NETWORKING IN · 2020-06-05 · Office 365, Salesforce, Workday and other SaaS applications Enforcing corporate security policies on mobile users Cost of buying and managing security

1Networking in 2020

N e t w o r k a t t h e S p e e e d o f N O W

Understanding Digital Transformation’s Impact on IT Confidence in Enterprise Networks

NETWORKING IN

https://www.catonetworks.com/?utm_source=doc

2Networking in 2020


CONTENTS

EXECUTIVE SUMMARY 3

ADDITIONAL FINDINGS 5

• Budgets Grow in 2020 5

• SD-WAN Adoption Continues to Grow 5

• Overall, Site Connectivity Continues to Drive the Major Networking Challenges for 2020 6

• Mobility Becomes Strategic for Network Buyers 7

• Security is Essential for WAN Transformation in 2020 7

• The Cloud Effect 8

DIGITAL TRANSFORMATION NEEDS A BETTER NETWORK 9

ARE YOU TOO OPTIMISTIC ABOUT YOUR NETWORK? 10

• Network Agility - It's More than Adding New Sites 11

• Management and Operations - MPLS Struggles in the Last Mile 12

• Performance - The Cloud Presents Problems for MPLS and SD-WAN 13

• Security - Lack of Security Complicates SD-WAN Deployments 14

TELCO BUNDLE CONTINUES TO FRUSTRATE RESPONDENTS 15

SASE: THE POWER OF SD-WAN AND SECURITY FOR ALL 16

APPENDIX 17

ABOUT THE SURVEY 18

DETAILED FINDINGS 19

CATO NETWORKS: A FULL SASE PLATFORM YOU CAN DEPLOY TODAY 37


3Networking in 2020


EXECUTIVE SUMMARY

Enterprises consistently underestimate the network implications of digital transformation, making futureproofing the network for any type of edge anywhere ever more critical, concludes our survey of IT professionals.

It’s no secret that CIOs everywhere are looking at digital transformation. And regardless if

your digital initiative involves cloud migration, global expansion, mobile/remote workforce,

or rapid network expansion, the right infrastructure with the right performance and security

levels is critical. So how ready are enterprise networks for the digital era? That’s what we

wanted to find out.

In this, Cato’s fourth annual WAN survey, we dove deep into the quantitative and qualitative

experience of network transformation. We surveyed 1333 IT professionals about their

budgets, challenges, and spending plans for networking and security in 2020. We also

probed them about their network’s digital readiness, asking them to rate their network’s

agility, management and operations, performance, and security. We then divided those

results by backbone types, pre- and post-digital transformation and measured the change

in ratings, what we call “confidence” (see “About the Survey”).

After sifting through thousands of data points, three key messages emerged. The first:

It’s difficult to predict the network impact of digital transformation. Consistently,

respondents before digital transformation were more confident in their networks than

those post-digital transformation. Not only was this true for those respondents with MPLS

backbones but, more surprising, it was even true for those with SD-WAN.

This leads us to our second major finding: SD-WAN alone cannot deliver complete

WAN transformation. Respondents with SD-WANs were consistently let down by

their networks post-digital transformation. Yes, SD-WAN provides an affordable, agile

replacement for MPLS, but SD-WAN fails to deliver the security, cloud readiness,

or mobility often required by digital transformation projects. As a result, those who

transitioned to SD-WAN appliances were, on average, less confident in their networks

post-digital transformation.


4Networking in 2020


The only exception to this trend were those companies who adopted a specialized kind of

SD-WAN -- secure access service edge (SASE, pronounced “sassy”). The new architecture

model defined by Gartner last summer, connects and secures sites, cloud resources, and

mobile users with a global, cloud service. SASE converges SD-WAN (and other networking

capabilities) and a complete security stack into a global, cloud-native platform.

Overall, this leads us to our third major finding: Enterprises need to think beyond site-to-

site connectivity to futureproof their networks. If SASE is any indication, networking

professionals who for so long have specialized in establishing reliable, predictable site-to-site

connections, need to broaden their considerations when replacing MPLS to other areas,

such as cloud, mobility, and especially security.

Failure to factor advanced security into any SD-WAN forces the deployment of additional

solutions, which can impede visibility and complicate the deployment experience. While

64% of SASE users reported being able to protect locations and site-to-site connections

from threats post deployment, only 37% of SD-WAN respondents made that claim. In short,

making a tactical decision to only address MPLS limitations, ultimately leads to long-term

dissatisfaction in one’s network.

