;
Cannot compete during your first year of college; and
Can play four seasons in your sport if you maintain your academic eligibility from year-to-year
Initial-Eligibility Information – Academics
Division II Nonqualifier:
You will be considered a nonqualifier if you did not graduate from high school,
or, if you graduated and are missing both the core-course GPA
or minimum number of core courses and the required ACT or SAT scores.
As a nonqualifier, you:
Cannot practice or compete for your college or university during your first year of
college;
Cannot receive an athletics scholarship during your first year of college, although you
may receive need-based financial aid; and
Can play four seasons in your sport if you maintain your academic eligibility from year-
to-year.
Initial-Eligibility Information - Academics
Division I16 Core Courses
4 years English
3 years math (Algebra I or higher)
2 years natural/physical science
(1 year of lab if offered by high school)
1 year additional English, math or
natural/physical science
2 years social science
4 years additional courses (from any
area above, foreign language or
comparative religion/philosophy.
New 2016 sliding scale effective for fall
2016 enrollees and after.
Division II16 Core Courses
3 years English
2 years math (Algebra I or higher)
2 years natural/physical science ( 1
year of lab if offered by high school)
3 years additional English, math or
natural/physical science
2 years social science
4 years additional courses (from any
area above, foreign language or
comparative religion/philosophy)
Beginning August 1, 2018, the
minimum GPA increases to a 2.200 for
qualifiers and establishes a sliding
scale for full and partial qualifiers
similar to Division I.
Initial-Eligibility Information - Academics
What is a core-course?
Qualifies for high school graduation in one or more of the following areas: English,
mathematics, natural or physical science, social science, foreign language or
comparative religion or philosophy;
Is considered academic, four-year university preparatory;
Is taught at or above the high school's regular academic level;
For mathematics courses, is at the level of Algebra I or a higher level mathematics
course; and
Is taught by a qualified instructor as defined by the appropriate academic
authority.
Amateurism
Amateurism
Amateurism certification purpose. Provide institutions with consistent amateurism
information regarding prospective student-athletes.
Assist in maintaining competitive equity in recruiting.
Reduce some of the burden on institutions.
To promote student-athlete well-being.
Amateurism
The NCAA Eligibility Center staff process
≈ 13,000 amateurism cases for Divisions I
and II.
Over 90 percent of penalty cases are international
prospective student-athletes.
Amateurism Numbers
Men’s soccer has the most amateurism
certifications manually reviewed by staff and
also has the most amateurism “conditions”.
2013-14 cycle – 165 out of 1,320 prospective student-
athletes were certified with conditions.
Men’s tennis and women’s tennis follow with over 10
percent of the prospective student-athletes certified
with amateurism “conditions”.
Amateurism
Amateurism issues, which may impact eligibility:
Signing a contract with a professional team.
Receiving money for participating in athletics.
Receiving prize money above actual and necessary
expenses.
Playing with professional athletes.
Trying out, practicing or competing with a professional
team.
Receiving benefits from an agent or prospective agent.
Agreeing to be represented by an agent.
Participating in organized competition after your first
opportunity to enroll in college.
Academic Review
Academic Review
Initial-Eligibility Waiver Process (IEW).
Potentially provides student-athletes relief from the
legislated initial-eligibility standards.
Places emphasis on the student-athlete’s likelihood of
academic success during the initial year of enrollment.
Considers the mitigating circumstances that may have
resulted in the student-athlete’s failure to satisfy the
minimum initial-eligibility requirements.
Academic Review
IEW Process Required Documentation: Evidence of the student-athlete’s academic record (e.g., transcripts,
ACT/SAT scores, final certification report).
Statement from student-athlete describing the facts and circumstances
surrounding the request.
Letter of explanation from the institution that includes a timeline of key dates,
schools attended, academic performance, recruitment/advising, facts and
mitigating circumstances.
Evidence of mitigating circumstances.
Academic support plan (if applicable).
Initial-Eligibility Waiver Directive. Considers a data-based analysis of a student-athlete’s likelihood of academic
success during the initial year of full-time collegiate enrollment.
Academic Review Numbers
2013-14 academic year.
789 IEW’s.
500 Division I, 289 Division II (including 152 international
prospective student-athletes).
Top 10 highest volume sports.
Football, men’s basketball, men’s soccer, baseball, men’s
track and field, women’s soccer, women’s basketball,
women’s tennis, men’s tennis and women’s track and field.
High School Review
High School Review
The high school and core-course review team is
responsible for the review of new and existing high
schools to ensure the academic integrity of programs used in
certifications. The team reviews core-course submissions
from approximately 30,000 U.S. high schools annually and
evaluates whether these courses meet the criteria to be used
according to NCAA standards.
Related work includes monitoring grading scale changes,
weighted grades, academic fraud, and high school policy
issues.
