NCR SelfServ™ 26 ATM - PBF GROUPpbfgroup.ru/files/services/ncr/selfserv26-prepare.pdf · NCR SelfServ 26 ATM Site Preparation 4 B006-6641-B000 Product Identification The product

NCR SelfServ™ 26 ATMSite Preparation

B006-6641-A0001208

EMC COMPLIANCE

Federal Communications Commission (FCC) Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Canadian Class A Device Declaration

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.

EU EMC Directive 2004/108EC

This equipment has been found to comply with the essential requirements of EMC Directive 2004/108EC, by testing to harmonized standard, EN55022 and EN55024. The equipment complies with the limits for a Class A digital device, pursuant to EN55022.

This is a Class A product, in a domestic/residential environment this product may cause radio interference in which case the user may be required to take adequate measures.

Information to User

This equipment must be installed and used in strict accordance with the manufacturer’s instructions. However, there is no guarantee that interference to radio communications will not occur in a particular commercial installation. If this equipment does cause interference, which can be determined by turning the equipment off and on, the user is encouraged to consult an NCR service representative immediately.

CAUTION

NCR Corporation is not responsible for any radio or television interference caused by unauthorised modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR. Such unauthorized modifications, substitutions, or attachments may void the user’s authority to operate the equipment. The correction of interference caused by such unauthorized modifications, substitutions, or attachments will be the responsibility of the user.

The ATM complies with the following Electromagnetic Compatibility (EMC) directives and standards for IT equipment:

• 2004/108/EC ‘EMC Directive’• 93/68/EEC ‘CE Marking Directive’.For further information, refer to the Electromagnetic Compatibility (EMC) and Safety section.

NOTICE

This is a contractual document. It contains important warnings and confers important legal rights and obligations. You are advised to read it carefully.

It is the responsibility of the customer to assure that all installation preparations are complete and in compliance with all specifications and requirements of NCR and all applicable national, state, or local codes, regulations and laws.

The product described in this book is a licensed product of NCR Corporation.

NCR Proprietary Information - not to be disclosed or reproduced without written consent.

NCR and NCR SelfServ are trademarks of NCR Corporation. Other product names mentioned in this publication may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.

© 2008By NCR Corporation, Dayton, Ohio U.S.A.http://www.ncr.comAll Rights Reserved

http://www.ncr.com

Table of Contents

NCR SelfServ 26 ATM Site Preparation

INTRODUCTION ...............................................................................................................1How to Use This Site Preparation Bookset ....................................................................2Purpose and Audience ....................................................................................................2Site Compliance..............................................................................................................2Customer Responsibilities ..............................................................................................3Product Identification .....................................................................................................4

PACKAGE DIMENSIONS.................................................................................................5Manoeuvring the ATM Into Position..............................................................................6

Standard Sleeve..........................................................................................................6

ATM DIMENSIONS...........................................................................................................8Standard Sleeve Without Collar .....................................................................................9

UL Security Enclosure ...............................................................................................9CEN Security Enclosure ..........................................................................................10

Short Sleeve Without Collar .........................................................................................11UL Security Enclosure .............................................................................................11CEN Security Enclosure ..........................................................................................12

Collar Dimensions ........................................................................................................13Standard Collar ........................................................................................................13Advert Collar............................................................................................................14

ACCESS FOR ALL...........................................................................................................15Highest Operable Point .................................................................................................15Height and Depth to Main Facia Items.........................................................................15

Topmost Viewable Facia Item .................................................................................17Facia Item Locations for Voice Guidance ....................................................................18Task Lighting................................................................................................................18Wheelchair Clearance ...................................................................................................19

INSTALLATION AND SERVICE CLEARANCES........................................................20Important Notice to Users.............................................................................................20Optimum Clearances.....................................................................................................21

Standard Sleeve........................................................................................................21Short Sleeve .............................................................................................................22Optimum Distance Between Two Installations .......................................................23

B006-6641-B000 i

The optimum distance between the security enclosures of two ATMs, installed side by side, is 500 mm (19.7 in.)23

Minimum Clearances ....................................................................................................24Standard Sleeve........................................................................................................24Short Sleeve .............................................................................................................25Minimum Distance Between Two Installations.......................................................26

Exterior Wall Clearances ..............................................................................................27Standard Collar ........................................................................................................27Advert Collar............................................................................................................27

SERVICE ACCESS PANELS AND FACIA APERTURE ..............................................28

COLLAR TOLERANCE ..................................................................................................29

INSTALLATION CATEGORIES ....................................................................................30NCR Optimum Height ..................................................................................................30Lowered Heights...........................................................................................................30

Centre for Accessible Environments in the UK (CAE) ...........................................30Department of Justice Standard for Accessible Design (ADA)...............................30Canadian Standards Association (CSA) ..................................................................31

Additional Lowered Heights.........................................................................................31Australian Bankers’ Association..............................................................................31Australian Standard Automated Teller Machines - User Access.............................31United Nations Division for Social Policy and Development .................................31

Installing Through a Glass Wall ...................................................................................31

INSTALLATION AT LOWERED HEIGHT ...................................................................32

INSTALLATION AT OPTIMUM HEIGHT ....................................................................34

SEALING THE HOLE IN THE WALL AGAINST COLD AND WATER....................35

REQUIREMENTS FOR THE FLOOR.............................................................................36Floor Covering ..............................................................................................................36Floor Loading ...............................................................................................................36

BOLT HOLES...................................................................................................................37Standard Sleeve Bolt Hole Locations ...........................................................................37Short Sleeve Bolt Hole Locations.................................................................................39Security Bolts................................................................................................................41

