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NEW BUILD YOUR COMPLETE SOLUTION. WWW.IDEALBOILERS.COM IDEAL BOILER STELRAD RADIATOR CYLINDER SOLAR PANEL DESIGN STAGE SAP DESIGN SERVICE 364 DAYS A YEAR

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Page 1: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

NEW BUILD YOUR COMPLETE SOLUTION.

WWW.IDEALBOILERS.COM

IDEALBOILER

STELRADRADIATOR

CYLINDER SOLARPANEL

DESIGNSTAGE SAP

DESIGNSERVICE

364 DAYSA YEAR

Page 2: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

WELCOMETO FIRST CLASS.

02

CONTENTS.

03 THE IDEAL PRODUCT RANGE & THE IDEAL PACKAGE04 ENERGY STATEMENTS & SAP 05 THE DESIGN PROCESS06 DESIGN SAMPLES07 DEVELOPER CHECKLIST08 LOGIC COMBI ESP110 LOGIC CODE COMBI ESP112 LOGIC SYSTEM14 LOGIC HEAT16 LPG CONVERSION KITS18 CONTROLS

20 TECHNICAL SPECIFICATION 24 FLUEING OPTIONS39 IDEAL LOGIC HIU

40 SOLAR THERMAL FLAT PLATE COLLECTORS & ACCESSORIES

42 CYLINDERS44 STELRAD RADIATORS50 CUSTOMER SERVICE51 AFTERSALES SUPPORT

WITH A RANGE OF WARRANTIES AVAILABLE ON OUR AWARD WINNING BOILERS, AND 200 QUALITY CHECKS BEFORE THEY LEAVE OUR FACTORY - RELIABILITY IS ALWAYS GUARANTEED.

At Ideal Boilers, with 100 years of manufacturing experience, we pride ourselves on offering a wide range of domestic and commercial heating products designed specifi cally with the UK market in mind.

Working with Ideal means you get quality and reliability as standard; our Logic range of boilers holds the Queen’s Award for Enterprise and Innovation, as well as Good Housekeeping reader recommended status.

Page 3: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

03

Representing the next generation in heating design, the Logic range of boilers offers state-of-the-art technology in a practical compact unit that fi ts easily into any standard kitchen cupboard. Available in a range of outputs, the Logic range comes complete with a fl exible parts and labour warranty package.

LOGIC COMBI ESP1A high effi ciency combination boiler with a competitive SAP effi ciency score, particularly benefi cial for new build properties.

LOGIC CODE COMBI ESP1A simple one box solution, capable of supporting up to level 4 of the Code for Sustainable Homes with built in fl ue gas heat recovery.

LOGIC SYSTEMA simple and reliable solution for a wide variety of sealed domestic systems.

LOGIC HEATHighly effi cient and easy to operate, thanks to straightforward controls featuring a clear digital display.

THE IDEAL PRODUCT RANGE.

Our new build development package combines design, energy certifi cation and our high effi ciency boilers and radiators as one solution, providing you with the most effective answer to meet Building Regulations compliance.

Our in-house design teams are based at Ideal Centres of Excellence in Leeds and Hull. Once our team have found the right products for your development, designed your system and achieved SAP ratings, a full plan will be provided, which will include the following:

• Full schedule of equipment (boilers, radiators & ancillary components required)

• Detailed layout drawings showing boiler and radiator positions • Pipe runs and their required sizes for both the heating and domestic

water services• A typical diagrammatic sketch of the arrangement between the

boiler and cylinder cupboard• A comprehensive general specifi cation• A system guarantee will also be included • £2 million of professional indemnity insurance and collateral

warranties are available upon request subject to agreement

THE IDEAL PACKAGE.

IDEALBOILER

STELRADRADIATOR

CYLINDER SOLARPANEL

DESIGNSTAGE SAP

DESIGNSERVICE

364 DAYSA YEAR

NEW BUILD

Page 4: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

NEW BUILD

04

ENERGY STATEMENTS.

SAP

Partnered with Ideal, our independent SAP Solution consultantsBriary Energy can offer you a complete value-engineered solution to meet Building Regulations Compliance.

Our aim is to give you the most cost effective solution for your build, including building fabric, U-value calculations, thermal bridging, ventilation, heating and renewables.

As part of the Ideal Package, we will keep you up to date with the latest legislation helping you to keep ahead of the game. We can even promise any question will be answered within 24 hours.

Our technical customer service team is also available 364 days a year to offer any advice and support on queries once your development is complete.

The Code for Sustainable Homes (CfSH) allowed councils to adopt their own sustainability levels as a planning requirement for new build developments, with CfSH levels 3, 4, 5 or 6 as potential planning conditions. Energy effi ciency was not the only factor in the conditions but it did allow the authority to ask for a higher reduction than the building standards. The government has withdrawn CfSH but planning authorities can require Energy Statements. Planning Authorities should no longer require CfSH as a planning condition for new approvals, although any existing contractual agreements can still be certifi ed against the Code.

From the date of the Deregulation Bill 2015, the government’s policy is that planning permissions should not be granted requiring, or subject to conditions requiring, compliance with any technical housing standards. The exception is those areas where authorities have existing policies on access, internal space, or water effi ciency. Planning permission may still be granted on the basis of existing Local Plan and neighbourhood plan policies on access, internal space, and water effi ciency, even though they may have a degree of confl ict with the new national technical standards.

Where there is an existing plan policy which references the Code for Sustainable Homes, authorities may continue to apply a requirement

for a water effi ciency standard equivalent to the new national technical standard, or in the case of energy a standard consistent with the policy set out in the earlier paragraph in this statement, concerning energy performance.

Planning Authorities are unable to ask for an energy standard higher than 19% better than the current 2013 building regulations, (equivalent to CfSH Code 4). However, existing renewable and low carbon policies can still be applied. In this instance an energy statement is required to prove the renewable or low carbon requirement has been met through design. Ideal Boilers, together with our partners Briary Energy, are able to provide this service, to resolve planning conditions of this nature.

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3

5

4

1 2

Enquiry raised by client and a developer check list is completed. This is available to download from www.idealboilers.com or via [email protected]

Our internal system is updated and records kept on file should revisions be required.

Email the completed form along with plans, sections and elevations in the formats listed, and any additional information as indicated on the check list to [email protected]

The return date on new enquiries is within 20 working days. Should you have a specific deadline please contact the Design Office or your New Build sales contact.

When the designs are completed they will be returned to you in PDF format via email or CD-Rom dependent on your preference.

THE DESIGN PROCESS.

FOR MORE INFORMATION ON THE DESIGN PROCESS, PLEASE CONTACT: [email protected]

05

NEW BUILD

Page 6: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

NEW BUILD

FULL DESIGN.

COMBI DESIGN.

DESIGN SAMPLES.

THIS COMBI DESIGN SHOWS A TWO ZONE SYSTEM.

WE CAN TAILOR THE DESIGN TO MEET YOUR NEEDS AND TECHNICAL REQUIREMENTS.

Kitchen/Dining

Living

Hall

Store

Store

R1

R4

R3

R2

22mm Htg F&R(ZONE 1) T.A.BOXED IN

22mm Htg F&R(ZONE 2) T.A.BOXED IN

15mm Htg F&RF.A. BOXED IN

ZONE 1PROGRAMMABLESTAT.

STUDY

HALL

KITCHEN

UTILITY

FAMILY

LOUNGE

DINING

UP

svp

R1

R2

R3

R4

R5R6

R7

R8

22mm Htg F&RT.A. TO CYLINDER

15mm Htg F&RF.A. BOXED IN

ZONE 1PROGRAMMABLESTAT.THIS DESIGN SHOWS A

CYLINDER AND HEAT ONLY BOILER IN A TWO ZONE SYSTEM.

06

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NEW BUILD

07

As part of the design process, a Developer Checklist will need to be completed. The target turnaround time for designs is 20 working days from the receipt of suitably scaled fi nal working drawings and a completed Developer Checklist. The details and information you will need to complete the Developer Checklist are listed below.

As part of our design service, we are able to incorporate underfl oor heating designs into a mixed heating design of radiators and underfl oor heating and will provide the appropriate overall heat loss calculations and optimal choice of boiler solution.

DEVELOPER CHECKLIST.

o Client detailso Site/developer detailso Housing Association specifi cationo Drawing detailso Product details - Boilers - Radiators - Ancillary equipmento Design criteria (temps and “U” valueso System criteria (type of system manifold)o Zoning and Building Regulations compliance

requirementso Renewable requirementso Any other special requirements

THE DEVELOPER CHECKLISTCAN BE DOWNLOADED FROM OUR WEBSITEWWW.IDEALBOILERS.COM

ONCE COMPLETEPLEASE SUBMIT ALONG WITH DRAWINGS IN REVIT/ gbXML FILES OR INDIVIDUAL DXF/DWG FILES PER INDIVIDUAL FLOOR PLAN WITH ESSENTIAL LAYERS ONLY TO [email protected]

DRAWINGS CAN BE SENT IN PDF FORMAT THOUGH THIS MAY DELAY THE DESIGN PROCESS.