Gartner expects at least 40% of enterprises will have explicit

strategies to adopt SASE by 2024. Perhaps the question

then for any company considering WAN transformation in

2020 isn’t if companies should adopt SASE but when will

they adopt SASE.

40%


https://www.catonetworks.com/sase/

5Networking in 2020


ADDITIONAL FINDINGS

Budgets Grow in 2020

SD-WAN Adoption Continues to Grow

Respondents are optimistic about their networking and security outlook. More than half

(56%) expect their networking budgets to grow in 2020, 73% expect the same for their

security budgets.

Last year, more than a third of respondents (35%) made adopting SD-WAN the third most

popular primary use case. This year adopting SD-WAN became the most commonly cited

primary use case (48% of respondents).

Security Networking

73% 56%

20202019

35% 48%

Percentage of Respondents Expecting a Budget Increase

Percentage of Respondents Expecting SD-WAN Adoption To Be a Primary IT Use Case


6Networking in 2020


The three most popular primary networking

challenges for 2020 were all related to site

connectivity -- bandwidth costs (46%),

performance between locations (46%), and

managing the network (44%).

Overall, Site Connectivity Continues

to Drive the Major Networking

Challenges for 2020

Site Connectivity Drives Major Networking Challenges

Three most popular networking challenges

facing IT organizations in 2020

Bandwidth Costs 46%

Performance Between

Locations

46%

Managing the Network 44%


7Networking in 2020


Mobility Becomes Strategic for Network Buyers

Although site connectivity might drive the major networking challenges overall in 2020,

when considering IT executives (respondents with the director title and higher), the

importance of managing mobile/remote access grew significantly, becoming the second

most popular networking challenge.

Security is Essential for WAN Transformation in 2020

The three most popular primary security challenges for 2020 underscore the importance

of including a lean, multi-edge security strategy in your WAN transformation plans --

defending against emerging threats like malware/ransomware (66%), enforcing corporate

security policies on mobile users (52%), and cost of buying and managing security

appliance and software (51%).

66% 52% 51%Office 365, Salesforce, Workday and other SaaS applications

Enforcing corporate security policies on mobile users

Cost of buying and managing security appliances and software

of IT executives indicated providing and managing secure mobile/remote access will be a primary networking challenge in 2020.


8Networking in 2020


Office 365, Salesforce, Workday and other SaaS applications

62%

Any other applications hosted in your private datacenter

36%

Which of the following will be the most critical applications for your

business over the next 12 months?

The Cloud Effect

More than half (60%) of all respondents indicated that cloud applications will be the

most critical applications to their organizations over the next 12 months even more than

applications hosted in their private datacenters


9Networking in 2020


DIGITAL TRANSFORMATION NEEDS A BETTER NETWORK

Overall, respondents remain optimistic about their networking and security outlook. More than half (56%) expected their networking budgets to grow in 2020, 73% expected the same for their security budgets.

And why not? Digital initiatives are driving a rethinking of legacy networks, offering new

opportunities for IT professionals. The shift to the cloud, edge computing, and mobility have,

as Gartner puts it, driven an inversion of enterprise traffic patterns where the “datacenter is

no longer the center of the universe.” Cloud adoption and mobility, both hallmarks of digital

initiatives, were evident in our findings.

The question is no longer if legacy networking and security architectures need to adapt but

how they should change. In looking at our results by network type, respondents gave MPLS

the lowest marks. (The other network types were MPLS with VPN, SD-WAN, and SASE). In

fact, more than half (53%) of MPLS respondents supporting digital business initiatives say

their organizations are actively planning to deploy SD-WAN in the next 12 months.

One obvious reason for seeking an MPLS alternative is the bandwidth cost. Year after year,

our surveys have shown that reducing bandwidth cost is a key motivation for SD-WAN

adoption. This year was no different. But the price for MPLS bandwidth alone does not fully

explain why users are abandoning the technology.


https://www.catonetworks.com/sd-wan/mpls-alternatives-can-sd-wan-replace-mpls

10Networking in 2020


ARE YOU TOO OPTIMISTIC ABOUT YOUR NETWORK?

To better understand why respondents are abandoning MPLS and what lessons can

be derived for any WAN transformation initiatives, we asked respondents a series

of statements evaluating their perceptions of their networks’ agility, management &

operations, performance, and security. We then grouped respondents by network,

evaluating the change in network confidence pre- and post-digital transformation.