VIDEO CAMERA.............................................................................................................42Ambient Lighting..........................................................................................................42Internal Space Constraint for Fitting a Third-Party Video Camera..............................43

DECALS AND BRANDING............................................................................................44Card Orientation Window.............................................................................................44Advert Decal Recess .....................................................................................................45

Decal Recess Area with Camera Lens .....................................................................45Decal Recess Area without Camera Lens ................................................................45

ii B006-6641-B000

Standard Collar With Advert Light ..............................................................................46Opaque Window ......................................................................................................46Clear Window ..........................................................................................................47

Entry/Exit Slot Decal ....................................................................................................48

B006-6641-B000 iii

iv B006-6641-B000


Table of Contents


INTRODUCTION

The NCR SelfServ 26 Automated Teller Machine (ATM) may be installed through any suitable exterior wall or vestibule location.

B006-6641-B000 1


How to Use This Site Preparation BooksetThe Site Preparation is part of the NCR SelfServ 26 Site Preparation Bookset (B006-6645). It acts both as a specifications book, and also links to the other book in the bookset, which is:

NCR SelfServ 22, 25, 26, 31, 36 ATMs Site Preparation Site Preparation Requirements (B006-6669)

Purpose and AudienceThis book is intended for architects and those responsible for preparing a site prior to the arrival of the ATM.

Site ComplianceThis bookset contains the information necessary for the preparation of a site conforming to NCR specifications. It is very important that the site complies with the requirements specified in this bookset, because, once the equipment has been installed, deficiencies in site preparation or the problems caused by these deficiencies are much more difficult to detect and correct. Further, failure to comply with these requirements or to take proper steps to protect equipment against risks identified in this bookset may cause serious damage to the equipment and to the customer’s business.

In addition to the need to comply with the requirements specified, electrical wiring and mechanical systems must also comply with all relevant codes, laws and regulations.

It is important that the site be prepared by a customer or his agent who is fully conversant with the special requirements of electronic equipment. The responsibility for ensuring that the site is prepared in compliance with this bookset remains with the customer.

For information and guidance purposes only, a list is provided, in general terms, of those matters for which the customer is responsible. This list is not intended to be comprehensive, and in no way modifies, alters, or limits the responsibility of the customer for all aspects of adequate site preparation.

2 B006-6641-B000


NCR staff will be available to answer questions relating to the contents of this bookset but, except where:

a the customer has been notified that a full or partial consultancy service is available and/or that NCR will be willing to undertake a preliminary or final site survey and

b the customer shall have entered into a formal contract with NCR for provision of the same

no comment, suggestion or advice offered or not offered about preparation of the site nor any inspection of the site whether before or after preparation is to be taken as approval of the location of the site and equipment or of its preparation and NCR will not be liable in respect of any comment, suggestion or advice given by its staff or in respect of any failure to give advice.

Finally, only the customer can know the full extent of damage which may be caused to his business by reason of failure of the equipment which is to be installed. For this reason it is the customer’s responsibility to ascertain the extent of any such possible damage to his existing or planned business, and to effect, full insurance in respect of it.

Customer ResponsibilitiesThe customer must do or provide the following:

When required by NCR, provide the NCR customer service representative with appropriate drawings that indicate:

Location of the equipment

Site wiring (power and signal, paths and lengths)

Location of other equipment capable of generating electrical noise, electromagnetic interference, heat, etc.

Make building alterations necessary to meet wiring and other site requirements.

Provide and install all communications cables, wall jacks, special connectors, and associated hardware.

Provide and install necessary power distribution boxes, conduits, grounds, lightning protection, and associated hardware.

Make sure all applicable codes, regulations and laws (including, but not limited to, electrical, building, safety, and health) are met.

Provide and install auxiliary power or other equipment as required.

Provide storage or service areas as required.

Make sure the environmental requirements of the system/unit are met.

Provide floor coverings and environmental systems that limit or control static electricity build-up and discharge.

Install the product at a height which meets the accessibility regulations of the relevant country.

B006-6641-B000 3


Product IdentificationThe product is identified by a class type number, SelfServ 26, and a 4 digit model number, which is printed on a label fixed inside the top cabinet of the ATM. The serial number is unique to each ATM. The tracer number is used to identify where the ATM was built. Please quote all of the serial and tracer numbers, including the prefix, when making reference to the ATM.

4 B006-6641-B000


PACKAGE DIMENSIONSThe dimensions of a packaged and unpackaged ATM are shown in the following illustration.

ULCEN L, CEN l, CEN III &

CEN IV

A Height of ATM and pallet 1693 mm(66.65 in.)

1702 mm(67.00 in.)

805 mm

(31.7 in.)

1827 mm

(71.9 in.)

1405 mm

(55.3 in.)801 mm

(31.5 in.)

1420 mm

(55.9 in.)

A

B006-6641-B000 5


Manoeuvring the ATM Into PositionEnsure that doorways and corridors leading to your point of installation are wide enough to allow the package to pass through, or make arrangements to unpack the ATM in an area with sufficient access and then move it to the installation site. Also ensure that any corridors can support the weight of the ATM. Refer to page 36 for the maximum weight of the ATM and its floor loading.

The following tables give the minimum dimensions for doorways, corridors with right angle corners and the space required to rotate an ATM on its axis.

Note 1: The dimensions assume the ATM is being moved using equipment that does not extend beyond the ATM or packaging.

Note 2: A surrounding clearance of 6 mm (0.24 in.) has been allowed in the figures.

