Evaluator’s Guide By Doug Taylor

The corporate officers’ meeting is just one hour away. As you check your messages you see that everyone involved is having a crisis that calls for your immediate attention. The CEO is having problems updating his PowerPoint presentation––and he is still at home. The CFO across the street can’t find last month’s accounts receivable stats, and a marketing manager two buildings away is having problems printing drafts of the new collateral on her new printer. And you still have to check the servers to make sure everyone else can work properly today. It’s your job to put out the fires. The old solution was to bolt out the door, forgetting your regular tasks, and sprint to the closest problem while trying to talk the boss through his PowerPoint problem on your cell phone. The new solution simply involves closing your office door, firing up NetOp Remote Control and taking a long sip of your first cup of coffee. Using the new NetOp for Windows v7.6, you can access any Windows XP, 2000/2003, NT (3.x, 4.0), Windows CE, Me, 95/98, Windows 3.1x, Linux, Sun Solaris, Mac OS X and even legacy OS/2 (incl. Warp) or DOS PC from your favorite Windows and Linux desktops or by using a CE or Symbian handheld. NetOp’s new mobile support solution even enables users to securely control NetOp Hosts via an Internet Explorer browser using a small ActiveX plug-in or a thumb drive removable device. With NetOp you can view the remote PC’s screen, control its keyboard and mouse, transfer or synchronize files, take an inventory of that (Windows) PC’s hardware and software, type text messages or carry on a bi-directional audio conversation over LANs, WANs, VPNs, Modems, the Internet, serial cables, wireless connections or even Infrared. All, just as if you were seated at the remote PC.

Introduction This evaluator’s guide includes information about NetOp Remote Control, some of the product’s key features and how these will benefit network administrators, help desks, telecommuters, or anyone looking to “Move expertise – Not People.” The first Remote Control software package (Carbon Copy) was published in 1986 by Meridian Software. At the time, this unique DOS utility was created as a telecommuter tool for the new portable and home PC market springing up. It worked as well as could be expected over rather slow modems (300 - 1200 bps). Other packages soon joined the ranks including pcAnywhere, Remotely Possible and long extinct products such as PC Tools. On the File Transfer front, LapLink from Traveling Software owned 80% of the market and was a popular DOS OEM utility.

At about the same time (1987), Danware Data A/S created NetOp Remote Control as a Network tool. Developers at the Copenhagen, Denmark based company had been working on a fault-tolerant network financial database package and needed to see results from remote PC screens while maintaining the application under the most secure of circumstances. So one of the programmers created a simple viewing program that ended up being the first Network remote control program. Still better known in Europe, NetOp is now found on millions of PCs worldwide. According to the annual Worldwide Remote Control Market Forecast and Analysis report published by IDC in December 2003, NetOp is “the market's second-largest standalone player behind Symantec”. Although NetOp was first and foremost a Network support tool, over the years NetOp developers have added features designed for telecommuters, such as modem support, remote printing, robust file transfers and more. NetOp’s forte, however, continues to be for securely supporting network and remote users and offices. NetOp’s rich feature set includes many items specifically designed for that important use, which today is the growth segment for the remote control market. IDC estimates the total market to be around $273 million. The bulk of that growth occurring in the support market and within Reseller channels. Because NetOp has always been positioned as a support tool, and is supported by a strong Reseller program, worldwide sales of NetOp Remote Control have grown rapidly. Why is Remote Control so important for support desks? According to the Help Desk Institute, the average Support Desk Representative takes 107 support calls per week, which is up from 93 calls per week the previous year. The Help Desk Institute’s annual survey of membership estimates that the average fully-burdened cost per service request is $40, with the average first-level help desk call taking 5.5 minutes – but 61% of all calls move to an escalation procedure and take over 10 minutes. The biggest portion of service requests (49%) is for Applications/software, operating system, and database support – problems that might better be handled with NetOp Remote Control. NetOp users report that the average software support resolution time was cut by 50 – 75% when they started using NetOp for problem resolution. So if we assume the above numbers for a hypothetical week, the total cost of calls that can be fixed using NetOp would be about $2,100. So, NetOp might be able to save $1,050 to $1,575 per support rep. According to Brian Aller with Control Installations of Iowa, Inc. “With NetOp, we have decreased our response time for our customers from 2 hours to 5 minutes. We no longer spend hours driving to remote sites to support customers and we have reduced the cost of callbacks to sites by 90%. NetOp paid for itself in the first service call in drive time savings alone. We had tried other remote management utilities but did not find them to have the stability and power that NetOp provides. NetOp Remote is a rock solid cross platform tool."