With one exception, respondents expressed lower confidence in their networks

post-digital transformation. This was true in areas of MPLS’s presumed strength, such

as performance, and it was even true for hybrid networks as well as for SD-WAN.

At first, those results seem counter intuitive. Shouldn’t respondents be more confident

after completing their digital initiatives? After all, they had a chance to experience the

breadth of the “digital transformation capabilities” of their network.

But that’s exactly the point. The results suggest that only as organizations roll out digital

initiatives, they uncover the weaknesses in their networks. MPLS’s high bandwidth

costs drive many to deploying SD-WAN, but once the digital business requires cloud

connectivity or mobile user access, respondents realize the limitations of their network.

The aphorism, ”You don’t know what you don’t know,” seems particularly relevant to WAN

transformation initiatives.

The only exception were respondents running SASE architectures. They

expressed greater confidence post-digital transformation. SASE’s convergence

of security, cloud connectivity, mobility, and, of course, site connectivity may only be

appreciated when required by the business for digital transformation.

Let’s take a closer look at the results and see what lessons can be derived for your WAN

transformation initiative.




When assessing network agility, much has been written about the time needed to add

sites, and indeed confidence among respondents with MPLS (and MPLS with VPNs)

dropped the most around quickly adding sites or increasing bandwidth, but our results

also show that agility must factor in the time needed to add cloud resources.

Confidence among respondents who deployed an SD-WAN dropped the most when

asked about rapidly delivering new public cloud infrastructure. The opposite was also true:

SASE’s built-in cloud connectivity was a major factor in respondents being more confident

in their network agility post-digital transformation.

Network Agility - It's More than Adding New Sites

Before After

MPLS

Before After

MPLS & VPN

Before After

SD-WAN

Before After

SASE

7

-1

-7

2 2

-23

3

-11

LEV

EL

OF

CO

NF

IDE

NC

ELE

VE

L O

F C

ON

FID

EN

CE

LEV

EL

OF

CO

NF

IDE

NC

ELE

VE

L O

F C

ON

FID

EN

CE




Management and operations showed a similar pattern, respondent confidence was high

before digital transformation but dropped off post-digital transformation across all network

types -- except SASE. With MPLS, the lack of redundant last-mile connections leaves sites

susceptible to cable cuts and other last-mile problems. Adding Internet VPNs to MPLS

improves last-mile access but still does not allow organizations to automatically overcome

last-mile issues without downtime.

SD-WAN and SASE are better able to overcome last-mile issues with active/active

configurations. The low confidence levels in SASE’s management and operations prior

to digital transformation was surprising. The increased confidence post-digital

transformation reflects significant growth in confidence in mobility and cloud

deployments -- two fundamental areas for digital transformation projects.

Before After

MPLS

Before After

MPLS & VPN

Before After

SD-WAN

Before After

SASE

16

3

-11

10

5

-4

-9

8

LEV

EL

OF

CO

NF

IDE

NC

ELE

VE

L O

F C

ON

FID

EN

CE

LEV

EL

OF

CO

NF

IDE

NC

ELE

VE

L O

F C

ON

FID

EN

CE

Management and Operations - MPLS Struggles in the Last Mile




Delivering cloud resources is more than just providing connectivity; it’s about

providing an application experience as responsive as on-premises applications.

This point played a significant role in performance confidence.

When asked if respondents can provide access to cloud-based resources with the

performance and availability comparable to internally hosted resources, respondents

from all networks – MPLS, hybrid WAN, and SD-WAN showed significant drop off

post-digital transformation.

SASE respondents were the only ones who saw performance confidence grow post-

digital transformation. SASE solutions that include native cloud optimization improve

cloud performance out-of-the-box.

Before After

MPLS

Before After

MPLS & VPN

Before After

SD-WAN

Before After

SASE

13

-1

52

10

1

6

11

LEV

EL

OF

CO

NF

IDE

NC

ELE

VE

L O

F C

ON

FID

EN

CE

LEV

EL

OF

CO

NF

IDE

NC

ELE

VE

L O

F C

ON

FID

EN

CE

Performance - The Cloud Presents Problems for MPLS and SD-WAN




Security must be part of any WAN transformation initiative, protecting users and

resources regardless of the underlying network, managed through a single-pane-of-

glass. MPLS does not protect resources and users, and certainly not those connected to the

Internet, leading MPLS-only respondents to be significantly less confident in their network’s

security post-digital transformation. MPLS with a VPN showed little change.

