Netact for Cisco Application Note

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    Nokia Siemens Networks

    NetActFor Cisco

    Mobile Broadband Ethernetand IP Assurance

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    Understandingthe user experience

    is the key to customer loyalty

    Providing an excellent customerexperience is essential for operatorsthat wish to succeed in todayshighly competitive markets.Customers expect to use their

    chosen mobile services wheneverand wherever they want. Operatorswill only be able to maintain ARPUand customer loyalty by meetingthese expectations. In other words,the drive for quality of service andquality of experience must lie at theheart of every operators business.

    NetAct OSS5.3 CD3 introducesEthernet and IP assurancemonitoring and reporting for theCisco based Mobile Backhaul andCore Site connectivity solutionsdelivered by Nokia Siemens

    Networks.

    The ability to manage the Ethernetand IP/MPLS domain utilizing thesame OSS applications that are usedfor the Radio Access and Corenetwork provides e2e assurancecapabilities that result in higherservice availability and increased enduser satisfaction.

    Cisco support in the NetActMonitoring & Reporting applicationsenables the user to build networkviews that reflect the e2e physical

    connectivity across the RadioAccess, Backhaul and Corenetworks. This combined withcommon alarm monitoring processesand tools enables events to becorrelated so that fault detection andisolation is expedited enabling fasterrestoration of service times.

    Whilst predominantly designed tosupport Cisco within Mobile Backhauland Core (cell site, aggregation andcontroller site routers), the solution alsoenables support for other Cisco IOS,

    IOSXR & IOS XE based devices thatmay be present in the operatorsenvironment.

    Combined with the ability to manage theMicrowave Radio domain in addition,Nokia Siemens Network NetActprovides true e2e Mobile Broadbandassurance that negates the need forcomplex and risky integration projects.

    The NetAct for Cisco solution providesan assurance solution with Fault andPerformance Management withCLI/SSH used remotely for deviceconfigurations. Additionally Nokia

    Siemens Networks is able to offer anddeliver Customer Services for:

    Cross domain alarm correlation

    Customized PerformanceReporting

    Integrations to Umbrella OSS

    Operator benefits

    e2e assurance across the entire MobileBroadband domain

    Reduce costs through rapid problem detectionand prioritization according to potential networkand service impact

    Analyze network performance to understandtrends and maximize revenue

    Respond more quickly to customer complaints

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    e2e reportingand common OSS applications

    ensures network performancePerformance AssuranceIn addition to the assurancecapabilities provided by the NetActMonitoring applications for Cisco, thesolution enables NetAct Reportingapplications to collect and report onkey performance criteria to ensurethe elements & links are performingas expected.

    NetAct Fault Management ReportsFault management reports (FM

    Reports) provide the user with a webbased interface to see snap shots ofthe fault status at any given time. Thestatistical survey of alarms providesinformation that allows the user toidentify problems in the network, andto take corrective actions to improvethe network performance. The usercan define the scope of the report, forexample, the time frame or thenetwork elements and alarms. Thealarms can be selected by alarmclass and alarm status (active, or allalarms).

    Report BuilderReport Builder is the centralapplication of the NetAct Reportingsystem. It allows the user to:

    Create and manage KPIs

    Create and manage reports

    Manage the permissions toaccess data

    Run reports.

    The easy-to-use graphical userinterface and the use of a reportcreation wizard enables eveninexperienced SQL users to create

    ad-hoc reports with the NetActReport Builder.

    This application is designed to run a broad rangeof different reports on the performance data ofdifferent network technologies. Although it ispossible to use the NetAct Report Builder forad-hoc queries for example for troubleshooting,the main purpose is to administer the reportingenvironment.

    Reports for Cisco include support of networkelement health and physical port performanceindicators:

    Device availability

    CPU and memory utilization

    Port bandwidth

    Port transmissions, port utilization, porterrors, port discards ingress & egress

    Broadcast, unicast and multicast packets

    IPSec tunnel packets in, out and dropped

    Report ExplorerNetAct Report Explorercombines the functionalityof NetAct Report Browser and KPI Browser. TheReport Explorer is a web interface, acting also asa reporting portal. NetAct Report Browser allowsviewing any report created with Report Builder.

