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Addendum No. 1 - Page 1 of 3 ROCK RIVER WATER RECLAMATION DISTRICT ADDENDUM NO. 1 REQUEST for PROPOSALS #20-217 NETWORK MANAGED SERVICES November 20, 2020 AD1-1 Notice This Addendum No. 1, dated November 20, 2020, to the Request for Proposals: Network Managed Services, supersedes all contrary and conflicting information in the above-mentioned instructions, specifications, and contract documents which are hereby supplemented or revised in certain particulars as follows: AD1-2 General Information The District submits Addendum No. 1 to answer questions, and provide clarification. AD1-3 Instructions Please see the answers to questions from vendors below, and the following attachments: server list, networking equipment list, network diagram. A copy of this addendum initialed at the bottom shall be included in the proposal as acknowledgment of receipt. Network Managed Services Vendor Questions 1. In section 3.1 Scope & Specifications, item number 6 Network Administration. What network administration server monitoring is to be included in the proposal? In the “Current Technology Environment” section, I don’t see any reference to the number of Servers, wireless access points or network switches listed in the RFP, are these devices to be included in the proposal? The scope of the Network Managed Services lists switches, routers, wireless and firewalls, 3.3.A. Servers are not part of the scope of Network Managed Services. Please refer to Switch Network Documentation 2020-11-11.docx (distributed on 11/20/2020 and also attached) for the quantity of switches, routers, and wireless. 2. I noticed the following note in the RFP. Will detailed information about the new equipment being implemented be referenced in the documents to be distributed on November 20th? “Plans are in place to complete wireless infrastructure implementation in the main Administration Building in early 2021, before the start of these services.” Wireless access points for the main Administration Building are included quantity of wireless access points listed in the Switch Network Documentation 2020-11-11.docx. 3. Please provide clarification on the required references.

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Page 1: Network Managed Services Vendor Questions

Addendum No. 1 - Page 1 of 3

ROCK RIVER WATER RECLAMATION DISTRICT ADDENDUM NO. 1

REQUEST for PROPOSALS #20-217 NETWORK MANAGED SERVICES

November 20, 2020 AD1-1 Notice

This Addendum No. 1, dated November 20, 2020, to the Request for Proposals: Network Managed Services, supersedes all contrary and conflicting information in the above-mentioned instructions, specifications, and contract documents which are hereby supplemented or revised in certain particulars as follows: AD1-2 General Information

The District submits Addendum No. 1 to answer questions, and provide clarification. AD1-3 Instructions Please see the answers to questions from vendors below, and the following attachments: server list, networking equipment list, network diagram. A copy of this addendum initialed at the bottom shall be included in the proposal as acknowledgment of receipt.

Network Managed Services Vendor Questions 1. In section 3.1 Scope & Specifications, item number 6 Network Administration. What

network administration server monitoring is to be included in the proposal? In the “Current Technology Environment” section, I don’t see any reference to the number of Servers, wireless access points or network switches listed in the RFP, are these devices to be included in the proposal?

The scope of the Network Managed Services lists switches, routers, wireless and firewalls, 3.3.A. Servers are not part of the scope of Network Managed Services. Please refer to Switch Network Documentation 2020-11-11.docx (distributed on 11/20/2020 and also attached) for the quantity of switches, routers, and wireless.

2. I noticed the following note in the RFP. Will detailed information about the new equipment

being implemented be referenced in the documents to be distributed on November 20th? “Plans are in place to complete wireless infrastructure implementation in the main Administration Building in early 2021, before the start of these services.”

Wireless access points for the main Administration Building are included quantity of wireless access points listed in the Switch Network Documentation 2020-11-11.docx.

3. Please provide clarification on the required references.

Page 2: Network Managed Services Vendor Questions

Addendum No. 1 - Page 2 of 3

Vendors must provide three northern Illinois government references. See Section III, 3.6 Minimum Qualifications, B. Vendor Experience 2. Provide a list of references from at least three northern Illinois government agencies for whom the firm has provided similar services. Please include company name, contact name, address, telephone number, and email address.