Page 8: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

• Easy to see pressure gauge• Large backlit display with user friendly

controls• Low lift weight (starting from 28.9kg)• Low component count maximising

reliability• OpenTherm ready• Complete range of Logic combination boilers for new build developers• Achieves improved SAP and DER

performance for standard combination boiler usage

• 75mm deep translucent condensate siphon• Fully modulating operation to low outputs• Automatic bypass

RELIABLE• Energy Saving Trust endorsed• NOx Class 5• Boiler frost protection

• Built-in, easy to use fi lling loop• Simple diverter valve design• Two stage fl ame sensing for greater

reliability• Latest generation Honeywell gas valve

EASY TO INSTALL• Compact cupboard fi t• Fast fi x fl ues• Wide range of additional fl ueing options• Preformed copper tails• Easy access to PRV and AAV• Pre-wired mains lead (2m)• Universal condensate connection• Stand off kit including piping available• Pre-piping kit• Compatible with a range of additional

controls inc. weather compensation• LPG conversion kit available for 35 kW

boilers

KEY FEATURES.

* Please check kitchen cupboard size prior to installation. ** LPG Conversion kit available for 35 kW model.

Available in a choice of three outputs of 24, 30 and 35 kW, the Logic Combi ESP1 range of combination boilers from Ideal, provides a hassle free and simple solution for today’s new build housing market.

Complementing the existing Logic range, the Logic Combi ESP1 design is optimised for new build compliance following the SAP 2009/2012 design procedure. This is particularly benefi cial for new build properties.

A quick installation is assured thanks to a wide range of fl ueing options, fast fi x

fl ue turret connections and no need for compartment ventilation allowing this product to be installed out of sight in a standard kitchen cupboard*. The Logic Combi ESP1 is fully modulating, built with tried and tested technology.

Featuring a simple diagnostics display, the Logic Combi ESP1 range is compatible with a range of optional timers for the ultimate in control and peace of mind.

LOGIC COMBI ESP1 24 30 35.

LO

GIC

CO

MB

I E

SP

124

30

35

HIGH EFFICIENCY BOILERS

08

COMPACT DIGITALDISPLAY

NOx CLASS 5

ErPCOMPLIANT

LPGCONVERSION**

FROSTPROTECTION

OPENTHERMREADY

FLUEVARIANTS

Page 9: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

CONTROLS DISPLAY.

• CH & DHW temperatures to radiators and out of taps

• Static fault codes• Last 3 faults• Venting function• Change pump speed

LOGIC COMBI ESP1

09

CONTROLS DISPLAY.

CH & DHW temperatures to radiators

ADD A WEATHER COMPENSATION KIT FOR GREATER EFFICIENCY.

Page 10: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

Designed to take the headache out of meeting Building Regulations, the Logic Code Combi ESP1 from Ideal is a simple one box solution, capable of supporting up to level 4 of the Code for Sustainable Homes. The ESP1 models optimise design for SAP and DER ratings.

Available in a choice of DHW outputs, 26, 33 and 38 kW, the Logic Code Combi ESP1, provides a perfect solution for both new build and retrofi t solutions where energy effi ciency is a key concern.

Developed using state of the art advanced boiler technology, the Code Combi ESP1 features a built-in stainless steel recuperatorlocated in the fl ue exit, which cleverly

picks up and recycles waste energy that would have normally been lost through the fl ue terminal.

This energy is collected and used to warm up the cold hot water supply. This supply, then fl ows into the plate heat exchanger, where the desired temperature is reached.

The Logic Code Combi ESP1 has a NOx class 5 rating and a dedicated in-house design* and service network for developers and installers for the ultimate in peace of mind.

When used with controls and weather compensation, the Logic Code Combi ESP1 provides the perfect no-nonsense solution for a range of domestic properties.

LOGIC CODE COMBI ESP1 26 33 38.

LO

GIC

CO

DE

CO

MB

I E

SP

126 3

3 3

8

HIGH EFFICIENCY BOILERS

10

* A charge may apply for this service. ** LPG Conversion kit available for 33 & 38 kW models.

COMPACT DIGITALDISPLAY

NOx CLASS 5

ErPCOMPLIANT

LPGCONVERSION**

FROSTPROTECTION

FLUEVARIANTS

OPENTHERMREADY

• Easy to see pressure gauge• Large backlit display with user friendly

controls• Low lift weight (starting from 34.3kg)• Low component count maximising

reliability• OpenTherm ready• Complete range of Logic combination

boilers for new build developers• Achieves optimum SAP and DER

performance for standard combination boiler usage

• Higher DHW fl ow rates than standard boiler – approximately 10% increase

• Built in fl ue gas heat recovery

RELIABLE• Energy Saving Trust endorsed• NOx Class 5• Reduced water wastage as DHW inlet is

preheated• Reduced pluming on DHW

EASY TO INSTALL• One single appliance to install – quick

and easy • Built-in pipework; no extra space at the

side of the product needed• Standard combination connections• No additional maintenance requirement • Compact and light solution for new build

or retrofi t installations

KEY FEATURES.

Page 11: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

CONTROLS DISPLAY.

• CH & DHW temperatures to radiators and out of taps

• Static fault codes• Last 3 faults• Venting function• Change pump speed

OPERATION WITH RECUPERATOR IN FLUE

• Hot water tap is opened and boiler senses fl ow• Burner on• Combustion gases heat primary water heat

exchanger and fl ue gases exit to the fl ue• Cold water from mains fl ows through the

recuperator in the fl ue• Energy from the fl ue gases is

transferred to the incoming water• The cooled fl ue gases exit the boiler• Preheated water enters the boiler and is further

heated by the secondary heat exchanger• Hot water is produced at the tap

HOW IT WORKS.

LOGIC CODE COMBI ESP1

11

ADD A WEATHER COMPENSATION KIT FOR GREATER EFFICIENCY.

CONTROLS DISPLAY.

CH & DHW temperatures to radiators

HOW IT WORKS.

Page 12: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

High SEDBUK effi ciency rating and easy to install, the Logic System range of appliances from Ideal provide a simple and reliable solution for a wide variety of sealed domestic systems.

Available in a choice of four outputs - 15, 18, 24 and 30 kW, the Logic System provides a dependable and effi cient solution for new and replacement installations alike. Siting and installing a Logic System is hassle free thanks to a simple telescopic fl ue option. Time saving fast fi x fl ue turret connections and a wide range of alternative fl uing solutions help to ensure the product is

installed quickly and effi ciently in virtually any domestic situation.

With a lightweight design, concealed connections at the base and no compartment ventilation required, the Logic System can be conveniently fi tted out of sight into a standard kitchen cupboard*.

The Logic System boiler provides simple heating control, all from a single compact appliance.

LOGIC SYSTEM S15 S18 S24 S30.LO

GIC

SY

ST

EM

S15

S18

S24

S30

HIGH EFFICIENCY BOILERS

12

* Please check kitchen cupboard size prior to installation. ** Weight with front panel removed. † (30 kW only - 6.1 kW).†† LPG Conversion kit available for S30, S24IE and S30IE models.

COMPACT DIGITALDISPLAY

NOx CLASS 5

ErPCOMPLIANT

LPGCONVERSION††

FROSTPROTECTION

FLUEVARIANTS

OPENTHERMREADY

• Easy to see pressure gauge• Large backlit display with user friendly

controls• Low lift weight (26.1kg)**• Low component count maximising

reliability• OpenTherm ready• Fully modulating operation down

to 4.8 kW†• Weather compensation kit option

RELIABLE• Energy Saving Trust endorsed• NOx Class 5• Boiler frost protection• Built-in condensate trap• Latest generation Honeywell gas valve• Two stage fl ame sensing for better

reliability

EASY TO INSTALL• Compact cupboard fi t• Wide range of fl ueing options• Concealed pipe connections• Preformed copper tails• LPG Conversion kit available††• Stand off kit and pre-pipe options• Pre-wired mains lead • Easy Access to PRV and AAV• Universal condensate connection

KEY FEATURES.

Page 13: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

LOGIC SYSTEM

13

CONTROLS DISPLAY.

• CH & DHW temperatures to radiators and out of taps

• Static fault codes• Last 3 faults• Venting function• Change pump speed

ADD A WEATHER COMPENSATION KIT FOR GREATER EFFICIENCY.

Page 14: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

Incorporating the latest in heating design and technology, the Logic Heat is an outstanding heat only solution for both new build and replacement installations alike. Available in the choice of fi ve outputs - 12, 15, 18, 24 & 30 kW, the Logic Heat will deliver total home comfort for a wide range of domestic properties.

Suitable for open vent and sealed systems, the Logic Heat boiler is straightforward to site and install. Benefi ting from no compartment ventilation, compact fi t, and a lightweight design means the boiler can be neatly installed out of sight into

a kitchen cupboard*. Installers have the further choice of a neat direct rear fl ue option as required, helping to speed up the installation in retro fi t situations even further.

High SEDBUK effi ciency rated and capability of modulating down to 4.8 kW**, the Logic Heat is highly effi cient and easy to operate thanks to straightforward controls featuring a clear digital display.

The Logic Heat is a reliable and effi cient heat only solution for domestic installations.

LOGIC HEAT H12 H15 H18 H24 H30.

LO

GIC

HE

AT

H12

H15

H18

H24

H30

HIGH EFFICIENCY BOILERS

14

* Please check kitchen cupboard size prior to installation.** (30 only - 6.1 kW). *** Weight with front panel removed. † Available to download from www.idealboilers.com.†† LPG Conversion kit available for 24 & 30 kW models.