    Also URL links to other reports and sources canbe included to the reporting portal.

    NetAct Report Explorer can provide the samereport to several different user groups by runningthe reports on a daily, weekly or monthly basis, orgenerating summary reports. The tool allowsoperations like sorting of the resulting data rows,or changing the time selection of a given report.

    NetAct Report Explorer allows easy access tomanagement level information, and it also servesas a starting point for detailed troubleshooting.

    Key Features

    Mobile Broadband network wide reportingNetwork element heath and port level reportingCommon reporting application for all technology

    domains15 minute collection intervalsRaw & aggregated data (hour, day, week)Web based alarm & event trending view with

    FM ReportsNetAct northbound interface support

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    Technical Details & Ordering Items

    Technical Details NetAct for Cisco - OSS5.3 CD3 onwards

    Nokia Siemens Networks NetAct Monitoring Nokia Siemens Networks NetAct Reporting

    NetAct Monitoring

    Managed Object Browser

    Hierarchical Top Level User Interface views for Cisco

    E2E cross domain management (Radio, Core & MobileBackhaul)

    View creation and maintenance with Network Editor

    Alarm Monitor

    Alarm Manual Pages

    Maintenance Region

    Maintenance Mode

    Alarm History and FM Reports

    Alarm sorting and filtering

    Alarm acknowledge and unacknowledged

    Alarm cancel

    Alarm resynchronization

    Alarm correlation and FM rules

    Network element health, port health, link status, MPLS,Control Plane and connectivity fault management alarmhandling

    User defined threshold crossing alerts (serviceviolation)

    Alarm forwarding to email

    Alarm Trouble Ticket creation

    Element Manager launchCLI/SSH and Cisco Primeapplications

    Alarm forwarding to NetAct NBI (3GPP)

    Support for Cisco IOS, IOSXE & IOSXR based

    switches & routers including Cisco MWR2941, 7600series, ASR-901, ASR-903, ASR-9000, ASR-1000, MESeries, 3750

    Generic MIB support for others

    NetAct Reporting

    Measurement data collection via SNMP polling

    Measurement data storage and management

    Raw and aggregated data at hour, day, week

    Reporter Builder and editor

    Reports viewed in NetAct Reporter as graph, bar, lineand pie charts with Microsoft Excel option

    Top-N Reports e.g. worst performing ports

    Network element health, Port bandwidth, Porttransmissions, port utilization, port errors, port discardsingress & egress

    Broadcast, unicast and multicast packets

    IPSec tunnel packets in, out and dropped

    PM data forwarding via NetAct NBI (MDE/XML) Support for Cisco IOS, IOSXE & IOSXR based switches &

    routers including Cisco MWR2941, 7600 series,ASR-901, ASR-903, ASR-9000, ASR-1000, ME Series,3750

    Generic MIB support for others

    NetAct Ordering Codes for Cisco

    Sales Item Code Sales Item DescriptionOSSW2912 NetAct Mobile Backhaul Monitoring BSW

    OSSW2913 NetAct Mobile Backhaul Reporting BSW

    OSSW2914 Monitoring ASW for MBH Cell Site LTU

    OSSW2915 Monitoring ASW MBH Aggregation Site LTU

    OSSW2916 Monitoring ASW MBH Controller Site LTU

    OSSW2917 Reporting ASW for MBH Cell Site LTU

    OSSW2918 Reporting ASW MBH Aggregation Site LTU

    OSSW2919 Reporting ASW MBH Controller Site LTU

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    Nokia Siemens NetworksKaraportti 3, FIN-02610ESPOOFINLAND

    Copyright 2012 Nokia Siemens Networks. All rights reserved. www.nokiasiemensnetworks.com