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Edition August 2011 NetWorker V7.6.2 (Linux and Solaris Systems) Administrator’s Guide

NetWorker V7.6.2 (Linux and Solaris Systems) …manuals.ts.fujitsu.com/file/10370/nw_admin762.pdf · EMC® NetWorker®, Release 7.6.2 Multiplatform Version, Administration Guide,

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    NetWorker V7.6.2 (Linux and Solaris Systems)

    Administrators Guide

  • Comments Suggestions CorrectionsThe User Documentation Department would like to know your opinion on this manual. Your feedback helps us to optimize our documentation to suit your individual needs.

    Feel free to send us your comments by e-mail to: [email protected]

    Certified documentation according to DIN EN ISO 9001:2008To ensure a consistently high quality standard anduser-friendliness, this documentation was created tomeet the regulations of a quality management system which complies with the requirements of the standardDIN EN ISO 9001:2008.

    cognitas. Gesellschaft fr Technik-Dokumentation mbHwww.cognitas.de

    Copyright and Trademarks

    This manual is printed on paper treated with chlorine-free bleach.

    Base of NetWorker V7.6.2 (Linux and Solaris Systems) / this manual:EMC NetWorker, Release 7.6.2 Multiplatform Version, Administration Guide, Copyright 1990 - 2011 by EMC Corporation.

    Copyright Fujitsu Technology Solutions GmbH 2011.

    All rights reserved.Delivery subject to availability; right of technical modifications reserved.

    All hardware and software names used are trademarks of their respective manufacturers.

    Microsoft, Microsoft Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation.

    HP-UX Release 10.20 and later and HP-UX Release 11.00 and later (in both 32 and 64-bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products.

    AMD Opteron(TM) is the trademark owned by Advanced Micro Devices, Inc.

    Intel, Intel Itanium, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of IntelCorporation or its subsidiaries in the United States and other countries.

    EMC and NetWorker are trademarks of EMC Corporation.

    Oracle is a registered US trademark of Oracle Corporation, Redwood City, California.

    NetApp, Data ONTAP, SnapDrive, SnapManager, SnapMirror, SnapRestore, and WAFL are registered trademarks of Network Appliance Inc. in the U.S. and other countries.

    Fujitsu and the Fujitsu Logo are trademarks of Fujitsu Limited.

    Product Number: 1104401

    mailto:[email protected]://www.cognitas.de

  • NetWorker 7.6.2 (Linux and Solaris Systems) Administrators Guide 3

    Contents

    Preface .........................................................................................................................................27

    Whats new..................................................................................................................................33NetWorker release 7.6.2 ...................................................................................... 33NetWorker release 7.6 ......................................................................................... 38

    Chapter 1 Overview The NetWorker environment ..................................................................................... 46

    NetWorker components ....................................................................................... 46 NetWorker features .................................................................................................... 49

    Performance features ........................................................................................... 49Ease of use........................................................................................................... 49Scalability ............................................................................................................ 50Optional software additions................................................................................. 50

    IPv4 to IPv6 transition ............................................................................................... 51 Common NetWorker tasks......................................................................................... 52

    How to add a new host ........................................................................................ 52How to schedule a backup................................................................................... 52How to configure devices.................................................................................... 53How to label media.............................................................................................. 53How to view failed backups ................................................................................ 53

    NetWorker user interfaces ......................................................................................... 54NetWorker Management Console interface ........................................................ 54NetWorker client interface .................................................................................. 62NetWorker character-based interface .................................................................. 66NetWorker command-line interface .................................................................... 66

    NetWorker services.................................................................................................... 67Services and programs on the NetWorker server ................................................ 67Services and programs on the NetWorker client ................................................. 67

    Chapter 2 Backing Up Data Scheduled backups .................................................................................................... 72

    Planning a scheduled backup............................................................................... 72Setting up a scheduled backup ............................................................................ 73

    Save sets .................................................................................................................... 80Scheduling predefined save sets for backup........................................................ 80The All save set ................................................................................................... 81

  • NetWorker 7.6.2 (Linux and Solaris Systems) Administrators Guide4

    Manual backups ......................................................................................................... 84Performing a manual backup on Windows .......................................................... 84Performing a manual backup from the command prompt ................................... 86

    Verifying backed-up data ........................................................................................... 89 Probe-based backups.................................................................................................. 89 Checkpoint restart backups ........................................................................................ 90

    About partial save sets ......................................................................................... 91Configuring checkpoint enabled clients............................................................... 91Monitoring checkpoint enabled backups ............................................................. 92Restarting a checkpoint enabled backup.............................................................. 93How to query partial save sets from the Console ................................................ 94How to query partial save sets using the mminfo command ............................... 94Recovering data ................................................................................................... 95Cloning and scanning partial savesets ................................................................. 96Cloud backup devices and partial savesets .......................................................... 96

    Deduplication backups ............................................................................................... 96 BMR backups............................................................................................................. 96 Encrypting backup data.............................................................................................. 97 Compressing backup data .......................................................................................... 98

    Applying compression to a scheduled backup..................................................... 98Applying compression to a manual backup ......................................................... 98

    Special data handling for NetWorker clients on Windows ........................................ 98 Backing up NetWorker Console Management data ................................................... 99

    Scheduling backups for the NetWorker Console database .................................. 99Performing a manual backup of the Console database ...................................... 100Managing the size of the Console database log file........................................... 100