COMPACT FLUEVARIANTS

DIGITALDISPLAY

DIRECTREAR FLUE

NOx CLASS 5

LPGCONVERSION††

FROSTPROTECTION

OPENTHERMREADY

ErPCOMPLIANT

• Large backlit display with user friendly controls

• Low lift weight (22.7kg)***• Low component count maximising

reliability• OpenTherm ready• Fully modulating operation down to

4.8 kW**• Weather compensation kit option• Water fl ow sensor• Four optional language user

instructions†

RELIABLE• Energy Saving Trust endorsed• NOx Class 5• Boiler frost protection• Two stage fl ame sensing for greater

reliability• Latest generation Honeywell gas valve

EASY TO INSTALL• Compact cupboard fi t• Direct 80mm diameter rear fl ue option• Wide range of fl ueing options• Top system connections • 75mm deep translucent condensate

siphon• Stand off kit• Terminal wall plate kit• Security bracket kit• Low minimum head requirement• LPG conversion kit available for 24 kW & 30 kW boilers

KEY FEATURES.

Page 15: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

LOGIC HEAT

15

CONTROLS DISPLAY.

• CH & DHW temperatures to radiators and out of taps

• Static fault codes• Last 3 faults• Venting function• Change pump speed

ADD A WEATHER COMPENSATION KIT FOR GREATER EFFICIENCY.

Page 16: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

LP

G C

ON

VE

RS

ION

KIT

S A

VA

ILA

BLE

FO

R L

OG

IC M

OD

ELS

LPG CONVERSION KITS

16

Designed for use with many of the Logic range of boilers, the Ideal LPG (propane) conversion kit provides a simple and robust gas conversion solution.

With kits available for natural gas to LPG, and LPG to natural gas, these quick to install accessories provide a simple and pragmatic solution without the need for products to be adjusted.

Each kit contains specifi c components for each required boiler type.

• Available for all product types (combi, heat & system)• Suitable for most property sizes• Fast & simple conversion with preset gas valve for no product adjustment

• Logic Code Combi ESP1 33 & 38• Logic Combi ESP1 35• Logic Heat H24 & H30 • Logic System S24IE & S30IE• Logic System S30

LPG CONVERSION KITS.

KEY FEATURES.

APPLICABLE MODELS.

Page 17: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

• Gas valve (preset operation)• Burner injector• Data plate labels• Instructions

Use of the preset gas valve ensures the safety feature of a non adjustable gas valve is retained during conversion.

Two data plate labels are provided in the kits inclusive of a new data plate providing LPG details and a label to retain boiler serial number identity.

SPECIFICATION.

LPG CONVERSION KITS

NATURAL GAS TO LPG KIT CONTENTS EACH KIT COMPRISES:

BOILER MODEL COMBI ESP1 35

CODE COMBI ESP1 33

CODE COMBI ESP1 38

HEAT H24

HEAT H30

SYSTEM S24IE

SYSTEM S30IE

SYSTEM S30

Min. output (kW) 7.1 6.1 7.1 4.8 6.1 4.8 6.1 6.1

Max. output (kW) 24.2 24.2 24.2 24.2 30.3 24.2 30.3 30.3

Max DHW output (kW) 35.3 32.7 38.2 N/A N/A N/A N/A N/A

17

NG-LPG CONVERSION KIT

PRODUCT CODE

LOGIC CODE COMBI ESP1 33 215753

LOGIC CODE COMBI ESP1 38 215754

LOGIC COMBI ESP1 35 215752

LOGIC HEAT H24 215741

LOGIC HEAT H30 215742

LOGIC SYSTEM S24IE 215747

LOGIC SYSTEM S30IE 215748

LOGIC SYSTEM S30 215746

LPG-NG CONVERSION KIT

PRODUCT CODE

LOGIC CODE COMBI ESP1 33 179008

LOGIC CODE COMBI ESP1 38 179009

LOGIC COMBI ESP1 35 179007

LOGIC HEAT H24 178997

LOGIC HEAT H30 178998

LOGIC SYSTEM S24IE 179002

LOGIC SYSTEM S30IE 179003

LOGIC SYSTEM S30 179000

Page 18: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

COMBI CONTROLS.

PROGRAMMABLE THERMOSTATS AND TIMERS

HERE AT IDEAL WE BELIEVE THAT CHOOSING THE RIGHT CONTROL TO MEET THE NEEDS OF YOUR CUSTOMER IS ALMOST AS IMPORTANT AS CHOOSING THE RIGHT BOILER; THIS IS WHY THE LOGIC AND LOGIC CODE COMBI ESP1 RANGES ARE FULLY COMPATIBLE WITH A RANGE OF THERMOSTATS AND TIMERS FOR THE ULTIMATE IN HOME COMFORT.

CO

NT

RO

LS

FO

R T

HE

LO

GIC

BO

ILE

R R

AN

GE

CONTROLS

18

(Part No. 215390)ErP: Class 0, no additional effi ciency.

Simple heating control through a plug in analogue timer. 24 hour tappet operation with off/timed/continuous periods.

MECHANICAL TIMER.

(Part No. 216131)ErP: Class 5, 3% additional effi ciency.

Wireless radio frequency (RF) digital timer and room thermostat providing heating control. 7 day, plain text operating and diagnostics display. Automatic summer/winter time update.

RF ELECTRONIC PROGRAMMABLE THERMOSTAT.

(Part No. 216131)ErP: Class 5, 3% additional effi ciency.

Wireless radio frequency (RF) digital timer and room thermostat providing heating control. 7 day, plain text operating and diagnostics display. Automatic summer/winter time update.

RF ELECTRONIC PROGRAMMABLE THERMOSTAT.

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COMBI CONTROLS.

WEATHER COMPENSATIONOUTDOOR SENSOR

(Part No. 216119) ErP: Class 2, 2% additional effi ciency.

The Logic boilers provide weather compensation when fi tted with an outdoor sensor (which is available as an optional accessory).

Weather compensation works by measuring the temperature outside the home and adjusting the temperature (or fl ow) of the radiators inside.

If the weather is particularly cold outside, the outdoor sensorwill communicate with the boiler intelligently to increase the radiator temperature. This process also works in reverse, as the outdoor temperature increases, the fl ow to the radiators too will decrease.

This process allows the system to operate more effi ciently by only heating to the minimum temperature necessary and also preventing spikes in heating activity.

CONTROLS

COMBI, SYSTEM, & HEAT CONTROLS.

19

(Part No. 214216)ErP: Class 5.

Ideal’s new electronic programmable room thermostat featuring simple user interface, 7 day timed control of central heating, wireless connection and built in frost protection.

TOUCH.

(Part No. 216131)ErP: Class 5, 3% additional effi ciency.

Wireless radio frequency (RF) digital timer and room thermostat providing heating control. 7 day, plain text operating and diagnostics display. Automatic summer/winter time update.

RF ELECTRONIC PROGRAMMABLE THERMOSTAT.

The Logic boilers provide weather compensation when fi tted with an outdoor sensor (which is available as an optional

Weather compensation works by measuring the temperature outside the home and adjusting the temperature (or fl ow) of the

If the weather is particularly cold outside, the outdoor sensorwill communicate with the boiler intelligently to increase the radiator temperature. This process also works in reverse, as the outdoor temperature increases, the fl ow to the radiators too will

This process allows the system to operate more effi ciently by only heating to the minimum temperature necessary and also

Ideal’s new electronic programmable room thermostat featuring simple user interface, 7 day timed control of central heating, wireless connection and built in frost protection.

Page 20: NEW BUILD YOUR COMPLETE SOLUTION. - Ideal Boilersidealboilers.com/uploads/documents/product-brochure-new-build.pdf · NEW BUILD YOUR COMPLETE SOLUTION. IDEAL ... ourselves on offering

TECHNICAL SPECIFICATION

20

LOGIC COMBI ESP1.

LOGIC COMBI ESP1

BOILER MODEL 24 30 35

SIZE Casing dimensions (h w d)(mm)