4. Can you provide more detail on what exactly the District is looking for regarding the project

staff members and qualifications list?

The list would be much like a resume. We want to know who are the staff members that will be working on this project, and their specific qualifications, certifications, experience. Refer to Section III, 3.6, C.: Adequacy & Availability of Professional Level Staffing. provide a list of proposed staff members who will be assigned to this project and their qualifications, and an explanation of staff related to certifications, knowledge, experience with the proposed data network, and alternates or optional services.

5. The RFP asks for a Project Manager, is this supposed to be a full-time resource? If not, does

the District have a sense of the percentage of a resource they would like dedicated to RRWRD?

The percentage of time the project manager is needed for the District depends on the scope of network monitoring issues on a monthly basis. The District does not anticipate anywhere near a full-time resource for project management.

6. Is a plan for a dedicated network engineer as well as shared backfill services an acceptable

approach?

The District does not anticipate that a full-time network engineer will be required for these services. A named primary network engineer and named backup contact is desirable but not required.

7. Is the District looking for some other type of pricing other than a fixed monthly price, fixed

project prices and rates for projects?

No, this is the pricing the District is requesting. Completing the tables in the Proposal Form meets the pricing requirement. If transition/implementation costs are a factor, please write them in on the signed Proposal Form.

8. Will you accept modifications/exceptions to your terms including, but not limited to,

commercially reasonable limitation of liability and limited warranty?

Submit proposed modifications with the proposal. State whether acceptance of the modifications is required for the vendor to propose its services. The District will review the proposed modifications as part of its evaluation process.

9. How many of the 15 locations on campus will need to be supported?

15 locations. Refer to Switch Network Documentation 2020-11-11.docx.

Page 3: Network Managed Services Vendor Questions

Addendum No. 1 - Page 3 of 3

10. What is your timeline for implementation and transition process once the vendor is selected?

The District anticipates a two-month transition period. 11. What is the plan of action for cycling out the devices running Windows 7 and older?

District IT staff has the Windows upgrade on its task list for the first quarter of 2021. 12. Does RRWRD have a scale or grading tool to use to evaluate potential vendors?

Refer to Evaluation Criteria in Section 3.7.B. No additional scale or grading tool is available.

________Proposer’s Initials

Page 4: Network Managed Services Vendor Questions

Node IP Address Description/Node Node IP Address Description/Node NetWare 6.5 OES Red Hat Enterprise Linux 6

Volumes Netmail IndexerService Windows 2012R2 (64)Service Netmail Master 0365

Windows 2003 Windows 2012R2 (64)Services Netmail Master GroupwiseServices Windows 2012R2 (64)

Windows 2003 Netmail SearchAvaya BCMS Windows 2016ESX Host 1 Horizon LIMS Reporting/ActuateESX Host 2 Windows 2016ESX Host 3 Horizon LIMS Application Server

Windows 2016VDI ESX 6 Host Horizon LIMS Web ServerVDI ESX 6 Host Windows 2019 StandardVDI ESX 6 Host Print Server 1

Windows 2019 StandardPrint Server 2

Suse Linux Enterprise 11 (64)vRealize Operations

PCS ESX 6 HostPCS ESX 6 Host Windows 7 (VM)PCS ESX 6 Host Smart Mailer, Printing, Avaya Site Administrator

IBM z13 VLANFirst Level Hypervisor

Windows 2016 HMCSQL Server 2016 / Milestone 2018 R3 TCPIP00/LINKO404 TN3270 – VSEA

NetWare 6.5 OES TCPIP01/LINKO414 FTPSERVR – VSEAVolumes BSIServices TCPIP00/LINKO404 TN3270 – VSEB

Windows 2008R2 SP1 (64) TCPIP01/LINKO414 FTPSERVR – VSEBLieca Spider/CORS - DNAT Second Level Hypervisor

Windows 2003 SP2 zVMHP ProCurve Manager Plus First Level Hypervisor

RPS – SQL Server Express 2005 Velocity NetWare 6.5 OES SUSE Linux Enterprise 11 SP4