    Backing up Windows mount points ......................................................................... 101Including mount points in scheduled backups ................................................... 101Performing a manual backup of a mount point and its data .............................. 101Performing a manual backup of nested mount points and their data................. 102

    Backing up the Windows Content Index Server ...................................................... 103Backing up CIS on Windows............................................................................. 103Directing NetWorker software to skip CIS catalog backups ............................. 103

    Backing up Windows DHCP and WINS databases ................................................. 104Backing up a DHCP database ............................................................................ 104Backing up a WINS database ............................................................................ 104

    Windows backup and recovery notes....................................................................... 105Enabling short filename support ........................................................................ 105Enabling hard link support................................................................................. 106Recovery and case-sensitivity............................................................................ 106Failed backup and recovery attempts................................................................. 106Granting full permissions for backup of Disk Quota database .......................... 107Security settings for logging operations performed by backup operator........... 107

    Customizing the backup command .......................................................................... 108Using the save command with a customized backup script............................... 108Using the savepnpc command with a customized backup program .................. 113

    Considerations for backing up raw partitions .......................................................... 116Backing up raw partitions on UNIX .................................................................. 116Backing up raw partitions on Windows............................................................. 116

    Backing up a mapped drive...................................................................................... 116 Backing up access control lists ................................................................................ 116 Backing up BOOT/BCD Data on Windows 2008R2 and Windows 7..................... 117 Support for backing up renamed directories ............................................................ 117 Backing up only client file indexes and the bootstrap ............................................. 118

  • NetWorker 7.6.2 (Linux and Solaris Systems) Administrators Guide 5

    Chapter 3 Configuring Libraries and Devices Devices and libraries ............................................................................................... 120

    Support for LTO-4 hardware-based encryption................................................. 120Configuring an ACSLS silo: ............................................................................. 121

    Storage nodes........................................................................................................... 122Prerequisites ...................................................................................................... 122Licensing ........................................................................................................... 122

    Storage node configuration...................................................................................... 123Configuring a storage node ............................................................................... 123Modifying timeout attribute for storage node operations.................................. 124Timeouts for storage node remote devices ........................................................ 124Storage node affinity ......................................................................................... 125Dedicated storage nodes .................................................................................... 126Block-size compatibility.................................................................................... 126SCSI Reserve/Release ....................................................................................... 127Tips for troubleshooting storage nodes ............................................................. 129

    Avamar deduplication and replication nodes........................................................... 130 Dynamic device sharing with SRS .......................................................................... 131

    Introduction to SRS ........................................................................................... 131SRS concept ...................................................................................................... 132SRS resources.................................................................................................... 133SRS commands.................................................................................................. 135Configuration .................................................................................................... 137NetWorker and SRS - flow of control ............................................................... 138Reserve or release SRS devices......................................................................... 139

    Dynamic drive sharing with DDS (EMC NetWorker) ............................................ 140Introduction to DDS .......................................................................................... 140Enabling DDS with NDMP............................................................................... 141DDS attributes in the device properties............................................................. 142High availability and DDS ................................................................................ 143Licensing ........................................................................................................... 144

    Autodetection of libraries and devices .................................................................... 145Scanning for libraries and devices..................................................................... 145Configuring the Sun StorEdge Network Foundation HBA/Driver ................... 146

    Add (configure) libraries ......................................................................................... 148How to add a library device............................................................................... 149Queuing device resources for AlphaStor........................................................... 151Virtual Tape Library (VTL) configuration ........................................................ 151

    Library reconfiguration............................................................................................ 152Reconfiguring a library...................................................................................... 152Using the jbedit command................................................................................. 153

    Add (configure) stand-alone devices ....................................................................... 154Autodetecting and configuring a stand-alone tape drive................................... 154Adding a stand-alone device manually.............................................................. 154Configuring NetWorker DiskBackup ................................................................ 155

    Deleting libraries and devices.................................................................................. 156How to delete a library ...................................................................................... 156How to delete a device ...................................................................................... 156

    Library slots ............................................................................................................. 157How to configure library slots ........................................................................... 157

    Troubleshooting autoconfiguration failure .............................................................. 158

  • NetWorker 7.6.2 (Linux and Solaris Systems) Administrators Guide6

    Chapter 4 Backup Groups and Schedules Overview of NetWorker scheduling......................................................................... 160 Backup groups.......................................................................................................... 161

    The NetWorker server and time-based backup groups ...................................... 161Creating and scheduling a probe group ............................................................. 163Preconfigured groups ......................................................................................... 164Key Group attributes.......................................................................................... 164Aborted backup groups ...................................................................................... 165How to create a group ........................................................................................ 165How to edit a group............................................................................................ 165How to delete a group ........................................................................................ 166How to copy a group.......................................................................................... 166Setting the backup group time interval .............................................................. 167Limiting full backups when the time interval is less than 24 hours................... 167

    Managing backup groups ......................................................................................... 168Previewing a backup group................................................................................ 168Moving clients between groups ......................................................................... 168Estimating save set sizes of a backup group...................................................... 169Backing up status reports ................................................................................... 169Generating and printing bootstrap reports ......................................................... 170

    Backing up open files............................................................................................... 171Opening files owned by the operating system ................................................... 171Opening files owned by a specific application .................................................. 171Files that change during backup ........................................................................ 171Backing up open files with VSS ........................................................................ 172