High School Review
Challenges:
Only about 50 percent of U.S. high schools regularly
send prospective student-athletes to Division I or II
institutions.
Fundamental lack of awareness at high school level of
requirements early enough in the student’s high school
career.
Turnover of high school staff.
Constant change in course offerings.
Evolution of nontraditional coursework and programs.
Impacts of nontraditional legislation and getting the
“message” out to educators.
High School Review Numbers
New School Reviews.
In the past eight months, 490 schools have begun
the New School Review process.
o 168 schools are in the initial stages of gathering documentation.
o 322 schools have submitted documents.
• 119 schools are somewhere in the review process.
• 203 schools have rendered school decisions.
Core-Course Submissions.
400-450 per day.
Approximately 115,000 per year.
Customer Service
Customer Service
Responsible for customer outreach, education
and call center support for prospective student-
athletes and their parents, high schools and advisors
and NCAA member institutions.
The International Academic Certification department
conducts its own customer service for all
international prospective student-athletes, parents,
member institutions, non U.S.-based international
schools and outside entities.
Customer Service - Domestic
Membership outreach and support.
600+ members with 65,000 roster spots annually.
Work with collegiate compliance and athletics department staff on all
things related to initial eligibility.
Dedicated membership institution phone line.
Prospective student-athlete outreach and support.
NCAA Youth Clinics in conjunction with Final Four and men’s and
women’s College World Series.
Guide for College-Bound Student-Athlete.
NCAA Eligibility Center poster and brochures.
2point3.org.
The Bench – Twitter @talkingbench.
Customer Service – Domestic
High school outreach and support.
Monthly high school newsletter.
NCAA Eligibility Center informational PowerPoint available
through High School Portal or by request.
Assist high school administrators on all things related to
initial eligibility and core-course submission or review.
Partnership with national federations and governing
bodies.
o National Federation of State High Schools.
o NFL, NBA, multiple high school coaches groups.
Customer Service - Domestic
Customer Service.
Full-service inbound call center.
Staffing levels adjust seasonally.
Call volume – 15,000 calls monthly.
750-1,000 calls daily.
Call volumes spike seasonally.
Who calls the NCAA Eligibility Center?
Students/parents = 75-80 percent.
Domestic High schools = 5 percent.
Membership institutions = 15-20 percent.
Operations
Operations
Document processing/imaging.
Approximately 500,000 domestic-based high school
transcripts each year.
50 percent of mail is processed during summer months.
Student registration and account maintenance.
Website development and maintenance.
Education-impacting disability (EID) paperwork
processing and notification.
Workflow management.
Reporting.
Operations
Prospective student-athlete registration
completed online at www.eligibilitycenter.org.
Fee structure.
Domestic students = $70.
Canadian students = $70.
International students = $120.
Fee waiver available for students if validated by
domestic high school.
Best Practices and Resources
Best Practices
Encourage all prospective student-athletes to
register as soon as possible at www.eligibilitycenter.org.
It is OK to register in year nine or 10.
Encourage prospective student-athletes to have all test scores
sent from testing agency (SAT and/or ACT) and transcripts sent in
a timely manner.
ACT – www.act.org. (319) 337-1313
SAT – www.collegeboard.com. (866) 756-7346
NCAA Eligibility Center’s score recipient code is “9999”.
The NCAA Eligibility Center does not accept TOEFL scores.
Resources
NCAA Eligibility Center website (www.eligibilitycenter.org).
Resources for prospective student-athletes.
Accessible from the Resources tab on NCAA Eligibility Center’s website.
Guide to the College-Bound Student-Athlete.
NCAA Guide to International Academic Standards for Athletics Eligibility.
Accessible from the Resources tab on NCAA Eligibility Center’s website.
Canada country entry, specific Ontario information.
NCAA college/university international admissions office and athletics compliance office.
NCAA Eligibility Center international academic department ([email protected])
National Letter of Intent (www.national-letter.org).
Academic and Membership Affairs (AMA) parent/student line.
317/917-6008 (e.g., transfer issues, educational-impacting disability).
NCAA Eligibility Center Registration
Student-athletes
click here to
register and to
visit the student
website.
NCAA Eligibility Center Registration
Students
will click
here to
create or
log into
their
account.
NCAA Eligibility Center Registration
Mailing Address
Official documents (native language with certified line-by-line English
translations for years nine and up if necessary) should be mailed to the NCAA
Eligibility Center at the address listed below:
Overnight or Express Mailing Address:
NCAA Eligibility Center
International Certification Processing
1802 Alonzo Watford Senior Drive
Indianapolis, IN 46202
Mailing Address:
NCAA Eligibility Center
International Certification Processing
P.O. Box 7136
Indianapolis, IN 46207
Reminder: Documents must be sent via mail. Credentials sent via fax or email will not be accepted.
Questions?