Volumes Linux Installation/MaintenanceSUSE Linux Enterprise 11 SP4

SLES 12 SP2 Central Log ServerApache - www.rrwrd.dst.il.us SUSE Linux Enterprise 11 SP4

CentOS 5.9 Central Terminal ServerAvaya - SAL_Gateway_2.0.0.6 SUSE Linux Enterprise 12 SP2

Windows 2012R2 (64) Rocket Software LegaSuite - PRODArcGIS License Server SUSE Linux Enterprise 11 SP4

Windows 2008R2 SP1 (64) Oracle/InforAvaya - ECAS SUSE Linux Enterprise 12 SP3

Windows 2019 Standard (64) Oracle/GISSophos SafeGuard Management SUSE Linux Enterprise 11 SP4

Linux (64) z/VSE V6 ServerExtreme VX9000 Wireless Controller Pri.

Windows 2012R2 (64) SUSE Linux Enterprise 11 SP4 C: OS Oracle Server Hanprod (V7000)

D:Temp Data SUSE Linux Enterprise 11 SP4 E: Temp Media Oracle Server Hantest (V7000)F: Misc Storage SUSE Linux Enterprise 11 SP4 G: Sql Database VTAPEH: Media Storage SUSE Linux Enterprise 11 SP4

Windows 2008R2 SP1 (64) Oracle/Cues GraniteNetIIS Server - ArcIMS SUSE Linux Enterprise 11 SP4

Windows 2012R2 (64) Rocket Software LegaSuite - TESTHansen/Infor/IIS – TEST SUSE Linux Enterprise 11 SP4 OES Netware 11 (64) Oracle Server - Granite Net New

GroupWise 2012 POA - MAINPOST SUSE Linux Enterprise 12 SP3SUSE Linux Enterprise 11 (64) Oracle Backup Server

Service 10.104.0.17:25 SUSE Linux Enterprise 11 SP4 10.104.0.17:9850 Oracle ServerWindows 2016 SUSE Linux Enterprise 12 SP3

SQK Server 2016 / Maxxess Oracle ServerLinux (64) SUSE Linux Enterprise 12 SP2

vCenter 6.5 Appliance Second Level Hypervisor/Level2VMRed Hat Linux 5 (32)

AES/Avaya/TSGWindows 2008R2 SP1 (64)Milestone IP Camera Server

VolumeCentOS Linux (64 bit)

Avaya WebLMWindows 2012R2 Standard (64)

Autodesk - License ManagerWindows 2008R2 SP1 (64)Sophos Enterprise ConsoleWindows 2008R2 SP1 (64)

Attendance EnterpriseWindows 2012R2 (64)Test Identity Mgr Server

Windows 2008R2 SP1 (64)Automatic Email Printing

Windows 2008R2 SP1 (64)VDI POC – Active Directory PDC

Extrme VX9000 Wireless Controller Second

Windows 2012R2 (64)Azure Active Directory Connection Server

Novell OES 2015/SUSE 11 (64)Test OES Server

Windows 2012R2 (64)Hansen/Infor/IIS

Windows 2019 Standard (64) File Server

Windows 2008R2 SP1 (64)Fundware/Blackbaud/RDS

Windows 2012R2 (64)Cues GraniteNet

Windows 2012R2 (64)VDI vCenter

Windows 2012R2 (64)VDI View Connection Server

Windows 2012R2 (64)VDI View Connection Server – Redundant

Windows 2012R2 (64)VDI AD Domain Controller – Redundant

Windows 2012R2 (64)

VDI – Security Server

CentOS Linux (32 bit)

VDI Unidesk Management Appliance

CentOS Linux (32 bit)

VDI Unidesk Master CachePoint Appliance

CentOS Linux (32 bit)

VDI Unidesk Secondary CachePoint Appliance

Windows 2012R2 (64) Astaro REDS1 RED_PCS_VLAN

PSC (Platform Services Controller) Astaro REDS2 RED_N_Facility

Windows 2012R2 (64) Astaro REDS3 RED_WinnebagoGate

vCenter Primary Astaro REDS4 RED_AirportGate

Windows 2012R2 (64) Astaro REDS5 Fuller Creek

vCenter Secondary (Future)