SD-WAN respondents also demonstrated lower confidence in security post-digital

transformation. SD-WAN fails to restrict access to specific applications or provide the advanced

security tools needed to protect all edges – mobile devices, sites, and cloud resources.

By contrast, SASE confidence grew post-digital transformation. Converging a complete

security stack into the network allows SASE to bring granular control to sites, mobile, and cloud

resources. It’s a capability often only fully appreciated once one has tried to secure and manage

mobile users, cloud applications, or cloud datacenters.

Before After

MPLS

Before After

MPLS & VPN

Before After

SD-WAN

Before After

SASE

LEV

EL

OF

CO

NF

IDE

NC

ELE

VE

L O

F C

ON

FID

EN

CE

LEV

EL

OF

CO

NF

IDE

NC

ELE

VE

L O

F C

ON

FID

EN

CE

16

-0.5

10 9

1311

8

17

Security - Lack of Security Complicates SD-WAN Deployments




TELCO BUNDLE CONTINUES TO FRUSTRATE RESPONDENTS

SD-WAN appliances alone are not the answer for complete WAN transformation. They

require other solutions for global connectivity and to connect, secure, and manage mobile

users and cloud resources. Some enterprise will pursue such an approach on their own,

but many are turning to service providers to do that integration for them.

Yet, the telcos’ lack of agility and high cost continues to frustrate buyers. The time to deploy

new locations was the biggest telco-related frustration for all sized companies. For global

organizations, high bandwidth costs (57%, q34) was second, while for local companies,

the inflexibility of accommodating new requests (40%) came just behind. “Having

technical discussions with them (telcos) is also a pain point as they seem to have a lack of

knowledge,” says one respondent.

Respondents were particularly frustrated with telcos when connecting offices outside of

telco’s operating region to the company’s MPLS network. Then, telcos have to partner with

other telcos. “They blame the last-mile provider and have no control over them. And yet we

are not paying the last-mile provider, they are, so how come they have no control??” writes

one respondent.

Top Frustrations with Telcos by Company Size

Local

Inflexibility in accommodating new requests

Global

57% 55% 25%

57% 43% 38%

Time to deploy new locations

High bandwidth costs




SASE: THE POWER OF SD-WAN AND SECURITY FOR ALL

Ultimately, respondents are looking for a WAN transformation solution that connects and

secures all edges – sites, cloud resources, mobile users, and anything else that might

emerge tomorrow.

MPLS is obviously not the right approach but nor is SD-WAN. We’ve seen how SD-WAN

confidence decreases in many ways when confronted by the cloud, mobility, or security.

It’s no wonder that confidence in SASE, with it’s convergence of networking and security

and inclusion of the cloud and mobility, grows post-digital transformation.

As we said, Gartner expects at least 40% of enterprises to have explicit strategies to adopt

SASE by 2024. But for anyone looking at WAN transformation today, the question must be,

“Why wait until then?”

CATO: THE SASE SOLUTION FOR THE DIGITAL BUSINESS

Cato is the world’s first SASE platform, converging SD-WAN and network security into a

global, cloud-native service. Cato optimizes and secures application access for all users

and locations. Using Cato, customers easily migrate from MPLS to SD-WAN, optimize

global connectivity to on-premises and cloud applications, enable secure branch Internet

access everywhere, and seamlessly integrate cloud datacenters and mobile users into the

network with a zero trust architecture. Read more...




APPENDIX

ABOUT THE SURVEY

DETAILED FINDINGS

CATO NETWORKS: A FULL SASE PLATFORM YOU CAN DEPLOY TODAY




ABOUT THE SURVEY

A total of 1,333 respondents took our 2020 WAN Spending Survey between October 21, 2019 and November 25, 2019.

Qualified respondents were those who worked in IT and are involved in the purchase of

telco services for enterprises with an SD-WAN or MPLS backbone (or a mix of MPLS and

Internet VPN). The vast majority (80%) of the respondents say they were moderately or

extremely involved in digital transformation.

More than half of respondents identified working for companies with a global (43%) or

regional (22%) footprint. Nearly half of respondents (43%) worked for companies with

more than 2500 employees. The vast majority (67%) had 11 or more locations with 26% of

respondents from companies with more than 100 locations. All respondents have some

cloud presence and 82% of respondents worked for organizations with two or more

physical datacenters.