    Schedules ................................................................................................................. 173Schedules for Avamar deduplication clients...................................................... 173Preconfigured NetWorker schedules.................................................................. 173Backup cycles .................................................................................................... 174Scheduling and planning considerations............................................................ 176Scheduling large client file systems................................................................... 176Key components of a schedule .......................................................................... 177Working with schedules ..................................................................................... 177Overriding a clients regular backup schedule................................................... 178Client timezone adjustment for Windows clients .............................................. 179

    Backup levels ........................................................................................................... 180How NetWorker backup levels work ................................................................. 180The NetWorker server and backup levels .......................................................... 182Backup levels for Windows SYSTEM and VSS SYSTEM save sets ............... 184

    Save set consolidation .............................................................................................. 187Requirements ..................................................................................................... 187Save set consolidation usage.............................................................................. 187Limitations of save set consolidation................................................................. 188Performing save set consolidation ..................................................................... 188Setting up save set consolidation on a schedule ................................................ 188Directing data from a consolidation backup to a specific pool.......................... 189

    Chapter 5 Browse and Retention Polices About browse and retention policies........................................................................ 192

    Browse policies.................................................................................................. 192Retention policies............................................................................................... 195

    Managing the data lifecycle ..................................................................................... 198Assigning multiple policies to a single client .................................................... 200Preconfigured policies ....................................................................................... 200

  • NetWorker 7.6.2 (Linux and Solaris Systems) Administrators Guide 7

    Editing a policy ................................................................................................. 200Deleting a policy ............................................................................................... 201Snapshot policies ............................................................................................... 201Working with snapshot policies......................................................................... 201

    Browse and retention policies for manual backups ................................................. 203 Modifying the browse and retention policy on a save set ....................................... 204

    Reports on browse and retention policies for save sets ..................................... 204

    Chapter 6 Directives Directives overview................................................................................................. 206 Types of local and global directives ........................................................................ 206

    Global directives................................................................................................ 206NetWorker User local directives (Windows only)............................................. 206Local directive files ........................................................................................... 206

    Creating a global directive resource ........................................................................ 207 Editing a global directive resource .......................................................................... 207 Deleting a global directive resource ........................................................................ 207 Copying a global directive resource ........................................................................ 208 Applying directives.................................................................................................. 208

    Order of precedence of global and local directives ........................................... 209 Local directives within the NetWorker User program............................................. 210

    Set up a NetWorker User program local directive............................................. 210 Preconfigured global directive resources ................................................................ 211 Format of directive statements ................................................................................ 213

    Directory specifications..................................................................................... 213Precautions when using rawasm to back up UNIX raw partitions.................... 217File matching with multiple ASMs in a directive ............................................. 217Using the compressasm directive (Fujitsu NetWorker only) ............................ 218

    Chapter 7 Sorting Backup Data Media pools ............................................................................................................. 220

    Using media pools ............................................................................................. 220NetWorker media pool types ............................................................................. 221Sorting data with media pools ........................................................................... 221Directing client file indexes and bootstrap to a separate media pool ................ 222Directing consolidated backup data to a specific media pool .......................... 223Meeting the criteria for more than one media pool configuration..................... 223When no customized media pool criteria is met ............................................... 224Configuring media pools ................................................................................... 225Using storage devices and media pool configuration to sort data ..................... 226Creating a media pool........................................................................................ 226Supporting WORM and DLTWORM tape drives............................................. 228Working with media pools................................................................................. 231

    Label templates........................................................................................................ 233Using label templates ........................................................................................ 233Using preconfigured label templates ................................................................. 234Completing Label Template attributes .............................................................. 235Naming label templates ..................................................................................... 237Working with label templates ............................................................................ 238

  • NetWorker 7.6.2 (Linux and Solaris Systems) Administrators Guide8

    Chapter 8 Archiving Overview of archiving.............................................................................................. 242

    Archive requirements......................................................................................... 242How the NetWorker server archives data .......................................................... 243Indexed and nonindexed archiving .................................................................... 244

    Permissions for archiving......................................................................................... 245Enabling archive services for the client ............................................................. 245Enabling or restricting archive access................................................................ 245Enabling public archive access .......................................................................... 245

    About archive pools ................................................................................................. 246Preconfigured Indexed Archive pool and PC Archive pool .............................. 246Preconfigured archive pool ................................................................................ 246

    Creating custom Archive pools................................................................................ 247 Archiving data procedures ....................................................................................... 247

    Enabling archive services for a NetWorker client ............................................. 247Manually archiving data .................................................................................... 248Scheduling data archives.................................................................................... 249

    Retrieving archived data .......................................................................................... 252Retrieval permissions......................................................................................... 252Retrieving nonindexed archives from a client on Windows .............................. 252Retrieving nonindexed archives from a client on UNIX ................................... 253Recovering indexed archive data from a client on Windows ............................ 253Recovering indexed archive data from a client on UNIX.................................. 254Retrieving archive data from the command prompt .......................................... 254

    Archive request management................................................................................... 255Starting a scheduled archive at any time............................................................ 255Stopping a scheduled archive while in progress ................................................ 255Disabling a scheduled archive ........................................................................... 255Viewing details of a scheduled archive.............................................................. 255

    Chapter 9 Cloning Overview of cloning................................................................................................. 258

    Cloning requirements......................................................................................... 258 Save set cloning ....................................................................................................... 259

    Considerations for scheduled clone jobs............................................................ 259Setting up a scheduled clone job........................................................................ 260Starting a scheduled clone job manually ........................................................... 262Monitoring scheduled clone jobs ....................................................................... 262Setting up automatic cloning from a backup group ........................................... 262Viewing the clone status of a save set................................................................ 263Cloning a save set manually .............................................................................. 263