NetOp – “Dominant” Users and computer trade publication agree that NetOp is a superior product, especially for enterprise support. In April 2002, PC Magazine reviewed NetOp Remote Control v7 and said, "Remote control (RC) technology has long been a key component of the IT Holy Grail—cost reduction. But RC packages that hit the mark as true enterprise solutions are rare. NetOp Remote Control 7.0 (NRC7), however, hits the bull's-eye dead-on." The review concluded, "...the product's simplicity, unique enterprise management features, greased-lightening speed, and free technical support (pre and post-sales) make NetOp Remote Control 7 a hands-down winner." Computer Reseller News’ last in-depth remote control review looked at the top 11 remote control packages. NetOp won this product comparison in which editors evaluated and rated remote control products for their features, security, performance and channel program. The CRN review said NetOp was "Dominant in nearly every category” “For Windows computers, NetOp’s remote-control performance was at least 70 percent as fast as local execution, regardless of connecting via LAN or modem” “NetOp delivers the best blend of features and security.” NetOp Remote Control was the only product to score an overall grade of “A” and won 3 out of the 4 speed tests, placing a close second in the other test. In the July 2002 PC Magazine review of eight remote control products, NetOp was awarded Editor’s Choice. PC Magazine called NetOp, "The most well-rounded product in this roundup, NetOp Remote Control 7.0 is extremely flexible, with support for a variety of platforms and connection types." They went on to praise NetOp as one of the "most intuitive" software products in the round up and for the many connection options the product provides. NetOp has won many other kudos from the press including Editors’ Choice awards from PC Expert, PC World, PC Professional and others. What it does NetOp Remote Control links your keyboard, mouse and screen to any PC you need to control, whether it’s across the hall or on the other side of the globe. NetOp is easy to use, and provides an outstanding range of useful features as well as the fastest speed over network or modem connections running. NetOp includes compatibility and flexibility that enables easy implementation and usage on most networks using almost any combination on Wintel operating systems and communication protocols.

One of the many benefits of using NetOp is that it enables users to connect to multiple Microsoft Windows, Linux, Sun Solaris, Mac OS X, OS/2 and DOS clients, all at the same time. Its cross-platform flexibility makes the product well suited for companies using multiple operating system environments. Unlike the remote control features in XP, which only enable you to control an XP Professional PC from another XP Professional PC,

you can view the remote PC’s screen, control its keyboard and mouse and transfer files back and forth from using a number of different operating systems. And, with NetOp, you can do all of this across your LAN or WAN using NetBIOS, IPX or TCP/IP (TCP & UDP), or even standard dial-up modem access, if the Network connection happens to be the problem.

NetOp Remote Control includes a remote re-boot option so you can test system changes, a powerful Scripting utility, which automates unattended file transfer operations (for example patch management) and program launches, ‘type or talk’ chat modes and remote Windows Clipboard Sharing. Another feature, Session Recording, enables a user to view a remote control session after it has been completed – ideal for isolating a problem, showing information to other support staff or for security purposes. The Guest and Host programs utilize short, congestion-free menus, and a user-friendly large-button toolbar that makes using the product a simple task. Additionally, NetOp Remote Control utilizes the highest levels of security, including support for Windows Security Management, Active Directory and authentication and authorization with LDAP. Along with traditional remote control security features such as password protection, view only, user notification and call-back security, NetOp features extensive logging of remote control activity and “bullet-proof” security by using the optional NetOp Security Server module. The Security Server, which is unique in the remote control market, is a special Host module that uses a secure database to hold information about all Hosts and Guests, including the Security Server itself. The Security Server centralizes control and administration of the security settings, creates roles for groups and individuals and performs authentication and authorization tasks, making sure only those who you wish to control a given PC will be able to access it. Also unique in the Remote Control market, NetOp’s Gateway module acts as a secure Inbound/Outbound network router for NetOp traffic. The NetOp Gateway is available as a Windows (and OS/2) program. It will allow a NetOp Guest PC to access networked NetOp Host PCs from a remote location, or enable network Guests to connect out from the network to an external Host. The Gateway even supports NetOp's advanced Request Help feature. Request Help is essentially a NetOp instant messaging tool which enables any user to request help from any NetOp Guest set up for help services that are available. Requests for help are transmitted and listed on the screen of help providers. By selecting a help provider from the list, help is only a click away for the troubled user. The installation procedure for NetOp is very simple: put the CD in the drive, and run the installation program. NetOp does the rest. The setup routine automatically detects the operating system and installs the correct version. Just follow the wizard-like installation procedure. For most users, just clicking the default “Next” buttons will get them up and running NetOp in

