NCWorks Creative Materials Mockups › nccommerce › documents › files › NC...Feb 12, 2020 · 5 NCWorks Career Center Certification High Country Workforce Development Board

February 12, 2020

Winston-Salem, NC

COMMISSIONNCWORKS

Tony Copeland, Secretary

NC Department of Commerce

NCWORKS

NCWORKS

COMMISSIONNCWORKS

5

NCWorks Career Center Certification High Country

Workforce Development Board

626 Ashe Central School Road, Jefferson, NC 28640200 Mayland Drive, Spruce Pine, NC 28777130 Poplar Grove Road Connector, Boone, NC 286071320 West D Street, Suite 2, North Wilkesboro, NC 286591040 East US Highway 19E, Suite L, Burnsville, NC 28714

6

Kerr Tarr


NCWorks Career Center Certification

111 Hilltop Village, Oxford, NC 27656857 South Beckford Drive Suite G, Henderson, NC 27536

7

Durham



1105 South Briggs Ave, Durham, NC 27703

8

Gaston



1391 Bessemer City Road, Gastonia, NC 28052

COMMISSIONNCWORKS

NCWORKS

Cecilia Holden President, CEOmyFutureNC

for

NORTH CAROLINA

A CALL TO

ACTION

CECILIA HOLDEN

[email protected]

WWW.MYFUTURENC.ORG

mailto:[email protected]://www.myfuturenc.org/

THE PROBLEM

THE PROBLEM: A LEAKY EDUCATION PIPELINE

THE PROBLEM: A LEAKY EDUCATION PIPELINE

28% 47%

59% 70%

13%

THE PROBLEM: A SKILLS GAP

EMPLOYERS CITE LACK OF:

