NetServices

We deliver quality managed services over

our MPLS network and enable innovative

delivery to the SMB & Mid-Market sectors

capability - experience - innovation

Managed Services Framework

Agility

• Willingness to respond rapidly to customer requirements

Quality

• Cisco certified managed network and quality process

Value

• Annuities, margin creation and customer protection

Why Cisco Powered Managed Services?

Cisco Powered signifies that NetServices:

• Built a network using Cisco technologies end-to-end

• Uses Cisco solutions in delivering the managed service

• Meets high standards of operational excellence

We deliver a premium end-user experience:

• Passed audits for quality and reliability

• Provide relevant SLA’s and reporting for service

• Enterprise class service experience for the SMB & Mid Market

Define our managed services?

Managed services

• Are provisioned, managed and delivered over our own UK core network

• Enable SMB’s & Mid-Market resellers to deploy best-in-class business applications

• May be hosted in our own Data Centre

• Deliver defined and measurable network and application management tasks

• Are charged according to terms of a service-level agreement (SLA)

• Are charged directly or indirectly

Quality Assurance

What can Managed Services do for me?

Competitive advantage gained through cost reduction and customer protection

• Create annuity revenues therefore less dependant on sales

• Increase margins via MSCP discount structure

• No up-front capital expenditures (Cisco 0% Finance)

• Protection as we have no customer CPE fulfilment capability

• Anti-compete contract available

What can Managed Services do for me?

Competitive advantage gained through added capability and scalability

• Access to accredited/dedicated/professional staff

• Reduce ongoing requirements to update skills and accreditations

• MSCP ensures technology upgrades as they become available

• Carrier class infrastructure and internet access

• Global reach with certainty of service standards

What's in it for your clients?

• No capital expenditure and reduced total-cost-of-ownership (TCO)

• NetServices are mandated to continually update skills and capability, enabling off-site services and rapid disaster recovery (DR)

• Future-proofed in elimination of technology risk due to NetServices responsible delivering technology as it becomes fit for purpose.

• Drive productivity and empower their business applications by running on best in class technology

• Predictable monthly cost

• High availability service offering (up to 99.99%)

alltogether Networks

Ethernet

Leased Lines

internet

Mobile

MPLSNetworkQoS SLAIPStream

ConsultancyProfessional

ServicesPre-Sales

Project OfficeService Desk

capability - experience - innovation

Anywhere Networks

Security

Hosting

SaaS

Virtualisation

UC

Anywhere service

Current Managed Services Suite

Networks

• Cisco Powered MPLS VPN

• Cisco Powered Managed Internet

• Cisco Powered TelePresence

Security

• Cisco Powered Managed Security

Hosting - Cisco legacy status

• Skilled hands & Remote hands

• Monitoring/alerting – HP OpenView

• DR/BCP & SAN

Unified Communications partners

• Video - Room – Desktop – Mobile – Bridging

• Voice - PBX – Hosting – SIP Trunking –Teleconference bridge

Virtualisation partners

• Server & desktop

SaaS partners

• Microsoft - Exchange - SharePoint – Dynamics

Summary

Network is our core offering

Increased Cisco hardware margins available

We are not CPE focused

Annuity revenues achieved

Reduced operational and/or network cost

Cisco (0%) Finance

Agility – Quality - Value

Closing Summary

Meet to detail and frame partnership

Create Joint Go-To-Market

Start joint Selling

Agility – Quality - Value