Height 700 700 700

Width 395 395 395

Depth 278 278 278

Weight (packed) kg 33.7 33.8 33.9

Max installation weight kg 28.9 29.0 29.1

PERFORMANCE CH output (kW) min/max mean 70°C 4.8 - 24.2 6.1 - 24.2 7.1 - 24.2

CH output (kW) min/max mean 40°C 5.1 - 25.6 6.4 - 25.6 7.5 - 25.6

DHW output (kW) max 24.2 30.3 35.3

DHW flow rate l/min. 35°C rise 9.9 12.4 14.5

SEDBUK (2005) % 91.1 91.1 91.1

SEDBUK (2009/2012) % 89.6 89.6 89.6

NOx classification CLASS 5 CLASS 5 CLASS 5

Convert to LPG No No Yes

CONSTRUCTION Heat exchanger material Aluminium - silicon alloy

Burner type Downward firing pre-mix

Fully modulating Yes Yes Yes

DHW plate heat exchanger Yes Yes Yes

Integrated hydroblock Yes Yes Yes

INSTALLATION Suitable for sealed systems Yes Yes Yes

Suitable for open-vent systems No No No

Filling loop Yes Yes Yes

Pre-wired mains lead Yes Yes Yes

Flow regulator Yes Yes Yes

Inbuilt system bypass Yes Yes Yes

Inbuilt condensate trap/siphon Yes Yes Yes

Inbuilt boiler frost protection Yes Yes Yes

Zero compartment ventilation Yes Yes Yes

CLEARANCES Top (min. mm) from top of boiler 165 165 165

Side (mm) 2.5 2.5 2.5

Bottom (mm) 100* 100* 100*

Front (mm) 450* 450* 450*

USER INTERFACE User display Symbols

User interface 3 dials, 2 buttons

Diagnostics Fault diagnosis display

User adjustable Manual heating & hot water controls

‘Eco’ setting on CH Yes Yes Yes

Inbuilt programmer Optional Optional Optional

PIPES Pre-piping kit Optional Optional Optional

Stand off kit Optional Optional Optional

Stand off kit inc. pipes Optional Optional Optional

Security bracket kit Optional Optional Optional

PRV wall outlet kit Optional Optional Optional

Terminal wall plate kit Optional Optional Optional

Weather compensation kit Optional Optional Optional

FLUES Max horizontal 9m 8m 6m

Max vertical 7.5m 7.5m 7.5m

Powered vertical 22m 22m 22m

High level flue outlet kit Optional Optional Optional

Direct rear flue kit (55/80) No No No

CONNECTIONS Gas supply connection 15mm 15mm 15mm

CH flow connection 22mm 22mm 22mm

CH return connection 22mm 22mm 22mm

Inlet connection - DHW 15mm 15mm 15mm

Outlet connection - DHW 15mm 15mm 15mm

Pressure relief valve 15mm 15mm 15mm

Condensate drain 21.5mm 21.5mm 21.5mm

ErP EFFICIENCIES Condensing boiler Yes Yes Yes

Seasonal space heating efficiency class A A A

Rated heat output kW 24 24 24

Seasonal space heating energy efficiency ηs % 94 94 94

Sound power level, indoors LWA dB 48 46 44

Water heating energy efficiency class A A A

* Can be reduced to 5mm for cupboard fit, 450mm required for servicing.

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TECHNICAL SPECIFICATION

21

LOGIC CODE COMBI ESP1.

LOGIC CODE COMBI ESP1

BOILER MODEL 26 33 38

SIZE Casing dimensions (h w d)(mm)

Height 826 826 826

Width 395 395 395

Depth 278 278 278

Weight (packed) kg 37.3 37.4 37.5

Maximum installation weight kg 34.3 34.4 34.5

PERFORMANCE CH output (kW) min/max mean 70°C 4.8 - 24.2 6.1 - 24.2 7.1 - 24.2

CH output (kW) min/max mean 40°C 5.1- 25.6 6.4 - 25.6 7.5 - 25.6

DHW output (kW) max 26.1 32.7 38.2

DHW flow rate l/min. 35°C rise 10.7 13.4 15.7

SEDBUK (2005) % 91.1 91.1 91.1

SEDBUK (2009/2012) % 89.6 89.6 89.6

NOx classification CLASS 5 CLASS 5 CLASS 5

Convert to LPG No Yes Yes

CONSTRUCTION Heat exchanger material Cast aluminium- silicon alloy

Burner type Downward firing pre-mix

Fully modulating Yes Yes Yes

DHW plate heat exchanger Yes Yes Yes

Integrated hydroblock Yes Yes Yes

INSTALLATION Suitable for sealed systems Yes Yes Yes

Suitable for open vent systems No No No

Filling loop Yes Yes Yes

Pre-wired mains lead Yes Yes Yes

Flow regulator Yes Yes Yes

Inbuilt system bypass Yes Yes Yes

Inbuilt condensate trap/siphon Yes Yes Yes

Pump exercise Yes Yes Yes

Inbuilt boiler frost protection Yes Yes Yes

Zero compartment ventilation Yes Yes Yes

Copper tail connections Yes Yes Yes

CLEARANCES Top (min. mm) from top of boiler 165 165 165

Side (mm) 2.5 2.5 2.5

Bottom (mm) 100 100 100

Front (mm) 450* 450* 450*

USER INTERFACE User display Symbols

User interface 3 dials, 2 buttons

Diagnostics Fault diagnostic display

User adjustable Manual heating control

‘Eco’ setting on CH Yes Yes Yes

Inbuilt programmer Optional Optional Optional

PIPES Pre-piping kit Optional Optional Optional

Stand off kit Optional Optional Optional

Stand off kit inc. pipes Optional Optional Optional

Security fixing kit Optional Optional Optional

PRV wall outlet kit Optional Optional Optional

Terminal wall plate kit Optional Optional Optional

Weather compensation kit Optional Optional Optional

FLUES Max horizontal 9m 8m 6m

Max vertical 7.5m 7.5m 7.5m

Powered vertical 22m 22m 22m

High level flue outlet kit Optional Optional Optional

Direct rear flue kit (55/80) No No No

CONNECTIONS Gas supply connection 15mm 15mm 15mm

CH flow connection 22mm 22mm 22mm

CH return connection 22mm 22mm 22mm

Inlet connection - DHW 15mm 15mm 15mm

Outlet connection - DHW 15mm 15mm 15mm

Pressure relief valve 15mm 15mm 15mm

Condensate drain 21.5mm 21.5mm 21.5mm

ErP EFFICIENCIES Condensing boiler Yes Yes Yes

Seasonal space heating efficiency class A A A

Rated heat output kW 24 24 24

Seasonal space heating energy efficiency ηs % 94 94 94

Water heating energy efficiency class A A A

* Can be reduced to 5mm for cupboard fit, 450mm required for servicing.

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TECHNICAL SPECIFICATION

22

LOGIC HEAT.

LOGIC HEAT

BOILER MODEL H12 H15 H18 H24 H30

SIZE Casing dimensions (h w d)(mm)

Height 700 700 700 700 700

Width 395 395 395 395 395

Depth 278 278 278 278 278

Weight (packed) kg 26.2 26.2 26.2 26.2 26.2

Maximum installation weight kg 22.7 22.7 22.7 22.7 22.7

PERFORMANCE CH output (kW) min/max mean 70°C 4.8 - 12.0 4.8 - 15.0 4.8 - 18.0 4.8 - 24.2 6.1 - 30.3

CH output (kW) min/max mean 40°C 5.1 - 13.0 5.1 - 15.9 5.1 - 19.1 5.1 - 25.6 6.4 - 31.0

DHW output (kW) max N/A N/A N/A N/A N/A

DHW flow rate l/min. 35°C rise N/A N/A N/A N/A N/A

SEDBUK (2005) % 91.2 91.1 91 91 91.1

SEDBUK (2009/2012) % 89.4 89.3 89.2 89.5 89.6

NOx classification CLASS 5 CLASS 5 CLASS 5 CLASS 5 CLASS 5

Convert to LPG No No No Yes Yes

CONSTRUCTION Heat exchanger material Cast aluminium - silicon alloy

Burner type Downward firing pre-mix

Fully modulating Yes Yes Yes Yes Yes

DHW plate heat exchanger N/A N/A N/A N/A N/A

Integrated hydroblock N/A N/A N/A N/A N/A

INSTALLATION Suitable for sealed systems Yes Yes Yes Yes Yes

Suitable for open-vent systems Yes Yes Yes Yes Yes

Filling loop No No No No No

Pre-wired mains lead No No No No No

Flow regulator N/A N/A N/A N/A N/A

Inbuilt system bypass No No No No No

Inbuilt condensate trap/siphon Yes Yes Yes Yes Yes

Inbuilt boiler frost protection Yes Yes Yes Yes Yes

Zero compartment ventilation Yes Yes Yes Yes Yes

CLEARANCES Top (mm) (from top of boiler) 165 (100 rear outlet flue)

Side (mm) 2.5 2.5 2.5 2.5 2.5

Bottom (mm) 100 100 100 100 100

Front (mm) 450* 450* 450* 450* 450*

USER INTERFACE User display Symbols

User interface 2 dials, 2 buttons

Diagnostics Fault diagnosis display

User adjustable Manual heating control

‘Eco’ setting on CH Yes Yes Yes Yes Yes

Inbuilt programmer No No No No No

PIPES Pre-piping kit No No No No No

Stand off kit Yes Yes Yes Yes Yes

Stand off kit inc. pipes. No No No No No

Security bracket kit Optional Optional Optional Optional Optional

PRV wall outlet kit Optional Optional Optional Optional Optional

Terminal wall plate kit Optional Optional Optional Optional Optional

Weather compensation kit Optional Optional Optional Optional Optional

FLUES Max horizontal 9m 9m 9m 9m 8m

Max vertical 7.5m*2 7.5m*2 7.5m*2 7.5m*2 7.5m*2

Powered vertical 22m*2 22m*2 22m*2 22m*2 22m*2

High level flue outlet kit Optional Optional Optional Optional Optional

Direct rear flue kit (55/80) Yes Yes Yes Yes Yes

CONNECTIONS *3 Gas supply connection 15mm 15mm 15mm 15mm 15mm

CH flow connection 22mm 22mm 22mm 22mm 22mm

CH return connection 22mm 22mm 22mm 22mm 22mm

Inlet connection - DHW N/A N/A N/A N/A N/A

Outlet connection - DHW N/A N/A N/A N/A N/A

Pressure relief valve N/A N/A N/A N/A N/A

Condensate drain 21.5mm 21.5mm 21.5mm 21.5mm 21.5mm

ErP EFFICIENCIES Condensing boiler Yes Yes Yes Yes Yes

Seasonal space heating efficiency class A A A A A

Rated heat output kW 12 15 18 24 30

Seasonal space heating energy efficiency ηs % 92 93 92 93 93

Water heating energy efficiency class N/A N/A N/A N/A N/A

* Can be reduced to 5mm for cupboard fit, 450mm required for servicing. *2 Also available: High Level Flue Outlet Kit/Direct Rear Flue Kit (55/80). *3 For outputs exceeding 18kW (60,000Btu/h), 28mm primary pipework will be required.