    Additional manual clone operations ........................................................................ 266Viewing manual clone history ........................................................................... 266Stopping a manual clone operation.................................................................... 266

    Specifying browse and retention policies for clone data ......................................... 267Specify a browse and retention policy in a scheduled clone job ....................... 267Specify a browse and retention policy from the command prompt ................... 267Specify a retention policy for a Clone pool ....................................................... 267

    Volume cloning ........................................................................................................ 268Creating a clone volume .................................................................................... 268Viewing clone volume details ............................................................................ 268

    Recovering cloned data ............................................................................................ 269Recovering a cloned save set from the command prompt ................................. 269Recovering a save set when all cloned instances have expired ......................... 270

  • NetWorker 7.6.2 (Linux and Solaris Systems) Administrators Guide 9

    Cloning archived data .............................................................................................. 271 Directing clones to a special storage node............................................................... 272

    Storage node selection criteria for reading the clone data................................. 272Storage node selection criteria for writing the clone......................................... 273Storage node selection criteria for recovering cloned data ............................... 274

    Using file type devices for clone operations ........................................................... 275Differences in the cloning process .................................................................... 275Manual cloning with advanced file type device ................................................ 275

    Backup-to-tape for Avamar deduplication clients ................................................... 276 Using the nsrclone command .................................................................................. 276

    Chapter 10 Staging Backups Save set staging ....................................................................................................... 280 Working with staging policies ................................................................................. 281

    Creating a staging policy ................................................................................... 281Editing a staging policy..................................................................................... 283Copying a staging resource ............................................................................... 283Deleting a staging policy ................................................................................... 283Consideration for staging a bootstrap backup ................................................... 284Staging and cloning from the command prompt ............................................... 284

    Chapter 11 Device Operations Overview of device operations ................................................................................ 286 File type (FTD) and advanced file type (AFTD) devices........................................ 286

    DiskBackup and staging .................................................................................... 287Differences between FTDs and AFTDs ............................................................ 287File type devices ................................................................................................ 289

    Creating and configuring FTDs and AFTDs ........................................................... 291Task 1: Set the AFTD allowed directories attribute .......................................... 291Task 2: Create and configure an FTD and AFTD device.................................. 291Task 3: Provide sufficient disk space for the AFTD ......................................... 296Task 4: (Optional) Share an AFTD between storage nodes in a NAS or SAN environment....................................................................................................... 298Task 5: Verify FTD and AFTD operations ........................................................ 301

    Create CIFS-mounted AFTD on Windows servers and storage nodes ................... 302Start the NetWorker service on Microsoft Windows......................................... 302Configure a CIFS-mapped AFTD on a Windows server and storage node ...... 303

    Recover savesets by using AFTD concurrent operations ........................................ 305Limitations with concurrent AFTD recovery operations .................................. 305

    Delete FTD and AFTD ............................................................................................ 306 License NetWorker DiskBackup solutions .............................................................. 306 Device target and max sessions default values and ranges...................................... 306 Compatible block size for UNIX and Windows...................................................... 307

    Determine the allowable block size................................................................... 307Set the block size for a device type ................................................................... 307Device block size for read and write operations ............................................... 308

    Library device maintenance..................................................................................... 309Periodic maintenance......................................................................................... 309Automatic tape device cleaning......................................................................... 309Tape alert ........................................................................................................... 310Service mode ..................................................................................................... 311

  • NetWorker 7.6.2 (Linux and Solaris Systems) Administrators Guide10

    Device parameter settings ........................................................................................ 313Device settings in the NetWorker Administration interface .............................. 313Device settings as environment variables .......................................................... 314

    Common device interface ........................................................................................ 317 Device ordering........................................................................................................ 318

    Persistent binding and naming ........................................................................... 318Detecting device ordering issues ....................................................................... 319Correcting drive ordering changes..................................................................... 320

    Nonrewinding tape device usage (UNIX/Linux only) ............................................. 321 Block-size mode (UNIX/Linux only) ...................................................................... 321 Silos.......................................................................................................................... 322

    NetWorker software interactions with a silo...................................................... 322Installing a silo................................................................................................... 322Naming conventions for silo devices................................................................. 323Cleaning silo devices ......................................................................................... 324Environment variables for DAS and StorageTek silos ...................................... 325

    Miscellaneous device operations.............................................................................. 327Refreshing enterprise library views on request.................................................. 327Changing the polling interval for enterprise library views ................................ 327Stopping a device operation............................................................................... 327Display device operations messages.................................................................. 327Sharing libraries among NetWorker hosts ......................................................... 328Sleeping periods for library tasks ...................................................................... 328Server Network Interface attribute..................................................................... 329

    Tips for using libraries ............................................................................................. 330Library notifications........................................................................................... 330Recycling compared to adding more volumes................................................... 330Resetting a library .............................................................................................. 331Using pools with libraries .................................................................................. 331Device calibration .............................................................................................. 331Reordering tape drive numbers (Microsoft Windows only) .............................. 332Adding and removing media by using the library front panel ........................... 332

    Chapter 12 Media Management Storage management operations .............................................................................. 334

    How the NetWorker server uses volume labels ................................................. 334How the NetWorker server selects a volume ..................................................... 334

    Auto Media Management......................................................................................... 336Using Auto Media Management........................................................................ 336