seconds. Once a module is loaded, another wizard will help the user create the fastest connections possible. NetOp adds an interesting security feature in the basic installation, which enables the user to install just the Host or Guest files. This might be useful if you don’t wish all users to have potential Guest access to every other NetOp Host PC. Most remote control programs, including XP, enable users to install both ends of the program and potentially control others and cause havoc. Also, unlike other installation programs, there are no

device drivers to replace, and no TSRs that need to be loaded with NetOp. NetOp also offers the NetOp Deployment Utility (NDU) and a “silent install” script, which can be useful for large installations. To use this feature, an authorized administrator wishing to install NetOp manually edits just one file, and NetOp will install, or update, the NetOp modules you’ve selected onto PCs across your organization.

NetOp Remote Control for Windows includes many advanced features. One such notable application is a fast and easy-to-use drag and drop file transfer utility. The file manager looks similar to Windows Explorer but includes much more than just cut, copy, paste and move options. NetOp’s file manager includes a Delta File Transfer setting providing Crash Recovery (which starts the transfer from where it was cut off, instead of having to copy the whole file again) and Remote Synchronization to bi-directionally copy the most recent changes in

files and directories. The Synchronization option alone is reason enough to buy NetOp. For road warriors, remote offices or for anyone who has a need to update files in two or more locations, NetOp’s solution is fast, flexible and gets the job done. The CRN Test Center found NetOp had a higher average data-transfer rate over LANs (5,088 Kbps vs. pcAnywhere’s 421 Kbps and Laplink’s 172 for example) and second fastest over Modems (57 Kbps vs. Symantec’s 54 Kbps and Laplink’s 60). According to NetOp developers, depending on the files transferred, the latest version of NetOp has dramatic file-transfer speed enhancements that they believe would have won the modem test too. For example, copying a highly compressible 10 MB TIFF file is accomplished over a 56k modem connection in around 1 min 30 sec. The NetOp Modules

The complete NetOp evaluation CD includes fully functional copies of the NetOp Guest, Host, Security Server, Gateway and NetOp School (NetOp’s software for networked classrooms). The evaluation CD also includes modules for Mac OS X, Linux, Solaris, CE, Symbian, ActiveX, OS/2 and DOS, and provides the software in English, Spanish, French, German and Danish. The only difference between the evaluation versions and the live copy is that the evaluation copy will time out on a certain date in the future, after usually 4–8 weeks. The reason the developer’s time out the software on a given date (as opposed to 30 days after installation) is to make sure users will test the very latest

released code. Danware Data publishes minor software updates each month rather then waiting for changes to be included in a “dot rev” version.

The NetOp Guest The Guest is the main application you will use to remotely control a PC that is controlling the NetOp Host program. The Guest application will let you see the Host(s) screen, and control every aspect of it, just as if you were sitting in front of it. Guests can connect to Hosts in a number ways. NetOp’s graphical hierarchical phone book enables an administrator to create folders where they can place hosts. For example, you can make folders by location, and subfolders by department, system type or connection profiles. When you want to connect to the CFO’s PC, you find the folder and