Standard Sleeve

Packaged ATM(pallet, carton

and lid)

Packaged ATM(pallet and

carton)

UnpackagedATM

(without collar)UL

UnpackagedATM

(without collar)CEN L & CEN I

UnpackagedATM

(without collar)CEN III &CEN IV

A Doorway or straight corridor

817 mm(32.17 in.)

813 mm(32.01 in.)

485 mm(19.10 in.)

485 mm(19.10 in.)

485 mm(19.10 in.)

B Corridor with corner 1083 mm(42.64 in.)

1075 mm(42.32 in.)

775 mm(30.51 in.)

784 mm(30.87 in.)

791 mm(31.14 in.)

C Rotation about centre 1644 mm(64.72 in.)

1629 mm(64.13 in.)

1312 mm(51.65 in.)

1336 mm(52.60 in.)

1355 mm(53.35 in.)

A B

B

C

6 B006-6641-B000


Short Sleeve

Packaged ATM(pallet, carton

and lid)

Packaged ATM(pallet and

carton)

UnpackagedATM

(without collar)UL

UnpackagedATM

(without collar)CEN L & CEN I

UnpackagedATM

(without collar)CEN III &CEN IV

A Doorway or straight corridor

817 mm(32.17 in.)

813 mm(32.01 in.)

485 mm(19.10 in.)

485 mm(19.10 in.)

485 mm(19.10 in.)

B Corridor with corner 1083 mm(42.64 in.)

1075 mm(42.32 in.)

734 mm(28.90 in.)

744 mm(29.29 in.)

751 mm(29.57 in.)

C Rotation about centre 1644 mm(64.72 in.)

1629 mm(64.13 in.)

1207 mm(47.52 in.)

1231 mm(48.46 in.)

1249 mm(49.17 in.)

A B

B

C

B006-6641-B000 7


ATM DIMENSIONSThe following illustrations show dimensions for ATMs configured with CEN Grade L, CEN Grade I, CEN Grade III, CEN Grade IV Spanish Certified and UL 291 Level 1 security enclosures.

Note: Cables enter the ATM through the hole in the base of the ATM security enclosure. Refer to page 37 for the location of the hole.

8 B006-6641-B000


Standard Sleeve Without Collar

UL Security Enclosure

The illustration below shows the dimensions for a standard sleeve ATM configured with a UL security enclosure. It shows the sleeve before a collar has been fitted.

713 mm

(28.07 in.)

1489 mm

(58.62 in.)

371 mm

(14.61 in.)

836 mm

(32.91 in.)

742 mm

(29.21 in.)

800 mm

(31.50 in.)

803 mm

(31.61 in.)

424 mm

(16.69 in.)

470 mm

(18.50 in.)374 mm

(14.72 in.)

372 mm

(14.65 in.)

837 mm

(32.95 in.)

1211 mm

(47.68 in.)

23 mm

(0.90 in.)23 mm

(0.90 in.)

473 mm

(18.62 in.)

B006-6641-B000 9


CEN Security Enclosure

The illustration below shows the dimensions for a standard sleeve ATM configured with a CEN Grade L, CEN Grade I, CEN Grade III or CEN Grade IV Spanish Certified security enclosure. It shows the sleeve before a collar has been fitted.

CEN L, CEN I CEN III, CEN IV CEN L, CEN I CEN III, CEN IV

A1237 mm(48.7 in.)

1257 mm(49.49 in.)

B863 mm

(33.98 in.)883 mm

(34.76 in.)

722 mm

(28.43 in.)

1498 mm

(58.98 in.)

371 mm

(14.61 in.)

845 mm

(33.27 in.)

800 mm

(31.50 in.)

803 mm

(31.61 in.)

424 mm

(16.69 in.)23 mm

(0.90 in.)23 mm

(0.90 in.)

473 mm

(18.62 in.)

470 mm

(18.50 in.)374 mm

(14.72 in.)

B

A

742 mm

(29.21 in.)

372 mm

(14.65 in.)

10 B006-6641-B000


Short Sleeve Without Collar

UL Security Enclosure

The illustration below shows the dimensions for a short sleeve ATM configured with a UL security enclosure. It shows the sleeve before a collar has been fitted.

713 mm

(28.07 in.)

1489 mm

(58.62 in.)

836 mm

(32.91 in.)

742 mm

(29.21 in.)

800 mm

(31.50 in.)

803 mm

(31.61 in.)

424 mm

(16.69 in.)

470 mm

(18.50 in.)260 mm

(10.24 in.)

258 mm

(10.16 in.)

837 mm

(32.95 in.)

1097 mm

(43.19 in.)

23 mm

(0.90 in.)23 mm

(0.90 in.)

473 mm

(18.62 in.)

258 mm

(10.16 in.)

B006-6641-B000 11


CEN Security Enclosure

The illustration below shows the dimensions for a short sleeve ATM configured with a CEN Grade L, CEN Grade I, CEN Grade III or CEN Grade IV Spanish Certified security enclosure. It shows the sleeve before a collar has been fitted.

CEN L, CEN I CEN III, CEN IV CEN L, CEN I CEN III, CEN IV

A1123 mm(44.21 in.)

1143 mm(45.00 in.)

B863 mm

(33.98 in.)883 mm

(34.76 in.)

722 mm

(28.43 in.)

1498 mm

(58.98 in.)

845 mm

(33.27 in.)

800 mm

(31.50 in.)

803 mm

(31.61 in.)

424 mm

(16.69 in.)23 mm

(0.90 in.)23 mm

(0.90 in.)

473 mm

(18.62 in.)