    Volume operations.................................................................................................... 338Using the read-only mode.................................................................................. 340Changing a volumes mode................................................................................ 340Recycling volumes............................................................................................. 340Labeling volumes............................................................................................... 341Using barcode labels .......................................................................................... 342Mounting and unmounting volumes .................................................................. 345Using libraries with a volume import and export capability.............................. 348Inventorying library volumes............................................................................. 350Working with volumes ....................................................................................... 351

    Media handling errors .............................................................................................. 354Reenable a device .............................................................................................. 354

    Media management in a silo .................................................................................... 355Numbering a silo slot ......................................................................................... 355Mounting and unmounting silo volumes ........................................................... 355

  • NetWorker 7.6.2 (Linux and Solaris Systems) Administrators Guide 11

    Labeling a silo volume ...................................................................................... 355Using a silo with volume import/export capability ........................................... 356Barcode IDs ....................................................................................................... 357Inventorying a silo............................................................................................. 359

    Volume save sets...................................................................................................... 360Viewing save set details in the Volume Save Sets window............................... 360Viewing save set details from the Save Set detail table .................................... 361

    Chapter 13 Recovering Data Choosing a recovery method ................................................................................... 366

    When to recover by file selection...................................................................... 366When to recover by save set selection............................................................... 366

    Recovering by file selection .................................................................................... 367Recovering data on UNIX systems ................................................................... 367Recovering data on Windows systems .............................................................. 368Recovering data from the command prompt ..................................................... 369Recovering an earlier version of a file .............................................................. 370Relocating recovered data ................................................................................. 373Viewing versions of a directory or file .............................................................. 374Searching for a recoverable file......................................................................... 374Viewing the volumes required for data recovery .............................................. 375

    Recovering by save set selection ............................................................................. 376Recover a save set on Windows ........................................................................ 376Recover a save set on UNIX ............................................................................. 377Recover a save set from the command prompt ................................................. 377Recover individual files or directories from a save set on Windows ................ 377Recover individual files or directories from a save set on UNIX ..................... 377View volumes required for save set recovery.................................................... 378Relocate recovered save set data ....................................................................... 378Resolve conflicts with recovered save set data ................................................. 379

    Recovering deduplication data ................................................................................ 380 Recovering with BMR............................................................................................. 380 Recovering encrypted data ...................................................................................... 380 Disaster recovery ..................................................................................................... 381

    Notes on the use of the scanner program........................................................... 381 Directing recoveries to another client...................................................................... 382

    Uses for directed recovery................................................................................. 382Requirements for directed recovery .................................................................. 383Enabling directed recoveries ............................................................................. 383Perform a directed recovery between Windows clients from the GUI.............. 385Perform a directed recovery between UNIX clients from the GUI................... 386Perform a directed recovery from the command line........................................ 387

    Recovering online indexes for a NetWorker server................................................. 389Recover a client file index................................................................................. 389Restore a save set entry in the online indexes ................................................... 390Restoring a save set entry to the client file index only...................................... 391

    Recovering the Console database ............................................................................ 392 Recovering backed-up client files from an old NetWorker server ......................... 393 Recovering the Windows system configuration ...................................................... 394

    Temporary disk space ........................................................................................ 395Recovering the Windows SYSTEM from the command prompt...................... 396Point-in-time recovery of the SYSTEM and VSS SYSTEM save sets............. 398Point-in-time recovery of Microsoft SQL Server or Exchange Server from earlier versions of NetWorker....................................................................................... 398

  • NetWorker 7.6.2 (Linux and Solaris Systems) Administrators Guide12

    Preparing to recover the Windows SYSTEM STATE save set.......................... 399Preparing to recover the SYSTEM DB save set ................................................ 400

    Recovering Windows volume mount points ............................................................ 401Recovering mount points ................................................................................... 401Recovering a mount point and its data............................................................... 401

    Recovering Windows DHCP and WINS databases ................................................. 402Recover a DHCP database ................................................................................. 402Recover a WINS database ................................................................................. 402

    Restoring Windows Content Index Server on Windows.......................................... 403 Restoring BOOT/BCD Data on Windows 2008 R2 and Windows 7....................... 404

    Chapter 14 Reporting Gathering report data................................................................................................ 406

    Enabling/Disabling the gathering of report data ................................................ 406 Data retention and expiration policies...................................................................... 407 Setting expiration policies for data retention ........................................................... 408 Report categories...................................................................................................... 409 Report types ............................................................................................................. 410

    Basic reports....................................................................................................... 410Drill-down reports.............................................................................................. 411Customized reports ............................................................................................ 411

    Configuring reports .................................................................................................. 412How to configure a report .................................................................................. 412Date and time formats........................................................................................ 413Input formats...................................................................................................... 413

    Viewing reports ........................................................................................................ 415View reports ....................................................................................................... 415Interactive mode................................................................................................. 415Document mode ................................................................................................. 417Interactive and document mode chart types....................................................... 418Restricting report views ..................................................................................... 421Background processing of reports ..................................................................... 421

    Preconfigured reports ............................................................................................... 422NetWorker backup statistics reports .................................................................. 422NetWorker backup status reports ....................................................................... 424NetWorker clone reports .................................................................................... 426NetWorker recovery reports............................................................................... 427Avamar Statistics reports ................................................................................... 430Event reports ...................................................................................................... 431Host reports ........................................................................................................ 433User reports ........................................................................................................ 433Device reports .................................................................................................... 433Inactive files report ............................................................................................ 434