• Employability skills

• Technical skills

• Overall education

THE GOAL

THE GOAL: CLOSING THE ATTAINMENT GAP

THE WAY FORWARD

myFutureNCBoard of Directors

myFutureNC Funders

NC Governor John M. Belk Endowment

NC Senate Member Goodnight Educational Foundation

NC House Member Bill & Melinda Gates Foundation

NC Community Colleges System President C.D. Spangler Foundation

UNC System President

NCICU Association President

NC Public Schools Superintendent

NC State Board of Education Chair

NC Chamber President

Business Leaders from Farming, Banking, Health & IT

Philanthropic Leaders

(2)At-Large Members

BUILDING & SUSTAINING MOMENTUM

CATALYZE & SUPPORT

ADVANCE EVIDENCE-BASED PRACTICES & POLICIES

ALIGN & COORDINATE

CONVENE & ENGAGE

MEASURE PROGRESS

CONVENE & ENGAGE

KEY PARTNERS

AND

THE PUBLIC

GOAL ENDORSEMENTS

Statewide

1. HB 664 (Codification)

2. North Carolina Independent Colleges and

Universities

3. North Carolina State Board of Education

4. North Carolina Board of Community Colleges

5. University of North Carolina Board of Governors

6. North Carolina School Superintendents Association

7. Governor’s Education Cabinet

8. North Carolina Chamber of Commerce

9. NCWorks Commission

10. North Carolina Business Committee for Education

11. North Carolina Association of Workforce

Development Boards

12. North Carolina School Boards Association

13. BEST NC

14. North Carolina Economic Development Association

Regional

21 Local Workforce Boards

ALIGN & COORDINATE

ATTAINMENT

AND

TALENT INITIATIVES

myFutureNC

Credentials of Value Institute

Identify high quality credentials valued by NC employers that support North

Carolinians in obtaining in-demand living wage jobs

Credentials must

✓ Build into our accountability systems

✓ Count toward attainment goals

✓ Embed in career pathways and guided pathways

✓ Signal to learners what has a value to their careers

Types of Credentials

✓ State Agency

✓ Industry Developed

✓ Workforce Defined

Credential Role

✓ Building Blocks

✓ Stackable

✓ Career

✓ Growth

High Value

✓ Demand

✓ Wages

NC Credentials of Value

High-quality credentials valued

by NC employers that support

North Carolinians in obtaining

in-demand living wage jobs

Determining what counts

CATALYZE & SUPPORT

NEW AND ONGOING ATTAINMENT

INITIATIVES

STATE-LEVEL PARTNER ENGAGEMENT

• NC State Board of Education

• NC Association of County

Commissioners

• Golden LEAF Foundation

• NC Association of Community

College Presidents and NC School

Superintendents Association

ADVANCE

EVIDENCE-BASED

PRACTICES & POLICIES

DEVELOP, IMPLEMENT & PROMOTE

ATTAINMENT ACADEMY

Goal: Through cross-state learning opportunities, refine a cross-sector action plan that identifies North Carolina’s highest impact strategies to meet “2 Million by 2030”

Participating States: CA, IN, LA, MI, NC, NJ, TN

Priorities Under Consideration: • Statewide campaign

• Increase access and affordability through state student aid & FAFSA participation

• Focus on some-college-no-degree adult students

• Remediation

• Align pathways with workforce demand

• Innovations in postsecondary education

MEASURING OUR

PROGRESS

STATE-LEVEL INDICATORS: MYFUTURENC

ATTAINMENT DASHBOARD

Developed and monitored in

partnership with key in-state

research and data

organizations and our state

agencies.

LOCAL COUNTY PROFILES

Develop County Profiles with State

Sectors and Local Leaders:

1. Tied to career- and college-ready success

2. Rigorous and consistent

3. Collected and compiled yearly

4. Specific to North Carolina

5. Disaggregated to regional, county, district or

school level (based on availability of data).

CONNECT WITH US

@myFutureNC

@myFutureNC#myFutureNC

#2MillionBy2030

www.myFutureNC.org

THANK YOU

COMMISSIONNCWORKS

NCWORKS

Erika Ferguson, Director

Office of Healthy Opportunities

NC Department of Health and Human Services

36

NCCARE360 Overview

Erika Ferguson

Director, Healthy Opportunities, NC DHHS

February 12, 2020

37

“Buying Health” Across Our Department

Medicaid

Transformation

Early Childhood

Action PlanOpioid Action

Plan

“To improve the health of North Carolinians through an

innovative, whole-person centered, and well-coordinated

system of care that addresses both the medical and non-

medical drivers of health.”

NCDHHS | NC Works Commission | Feb. 12, 2020

38

Building the Infrastructure to “Buy Health”

39

NCCARE360

NCCARE360 is the first statewide coordinated network

that unites health care and human services organizations

with a shared technology platform allowing for a

coordinated, community-oriented, person-centered

approach to delivering care in North Carolina.


40

Functionality Partner Timeline

Resource Directory &Call Center

Directory of statewide resources that will include

a call center with dedicated navigators, a

data team verifying resources, and text and

chat capabilities.

Phased update 2019 – Spring 2020

* Currently has verified resources across all

counites and all domains

Resource Repository

APIs integrate NCCARE360 directory with resource directories across the

state to share resource data in one repository.

Phased Approach

Referral & Outcomes Platform

An intake and referral platform to connect

people to community resources and allow for a

feedback loop.

Rolled out by county January 2019 – December

2020

Hands on, in-person technical assistance and training to on-board providers and community

organizations.

NCCARE360 Functionalities


41

NCCARE360 Coordinated Network

A coordinated network connects

providers (such as health care

providers, insurers, or community

organizations) through a shared

technology platform to:

• Screen for unmet resource needs

• Communicate in real-time

• Make electronic referrals

• Securely share client information

• Track outcomes together


42

Coordination Platform at Work Improving coordination efficiency and accuracy


43

Coordination Platform at Work Improving coordination efficiency and accuracy


44

No Wrong Door Approach


45

Configurable & Structured DataReal-time reporting of outcomes, performance & efficiency