470 mm

(18.50 in.)

B

A

742 mm

(29.21 in.)

258 mm

(10.16 in.)

260 mm

(10.24 in.)

258 mm

(10.16 in.)

12 B006-6641-B000


Collar Dimensions

Standard Collar

The illustration below shows the dimensions for an ATM configured with a standard collar.

UL CEN Short Sleeve Standard Sleeve

A1548 mm(60.94 in.)

1557 mm(61.30 in.)

B225 mm(8.86 in.)

339 mm(13.35 in.)

660 mm

(25.98 in.)

548 mm

(21.57 in.)

B

A

39 mm

(1.54 in.)39 mm

(1.54 in.)

38 mm

(1.50 in.)

B006-6641-B000 13


Advert Collar

The illustration below shows the dimensions for an ATM configured with an advert collar.

UL CEN Short Sleeve Standard Sleeve

A1760 mm(69.29 in.)

1769 mm(69.65 in.)

B225 mm(8.86 in.)

339 mm(13.35 in.)

660 mm

(25.98 in.)

548 mm

(21.57 in.)

A

39 mm

(1.54 in.)39 mm

(1.54 in.)

38 mm

(1.50 in.)

B

14 B006-6641-B000


ACCESS FOR ALLThe ATM has been designed to meet the height and reach requirements of both the able-bodied and disabled. For wheelchair users, the ATM offers optimised parallel approach, providing easy access, security and private space if installed according to the specifications detailed in this document.

Highest Operable PointThe highest operable point is the height of the of the highest consumer interface element when the ATM is in use. The top FDK of the 15.0 inch display is considered to be the highest operable point of this ATM. Providing that the software application is designed to NCR guidelines this point also applies for the touch screen variant.

Note: If a 12.1 inch display is fitted the FDKs and touchscreen are lowered. In this case the highest operable point is lowered by 43 mm (1.70 in.). Other interface elements remain at the same height.

Height and Depth to Main Facia ItemsThe following tables give the height and depth to the main facia items located on the facia. All the height dimensions are calculated from the base of the ATM.

Height(from base of ATM)

Depth(from front of

collar)

Facia Item UL CEN UL and CEN

A12.1 inch Touchscreen Display (top)

1236 mm(48.66 in.)

1245 mm(49.02 in.)

261 mm(10.28 in.)

15.0 inch Touchscreen Display (top)

1260 mm(49.61 in.)

1269 mm(49.96 in.)

260 mm(10.24 in.)

B12.1 inch Display - 1st FDK (centre)

1167 mm(45.94 in.)

1176 mm(46.3 in.)

224 mm(8.82 in.)

15.0 inch Display - 1st FDK (centre)

1179 mm(46.42 in.)

1188 mm(46.77 in.)

228 mm(8.98 in.)

C12.1 inch Display - 2nd FDK (centre)

1136 mm(44.72 in.)

1145 mm(45.08 in.)

213 mm(8.39 in.)

15.0 inch Display - 2nd FDK (centre)

1141 mm(44.92 in.)

1150 mm(45.28 in.)

215 mm(8.47 in.)

D Receipt943 mm

(37.13 in.)952 mm

(37.48 in.)168 mm(6.61 in.)

B006-6641-B000 15


E Cash Exit735 mm

(28.94 in.)764 mm

(30.08 in.)65 mm

(2.56 in.)

F Audio Jack Plug853 mm

(33.58 in.)862 mm

(33.94 in.)67 mm

(2.64 in.)

G No. 5 Key894 mm(35.2 in.)

903 mm(35.55 in.)

141 mm(5.55 in.)

H Card Reader950 mm(37.4 in.)

959 mm(37.76 in.)

164 mm(6.46 in.)

I

Barcode Reader1329 mm(52.32 in.)

1338 mm(52.68 in.)

222 mm(8.74 in.)

Barcode Activation Point1159 mm(45.63 in.)

1168 mm(45.98 in.)

118 mm(4.65 in.)

SS

5JKL

front

A B C D E F G H I

16 B006-6641-B000


Topmost Viewable Facia Item

The following illustration shows the projected angle from the front of the standard or advert collar and the lowered height collar to the top of the 15 inch touchscreen, which is the topmost viewable facia item.

38o

B006-6641-B000 17


Facia Item Locations for Voice Guidance

Task LightingA minimum of 200 LUX is required for task lighting.

Facia Item Distance from No. 5 Key Clock Face Position

A Receipt Exit120 mm(4.72 in.)

10

B

12.1 inch Display- Top left-hand FDK

302 mm(11.89 in.)

11

15.0 inch Display- Top left-hand FDK

326 mm(12.83 in.)

11

C Barcode Activation Point242 mm(9.53 in.)

12

D Card Reader156 mm(6.14 in.)

2

E Audio Jack Plug146 mm(5.75 in.)

4

FCash Exit 140 mm

(5.51 in.)6

AAA

A

BC

D

F

E

18 B006-6641-B000


Wheelchair ClearanceThe following illustration shows the clearance required for wheelchair approach and turning circle.

1524 mm

(60.0 in.)

1524 mm

(60.0 in.)

B006-6641-B000 19


INSTALLATION AND SERVICE CLEARANCES

Important Notice to UsersIf it is likely that the ATM will be upgraded with new modules as they become available, you should use the optimum clearances.

Note: Installing the ATM in the minimum servicing areas may impact servicing and/or upgrading times.

20 B006-6641-B000


Optimum Clearances

Standard Sleeve

The illustration below shows the optimum clearance dimensions for an ATM configured with a UL, or CEN, security enclosure and standard sleeve.