Windows 2012R2 (64)

Virtual SCADA1

Windows 2012R2 (64)

Virtual SCADA2

Windows 2012R2 (64)

Virtual Win911

Windows 2012R2 (64)

Virtual Historian

Windows 2012R2 (64)

WebSpace

Windows 7

PCS License Server

Windows 7 SP1

Sytech XLReporter

Unitrends 8060S - Backup Appliance

ETH1 & ETH2 - Bonded

Updated 09/15/2020 - DF

Page 5: Network Managed Services Vendor Questions

Rock River Water Reclamation District 

Switch & Network Documentation 

 

Note: Highlighted equipment is targeted for replacement. See the project item in the Proposal Form for Replace obsolete equipment with current models. 

 

Core switch 1  Core switch 2 

Aruba 5406R  Aruba 5406R 

J9990A  J9990A 

J9990A  J9990A 

J9990A  J9990A 

J9990A  J9990A 

J9986A  J9986A 

J9995A  J9995A 

 

 

Admin 1  Admin 2 

Aruba 5406R  Aruba 5406R 

J9990A  J9990A 

J9986A  J9986A 

J9986A  J9986A 

J9986A  J9986A 

J9986A  J9986A 

J9986A  J9986A 

 

Aeration  Digester Control 

J9624A – 2620‐PWR  J8762A ‐ 2600‐PWR 

   

Dewatering  Old Admin 

J8165A ‐ 2650‐PWR  J9624A ‐ 2620‐PWR 

 

FEMS  Garage 

J8762A ‐ 2600‐PWR  J8762A ‐ 2600‐PWR 

   

Page 6: Network Managed Services Vendor Questions

Guard Shack 1  Guard Shack 2 

J8762A ‐ 2600‐PWR  J8762A ‐ 2600‐PWR 

 

Maintenance  Maintenance 2 

J8165A ‐ 2650‐PWR  HP 5500‐48G‐PoE 

 

Maintenance Training Room  Sludge Transfer 

J8164A ‐ 2626‐PWR  J8762A ‐ 2600‐PWR 

Screening  Main Pump 

J9624A ‐ 2620‐PWR  J4903A ‐ 2824 

 

Laboratory 2  GBT 

HP 5500‐48G‐PoE  J9624A ‐ 2620‐PWR 

 

Aqua Aerobics J9565A ‐ 2615‐8‐PWR  Laboratory 1 J8165A – 2650‐PWR 

 

 Network Documentation: 

 

Firewalls: 

Sophos UTM 9 SG230 (2) Sophos XG230 (2) 

 

Wireless: 

Extreme VX‐9000 Wireless Controller (2)

Extreme WiNG AP 8432  (20) 

Extreme WiNG AP 7632 (1) 

 

Internet Bandwidth:  500 Mbps 

ISP: Illinois Century Network / iFiber 

  

Page 7: Network Managed Services Vendor Questions

AT&T

InternetComcast

InternetiFiber

Screening(2620-PWR)

J8762A

Dewatering(2650-PWR)

DisinfectionCL2 PLCFEMS

RASPLC

RRWRD Network DiagramLast Update09/17/2020

DF

Main Pump(2824)

Garage(2600-8 PWR)

Well House #2PLC

Admin_1Aruba 5406R

Admin_2Aruba 5406R

Maintenance (HPE 5500 & 2650-PWR)

Old Admin(2620-PWR)

Training Room (2nd Floor)(2626-PWR)

HP 1410-16G

Aeration(2620-PWR)

J9624A

J9624AJ9624A

GBT(2620-PWR)