user, and then double-click. You can even drag and drop a user between folders, or share folders with other Help Desk or IT administrators. Another connection method is via the ‘Browse’ button, found in the ‘Quick Connect’ tab. NetOp’s browsing facility enables users to scan the network to look for available NetOp Hosts, even on different sub-nets. The Guest simply chooses a communication profile, and activates the ‘Browse’ button. The Guest then scans the network, and presents a list of available Host PCs. You can simply double-click on a Host from that list to control it or you can copy members of that list and paste them into your phonebook folders. NetOp also enables you to paste a Host profile onto your Windows desktop for a one-click connection to a Host. This is a nifty feature when you have an impatient CEO who constantly needs your help, or if all you ever do is connect to your office PC from home. You can also connect to a host by typing in the phone number, IP address or Windows name of the PC and clicking call, or going to the history tab and finding a previous session and clicking on it. Suitable communication devices include NetBIOS for Microsoft/IBM or compatible networks, IPX for Novell or compatible networks, TCP/IP (UDP and TCP) for IP networks, including connections over the Internet, Windows Modem (TAPI or you can use NetOp’s modem list), serial or null modem connections, Infrared, ISDN for communication on an ISDN network with a CAPI compatible adapter or a Gateway communication profile for use with an outgoing Gateway. The Connection to a Host is lighting-fast. Once connected, the Host screen appears in a window where Scrollbars are added to the Remote Control Window. Users will be impressed with the way NetOp’s developers have treated these scrollbars. If ‘Auto Scroll’ is enabled, the Remote Control Window will scroll automatically as the mouse approaches any of the window’s four edges.

To view your session in full screen you simply press the “Ctrl – Z” keys or the ‘Full Screen Button’, and the only difference between your PC and the remote PC will be that your machine will have a small NetOp toolbar. The toolbar provides you tiny buttons for additional options, such as file transfer, chat, and to blank the host screen. Another handy toolbar button enables you to go back to a Window view of the Host. Most other packages require you to remember a keyboard combination. NetOp also has handy tool-tips that pop up when your mouse is over any button. While connected to the Host PC over a network, you will almost think you are in front of that computer. Launching applications is swift, changing settings is easy and jumping between Windows is seamless. You can even make your changes, log off and log back on as a different user without losing your connection. Running a PowerPoint presentation, normally a grueling task on other remote control systems, is very clean. Although NetOp has the same limitations with streaming or animated graphics like other remote control applications, the developers of NetOp have made sure you will see the results without the computer locking up. While running Norton Utilities – a pure remote control torture test – instead of slowing down the remote machine to display screen changes (which would ruin the test program’s results), NetOp waits for the program to finish to draw the results screen. NetOp is also simply amazing when viewing Flash or other web animations. On tests, users were actually able to play Flash games remotely with NetOp. With certain video cards (such as the SONY VIAOs), and while controlling a Macintosh PC, you can even run and view MPEGs. Software that helps

Help-Desk technicians and network administrators will particularly want to know about NetOp's Help-Desk support functions. NetOp’s ‘Request Help’ instant message feature eases the process of providing online support. With it, an end-user can get assistance from a Help Desk without ever having to pick up a phone. By simply having a Guest register as a help provider on the network, Hosts can send a text message to request help from them. A Help service could be the name of an application for which help is being provided, or it could be the name of a person providing support. Hosts activate the Request Help function by clicking on a life preserver icon on their task bar or clicking the

Request Help button on the Host window. The life preserver icon can even be available if the host is running in NetOp’s ‘Stealth Mode’ (where the Host is hidden so it is not notified that it is being monitored or so the user cannot make changes, like configuration settings). Once activated, the Host will be presented with a list that contains all the help services registered by any Guest on the network.

Multiple Guests can provide help service simultaneously, even for the same help services. For instance, three Guests can register the service “Microsoft Word” and if a Host requests help from the service, the request appears in the request window of all the registered Microsoft Word Guests. When a Guest answers the request, it will disappear from the other Guest’s windows. The level of compression decides how much processing NetOp uses for reducing the amount of data to be transmitted between the Guest and the Host. The slower the communication device, and the faster the PCs, the higher the compression rate. Normally, you would select Automatic, but on slower WAN links you would choose high compression. Other options to increase speed include the ability to disable wallpaper, screen savers, animation gimmicks, full windows drag, and active desktop. This allows NetOp to provide the optimum speed according to your specifications.