330 mm

(13.0 in.)

750 mm

(29.5 in.)

1470 mm

(57.9 in.)

1500 mm

(59.1 in.)

500 mm

(19.7 in.)500 mm

(19.7 in.)

815 mm

(32.1 in.)

2315 mm

(91.1 in.)

B006-6641-B000 21


Short Sleeve

The illustration below shows the optimum clearance dimensions for an ATM configured with a UL, or CEN, security enclosure and short sleeve.

203 mm

(8.0 in.)

750 mm

(29.5 in.)

1470 mm

(57.9 in.)

2328 mm

(91.7 in.)

1500 mm

(59.1 in.)

828 mm

(32.6 in.)

500 mm

(19.7 in.)500 mm

(19.7 in.)

22 B006-6641-B000


Optimum Distance Between Two Installations

The optimum distance between the security enclosures of two ATMs, installed side by side,

is 500 mm (19.7 in.)

A B CShort Sleeve 2328 mm

(91.7 in.)203 mm(8.0 in.)

828 mm(32.6 in.)

Standard Sleeve 2315 mm(91.1 in.)

330 mm(13.0 in.)

815 mm(32.1 in.)

750 mm

(29.5 in.)

500 mm

(19.7 in.)

2440 mm

(96.1 in.)

1500 mm

(59.1 in.)

500 mm

(19.7 in.)500 mm

(19.7 in.)

B

A

C

B006-6641-B000 23


Minimum ClearancesThe following illustrations show the minimum areas required for installing and servicing the ATM.

Standard Sleeve

The illustration below shows the minimum clearance dimensions for an ATM configured with a UL, or CEN, security enclosure with a standard sleeve.

Note 1: This area is required for minimum service clearance. If this area is not available please refer to “Important Notice to Users” on page 20 and consult your local service representative.

1715 mm

(67.5 in.)

900 mm

(35.4 in.)

150 mm

(5.9 in.)

1150 mm

(45.3 in.)

380 mm

(15.0 in.)

2045 mm

(80.5 in.)

300 mm

(11.8 in.) 815 mm

(32.1 in.)

470 mm

(18.5 in.)

330 mm

(13.0 in.)

24 B006-6641-B000


Short Sleeve

The illustration below shows the minimum clearance dimensions for an ATM configured with a UL, or CEN, security enclosure with a short sleeve.

Note 1: This area is required for minimum service clearance. If this area is not available please refer to “Important Notice to Users” on page 20 and consult your local service representative.

203 mm

(8.0 in.)

1728 mm

(68.0 in.)

900 mm

(35.4 in.)

150 mm

(5.9 in.)

1150 mm

(45.3 in.)

380 mm

(15.0 in.)

1931 mm

(76.0 in.)

300 mm

(11.8 in.) 828 mm

(32.6 in.)

470 mm

(18.5 in.)

B006-6641-B000 25


Minimum Distance Between Two Installations

The minimum distance between the security enclosures of two ATMs, installed side by side, is 380 mm (15.0 in.).

Note: This area is required for minimum service clearance. If this area is not available please refer to “Important Notice to Users” on page 20 and consult your local service representative.

A B CShort Sleeve 1728 mm

(68.0 in.)203 mm

(42.32 in.)828 mm(32.6 in.)

Standard Sleeve 1715 mm(67.5 in.)

330 mm(64.13 in.)

815 mm(32.1 in.)

2000 mm

(78.7 in.)

380 mm

(15.0 in.)470 mm

(18.5 in.)

900 mm

(35.4 in.)

150 mm

(5.9 in.)

380 mm

(15.0 in.) 300 mm

(11.8 in.)

470 mm

(18.5 in.)

B

A

C

26 B006-6641-B000


Exterior Wall ClearancesThe illustrations below show the minimum clear wall area required around the collar for installing and servicing the ATM.

Standard Collar

Advert Collar

30 mm

(1.18 in.)30 mm

(1.18 in.)

45 mm

(1.77 in.)

10 mm

(0.39 in.)

30 mm

(1.18 in.)30 mm

(1.18 in.)

45 mm

(1.77 in.)

10 mm

(0.39 in.)

B006-6641-B000 27


SERVICE ACCESS PANELS AND FACIA APERTURE

For installations where there is enough room to stand at either side of the ATM, there are two service access panels on the top-box, one at either side, as shown below. The panels can be removed to allow easier access to the facia, keyboard and shutter areas.

In addition to the side panels the monitor and bezel can also be unlatched and removed to allow access behind the facia from the front.

28 B006-6641-B000


COLLAR TOLERANCEThe wall and floor need to be smooth and even as the collar has a tolerance of +/- 4 mm (0.2 in. (+/- 0.5°)) at the top and bottom, with 0 mm (0.0 in. (0°)) at its centre. This is shown in the following illustration.

Note: The collar cannot accommodate large dips or depressions in the wall.

+/- 4 mm

(0.2 in.)

+/- 4 mm

(0.2 in.)

0.0 mm

(0.0 in.)

B006-6641-B000 29


INSTALLATION CATEGORIESThere are two categories of physical installation of the ATM:

Installation at NCR optimum height.

Installation at lowered height.

NCR Optimum HeightThis height assures the best display viewability for able-bodied people. It does not comply with the regulations listed in the next section.

NCR optimum height specifies the highest operable point to be 1400 mm (55.12 in.) from sidewalk level.

Lowered HeightsThe following installation heights have been designed to meet the regulations listed below and therefore meet the requirements of both able-bodied and disabled people.