    Customizing and saving reports ............................................................................... 436Naming reports................................................................................................... 436Saved file ownership and deleted users ............................................................. 437

    Sharing reports ......................................................................................................... 438Sharing a report.................................................................................................. 438

    Exporting reports...................................................................................................... 439Exporting a report .............................................................................................. 439Exporting non-ASCII characters........................................................................ 439

  • NetWorker 7.6.2 (Linux and Solaris Systems) Administrators Guide 13

    Command line reporting.......................................................................................... 440The command line reporting program............................................................... 440Java runtime environment ................................................................................. 441

    Printing reports ........................................................................................................ 441

    Chapter 15 Events and Monitoring Overview of events and monitoring ........................................................................ 444 Events ...................................................................................................................... 444

    Polling for System Events ................................................................................. 444Enabling or disabling the Capture Events option .............................................. 445Viewing events .................................................................................................. 445Event priorities .................................................................................................. 446Working with notes............................................................................................ 446Working with annotations.................................................................................. 447

    Monitoring window ................................................................................................. 449Viewing the Monitoring window....................................................................... 449Groups window: ................................................................................................ 450Clones window .................................................................................................. 452Sessions window: .............................................................................................. 453Alerts window: .................................................................................................. 454Devices window: ............................................................................................... 454Operations window: .......................................................................................... 455Log window:...................................................................................................... 457Archive requests window: ................................................................................. 458

    Chapter 16 Console Server Management Managing NetWorker Console server users ............................................................ 462

    Login authentication for Console users............................................................. 462Adding Console users and assigning to Console roles...................................... 464Restricting a Console users view of managed servers ..................................... 465Granting Console users privileges on a NetWorker server................................ 467Resetting user preferences................................................................................. 467Deleting a user................................................................................................... 468Editing user properties....................................................................................... 468Resetting the administrator password (native authentication only) .................. 469

    Moving the Console server...................................................................................... 470 Managing product licenses ...................................................................................... 472 Setting system options ............................................................................................. 473

    Setting a system option...................................................................................... 473Individual User Authentication ......................................................................... 475

    Setting environment variables ................................................................................. 476Setting environment variables on Solaris and Linux systems ........................... 476

    Accessing the Console Configuration Wizard......................................................... 477 NetWorker Console server maintenance tasks ........................................................ 477

    Changing database connection credentials........................................................ 477 Displaying international fonts in non-US locale environments............................... 477

    Chapter 17 NetWorker Server Management Enterprise................................................................................................................. 480

    Enterprise components ...................................................................................... 480Organizing NetWorker servers .......................................................................... 480Viewing the enterprise ....................................................................................... 481Managing various servers in the enterprise ....................................................... 482

  • NetWorker 7.6.2 (Linux and Solaris Systems) Administrators Guide14

    Managing folders in the enterprise .................................................................... 483Adding or deleting multiple servers by using a hostname file........................... 485

    Configuring a NetWorker server .............................................................................. 488Setting up the server........................................................................................... 488

    Printing or exporting configuration data .................................................................. 490Printing configuration data from the configuration details tables ..................... 490Exporting configuration data from the configuration details tables .................. 490Printing configuration data from the Configuration Properties window ........... 491Export configuration data from the Configuration Properties window ............. 491

    Enabling BMR server support.................................................................................. 492 Parallelism and multiplexing ................................................................................... 493

    Parallelism.......................................................................................................... 493Multiplexing....................................................................................................... 495

    Managing server access............................................................................................ 497Granting access to manage NetWorker servers from Console server................ 497Administrator privileges .................................................................................... 497

    NetWorker User Groups........................................................................................... 500Preconfigured User Groups................................................................................ 500Customizing privileges ...................................................................................... 500Working with User Group resources.................................................................. 502

    Server communication issues within Microsoft Windows....................................... 504Hostname determination .................................................................................... 504Name resolution ................................................................................................. 504Backup Operators group .................................................................................... 504Dynamic Host Configuration Protocol .............................................................. 504Backup and Recover Server service .................................................................. 504

    Notifications............................................................................................................. 505Preconfigured notifications................................................................................ 505Customizing notifications .................................................................................. 507Logging event notifications ............................................................................... 510Creating a custom notification ........................................................................... 511Editing a notification.......................................................................................... 511Copying a notification........................................................................................ 512Deleting a custom notification ........................................................................... 512

    Indexes ..................................................................................................................... 513Characteristics of the online indexes ................................................................. 513Automated index activities ................................................................................ 514Checking online indexes .................................................................................... 514Viewing information about the indexes ............................................................. 514Index save sets ................................................................................................... 515Querying the media database ............................................................................. 516Cross-checking client file indexes ..................................................................... 516Refreshing index information ............................................................................ 516Client file index locations .................................................................................. 517Managing the size of the online indexes............................................................ 518Querying deduplication save sets using mminfo ............................................... 521

    Updating NetWorker clients by using the software distribution feature.................. 522 Message log management ........................................................................................ 523

    Managing log file numbers and sizes via the NSRLA database........................ 523 Savegroup job information....................................................................................... 525 Internationalization .................................................................................................. 526

    Log file viewer................................................................................................... 526Group completion messages .............................................................................. 526

  • NetWorker 7.6.2 (Linux and Solaris Systems) Administrators Guide 15

    Display issues .................................................................................................... 526Maximum path and save set length ................................................................... 527Locale-specific configuration issues on UNIX/Linux....................................... 527