The NetOp Host The Host application is launched on a machine that will be controlled by another (Guest) machine. NetOp’s Host runs in the background and takes up only a small fraction of system resources. The Host takes up only about 5Mb of hard drive space and resides in about 1Mb of system memory – which is less than half the space of all the other traditional remote control programs. Running your Resource Meter will show only a slight use of system resources (less than 14% while being controlled). CrossTec points to this as one of the reasons

for the product’s rock-solid stability and speed. Network Administrators are also be impressed with NetOp’s ability to set a Host to Wait for call via multiple profiles such as TCP/IP (TCP and/or UDP) and Modem. This is useful if there is an Internet or network problem. With Web-only remote access, a user would be prevented from accessing the machine. But with NetOp’s ability to also wait for a connection via a modem – a Guest could come in and potentially fix the network problem. During Host installation and set-up, there are various settings available for the Host. Wait for Call makes sure the Host is ready for a session when the program initially starts. If this is enabled, the Host will not wait for the user to enter configuration information when the NetOp program is started, as it initializes with the information that was used the previous time the Host was run. You could also Load the Host when Windows starts. When this option is enabled, the Host will automatically load when Windows starts up. This option is usually used in conjunction with Wait for Call at program startup, and Minimize Host at program startup, allowing the Host to run with a minimum amount of effort from the end user. The Minimize Host at startup immediately minimizes the NetOp Host program as soon as the program starts.

NetOp also features a Stealth Mode, which hides the Host program from view. This further minimizes the effort or attention that the NetOp Host requires from the end user. This also prevents a user from changing any security settings or turning off the program. All of these options can also be set up using the NetOp Deployment Utility, which will enable administrators to pre-configure the Host and distribute it to a user or users over a network or the Internet. If you have an audio device that is capable of full duplex voice, like most Windows PCs today, NetOp lets you talk with the Host user. If the Enable full duplex audio option in the Program Options panel is checked, NetOp will automatically detect if full duplex is available, and will then use it. This is ideal for supporting a user who has only one phone line. If the user does not have a multi-media PC, they can still use NetOp’s Text Chat. NetOp also lets you receive other audio from the remote Host PC, such as warning tones. Additionally, the NetOp Guest can send messages to the Host – for example, after a help request, a message could automatically be sent to the user alerting them that the message has been received.

Remote Control vs. Network Security Does the idea of letting people come into your network and access servers, files and databases give you cause for concern? How about the web-based remote programs that let your network users install it, and then come in via a browser? Talk about a threat! NetOp, which received a perfect five-star rating from Info-Security Magazine, offers many security options, including support for Windows Security Management, Active Directory, LDAP,

authorization and authentication, RSA Security and advanced security. There are up to eight layers of security users could be required to pass through in order to control a Host or access a single file. In order to learn more about NetOp Security, please visit http://www.crossteccorp.com/security/ Servers to address your enterprise needs Unlike packages designed primarily for telecommuters, NetOp was also developed for network and enterprise support. To help facilitate use over large diverse networks, the developers have come up with server modules that improve remote connectivity and security. The Unique NetOp Gateway The NetOp Gateway module enables a PC to act as a secure software router to route NetOp-only communications between NetOp Hosts and Guests – even those not running the same protocol. The gateway can route between modem, IPX, NetBios and TCP/IP. It allows an administrator to create a single inbound/outbound point from which NetOp Guests, such as teleworkers, can be routed to their own office desktop, or any PC on a network, that is running a networked NetOp Host. Unlike thin-client remote access, where all users can only access applications (desktop) on a server or get files only from the network, the NetOp Gateway lets up to 200 users control and access their own PC, applications and files at the office or at home.

NetOp Security Server The Security Server is another unique tool only available from NetOp. The Security Server is designed for those administrators who want an additional centralized measure of security. The Security Server acts as a security database, maintaining security profiles (roles) for each PC (or group) that will access other PCs, or be accessed using NetOp. Information stored includes passwords, Host names, Host groups, timeouts, authentication, etc. Included in the Security Server are Logging capabilities. Logging allows the administrator to have centralized access to security information that tells them who controlled what machine, at what time, for how long and what they did. The default setting is to log every event (over 100), however the NetOp can log specific events. In the Log Setup dialog, all events are checked by default. To add or remove an event, simply click to enable or disable the event’s check box. All logging for the events will be shown in a file called NETOP.LOG, which can be found in the NetOp directory.

NetOp School Based on NetOp Remote Control, NetOp School is software for Networked Classrooms. First released in 1997, award-winning NetOp School enables a teacher, or corporate instructor, to increase student time-on-task by being able to monitor their PC activity while they work, and prevent the use of unauthorized applications and web sites. Teachers can also enhance classroom interactivity with NetOp by broadcasting real-time demo screens to

participants; mark up the featured screen to highlight a lesson; create monitored chat rooms or allow students to send private questions via an instant message button located on student PC. NetOp School provides many other tools to help instructors multi-task their efforts including the ability to send coursework and files to all student PCs, remote control students for one-on-one instruction, record a student or teacher’s screen for replay, shut down or restart PCs and view your classroom in several different ways.