Centre for Accessible Environments in the UK (CAE)

To ensure maximum user accommodation relative to the UK Design Guidelines “Access to ATMs”, published by the Centre for Accessible Environments in the UK (CAE), the ATM must be installed with the height of the highest consumer interface element no higher than 1250 mm (49.2 in.) from sidewalk level.

Department of Justice Standard for Accessible Design (ADA)

To comply with the Department of Justice Standard for Accessible Design, title III regulation, the ATM must be installed for either:

Parallel approach ensures that the height of the highest consumer interface element is no higher than 1372 mm (54.0 in.) from the sidewalk level.or

Forward approach ensures that the height of the highest consumer interface element is no higher than 1220 mm (48.0 in.) from sidewalk level.

The wheelchair clearance on page 19 shows adequate floor space for forward or parallel approach. For minimum floor space for only forward or only parallel approach, refer to the ADA Accessibility Guidelines and implement the appropriate forward or parallel height requirements.

Note: To comply with ADA Accessibility Guidelines (ADAAG), July 2004, refer only to the forward approach.

30 B006-6641-B000


Canadian Standards Association (CSA)

To comply with the Canadian Standards Association (CSA), B651.1-01, 2004, the ATM must be installed with the height of the highest consumer interface element no higher than 1200 mm (47.2 in.) from sidewalk level.

Additional Lowered HeightsThe following regulations have flexibility in their installation heights, providing that the ATM is installed within the lower and higher limits listed below. As they do not need to be installed at an exact height, they are not detailed in the sections that follow.

Australian Bankers’ Association

To comply with the Australian Bankers’ Association Industry Standard Automated Teller Machine (ATM), the ATM must be installed to ensure that the lowest consumer interface element is no less than 750 mm (29.5 in.) and the highest consumer interface element is no higher than 1200 mm (47.2 in.) from sidewalk level.

Australian Standard Automated Teller Machines - User Access

To comply with the Australian Standard Automated Teller Machines - User Access, AS 3769 - 1990, the ATM must be installed to ensure that the lowest consumer interface element is no less than 685 mm (27.0 in.) and the highest consumer interface element is no higher than 1370 mm (53.9 in.) from sidewalk level, and not less than 500 mm (19.69 in.)from an internal corner.

United Nations Division for Social Policy and Development

To comply with the United Nations Division for Social Policy and Development, 2003 - 2004, the ATM must be installed to ensure that the lowest consumer interface element is no less than 800 mm (31.5 in.) and the highest consumer interface element is no higher than 1400 mm (55.1 in.) from sidewalk level.

Installing Through a Glass WallIf you are installing your ATM through a glass wall you may require a suitable glass support (normally a steel collar) to sit between the ATM collar and the glass. The requirement for this support should be determined by the architect. If required, any such support should be sourced locally.

B006-6641-B000 31


INSTALLATION AT LOWERED HEIGHTIt is the responsibility of the owning institution to ensure that the heights from the sidewalk level to the facia items comply with any local regulations. For more information on the installation heights and regulations refer to the earlier section “Lowered Heights” on page 30.

Installation Height

CAEparallel approach

ADAparallel approach

ADA and ADAAGforward approach

CSAparallel approach

Highest operable point(maximum)

1250 mm(49.21 in.)

1372 mm(54.02 in.)

1220 mm(48.03 in.)

1200 mm(47.24 in.)

AHeight to No.5 key

965 mm(37.99 in.)

1087 mm(42.80 in.)

915 mm(36.02 in.)

915 mm(36.02 in.)

BHeight to bottom of hole

774 mm(30.47 in.)

896 mm(35.28 in.)

744 mm(29.29 in.)

724 mm(28.50 in.)

C Plinth height (see Note 1)

UL 71 mm(2.80 in.)

193 mm(7.60 in.)

41 mm(1.61 in.)

21 mm(0.83 in.)

CEN 62 mm(2.44 in.)

184 mm(7.24 in.)

32 mm(1.26 in.)

12 mm(0.47 in.)

443 mm

(17.44 in.)

793 mm

(31.22 in.)

A B

C

32 B006-6641-B000


Note 1: The actual height of the plinth depends upon the difference in height between the sidewalk and the interior floor. If, as the illustration shows, there is no difference, then the plinth must have the height that is specified in the table above.

Note 2: The standard sleeve ATM can be installed through a wall that is a maximum of 330 mm (13.0 in.) thick. The short sleeve ATM can be installed through a wall that is a maximum of 203 mm (8.0 in.) thick.

Note 3: For ease of installation; NCR recommends installation through a larger hole in the wall.

B006-6641-B000 33


INSTALLATION AT OPTIMUM HEIGHTIt is the responsibility of the owning institution to ensure that the heights from the sidewalk level to the facia items comply with any local regulations. Where no such regulations exist, the ATM can be installed at the NCR optimum height, as shown in the following illustration.

NCR optimum height specifies the highest operable point to be 1400 mm (55.12 in.) from sidewalk level. This places the height of the no. 5 key at 1115 mm (43.90 in.) from the sidewalk.

Note 1: The actual height of the plinth depends upon the difference in height between the sidewalk and the interior floor. If, as the illustration shows, there is no difference, then the plinth must be the height that is specified in the table above.

Note 2: The standard sleeve ATM can be installed through a wall that is a maximum of 330 mm (13.0 in.) thick. The short sleeve ATM can be installed through a wall that is a maximum of 203 mm (8.0 in.) thick.

Note 3: For ease of installation; NCR recommends installation through a larger hole in the wall.