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TECHNICAL SPECIFICATION

23

LOGIC SYSTEM.

LOGIC SYSTEM

BOILER MODEL S15 S18 S24 S30

SIZE Casing dimensions (h w d)(mm)

Height 700 700 700 700

Width 395 395 395 395

Depth 278 278 278 278

Weight (packed) kg 31.5 31.5 31.5 31.5

Maximum installation weight kg 26.1 26.1 26.1 26.1

PERFORMANCE CH output (kW) min/max mean 70°C 4.8 - 15.0 4.8 - 18.0 4.8 - 24.2 6.1 - 30.3

CH output (kW) min/max mean 40°C 5.1 - 15.9 5.1 - 19.1 5.1 - 25.6 6.4 - 31.0

DHW output (kW) max N/A N/A N/A N/A

DHW flow rate l/min. 35°C rise N/A N/A N/A N/A

SEDBUK (2005) % 91.2 91.1 91.2 91.1

SEDBUK (2009/2012) % 89.4 89.7 89.7 89.6

NOx classification CLASS 5 CLASS 5 CLASS 5 CLASS 5

Convert to LPG No No No Yes

CONSTRUCTION Heat exchanger material Cast aluminium - silicon alloy

Burner type Downward firing pre-mix

Fully modulating Yes Yes Yes Yes

DHW plate heat exchanger N/A N/A N/A N/A

Integrated hydroblock N/A N/A N/A N/A

INSTALLATION Suitable for sealed systems Yes Yes Yes Yes

Suitable for open-vent systems No No No No

Filling loop No No No No

Pre-wired mains lead Yes Yes Yes Yes

Flow regulator N/A N/A N/A N/A

Inbuilt system bypass Yes Yes Yes Yes

Inbuilt condensate trap/siphon Yes Yes Yes Yes

Inbuilt boiler frost protection Yes Yes Yes Yes

Zero compartment ventilation Yes Yes Yes Yes

CLEARANCES Top (mm) (from top of boiler) 165 165 165 165

Side (mm) 2.5 2.5 2.5 2.5

Bottom (mm) 100 100 100 100

Front (mm) 450* 450* 450* 450*

USER INTERFACE User display Symbols

User interface 2 dials, 2 buttons

Diagnostics Fault diagnosis display

User adjustable Manual heating control

‘Eco’ setting on CH Yes Yes Yes Yes

Inbuilt programmer No No No No

PIPES Pre-piping kit Yes Yes Yes Yes

Stand off kit Yes Yes Yes Yes

Stand off kit inc. pipes. Yes Yes Yes Yes

Security bracket kit Optional Optional Optional Optional

PRV wall outlet kit Optional Optional Optional Optional

Terminal wall plate kit Optional Optional Optional Optional

Weather compensation kit Optional Optional Optional Optional

FLUES Max horizontal 9m 9m 9m 8m

Max vertical 7.5m 7.5m 7.5m 7.5m

Powered vertical 22m 22m 22m 22m

High level flue outlet kit Optional Optional Optional Optional

Direct rear flue kit (55/80) No No No No

CONNECTIONS *2 Gas supply connection 15mm 15mm 15mm 15mm

CH flow connection 22mm 22mm 22mm 22mm

CH return connection 22mm 22mm 22mm 22mm

Inlet connection - DHW N/A N/A N/A N/A

Outlet connection - DHW N/A N/A N/A N/A

Pressure relief valve N/A N/A N/A N/A

Condensate drain 21.5mm 21.5mm 21.5mm 21.5mm

ErP EFFICIENCIES Condensing boiler Yes Yes Yes Yes

Seasonal space heating efficiency class A A A A

Rated heat output kW 15 18 24 30

Seasonal space heating energy efficiency ηs % 93 93 94 93

Sound power level, indoors LWA dB 44 46 48 48

Water heating energy efficiency class N/A N/A N/A N/A

* Can be reduced to 5mm for cupboard fit, 450mm required for servicing.*2 For outputs exceeding 18kW (60,000Btu/h), 28mm primary pipework will be required.

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1315/16

12

126

2/3

7

1

56

8/9

14

7

1

4

10

6

11

11

There are a substantial number of flueing options available with the Ideal ranges, giving excellent siting flexibility for almost all applications.

The range of options include standard and telescopic flues as well as roof flue and powered vertical flue options.

To ensure siting issues are kept to a minimum High Level Flue Outlet kit options and Flue Deflector kits are available.

FLUE TERMINAL POSITION MIN. SPACING

1. Directly below, above or alongside an opening window, air vent or other ventilation opening.

300mm (12")

2. Below guttering, drain pipes or soil pipes.BS5440-1 2008

25mm (1")*75mm (3")

3. Below eaves.BS5440-1 2008

25mm (1")*200mm (8")

4. Below balconies or car port roof.BS5440-1 2008

25mm (1")*200mm (8")

5. From vertical drain pipes or soil pipes.BS5440-1 2008

25mm (1")*150mm (6")

6. From an internal or external corner or to a boundary alongside the terminal.

BS5440-1 2008

25mm (1")*

300mm (12")

7. Above ground, roof or balcony level. 300mm (12")

8. From a surface or a boundary facing a terminal.

600mm (24")

9. From a terminal facing a terminal. 1200mm (48")

10. From an opening in a car port (eg. door or window) into dwelling.

1200mm (48")

11. Vertically from a terminal on the same wall. 1500mm (60")

12. Horizontally from a terminal on the wall. 300mm (12")

VERTICAL FLUES

13. Above the roof pitch with roof slope of all angles. Above flat roof.

300mm (12")300mm (12")

14. From a single wall face.From corner walls.

300mm (12")300mm (12")

15. Below velux window. 2000mm (79")

16. Above or side of velux window. 600mm (24")

FLUE SITING.

* Only one reduction down to 25mm is allowable per installation otherwise BS5440-1 2008 dimensions must be followed.

FLUE SITING

24

A

A

B B

If chimney penetrates dotted area such that A is less than 300mm, B shall not be less than 300mm.

A = 600mmB = 2000mm

The flue terminal shall not penetrate the shaded area of the roof.

RF9807

A A

B

A

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FLUEING OPTIONSLOGIC COMBI ESP1, HEAT & SYSTEM.

FLUEING OPTIONS

25

HORIZONTAL CONCENTRIC100MM DIAMETER

FLUE PART NO.

Horizontal flue terminal (0.6m long) 208171

Telescopic B pack flue (0.6m long) 208169

Flue extension 1m (pack D) 203129

NOTE:(FOR LOGIC HEAT - REAR OUTLET FLUE (55/80) SEE P.31)

HORIZONTAL FLUE WITH 1 X 90° ELBOW

FLUE PART NO.

Horizontal flue terminal (0.6m long) 208171

Telescopic B pack flue (0.6m long) 208169

Flue extension 1m (pack D) 203129

Flue 90° elbow kit (60/100) 203130

NOTE: Please refer to the installation and service manual for assistance in calculating flue lengths.

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FLUEING OPTIONS

26

HORIZONTAL FLUE WITH 2 X 90° ELBOW

FLUE PART NO.

Horizontal flue terminal (0.6m long) 208171

Telescopic B pack flue (0.6m long) 208169

Flue extension 1m (pack D) 203129

Flue 90° elbow kit (60/100) 203130

HORIZONTAL FLUE WITH 2 X 45° ELBOW

FLUE PART NO.

Horizontal flue terminal (0.6m long) 208171

Telescopic B pack flue (0.6m long) 208169

Flue extension 1m (pack D) 203129

Flue elbow 45° kit (60/100) 203131

FLUEING OPTIONSLOGIC COMBI ESP1, HEAT & SYSTEM.

NOTE: Please refer to the installation and service manual for assistance in calculating flue lengths.

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FLUEING OPTIONS

27

ROOF FLUE SYSTEM

POWERED VERTICAL FLUE SYSTEM

FLUE PART NO.

Roof flue kit (with vertical connector) 211039

Flue extension 1m (pack D) 203129

Universal weather collar (suits any roof pitch) 152258

Flat roof weather collar 152259

FLUE PART NO.

Roof flue kit (with vertical connector) 211039

Flue extension 1m (pack D) 203129

Flue elbow 45° kit (60/100) 203131

Universal weather collar (suits any roof pitch) 152258

Flat roof weather collar 152259

FLUE PART NO.

Vertical powered flue kit 203136

Flue vertical connector 208175

Flue powered vertical terminal 100 dia 203134

Universal weather collar (suits any roof pitch) 152258

Flat roof weather collar 152259

Extension pack D 203129

Flue extension pipe 80 dia (pair)† 203142

NOTE: Allows the boiler to be sited in a position where no access to an outside wall is available. Permits the concentric flue to run vertically from the top of the boiler and obtain air supply within the roof space, the secondary flue continuing to the external flue terminal. Offset applications are permissible though the maximum length is reduced.

Where extension D packs are cut to length, the flared end connector must be retained.

† Secondary Flue extension pipes are available in 0.5, 1 and 2 metre lengths.