    Chapter 18 NetWorker Client Management NetWorker client overview...................................................................................... 530 Client configuration ................................................................................................. 531

    Creating a client................................................................................................. 531Editing a client................................................................................................... 531Copying a client................................................................................................. 531Changing a client name ..................................................................................... 532Deleting a client................................................................................................. 532Recovering a deleted client ............................................................................... 533Editing a client NSRLA database...................................................................... 533

    Creating a client probe............................................................................................. 535 Associating a probe with a Client resource ............................................................. 536 Configuring a client for BMR support .................................................................... 536 Lockbox pass phrase management .......................................................................... 537

    Set the Datazone pass phrase for a NetWorker server....................................... 537Set the Remote access attribute for NetWorker client resource when lockbox is created for a NetWorker server on a cluster ...................................................... 537Error messages and error handling for the Datazone pass phrase ..................... 537

    NetWorker authentication........................................................................................ 539Strong authentication (nsrauth) ......................................................................... 539Authentication for backwards compatibility (oldauth)...................................... 539Access privileges for authentication configuration ........................................... 539Specifying the minimum authentication strength between hosts ...................... 540Maintaining NetWorker local host authentication credentials .......................... 542Maintaining local host Peer resources............................................................... 545Creating a custom certificate and private key for a host ................................... 547

    Multiple clients from the same computer ................................................................ 548Redefining a file system into multiple client and save set instances................. 548Defining a client and save set combination....................................................... 549

    Scheduled backups of non-ASCII files or directories ............................................. 550 Adding or changing the NetWorker servers for a client .......................................... 550 Editing the servers file ............................................................................................. 551 Client priority .......................................................................................................... 551 Dedicated client/server interface for backup and recover operations...................... 552

    Chapter 19 Cluster Support Cluster terminology ................................................................................................. 554 Cluster-aware and cluster-unaware NetWorker servers........................................... 555 Cluster licensing ...................................................................................................... 555 Backing up data on Windows cluster environments................................................ 556

    Backing up cluster data ..................................................................................... 556Backing up node data ........................................................................................ 557Backing up virtual server data........................................................................... 557Backing up data on EMC AutoStart .................................................................. 558Backing up the MSCS database ........................................................................ 558

    Backing up data on UNIX cluster environments..................................................... 559Configuring a scheduled save from a physical cluster client ............................ 559Configuring a scheduled save from a virtual cluster client ............................... 560Performing a manual backup from a virtual cluster client ................................ 561

  • NetWorker 7.6.2 (Linux and Solaris Systems) Administrators Guide16

    Configuring a virtual client to back up to a local storage node ............................... 563Directing a virtual client backup to a local storage node................................... 563

    Configuring a virtual client to be recovered from a local storage node................... 564Directing a virtual client recovery from a local storage node............................ 564Recovering a virtual clients data by using the currechost keyword ................. 564

    Support for multiple IP addresses for one resource group....................................... 565AutoStart and HACMP clusters......................................................................... 565SUN Cluster ....................................................................................................... 565Microsoft Cluster Server (MSCS) and Microsoft Failover Cluster ................... 566

    Configuring an external client to a virtual server..................................................... 567 Recovering data in a Windows cluster environment................................................ 567

    How to recover data ........................................................................................... 567 Recovering data in a UNIX cluster environment..................................................... 568

    Recovering data from a private disk that belongs to a physical client............... 568Recovering data from a shared disk that belongs to a virtual client .................. 568Recovering the Console server database............................................................ 568

    Tracking scheduled saves......................................................................................... 569Forcing save sets to use a specific index ........................................................... 569Path-ownership rules.......................................................................................... 570

    NetWorker storage nodes in high availability configurations.................................. 572How to set the Server Network Interface attribute ............................................ 572PRIMECLUSTER and Veritas Cluster support ................................................. 572

    Using libraries and stand-alone tape devices ........................................................... 573Configurations for libraries and stand-alone tape devices................................. 573DDS and SRS within a cluster ........................................................................... 577Considerations when using jbconfig for a virtual server ................................... 581

    Client Backup Configuration Wizard support requirements.................................... 582 Setting NetWorker environment variables in a Sun cluster ..................................... 582 Changing the default timeout of 10 minutes for the NetWorker server in a Microsoft Cluster Server or Microsoft Failover Cluster............................................................ 583

    Chapter 20 NetWorker Server Support for NDMP Overview of NDMP ................................................................................................. 586

    Licensing............................................................................................................ 586NDMP connection support ................................................................................ 586

    Supported NDMP configurations............................................................................. 587Local backup by using an NDMP tape server ................................................... 587Backup by using NetWorker storage node support............................................ 588Three-party backup with NDMP tape server ..................................................... 590

    Requirements for and limitations of NDMP support ............................................... 592Requirements for NetWorker software with NDMP support ............................ 592Limitations of the NetWorker software with NDMP support............................ 592NetWorker storage node support for NDMP clients.......................................... 595Vendor-specific information .............................................................................. 596

    Configuring the NetWorker server for NDMP operations ....................................... 597Configuring library support for NDMP ............................................................. 597Configuring an NDMP device resource............................................................. 601Configuring an NDMP Client resource ............................................................. 602Additional considerations for NDMP operations .............................................. 605

    Performing NDMP backups..................................................................................... 606Tape server support for NDMP client backup ................................................... 606Performing a local backup by using the NetWorker User program................... 606Performing an NDMP backup from the command prompt ............................... 607Performing a three-party backup from the command prompt ........................... 608