UL CEN L, CEN I, CEN III & CEN IV

A Plinth height (See Note 1)

221 mm(8.70 in)

212 mm(8.35 in)

793 mm

(31.22 in.)

924 mm

(36.38 in.)

443 mm

(17.44 in.)

A

34 B006-6641-B000


SEALING THE HOLE IN THE WALL AGAINST COLD AND WATER

To ensure that the temperature around the ATM is maintained during cold weather, it is important that the wall opening is prepared correctly.

Any cavity in the wall should not extend into the wall opening.

Cavities in the wall should be sealed to provide a flush surface.

The gap between the ATM sleeve and the wall opening should be left clear to allow air at room temperature to circulate.

.

B006-6641-B000 35


REQUIREMENTS FOR THE FLOORThe ATM is suitable for mounting on concrete or other non-combustible surface only.

Floor CoveringAn antistatic floor covering should be used and must be of a type that will not generate dust or fluff. The surface on which the ATM is to be sited should be level and even. In locations where the floor may be uneven, it is recommended that a steel plate is used under the ATM.

Floor LoadingThe ATM must be installed on a floor capable of supporting the maximum weight. Only the maximum weight should be considered as additional options may be added after installation.

UL CEN L and CEN ICEN III and CEN IV Spanish Certified

Maximum weight 510 kg(1124.6 lb.)

538 kg(1186.3 lb.)

664 kg(1464.1 lb.)

Floor loading 1356 kg/m2

(277.8 lb./ft2)1431 kg/m2

(293.0 lb./ft2)1766 kg/m2

(361.7 lb./ft2)

36 B006-6641-B000


BOLT HOLESThe following illustrations show a plan of the base of the ATM (viewed from above) and its relationship with the exterior wall. The plan should be used for pre-drilling bolt holes ‘A’ and illustrates the design of the steel plate, if used. If a plinth is used it should be no smaller than the base of the ATM and it must be constructed of a material, and in such a way, that it is capable of supporting the weight of the ATM (see page 36).

The definition of a plinth is a platform on to which the ATM is bolted. This plinth enables the ATM to be installed at the required height through the wall.

Standard Sleeve Bolt Hole Locations

UL Security Enclosure Bolt Hole Locations The illustration below shows the dimensions for a standard sleeve ATM configured with a UL security enclosure.

Note: The boundary marked with a ‘B’ shows the cable access hole for all cables.

270 mm

(10.63 in.)

470 mm

(18.50 in.)

60 mm

(2.36 in.)

175 mm

(6.89 in.)

135 mm

(5.31 in.)

800 mm

(31.50 in.)

428 mm

(16.85 in.)

118 mm

(4.65 in.)

33 mm

(1.30 in.)

254 mm

(10.00 in.)

463 mm

(18.23 in.)

140 mm

(5.51 in.)

B

A

A

A

A

247 mm

(9.72 in.)

330 mm

(13.00 in.)

B006-6641-B000 37


CEN Security Enclosure Bolt Hole Locations The illustration below shows the dimensions for a standard sleeve ATM configured with a CEN security enclosure.

Note 1: The hole marked with a ‘B’ enables a security alarm sensor to be fitted.

Note 2: The boundary marked with a ‘C’ shows the cable access hole for all cables.

Detail of Hole A(All CEN Safes)

Detail of Hole B(Not required on Spanish CEN IV)

45 mm

(1.77 in.)45 mm

(1.77 in.)

20 mm

(0.78 in.)25 mm

(0.98 in.)

28 mm

(1.1 in.)

60 mm

(2.4 in.)

45 mm

(1.8 in.)

28 mm

(1.1 in.)

265 mm

(10.43 in.)

470 mm

(18.50 in.)

82 mm

(3.23 in.)

133 mm

(5.24 in.)

112 mm

(4.41 in.)

800 mm

(31.50 in.)410 mm

(16.14 in.)

160 mm

(6.30 in.)

33 mm

(1.30 in.)

230 mm

(9.06 in.)

330 mm

(13.00 in.)

505 mm

(19.88 in.)

123 mm

(4.84 in.)

B

C

A

A

A

A

271 mm

(10.67 in.)

38 B006-6641-B000


Short Sleeve Bolt Hole Locations

UL Security Enclosure Bolt Hole Locations The illustration below shows the dimensions for a short sleeve ATM configured with a UL security enclosure.

Note: The boundary marked with a ‘B’ shows the cable access hole for all cables.

270 mm

(10.63 in.)

470 mm

(18.50 in.)

60 mm

(2.36 in.)

175 mm

(6.89 in.)

135 mm

(5.31 in.)

800 mm

(31.50 in.)

428 mm

(16.85 in.)

118 mm

(4.65 in.)

33 mm

(1.30 in.)

254 mm

(10.00 in.)

203 mm

(8.00 in.)

349 mm

(13.74 in.)

140 mm

(5.51 in.)

B

A

A

A

A

247 mm

(9.72 in.)

B006-6641-B000 39


CEN Security Enclosure Bolt Hole Locations The illustration below shows the dimensions for a short sleeve ATM configured with a CEN security enclosure.

Note 1: The hole marked with a ‘B’ enables a security alarm sensor to be fitted.

Note 2: The boundary marked with a ‘C’ shows the cable access hole for all cables.

Detail of Hole A(All CEN Safes)

Detail of Hole B(Not required on Spanish CEN IV)

265 mm

(10.43 in.)

470 mm

(18.50 in.)

82 mm

(3.23 in.)

133 mm

(5.24 in.)800 mm

(31.50 in.)410 mm

(16.14 in.)

160 mm

(6.30 in.)