Conclusion CrossTec Corporation counts many of North America’s largest Resellers and Fortune 1000 companies along with major government agencies and educational institutions among the NetOp family of customers. NetOp continues to enjoy critical acclaim from the computer trade press. Dating back to September 1998, PC Magazine called NetOp “fastest by far,” running Windows applications over networks. With 52% of the market, it is only natural to compare NetOp to market leader pcAnywhere. Recently radio host and reviewer Diane Pencil said, “pcAnywhere, move over; NetOp is in town. All aspects of remote operations are handled in NetOp. The install is quick, the documentation is excellent, security is well addressed and it's faster on top of all that. If you are looking for a remote control package, NetOp is the one to consider first.” ENT Magazine also compared NetOp to the Symantec product “In terms of a feature-for-feature comparison with pcAnywhere, NetOp shines as a remote control suite par excellence.” “NetOp is unlike pcAnywhere in many ways, but we expected a similar experience when remotely controlling systems. Instead, the sophistication and scalability of the NetOp environment makes a comparison with pcAnywhere untenable. NetOp is more robust and faster than its competitors, and offers a much more extensive array of configuration options.” One of the most substantial awards was the PC Magazine Editor’s Choice award given to NetOp in the July 2002 issue. In the review, the magazine looked at just about all the remote support products, including the remote assistance and desktop features in XP. NetOp was the winner. If you’ve been searching for a tool that will enable you to remotely control PCs, whether you’re located just down the hall, or across the globe, NetOp offers you the solution that can provide you a secure, reliable and speedy cross platform and cross protocol. If you still haven’t made up your mind, you should give NetOp a run for its money using the free 30-day trial package, and we’re confident that you will become another satisfied NetOp user. Welcome to the world of remote connectivity. Welcome to NetOp. CrossTec Corporation 500 NE Spanish River Blvd., Suite 201 Boca Raton, Florida 33431 (800) 675-0729 – Toll-Free Sales and Technical Support (561) 391-6560 – Outside North America (561) 391-5820 – Fax www.CrossTecCorp.com NetOp Remote Control: http://www.crossteccorp.com/netopremote/ NetOp School: http://www.crossteccorp.com/netopschool/ Fully Functional download form: https://www.crossteccorp.com/tryit/ Pricing information: https://www.crossteccorp.com/buyit/ Latest News on NetOp products: https://www.crossteccorp.com/news/ What NetOp users are saying: https://www.crossteccorp.com/aboutus/userquotes.htm What the Trade Press is saying: https://www.crossteccorp.com/news/pressmentions.htm

NetOp 7.6 PcAnywhere 11 Product 3 Support PC's Name/Client Name Guest/Host Remote/Host Platform Support Win 95 - 2000 Yes Yes Windows Server 2003 Yes No Windows CD Yes No Active X Guest No Solaris yes No Linux Yes No Mac OS X Host No OS/2 Yes No DOS Yes No Symbian OS Guest No Features Phonebook with Host Names Yes Yes Import Phonebook Yes No Browse for Hosts stays avail Yes No Connect via User name Yes Yes Connect via DHCP Host Name Server (or LDAP) LDAP Only Auto Panning Yes No Scale Host Window Yes Yes Send Ctrl-Alt-Del Hotkey Yes No User defined Hotkeys Yes No Transfer Host Sound Yes No Text/Audio Chat Yes/Yes Yes/No Scripting Yes Yes Script Scheduler Yes No Local Mode Yes No Open Host files from Guest Yes No View drive information Yes No Request Help Yes No Run application when receiving request Yes No Launch external app from Phonebook Yes No Inventory Host HW and SW info Yes No Gateway protocol router Yes No Name resolving server Yes No (can use LDAP) Authentication Security Server Yes No Windows Security & Roles Yes Yes Confirm Access Yes Yes Access notification Yes No IP Address Filter Yes Yes Session recording on Host Yes No Stealth Mode Yes No 128 bit encryption Yes Yes 256 bit encryption Yes No

Evaluator’s Checklist