10GbDAC

Heartbeat

DMZ

3916100-240VAC 3A 50/60Hz

1 2 3 4 5 6

CONS OLELNK/ACT SPD LNK/ACT SPD LNK/ACT SPD LNK/ACT SP D LNK/ACT SPD LN K/ACT SPD

ST AT AL M

LNK/ACT SPD LN K/ACT SP D

iFiber - WinGIS – 500Mb

iFiber – WinGIS – 500Mb

iFiber - Internet - 500Mb

iFiber - Internet - 500Mb

PCS ESX Cluster2-Node

ETR CCA ETH LANCONSOLE

V6V2

V1 V5

V4

V3

G450

V7

MDMALM

CPUPWRS

YS

TE

M

RST ASB

USB ETH WANSERVICES

V8

ETR CCA ETH LANCONSOLE

V6V2

V1 V5

V4

V3

G450

V7

MDMALM

CPUPWRS

YS

TE

M

RST ASB

USB ETH WANSERVICES

V8

Avaya G450's

VDI ESX Cluster3-Node

Server ESX Cluster3-Node

10Gb

10Gb10Gb

10Gb

2x1GB

10Gb10Gb

10Gb2x1GB

2x1GB

10GbTotal Access 900e

Laboratory(HPE 5500 & 2650-PWR)

River StationPLC

J4903A

J8164A

10Gb

10Gb

8Gb8Gb

8Gb8Gb

8Gb

8Gb

16Gb

16 Gb

GBT2AP7632

(1)

hp procurveswitch 2650

Power

Fault

J4899A

ActFDxMax

J8165A

J8165A

Digester Control(2600-8 PWR)

J8762A

J8762A

FEMS(2600-8 PWR)

100Mb

8Gb

8Gb

8Gb

8Gb

1Gb

100Mb100Mb

100Mb

J8762A

Guard Shack (2600-8 PWR)

2x1GB

J8165A

Well House #1PLC

GritPLC

Switch GearPWR Meter

Switch GearMains

Switch GearPLC

Excess FlowGritS2

hp procurveswitch 2650

Power

Fault

J4899A

ActFDxMax

Sludge Transfer(2600-8 PWR)

J8762A

ServiceGarage

ServiceGarage

DigesterControl

DigesterControl

SludgeTransfer

BlowerPLCFEMS

1Gb

10Gb 10Gb

1Gb

10Gb

1Gb 1Gb

1Gb 1Gb

J9624A

1Gb

1Gb

ScreeningDewatering Dewatering

Aqua Aerobics(2616-8-POE)

SludgeTransfer Screening Screening

FreedomField (*)

hp procurveswitch 2650

Power

Fault

J4899A

ActFDxMax

Dewatering Dewatering GBT

1Gb 1Gb

1Gb

1Gb

UnitrendsRecovery-8060S

Cable Modem – Aqua Aerobics

Cisco IP Flex Router

Adtran 9083

Arris CM820

Optimux-106

Cable Modem - ITS

CS2Aruba 5406R

CS1Aruba 5406R

AP8432(5)

Extreme

AP8432(8)

Extreme

AP8432(1)

Extreme

Extreme

100Mb100Mb

Fiber - SM – 1Gb - Aqua AerobicsFiber - SM – 10Gb

Fiber - SM – 1GbFiber – Hybrid – 1Gb

Fiber – MM – 1GbFiber – MM – 100Mb

Fiber – MM – 10Mb

CAT6 - 10Gb

CAT 5/6 - 1GbCAT 5/6 – 100Mb

CAT-5/6 – 10Mb

Fiber Channel –SM – 8/16 Gb

Proposed Internal Firewall

Proposed Redundant ISP

Aeration Aeration

Maintenance MaintenanceMaintenance Maintenance

IBM z13

RRWRDV7K1IBM Storewise V7000

(80TiB)

Admin_IBM_FC2

Admin_IBM_FC1

RRWRDV7K2IBM Storewise V7000

(80TiB)

LAB_IBM_FC2

LAB_IBM_FC1

1Gb

100Mb100Mb

GBT

100Mb100Mb 100Mb

Screening

100Mb

DischargeStation

IP Phone

DischargeStation

IP Camera

DischargeStation

PLC

`

`

10GbDAC

10GbDAC

10GbDAC

`

Phase III – Switch RefreshProposed

`

Phase III – Switch RefreshProposed

10Gb DACs

1Gb1Gb

J9565A