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NetworkConnectivitytheNewUtility
Networkconnectivityhasbecomeanessentialutility,likewaterorelectricity.
Haveyoubeenoneofthosepeopleinanairportorataeventhuddledaroundanyopenelectricaloutletyoucanfind?
©PDS,Inc.AllRightsReserved.2
YourNetworkSupportsEverything…
©PDS,Inc.AllRightsReserved.3
Includingyourbottomline…
• MultipleSitetoSiteConnectivity• EmployeeRemoteAccess– VirtualPrivateNetwork(VPN)• InternetAccess• WirelessMobility• VoiceoverIP(VoIP)Telephony• Collaboration/VideoConferencing/Telepresence• VideoSurveillance• Largeformatfilesharing– FileTransferProtocol(FTP),GraphicsImages
• WebsiteHosting,SocialMedia,CustomerPortals
What’sinaNetwork?
TechnologyCategory Description ExamplesSupportedVendorsandModels
LocalArea Network(LAN)Switches Distribution,WiringClosets
Cisco- CatalystSwitches2xxx,3xxxJuniper:EX4200,E320ArubaOS– 5400Rzl2,3800,2920,2620,1920ComWare – 10500,5900,5820,5800,5700,5510,5500,5130,5120
LocalArea Network(LAN)Switches Core,ServiceProviderSwitches- Aggregation Cisco- CatalystSwitches45xx,49xx,65xx
Routers Branch/ServiceProviderEdgeRouters Cisco- 8x,18xx,19xx,2800,2900,3200,3800,3900,7200,7300,7500,76xxSeriesJuniper- M,E,ERX,J,Series
Firewalls Perimeter NetworkSecurityCisco- ASA5500series,SA500series,ACAExpressJuniper- SRXSeriesServicesGateway,NetScreenSeries,SASeriesSSLVPNAppliance,SSGVPNSecurityPlatformPaloAltoNetworks– firewallsonly- PA200,500,2000,3000,5000,7050series
Wireless LocalAreaNetwork(WLAN) WirelessAccessPointsandControllers
Cisco- WirelessAccessPoints(500SeriesWirelessExpress,CiscoAironet Series,)andWirelessLANControllers(21xx,25xx,44xx,55xx)Aruba– MobilityControllers-- 600,3000,7000,and7200seriesAruba– MobilityAccessSwitches– S1500,S2500,andS3500series.
WANOptimizers WANOptimizers Riverbed- SteelheadProductFamily
©PDS,Inc.AllRightsReserved.4
ITMaturityModel
©PDS,Inc.AllRightsReserved.6
FireFighting
WhenAvailable
AsNeeded
CapEx
None
NoStandards
AsNeeded
NoTime
NoValue
BestEffort
AsNeeded
BasedonPast
CapEx
BuiltforToday
HWStandards
AsNeeded
NotApproved
Necessary
SLADriven
Available
TCODriven
CapEx
BuiltforToday
ImageStandards
TechnologySiloes
IfRequired
Helpful
UptimeDriven
Reliable
RiskDriven
CapEx &OpEx
Limited+/-
SecurityStandards
TechnologySiloes
Selective
ServiceProvider
BusinessValueDriven
Predictable
ValueDriven
MoreOpEx
AgilityBased
UserDriven
FluidResources
Integrated
BusinessDriver
Level5S T R AT EG I C
Level1S U R V I VA L
Level2R E A C T I V E
Level3P ROA C T I V E
Level4P R E V E N TAT I V E
ModeofOperation
SupportModel
Budget
FinancialModel
Scalability
EndUserTechnology
InfrastructureTechnology
CloudEmbracement
OrganizationalViewsonIT
F R O M “ S U R V I V A L ” T O “ S T R A T E G I C ”
OurSituationalUnderstandingNetworkasaService(NaaS)isaneffectivewaytomaintainanadaptableinfrastructurewithoutincreasingmanagementcostsorheadcount.
©PDS,Inc.AllRightsReserved.7
Networkasa
Service
Availability&Performance
Preventive Care
LifecycleManagement
Standardization&Compliance
Availability&Performance=ConsistencyIfyoudon’thaveawaytocollectandreviewtheperformanceofyournetworkunderthecurrentdemand…
©PDS,Inc.AllRightsReserved.8
MonitoringAutomation
Performance
Howdoyouknowifitwillhandlethenewdemandsthatyouneedtoputonit?
Reporting
PreventativeCare=Predictability
• Maintaindesiredconfiguration• Deployrecurringchanges• Mitigatesecurityvulnerabilitiesandrisk• Providegovernancethroughregimentedchangemanagement
©PDS,Inc.AllRightsReserved.9
LifecycleManagement=Scalability&Flexibility
• Letusmanagethecapacityofexistinginfrastructure• Enablesyoutoproactivelyscaleforupcomingnewdemands• ImprovesyourReturnOnInvestment(ROI)• Providesapredictablecostmodel
©PDS,Inc.AllRightsReserved.10
Standardization&Compliance=CostContainment
• Maintainvisibilityforwhatmattersacrossyourbusiness• Onlypayfortheworkyouneedperformedandavoidhiringpermanentemployeesforroutinemanagementandmaintenance• Createanadaptableinfrastructurewithoutincreasingmanagementcostsorheadcount• Letustakecareofbestpracticesandrecordkeepingforauditing
©PDS,Inc.AllRightsReserved.11
ServiceBundles
ESSENTIAL
FOUNDA
TION
PREM
IUM
CustomizedManagedServices• CustomMonitoring
• CustomReporting
• CustomSLAs• 24x7ServiceDesk
• ChangeMgmt.• IncidentMgmt.
• EventMgmt.• CustomRunBooks
• CustomToolsIntegration
StandardManagedServices• StandardMonitoring
• StandardReports
• StandardSLAs• 24x7ServiceDesk
• ChangeMgmt.• IncidentMgmt.
• EventMgmt.• StandardEscalations
• ConfigurationMgmt.
RemoteMonitoring• AlertNotifications
• AvailabilityMgmt.
• CapacityMgmt.
• PerformanceReporting
• IncidentMgmt.
• VendorEscalations
©PDS,Inc.AllRightsReserved.12
WebinarTeam
©PDS,Inc.AllRightsReserved.13
GregFliearmanDir.ofServiceOperations
&PrincipleConsultant- ManagedServices
JackMacKenzieVicePresidentSales
• 20+YearsworkinginITOperations• 10YearsworkingforITManagedServiceProviders• 3YearsatPDS• Guidingcurrentandfuturedirectionforthecreationand
developmentofITsolutions
Email:[email protected]:twitter.com/gfliearman
LinkedIn:www.linkedin.com/in/gfliearman
• 22+YearsworkinginSales• 20YearsworkingforITValueAddedResellers• 13YearsatPDS• HelpingcustomersapplyITsolutionstobusiness
challengesinavarietyofindustries
Email:[email protected]:www.linkedin.com/in/jack-mackenzie-
5923b011
2020WebinarSeries
• CompletethesurveyforachancetowinaYETItumblerforyouandafriend.
• Office365• Windows10• HyperConvergedInfrastructure• IdentityandAccessManagement
• Don’tforgettojoinusJune27th forournextwebinar.