ROOF FLUE SYSTEM WITH 2 X 45° ELBOW

FLUEING OPTIONSLOGIC COMBI ESP1, HEAT & SYSTEM.

NOTE: Please refer to the installation and service manual for assistance in calculating flue lengths. NOTE: Please refer to the installation and service manual for assistance in calculating flue lengths.

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FLUEING ACCESSORIES

28

Ideal part no.

159991

Condensatepump kit

Ideal part no.

211101

Stand off kit 2

Inc. piping

Ideal part no.

211103

Stand off kit 1

Ideal part no.

Terminal wall plate RS replacement kit

Weathercompensation kit

216119

Ideal part no.211328 Combi & System

206164 Heat

INSTALLATION ACCESSORIES

Weather collar(universal) 100 dia

Ideal part no.

152258

Weather collar(flat roof) 100 dia

Ideal part no.

152259

Flue finishing kit

Ideal part no.

155988

Ideal part no.

203130

Flue elbow 90°kit (60/100)packaged

Ideal part no.

203131

Flue elbow 45°kit (60/100)packaged (pair)

Ideal part no.

203129

Flue extension1m (Pack D)

Ideal part no.

203136

Vertical Powered flue kit

Flue poweredvertical terminal 100 dia

Ideal part no.

203134

Ideal part no.

208171

Horizontal flueterminal(0.6m long)

Ideal part no.

208169

Telescopic Bpack flue(0.6m long)

Ideal part no.

208174

Telescopic horizontal flue terminal (1m long)

Ideal part no.

205990

Rear flue outletkit (55/80)*

Flue extension pipe 80 dia (pair) twin/vertical

Ideal part no.

203142

Flue extension0.5m or 2m(Pack D)

Ideal part no.

0.5m 2110372m 211038

Ideal part no.

Flue finishing kit(55/80)*

206151

Flue verticalconnector

Ideal part no.

208175

Flue deflector60 dia

Ideal part no.

208176

Ideal part no.

211039

Roof flue kitinc. vertical connector

INSTALLATION ACCESSORIES

PART NO. COMBI HEAT SYSTEM

Pre-piping kit 211041

Pre-piping kit 211331

Security bracket kit 205217

1 Combi & System only, for Heat models - 206153. 2 Combi only, for System models only 211330.

INSTALLATION ACCESSORIES

PART NO. COMBI HEAT SYSTEM

PRV wall outlet pipe kit 205126

DHW expansion vessel kit 205419

FLUEING ACCESSORIESLOGIC COMBI ESP1, HEAT & SYSTEM.

* Logic Heat ONLY.

FLUEING ACCESSORIES

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FLUEING ACCESSORIES

29

FLUEING ACCESSORIESLOGIC COMBI ESP1, HEAT & SYSTEM.

Balcony flueoutlet kit

Ideal part no. 208177

Ideal part no. 211302

Raised horizontalflue outlet kit

Soffit kit

Ideal part no. 208290

NOTE:A 1 metre vertical pipe is supplied as standard. Both horizontal and vertical lengths can be extended using extension pack D. Refer to installation instructions for maximum lengths.

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FLUEING ACCESSORIES

30

ACCESSORIES HIGH LEVEL FLUE OUTLET KIT.

These easy to install kits allow the boiler flue outlet to be extended external to the building, upwards to provide a flue exit at high level, overcoming problems associated with plume emission. The kit can be simply fitted retrofitted if necessary (excluding rear outlet of Logic Heat).

LOGIC (ALL MODELS) PART NO.

High level flue outlet kit 208178

Logic Heat rear flue outlet (55/80) ONLY high level flue outlet kit (55/80) 205989

Flue extension kit 60 dia (1m) - for high level flue outlet kit 203228

High level 90° elbow 203229

High level 45° elbow 203230

LOGIC (ALL MODELS) METRES

90° elbow 1.4

45° elbow (pair) 1.25

If additional elbows to those supplied in the high level flue outlet kit are used, deduct the following resistances (metres) from the maximum boiler flue length.

An external 60mm diameter flue leads from the boiler terminal (which includes a 90° elbow at the flue exit) to terminate with a 90° elbow complete with grille. Push fit one metre extension pipes are used as required, and the fixing clips supplied support the system from the wall. Both 90° and 45° elbows are available to provide routing options.

The Kit Comprises:Flue elbow - 1 off60mm flue exit elbow - 1 off60mm horizontal flue exit - 1 off60mm x 500mm flue outletExtension pipe - 1 off

This kit is specified for use with the normal standard B pack. The standard terminal nose is replaced with the high level terminal.

diagram representative only

VERTICALHORIZONTALLEFT OR RIGHT 45˚ LEFT OR RIGHT

IMPORTANTFlue must

always slope atleast 11/2̊

back to theboiler

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FLUEING OPTIONS

31

REAR OUTLET FLUE TERMINAL (55/80) - 80MM

FLUE PART NO.

Rear outlet flue outlet kit (55/80) 205990

NOTE: Length is wall thickness. Minimum wall thickness permissible is 115mm. No extensions are permitted.

FLUEING ACCESSORIES PART NO.

Rear outlet flue terminal (55/80) 205990

Flue finishing kit (55/80) 206151

For 1m extension and elbows use standard parts 203228/9 & 30

LOGIC HEAT ONLY PART NO.

High level outlet kit (55/80) 205989

FLUEING OPTIONS LOGIC HEAT.

NOTE: Please refer to the installation and service manual for assistance in calculating flue lengths.

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FLUEING OPTIONS

32

HORIZONTAL CONCENTRIC100MM DIAMETER

FLUE PART NO.

Horizontal flue terminal (0.6m long) 208171

Flue extension 1m (pack D) 203129

HORIZONTAL FLUE WITH 1 X 90° ELBOW

FLUE PART NO.

Horizontal flue terminal (0.6m long) 208171

Flue extension 1m (pack D) 203129

Flue 90° elbow kit (60/100) 203130

FLUEING OPTIONSLOGIC CODE COMBI ESP1.

NOTE: Please refer to the installation and service manual for assistance in calculating flue lengths.

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FLUEING OPTIONS

33

HORIZONTAL FLUE WITH 2 X 90° ELBOW

FLUE PART NO.

Horizontal flue terminal (0.6m long) 208171

Flue extension 1m (pack D) 203129

Flue 90° elbow kit (60/100) 203130

HORIZONTAL FLUE WITH 2 X 45° ELBOW

FLUE PART NO.

Horizontal flue terminal (0.6m long) 208171

Flue extension 1m (pack D) 203129

Flue elbow 45° kit (60/100) 203131

NOTE: Please refer to the installation and service manual for assistance in calculating flue lengths. NOTE: Please refer to the installation and service manual for assistance in calculating flue lengths.

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FLUEING OPTIONS

34

ROOF FLUE SYSTEM

ROOF FLUE SYSTEM WITH 2 X 45° ELBOW

POWERED VERTICAL FLUE SYSTEM

NOTE: Allows the boiler to be sited in a position where no access to an outside wall is available. Permits the concentric flue to run vertically from the top of the boiler and obtain air supply within the roof space, the secondary flue continuing to the external flue terminal. Offset applications are permissible though the maximum length is reduced.

Where extension D packs are cut to length, the flared end connector must be retained.

† Secondary Flue extension pipes are available in 0.5, 1 and 2 metre lengths.

FLUEING OPTIONSLOGIC CODE COMBI ESP1.

FLUE PART NO.

Roof flue kit (with vertical connector) 211039

Flue extension 1m (pack D) 203129

Universal weather collar (suits any roof pitch) 152258

Flat roof weather collar 152259

FLUE PART NO.

Roof flue kit (with vertical connector) 211039

Flue extension 1m (pack D) 203129

Flue elbow 45° kit (60/100) 203131

Universal weather collar (suits any roof pitch) 152258

Flat roof weather collar 152259

FLUE PART NO.

Vertical powered flue kit 203136

Flue vertical connector 208175

Flue powered vertical terminal 100 dia 203134

Universal weather collar (suits any roof pitch) 152258

Flat roof weather collar 152259

Extension pack D 203129

Flue extension pipe 80 dia (pair)† 203142

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FLUEING ACCESSORIES

35

Weather collar(universal) 100 dia

Ideal part no.

152258

Weather collar(flat roof) 100 dia

Ideal part no.

152259

Flue finishing kit

Ideal part no.

155988

Ideal part no.

203130

Flue elbow 90°kit (60/100) packaged

Ideal part no.

203131

Flue elbow 45°kit (60/100)packaged (pair)

Ideal part no.

203129

Flue extension1m (Pack D)

Ideal part no.

203136

Vertical Powered flue kit

Flue poweredvertical terminal 100 dia

Ideal part no.

203134

Ideal part no.

208171

Horizontal flueterminal (0.6m long)

Ideal part no.

208169

Telescopic Bpack flue (0.6m long)

Ideal part no.

208174

Telescopic horizontal flue terminal (1m long)

Flue extension pipe 80 dia (pair) twin/vertical

Ideal part no.

203142

Ideal part no.

205024

Concentric fluescrew retaining kit

Flue verticalconnector

Ideal part no.

208175

Flue deflector60 dia

Ideal part no.

208176

Flue extension0.5m or 2m(Pack D)

Ideal part no.

0.5m 2110372m 211038

Ideal part no.

211039

Roof flue kitinc. vertical connector

INSTALLATION ACCESSORIES PART NO.