33 mm

(1.30 in.)

230 mm

(9.06 in.)

203 mm

(8.00 in.)

391 mm

(15.39 in.)

123 mm

(4.84 in.)

B

C

A

A

A

A

271 mm

(10.67 in.)

112 mm

(4.41 in.)

45 mm

(1.77 in.)45 mm

(1.77 in.)

20 mm

(0.78 in.)25 mm

(0.98 in.)

28 mm

(1.1 in.)

60 mm

(2.4 in.)

45 mm

(1.8 in.)

28 mm

(1.1 in.)

40 B006-6641-B000


Security Bolts To meet security standards the ATM must be bolted to the floor, through the ‘A’ holes, using four bolts with anchor washers as specified below. The floor must be capable of withstanding the loading imposed by the anchor points for the bolts. Bolts and anchor washers are to be supplied by the owning organisation.

If an adjustable plinth is used, it must be bolted to the floor.

To meet security standards the minimum specification for bolts to secure the ATM to a concrete floor is high tensile M16 (5/8 in.) bolts with appropriate anchor washers of 6 mm (0.2 in.) minimum thickness. Bolts should be a minimum depth of 150 mm (5.9 in.) and either resin anchor bolts or shield anchor type bolts.

Note 1: Bolting of CEN security enclosures should comply with the requirements of EN 1143-1 (CEN Safe Burglary Standard).

Note 2: For CEN L, CEN I and CEN III safes there is an additional fifth central anchoring hole (hole ‘B’) of a larger counterbored diameter that can be used to fit a special local alarm sensor.

B006-6641-B000 41


VIDEO CAMERA

Ambient LightingIf the ATM is fitted with a video camera, it is strongly recommended that there is a minimum of 50 LUX lighting at floor level within the area illustrated below. This lighting level conforms to:

Australian Standard for Automatic Teller Machines (1990)

Lighting for Automatic Teller Machines as prepared by Illuminating Engineering Society of North America (1997).

1500 mm

(59.06 in.)

1000 mm

(39.40 in.)

42 B006-6641-B000


Internal Space Constraint for Fitting a Third-Party Video Camera

The ATM can be ordered with a video camera in either PAL or NTSC format. However, if a camera is not configured and a third-party video camera is to be installed, there is a space constraint to consider. The following illustration shows the space constraint dimensions.

A list of cameras that will fit within this space constraint can be found in the ATMs Feature Descriptions (B006-6451) book.

Short Sleeve Standard Sleeve

A116 mm(4.57 in.)

230 mm(9.06 in.)

124º

168 mm

(6.61 in.)

84 mm

(3.31 in.)A

34 mm

(1.34 in.)100 mm

(3.94 in.)

23 mm

(0.91 in.)

66 mm

(2.60 in.)34 mm

(1.34 in.)

30 mm

(1.18 in.)

89 mm

(3.50 in.)

11 mm

(0.43 in.)

B006-6641-B000 43


DECALS AND BRANDING

Card Orientation Window

If the window next to the Card Reader entry/exit slot is to be customised to indicate card orientation, the card/decal to be inserted into the window should be of the following dimensions:

The card/decal should be a maximum of 0.75 mm (0.029 in.) thick.

Note 1: An industry standard credit card can be placed behind the card orientation window.

54 mm

(2.13 in.)

85 mm

(3.34 in.)

5 mm

(0.20 in.)Radius

44 B006-6641-B000


Advert Decal RecessThe following illustrations show dimensions for an advert decal that can be placed within a recess on the fascia.

Decal Recess Area with Camera Lens

Decal Recess Area without Camera Lens

38.7 mm (1.52 in.)

R (0.35 in.)9 mm

400 mm

(15.75 in.)

38.5 mm

(1.51 in.)

R (0.35 in.)9 mm

400 mm

(15.75 in.)

38.5 mm

(1.51 in.)

B006-6641-B000 45


Standard Collar With Advert LightThe following illustrations show dimensions for an advert decal that can be placed on either the front or the inside of the window, depending on whether the window is opaque or clear.

Opaque Window

A: 6 mm (0.24 in.) Radius in four corners.

490 mm

(19.29 in.)

A

175 mm

(6.89 in.)

46 B006-6641-B000


Clear Window

This decal can be illuminated from behind.

A: 2.5 mm (0.10 in.) Radius in four corners.

483 mm

(19.02 in.)

A

168 mm

(6.61 in.)

B006-6641-B000 47


Entry/Exit Slot DecalThere are no recesses on the facia for entry/exit decals. However, if you wish to fit your own, the following are guidelines to the decal sizes, design and placement.

The recommended placement of the decals is above or below the entry/exit slots, determined by the space available near the slot.

The decals should be a maximum of 0.5 mm (0.02 in.) thick and it is recommended that they be made from textured polycarbonate with 3M 467 High Performance MP adhesive.

Note: A combination of your application and screen graphics can be used as an alternative to indicate the cash/media slot.

70 mm

(2.76 in.)

12 mm

(0.47 in.)

48 B006-6641-B000

To help NCR maintain the quality of their publications, send comments on the accuracy, clarity, usability, navigation, organization, and value of this book.

Address correspondence to:

Surface mail address:

NCR Financial Solutions Group Ltd

Information Solutions

Kingsway West

Dundee

Scotland

DD2 3XX

Email address:

[email protected]

Documents

NCR SelfServ™ 26 ATM - PBF GROUPpbfgroup.ru/files/services/ncr/selfserv26-prepare.pdf · NCR SelfServ 26 ATM Site Preparation 4 B006-6641-B000 Product Identification The product