Respondents worked for companies headquartered in North America (58%), Europe

(24%), Asia (21%), Middle East and Africa (5%), and Latin and South America (2%).

Remote sites were across the globe with 69% of respondents having remote sites in North

America followed by Asia (48%) and Europe (47%). Respondents were distributed across

all industries with the three most popular sectors being "manufacturing" (20%), “finance

and financial services” (13%), and “retail & consumer durables” (8%).

A broad range of areas were explored with a range of open ended and quantitative

questions. Detailed results can be found in the appendix of this report. To assess the

qualitative experience of digital transformation, we asked respondents claiming to be

moderately or extremely involved in their company’s digital transformation initiative,

whether they agreed (+50), were neutral (0), or disagreed (-50) with positive statements

reflecting their network’s characteristics -- agility, security, performance, and management

and operations.

For each characteristic, we looked at the network confidence level – the change

in average ratings before and after digital transformation. We further segmented

respondents by the type of network – MPLS, hybrid networks (MPLS and Internet-based

VPN), SD-WAN, and SASE.




Which of the following best describes the principal industry of your organization?

Manufacturing

20%Finance & FinancialServices

12%Retail & Consumer Durables

8%Government

7%

Education

6%Utilities, Energyand Extraction

6%Transportation& Delivery

5%Construction,Machinery, and Homes

4%

Food & Beverages

4%Automotive

3%Business Support& Logistics

3%Entertainment& Leisure

3%

Agriculture

2%

Airlines & Aerospace Including Defense

2%Insurance

2%Nonprofit

2%

Telecommunications,Technology, Internet & Electronics

2%Advertising& Marketing

1%Healthcare& Pharmaceuticals

1%Real Estate

1%

DETAILED FINDINGS




Where is your company headquartered?

Where does your company have remote sites?

Europe

29% 24% 22% 17%

68% 48% 47% 29%

NorthAmerica

Asia China

SouthAmerica

Australia Middle East

Africa

Europe24%

Europe24% Asia

15%

China1%

Australia5%

Middle East3%

Africa3%

North America18%

SouthAmaerica

1%




Which of the following do you think best describes the footprint of

your company's network?

How many full-time employees (FTEs) are in your company?

10,000+ employees 23%

<500 employees 23%

1,000-2,499 employees 20%

2,500-10,000 employees 19%

500 - 999 employees 16%

Global 43%

Regional

(multiple adjacent areas or countries)

22%

National

(single country)

20%

Local

(all locations within 500 miles)

15%




How many locations are in your network?

How many physical datacenters are in your organization?

1-10

11-25

251+

26-50

51-100

101-250

33%

19%

14%

12%

11%

11%

57%

2-4

24%

5+

18%

1

1%

0




Indicate the backbone technologies currently connecting locations

Which category best describes your title or role?

Network Administrator/Analyst/Architect/Engineer/Managher

IT Director

Security Analyst/Architect/Engineer/ManagerSecurity IT Staff

IT Staff

CIO/VP IT

Consultant (Technical)

43%

19%

14%

11%

8%

5%

Mix of MPLS and Internet VPN 63%

Internet VPN 13%

MPLS 13%

Other 11%




Over the next 12 months, what do you anticipate will happen to your networking and

security budgets?

Which of the following use cases will be a primary focus for your IT

organization over the next 12 months?

NetworkingIncrease

Decrease

Stay the Same

Uncertain

Increase

Decrease

Stay the Same

Uncertain

Security73%

18%

7%

2%

56%

34%

6%

4%

Replace MPLS with a more affordable alternative, such as SD-WAN

Provide secure, Internet access from any location

Improve visibility into and control over mobile access to cloud applicatio

Integrate cloud datacenter(s) into the WAN

Simplify network or security architectures through appliance elimination

Decrease the time users wait to access remote servers or transfer files

Other (please specify)

48%

46%

42%

39%

35%

23%

4%




Which of the following will be the most critical applications for your business

over the next 12 months?