46

Configurable & Structured DataReal-time reporting of outcomes, performance & efficiency

Patient Level Coordination & Tracking

Patient Demographics, Access Points,

Service Delivery History, Outcomes

Network Level Transparency & Accountability

Service Episode history, Referrals Created,

Structured Patient Outcomes


47

26%

11%

8%18%

7%

7%

23%

Engaged Organizations by Service Type

Healthcare

Housing

Employment

Food

InterpersonalSafetyTransportation

Other

NCCARE360 will be implemented statewide by end of 2020

NCCARE360 Implementation Status Update

50 Counties launched

25 Counties started on implementation

716 Organizations with NCCARE360 licenses

2503 Active Users

2300 Referrals Sent

NCCARE360 Resource Repository

3047 Organizations verified

9465 Programs verified

Status Update (as of 1/28/20)


48

State CoverageBegan rollout January 2019, statewide by December 2020


49

NCCARE360 Community Engagement


50

Questions


51

Appendix


53

Building Connections for a

Healthy North Carolinawww.nccare360.org


http://www.nccare360.org/

54

NCCARE360’s 1000th referral was a Piedmont resident referred to

social services case management by a local health department’s WIC

& Nutrition Services. As a result of the referral, the resident received

diapers, bedding, and other necessities for the resident’s home.

Stories from the Community


55

Health Care

Referral for Dental Care. Client had

never been to a dentist, so this would

be their very first visit. It was

accepted the next day. Case closed 3

days later with the client having had

their first dentist appointment.

Transportation

Referral for Transportation. Patient with

multiple chronic medical conditions who

kept missing appointments at the local

free clinic. The closest bus stop was 1

mile away and she could not walk there

with her medical conditions. Referral

made to local LINC transportation

service who arranged pick up at her

house. Was able to start making her

outpatient appointments again.

Interpersonal Violence

Referral for employment services. A woman was fleeing domestic violence and

came to a church in the Triangle region for safety and refuge. She needed

employment assistance and the church submitted an employment assistance

referral through NCCARE360 and, within hours, the resident was contacted by an

employment agency.


COMMISSIONNCWORKS

NCWORKS

Dr. Betty McGrathDirector of BLS Programs

ANNUAL PERFORMANCE REPORT

58

FEBRUARY 12, 2020WINSTON-SALEMNORTH CAROLINA

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N.C. G.S. § 143B-438.10 OUTLINES THE CREATION ANDDUTIES OF THE NCWORKS COMMISSION

❖To develop and continuously improve performance measures to assess the effectiveness of workforce training and employment in the State. The Commission shall assess and report on the performance of workforce development programs administered by the Department of Commerce, the Department of Health and Human Services, the Community Colleges System Office, the Department of Administration, and the Department of Public Instruction

❖To collaborate with the Department of Commerce on the common follow-up information management system.

PERFORMANCE REPORT BACKGROUND

60

NCWORKS ACCOUNTABILITY COMMITTEE AND NCWORKS STAFF

❖Convened a Task Force and Advisory Committee

❖Defined a Methodology • Cohort Analysis of Former Program Participants

❖Defined a Set of Core Measures• Percent of Former Program Participants Employed

• Average Wage

• Enrollment in NC Public Higher Education

• Enrollment in Other Workforce Programs

❖Data Source• North Carolina Common Follow-up System (CFS)

PERFORMANCE REPORT BACKGROUND

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LONGITUDINAL DATA SYSTEM

❖ Education, Employment and Training Agencies

• Individual Participant Level Information• Program Participation

• Services / Courses

• Institution

• Participation Dates

• Completions

• Demographics

❖ Division of Employment Security• Unemployment Insurance Wage

• Unemployment Insurance Claims

• Unemployment Insurance Benefit Payment

❖ Labor and Economic Analysis Division• Employer Industry Information (Quarterly Census of Employment and Wages)

NORTH CAROLINA

COMMON FOLLOW-UP SYSTEM

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❖ Department of Commerce • Wagner Peyser