Pre-piping kit 206704

Security fixing kit 206708

PRV wall outlet pipe kit 205126

Ideal part no.

159991

Condensatepump kit

Ideal part no.

206679

Stand off kit Inc. piping

Ideal part no.

206383

Stand off kit

216119Ideal part no.

Weathercompensation kit

Ideal part no.

205419

DHW expansionvessel kit

FLUEING ACCESSORIES

FLUEING OPTIONSLOGIC CODE COMBI ESP1.

FLUEING ACCESSORIESLOGIC CODE COMBI ESP1.

INSTALLATION ACCESSORIES

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Balcony flueoutlet kit

Ideal part no. 208177

Ideal part no. 211302

Raised horizontalflue outlet kit

Soffit kit

Ideal part no. 208290

NOTE:A 1 metre vertical pipe is supplied as standard. Both horizontal and vertical lengths can be extended using extension pack D. Refer to installation instructions for maximum lengths.

FLUEING ACCESSORIESLOGIC CODE COMBI ESP1.

FLUEING ACCESSORIES

36

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Balcony flueoutlet kit

Ideal part no. 208177

Ideal part no. 211302

Raised horizontalflue outlet kit

Soffit kit

Ideal part no. 208290

FLUEING ACCESSORIESLOGIC CODE COMBI ESP1.

ACCESSORIES LOGIC CODE COMBI ESP1 HIGH LEVEL FLUE OUTLET KIT.

LOGIC CODE COMBI ESP1 PART NO.

High level flue outlet kit 208178

Flue extension kit 60 dia (1m) - for high level flue outlet kit 203228

High level 90° elbow 203229

High level 45° elbow 203230

LOGIC CODE COMBI ESP1 METRES

90° elbow 1.4

45° elbow (pair) 1.25

If additional elbows to those supplied in the High Level Flue Outlet kit are used, deduct the following resistances (metres) from the maximum boiler flue length.

These easy to install kits allow the boiler flue outlet to be extended external to the building, upwards to provide a flue exit at high level, overcoming problems associated with plume emission. The kit can be simply fitted retrofitted if necessary.

VERTICALHORIZONTALLEFT OR RIGHT 45˚ LEFT OR RIGHT

IMPORTANTFlue must

always slope atleast 11/2̊

back to theboiler

An external 60mm diameter flue leads from the boiler terminal (which includes a 90° elbow at the flue exit) to terminate with a 90° elbow complete with grille. Push fit one metre extension pipes are used as required, and the fixing clips supplied support the system from the wall. Both 90° and 45° elbows are available to provide routing options.

The kit comprises:Flue elbow - 1 off60mm flue exit elbow - 1 off60mm horizontal flue exit - 1 off60mm x 500mm flue outletextension pipe - 1 off

This kit is specified for use with the normal standard B pack.

The standard terminal nose is replaced with the high level terminal.

diagram representative only

FLUEING ACCESSORIES

37

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FLUEING OPTIONS

38

HEAT CODE

Horizontal flue terminal (0.6m long) 208171

Telescopic B pack flue (0.6m long) 208169

Telescopic horizontal flue (1m long) 208174

Raised horizontal flue inc vertical flue adaptor and 1m extension 208290

0.5m flue extension (Pack D) 211037

1m flue extension (Pack D) 203129

2m flue extension (Pack D) 211038

Soffit kit 211302

Rear outlet flue (55/80 dia) 205990

Flue 90° flue elbow kit (60/100) packaged 203130

Flue 45° flue elbow kit (60/100) packaged (pair) 203131

High level flue outlet kit 208178

High level flue outlet kit (for rear flue only 55/80 dia) 205989

Flue extension kit 60 dia (1m) - for high level flue outlet kit 203228

High level 90° elbow 203229

High level 45° elbow (pair) 203230

Roof flue kit (includes vertical flue connector) 211039

Weather collar (universal) 100 dia 152258

Weather collar (flat roof) 100 dia 152259

Flue deflector 60 dia. Clips on end of flue and angles pluming away 208176

Stand off kit 206153

Weather compensation kit 216119

LPG conversion Logic Heat H24 215741

LPG conversion Logic Heat H30 215742

Terminal wall plate RS replacement kit (Heat) 206164

Condensate Pump kit 159991FLU

EIN

G O

PT

ION

SFO

R T

HE

LO

GIC

BO

ILE

R R

AN

GE

FLUEING OPTIONS & ACCESSORIESLOGIC RANGE.

CODE COMBI ESP1, COMBI ESP1 & SYSTEM CODE

Horizontal flue terminal (0.6m long) 208171

Telescopic B pack flue (0.6m long) 208169

Telescopic horizontal flue terminal (1m long) 208174

Raised horizontal flue inc vertical flue adaptor and 1m extension 208290

0.5m flue extension (Pack D) 211037

1m flue extension (Pack D) 203129

2m flue extension (Pack D) 211038

Soffit kit 211302

Flue 90° flue elbow kit (60/100) packaged 203130

Flue 45° flue elbow kit (60/100) packaged (pair) 203131

High level flue outlet kit 208178

Flue extension kit 60 dia (1m) - for high level flue outlet kit 203228

High level 90° elbow 203229

High level 45° elbow (pair) 203230

Roof flue kit (includes vertical flue connector) 211039

Weather collar (universal) 100 dia 152258

Weather collar (flat roof) 100 dia 152259

Flue deflector 60 dia. Clips on end of flue and angles pluming away 208176

Terminal wall plate RS replacement kit (Combi/System) 211328

Condensate Pump kit 159991

Stand off kit (Combi ESP1 & System) 211103

Stand off kit inc piping (Combi ESP1) 211101

Stand off kit inc piping (System) 211330

Stand off kit (Code Combi ESP1) 206383

Stand off kit inc piping (Code Combi ESP1) 206679

Weather compensation kit 216119

LPG conversion Logic Combi ESP1 35 215752

LPG conversion Logic Code Combi ESP1 33 215753

LPG conversion Logic Code Combi ESP1 38 215754

LPG conversion Logic System S24IE 215747

LPG conversion Logic System S30IE 215748

LPG conversion Logic System S30 215746

Balcony flue outlet kit 208177

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IDEAL LOGIC

HIU.

TYPICAL SYSTEM.

The Ideal Heat Interface Units are heat energy transfer units. Designed for use in conjunction with centralised boilers, district heating or central energy systems. The function is to effi ciently transfer heat from the plant room to the individual dwellings central heating (CH) and domestic hot water (DHW) systems.

PLEASE [email protected] FURTHER INFORMATION.

IDEAL LOGIC HIU

39

FLUEING OPTIONS & ACCESSORIESLOGIC RANGE.

Ideal HIUs incorporate an internal electronic control unit which ensures not only maximum effi ciency, improved reaction time and control but also incorporates other additional features.Modulating valves control the supply of hot water to both the space heating and domestic hot water within the apartment.

The thermally insulated casings minimise heat loss from the unit.

Maximum energy saving from the HIUs can only be achieved if the system is designed correctly and HIUs are selected and sized correctly.

To ensure maximum effi ciency, reliability and performance the system must be designed and commissioned in accordance with CIBSE.

Maximum energy saving from the HIUs can only be achieved if the system is designed correctly and HIUs are selected and sized correctly.

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These lightweight flat panel collectors are manufactured on their own robotic line.

The number of individual components has been kept to a minimum for this product concept. A specially developed glue is the only joining technique used on the flat plate collector.

The collectors come with an aluminium absorber. Equipped with a modular mounting system, the collectors can be used for both flat-roof and roof-mounted installations.

TS8000 - ON-ROOF (part number 206500)Aperture area - 1.922m2

Conversion factor N0 0.769

Heat loss coefficient a1 3.847W/m2K

TS8001 - IN-ROOF (part number 206507)Aperture area - 2.33m2

Conversion factor N0 0.776

Heat loss coefficient a1 3.293W/m2K

TS8000 ON-ROOF & TS8001 IN-ROOF COLLECTORS.

SAP DATA.

SO

LA

R T

HE

RM

AL

FLA

T P

LA

TE

CO

LLE

CTO

RS &

AC

CE

SSO

RIE

S

SOLAR THERMAL

40

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SOLAR THERMAL

41

• Quick and easy to install• Low energy pump• Single line and two line insulated pump stations available• Visible temperature gauges - Flow and return check valves• Flow meter• Pressure relief valve with visible pressure gauge• Side connection - Expansion vessel connection - Easy solar fl uid fi lling - Drain point• Supplied with a two year parts and labour warranty

• A standard controller or an East/West controller can be supplied with the system

• Neat design with graphic display• Quick to install• Simple and easy to use• Frost protection and holiday functions• Supplied with solar sensors• Control for low energy pump to enable

solar gain and fault alarms• Supplied with a two year parts and

labour warranty

SOLAR PUMP STATION (PU1).

SOLAR CONTROLLER (EC1 PWM & EC2).

• A standard controller or an East/West controller can be supplied with the system

• Neat design with graphic display• Quick to install• Simple and easy to use• Frost protection and holiday functions• Supplied with solar sensors• Control for low energy pump to enable

solar gain and fault alarms• Supplied with a two year parts and

labour warranty

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The Ideal Thermstore range of stainless steel unvented indirect cylinders are manufactured to the highest standards. The range features 8 models and 2 years parts and labour warranty so you can be sure the Thermstore combines the twin demands of excellent product quality and outstanding value.