Identify the primary (no more than three) networking challenges

facing your IT organization

Office 365, Salesforce, Workday and other SaaS applications

Data replication and disaster recovery

Any other applications hosted in your private datacenter

Any other application hosted in cloud datacenter

Virtual Desktop

Unified Communications (UC) or Voice Server

UCaaS (such as RingCentral, 8x8, or Skype for Business)

62%

50%

36%

31%

23%

22%

14%

17%


26%

Providing and managing secure mobile/remote

access

25%

Last-mile availability

18%

Finding and retaining skilled networking

personnel

35%

Performance to the cloud/public Internet

46%

Bandwidth costs

46%

Performance between locations

44%

Managing the network




Identify the primary security challenges facingyour IT organization

Defending against emerging threats like malware/ransomware

Enforcing corporate security policies on mobile users

Cost of buying and managing security appliances and software

Monitoring unauthorized SaaS use (Shadow IT)

Hiring and retaining skilled staff

Significantly reducing malware dwell time

66%

52%

51%

28%

26%

16%

Which of the following best describes your involvement and knowledge

regarding your company's digital business initiatives?

Moderately involved and

knowledgeable regarding our initiative

45%

Extremely involved and knowledgeable

regarding our initiative

35%

Not involved in our initiative; I have

knowledge of the subject

9%

We don't have an initiative; I have

knowledge of the subject

6%

Not at all involved; no knowledge of

the subject

4%




Adding bandwidth and functionality to our

existing WAN is easy and can be done within a

couple of days

-50

45

50

-45

-50

40-40

20

10-10

-20

NETWORK CONFIDENCE MEASUREMENTS

Agility

Adding new sites to our WAN is easy and can

be done within a few of days if the sites are

in a region/country where we already have a

presence

0

45

50

-45

-50

40-40

20

10-10

-20

0

-2

Adding new sites in new regions/

countries to our WAN is easy and takes

a couple of days

0

45

50

-45

-50

40-40

20

10-10

-20

0

-7

We can provide the infrastructure to move

an application to a new public cloud provider

within a couple of days with necessary security,

manageability, and performance

0

45

50

-45

-50

40-40

20

10-10

-20

0

-4

Strongly disagree -50

Nutural 0

Strongly agree 50




0

45

50

-45

-50

40-40

20

10-10

-20

0

-4

18

Security

Our network is highly secure for the traffic that

flows between our facilities

We can very easily implement granular security

policies that restrict user access to specific

applications

0

45

50

-45

-50

40-40

20

10-10

-20

0

8

Our security architecture lets us protect our mobile

users and cloud resources with the same tools and

policies as those used to protect our sites and on-

premise resources

0

45

50

-45

-50

40-40

20

10-10

-20

0

2

Strongly disagree -50

Nutural 0

Strongly agree 50

NETWORK CONFIDENCE MEASUREMENTS




Performance

We provide access to cloud-based resources

with performance and availability comparable to

internally hosted resources

Our network consistently provides excellent

performance for delay-sensitive applications

(such as voice and real-time video)

Our network consistently provides excellent large

data transfer performance across all locations

NETWORK CONFIDENCE MEASUREMENTS Strongly disagree -50

Nutural 0

Strongly agree 50

50

45

50

-45

-50

40-40

20

10-10

-20

110

45

50

-45

-50

40-40

20

10-10

-20

0

45

50

-45

-50

40-40

20

10-10

-20

0

3




0

45

50

-45

-50

40-40

20

10-10

-20

0

-10

45

50

-45

-50

40-40

20

10-10

-20

0

-2

0

45

50

-45

-50

40-40

20

10-10

-20

0

-1

Management and Operations

Our IT group always notices performance

problems with business - critical applications

before the end users notice them

We have deep visibility into and between any type

of end points, including mobile users and public

clouds, so performance problems are quickly and

easily resolved

Our network can automatically overcome "last

mile" (local access) issues without downtime

NETWORK CONFIDENCE MEASUREMENTS Strongly disagree -50

Nutural 0

Strongly agree 50




What’s been the biggest frustration working with your telco’s network

operation and service?


High bandwidth costs

Last mile disruptions and outages

Inconsistency in performance (latency or packet loss)

Inflexibility in accommodating new requests

Lack of network coverage

Other

61%

51%

41%

39%

31%

27%

5%

What’s been the biggest frustration with your telco’s customer service and support?

Time to resolve problems

Lack of visibility

Need to open a ticket for even minor network changes

Lack of technical expertise

Accommodating feature requests

Billing mistakes

Other

63%

46%

45%

26%

23%

21%

4%




How would you rate the telco’s ability to introduce new features and

enhancements to the service?