  • NetWorker 7.6.2 (Linux and Solaris Systems) Administrators Guide 17

    Performing DAR backups ................................................................................. 608Storage node support for NDMP client backup ................................................ 609Incremental backups and token-based backup support ..................................... 610

    Performing NDMP recoveries ................................................................................. 613Storage node support for NDMP client recovery .............................................. 613Performing a save set recovery.......................................................................... 614Destructive save set recoveries.......................................................................... 615Performing a file-by-file recovery..................................................................... 615Performing a directed recovery ......................................................................... 617

    NDMP cloning......................................................................................................... 620Cloning between storage nodes ......................................................................... 620Cloning functionality......................................................................................... 620NDMP index and bootstrap cloning .................................................................. 621NDMP Path-to-Tape cloning for regular save sets............................................ 621

    Ancillary product information ................................................................................. 624Filers that act as data servers ............................................................................. 624Network Appliance............................................................................................ 625SnapImage software .......................................................................................... 635Filers that act as tape servers only..................................................................... 636

    Chapter 21 SNMP Module SNMP traps.............................................................................................................. 640 Configuring NetWorker SNMP notifications .......................................................... 641

    Command line options for nsrtrap..................................................................... 641Modifying preconfigured NetWorker SNMP notification ................................ 642Creating NetWorker SNMP notifications.......................................................... 642

    Configuring SNMP management software.............................................................. 643NetWorker SMI Network Management Private Enterprise Code ..................... 643Receiving traps in the SNMP network management software.......................... 643

    Chapter 22 DiskXtender Data Manager File System Support Supported configurations......................................................................................... 646

    Path information ................................................................................................ 646Permissions........................................................................................................ 646

    DiskXtender Data Manager file system overview................................................... 647File data in a DXDM file system....................................................................... 647

    Backup of DXDM file systems ............................................................................... 649Aborted backups................................................................................................ 650

    Recovery of DXDM file systems ............................................................................ 652Initiating a recovery........................................................................................... 652Restoring deleted files and previous file versions............................................. 653File system synchronization .............................................................................. 653Automatic synchronization................................................................................ 654Manually synchronizing a file ........................................................................... 654

    Chapter 23 Support for Windows XP and 2003 Automated System Recovery Microsoft Automated System Recovery.................................................................. 656

    Microsoft ASR documentation.......................................................................... 656 NetWorker support for ASR .................................................................................... 657

    NetWorker ASR save set ................................................................................... 657Usage overview ................................................................................................. 657Network connection names ............................................................................... 657

  • NetWorker 7.6.2 (Linux and Solaris Systems) Administrators Guide18

    ASR Limitations and special considerations ........................................................... 658FAT16 partitions are not supported.................................................................... 658OEM recovery CDs are not supported............................................................... 658Vendor-specific drivers must be installed after Windows installation............... 658

    ASR backup ............................................................................................................. 659How to include the ASR or VSS ASR DISK save set in a scheduled backup .. 659How to include ASR or VSS ASR DISK save set in a manual backup............. 660

    Creating an ASR disk............................................................................................... 661Prerequisites....................................................................................................... 661Create an ASR disk locally ................................................................................ 661Creating an ASR disk by using directed recovery ............................................. 662Posting ASR disk creation task.......................................................................... 663

    Using the ASR disk to recover a NetWorker client ................................................. 664Requirements for an ASR recovery ................................................................... 664Performing an ASR recovery............................................................................. 665Components that require special handling after an ASR recovery .................... 666Verifying the NetWorker client recovery ........................................................... 667

    Chapter 24 Support for Windows 2008 / 2008 R2 / Windows 7 Disaster Recovery Terminology ............................................................................................................. 670 Windows Disaster Recovery overview .................................................................... 671

    Offline versus online recovery........................................................................... 671Backup and recovery roadmap........................................................................... 673Changes to the All backup save set.................................................................... 673

    Windows Disaster Recovery limitations and considerations ................................... 678Regular backups................................................................................................. 678Capturing disk configuration changes for Windows Disaster Recovery ........... 678Full backups are required for Windows Disaster Recovery .............................. 678Use deduplication if possible ............................................................................. 679Windows Disaster Recovery is not available for online recovery ..................... 679Mixing critical and non-critical volumes on a physical disk ............................. 679Cloning disaster recovery save sets ................................................................... 679Support for NetWorker directives ...................................................................... 680EFI and uEFI systems are not supported ........................................................... 680Only NTFS file systems are recognized as critical volumes ............................. 680Fat / Fat32 file systems are not recognized as critical volumes......................... 680VSS save sets and post-offline recovery tasks................................................... 680Protecting Windows Server Roles ..................................................................... 681Protecting Microsoft server applications ........................................................... 682SQL cluster with NMSQL as backup software.................................................. 683VMware considerations ..................................................................................... 684Conflict with drive letter X:............................................................................... 684

    Windows Disaster Recovery backups ...................................................................... 685Back up planning ............................................................................................... 685How to include Windows DR in scheduled backups......................................... 685How to include Windows Disaster Recovery in manual backups ..................... 687How to verify that a valid disaster recovery backup exists ............................... 688

    Windows Disaster Recovery operations .................................................................. 690Task 1: Create the NetWorker Windows Disaster Recovery bootable media.... 690Task 2: Prerequisites .......................................................................................... 691Task 3: Gather inf