• Workforce Investment Act & Workforce Innovation and Opportunity Act – Adult

• Workforce Investment Act & Workforce Innovation and Opportunity Act – Dislocated Worker

• Workforce Investment Act & Workforce Innovation and Opportunity Act – Youth

• Veteran’s Employment

❖ Department of Health and Human Services• Services for the Blind

• Vocational Rehabilitation

• Work First

❖ NC Community College System• Apprenticeship

• Basic Skills

• Customized Training

• Human Resources Development

• Workforce Continuing Education

• Postsecondary Career, Technical and Vocational Education

❖ Department of Public Instruction• Secondary Career and Technical Education

WORKFORCE PROGRAMS

INCLUDED IN THE REPORT

63

INTERPRETING THE REPORT

Workforce Development System ParticipantsPY 2010 through PY 2018

64

INTERPRETING THE REPORTDEPARTMENT OF COMMERCEWorkforce Investment Act and Workforce Innovation and Opportunity Act Dislocated Worker Program2011-2012

Base Year 1 Year Later 2 Years Later 3 Years Later 4 Years Later 5 Years Later 6 Years Later

2011-2012 2012-2013 2013-2014 2014-2015 2015-2016 2016-2017 2017-2018

Number of Participants N 7,365

Number of Participants Enrolled in

same program in the following yearN 3,319

Number of Participants not Enrolled in

same program in the following yearN 4,046

Employed % 81% 82% 79% 77% 76% 74% 72%

Average Wage $17,556 $25,660 $28,513 $31,267 $33,488 $35,510 $37,159

Enrolled in Public Higher Education

and/or Workforce Development% 41% 31% 27% 29% 27% 26%

Enrolled in UNC % 2% 1% 2% 1% 1% 1%

Enrolled in NCCCS % 19% 15% 13% 11% 10% 8%

Enrolled in Other Workforce Program % 28% 20% 18% 21% 20% 20%

Not Found % 5% 15% 19% 19% 21% 23%

Workforce Investment Act - Dislocated Worker

2011-2012

Department of Commerce

Note: WIOA was enacted in July 2014 and implemented in July 2015, therefore post-exit wage and employment outcomes for the first WIOA exit cohort were included in the 2016-2017 period.

65

INTERPRETING THE REPORTNORTH CAROLINA COMMUNITY COLLEGE SYSTEMCustomized Training Program2012-2013

66

INTERPRETING THE REPORT

PROGRAM COHORT WAGE PROGRESSION BY YEARCOHORT ONE 2011-2012

67

MORE INFORMATION

North Carolina Department of Commercewww.nccommerce.com

NC Works 2020 Performance ReportNCWorks_2020_Performance Report

North Carolina Common Follow-up SystemNorth Carolina Common Follow-up System

NC TOWERwww.nctower.com

Dr. Betty [email protected]

https://www.nccommerce.com/https://files.nc.gov/nccommerce/documents/files/NCWORKS_2020_-Performance-Report_2020114.pdfhttps://nccareers.org/CFS/http://www.nctower.com/

COMMISSIONNCWORKS

Annie IzodExecutive Director

NCWORKS

NCWORKS

Workforce Innovation and

Opportunity Act

Unified State Plan

2020-2024

COMMISSIONNCWORKS

NCWORKS

Skills and Education Attainment – Sherry Carpenter

Governance and System Alignment – Chris Egan

Employer Leadership – Jeff Frederick

Local Innovation – Mel Chernoff

COMMISSIONNCWORKS

NCWORKS

Next Meeting

May 13, 2020

Raleigh, NC

Chair Tom Rabon

NCWORKS

May 13, 2020

Raleigh, NC

August 12, 2020

Beaufort, NC

November 18, 2020

TBD

Documents

NCWorks Creative Materials Mockups › nccommerce › documents › files › NC...Feb 12, 2020 · 5 NCWorks Career Center Certification High Country Workforce Development Board