Detractors

62%

Passive

30%

Promoters

8%

How likely is it that you would recommend your telco to a friend or colleague?

Meets Expectations 55%

Fails to Meet Expectations 41%

Other 9%

Exceeds Expectations 6%




Which of the following best describes the state of your SD-WAN deployment?

We currently have an SD-WAN deployment

We are actively planning for an SD-WAN deployment in the next 12 months

We are considering SD-WANs, however have no current plans to deploy

We have no plans to deploy SD-WAN

I don’t know

35%

30%

25%

7%

3%

Which of the following best describes the type of organization from whom you

purchased, or are strongly considering purchasing, your SD-WAN technology?

The SD-WAN technology vendor

Managed Service Provider

Systems Integrator

Carrier

Other

44%

22%

19%

9%

6%




Which of the following best describes your SD-WAN deployment strategy?

Which of the following is your preferred SD-WAN management architecture?

Do-it-yourself (DIY) -

on-premises appliances

43%

Cloud-Based SD-WAN service 34%

Telco-provided - fully managed service 23%

Co-managed by your organization and

the vendor/provider

56%

Self-managed by your organization 25%

Telco-provided - fully managed service 19%




Please rank the following motivations for considering SD-WAN

Excessive WAN-related costs

P S No

56% 24% 15%

General WAN modernization effort

P S No

45% 42% 13%

Improved last-mile availability

P S No

50% 33% 17%

Greater flexibility in telco selection

P S No

37% 40% 22%

Need additional bandwidth

P S No

48% 35% 17%

To address an initiative from the business

P S No

37% 39% 24%

Improved Internet access

P S No

55% 31% 13%

Excessive site deployment/reconfiguration times

P S No

44% 41% 15%

Cloud migration (compute, UC, etc.)

P S No

42% 38% 20%

Primary Motivation Secondary Motivation Not a Motivation




Which priorities have you achieved or expect to achieve after your SD-WAN deployment

Secure delivery of data across the WAN/Internet

A

P

No

57%

33%

10%

Flexibility to rapidly increase bandwidth

A

P

No

50%

40%

10%

Improved application performance

A

P

No

52%

36%

12%

Improved cloud or internet performance

A

P

No

50%

37%

13%

Reduced deployment and reconfiguration times

A

P

No

48%

40%

12%

Reduced operational costs

A

P

No

49%

34%

16%

Improved last-mile availability

A

P

No

40%

41%

19%

Increased choice of last-mile services (MPLS, xDSL, 3G/4G etc.)

A

P

No

46%

34%

20%

Protecting locations and the site-to-site connection from malware and other threats

A

P

No

44%

38%

18%

Predictable delivery of high-quality voice

A

P

No

52%

42%

16%

Achieved Partially Achieved Did not Achieve




Your SASE journey can start today with WAN transformation or appliance refresh.

How do you pay for SASE?

The good news is, that the budget for SASE is already here. Your next security appliance

refresh, your upcoming MPLS contract renewal, or your M&A integration project – all

represent great catalysts to launch the SASE project. The migration does not have to

happen all at once, and most SASE platforms support a gradual migration process,

during which a SASE can co-exist with legacy network and security solutions until they

are fully retired.

While the SASE category defined by Gartner is new (published first in Gartner’s Hype

Cycle for Enterprise Networking 2019, its implementation is not. The Cato Cloud is a

market-proven SASE platform you can deploy today. Cato converges enterprise network

and security capabilities into a single pass software stack delivered as a cloud service.

CATO NETWORKS: A FULL SASE PLATFORM YOU CAN DEPLOY TODAY

Datacenter

BranchCloud

Mobile

Internet

Cloud Security

Cloud Acceleration

WAN Optimization

NetworkSecurity

SD-WAN

MPLS

Mobile VPN/SDP

Network & SecurityConverged

World's First SASE Platform

Cato Cloud

Cato is the convergence of networking and security in the cloud

visit: www.catonetworks.com


https://www.catonetworks.com/blog/the-secure-access-service-edge-sase-as-described-in-gartners-hype-cycle-for-enterprise-networking-2019

https://www.catonetworks.com/blog/the-secure-access-service-edge-sase-as-described-in-gartners-hype-cycle-for-enterprise-networking-2019

http://www.catonetworks.com

Documents

NETWORKING IN · 2020-06-05 · Office 365, Salesforce, Workday and other SaaS applications Enforcing corporate security policies on mobile users Cost of buying and managing security