IDEAL THERMSTORE AVAILABLE MODELS:

90, 120, 150, 180, 210, 250, 300 & 400L

IDEAL THERMSTORE.

CY

LIN

DE

RS

IDE

AL T

HE

RM

STO

RE

& S

OLA

R T

HE

RM

STO

RE

CYLINDERS

42

FEATURES.• 2 year parts and labour and 25 year

vessel warranty• Duplex stainless steel construction to

offer excellent resistance to corrosion• Global Warming Potential (GWP) of 1

provides CfSH benefi ts• Insulated using the latest HCFC free

Envirofoam

• Corrugated heat transfer coil to give 20% faster recovery than plain tube

• Manufactured in accordance with BS EN 12897

• Complete with all quality fi ttings according to model

• Lightweight for ease of installation

APPLIANCE SUPPLIED.

• Hot water draw off 22mm compression• Temperature and pressure relief valve

92-95˚C/6 bar• Hot water secondary return 22mm (not

fi tted to cylinders below 210 litres)• Immersion heater 1¾” BSP 3kW• Cold supply 22mm compression

• Dual control/overheat thermostat pocket

• Boiler control sensor pocket (spare)• Primary fl ow 22mm compression –

(28mm tails for 400 litre model only)• Primary return 22mm compression –

(28mm tails for 400 litre model only)

KIT SUPPLIED.• Combination inlet group incorporating

pressure reducing valve, strainer, check valve, balanced cold take off point, expansion relief valve and expansion vessel connection points

• Potable expansion vessels complete with fl exible hose and wall bracket

• Tundish• Dual control thermostat and combined

overheat thermostat• Two port 22mm zone valve for primary

circuit• Wiring junction box for primary system

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To complement our range of solar thermal products, the Ideal Solar Thermstore range of unvented cylinders is now available. With a choice of fi ve sizes, all of which come complete with a 2 year warranty, the Ideal Solar Thermstore range is certain to suit your cylinder needs no matter the situation.

IDEAL SOLAR THERMSTORE AVAILABLE MODELS:

180, 210, 250, 300 & 400L

CYLINDERS

43

IDEAL SOLAR THERMSTORE.

FEATURES.• 2 year parts and 25 year vessel warranty• Twin corrugated heating coil• Low standing heat losses• Global Warming Potential (GWP) of 1

provides CfSH benefi ts

• Compatible with all Ideal Solar Thermal Kits

• Compatible with a wide range of solar systems available in the UK

APPLIANCE SUPPLIED.• Hot water draw off 22mm compression• Temperature and pressure relief valve

92-95˚C/6 bar• Hot water secondary return 22mm (not

fi tted to cylinders below 210 litres)• Immersion heater 1¾” BSP 3kW• Cold supply 22mm compression• Dual control/overheat thermostat

pocket• Primary fl ow 22mm compression –

(28mm tails for 400 litre model only)• Primary return 22mm compression –

(28mm tails for 400 litre model only)• Solar coil return to collector 22mm

compression• Solar coil fl ow from collector 22mm

compression• Solar thermostat pocket

KIT SUPPLIED.• Combination inlet group incorporating

pressure reducing valve, strainer, check valve, balanced cold take off point, expansion relief valve and expansion vessel connection points

• Potable expansion vessels complete with fl exible hose and wall bracket

• Tundish• Dual control thermostat and combined

overheat thermostat• Two port 22mm zone valve for primary

circuit• Wiring junction box for primary system

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STELRAD RADIATORS

44

STELRAD ELITE.

FEATURES.

Outstanding choice, versatility, quality and performance make Stelrad Elite the UK’s most popular radiator - the perfect solution when maximum heat output is needed from a steel panel radiator. The Elite range is readily available nationwide.

• 183 models• Heights: 300mm to 700mm• Lengths: 400mm to 3000mm• Outputs: 190 to 6033 watts, 650 to

20585 Btu/hr• Types: P1, K1, P+ & K2

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HORIZONTAL• 240 horizontal models• Heights: 300mm to 700mm• Lengths: 400mm to 3000mm• Outputs: 190 to 5883 watts, 647

to 20073 Btu/hr• Types: P1, K1, P+, K2 & K3

VERTICAL• 21 vertex models• Heights: 1800mm, 2000mm

& 2200mm• Lengths: 300mm to

700mm• Outputs: 1146 to 3003

watts, 3910 to 10246 Btu/hr• Types: P2 & K2

STELRAD RADIATORS

45

STELRAD COMPACT.

FEATURES.

The Compact is the UK’s best selling and most comprehensive range of compact radiators. They’re proven, high performance winners - ideal for every room and every application where space is at a premium.

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STELRAD RADIATORS

46

STELRAD COMPACT WITH STYLE RANGE.

FEATURES.The subtle architectural look and feel of the Compact with Style is combined withvalue, range and availability to give you sophisticated designer styling for any room,commercial or domestic, at affordable prices.

HORIZONTAL• 52 horizontal models• Heights: 200mm to 600mm• Lengths: 400mm to 2000mm• Outputs: 235 to 3202 watts, 802 to

10925 Btu/hr• Types: K1, P+ & K2

VERTICAL• 24 vertical models• Heights: 1600mm to 2200mm• Lengths: 300mm to 700mm• Outputs: 693 to 2772 watts, 2365 to

9458 Btu/hr• Types: P2 & K2

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STELRAD RADIATORS

47

STELRAD TOWEL RAIL.

FEATURES.

Stelrad Towel Rails offer stylish looks and effective heating and drying performance - in the bathroom or in the kitchen. Available from stock in white or chrome.

• 26 models• Heights: 678mm to 1744mm• Lengths: 400mm, 500mm & 600mm• Outputs: 240 to 1022 watts, 820 to 3489 Btu/hr• Types: Straight, curved, white or chrome

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This simple design is the ultimate in neat, efficient functionality for towelwarming and space heating. The superbly integrated unit allows towels and clothesto warm without interfering with the vital flow of convected room heat.

• 5 models• Heights: 645mm & 745mm• Lengths: 425mm & 625mm• Outputs: 419 to 922 watts, 1430 to 3147

Btu/hr• Type: K1

STELRAD RADIATORS

48

STELRAD STR.

FEATURES.

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STELRAD RADIATORS

49

FEATURES.Simple and understated design makes Planar the ultimate in minimalism for radiators. With its completely flat, smooth finish and integrated top grille and side panels it has aremarkably slim and stylish profile that will enhance any space.

HORIZONTAL• 100 horizontal models• Heights: 300mm to 700mm• Lengths: 400mm to 3000mm• Outputs: 235 to 4901 watts, 802 to

16729 Btu/hr• Types: K1 & K2

VERTICAL• 12 vertical models• Heights: 1800mm, 2000mm & 2200mm• Lengths: 400mm to 700mm• Outputs: 1476 to 2961 watts, 5036 to

10103 Btu/hr• Types: K2

STELRAD PLANAR.

TO SEE THE FULL STELRAD RANGE,

PLEASE VISIT WWW.STELRAD.COM

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CUSTOMER SERVICE

50

At Ideal Boilers, we are committed to delivering the highest levelof customer service. With more than 100 years’ experience in theheating industry, we know how important confidence and trust areto our customers.

WITHIN OUR CALL CENTREAll customer calls will be answered by trained membersof staff who will take ownership of the call. Trained staffwill assist with enquiries or help diagnose and resolve faults overthe telephone. If a resolution is not reached over the phone, anengineer visit will be arranged.

OUR ENGINEERSAll Ideal Boilers’ engineers are trained to the highest possiblestandard, including being Gas Safe Registered.

ENGINEER VISITSIn the event of an engineer being required, we endeavour to makeall visits within one day of receiving a call for boilers and threeworking days for solar products. On the day of the scheduled visit,the appointed engineer will telephone between 8am and 9am toconfirm the time of their arrival.

TOTAL PEACE OF MINDDuring the engineer’s visit the engineer will fully explain any actionstaken and in the event of any further work that needs to be done the team will keep you fully informed throughout. All letters and emails will be replied to within five working days.

CUSTOMER SERVICE.

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AFTERSALES SUPPORT

51

With a range of tools to help you grow your business, Ideal is on hand to ensure you have the support you need. Our dedicated customer service department is available 364 days a year.

• Installer helpline 01482 498663• Homeowner helpline 01482 498660• Technical customer service 01482 498663

We also have a team of expert engineers, fully trained toexacting standards and Gas Safe registered, on hand toprovide one-to-one advice on the road, over the phoneor online ensuring you’re fully supported, wherever andwhenever you need.

Ideal’s extensive quality testing procedures ensure that allof our products are manufactured to the highest qualitystandards.

In the unlikely event that a spare part is required, you canrest assured that most parts are readily available to ordervia your local spares outlet for up to 10 years after applianceproduction has ceased.

Ideal spare parts can be obtained from any of Ideal’snationwide network of approved stockists.

For more information about Ideal spare parts and for alist of stockists, please visit our website or call our partsdepartment on:

01482 498665www.idealparts.com

AFTERSALES SUPPORT.

PARTS REQUESTS.

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Ideal BoilersPO Box 103National AvenueKingston upon HullEast YorkshireHU5 4JN

T 01482 492251

GREATBOILERS FROM GREAT BRITAIN.

WWW.IDEALBOILERS.COM

211086 v28.606.2016